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Sheraton San Diego Hotel and Marina

San Diego, CA, US (SAN)

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Based on 3516 reviews
Nestled at the water`s edge on spectacular San Diego Bay, the Sheraton San Diego Hotel and Marina offers panoramic views of the bay and the downtown c
Room & Rates
Traditional Accessible Marina - Sheraton San Diego Hotel and Marina - 1

Traditional Accessible Marina

Room Amenities
  • One [1] King Bed
  • Coffee Maker
  • Ergonomic Desk Chair
  • High Speed Internet Access [fee]
  • Housekeeping Services
  • In-Room Movies / Nintendo Games
  • Oversized Writing Desk
  • Private Balcony or Patio
  • Refrigerator Rental
  • Rollaway Beds
  • Room Service
  • Sheraton Sweet Sleeper Bed
  • Sheraton Sweet Sleeper Crib
  • Speaker Telephone
  • Waterfront Views
  • Sleeps up to 3
  • Roll In Showers
  • Bathtubs with grab bars
  • Visual Fire Alarm
  • Portable Communications Kits containing Visual Alarms and Notification Devices
  • Mobility-accessible doors with at least 32 inches of clear door width
  • Portable Tub Seats
  • TTY (Text Telephone Device)
  • Televisions with Closed Captioning for the hearing impaired 
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Club King - Sheraton San Diego Hotel and Marina - 2

Club King

With your club level upgrade, you’ll enjoy a deluxe guestroom with breathtaking views of San Diego Bay or city skyline.
 
Premium Club Amenities
  • One Luxury King Bed
  • Top Floors Guaranteed
  • Elaborate Complimentary Continental Breakfast. Served: 6:30 – 9:30 am Mon-Fri and 6:30 – 10:30 am on Sat-Sun.
  • Evening Hors D`oeuvres in the exclusive Club Lounge. Served: 5 – 8 pm
  • Terry Bathrobe
  • Bathroom Magnifying Mirror
  • Complimentary Health Club Access
  • Special Access to the Club Lounge
  • High Speed Internet Access in Club Rooms
  • Complimentary Local and Domestic Long Distance Calls
  • FREE Bottled Water
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Club Double - Sheraton San Diego Hotel and Marina - 3

Club Double

With your club level upgrade, you’ll enjoy a deluxe guestroom with breathtaking views of San Diego Bay or city skyline.
 
Premium Club Amenities
  • Two Luxury Double Beds
  • Top Floors Guaranteed
  • Elaborate Complimentary Continental Breakfast. Served: 6:30 – 9:30 am Mon-Fri and 6:30 – 10:30 am on Sat-Sun.
  • Evening Hors D`oeuvres in the exclusive Club Lounge. Served: 5 – 8 pm
  • Terry Bathrobe
  • Bathroom Magnifying Mirror
  • Complimentary Health Club Access
  • Special Access to the Club Lounge
  • High Speed Internet Access in Club Rooms
  • Complimentary Local and Domestic Long Distance Calls
  • FREE Bottled Water
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Deluxe Double - Sheraton San Diego Hotel and Marina - 4

Deluxe Double

Room Amenities
  • One [1] Double Bed
  • Coffee Maker
  • High Speed Internet Access [fee]
  • Housekeeping Services / Room Service
  • In-Room Movies / Nintendo Games
  • Oversized Writing Desk / Ergonomic Desk Chair
  • Private Balcony or Patio
  • Refrigerator / Rollaway Beds [Fee]
  • Sheraton Sweet Sleeper Bed / Crib
  • Speaker Telephone
  • Waterfront Views
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Deluxe King - Sheraton San Diego Hotel and Marina - 5

Deluxe King

Room Amenities
  • One [1] King Bed
  • Coffee Maker
  • Ergonomic Desk Chair
  • High Speed Internet Access [Fee]
  • Housekeeping Services / Room Service
  • In-Room Movies / Nintendo Games
  • Oversized Writing Desk / Ergonomic Desk Chair
  • Private Balcony or Patio
  • Refrigerator / Rollaway Beds [Fee]
  • Sheraton Sweet Sleeper Bed / Crib
  • Speaker Telephone
  • Waterfront Views
  • Sleeps up to 3
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Lanai 2 Double Beds - Sheraton San Diego Hotel and Marina - 6

Lanai 2 Double Beds

Room Amenities
  • Two [2] Double Beds
  • Coffee Maker
  • High Speed Internet Access [fee]
  • Housekeeping Services / Room Service
  • In-Room Movies / Nintendo Games
  • Oversized Writing Desk / Ergonomic Desk Chair
  • Private Balcony or Patio
  • Refrigerator / Rollaway Beds [Fee]
  • Sheraton Sweet Sleeper Bed / Crib
  • Speaker Telephone
  • Exterior Corridors
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Pacific King - Sheraton San Diego Hotel and Marina - 7

Pacific King

Room Amenities
  • One [1] King Bed
  • Coffee Maker
  • Ergonomic Desk Chair
  • High Speed Internet Access
  • Oversized Writing Desk / Ergonomic Desk Chair
  • Private Balcony or Patio
  • Sheraton Sweet Sleeper Bed
  • Speaker Telephone
  • Waterfront Views
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Traditional Bay Double  - Sheraton San Diego Hotel and Marina - 8

Traditional Bay Double

Room Amenities
  • Two Double Beds
  • Coffee Maker
  • Ergonomic Desk Chair
  • High Speed Internet Access [fee]
  • Housekeeping Services
  • In-Room Movies / Nintendo Games
  • Oversized Writing Desk
  • Private Balcony or Patio
  • Refrigerator Rental
  • Rollaway Beds
  • Room Service
  • Sheraton Sweet Sleeper Bed
  • Sheraton Sweet Sleeper Crib
  • Speaker Telephone
  • Waterfront Views
  • Sleeps up to 4
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Traditional Marina Double - Sheraton San Diego Hotel and Marina - 9

Traditional Marina Double

Room Amenities
  • Two Double Beds
  • Coffee Maker
  • Ergonomic Desk Chair
  • High Speed Internet Access [fee]
  • Housekeeping Services
  • In-Room Movies / Nintendo Games
  • Oversized Writing Desk
  • Private Balcony or Patio
  • Refrigerator Rental
  • Rollaway Beds
  • Room Service
  • Sheraton Sweet Sleeper Bed
  • Sheraton Sweet Sleeper Crib
  • Speaker Telephone
  • Waterfront Views
  • Sleeps up to 4
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Traditional Marina King - Sheraton San Diego Hotel and Marina - 10

Traditional Marina King

Room Amenities
  • One [1] King Bed
  • Coffee Maker
  • Ergonomic Desk Chair
  • High Speed Internet Access [fee]
  • Housekeeping Services
  • In-Room Movies / Nintendo Games
  • Oversized Writing Desk
  • Private Balcony or Patio
  • Refrigerator Rental
  • Rollaway Beds
  • Room Service
  • Sheraton Sweet Sleeper Bed
  • Sheraton Sweet Sleeper Crib
  • Speaker Telephone
  • Waterfront Views
  • Sleeps up to 3
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Traditional Bay King - Sheraton San Diego Hotel and Marina - 11

Traditional Bay King

Room Amenities
  • One [1] King Bed
  • Coffee Maker
  • Ergonomic Desk Chair
  • High Speed Internet Access [fee]
  • Housekeeping Services
  • In-Room Movies / Nintendo Games
  • Oversized Writing Desk
  • Private Balcony or Patio
  • Refrigerator Rental
  • Rollaway Beds
  • Room Service
  • Sheraton Sweet Sleeper Bed
  • Sheraton Sweet Sleeper Crib
  • Speaker Telephone
  • Waterfront Views
  • Sleeps up to 3
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Sheraton San Diego Hotel and Marina
1380 Harbor Island Drive, San Diego, CA US 92101

Location

Sheraton San Diego Hotel and Marina is close to the most popular things to do in San Diego, including the San Diego Zoo, Gaslamp Quarter and Sea World Park. Shops and restaurants abound at nearby Horton Plaza.

Why Stay Here

  • 4-STAR Resort
  • 2 Large Adult Swimming Pools
  • 1 Children`s Pool
  • Complimentary Airport Shuttle
  • Basketball Courts / Jogging Track
  • Bicycle and Boat Rental / Sailing
  • Express Check-In/Check-Out
  • Laundry/Valet Service/Dry Cleaning
  • Lighted Outdoor Tennis Courts
  • Volleyball Court
  • Water Activities
  • Parking is also available with rates of $22 for self parking and $30 for overnight valet parking

Resort Details

Four-Star and Four-Diamond hotel, offers tropical luxury in one of the nation`s most beautiful cities - located only one mile to the Airport and downtown.

