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Holiday Inn Express Hotel & Suites-San Jose Intl Airport

San Jose, CA, US (SJC)

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Based on 202 reviews
Room & Rates
Guest Room

One King Bed Non-Smoking

One king bed. Desk. Coffeemaker. Microwave. Compact refrigerator. Hair dryer. Iron/ironing board. Telephone with voice mail and complimentary local calls. Cable television with pay movies. Video games. Complimentary wireless Internet access. Complimentary newspapers.
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Guest Room

One King Bed Smoking

One king bed. Desk. Coffeemaker. Microwave. Compact refrigerator. Hair dryer. Iron/ironing board. Telephone with voice mail and complimentary local calls. Cable television with pay movies. Video games. Complimentary wireless Internet access. Complimentary newspapers.
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Guest Room

Two Double Beds Non-Smoking

Two double beds. Desk. Coffeemaker. Microwave. Compact refrigerator. Hair dryer. Iron/ironing board. Telephone with voice mail and complimentary local calls. Cable television with pay movies. Video games. Complimentary wireless Internet access. Complimentary newspapers.
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Guest Room

One King Feature Non Smoking

One king bed. Desk. Coffeemaker. Microwave. Compact refrigerator. Hair dryer. Iron/ironing board. Telephone with voice mail and complimentary local calls. Cable television with pay movies. Video games. Complimentary wireless Internet access. Complimentary newspapers.
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Guest Room


One double bed. Desk. Coffeemaker. Microwave. Compact refrigerator. Hair dryer. Iron/ironing board. Telephone with voice mail and complimentary local calls. Cable television with pay movies. Video games. Complimentary wireless Internet access. Complimentary newspapers.
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Guest Room


2 double beds. Desk. Complimentary wireless Internet access. Cable television service. Cable/satellite television channels. Premium television channel(s). Pay movies. Video-game console. Free local calls. Voice mail. Microwave. Refrigerator. Coffee/tea maker. Hair dryer. Iron/ironing board. Complimentary newspaper. Air conditioning.
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Guest Room

Suite One Double Bed Accessible

  • 1 queen
Desk. Television with premium cable channels, video-game console, and pay movies. Complimentary wireless Internet access. Free local calls. Complimentary newspapers. Refrigerator and microwave. Ensuite bathroom. Hair dryer. Iron/ironing board. Air conditioning. Non-Smoking.
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Holiday Inn Express Hotel & Suites-San Jose Intl Airport
1350 N 4th St, San Jose, CA US 95112

Hotel Features.
Recreational amenities include an outdoor pool, a spa tub, and a fitness facility. This hotel offers audio-visual equipment and business services. Complimentary wireless and wired high-speed Internet access is available in public areas. This San Jose property has 161 square meters of event space consisting of conference/meeting rooms. The hotel serves a complimentary hot and cold buffet breakfast. The property has a roundtrip airport shuttle, which is complimentary. Guest parking is complimentary. Additional property amenities include multilingual staff, laundry facilities, and ATM/banking services.

126 air-conditioned guestrooms at Holiday Inn Express Hotel & Suites-San Jose Int'l Airport feature coffee/tea makers and complimentary newspapers. Accommodations include refrigerators and microwaves. Bathrooms feature hair dryers. Wireless Internet access is complimentary. In addition to desks, guestrooms offer free local calls (restrictions may apply). Televisions have premium cable channels, video-game consoles, and pay movies. Also included are windows that open and irons/ironing boards. Housekeeping is offered daily and guests may request wake-up calls.


  • No pets and no service animals are allowed at this property.

