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The Mystic Hotel by Charlie Palmer is a smart, sleek retreat situated in the heart of the city's busiest neighborhoods.Conveniently located just one block from the iconic cable car line in the middle of three key destinations Union Square, Chinatown and the Financial District The Mystic Hotel offers a convenient, comfortable and unique modern boutique hotel experience in a historic location. Read More About The Mystic Hotel by Charlie Palmer
Hot Hotel Amenities
- Deluxe Continental Breakfast each Morning
- Free High-Speed Wireless Internet throughout the Hotel
- On-Site Business Center
- 24-Hour Front Desk and Concierge Services
- Pet Friendly
Union Square Location
A chef-driven boutique hotel in the heart of a number of San Franciscos most popular neighborhoods, including Union Square, Nob Hill, Chinatown and the Financial District. Located at the entrance to "The open door to North Beach," The Mystic Hotel by Charlie Palmer sits at a prime location just outside the Stockton Street Tunnel in Union Square. Experience the pure elegance from this boutique hotel offering a unique setting, perfect for the adventure traveler.
Why Stay Here?
- Celebrity Master Chef, Charlie Palmer
- Deluxe Continental Breakfast Daily
- San Francisco`s Leading Craft Cocktail Bar
- The Burritt Tavern, Charlie Palmer's Modern American Tavern
- The Burritt Room, a Speakeasy Bar, offering Prohibition Style Cocktails
- Starbucks Reserve Coffee with Continental Breakfast
- Large Screen TVs
- Personalized, High-Touch Service
- Lobby Lounge with Newspapers, Books, Films and Music Library
- On-Site Spa and Salon Services
Relax in contemporary rooms at Mystic Hotel by Charlie Palmer featuring white palette textiles offset by bright poppy accents, designed to reflect the changing need of today's travelers. Enjoy plush bedding and big fluffy pillows in your welcoming hotel room featuring signature personalized, high-touch service. The minimalist modern decor of each room is countered by more traditional architecture featuring bay windows, exposed brick and large oversized windows. This boutique hotel offers 80 spacious guestrooms each with a unique blend of design aesthetics and an emphasis on comfort including: 400 thread count Sateen linens, down comforters and pillows, marble bathrooms, complimentary wireless internet access, flat screen televisions with premium channels, iPod docking stations, selective range of bath and body products, and an in-room menu of spa treatments.
Award Winning Bar and Restaurant
Burritt Room
Mystic Hotel by Charlie Palmer is pleased to offer guests a unique cocktail bar and lounge experience. Relax in a craft bar offering prohibition style cocktails as the specialty of the house. This unique San Francisco bar and lounge- staffed with a team of highly trained mixologists - is a local favorite, providing a mixed-era design with a film noir feel. The Burritt Room is the hotel's intimate film noir-inspired cocktail bar named after nearby Burritt Alley, which in turn is named for Judge Burritt and his farm that once existed there and where detective Sam Shade's partner Miles Archer was gunned down in writer Dashiell Hammett's masterpiece, The Maltese Falcon. Since its opening in 2010, the Burritt Room has had a very loyal following of locals who appreciate a smart cocktail in a relaxing environment.
Hours:
Sunday - Thursday: 5:00 pm to 1:00 am
Friday - Saturday: 5:00 pm to 2:00 am
Burrett Tavern
Charlie Palmer introduces his latest restaurant in the Financial District and Union Square areas of San Francisco. Enjoy a modern tavern style menu where steaks, chops and secondary cuts of meat are featured along with locally sourced and seasonal ingredients characteristic of Master Chef Charlie Palmer. Indulge in an executive continental breakfast daily, as well as full-service lunch and dinner selections in a casual and comfortable setting.
Hours:
Breakfast: Sunday - Saturday: 7:00 am to 9:45am (registered hotels guests only)
Lunch: Monday - Friday: 11:30 am to 2:30 pm
Dinner: Sunday - Thursday: 5:30 pm to 10:00 pm; Friday & Saturday: 5:30 pm to 10:30 pm
[1] Head northwest on Access Rd 8 toward N McDonnell Rd
[2] Take the 1st right onto N McDonnell Rd
[3] Continue onto S Airport Blvd
[4] Turn left onto the ramp to I-380 W
[5] Merge onto US-101 N
[6] Take the exit onto I-280 N toward Downtown SF
[7] Continue onto Southern Embarcadero Fwy
[8] Continue onto King St/Willie Mays Plaza
[9] Turn left at 3rd St
[10] Turn left at Sutter St
[11] Turn right at Stockton St
[12] Destination will be on the left
BookIt.com Verified Traveler
Kpo from Milwaukee, Wi
"Yes, the rooms are on the smaller side, but are nicely decorated in a modern contemprary style. Plus who stays in their hotel room when in the City. Included was a nice continential breakfast which is always a nice perk considering the cost of dining out in San Francisco. The location was great as my conference was at one of the bigger hotels in the Union Square area just a couple blocks away. Only negative was early morning noise from the alley where a garbage dumpster was emptied daily, by otherwise street noise was minimal in my room. Was only able to stay here for part of my trip but would have like to have stayed longer and would certainly go back given the rate I got."
