Submitted on 01-18-2017
The Alise - A Staypineapple Hotel is a cute, luxury boutique hotel just three blocks west of Union Square. The hotel is elegant and well-appointed with a stunning lobby that mixes contemporary and art deco features to create a welcoming, comfortable area for having a martini, a coffee and a pineapple cupcake, or just relaxing with a newspaper. We were welcomed by friendly front door men through electrically-opening doors to the front desk area. We arrived very early in the morning and in the mid...
The Alise - A Staypineapple Hotel is a cute, luxury boutique hotel just three blocks west of Union Square. The hotel is elegant and well-appointed with a stunning lobby that mixes contemporary and art deco features to create a welcoming, comfortable area for having a martini, a coffee and a pineapple cupcake, or just relaxing with a newspaper. We were welcomed by friendly front door men through electrically-opening doors to the front desk area. We arrived very early in the morning and in the midst of a gathering of pharmaceutical reps and so we were unable to get a room right away. However, we didn't expect to at 8.30 in the morning; after all, check in is at 4pm! However, we were warmly welcomed, were able to register, store our luggage, and freshen up before venturing out for lunch and a stroll while our room was readied. The front desk staff were friendly, courteous, very informative and helpful with plenty of directions, suggestions and ideas for our four-day stay. On our first day we went out and didn't return to our assigned room until after 5pm because we ended up going for a 5-mile hike! We walked up and down the many steep hills, through Chinatown, where we had lunch, up to Russian Hill, then down the hill and all the way up to the top of Lombard Street, and then down again to Ghiradelli Square and Fisherman's Wharf! Quite a hike for a first day in San Francisco! We hopped on a cable car for the return trip and were exhausted by the time we got back to the hotel.
We booked the smallest room - "The Persona Queen," which in retrospect we would not do again. Next time we'd get a King room, and that is what I would advise others to do who may be considering this hotel. Although cute and very well appointed, with a very, very comfortable bed featuring Pineapple's signature individual comforters, the room was really way too small for a couple. I would say the room would be perfect for a single traveler but as we unpacked and got settled in we quickly found it to be a bit restricting. However, the hotel can be assigned no blame for this as we did our research and were forewarned! The hotel website makes perfectly clear that their smallest rooms are okay for couples but are best for solo guests.
Our 5th floor room was on the front, on Geary Street, and as we settled in for the night we realized how noisy it was. However, the pineapple earplugs came in handy, and along with the sumptuousness of the bed we were both able to get a very good night's sleep on every night of our stay, despite the outside noise. I cannot comment on how much quieter the rooms would've been on the other sides but in a six-storey building I doubt being one floor up would've made much difference. Our view, directly on to Geary Street below, was nothing to write home about, and given the location of the hotel, I doubt views from other rooms would've been any better. The hotel sits three blocks due west of Union Square, on the northeast corner of Geary and Jones Streets. We found it to be a busy, bustling yet rather run down and dirty part of town; however, it is very close to fantastic shopping, great restaurants, and to the cable car lines that run from Powell and Market all the way to the Ghiradelli/Wharf area or to Bay Street.
In addition to our room being very cozy and intimate, our bathroom was likewise, very small. While the marble walk-in shower was nice and had good water pressure and plenty of hot water, the sink with its granite surround was tucked into the corner, under a glass shelf, and right under two large soap/hand lotion dispensers. This made it a little awkward to use, especially if you're a guy and need to shave! The fog-free mirror, however, was a great feature and I did enjoy using the wall-mounted dispensers of shampoo, conditioner and soap in the shower and at the sink. Again, the room was cute and the bed very comfortable, which more than made up for the small room size and the small sink. We returned each day to find that housekeeping had done a wonderful job of restoring our room to perfection, and our request for more teabags (we are big tea drinkers) and little packets of milk and sugar were promptly and cheerfully addressed.
I haven't quite made up my mind about the whole pineapple motif for The Alise (and other Staypineapple Hotels). Is it clever marketing or a silly, pointless promotional tool that is carried too far? After all, there is pineapple flavored water in the lobby, pineapple cupcakes at 3pm, and pineapples appear on everything from the wallpaper to slippers, Do Not Disturb Signs, coffee cups, Champagne flutes and various other things. I know the pineapple is a traditional symbol of hospitality but I found myself wondering whether it was all a bit gimmicky. Again, my verdict is still out and others may have a different opinion. I suppose it's not any different from any other hotel chain and their logo, which tends to be printed on everything! Love it or hate it, this is still a good hotel and a great place to stay and despite this uncertainty, we found that the elegant surrounds of the lobby, the comfortable bed and the very friendly, helpful staff made the stay very enjoyable and well worth it.