Based on 202 reviews
from Carlsbad, United States
Submitted on 26-04-2016
Good location, was updated but still needs some updating. Good for business in the area but not a favorite. Parking is limited as is breakfast. Would stay there again for a short business trip however there are other choices in the same price range.
Submitted on 27-04-2016
My friend and I stayed a couple of days ago. When I got home and finished unpacking I realized I left a full dresser worth of clothes behind! (4 outfits to be exact). I called the hotel as soon as I realized and talked with the front desk who informed me he was busy and the housekeeping staff was out for the day so he had no idea I had to wait until the next day. So I waited to call back, dreading that my clothes was no longer in the room. The next day I called again receptionist got my informat... Read more
from Honolulu, Hawaii
Submitted on 02-05-2016
stayed only one night; late check-in; appeared the hotel was only half full. Room was clean; unfortunately our room was located across from the area where the free breakfast was served. Walls and door not thick enough to drown out the noise made by staff in the early morning setting up the breakfast buffet; pretty decent free breakfast.
from Portland, United States
Submitted on 05-05-2016
The Country Inns & Suites in San Jose provided a very comfortable bed, great pillows and linens; a nicely appointed room; and a decent breakfast. There is also a small pool and Jacuzzi that were very clean and nice but I didn't have a chance to use them. For the price, this is a really good option. I would stay here again.
from Roanoke Rapids, North Carolina
Submitted on 13-05-2016
A bit expensive for me, personally, but a great place to stay. Centrally located near the airport and freeways. Breakfast room located in a separate building, but the breakfast was always good and worth the walk in the fresh air. The staff was very nice, friendly and accommodating. I would stay there again for business, if I were in the area again.
from San Jose, United States
Submitted on 31-05-2016
I was staying for Fanime and had gotten a Zack Johnson rate for a single king room. When I initially arrived, I was greeted with a very amazing front desk staff, who saw to it that I got the best room they could offer me - including granting my request to be on the top floor (a very big plus for me!) The only complaint besides the elevator near my room breaking on the last day was that the shuttle only served the airport - plenty of other hotels have shuttles that serve other places, and I think... Read more
from Milroy, Indiana
Submitted on 03-06-2016
This was a nice hotel for an overnight stay. We stayed one night on the way to Hawaii; it was about average. I'm really picky about hotels, but I found this one to be just fine. The front desk people were very nice and helpful. It was a bit of a challenge finding somewhere quick and easy to eat - there are several restaurants around but none are just fast and cheap. The beds were comfy, the room was clean and nice. It's not brand spanking new but it is well maintained. No complaints and I... Read more
from Pomona, United States
Submitted on 06-06-2016
This Carlson property is very convenient to the San Jose Airport, and modestly priced compared to other hotels in the area. Good for families and business travelers alike. Breakfast was good, but needs improvement.
Submitted on 11-06-2016
Hotel appeared to be very clean outside and inside EXCEPT our bed runner in our room. We kept sneezing (A LOT) until we placed it in the drawers. But overall, the whole facility is very well kept. Food was tasty and the lady that handles the breakfast preparation is very warm and approachable. I've been using Country Inns because of my loyalty program- I didn't think the staff was too bad but could be better. Again the lady that handles the breakfast area is the one exception though. She was ... Read more
from Oak Ridge, Tennessee
Submitted on 12-06-2016
My son and I spent a quick overnight here before catching an early flight out. The room was very clean and quiet, and the beds quite comfortable. Room had a small microwave and refrigerator. The place appears new or nearly new. My only criticism is that they don't have a readily accessible plug to recharge your phone at the bedside. A small point, but seems like that should be obvious. There is a small desk with jacks a few feet away, but I like to have my phone next to me for the alarm,... Read more
from Los Angeles, California
Submitted on 13-06-2016
If you're looking for a few days to stay for business, this hotel will serve the purpose. It is in a safe, quiet location and the facilities are generally clean and well maintained. It is not fancy though there is a small pool, hot tub, free breakfast, internet and cookies. The one drawback was the AC in the room. It kept turning over throughout the night. Impossible to get a continuous sleep.
from SANTA ROSA, United States
Submitted on 14-06-2016
Modern, clean, spacious, larger fridge than most hotels. Couch with foot rest, really nice, Pillows could be better, but other than that everything was good. Breakfast was good also. Was surprised by how nice this place is, definitely will stay again.