Posted: Wed, Apr 10, 2013- Overall Experience:
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- Would Return or Recommend?Yes
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Greg from Snow Camp, Nc
"The room was definitely smaller than we'd anticipated. But the decor was nice, the staff was friendly, and the bar was a great end to our only night there. The bartenders were friendly and fun to watch, and the drinks exceeded our expectations. We did have to pay for parking which we weren't expecting. But overall it was a good stay. Only reason we wouldn't stay again is due to us not enjoying being in the city with the traffic and chaos."
Posted: Sat, Mar 09, 2013- Overall Experience:
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- Would Return or Recommend?Yes
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A Recent Traveler
"Downtown great location lots around . Brilliant bed and very cosy"
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- Would Return or Recommend?Yes
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Selin from Tampa, Fl
"I stayed with my husband there in the Christmas time, and we loved it. My parents (they are older than 65) they also liked it. STAFF WAS VERY HELPFUL. They let us early check-in. Plus, since our junior room was not ready, they upgraded our room to king room without any additional charge order to solve the inconvenience. The king room (city view) was so good. Location is great. BREAKFAST WAS PERFECT! Computer and printer were free. The escalator reminds the Alcatraz :) but %u0131 need to tell that the TOWELS AND PILLOWS WERE SO OLD. although they were clean."
Posted: Wed, Jan 23, 2013- Overall Experience:
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- Would Return or Recommend?Yes
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A Recent Traveler
"Awesome location"
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- Would Return or Recommend?Yes
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Cameron from Sydney, Nsw
"this is a fantastic place to stay in san fran, my girlfriend and i had an amzing time made better by this quality hotel. we will not consider staying anywhere else in san fran if we go back.
Amazing."
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- Would Return or Recommend?Yes
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Ludo from Montreal, Quebec
"we stayed one night at The Mystic Hotel, it was very beautiful, our room was renovated, it was really nice and bright.
The staff was also very nice.
The only negative point was the steet noise, the was a truck loading stuff under our window at 6 am, but that didn't last very long"
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- Would Return or Recommend?Yes
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Becky
"loud street noise and other--could not sleep
beds were small
not enough lighting, mirrors
damp musty smell thruout hotel
elevator ancient and super slow
unsavory location"
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- Would Return or Recommend?No
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L from Melbourne, Australia
"Location was great, room was lovely. The only complaint I would have is that the noise from the street was quite bad. We had a room where the windows faced an alley way, and the garbage trucks each morning were incredibly loud, we never really got a good nights sleep. But location was fantastic, so central. Would stay again if they looked into double glazing their windows!"
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- Would Return or Recommend?Yes
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Dana from Las Vegas, NV
"The hotel was very clean and well furnished. The restaurant was delicious and the location was fantastic. I would stay there again for sure!"
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- Would Return or Recommend?Yes
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J from Dana Point, CA
"The photos are deceiving. Not all the rooms appear to be renovated. The room was small, but bright, plenty of room for my husband and I. However, the bathroom was dirty and the towels were scratchy. I felt like it was pretty expensive for what we got. The location was good, but there is plenty of construction so getting there was a nightmare. The parking structure is around the corner, you can't just drive up to the door and drop off your keys. The garage for the hotel is pretty expensive but the parking structure right across the street is closer and cheaper. I don't think that we'll be back to stay at this one."
Posted: Mon, Sep 17, 2012- Overall Experience:
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- Would Return or Recommend?No
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J. Adams from Tallahassee, FL
"nice hotel, small room but in a great location. Bus stop was right outside the front door, and we could walk to almost everthing. If walking wasn't an option, we took the bus or trolley. The guy at the front desk was most helpful!"
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- Would Return or Recommend?Yes
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Amanda from St. Paul, MN
"Great location and staff. Rooms were very clean - cool restaurant and bar within. Walking distance to everything."
