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Galleria Park Hotel, a Joie de Vivre Boutique Hotel

San Francisco, CA, US (SFO)

Hotel + Flight from
Based on 1833 reviews
The Galleria Park Hotel is a small, boutique hotel in the heart of downtown San Francisco just two blocks from Union Square.
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Galleria Park Hotel, a Joie de Vivre Boutique Hotel
191 Sutter Street, San Francisco, CA US 94104

Hot Hotel Amenities

  • Complimentary wine hour
  • Complimentary daily morning coffee and tea service
  • Complimentary newspaper
  • Complimentary luggage storage
  • Room service
  • Pet friendly (no fee)
  • Valet parking -$42.00 for a regular sized vehicle. $52.00 for oversized vehicles (SUV and larger)
  • Concierge services
  • Laundry / dry cleaning
  • Quiet hour: 11:00 pm
  • Green-certified hotel using all-natural cleaning products

Union Square Location
The most exclusive attractions in the region are easily accessible from the Galleria Park Hotel.  Notable landmarks like Chinatown and the historic Ferry Building are within walking distance.  The bay area also boasts distinguished shopping venues, Union Square and The Westfield San Francisco Centre.  For the trained or untrained eye, the unique architecture of San Francisco will come alive with a guided walking tour that leaves daily from the Galleria Park Hotel.

Why Stay Here?

  • Perfectly Located between the Financial District and Moscone Convention Center
  • A Shopper`s Paradise, Located next to the Crocker Galleria and walking distance to San Francisco Centre
  • Pet Friendly Hotel, complete with a private park located on the 3rd floor
  • Green-certified by San Francisco Green Business and awarded by iStayGreen for employing over 45 eco-initiatives
  • Best Value near Union Square, with Free Wi-Fi, access to a fitness center and an evening wine reception

Unbeatable Accommodations
Galleria Park Hotel offers 177 guest rooms on eight floors in the heart of vibrant downtown San Francisco. Room amenities include: complimentary high-speed Internet and Wi-Fi service, two-line phones with voicemail on writing desks, stocked honor bar with mini-refrigerator, flat screen televisions, pillowtop mattresses with Frette linens, Lather bath amenities, robes and CD players in all rooms.

Based on 1833 reviews
from Cambridge, United Kingdom
Submitted on 29-05-2016
Very relaxing & comfortable stay with helpful staff, a terrace/ jogging track, and free wine hour in the lobby (good wine too)., My 19 year old son, who had been traveling for several momths, checked in before me and they were gracious to him too :)
from Steamboat Springs, Colorado
Submitted on 30-05-2016
We booked this hotel online the day before our 3 night stay. Although we booked on a discounted online site, we still found the price to be quite high, but all the hotels in San Francisco were quoting high prices at the time. I had been watching prices for our dates for a month or so and never found a reasonable deal in SF. It seems that hotel prices in San Francisco have risen significantly recently and with a 16% tax on hotel stays in the city, the prices are higher still. That said, we LOVED... Read more
from Guildford, United Kingdom
Submitted on 04-06-2016
We were booked in at The Galleria by our travel agent, so didn't really know what to expect. It was just a short walk from the BART in downtown San Francisco, so met our preference of using public transport to get from the airport with no problem. It's a small hotel, clearly individual and was very welcoming. The room was a reasonable size, but not large. It looked out over the street, so could be noisy. The beds were comfortable, the facilities reasonable and it was at a good price. They offer... Read more
from Liverpool, United Kingdom
Submitted on 04-06-2016
Good location, lovely room and short walk from Union square (outdoor art exhibitions, coffee shops, park atmosphere). Very friendly staff happy to give directions & recommend places to eat. Fountain Cafe; Bread & Cocoa, both nearby and good breakfast stops. Wine hour was a bonus as was morning coffee on the Mezzanine floor. S.F. was a great place to get around and the F bus was a cheap option to get to the Wharf from Market st. (2blocks away). Hop on/off bus tours show you the city and sights an... Read more
from London, United Kingdom
Submitted on 09-06-2016
I was puzzled by this place. My room was comfortable but the hotel facilities were limited: in particular, there is no restaurant and when I asked about breakfast I was directed to visit a nearby coffee shop. But there is a small running track on the premises so that's okay. And then there is 'wine hour': free wine for an hour each evening. Like I said, puzzling.