Accommodation Details

The Sheraton San Diego accommodations are relaxing and comfortable, and most have incredible views of either the Bay or Marina. Split between the Bay Tower and Marino Tower, these guest rooms and suites are sure to exceed your expectations. All feature the Sheraton Sweet SleeperSM Bed. In addition, the Executive Club Level rooms offer complimentary continental breakfast and hors d\\\\\\\'oeuvres. Other room ammenities include coffee maker, ergonomic desk chair and oversized writing desk, in-room movies and Nintendo games, private balcony or patio, refrigerator rental, rollaway beds and Room Service.

Restaurants, Lounges & Bars

With plenty of dining to chose from, enjoy a different delectable experience every night of your stay!
 

  • Shoreline Restaurant - Enjoy poolside snack, drinks and grilled favorites. Seasonally open for lunch and dinner seven days, open until 9 pm on weekends.
  • Tapatini - Tapas and Wine Bar - Where martinis are redefined and Spain`s legendary Tapas are prepared using inspired ingredients of Baja, South, and Latin American origin. Gather to experience the casual ambiance, food, wine, Mojitos, and unique spirits on the patio overlooking Harbor Island Marina. A selection of Fumar cigars are available (outside only).
  • Quinn`s - Catch up on the latest sports news or with friends, Quinn`s is the place to go. This friendly sports bar has views of the WaterWorks pool and Marina features entertainment, billiards, signature favorites, and local micro brews.
  • Harbor`s Edge - Harbor`s Edge, the main dining room, open for breakfast, lunch and dinner caters to your palate with contemporary American cuisine. Prime steaks, poultry, seafood, and creative dishes are prepared to perfection. With a private dining room and spectacular Marina views, it also features specialty salads and sandwiches at lunch.
  • Bay Tower Lounge - Located in the Bay Tower, this quaint lounge offers a light breakfast alternative in the morning. In the afternoon, it`s great for comfort food and a cocktail to connect with friends and business associates in a convenient and inviting setting.

IMPORTANT INFORMATION

This property is pet friendly. Dogs up to 50 pounds are allowed. Dogs cannot be left alone in the guest room. Dog bed and feeding bowl are provided. 