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- Would Return or Recommend?Yes
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Mson from Washington, DC
"This hotel is close to Market street shopping and relatively close to the Bart, but it sits right in front of the entrance to a highway tunnel in a dead end of the street. The bar is not a lively place and overall, beside the white lobby, the hotel feels dirty and dated. Old carpeting, and the bathrooms smelled not too fresh. The elevator is crappy and almost non-functional. The worst however is that the maids did not change the sheets fully but simply turned them inside out. Yuck. This was appalling. They also never replaced any of the dirty glasses we used in the room. There was no AC so we were recommended to open the windows and turn on the fan. While SF doesn't really get that hot, the rooms can get quite stuffy and the streets are noisy so this is not ideal if you expect a tranquil and restful sleep. The staff were friendly enough but does not make up for the condition of the rooms and hotel. Would never pay over $200 for this room and even at a discounted rate thought it overpriced for the size and cleanliness. The beds are tiny."
Posted: Wed, Aug 15, 2012- Overall Experience:
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- Would Return or Recommend?No
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A Recent Traveler
"loved it, not loud like people said. super great location. will be back
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- Would Return or Recommend?Yes
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DM from Raleigh, NC
"Great value hotel in a very good location in downtown SF: 5 min walk from BART, 10 feet from MUNI stop, one block from Union Square, several blocks from Chinatown, etc. Don't expect a 'typical' american breakfast (fried eggs, bacon, grease, etc), however it is still very satisfying by all other standards: good coffee, juice, bagels, danishes, granola, yogurt, boiled eggs. The hotel bar is upscale and serves good cocktails. The staff is very friendly and helpful. The hotel is old and has a lot of character. The room was very clean. The only downside is surprisingly loud dumpster noise from the alley in the early mornings, though you may avoid this by staying on the south side of the building (I will try it next time). The hotel is great value for international and younger tourists, but would not recommend for families or those primarily looking to relax."
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Bryan from Vancouver, British Columbia
"Good downtown location, very close to public transport and excellent friendly staff, who went out of there way to help us with all our questions."
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- Would Return or Recommend?Yes
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Joan Smith from Middletown, CT
"Our stay at the Mystic hotel was awesome! Every person we encountered was friendly and upbeat. They went above and beyond to accommodate us. When we needed a taxi one of the employees stayed outside with us until we were safely in the cab. The hotel was clean and welcoming and even when we arrived late Tuesday early Wednesday morning they were helpful and pleasant."
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- Would Return or Recommend?Yes
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Bryon from Omaha, NE
"Great location, easy to get to all attractions. Close to BART and city bus picks up right outside the hotel. Car rental was also close. Breakfast was a great way to start the day. Rooms were small but still okay for 2 people. WiFi was okay. Street noise was a little crazy early AM from trash collectors but can't blame hotel for that."
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- Would Return or Recommend?Yes
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Oscar Hennig from Kailua Kona, HI
"Well located, friendly and efficient staff.
The only thing: Please take the ' The luxe breakfast buffet' out of the ad.
Aloha,
Oscar"
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- Would Return or Recommend?Yes
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Miss LA from Los Angeles, Ca
"Excellent top notch location/service/breakfast without the top notch price! The rooms were very clean , Euro style and modern decor. I stayed a junior small room and it was spacious. it has a modern leather like lounge seat with a red ceiling lamp- great vibe. for all the other people who complained about the elevator- it is a typical elevator you find all over Europe. Awesome breakfast- the breakfast is a deluxe continental -high quality danishes/muffins, hard boiled eggs, bagels, yogurts, fruit, granola , orange juice and starbucks coffee. the front desk was very attentive and super polite"
Posted: Fri, Aug 03, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Kirk from Chico, CA
"The room was spacious and the bed wonderful. The light over the bathroom mirror didn't work and was reported twice. Only one washcloth for two people; was reported and was brought a very used hand towel.nnLighting on second floor where bar/continental breakfast was unsafely dark. Continental breakfast was more than adequate. One morning the 'manager' sent the sui (not sure of spelling but probably not sue) chef for soy milk. Very impressed.nnFront desk staff very friendly. Good location. Would return if same rate."
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- Would Return or Recommend?Yes
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Cornelia Honchar from Tucson, Arizona
"Good location, clean rooms, small, but comfortable. Near everything I needed, although the breakfast left a little to be desired--still it was nice to have fresh fruit. Dining room is dark and that made breakfast less than cheery--however, that's truly minor and only personal preference. Nice place and staff quite friendly and helpful."
Posted: Sun, Jul 29, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Satisfied Traveler from Lompoc, Ca.