Submitted on 29-06-2016
There were several surprises once I checked in. There was a workout room, as well as a small outdoor garden area on the third floor, complete with benches and shady areas. The staff could not have been nicer or more accommodating. I wanted to use public transportation as much as possible and both the Caltrain station and the BART stop were within walking distance. Chinatown and Union Square were only blocks away. The location is terrific.
from York, Pennsylvania
Submitted on 05-07-2016
This was a very nice hotel. The front desk staff was very helpful with directions on how to get to the ballpark. The room while on the smaller side was very nice and well decorated. It was located in a nice section of town. I actually got lost walking home from AT &T Park and never felt unsafe while trying to find the hotel.
from Fort Lauderdale, Florida
Submitted on 16-07-2016
At 8am I asked for my room be made up as soon as possible. When I returned at noon it was not made up. Call the front desk who were extremely argumentative. This morning the hotel charged my card $200 in error. Again the front desk staff was rude a accusing me of forgetting I used the card. When they finally agreed will take a week to correct their error!!!!
from Baltimore
Submitted on 20-07-2016
Hotel was good enough but nothing special. Great for the price, though. Pros: Great location: walkable to Union Square, the Ferry Building, North Beach, etc. Also very quiet interior rooms (we never heard anyone) and nice decor. Very friendly staff. Cons: Old. Musty bathroom. Stiff lumpy bed and hospital grade sheets. Air conditioner that needed repair during our stay.
from Humble, Texas
Submitted on 03-08-2016
This is a beautiful hotel, great staff, and nice room. Bed is comfortable. Bathroom with shower only but decent size. Wine reception in PM and free coffee in morning. Great location- almost across the street from Chinatown, 3 blocks from Union Square, and 1/2 miles from Ferry Building. Lots of good restaurants and stores nearby.
from Sydney, Australia
Submitted on 04-08-2016
We stayed here at Galleria for 4 days great hotel -excellent location rooms are small but not to bad very clean and comfortable -the staff were very helpful at front desk. Fresh fruit was always available on the coffee tables and water -coffee was freely available as well.
Submitted on 11-08-2016
I stayed at this hotel for one night and was very impressed by the hotel staff, the comfortable room and also the cozy feel I got when staying there. This place is beautiful! I highly recommend staying there!
from Pacifica, California
Submitted on 11-08-2016
So glad we stayed at this hotel for my sister's bachelorette party! The decor was beautiful, the staff was very helpful and the rooms really make you feel comfy and cozy. I will DEFINITELY be staying here next time I am in the area!