AMENITIES:
  • Banquet Facility
  • Beauty Shop/Salon (+)
  • Business Center (+)
  • Fitness Facility
  • Free Airport Shuttle
  • Kids Stay Free (Based on Age)
  • Non-Smoking Property
  • Outdoor Pool
  • Pet-Friendly
  • Restaurant
  • Room Service
  • Spa Services (+)
  • Valet Parking (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3516 reviews
from Denver, Colorado
Submitted on 22-05-2016
I was here for a quick business trip. Room had a great view of the parking lot. Nice hotel for sure. But I was astonished when I received my bill. I paid a whopping $18 dollars for being close to the harbors edge! You'll almost have to pay a tax for the tax. I would assume if you move inland just a little you will find a better deal. Also my breakfast experience was very poor. Ordered two eggs and a some bacon, almost 30 minutes later it took to get the food. No they were not busy, we were one... Read more
from
Submitted on 23-05-2016
Stayed at this hotel for a short business trip. This hotel is right on the Marina, San Diego Bay... it is in walking distance to so many great resturants. I love this city and I'm always happy when I can come for a visit even if it's for a short visit.
from Naples, Florida
Submitted on 23-05-2016
Spent the night at The Sheraton which was great the room was nice and clean with a nice view of the water. It's really close to the airport which is very handy. We had dinner at one of their restaurants which was pretty good. We had our little dog with us so it's good to know that they are pet friendly. There is also a shuttle to the airport from the hotel.
from Bhavnagar, India
Submitted on 24-05-2016
Flips: -Great view of the San Diego Bay -Wonderfully maintained gym, tennis court, bicycles, pool and jacuzzi -Good variety in breakfast -Polite and helping staff Flops: - Separate resort charge for use of amenities - Wifi not free - Parking fee for valet
from
Submitted on 24-05-2016
After countless hours of travel we arrived about 10p (midnight my body time) Tye complimentary shuttle took us right over from the airport in just a few minutes. only to have the greeters neglect to offer help with out luggage and their credit card machines declined every card I had. Embarrassing as if never leave home without all those financial ducks in a row!! My wife's card which was used for food just a few hours earlier was declined as well. Concerned I called the 3 card companies and all... Read more
from Ellicott City, United States
Submitted on 01-06-2016
This hotel has up to 50% of hidden charges. Parking $30, internet $10, "resort" $20, On the top they do not tell you about these charges and you find them on your credit card later. The charges are never disclosed and you need to call several times to their accounting, who "can not" get back to front desk or to you
from Chicago, Illinois
Submitted on 04-06-2016
This hotel had high quality rooms that you may have come to expect from them. I had no issues with that or other facilities, except the food. I was not told that they had a limited restaurant ability. All three restaurants are serving basically the same thing, a couple of burgers and salads. What a joke, there is just about healthy. I was told by restaurant staff that the kitchen is being remodeled and that it is taking longer than planned. I wish I knew that before I booked the property. I sug... Read more
from Aurora, Colorado
Submitted on 04-06-2016
Booked through conference registration in January. Answered questions asked about AAA and Starwood points. Ended up with more expensive room and no recourse. Without understanding layout was booked at bay side while conference was at marina, hip injuries prevent me from walking far so we were moved after unpacking to marina side. Restaurant food menu the same and very limited. Wait staff slow and unresponsive requests. All other restaurants at a distance. Front desk unwilling to provide AST r... Read more
from San Mateo, California
Submitted on 04-06-2016
I stayed at the Sheraton San Diego Hotel & Marina for one night on a last-minute business trip ‚?? and paid for it with a room rate of nearly $400 for a Saturday night stay in late May. Upon arrival, the valet area was chaotic as there was a major event going on in their ballroom and meeting space that afternoon. However, check-in was quite efficient in their SPG Elite lane, and service was more than friendly. I‚??d actually booked a room in their Bay Tower ‚?? about a ten minute walk away fr... Read more
from Cincinnati, Ohio
Submitted on 05-06-2016
This hotel isn't bad once you get passed the fact that you will be nickel and dimed for everything! $29 a day for self parking! An extra $19 per day, so called "Resort fee" which really only includes Wi-Fi. Ridiculously expensive restaurants and gift shops. A dang Super 8 will give you a continental breakfast. Sheraton would rather charge charge their valued guests $4 for a glass of orange juice or cup of coffee. Oh, and don't even think about touching the mini bar in your room. $4.50 for a Snic... Read more
from Phoenix, Arizona
Submitted on 16-06-2016
My husband and I initially were coming to this hotel from out of town to celebrate my Mother's 80th birthday, as a surprise. 4 days prior to our planned arrival, we received news that my Mother was in ICU and was not expected to make it. We had to scramble at 1 AM to try to rearrange airfare and hotel for a few days earlier than originally planned. Sheraton San Diego Hotel & Marina will ALWAYS have our business. They were able to change our stay (even though we had booked through Booking.com... Read more
from Singapore, Singapore
Submitted on 18-06-2016
I stayed in this hotel for a conference recently and my experience has been terrible. I booked the hotel through Priceline and paid for the room in full. When I checked in, they told me that the room is already paid for (through Priceline) but that the hotel needed my credit card information for incidentals. I swiped my card thinking that there will be all there is to it. That night, I realized through my credit card notification that the hotel has re-charged me for the room. I called the hotel ... Read more
from Seattle, Washington
Submitted on 21-06-2016
I stayed at the property for a weekend. The hotel has great, friendly, and professional staffs. For example, Patti at front desk, she was super professional, responded to my inquiries promptly and properly. David and Jaymee at the concierge were both super helpful and informative. However, the club lounge was a little bit less maintained during my stay (it was a busy weekend though) and the food options were a little bit below average (still good food though).
from
Submitted on 21-06-2016
Nice hotel conveniently located 2 min from San Diego airport. Hotel shuttle to airport runs every 15 min. Concierge service very helpful. Recommend this hotel ~ will definitely stay here again. Spacious rooms, nice swimming pool & beautiful view of harbor.
from
Submitted on 22-06-2016
First I called and was told the shuttle ran every 15 minutes. After 20 minutes I called and ask if the shuttle had left. I was told again it loops every 15 minutes. After 30 minutes of waiting at the airport I took a cab to the hotel. Waited in line at 8pm to check in with 6 other people while one agent was helping a guest and two other we whispering and laughing like two teen age girls. Then they looked at the line and one said to the other come with me and they left into the back. The hotel c... Read more
from Albany, New York
Submitted on 28-06-2016
We came here for my sons Marines graduation, got this expensive hotel to have comfort, and a relaxing nights, first night was okay, second night was terrible there was a drunk guy arguing with a hotel worker right outside our door, around 12:00 midnight, couldn't go back to sleep, with a horrible headache, I will never come back to this hotel.
from Rancho Cucamonga, California
Submitted on 28-06-2016
Loved the property, location and design of the rooms. Staff was friendly and helpful. Ate at the pub, food and service were great. Will definitely stay here again. Also ate at the "fancy" restaurant on the property, food and service were good but not great. The wait staff was friendly but some service details were missing and there was no hostess at the entrance so many people walked away after waiting a few minutes. Also, never saw a manager, which I believe is the root of the problems. Also, I... Read more
from Molde
Submitted on 29-06-2016
Our stay at this hotel was unfortunately ruined by a very rude hotel employee at check-in (at night approximately at 0100 pm). I've never experienced anything like this anywhere! Luckily, the staff at check-out, the day after, was very professional. Breakfast was ok and the room we got was nice and clean.
from Eau Claire, Wisconsin
Submitted on 30-06-2016
We had a group of us attend a conference at The Sheraton San Diego Hotel & Marina. The show as AT the hotel, so it made sense to stay there. However, when we went to cancel one of the rooms, no cancellation confirmation was sent and the terms and conditions were not presented. (Of course there was a memo in small print on the original email, so my mistake for not seeing that) -- however wouldn't you figure that the hotel would bring this up while you were cancelling the room? When I had the surp... Read more
from Oberlin, Ohio
Submitted on 30-06-2016
Such a good deal in San Diego area, I think I will be returning for my next trip here. 1. As SPG 75 Platinum, I got upgraded to Pacific Suite (Not too big, but the balcony is amazing, it offers the breathtaking view!). They do recogize elite membership. Special check-in line for platinum, club lounge access, late check-out is guarantteed. I would say go for it if you are a SPG loyal member. 2. Club lounge is nice, better than most Sheraton I have stayed in the US 3. Three pools at the hotels. Th... Read more
from Seattle, Washington
Submitted on 03-07-2016
ROOM: Stayed on 10th floor, with beautiful views of the marina from the room. Room was clean. Could hear the planes around 7 am, but maybe it is quieter if you get a room further away from the airport. PADDLE-BOARDING: They gave us resort vouchers (they came with the $20 daily mandatory resort fee), which we used to paddleboard twice (you can also use it for other resort activities, such as kayaking, bicycling). POOLS: spacious pools, but they get filled with tons of jumping and playing kids ... Read more
from chicago
Submitted on 04-07-2016
We reserved a deluxe bay view room, which I verbally confirmed with the desk clerk upon checking in a little after midnight. He said you have a bay view and that we were good to go! We were dealing with a 3 hour flight delay and just thankful to be in San Diego! The room was fine until the next morning when we pulled the curtains aside to see the airport and no bay view. What bothers me is that this seems to be a trend for this hotel on the Starwood Prefered Guest (SPG) site every third comment ... Read more