"Quaint old hotel with a fantastic location. Access to city transit at your door step. I've been going to the same SF hotel for the last 30 years but may have found a new place. The rooms are your typical small city variety but clean and comfortable. Definitely pay the extra bucks and get the larger Crescent room with the king bed. Will stay again."
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- Would Return or Recommend?Yes
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Arnold Cohen from Boca Raton, Florida 33434
"The rooms are very nice and clean with a great staff.
The BURRITT rest. was a very pleasant surprise to have this quality in a small hotel of 81 rooms. Chef knows how to put out the food in all his locations.The bar rocks and the food is great ! What more can you want! and the prices are right also.
CHECK IT OUT "
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- Would Return or Recommend?Yes
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Kumar from Seattle, Washington
"Upon check in, I was given room #501. When I entered the room, it had a bathroom in front of the main door, a full size bed in the room on the right and a queen size bed in the room on the left. Both rooms had sinks in them. One room had no door on the closet, just hooks. No airconditioning. I went down and insisted that I did not want to share a bathroom with another room and was advised that both rooms were mine. So I had to sleep with a chair in front of the door of room so no one would walk in. The wireless internet did not work in the room and there was no place to sit, other than a chair. The place looked like a flop house hotel in transition. The next night, I was given a much better room, but still no airconditioning. However, it was a civil room. Would not stay here for a free night! "
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- Would Return or Recommend?No
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JT from Australia
"I would indeed recommend this hotel in San Francisco. My Jr Suite room was very small, however it was clean and well laid out, and it also featured a really nice bathroom (which ironically was also as large as the actual hotel room its self!) The internet was patchy and the breakfast selection wasn't great, however the hotel on the whole was great. One particular (large) credit was the front desk staff who, day after day, we always fantastic with advice/help."
Posted: Fri, Jul 20, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Julie from Lodi, CA
"It was a very nice change from the standard Sheraton, Hyatt, etc. Great location. We walked everywhere. The elevator is slow but it's an old building with history so it shouldn't be a surprise. We really enjoyed our stay. Staff was extremely helpful and pleasant."
Posted: Wed, Jul 18, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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BILLIE FARRAN from IONE, CA
"Our stay at THE MYSTIC was so much more than we expected. From the moment we walked through the door, it was amazing. Very clean lobby and friendly staff. When we got out of the elevator you had the feel of an old victorian home but with all the updated amenities. We walked into our room and it was bresth taking. Very clean bright white high quilty linens. The decor was contempary with an at home feel. I will stay here again and tell all my friends to as well. Great place for a GROWN UP get away."
Posted: Mon, Jul 16, 2012- Overall Experience:
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- Would Return or Recommend?Yes
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Ronald Staden from SAN JOSE, Ca
"We celebrated our 22nd anniversary on July 14th. When we entered the hotel, the hotel attendant was very pleasant. He upgraded us to a queen size bed, which was very nice. All the staff were great. We went to the lounge to enjoy some jazz music and drinks which were also fantastic. We asked the hostess for a good place for dancing, and she came back with a variety of places close by. Our over all experience was something to remember, and would return their in a heartbeat!"
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- Would Return or Recommend?Yes
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A Recent Traveler
"Great experience"
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- Would Return or Recommend?Yes
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J & S Hepburn from Adelaide, South Australia
"It's a great boutique hotel. Very central to everything....Union Square, Chinatown, Fisherman's Wharf, Market Street. Very clean and friendly place. Our King Size bed was so comfortable. The rooms are not huge, but big enough. The Junior room which we booked in the first place by mistake, would be only good for one or two nights. Too small for longer stay. For an extra fee we upgraded and was worth it."
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- Would Return or Recommend?Yes
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Gina Blume from San Francisco, CA
"This hotel was in a great location, very close to union square ( shopping and restaurants) and to China Town ( walking distance). We easily accessed public transportation from this location in order to go to Fisherman's Wharf. The hotel was clean, our room was cleaned daily. The beds were great, very comfortable and nice sheets/ bedspreads. Rooms were small but provided necessities and you aren't in the room very often. The hotel had limited amenities but the cost was very low- and that was fine with us. They had a complimentary breakfast which included bagels, hard boiled eggs, yogurt, croissants and muffins. They had a cool bar/lounge with jazz and blues music almost nightly. That was the extent of the amenities in the hotel. The pitfalls included an elevator that didn't work consistently- the doors didn't open sometimes, but at least it moved and opened after no more than 3-4 minutes. The hotel staff are in the lobby, close by and were helpful- but also somewhat nervous about people being stuck. They should get this fixed though- as many people get claustrophobic in these situations. The other problem was noise from garbage trucks and delivery trucks- usually between 4;30 am and 6;30 am. We were on the 7th floor and didn't hear street noises in generaly, but our room faced the alley which is probably why we had early morning noises. Overall, I would stay here again because the price was right and the location was great."