from Irvine, California
Submitted on 14-08-2016
First time guest but most definitely will not be the last. I found the hotel staff absolutely friendly, helpful and patient with requests. The hotel location is so convenient to any location either by foot, bus, or taxi/Uber. The room decor is very modern and quite comfortable. I/we especially liked the happy hour in the lobby which allowed our group to enjoy the wedding party before and after the celebration and we enjoyed engaging in conversation with other guests from USA and other countr... Read more
from Glasgow, United Kingdom
Submitted on 06-09-2016
We went to San Francisco for my significant birthday and although we've been to the USA before I've never been in California. After searching Trip Advisor for hours we finally settled for the Galleria Park . An excellent choice of hotel ,the lobby is bright and attractive the concierge and reception staff are absolutely excellent and cannot do enough to to help you enjoy your stay . Complimentary coffee / tea in the morning and complimentary wine in the evening between 5:30 and 6:30 set you up f... Read more
from Bracknell, United Kingdom
Submitted on 06-09-2016
We stayed here for three nights for the beginning of our honeymoon in Sept '16. The room was lovely, it was a standard room but had high ceilings, a large window that let in lots of light and a very nice bathroom. I liked the fact they had guides and magazines on things to do in San Francisco, this was a nice touch. The room itself was on the compact side, but we still had plenty of room to lay suitcases out etc. There was no restaurant but lots of places to eat nearby so wasn't an issue. Union ... Read more
from England, United Kingdom
Submitted on 06-09-2016
We asked for a quiet room which we duly received, on the inside courtyard. It was small but functional. More importantly, there was absolutely NO street noise so slept soundly. Small fridge in room but stocked with the usual overpriced beverages. I asked for some hot water for a tea on the first night and was afforded a kettle for my room which was great. There is a coffee machine in the room but you have to pay for it ($3 espresso). You can get free coffee in the reception from 5 - 10 am. I bel... Read more
from Auckland Region, New Zealand
Submitted on 07-09-2016
I arrived in SF from NZ with wild jetlag...this was ameliorated by wine and canapés on arrival with an entertaining and diverse group of guests. The highlight of this trip to SF for me. The hotel is nice, stylish and well priced for SF. The inroom service food was average and I wouldn't recommend.
from Whitehaven, United Kingdom
Submitted on 08-09-2016
This advertises itself as a boutique hotel. It is quite an old building but is kept in quite good order. The room we had was clean and comfortable but while it was large with two walk in wardrobes the shower/toilet was tiny. For the price of the hotel they do need to rethink their room layout, less wardrobe more shower room. The location is good close to the centre of the financial area and we found it a fairly easy walk to the Fisherman's wharf area but it was a good half an hour. We were ... Read more
Submitted on 09-09-2016
I gave it 5 stars because everyone was super nice and room was clean and modern. Some pluses - Free coffee and tea in the morning and wine at night Great and safe locations in financial district Very close to tourist areas Close to Union square and ferry building Nice little garden area on 3rd floor with a running course too The only negative is that the shower and sink did not drain well which was kind of gross. Otherwise great stay and would recommend.
Submitted on 10-09-2016
Was in San Francisco for work and spent a night here. Was pleasantly surprised by this hotel. Customer service is great. I got a complimentary upgrade to a King suite. Bed was comfy, room an acceptable size for this neighborhood and price-point. I'd recommend this if you're looking for an affordable hotel in a desired area with a personal touch.
from McKeesport, Pennsylvania, United States
Submitted on 12-09-2016
The hotel was the perfect the FiDi but close to Union Square and multiple other locations. The hotel was beautiful, steps were very unique. There is a terrace on the 3rd floor that was also unique and beautiful. The staff was always very respectful, genuinely friendly. The room was cozy. I wasn't a fan of the mattress, it was way too squishy. Overall the experience was spectacular and I would return!!
from LA
Submitted on 13-09-2016
I was very pleased with the hotel, great location, super nice staff, from the bellman to the receptionist. Ht size of the room was just fine. I did not had time for the daily wine reception since we were extremely busy, but it is a nice touch. I would definitely stay there again.
from Portland, Oregon
Submitted on 13-09-2016
This small hotel was loaded with tourists from many countries and were singles, couples and families. We felt a little remiss not going to the complementary wine gatherings because it would have been interesting to meet some of the guests. Unfortunately we had other plans each evening. It has a most pleasant, albeit small, lobby. The rooms are nicely furnished and very comfortable. We chose to have a room on the courtyard side so while we had no view, it was very quiet. Being a revamped old hote... Read more
from Harrogate, United Kingdom
Submitted on 14-09-2016
Lovely boutique hotel in the heart of San Francisco . Perfect location close to union square and a variety of restaurants. We found it easy to walk or catch the tram to most of the tourist areas. Pleasant staff and facilities Would highly recommend it for couples and business people.