from northern nj
Submitted on 04-07-2016
I stayed in the Marina Tower for a week with beautiful patio and view of the bay. Modern decor, soft bed, lush pillows...I enjoyed every minute of my stay and so will you. It's a little off the beaten path, so to speak, so except to take Uber everywhere, if you don't like long walks to get to Downtown San Diego to shop and eat.
from
Submitted on 05-07-2016
We arrived in San Diego Sheraton for the busy 4th of July weekend yet the front desk were calm and polite in greeting each and every guest checking in. Well done! We had booked last minute (low floor as described by the online booking confirmation) but were given a room on the 8th floor which was great. Free wifi if you are a rewards member (up to 3 devices). Room had clean and relatively new-looking carpets. Nice decor and balcony overlooking marina was a good size. The bathroom is very small. ... Read more
from Ottawa, Canada
Submitted on 07-07-2016
This is exactly what you would expect from a Sheraton - no more, no less. The biggest problem with this hotel is its location. You can't walk to anything, except the airport! There are far better options for the same price. The $35 parking and $19 resort fee cancel out any savings you thought you had. If you have to stay here for a conference, make sure you're in the right "tower". You could actually be staying in a completely different building that's a ten minute walk away.
from Gilroy, California
Submitted on 08-07-2016
While I don't like to pay extra for parking or getting ripped off with minibar overpriced water, the service and accommodations were as good as it gets. We were given a refrigerator when I let them know I was not happy about the minibar only being able to be used for selling food. Staff Arturo and Josephine were friendly and very helpful. They made sure my room was always in great condition and kept my in-room coffee and creamers filled.The best part was having the ocean facing rooms for the 4th... Read more
from Orange County
Submitted on 08-07-2016
The good...nice location, friendly staff, helpful business center The bad, limited food offerings due to restaurants remodel, noisy semi working air unit in room, smoking that came in to patio rooms from other rooms, outdated rooms and invisible security.
from Ipswich, United Kingdom
Submitted on 09-07-2016
This was our second time staying at this hotel. We stayed for 3 nights at the end of June. We stayed in the bay tower with views of the harbour. The room was great and we would spend many a minute sitting on the balcony watching the helicopters and planes across the harbour at the naval base. A Walk to San Diego gas lamp quarter takes about 40 minutes. The resort fee includes access to paddle boarding, kayaking or yoga which we took advantage of but would have felt short changed if we were not w... Read more
from Raleigh, North Carolina
Submitted on 09-07-2016
I don't think I have ever been in a hotel, that every staff member I spoke to was so friendly and accommodating. We had a bump in our reservations, but they quickly solved the issue better then we could have hoped for. I highly recommend taking advantage of the free non motorized water sports that are included in the daily resort fee. Every where we went each staff member made us feel at home. We can't wait to go back. The restaurant that serves the pool was awesome, Kerri, Aubrey and Autumn wer... Read more
from
Submitted on 10-07-2016
Stayed in the tower building with a view of the bay. The room is spacious and lovely while the views are breath taking. There was a shuttle from the airport which made getting here a breeze. Check in was easy and the staff is friendly as well as helpful. The grounds and amenities are fantastic. A must stay while in San Diego!
from Chino Hills, California
Submitted on 13-07-2016
So, I stayed here again after my last really bad experience. The reason I did so was because hotel management reached out to me after that previous stay and asked that if I was in the area to give them another chance. So, my family and I were looking for a few days away to just celebrate the start of summer. I contacted management, told them I would be coming, and they said they would make sure to give me the true Sheraton experience. Upon checkin I was told my room wasn't ready, even though i... Read more
from trenton,nj
Submitted on 14-07-2016
After a stay a t Rancho LePuerta in Mexico we decided to spend along July 4 th weekend sat this great hotel,perfect room overlooking the bay was unbelievable,clean,tasteful and the staff was professionally trained. Stayed on the concierge level which turn out to be a great deal and the food was outstanding,free airport shuttle and the topper a marvelous fireworks show from our room. Kudos to management for a great hotel see you next year!
from Riverdale, Illinois
Submitted on 15-07-2016
I stayed at this hotel from 7/11/16-7/14/16 and the hotel and my stay was great. The view was great as well. My only complaint was that upon check-in, I was told by the front desk that they will hold 160% deposit against my card along with the rate of the room. Considering that I booked directly with the hotel, I should have been informed of this deposit that was needed at check-in. This hidden rate seems to be classic trickery that 3rd party vendors fail to tell you not the hotel where you ... Read more
from Camp Verde, Arizona
Submitted on 16-07-2016
We stayed 3 nights. Upon check-in we were kindly moved to a pool view instead of parking lot. Upper floors have amazing views on both sides. Very nice hotel with a spacious feel, right on the water with lots to see. I especially enjoyed the Cancer Survivor's Park right next door. We took the port shuttle downtown to avoid parking fees there as the hotel does charge an additional $30 a night to park your car. It is apparent Sheraton would like you to spend your time and money on property. Free wi... Read more
from Los Angeles, California
Submitted on 16-07-2016
Stayed here with the family for weekend wedding in the older Marina Tower. Room was rather large for a hotel room and clean (very important), though dated in decor. Staff was friendly and addressed our needs promptly when needed. Our balcony overlooked the harbor which was nice. Close by, in the marina area, you'll find access to water sport rentals and fly boarding. The location is close to downtown and the airport as well. The only gripe is parking fees are high and we were charged twice for ... Read more
from Washington DC, District of Columbia
Submitted on 16-07-2016
The resort was absolutely beautiful. It featured multiple swimming pool and outdoor venues. Great restaurants. I really enjoyed their state of the art gym and morning "Yoga by the Bay" The hotel location was conveniently located across from the airport and a 10 minute drive from downtown.
from Washington
Submitted on 22-07-2016
I stayed at the Sheraton San Diego Marina Hotel while attending a 3 day conference being help on site. Our group of 10 arrived mid-evening and the line to check in was so long that they were handing out waters to people while we waited. My roommate and I were there to work so didn't really care about where our room was, but the check-in clerk worked hard to convince us to take a ground floor room. We didn't care so said yes, and he promised a marina view. Our room was in the very corner by an e... Read more
from California
Submitted on 23-07-2016
We love this hotel. We booked the club level and enjoyed it so very much. It is a must when traveling with kids. They offer a nightly appetizers from like 5-8 and it consists of caesar salad, a wonderful cheese platter with lovely cheeses like brie, goat cheese, aged gouda, sharp cheddar to name a few. Hummous and pita bread, arugula salad, sour dough bread, a soup, and then free sodas, free starbucks coffee variety from their starbucks fresh brewed machine such as latte, cappuccino, espresso,... Read more
from Sacramento
Submitted on 23-07-2016
This was a pleasant place to stay in SD. They have a shuttle that will pick you up and drop you off at the airport. They have a shuttle for a small fee (under $5 and I think it's a day pass) to take you downtown. They have a restaurant with good food, a pub, and a coffee quick service shop in the lobby. The pool was nice. The views were nice and the patio to relax on was a treat. The staff was friendly (extra friendly considering I dropped my coffee drink at the quick service place and they ... Read more
from Bay Area, California
Submitted on 25-07-2016
We stayed at the Sheraton for 4 days, 3 nights in a "double bed room", which I had formally assumed would be two Queens, but in fact it was 2 Doubles. That's a pretty significant issue if you're traveling (as we did) as a couple with two teen kids. Double beds just aren't made for sharing in my opinion, so it made things pretty tight and not very comfortable. The beds themselves were comfy though, and the amenities on site were good. I used their water sports one afternoon to try out Stand U... Read more
from Albuquerque, New Mexico
Submitted on 25-07-2016
Stayed at the Sheraton for SDCC in 2015 at the Marina Tower ($230) and in 2016 at the Bay Tower ($239). Both rooms were on upper floors and had views of the marina; the Bay Tower view was very nice and the Marina Tower view was spectacular overlooking the pool, which is way more impressive in the Marina Tower. The Bay Tower room was considerable larger, although both had double beds, and quieter; same amount of plane noise, which was minimal, but less road noise. Overall, the Bay Tower felt olde... Read more
from South Orange, New Jersey
Submitted on 26-07-2016
Great experience staying there but was surprised to find that they charged me for valet parking, after I checked out and was emailed my final bill. Funny thing is that I didn't even have or park a car there. I only found out while reviewing my credit card a few weeks later. I called the hotel to try to get it resolved but was bounced around, left a message and haven't heard back.
from Michigan
Submitted on 26-07-2016
The staff is friendly. They have bikes to rent. Mountain bikes and beach cruisers. The rooms are done up in a nautical way. One side of the hotel faces the marina (go boat window shopping!) the other side faces the Naval Academy. Close by you can rent kayaks, SUPs, sailboats, and bigger boats.
from Salida, Colorado
Submitted on 28-07-2016
Amazing views, superb location, 20 minute walk to frontier and southwest counters. Has shuttle for airport and popular bayside locations including ferry to Coronado...great people operating these shuttles. Take advantage of kayaks, bikes, really fun. Pool is nice, Starbucks inside. Prices for food are too high....18 dollars for standard 2 egg breakfast, and a lot of waiting may be encountered.....employees were outstanding.....it is the challenge of managing a 1000 rooms, however travelers want ... Read more