from Honolulu, United States
Submitted on 19-06-2016
Country Inns Hotel stay was over all very good. The shuttle service to the hotel from the airport was very prompt, and our room was clean. The only downside was the AC unit was noisy, had to turn it off in the middle of the night. Other than that, our stay was very pleasant.
from Bucharest, Romania
Submitted on 19-06-2016
Good breakfast, gym, comfortable bed and staff that offered a good service with a smile. Located in a quiet location, but in a reasonable distance to the airpot and shopping centres. The rooms were clean and confortable. Bathroom was a bit older, but well maintained.
from Davis, California
Submitted on 26-06-2016
Clean, quiet, comfy, nice room with the basic amenities (coffee, refrig, microwave, free wifi). Plus decent breakfast of both hot and cold items. Quick & easy check in/out. Got a good rate through in a town that has been getting much "pricier" on room rates in recent years.
from Carson City, Nevada
Submitted on 05-07-2016
I stayed here for (3) nights in a standard King room--which was nicely equipped including a refrigerator. Upon check-in I was asked if I wanted a room on the 1st, 2nd, or 3rd floor. I prefer to be on ground floor and I ended up in a very nice room with a view of the pool and fitness center. I was happy with my room choice--until about 11:45 each night. Around that time for all nights, I was woken up to the squeaky floor above me. My upstairs neighbors walked around for several hours, the floo... Read more
Submitted on 13-07-2016
We enjoyed the hotel very much, it was very quiet, never heard a car or airplane. The rooms were clean and large, staff were friendly and helpful, and the breakfast was not only delicious, but had many choices.
Submitted on 16-07-2016
Country Inn, San Jose, CA - Comfortable king bed and clean room. Nice hot shower. Great shuttle service. 10 minutes from the airport. The hotel staff went out of their way to be helpful. I would stay here again.
from Placentia, California, United States
Submitted on 01-08-2016
The toilet was clogged up upon first usage, housekeeping didn't service the room at all after first night, and ants were roaming all over the bathroom wall. Upon checkout the Guest Relation Manager mentioned compensating me but since this location was recently purchased by Radisson he wasn't sure on the process and he referred me the th General Manager. He was supposed to contact me the next day but he didn't. Called the hotel directly and asked to speak to the GM and was cut off. Redialed ... Read more
Submitted on 11-08-2016
We stayed there because we wanted to stay near Avaya Stadium. It was quick and easy to get to the stadium. It's also within walking distance to the light rail which we took most days to explore the area. The hotel was clean and the beds were super comfortable. Staff was super friendly and helped us with directions. They had a good continental breakfast .
from Scottsdale, AZ
Submitted on 11-08-2016
Had a two night stay at the San Jose Airport County Inn and Suites and overall a very nice hotel except had a very poor check in experience with associate Tony when I asked about early check in since I arrive at 1030am and was hoping to get a room to put my suitcase in the room and freshen up. Well the lecture I got about asking for an early check in did not show very good customer service skills. Don't deal with Tony if you stay at this hotel.
from Lodz, Poland
Submitted on 13-08-2016
The rooms were clean, food was tasty and the service was great. Beds very comfortable. The hotel is not the newest one and you can tell it... The price is high, I don't know much about prices of hotels in the USA, but this was much more expensive than better hotels in Europe. If it was cheaper, it would get better grade from me.
from Meadow Bridge, United States
Submitted on 14-08-2016
Hotel was a good value for business travel, and met or exceeded most expectations. Hotel was clean,and rooms were spacious. Microwave and refrigerator were both provided in-room. On-site coin laundry facility is a plus.
from West Hollywood, California
Submitted on 24-08-2016
Here is an almost verbatim copy of what I submitted to Carlson in their satisfaction survey: The staff there was friendly, courteous and accommodating. The property and room were clean. Everything in the room worked except the Internet, and the breakfasts were good. The location is ideal and parking is good. The workout room and pool were good enough. PS-the bed was great too
from Brownsboro
Submitted on 24-08-2016
The hotel staff was outstanding. They greeted me professionally and accommodated me in every way. Room was comfortable and well organized with coffee maker, refrigerator, and microwave. The continental breakfast was excellent. Good internet access.
Submitted on 31-08-2016
Comfy, clean room and close to the airport - a free decent breakfast was included. I had to stay an extra day because of flight cancellations due to weather, and the staff was great! Guillermo was particularly helpful - he went above and beyond to help me out. There was no airport shuttle driver at 5am when I left, so the staff had a taxi waiting to take me to the airport, at their expense.