Submitted on 14-09-2016
Great location for the business traveler! Less than a 10 min walk to the office and nearby to a bunch of great places to eat for all meals. My faves are the close proximity to all the french bistros and cafes. Also, who can say no to free wine, daily from 5:30-6:30pm? The only complaint is the rooms and bathrooms are super super small. And the gym is a closet with everything crammed in. I was lucky to get the elliptical but there were 4 guys trying to lift weights in this itty bitty space and ... Read more
from Kirkland, Washington
Submitted on 17-09-2016
I booked this hotel for a one-night work-related trip because my normal haunts were unavailable, and I booked directly on the hotel website. To start at the end, I slept in a lovely, spacious room that I would return to in a heartbeat. The problem, however, was that they overbooked and bumped me, which apparently does happen from time to time at this property. The selling point for the new hotel where they placed me was that they saved me some money [big, red flag!]. I visited the new digs a... Read more
from Southampton, United Kingdom
Submitted on 19-09-2016
We stayed here three nights on arrival in SF. It is a short walk to Union Square. The room was comfortable. There was daily wine at 5.30. The hotel has no dining facilities but there is a good diner next door for breakfast.
from Edinburgh, United Kingdom
Submitted on 20-09-2016
This is a great hotel to use as a base for exploring the city. The location is great with a 5 minute walk to both Union Square and China town. Also great access to the Bart (if you are coming in from the airport I would recommend jumping the train) and a wide range on MUNI bus services. Literally on the corner of the hotel is a bus stop that has regular services (8, 8BX) directly to North Beach and on to Fisherman??s Warf and the Piers to Alcatraz / Sausalito etc. The hotel it??s self is very ... Read more
from Dallas, Texas
Submitted on 22-09-2016
The Galleria Park Hotel is conveniently situated a block from the BART's Montgomery Street stations and 2 blocks from Union Square - easy walking distance from the Financial district or China town. The staff is a wonderful mix of friendly and efficient and, arriving at 6:30 PM, we found the lobby festooned with hotel guests enjoying the manager's complimentary wine service. My room was excellent - 7th floor and quiet, with an exceptional king bed, sitting area, wet bar, and full bath. All exp... Read more
from Boston, Massachusetts
Submitted on 26-09-2016
After a few days in Napa Valley, we booked our room through a last minute booking app to be closer to the airport and experience a day in the city. The price was extremely reasonable and the location was very convenient for getting around town. There are plenty of nice bars and restaurants within walking distance as well. The staff was very welcoming, and hosted a happy hour wine tasting at 5:30. Room was small but had everything that was needed and was very clean. Would definitely recommend to ... Read more
from Romford, United Kingdom
Submitted on 27-09-2016
Arrived at this centrally located hotel, lovely doorman helped us with our luggage. From what we have been used to, our room was quite small, but compact, horrible soft lumpy bed and not much by way of tea or coffee offered, if you want more than two cups of the Illy coffee pods you have to pay and there were no mugs or decent sized cups for a tea. We were on the fourth floor looking out on the street below so it was quite noisy at night but it was much quieter later in the night. I wouldn't st... Read more
from Guatemala City, Guatemala
Submitted on 29-09-2016
The Galleria Park Hotel is the place to stay if you go on business trips (believe me, 3 stays in less than a year confirm it). It's located in SFO Downtown, just two blocks away from Market Street. It's a calm and comfortable place to stay. But for me the best thing of Galleria Park Hotel is its people... They're a kind, solution finding, 5 stars service staff. Kudos to them. Especially Seham and Brandon. You guys are incredible!