from Pittsburgh, Pennsylvania
Submitted on 28-07-2016
Stayed here for 3 nights for a conference. Very nice décor. Bed was comfortable. Nice location. Surprisingly humid during the stay though and the A/C seemed to struggle a bit. Excellent exercise facilities and great access to the marina area. Perfect 2 mile loop along the water for runners. About 2 seconds from the airport and just about every room has a great view of the water.
from los angeles
Submitted on 29-07-2016
...be sure to ask for a room opposite the function tent as far as possible. Why? Huge delivery trucks loudly run idle from 7-10am. Fumes were bad and had to slightly raise my voice when talking to wife. Ruined balcony morning coffee. Hotel did offer to change room, but said "they are not our trucks." Umm, but they deliver to your hotel, I replied. Suggested they block out delivery time from 7-9am. This fell on deaf ears. Also, order off the menu, avoid the morning buffet. Buffet selection nowher... Read more
from Carbondale, Illinois
Submitted on 03-08-2016
The hotel is very close to the airport. It has a shuttle that makes easy to get there. The room is very comfortable, very good restaurants in the hotel and in the area. People are very polite and helpful. You can easy spend your time and relax without getting out of the hotel.
from
Submitted on 04-08-2016
I stayed here, as I was only in San Diego 1 night after flying in from San Fran, before returning to the UK, so the proximity to the airport was perfect. The complimentary shuttle to and from the hotel is very efficient, and the driver very pleasant. The hotel itself is fantastic. Beautiful rooms, with amazing views from the balcony overlooking either the bay, or the marina. I arrived just in time to see the sunset over the marina. For an airport hotel, I was surprised at how little noise ther... Read more
from Berkeley, CA
Submitted on 05-08-2016
We got a deal through Priceline and according to other review. Priceline bookings automatically gets the Bay Tower. The Bay Tower itself has less rooms than the Marina Tower. The Marina Tower has the 3 pools. Bay Tower has 1 outdoor pool. We didn't get to use it, but it looked nice. According to Google Maps, the walk from Bay Tower to Marina Tower is a 10min walk. Marina Tower is where they have yoga and most of the amenities. If you get the Bay Tower, you have to check-in through Bay Tower,... Read more
from Vancouver
Submitted on 05-08-2016
We stayed at this hotel for 5 nights as we were attending a conference onsite. While we had booked our room in the Marina tower and I had called the night before arriving to reconfirm my booking and arrival time, we were told at 11:00 pm that our room was not ready. Check in is at 3:00 pm so I have a hard time understanding why we had to wait for housekeeping to clean our room. The alternative we were given was to stay in a disabled room and try to change rooms the next morning. We were tired so... Read more
from Tacoma, Washington
Submitted on 06-08-2016
I stayed here for a professional conference that was hosted in the ballrooms. The room rate was acceprable for a professional conference, although more than I would paid for personal travel. This hotel provides a $5 coupon if you choose not to have your room cleaned. We opted in, but this ended up being a problem because my husband went to the beach while I was at the conference and our bed was then filled with sand and our sheets needed to be changed. We had to place 3 separate requests for a m... Read more
from Fresno, California
Submitted on 06-08-2016
We stayed for three nights, asking for Club room with view/ high floor and near elevator. All requests were honored. To our surprise, the Club Lounge (offered with rooms on Club level) has a wonderful breakfast buffet and evening hors d'oeuerves as part of the resort fee. The bonus is the view in the Lounge is beautiful. You can see the bay and the marina. We watched sunset every day!! Drinks are pricey though (wine $12 a glass/beer $6-7). Had dinner in their signature restaurant one evenin... Read more
from
Submitted on 08-08-2016
We love to stay here every time we go to San Diego. I have not had any issues with the staff so far. Everyone has been pleasant. Only once were we placed in a "parking lot" view when we specifically asked for and paid for a marina view but the issue was rectified the next morning. I love the rooms and really enjoy the Harbor View and Marina views. The rooms are always neat and well stocked. This is our 4th time staying here!
from San Diego, CA
Submitted on 09-08-2016
I stayed at The Sheraton San Diego Hotel & Marina in August of 2016 for a wedding being held on site. We stayed in the Bay Tower and it was truly an exceptional visit. From the time we checked in (early, which the staff was incredibly accommodating of), the staff at the front desk was kind, courteous, and incredibly helpful. I am having trouble remembering the name of the gal who checked us in (blonde hair, I think her name started with a K...), but she helped us ensure that our stay was perfect... Read more
from Rio de Janeiro, RJ
Submitted on 09-08-2016
That's great hotel to stay. rooms are very spacious and clean, the service is very nice, and the food its perfect !!! we loved our room upgrade, great pool area, staff very friendly. I recommend this hotel, while staying in SAN DIEGO, the price is very nice even summer time.
from North Carolina
Submitted on 10-08-2016
Great location on the marina. Service is amazing and many amenities including multiple pools, game room, water sports, gym and more. Comfortable lobby and snack bar. Rooms were clean and offered gorgeous marina views. Resort fee to cover amenities and parking costs.
from Nashville, Tennessee
Submitted on 11-08-2016
Hotel staff were friendly but I was charged a $5.00 handling fee when my daughter sent me a package. I had to take my luggage to my room which was all the way in the Lanai Building. Don't eat the food at the hotel except for the breakfast buffet - that was good. Food at the pub was terrible and overpriced. They charged $22.00 for the penthouse club breakfast and evening meal. The breakfast is always the same - cold hard boiled eggs and pastries and dinner was hummus, soup, crackers, cheese ... Read more
from Northampton, United Kingdom
Submitted on 13-08-2016
There are two blocks to this hotel. The Bay Tower is some distance from the main tower and lacks the facilities of the other tower, it is obviously a little older. However, although the rooms are in need of a little attention the views over either the harbour or marina are stunning. The hotel is a little out from the centre (3 miles) but there are dining options about. The hotel 'pub' Quinn's had good salads and burgers.
from CA
Submitted on 14-08-2016
Very disappointed! I'm here now, and we are so disappointed. I sent my daughter and her husband here for her birthday last year and they said they really enjoyed it, but they must have stayed in the bay tower and were upgraded to a suite. They said the staff was remarkable which made the stay all the better. We have not encountered many staff so I cannot comment, but being a gold member, I requested an upgrade to a suite at marina tower or a bay tower room whichever is nicer. We came down to go... Read more
from Rainbow City, AL
Submitted on 14-08-2016
Would return for fun. A great hotel to watch the naval ship traffic in and out of San Diego harbor. Beautiful nautical theme throughout. The property is situated by the marina with lovely sunset views. Right at the airport the hotel has a free shuttle and many onsite restaurants. Downside is it a bit of a walk to other eating spots, but not terrible. Rooms are comfortable and the bed sleeps wonderfully.
from Moose Jaw, Canada
Submitted on 16-08-2016
Lovely hotel swimming pool located on the 10th floor very classy hotel and very clean courteous staff enjoyed California emmensly !!!! went out for supper and enjoyed the beautiful california scenery with the lovely psalm trees and lovely breeze.
from Riverdale, Georgia
Submitted on 16-08-2016
Beautiful hotel. Great view and restaurants. Lobby was constantly busy. Line for coffee in the morning was 30 minute wait outside of the door each morning. Limited staff inside of that one. My toilet wouldn't flush and it took 2 days for someone to fix it despite several request. Concierge staff was excellent! Loved the band on Saturday!
from Daly City, California
Submitted on 16-08-2016
Had a beautiful view of the harbor from our balcony. Relaxed and took me n the scenery and ocean air. Quite refreshing. The room was spacious with nice decor. There was a boat and yacht show going on during our stay. Very convenient walking to and from the show.
from Gainesville, Florida
Submitted on 17-08-2016
We stayed here for one night because it is so close to the airport. Our dinner was delicious (sea scallops/striped bass) and the sunset was mesmerizing. Fog banks rolled in and the distant sailboats became enshrouded in mist. It was ethereal looking. The room was nicely appointed in nautical red, white and blue; beds were very comfortable for a great sleep and we enjoyed the balcony overlooking the marina. The courtesy shuttle driver started his trips at 4:30 rather than 4:45 am because ther... Read more
from Chicago
Submitted on 04-09-2016
Just tried to check in to this hotel at 4:30 PM. Check-in is at 3 PM. The room is not ready and they cannot give an estimate of when it will be ready - how can that be when we have a reservation? The front desk employee , Susan, was very rude and actually told me that I was being unreasonable. Unreasonable for wanting my room at the check-in time? I will not staying here again. Still waiting for my room. Let's hope this stay gets better once we get it.
from Virginia
Submitted on 04-09-2016
The Sheraton San Diego Hotel and Marina is a great place to stay for business and pleasure. We were there for both and thoroughly enjoyed our stay. Our guest room was in the marina tower, facing the beautiful city skyline over the bay. The rooms facing the marina are nice too, and probably quieter since the bay side also faces the airport. We rarely heard airplanes after midnight though. The room was very clean and comfortable, however the walls are paper thin. We clearly heard conversations in ... Read more
from Escondido, California
Submitted on 04-09-2016
We stayed here for a mini vacation and really enjoyed it. The room was spacious and had a little balcony with 2 chairs and a table. Great to enjoy the ocean breeze. The hotel has several heated pools which were enjoyable. They even played a kids movie on the Saturday night we were there by the pool. It's located on the marina and there are several walking and biking paths to enjoy the nearby scenery. The hotel is very large. We stayed in the Lanai building which was a little far from the main p... Read more
from Phoenix, Arizona
Submitted on 05-09-2016