from Fresno, California
Submitted on 02-09-2016
I gave this hotel a 3 because of the gentleman who fixed my billing issue. Not only did he seem to know what he was doing but he was the only staff member who actually smiled. The breakfast was super uncomfortable due to the 2 staff members (breakfast girls) who was just standing there watching TV and staring at guest as they got food. They didn't smile or create a welcoming vibe for breakfast and in fact made you want to grab some food and just our room we woke up covered in ants and hav... Read more
Submitted on 02-09-2016
The hotel is fine, nothing special, nothing bad. Our only real complaint was the room had very bad lighting. Special thanks to this hotel for recognizing military service with a discount. We would stay there again.
from CA, United States
Submitted on 08-09-2016
Hotel was clean and rooms were quite. Breakfast is included and has free internet access. They are doing some construction on lower floor to improve on the space but was no issue. Good value for the area and close to airport, 101 and Santa Clara
from Sacramento, California
Submitted on 12-09-2016
Friendly staff. Comfortable bed and good choice of breakfast items in the morning. Easy location to find. Clean. We didn't use the pool but it looked nice and clean. We didn't have a problem with parking but it seems that more parking could of been used.
from stockton, ca, United States
Submitted on 12-09-2016
all was good except when the desk clerk offered to refund my money and i could go elsewhere in the area, when i asked for a different ADA room because of elevator noise when i told him no (because i got a very good price on a third party site) he suddenly found me a room
from newcastle on tyne UK
Submitted on 14-09-2016
Had 7am flight from San Jose. Decent hotel. Pleasant staff. It was a bit noisy. We are used to the UK Premier Inns which are very quiet! The room was clean and comfortable. We had already dropped our car off so decided to walk down to downtown San Jose for something to eat. Bit far ! Good shuttle to airport.
Submitted on 14-09-2016
Nice hotel. Comfortable rooms. Very nice and clean. Breakfast was extremely good. Complimentary shuttle from the airport. Very prompt when picking you up and dropping you off. The light rail is only a couple of blocks away-about a 3-5 minute walk. Very convenient. Enjoyed our stay.
from Aiea, Hawaii
Submitted on 15-09-2016
Stayed there three nights. Excellent place to stay near San Jose Airport. Sufficient self parking and friendly staff. Rooms look like they were recently renovated and everything seemed updated and new. Rooms were large and clean. Hot breakfast was served with items changed each morning. Would stay there again.
from San Jose, United States
Submitted on 15-09-2016
A most excellent stay. I would definitely go again and stay here. Food was most excellent, Room was awesome, Hubby used Gym and was quite pleased. I felt very safe in the area and would highly recommend this hotel. I am a big fan of Country Inns and Suites for life.
from San Francisco
Submitted on 19-09-2016
There are on renovation, I hope I can see the place after they finish. It look nice. But any way everything is perfect. The pool so clean. My bathroom was so clean. Thanks to the housekeeping they do a nice job.
from Xiamen, China
Submitted on 30-09-2016
The only negative is the renovation makes it hard to go from one end of the hotel to the lobby. Other than that, there's nothing wrong about this hotel. Nothing really stands out, but the mattress was comfortable and the room was clean. There was a separate couch and refrigerator. The front desk people in the evening and morning were nice and friendly. Good location to the airport and restaurants. What was cool was the welcome snack bag I received for being a Carlson member. This was my 3rd C... Read more
from Portland, Oregon
Submitted on 01-10-2016
Were just looking for a place to sleep after picking up family at the airport. It's hard to find a hotel where there is enough bed/sleeping space for a family of 5 (need 3 beds). This was perfect & was a fair price. We were walk-ins at 9 pm and there was room at the inn. We were leaving early so just needed a place to sleep for the night before traveling to our final destination. Our room had a fold out couch, 2 queens and a good size kitchette. The beds were comfortable and the room was... Read more
from Rowland Heights, California
Submitted on 03-10-2016
First assigned room on 1st floor had ants crawling all over the floor, bathtub, sink, out to where the iron was hanging on the wall, etc. Notified front desk and was reassigned to a different room on 3rd floor, same ant problem. Was told ants were probably searching for water due to ongoing renovations. Had same ant problem my two nights in that room. Staff was very nice, but they couldn't stop the ants from getting into my bathroom. Gross!
from San Jose, California
Submitted on 20-10-2016
After more than 20 years in Silicon Valley we moved 200 miles south. Taking the train from San Luis Obispo to San Jose, spending the night, then flying out the next morning was perfect for us and at this hotel. We reversed the process 10 days later and plan to do this frequently in the future.