from Wakefield, United Kingdom
Submitted on 08-10-2016
Stayed for three nights at the start of our 3 week California Road trip. On checking in the hotel hadn't made a note of our room request which I had emailed previously and had recieved an email back acknowledging it. The room was an adequate size but strange shape so we were bumping in to each other all the time. The 'view' was just on to an office block. Some traffic noise but not as much as expected as allocated a 5th floor room. Good location
from Greenville, South Carolina
Submitted on 08-10-2016
Love the Galleria Park Hotel! My friends surprised me with a girl's night in San Francisco during my visit to CA from SC. From the moment we arrived, we were treated like VIP's. Check-in was seamless although we arrived a little early, and they even sent up a bottle of champagne! Love the complimentary happy hour in the lobby too-very nice touch. Every team member of the Galleria we came in contact with was super nice and accommodating. And you can't beat the location! Will definitely recommen... Read more
from cheshire
Submitted on 09-10-2016
My wife and I stayed at this hotel from 24 September 2016 for 5 days. The hotel is in a great location, and entral for everywere. China Town, Union Square are only a few minutes away.The greatest asset this hotel has is its staff. They are a credit to this hotel. I hope the management relize this.Our room was on the 8th floor.The hotel does not serve or provide meals. The do do provide free tea or coffee in the morning and free wine early evening. A nice jesture. When we return to San Francisco ... Read more
from Aberdeen, United Kingdom
Submitted on 09-10-2016
Stayed during September. Warm welcome from the concierge team, and efficient check in. Not a huge amount of explanation about the hotel and its facilities. Glad we read the various literature items on hand. Nice location in the financial area of the city. Reasonable access to local stores, bars and restaurants. High pice due to Oracle convention in town. Would perhaps not have been happy with the hotel and price if it had not been a peak demand time of the year. Would not stay again, sim... Read more
from Hudson, Wisconsin
Submitted on 11-10-2016
I didn't want to review the Galleria Park because I want to keep it for myself every time I'm in San Francisco (this was my 2nd time there)...but they were so nice to me, I think they earned it. Overall: It's a lovely, clean, conveniently-located place with excellent customer service. Sound: if you can't arrive early in the day and are a super-light sleeper, you may have trouble getting a room that's right for you (inside courtyard). I got an outside room that was just about as far away fro... Read more
from Plymouth
Submitted on 12-10-2016
We stayed for 2 nights and admittedly spent very little time at the hotel, but weren't super impressed with the room size or appointment. There was nothing really wrong, and the staff were very professional and helpful, but the room was a little tired and very small. The lobby has a cool vibe but it doesn't quite carry through the hotel.
from Vancouver, BC, Canada
Submitted on 15-10-2016
Location: downtown on the edge of the financial district; easy 2 block walk from Montgomery BART Station (no hills) Hotel/room amenities: free WiFi for up to 3 devices; Concierge text message service; fitness centre; in-room safe (medium-sized suitable for small electronics but not full-sized laptops); Illy K-cup coffee/tea maker; flatscreen TV offering moderate channel offerings; plastic/paper recycling bin in-room; Jonathan Adler toiletries; 7 electrical outlets; clock radio/CD player; window... Read more
from Edinburgh, Scotland
Submitted on 17-10-2016
Hotel was well decorated (much nicer than the photos) and was located in the financial area of San Francisco. Our room was small but clean with everything we needed. Staff were friendly. There was a gym and an outdoor jogging/walking track.
from Charlotte, North Carolina
Submitted on 17-10-2016
I travelled for Oracle OpenWorld and chose this hotel for its location. Although my room wasn't ready when I arrived, the staff was very friendly. They called me when my room was ready. The room was smaller, but I expected that. It had everything I needed. The bed was comfortable enough. If you opt out of having your room cleaned for a day, they give you a good sized bottle of water. I took this option a couple of days during my trip. Although there was no tub in my room, the shower was rather l... Read more
from Toronto, Canada
Submitted on 17-10-2016
This hotel is located in downtown short distance from financial and shopping area. Interior is a little bit outdated, rooms are not big, but clean. TVset was not working in my room. I'd recommend the hotel for a short stay on a business trip.