We booked this hotel on SW airlines for a short weekend trip to cool off from Hot Phoenix over this labor day weekend. The hotel has a convenient shuttle that runs every 20 minutes. We avoided the 32 dollar a night parking fee by not renting a car. Uber works great and parking is not fun all over the city. If you do drive, there is a public parking lot directly across the street that charges 10 dollars a day if you don't mind walking the short distance. The rooms are nice with private Balconie... Read more
from New York City, New York
Submitted on 07-09-2016
It's a beautiful hotel conveniently located near the airport. We enjoyed the resort-like setting and the beautiful view from our room. However, I'm giving only an average rating because of the $30/day self-parking we still had to park very far away as well as the resort fee I wasn't supposed to be charged for. I booked online through their own website when I found a deal that said "No Resort Fee" but was charged anyway. I spoke to the front desk staff as well as the management over email corre... Read more
from Portland, Maine
Submitted on 13-09-2016
I was here for just one night and on business so I didn't have a chance to truly enjoy my stay. My room had a great view of the marina. I had two small issues my room keys deactivated on two different occasions and there was not enough help at the front desk. I chose to pick up my rental car after my stay so as not to incurr the parking charges. As for the resort fee it seems like that is the new normal at most hotels.
from Kansas City, Missouri
Submitted on 13-09-2016
Every time I go to San Diego I stay at this hotel. Minutes from downtown, old town, Mission, Coronado, Balboa Park and Sea World. Best view of the bay. I went to book it for a trip in September and found nothing available. I was very sad.
from Palm Springs, California
Submitted on 14-09-2016
We stayed here during a break we had for a couple of nights and enjoyed every minute of our experience from the views to the food to the staff. If you need a quick getaway or a long stay this is the place to be.
from aisaac
Submitted on 14-09-2016
In town for a sales conference being held at the hotel, where we are also staying. Flights landed in the morning which brought us to the hotel around noonish. As expected, the rooms weren't ready, and i watched as all my colleagues got their promised texts that their rooms were available. I was left behind, until i received my text around 3:30. I found my way to my room in the "Lanai" building. How unpleasant that experience was. I walked into my room to find trash on one of the beds, and on th... Read more
from dors
Submitted on 19-09-2016
We stayed two nights here, we had a nice room, you either have the road one side or the airport the other, both generate a bit of noise (although no late flights allowed). We ate out the first night, and tried their restaurant the second, but were a bit disappointed with it. I tried the fish and chips, the fish was very thin and dried out, not very appetising. The waiter who didn't seem to speak very good English, said they had run out of TWO different red wines, when I agreed to try one they di... Read more
from Cedar Park, Texas
Submitted on 19-09-2016
Stayed there for 4 nights at a conference on business in room 749. Service and the team that worked there did a very good job and very professional and helpful at all times 5 stars. Location was interesting but very nice on the marina area with lots of fancy boats and relaxing walks. This is interesting because it is right across the street from the Airport yet is tucked into the bay area but very close to downtown. Relatively quiet despite that and I enjoyed walking between the 2 Sherato... Read more
from Hemel Hempstead, United Kingdom
Submitted on 19-09-2016
Booked in here for 2 nights, had a lovely room on floor 11, great view of the boats, but also the airport so slightly noise of the planes in the distance. Lovely bed and pillows, plenty of bathroom amenities, coffee maker in room. The bay tower is much quieter than the marina, but we preferred it, it has a lovely chilled pool area and a smaller bar and outside eating area. We ate there 2 nights and the food was great. It takes approx 3-4 mins to walk to the other tower if you want a busier bar, ... Read more
from New York City, New York
Submitted on 19-09-2016
This was not a good stay from the outset. I get to the hotel and I have never seen a check in line so long and slow. It took 30 minutes to get through the line. On top of that, they didn't have a room of course I had to wait 3 hours for a room. This was not ok. Then when I check out I see a resort fee. That was funny given that they never explained this. It was somewhat ridiculous. I also see a charge for parking. This one I had to to discuss as I didn't have a car! Lastly the rooms are dated.... Read more
from San Francisco, California
Submitted on 20-09-2016
This hotel is beautiful and feels very luxurious. Fantastic tropical-feel pool, lots of dining options at the hotel, and lovely surroundings throughout the property. There are really nice views of the marina from the lobby, pool, restaurants, and rooms. The view from our room was the bay and San Diego skyline, which looked absolutely amazing at night, with all the colorful lights. Due to the hotel's proximity to the airport, I wouldn't stay here for a week-long vacation, but I think it's great f... Read more
from La Plata, Maryland
Submitted on 20-09-2016
Very accommodating staff. Rooms are very clean and comfortable. Best part of the hotel is the view of the bay, Gorgeous! Food in the restaurant is very good but quite pricy. Crab eggs Benedict was delish! Would surely stay there again.
from The Netherlands
Submitted on 26-09-2016
Great view from the room, loved the location. Comfortable and clean room. Lovely fresh seafood available on the menu. Nice variety of food to choose from. Staff were polite and professional. Close to the airport.
from Rancho Cucamonga, California
Submitted on 26-09-2016
My first reaction viewing the property as I pulled up was, this place is in the perfect location. Very close to the air port. right on the Marina, and 10 to 15 minutes away from everywhere I needed to go. When I first pulled up the valet fella's greeted me before I got out of the car. As my family and I exited the car, they began pulling our luggage out for us. Which was nice and helpful. I wanted to self park, so they allowed me to pull forward and leave my car there out of the way while I c... Read more
from San Diego, California
Submitted on 29-09-2016
Granddaughter and I enjoyed one night before early flight. Took a taxi across street, they do have a shuttle. We liked the pub because it was casual and looked over a pool. Only thing I didn't like was the price on the high side. But saved a long taxi ride and got to sleep in.
from London, United Kingdom
Submitted on 30-09-2016
Room looking a bit tired in places, but adequate lots of amenities. The hotels food is very good has two restaurants with a variety of food. Great area to explore not to far from the zoo parks and lovely drives down the coast
from Greenville, South Carolina
Submitted on 30-09-2016
We had a rather difficult beginning to our trip after arriving at the hotel and being told that the accommodations promised were not available. Management would not make it right so we had to call corporate. Thankfully corporate resolved the issue since we intended to stay for almost a week! Once corporate got involved, management did check in several times to make sure everything was made right. The hotel itself is older, but beautiful as it's right on the harbor. Ask for a club level room ... Read more
from Riverton, Utah
Submitted on 30-09-2016
Spent four days and three nights at a conference. The content was great, and I am pretty tolerant of most situations, but this was one of the worst hotel experiences for work I've ever had. The food was awful. The facility is weary. We were in the Bay Towers and nothing was convenient in the other building which held the conference. Agreed to green service, which meant I would only have change of linen and housekeeping once--never had any housekeeping in the four days. Not sure who decided it wa... Read more
from Austin, Texas
Submitted on 01-10-2016
Overall, an avearge property. A comfortable bed. A decent shower. Friendly and competent staff. But not much more to recommend. Biggest tip I can offer: make sure you get a Marina Tower room. If you stay in the Bay Tower, you may as well be at another property. Second biggest tip: if you wind up in the Bay Tower, don't get the basement floor. Arriving for a conference, I was informed by the airport shuttle driver that my room was in the Bay Tower. No problem, right? Wrong. The Bay Tower... Read more
from San Diego, California
Submitted on 08-10-2016
The noise level of the rooms facing the Airport runway really prevents a decent nights rest, if you stay here bring ear plugs. Of course 50% of the rooms face the airport! Be careful when booking a room online, what you think you are getting may not be what you get. Very noisy in the restaurant, and 27 minutes to get breakfast. One egg and a pancake! A recent stay here will be my last!
from
Submitted on 09-10-2016
We started out finding and paying for a room online. It stated a certain room and location. King bed with harbor view was the description. When we got there, that room was not available anymore. Offered another king bed room, then said oops, not available again. We start to think maybe we would get lucky and get a cot in the broom closet. Mind you we already paid almost $400 for two nights. We did finally get a room with two double beds, Ricky and Lucy style. Then they don't tell you, you will... Read more
from
Submitted on 09-10-2016
Nice property and nice rooms but don't be fooled by the base price you pay online with some of their "specials." When you complain about their extra parking, resort and wifi fees, you'll get blather like this, "With our hotel, it‚??s all about the experience, and we are deeply disappointed that you have concerns about the pricing. Although we believe the quality and value of our offerings are very competitive, we understand your comments and will certainly keep them in consideration. We thank y... Read more
from Memphis, Tennessee
Submitted on 09-10-2016
I've been to San Diego many times, and usually have a meeting at the convention center, so I've seen this hotel, but never stayed here. Now, I'm glad I missed it before! The lobby was beautiful, and it has a gorgeous location right on the water. But, while my room has cute nautical decor and a gorgeous marina view, it also smells like mold and the glass patio doors were not clean, so I had to open them completely to really see outside (and it was 90¬į+ today). The room service menu was borin... Read more
from Riverside, California
Submitted on 11-10-2016
