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Serrano Hotel

San Francisco, CA, US (SFO)

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Based on 1614 reviews
Style: Luxury San Francisco Hotel
Room & Rates

k-King Deluxe & Hosted Wine Reception

1 king bed
Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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k-Queen Deluxe & Hosted Wine Reception

1 queen bed
Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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k-Standard Queen & Hosted Wine Reception

1 queen bed
Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Suite, Accessible

Executive Suite, Accessible

1 king bed
Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe, One Queen Bed

1 queen bed
Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe, Two Double Beds

2 double beds
Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe, One King Bed

1 king bed
Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Room Selected at Check In

Room Selected at Check In

1 king bed or 1 queen bed or 2 double beds
Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

2 double beds
Overlooking the city

Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Room, 1 King Bed, City View

Room, 1 King Bed, City View

1 king bed
Overlooking the city

Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

1 king bed
Overlooking the city

Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View

1 queen bed
Overlooking the city

Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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k-Executive Suite & Hosted Wine Receptio

1 king bed
Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe King

1 king bed
Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Double

1 double bed
Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite- Limited Time Offer!

1 king bed
Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

2 double beds
Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Suite

Executive Suite

1 king bed
Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 king bed
Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Luxury Suite

Luxury Suite

1 king bed
Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

1 queen bed
Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

1 queen bed
Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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k-Luxury Suite & Hosted Wine Reception

1 king bed
Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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k-Deluxe 2 Doubles & Hosted Wine Recepti

2 double beds
Entertainment - WiFi, flat-screen TV with pay movies, and video-game console
Food & Drink - Minibar
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Serrano Hotel
405 Taylor St, San Francisco, CA US 94102

Location

With a stay at Serrano Hotel, you\\\'ll be centrally located in San Francisco, steps from Marrakech Magic Theater and SHN Curran Theatre. This 4-star hotel is close to Union Square and Lombard Street.

Why Stay Here

Landmark Hotel
24 Hour Gym
Luxurious Frette Bedding
Friendly Staff

Resort Details

Renovated Landmark San Francisco Building from the 1920\\\'s. Luxurious Appointments throughout.

Accommodation Details

Make yourself at home in one of the 236 air-conditioned rooms featuring minibars. Pay movies and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Restaurants, Lounges & Bars

Grab a bite to eat at the hotel\\\'s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

Meetings & Conventions

Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in San Francisco? This hotel has 3000 square feet (279 square meters) of space consisting of conference space and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available on request).

Pools & Spas

Take advantage of recreation opportunities including a steam room and a 24-hour fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Golf

Several public-play golf courses in San Francisco include the Presidio Golf Club (four miles), and the Lincoln Park Golf Course (six miles). Complimentary bicycles are also available onsite.

Entertainment & Activities

A 24-hour accessible fitness center is equipped with two exercise bikes, two treadmills, two cross-trainers, and a steam room. Guests can also borrow from a library of 50 games and puzzles.

IMPORTANT INFORMATION

Know Before You Go
Children 13 years old and younger stay free when occupying the parent or guardian\\\'s room, using existing bedding.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Airport shuttle fee: USD 16 per person (one way)
Valet parking fee: USD 52.00 per night
Pet fee: USD 50 per pet, per stay
Pet deposit: USD 50 per stay
Deposit: USD 50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
Resort fee: USD 20.00 per accommodation, per night
Hotel resort fee inclusions (may be listed elsewhere in this description as complimentary or available for a surcharge):
Health club access
Fitness center access
Shuttle service
Bicycle storage
Business center/computer access
Internet access (may be limited)
Newspaper
Phone calls (may be limited)
Faxes
In-room safe
Concierge/valet service


AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Hypoallergenic Room Available
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Steam Room
  • Video Game Console
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1614 reviews
from Richmond Hill, Canada
Submitted on 19-05-2016
The hotel is located in a very convenient location in downtown San Francisco. The lobby has a nice oldy type of vibe to it and it does look very nice. They offer coffee every morning until 10 am and tuesday and thursday from 5-6 is wine tasting. The rooms are small but enough because you arent going to be in the rooms for that long any way. The washroom is adequate. There is one restaurant but that is it. There is no offering for breakfast either in room or downstairs that is separate from the r... Read more
from Colombo, Sri Lanka
Submitted on 20-05-2016
The hotel is located almost in the heart of San Francisco downtown. Thus ideally close to almost all the great dinning and shopping streets. You can pretty much walk to all the places or cycle. It is also close the cable car turn table at Powell and market street. The rooms are bit small but it has to be a given considering the age of the building. But that doesn't mean it is not kept properly. Far from it. The staff are friendly, the room clean, the bathroom tidy. All the marks of a nice hotel... Read more
from Seattle, Washington
Submitted on 20-05-2016
The room had a stale foot odor smell that basically made me not want to walk around in my bare feet. Turning on the ventilation didn't help because then it turned into a "burning dust" smell. If my travel booking site hadn't paid the entire hotel stay upfront, I would have checked out. The climate control in the room was binary: You can have the heat on at super-hot temp or leave it off. Setting the thermostat to 72 degrees basically meant the room would heat well beyond 72degrees, but to be... Read more
from Boston, MA
Submitted on 21-05-2016
The lobby in this hotel is small and dark and garishly painted. The rooms have curtains that make it look like a circus tent. The beds are very comfortable and there is a great shower. There is neither a coffee machine in the room or breakfast. There is coffee in the lobby. It is attached to Jaspers a restaurant with few non-meat choices. The neighborhood is on the edge of the mission area. Lots of homeless in the neighborhood and lots of liquor stores. I prefer more conveniences and more food ... Read more
from Kendal, United Kingdom
Submitted on 25-05-2016
Stayed here for 3 nights at the start of our USA coach tour. We were on the 3rd floor and the room was spacious, adequate hanging and drawer space for clothes. Bathroom at bit dated but clean and functional. Shower powerful. Bed comfortable. Fridge and safe in room. We had no additional fees to pay as they were included in tour costs. Good central position within walking distance of Union Square. As we had early rises each day we ate at the 24 hour diners in Mason Street - 5 min. walk. Alt... Read more
from Chepstow, United Kingdom
Submitted on 07-06-2016
Good location...stayed for 4 nights. It is an older building, and traditional in style. Always thought, the States had massive double beds...not the case at this hotel! Staff, were really very helpful, which was lovely. Coffee available in the lobby every morning, also ice cold water....worth filling your water bottles! No kettles in the room....usual in the U.S.A. Staff were happy to supply, on request, a coffee machine. If you like your British tea, take a travel kettle! Hope this helps!
from
Submitted on 15-06-2016
We stayed at this hotel for 3 nights (Saturday to Tuesday). I had read a lot of reviews, so was prepared for what we got when we arrived. It is on the edge of the Tenderloin area, but honestly I didn't feel unsafe ever. Just a few more homeless people, but you are in a city (and the most expensive one at that) so what are ya gonna do! We arrived around 9pm on a Saturday and they were booked solid, I had booked with Priceline with a name your price deal and got it for $177. There is a $25 resort ... Read more
from Faro, Portugal
Submitted on 15-06-2016
on first sight,,mmmm,, but get on the inside and what a place, the staff are first class and its ideally situated for getting to all the places you need to visit, I would pay the upgrade, which we didn't as it wasn't offered, but would of moved it up the scale. as with all cities it has its down side,but turn right ot go straight over and your in the action.BC
from Mumbai (Bombay), India
Submitted on 16-06-2016
A nice hotel at union square. They gave me a free upgrade so that was great. They were very helpful and gave me a room around an hour and a half before the actual check in time. I was sitting in the lobby and ate something while finishing some of my work using their free wifi.
from Carmel, California
Submitted on 22-06-2016
The rooms are small and I am sure the toilet so close to the sink is no longer legal. The bathroom is as large as a stall in a public rest room. The loaction is good in th theater district and close to union square. The lobby is very impressive. These renovated old hotels can have some great architecture. Rooms at this hotel range from under $200 to over $400 depending on what convention is in town. The hotel used to me a kimpton property so it's how do I say, interesting decor. I liked the kim... Read more
from Frederick, Maryland
Submitted on 23-06-2016