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Denise from Honolulu, Hawaii
"Stayed for 1 week and enjoyed every minute. Very convenient location. 2 blocks to Union Square in one direction, and 2 blocks to the Chinatown District in the other direction. Located on Stockton street, which is a main thoroughfare for the Muni buses that take you all the way to Fishermans Wharf, and all the way to Market street going the other way. Very safe area too. It's true when they say 'Location, location, location.' Made reservations and got a great deal (found out the regular price is double what I paid). Felt like I was staying in a quaint version of a 4 star hotel. Staff very friendly. Only problem was I didn't get my wake-up call on the day of my departure (good thing for my cell phone alarm). Other than that, a very clean and well maintained hotel, with an extremely helpful staff. The Jr Suite was perfect for 1 adult (would have been tight for 2). Will definately stay there again and again."
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"We stayed for 4 nights. The hotel is located in Union Square, very close to Market St. The room was true to its name- Crescent Junior room. Its a very small room. In my next visit I will probably go for a Crescent room as Junior room is too small even for two adults. I didnt like the fact that the sink was located in the bedroom itself instead of the bathroom. Also the room had no air conditioning, only a fan, I dont know if it was our room or the entire hotel was like that. Free breakfast between 7a.m. to 10 a.m. is also a plus point. I also liked the vintage elevator. Overall, its a contemporary,clean hotel with efficient and friendly staff. I will definitely stay here again and will recommend to everyone."
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"Stayed 5 nights in the Junior Room. Everything went smooth, our room was ready when we arrived early at 12pm (we were going to check our bags at the front desk if it wasn't ready). The Burritt Room lounge on the 2nd floor was really cool. Awesome list of craft cocktails.
The only thing that was weird was some of the amenities that I assumed we would have were not there, like kleenex in the room, a pen and an ice machine somewhere in the hotel. I know they are small but it was just something I was assuming we would have. There was a mini fridge in the room so that helped out.
Great location, just a mile walk to Fisherman's Wharf, a few blocks from Chinatown, and the 30 bus stopped right in front of the hotel, as well as the BART station just being a few blocks away."
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EXCLUSIVE Savings + FREE Breakfast and Wi-Fi
Amazing Downtown Location | NEW Modern Rooms
- Stylish Upscale Amenities
- FREE High-Speed Wi-Fi
- On-Site Bar and Lounge
- Steps From Union Square
- FREE Deluxe Breakfast Daily!
- Hurry, Limited Rooms Available!
EXCLUSIVE Savings + FREE Breakfast and Wi-Fi
Amazing Downtown Location | NEW Modern Rooms
- Stylish Upscale Amenities
- FREE High-Speed Wi-Fi
- On-Site Bar and Lounge
- Steps From Union Square
- FREE Deluxe Breakfast Daily!
- Hurry, Limited Rooms Available!
- King bed
- City Views
- Open floor plan
- Expanded lounge space
- Studio sleeper sofa
Features a double bed, with City views. Recently renovated, this room offers a quiet and peaceful sleeping sanctuary with exposed unique and historic masonry walls. This room is approximately 185 square feet and features:
- Double bed
- Limited City View
- Exposed Brick accent wall with a large encasement window
- These rooms are recessed into the hotel and offer a quiet and peaceful sleeping environment
Features a queen or king size bed in a chic and cozy setting. This room includes a chaise lounge and authentic Union Square and City views. Enhanced by adjustable mood lighting and bay windows. This room is approximately 200 square feet and features:
- King or Queen bed
- Stockton Tunnel or Union Square View
- Adjustable ambient lighting
- Classic Bay window or exposed masonry wall
Featuring a luxurious queen size bed, our Mystic Studio Suite offers celebrated San Francisco living with an expanded lounge space, studio sleeper sofa, desk and armoire. Each room offers its own flat screen television with ample space for entertaining. This room is 300-400 square feet and features:
- Queen bed
- City Views
- Open floor plan
- Expanded lounge space
- Studio sleeper sofa
- 24-Hour Front Desk
- Breakfast Room
- Business Center
- Complimentary Coffee
- Conference Rooms
- Continental Breakfast
- Dry Cleaning Service
- Elevator / Lift
- FREE Breakfast
- FREE Wi-Fi
- Interior Corridors
- Lounge/Bar
- Multilingual Staff
- Parking (Fee)
- Pet-Friendly (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply.

