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Hotel Metropolis

San Francisco, CA, US (SFO)

Hotel + Flight from
Based on 713 reviews
Near San Francisco`s famous Union Square and the cable car line, this ten story vivid, artistic modern boutique hotel is situated one block west of th
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Hotel Metropolis
25 Mason Street, San Francisco, CA US 94102

Hot Hotel Amenities 

  • Complimentary High-Speed Wireless Internet in all Rooms and Lobby
  • Complimentary Use of Library
  • Pet-Friendly ($25 non-refundable cleaning fee, pets under 50 lbs)
  • 100% Smoke-Free Property

Hip Location

In addition to the vivid design of Hotel Metropolis, you will be delighted with its convenient location in San Francisco`s famous Union Square. Located just north of Market Street and one block west of the Powell Street Cable Car line at Union Square, the Metropolis is just steps from Union Square shopping, San Francisco Center, San Francisco Visitors Center, theatres and fine dining. Walk to Moscone Convention Center, Chinatown, the Embarcadero, SOMA and Yerba Buena Gardens. 

Why Stay Here?

  • Convenient Location to Downtown and Shopping
  • 24 Hour Business Center
  • Holistic/Well-being Room
  • Workout in the Cardio Center
  • Discounted Day Passes to Club One Fitness Center
  • Valet parking ($30 / Oversize $35)
  • In-Room Refrigerators
  • Concierge Staff 


Unbeatable Accommodations
Each floor of this 105 room, ten story hotel, reflects either earth, wind, fire or water. The image is carefully created with symbolic color, design, graphics and artwork. Rich fabrics and custom furniture complete the picture. All rooms have refrigerators, 2-line phones with dataports and voice mail, remote control television with Nintendo plus pay-per-view movies, hairdryers, irons and boards and desks. Casegoods constructed in African limba with stainless steel hardware, maple framed chairs upholstered in richly colored chenille, and drum shade lighting with turned wooden bases all contribute to an original look that is both striking and refreshing. 

Based on 713 reviews
from Ghent, Belgium
Submitted on 12-30-2016
The hotel is located on walking distance from Chinatown and next to a shopping mall. On walking distance form Loris...the best breakfast place in SF!! Personnel are very friendly and helpful. The room rate is reasonable for SF. Walking distance form the bike and car rental, easy to reach, outstanding service!
Submitted on 12-23-2016
Getting picked up from the airport to be told when you leave the hotel , don't turn right as its an undesirable area I was quite concerned as we had our kids with us and why would travel wholesalers recommend it We only stayed 3 night and there are a lot of homeless people by the hotel It was overwhelming for my kids as they panicked We survived lol The hotels location isn't too bad The hotel room had no air con but we were able to get a fan Staff really friendly The very small elevator ... Read more
Submitted on 12-17-2016
The hotel has done a good job of renovating quite an old building without spending too much money. It feels reasonably modern and is more than comfortable enough. The area does feel rather run down and 'ghetto', but still felt safe at all times, and was about a block away from better areas.
Submitted on 12-14-2016
We stayed here for 4 nights, we were on the 9th floor.. Wifi didn't work, pillows were as flat as pancakes & uncomfortable & the room had a musty smell. Other than that it was in a good location within walking distance to Union Square & the cable car etc & had all the amenities you needed.
from Atlanta, Georgia
Submitted on 12-01-2016
What? I like girls in yoga pants! But enough about that..The hotel itself it actually quite decent. My brother and I checked in a little early and we had no problem getting our room. The front desk staff were very friendly and the lobby is pleasantly decorated and quiet. The room is hit and miss to be honest. The beds are comfortable and the rooms are nice enough, but if you're there in the summer be prepared for no a/c. In fact, be prepared for no a/c for the other 3 seasons too, as they don't ... Read more
from Edmonton, Canada
Submitted on 11-23-2016
The hotel is located right at the edge of civilization and beginning of ghetto. So not a good place to take your kids. Unless you have a car and will be just driving to and from parking lot. But if you travel as a couple or group of adults it is very good place. Hotel is literally two blocks away from very good neighborhood. Although we never encoutered any troubles with locals, it was quite a stroll home in the evening, and lots of interesting characters. Someone is always at the lobby, and the... Read more
from Sydney, Australia
Submitted on 11-18-2016
Despite the roughness of the neighbourhood, despite the old musky rooms and mouldy chairs (added photos) despite the poor plumbing in the toilet (toilet blocked 3 times in 3 days) and shower leaking all over the tiles, we were still satisfied and appreciative that we were moved to a better room once we informed front desk but not before the gentleman said it was because we used too much toilet paper. This all took a turn for the worst when we received a phone call from front desk as we were set... Read more
from Denver, Colorado
Submitted on 11-18-2016
Stayed only one night for business trip - booked late and this was one of the few hotels within walking distance of multiple meetings that I had so bit the bullet. THE GOOD: Hotel lobby is decent. Hotel room is relatively clean. Nothing special. Decent HDTV. Bed was pretty comfortable. THE BAD: As others have stated - this hotel is on the border of good/bad areas, lots of homeless around, lots of crazies. Service is hit and miss - check-in went fast, but waited 10 minutes for someone to show u... Read more
from San Mateo, Rizal, Philippines
Submitted on 11-10-2016
We stayed here for three days. The place is an old hotel near Union Square. The room is clean. There are restos and diners around. But if one is scared of homeless people around maybe look for a place far from the city. Shopping is walking distance. Liked the location. The staff not so friendly though. Its alright with me.
Submitted on 11-04-2016
We actually stayed Dec 2014 and had mixed feelings given the reviews we had read but it was absolutely fine. We stayed on 8th floor but you can still hear the street noise a bit. A few homeless people around but they're everywhere in SF and they keep to themselves. Short walk to public transport and Ftrain to pier. Clean room. We would stay again