Relatively inexpensive hotel, comfy bed, clean bathroom. The carpet, walls, and curtains could have been fresher, but all in all, it was okay. When we were checking out, we found out there was a "hotel fee" of $25.00/day, plus tax! Priceline had included in the fine print of their contract that some hotels do include this, but we did not know it would happen or how much!! What a surprise to find out we owed the hotel an extra $85.00. I can understand when there is a resort fee--- beach chairs... Read more
from Collierville, Tennessee
Submitted on 24-06-2016
We were looking for a 3.5 or 4 star hotel somewhere in downtown near Union Square. After looking for a couple of weeks, we found a great rate at the Serrano. Small room but typical for a city hotel. Super bathroom, comfortable king size bed and for a vintage hotel, it is incredibly quiet! Super staff, too! Easy walk to public transport and we never waited more than 4 minutes for an Uber! Great vacation!
from Buffalo, New York
Submitted on 04-07-2016
I was perfectly happy with my room and with the service here, except that neither on check-in nor on check-out did anyone mention to me that I'd be charged an additional $28.50/day "Urban Fee" to cover their "Free" coffee. When I book online and pre-pay, I sort of assume that all my costs are covered (unless I choose incidentals like mini-bar), so it's a bit of a shock to see an extra $85 added to a three day stay when none of the staff bothered to mention it. I'm not saying don't stay here, but... Read more
from Lahti, Finland
Submitted on 06-07-2016
We enjoyed staying at this hotel for two nights. Room was comfy and bathroom nice. Lobby was pretty and a nice place to sit down for a while. The location was not very far from Union Square but to other directions the neighbourhoods did not feel so safe so we kept walking on the main roads and avoided walking after dark.
from
Submitted on 06-07-2016
We stayed here for a long weekend and loved our room and experience, but we were charged an extra "urban fee" for each day we stayed on top of the regular rate per night. Other than that, nothing to complain about. Our room was on the tenth floor and had a great view of the city, and we received a $5 coupon at Jasper's for opting out of housekeeping service.
from Campbell, California, United States
Submitted on 20-07-2016
The Hotel Serrano is an older hotel decorated in old Italian décor. Big and bold. It still holds the charm with slightly smaller elevators, hallways and rooms... particularly the bathrooms. The room had a nice tv, wine glasses, nice soaps, and a fridge. The fridge, however, was filled with beer, juice, water, etc and each had a cost. In the rooms, there was a menu of everything from M&M's to popcorn, to cards... each with a cost. We didn't partake. The restaurant might have had good food, but ... Read more
from Moorpark, California
Submitted on 21-07-2016
Right off the bat - the "hidden" fee is explained in the reservation...so, not so hidden, all we used it for was the "free" internet, which was good in our room. Anyway, typical renovated SF old hotel with small room and bathroom. Decoration was nice and the service was good. Everyone was helpful and nice - service with a smile for sure. We had a double double room (for my son and me) and thought it was more than adequate. The minibar fridge can be used for your own goodies - it's not one o... Read more
from Edmonton, Canada
Submitted on 23-07-2016
we decided to travel to San Fransisco short notice , our travel agent did a huge amount of looking for availability , price etc This place has an extremely interesting entrance, the original I believe. The ceiling , the decor at least 80yr old very cool. Old style rooms, furniture is antique some scratches wear and tear but clean well cared for. Prefer these interesting hotels sometimes over cookie cutter chain rooms all the same n every city. not far from union square but also not far from the ... Read more
from Centennial, Colorado
Submitted on 24-07-2016
Nice boutique hotel that feels rich with history. Built in 1926, you will not have all the modern frills. Nice rooms, functional, and central location. However, be aware of the direction you walk when you leave. We quickly found ourselves in an area that we did not belong. Turned the corner and we where fine in two blocks.
from Vancouver, Canada
Submitted on 24-07-2016
Nice place that I booked 2 days before arriving in SF. Staff were really cool and friendly while the hotel sits on the edge of the Tenderloin district which can not be a pleasant place at night since we were told it's filled with homeless junkies. It sits across the street from the Hilton and is a five minute walk to Union Square. Rooms are clean and well maintained but we did find a blood stain on our sheets twice. We simply threw it on the floor and left a note for house keeping. Across the... Read more
from Occidental, California
Submitted on 24-07-2016
Lots to report, but summary is you want to stay at this hotel. 1) It's near Union Square, and very easy access to civic center (~$7 taxi/lyft) and other areas of the city. 2) Tons of restaurants, cable car, public transit access, etc nearby. 3) The staff is great! Happy, helpful and insightful. Our daughter was a bit ill when we were there, and the HR manager had balloons and a card delivered to our room to cheer her up! It was the nicest thing and really brightened her day/our trip. 4) Rooms... Read more
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