Submitted on 18-10-2016
I was able to get a good rate for the Galleria Park Hotel through their website after reading about the hotel on TripAdvisor. The hotel was great! We loved the decor and the ambiance of the hotel. The staff was very attentive and helpful as well. The room could have been slightly bigger but it is SF after all. Also, some little things could use a refresh but things that are not a big deal like dents in hallways. Overall it was a great value for the price!
from Edinburgh, United Kingdom
Submitted on 20-10-2016
My husband and I stayed here for 2 nights in late August. The hotel was easy to find and set in a good central location with lots to do and see within easy walking distance. The staff were very friendly and helpful. The decor was really smart and everything was very clean and fresh. The room was a good size and as the window in the room we had was facing away from the street it was quite quiet at night. Bed was very comfy and shower was good too. The complementary tea and coffee in the morning w... Read more
from Adelaide, Australia
Submitted on 23-10-2016
Very reasonably priced hotel located close to Union Square, Chinatown and train station. The bus stop to Fisherman's Wharf was a 1 minute walk away. Our room was very clean and comfortable and the staff very friendly, particularly the concierge who always gave us tips and advice around San Francisco. Would stay here again next time we visit.
from Miami Beach, Florida
Submitted on 25-10-2016
Lets first start off by saying in no way is this a 4 star hotel. When I walked in immediately I could see it did not look as fresh as it did online. The room was worst. It was small, dusty, and has dated furniture that need to be replaced. The carpet was dark but I could clearly see how old worn and spotted it was. There was dust on bathroom shelves each day and around furniture edges on floor in the room. The linen was so dingy I wasn't sure if it was clean, so I put a hand towel over my pil... Read more
from Welwyn Garden City, United Kingdom
Submitted on 28-10-2016
Rooms clean and comfortable. Have complimentary glass of wine available 5.30 - 6.30 each evening in the reception area. Union square about 10 minutes away for shops, china town within walking district
from Christchurch, New Zealand
Submitted on 30-10-2016
San Fran was our last stop on a 3 week trip where we visited Houston, Austin, NOLA and Vegas, I was expecting our accommodation in SF to be disappointing compared to the rest, after trawling sites for months in search of a SF hotel in a 'good' location, that was bigger than a shoe box and less than $350USD per night. But, I'm pleased to say we were happy finishing our holiday at the Galleria Park Hotel. It is expensive (the same price as our huge Encore suite in Vegas!), but, the location was pe... Read more
from Canberra
Submitted on 30-10-2016
We stayed in this hotel on the first day of arrival in San Francisco and on our last day of our holiday in the US. The staff made us very welcome, and reception arranged early check-in in a quiet room (courtyard) for us as we has flown in from Australia and were very keen on showering and resting after our long haul flight. The location couldn't have been better - close to BART (rail to/from international airport) and walking distance to Ferry Building (then you need to catch a tram to Fisherma... Read more
from Racine, Wisconsin
Submitted on 31-10-2016
What I liked most about this hotel was the price - as far as prices go in San Fran, the Galleria Park was extremely affordable. The staff was friendly, my room was clean and the location was great - so overall I can't complain. Another huge plus was the free wine at night and coffee in the morning. However, there were a few things I found surprising/I think other travelers should be aware start, the entrance to my room was in a stairwell - which isn't necessarily bad but it's odd and jus... Read more
Submitted on 31-10-2016
Beautiful location 100% mark. Good size of room 90% mark. Excellent hotel employees. We started bothering the reservation manager(his name is Galen) to cancel the booking and again re booking and re canceling and so on. Galen was very cooperative and helpful. Other staff were also very courteous and friendly too. The price we paid was at least 30% cheaper than similar 4 star hotel. All in all unforgettable experience.