This property now has two buildings that are a 5-10 minute walk apart from each other. The shuttle, which is supposed to be the convenient way that connects them was unreliable at best, so keep all this in mind when you choose your room. The Bay Tower. Far removed from the main building, restaurants, etc. However, the rooms that face the bay are quite nice and the one we had was recently renovated. Still, it was a long walk to the other Tower with all the services and SPG perks so we moved roo... Read more
from Sheffield, United Kingdom
Submitted on 13-10-2016
Stayed here for 2 nights as part of a California coach tour. The hotel is modern to a reasonable standard with friendly service. Our main complaint was with location of our room which had an harbor view which was restricted by a large flat roof area immediately in front of the window. There was also a noisy fan on this roof. The hotel is also located away from the centre of San Diego requiring the use of transport to most of the attractions.
from Bournemouth, United Kingdom
Submitted on 13-10-2016
Hotel well out of town felt isolated with little choice of restaurant without walking some distance ~ Dated decor nothing matched room was dusty and the coffee machine needed cleaning but the view from the patio doors of the marina was amazing
from Irvine, California
Submitted on 13-10-2016
My stay at this hotel was miserable. Nothing in the room worked - tv, sunk drains, lights. The room lights came on at 3 am waking me and totally freaking me out. And although I complained nothing ever got fixed. The staff was also pretty rude- you would call them and they would pretty much say, tough luck. Horrible hotel.
from Conn.
Submitted on 14-10-2016
I recently stayed three nights at The Sheraton San Diego Hotel and Marina. My overall impression is that it is in need of a major facelift, and re-invigorate the staff to care about the quality of their product. It feels that they go through the motions about asking for requests, answering the ‚??Guest Services‚?? line, but the actual condition of the hotel is borderline unacceptable and the follow-up to customer requests and interfaces are lacking. Likewise, the physical plant is in need of ove... Read more
from Fmm
Submitted on 14-10-2016
We stopped in to see an old friend and have supper at the restaurant and bar within the hotel. We watched the Jays game and had some decent pub food.....met a lot of people in the bar watching the game. The hotel is very decent, the out door marina is very high end. The atmosphere on the water is excellent.
from Myrtle Beach, South Carolina
Submitted on 17-10-2016
We stayed here three days prior to a cruise. WOW!! Excellent choice!! We were on the 12th floor overlooking the marina and Coronado!! Had a balcony and free access to the room for members on the top floor with free appetizers and drinks. Several restaurants in the hotel, several pools and a nice workout facility. Will definitely stay there again!!
from Kansas City
Submitted on 19-10-2016
Spent the week here the views were amazing. The staff was excellent, the building and grounds were well kept. Bed was great and television was very good. Channel selection was average and the bathroom was small. Restaurant was good as well. I would stay again.
from Clark, New Jersey
Submitted on 20-10-2016
The location was perfect.. Not to far from airport.. and you barely hear the planes.. The Marina view was breath taken. The service was great.. Very friendly and very professional, My room was clean and very nice. We had a group of 5 and we all loved our rooms.. The free breakfast very nice and the evening feeding was perfect... Free Starbuck coffee!!! which was very tasty..
from Minnesota
Submitted on 20-10-2016
Stayed for five days for a conference. Rooms decent and staff friendly but lacked correct information on hotel operations. We participated in a water conservation program which we we told at the front desk would include not changing sheets or towels every day. Ended up being no cleaning or coffee, glasses or vacuum services except for one day out of five. Also a fellow employee was told his room wired internet connection hadn't worked for years and he would have to pay for wireless WiFi daily fo... Read more
from Friant, California
Submitted on 21-10-2016
I stayed in this hotel for a business conference . The staff can use a lot of improvement in their customer service skills . I received a bill for an incidental charge in my room which I questioned . The person that I spoke to basically told me that she could not help me and transferred me to a department where I left a message and nobody returned my call. I have stayed in other hotels comparable to this hotel across the globe and this hotel is by far need the most improvement when it comes to ... Read more
from Colorado
Submitted on 21-10-2016
I've stayed here twice in the past month, for two different business conferences. Great service and nice rooms overall. I had to stay on the ground floor during the second visit, which wasn't too bad because I at least got to face the pool. But it was a bit of a letdown after staying on the 10th floor last time with a view of the marina and the sunset from the balcony. Rooms are a little snug but comfortable. Bedding was very nice. Bathrooms were average - terrible water pressure in the shower, ... Read more
from Stockton, California, United States
Submitted on 22-10-2016
This is a truly nice setting not far from. The airport and only a 5 minute drive to the port. Rooms are clean and fairly quiet. Beds are comfortable. The setting is delightful with a casuL stroll by the Marina. A great place to eat is a small deli along the walkway. There were two drawbacks; the check-in desk was not very efficient or fast, and the Marketplace Cafe inside was very poor. Otherwise, would come back again!
from
Submitted on 22-10-2016
This place was just one problem after another. I would not recommend nor would I ever come here again. It was awful. We got there and stood in line for about 30 minutes to check in. The check in staff moved very slow and didn't seem to care at all that people were waiting. We got checked in and were told where to park. So we go to the self parking area and our key was not activated for parking so we could not get in. So another trip back to the front desk and wait in line again. Then we went to ... Read more
from
Submitted on 24-10-2016
The hotel itself is fine. The service is decent but can do with some improvement. Turnaround time is long & sometimes we had to call more than twice. Room was neat, clean, though small. It takes time to checkin & checkout. Hotel staff are very friendly & courteous & thats the redeeming feature of this hotel. Full marks to them. After I checked out, my bank informed that there was still a charge on my card from Sheraton. I'm an international guest. I wrote & wrote. The hotel staff did not deem ... Read more
from Apopka, Florida
Submitted on 24-10-2016
Large hotel with private balconies for every room. Even numbers face the marina, ours-1006- also the bay & naval base, and sunsets; odd face the city, bay, and some airport. Amazing! There are 2 Sheratons on Harbor Island, we stayed in the Marina Tower, so it can be confusing. We were there with a group for meetings & it seemed that many guests were with business groups. And this Sheraton does provide for groups very well. Boyd Young, a group coordinator, is terrific. David at the concierge desk... Read more
from
Submitted on 25-10-2016
I stayed at this Sheraton for a total of 11 hours the night before an early morning flight, so my experience is limited. However, it was great from this one night though. I had an amazing view of the sunset, the San Diego skyline and the airport. Balcony was a definite plus for me. Otherwise, room was as expected. There's a free airport shuttle that runs every fifteen minutes that starts at 4:45am. Very convenient!
from Long Island, New York
Submitted on 26-10-2016
From the apartment-style two floor rooms to the regular suites, this hotel is in one of the most naturally beautiful and action packed locations and so close to the airport! This marina is almost like a secluded island - although not far away from the airport it gives no indication of being in proximity to anything commercial. In fact, it is so beautiful that there are street signs for cars to pull off nearby for the scenic view! We walked with our kids around the ocean, where people fish and s... Read more
from Buena Park, United States
Submitted on 27-10-2016
Great location. Took 2 tries to finally settle in my room on the 11th Fl. 6th-7th Fl. loss the view of the ocean due to Palm Trees in the way. Pool is small, parking a bit difficult. But room & toiletries smell great. Breakfast was Heavenly with great Starbucks coffee (no after sour taste). Is definitely looking forward to my next stay. Off I go to San Francisco in November, 2016!!!
from San Diego, California
Submitted on 27-10-2016
The Sheraton complex is perfectly positioned for an early morning flight. No worries about missing your plane if you stay here. Views of the downtown skyline or harbor are without equal. Quinn's ale house is great for appetizers, drinks, sports TV and pool. Speaking of which, the pool here is warm and perfect for kids and grandkids. The hitel complex is excellent for business meetings, although parts of the hotel are showing their age/heavy use. Staff is professional and most accomodating. Recom... Read more
from Indian Wells, California
Submitted on 28-10-2016
Super convenient, many amenities, restaurant/bar stay open late, but whole thing needs updating. Also - $32 for self parking = ripoff. In addition, at least half of the Staff needs re-training in Customer service.
from los √°ngeles, ca
Submitted on 29-10-2016
Enjoyable location with boats moored in harbor. Apparently an older hotel but clean. Expensive parking. Right next to airport and runway. Comfortable bed and room with balcony. Front desk staff a little confusing when asked about wifi. Pub on site and restaurant with view but food so so and served cold pancakes.
from Guildford, United Kingdom
Submitted on 30-10-2016
This hotel is perfectly adequate, especially if you are attending a conference at the hotel, of which there are many. The rooms are fine but not exciting. The communal areas and restaurants and bars similarly decent. The aircon was rather noisy even when it was off. The location is on a marina 3-4 miles from the downtown area. There are a few restaurants within short walk including Island Prime and C-Level Lounge. Otherwise its a 1 hour walk or short cab ride.
from
Submitted on 30-10-2016
Perfect for early morning flight (first shuttle over was 4:45 AM) but also a fantastic view of the marina and bay and nice restaurant with view. They also have a pool and kayak rentals. I was pleasantly surprised that airplane noise was not a problem.
from Vancouver, Canada
Submitted on 31-10-2016