from Los Angeles, California
Submitted on 06-11-2016
This boutique hotel is conveniently located in the financial district. It's about a block from the Bart station on Montgomery and less than a 10 minute walk to the Ferry Terminal Building. Also about 2 blocks from the entrance to Chinatown. Their are many great places for coffee and meals all just a short walk away. Union Square is also a short walk. The hotel is clean and the staff is friendly and helpful. Wonderfully thick towels and Jonathan Adler toiletries for the bathroom were a nice touch... Read more
from Newcastle, Australia
Submitted on 09-11-2016
We stayed at The Galleria Park Hotel on our honeymoon and it was perfect. The location was great and the room was modern and comfortable and quiet, which for where it is was great. The staff were excellent and were more than happy to help us with any questions we had regarding tours ect. I wouldn't hesitate to stay here again.
from Winnipeg, Canada
Submitted on 09-11-2016
The boutique hotel is great for location. Walking distance to everything, Bart station a block away, shopping district and restaurants around the corner, 15 minute walk to Embarcado where Pier 39 is located. Just further up on Embarcado is Pier 33 to catch ferry to Alcatrax, Pier 39 and Fisherman's Wharf. Good walking shoes are needed though as you do a lot of walking around. We even walked to AT&T park, another 15 - 20 minutes. Of course, you can hop on the hop-on/hop-off tour bus, or trol... Read more
from Hobart, Australia
Submitted on 09-11-2016
Very nice hotel in the heart of the city so close to many shops etc .. Just a 15 mins walk to Fishermans wharf . Very nice cafe next door with great service and well priced (we had breakfast there each day , -we there for 5 days ) Every night there was a free happy hour in the lobby (drinks and nibbles) also free coffee every morning. Our room was an internal room so it was a bit dull , but it was a good size , lovely bed even had a coffee maker next to the bed . It was very clean and the staff... Read more
from Whistler, Canada
Submitted on 14-11-2016
This was a great hotel. Room was tight for my me, my husband and our two older teenage children but we managed. It was close or in walking distance for all we needed. Close to Montgomery station that got us from the airport and to the Oracle Arena to see Golden State play. The only issue is we have is that we passed on the house keeping to do a small part for the environment and we were rewarded with a bottle of water. I know not very environmentally friendly. I think it would be better to provi... Read more
from Santa Barbara, California
Submitted on 19-11-2016
Jacob the valet did a great job. Room was fine. They are trying out a new look so there were a few new interior designs to see - fun. Was once a Kimpton hotel hit and miss on some things like the special occasion acknowledgment that didnt arrive. but overall they tried, and we really liked the convenient location. room was quiet !!
from Helsinki, Finland
Submitted on 23-11-2016
The hotel is recently renovated and the rooms are clean and nice, not that spacious but not too cramped. Service was very warm and staff attentive. Location is perfect for shopping or attending a fair in the convention centre. Easy to drop in middle of the day for a quick nap or leave the shopping bags. As a bonus the hotel is not located on a hill so it is not very tireing to come and go. Serveral cafes to have breakfast at close range, one just next door. Also as a bonus laundy close by if y... Read more
Submitted on 29-11-2016
We stayed at Galleria park hotel for 2 nights and while our hotel stay was comfortable and wonderful, the location left a little to be desired. The hotel is a few blocks away from union square and while it was walkable (15 mins), we wished we had stayed in union square itself. The hotel is located in the financial district and has a nice coffee shop next door although overpriced. The staff at the hotel were amazing, very sweet and always ready to help us make our stay better. We had issues with ... Read more
from Pittsburgh, Pennsylvania
Submitted on 01-12-2016
The room was small, the Televisions in the building were all connected to one antennae and got TERRIBLE reception, the internet was horribly slow, the "Fitness Room" was a glorified closet, and they double billed me after my employer had already paid. It took a week of correspondence to get them to cancel the charge.
Submitted on 01-12-2016
I think my husband really kick started the complimentary wine hour at 530 the first night we were here as every night after it got busier. One night a staff member was visibly surprised by the size of the group. Complimentary wine and popcorn were offered from 530 to 630. Great pick me up for exhausted tourists!! Rooms were nice and personally we were happy to take up the green options by getting it serviced every second day - the bottle of water as a thank you was a nice touch too. We are at t... Read more