This hotel is great for conventions. Close to the San Diego airport. Isolated so no disturbance from other close by establishments to distract conventions. But NOT ideal for tourists wanting to go to various tourist locations. If you don't have a car, there is no bus or courtesy vehicles. Cabs to most tourist sites like: Old Town, Little italy, Balboa Park, Embarcadero, etc are $20.00 to $30.00 each way. Hotel has service only to the airport and very little to do for tourists on the Marin... Read more
from Crossville, Tennessee
Submitted on 01-11-2016
My wife and stayed here for one night and we had a view of the San Diego skyline and the harbor. We sat on the patio drinking coffee and just looking at the light of the downtown skyline. We also watched boats sailing in the harbor and military ships coming and going. If you decide to stay here request the view of the harbor. The other side you get a view of the marina which has a lot of nice boats moored at the docks.
from Brandon, Florida
Submitted on 01-11-2016
Arrived Thursday evening and were immediately greeted by valet. Beautiful lobby. Upon check in we requested to be moved to a king room and although we booked through Priceline the young lady who was checking us in offered to upgrade us to a club level guest status for $49 a day which included the $19 resort fee and continental breakfast in the private club members only area at the top of the hotel. We actually saved money by doing this. Not only do they offer a beautiful continental breakfast wi... Read more
from
Submitted on 03-11-2016
We were looking for a hotel that was kid friendly plus great relaxing hotel. Came across with the Sheraton and loved the pictures. I instantly new this is where I wanted to stay. We were celebrating our daughters b day but my husband and I still wanted something that offered a bar and a great place to eat and relax. We loved this hotel it offered everything we were looking for and more. I have to say it was a bit on the pricy side but we'll worth it. Definitely would stay here again..
from Kennesaw, Georgia
Submitted on 04-11-2016
My room was very comfortable and spacious. Nice view of downtown and the bay, however it stll looked over the parking lot. For the most part the hotel is quiet, even though it is across the street from the airport. Quick ride to downtown. Friendly staff.
from Erpe-Mere
Submitted on 04-11-2016
At check-in the receptionist doesn't register me credit care the right wat. The next day they just lock you out of the room due to payment reasons. No photo ID with you? We will sent someone of security with you. Clearly all my fault. Many kind words are used, but I like to feel welcome. Fake hospitality is worse than no hospitality.
from Philadelphia, Pennsylvania
Submitted on 05-11-2016
If you like boats, beautiful view of the Marina. However if you like sleep, stay elsewhere. Boats blew Horns all night until about midnight, and started again at 5 am. Nice hotel. Terrible if you like a lot of sleep. Great if you don't. Or, ask for a room on the other side. The hotel is a tower so not sure if there are any rooms where you wouldn't hear the fog horns from passing boats.
from Kansas City, Missouri
Submitted on 07-11-2016
The place is run down and dirty. I am only staying two nights and the convention is in the hotel or i would be moving. if you have to be on this end of the city stay somewhere in the neighborhood NOT here. Grounds are also in need of maintenance.
from Bellevue, Washington
Submitted on 08-11-2016
My in-laws flew to San Diego to visit us on the boat we live on. My mother-in-law needs to use a wheelchair. We booked a wheelchair accessible room at the Bay Tower that is close to where our boat is docked. We made the reservation with the hotel directly as this was critical as my father-in-law, was mobile, is 85 and long walks are not as easy as they once were. On the day they arrived we were told that they had given our room to someone else. There was no apology. We then had to move everyone... Read more
from Mount Pleasant, Michigan
Submitted on 10-11-2016
Where do I begin? We stayed here for 5 nights as part of a work conference. Our check in Agent Karina was polite, pleasant and friendly. Our room has a lovely view of the harbor but is pretty run down. The "pleather" is peeling off the handles of the dresser, the chair is all faded and beat up looking, there are stickers peeling off, broken pieces of the patio door and we had to call maintenance for our broken shower (which was promptly fixed). Our room is right across from the ice machine whi... Read more
from Salt Lake City
Submitted on 11-11-2016
This hotel is ok. The location is beautiful but isolated and not set up for those of us who might want to take a stroll. I much prefer being in town, where I can get a soda for less than $4. My room was clean, and reasonably comfortable, but oh so loud when airport activity begins at 5 am each day.
from Dallas, Texas
Submitted on 11-11-2016
I selected this Sheraton for the $200+ price point for a one night, pre-cruise stay. I liked the convenience of using their complimentary shuttle service from the San Diego airport to the hotel. Hotel website photos are honest representations. My room was in the Marina Bay Tower which fronts the Bay with the Marina on the back. There is no beach at the bay just a rock wall. Only a meager handful of small restaurants and a tiny convenience store within a 15 minute walk. No place to buy real Frenc... Read more
from Palm Harbor, Florida
Submitted on 12-11-2016
This beautiful hotel (ask hotel for a plan that includes breakfast) and its magnificent location is located on Harbor `island` in the heart of the San Diego area famous for boating, boating tours, pleasant restaurants with water views, and best of all, the retired Navy aircraft carrier which is on permanent duty (display) in the harbor and is open to the public.The tickets to board the Midway and view the many planes and equipment up close can be purchased on line .Midway parking fee is reason... Read more
from O'Fallon, Missouri
Submitted on 13-11-2016
This hotel was clean,comfortable with great pool and sunsets. Staff very friendly and accommodating. The bed was very comfortable. Nice walking path along the bay. Has bar and restaurants on site. Gift shop was crazy expensive. A bottle of water was 4-5.00. The city was further than walking distance but Uber and Lyft are good options to get around.
from Abuja, Nigeria
Submitted on 15-11-2016
I was at the hotel for an academic residency and it was a great hotel for meeting/conferences. The snacks was tasty. Staffs were helpful and concierge service good. The hotel is strategically located close to many tourist attractions and overlooking the Marina. Great hotel to stay before a cruise. My room was on an upper floor, giving me a clear and beautiful view of the surrounding. Sitting at the back of the hotel was like being at the beachfront with fresh breeze fanning my cheeks. The items ... Read more
from england
Submitted on 15-11-2016
Nice hotel, rooms very comfy, ours overlooked port area with views of huge aircraft carrier, rooms at back overlooked the marina all very nice. Lovely pool although family of ducks in it, hot pool lovely though. This hotel is a bit out of the way would have preferred to have been nearer to San Diego centre. A couple of restaurants about 900M walk away. Breakfast in hotel $20 + taxes, we ate in small cafe near Marina slow service but food OK.
from New York
Submitted on 16-11-2016
A recent stay at the hotel turned to be a constant source of aggravation and disappointment. The check in was very lengthy , and the front desk person was learning on the job. She had to call for help few times, and still got it wrong at the end. We stayed in the Marina Tower. The first room was facing the city and airport. Very noisy from air traffic at peak time. The rooms are small for a family of 4. It is ok for a couple who needs to spend the night for next morning flight. The furniture i... Read more
from Windham, Maine
Submitted on 17-11-2016
The room was pretty nice with a marina view. Dining options at the resort were fine. Actually, I really liked the ale house. Great beers and the food was ok too. It just killed me to be so far away from San Diego. Desk gave me a coupon for Uber which was VERY helpful. Even with a conference rate, it was still a little on the steep side.
from Arnold, Missouri
Submitted on 20-11-2016
Loved the stay! The hotel rooms by the Lanai area a bit in need of some TLC, and the bed did NOT feel like a Sheraton Sweet Sleeper (I've worked for a Sheraton so I know the difference), my only negatives. Rest of hotel was modern, clean, staff was very friendly and helpful, beautiful fire pit area. Food was good, loved the breakfast buffet and John our server was both friendly and efficient. The group in the coffee shop were eager to help, and the gift shop was a great place to pick up a ton o... Read more
from San Francisco, California
Submitted on 20-11-2016
My stay in October 2016 was incredibly disappointing. I found the people at the desk generally unhelpful and with an indifferent air about them. They were fairly dismissive, despite dealing with SPG members. Several horrible experiences I had during my stay: I was first assigned to a room at the Lanai area, which is away from / outside of the main building. It was the farthest you can be, with the parking lot right outside the door. Being a female who was traveling solo, I felt unsafe at... Read more
from Leuven, Belgium
Submitted on 21-11-2016
Stayed in a Club room (Marina tower) with a nice marina view. Room was very much OK, but bathroom could use a little updating. Club lounge was very good, although extmely crowded one morning, with 50+pct kids and toddlers. Staff very helpful though. The hotel is located very near the airport, with frequent complementary shuttle. Best way to go into the city is taking the shuttle back to the airport and then the bus directly into town! Overall, a pleasant stay.
from Bozeman, Montana
Submitted on 25-11-2016
This hotel is a poor example of a Sheraton Hotel property ....! The bathroom was dirty, the hotel halls hadn't been vacuumed and the same dirty dishes in the hall for several days. I wouldn't recommend this hotel.
from Portland, Oregon
Submitted on 26-11-2016
Nice, helpful staff, great views from the 11th floor and good location (despite some airport noise). However, they REALLY need to do some overall updating. Heat didn't work (blew cold air), lamp shade was broken, self-parking lot card reader worked only half the time and parking lot was always full (which is really frustrating when you're paying $30/night to park), the Club Level breakfast was lacking substance for the apparent cost (no meat of any kind, no cooked eggs, only skim milk, etc) and ... Read more
from Shanghai
Submitted on 26-11-2016
Hotel is generally fine, but ends up costing much more than you thought you will. I have no problem paying the rate asked but I abhor when bars/hotels/restaurants try to sneak fees in. First resort fee, automatically charged, no way to opt out, gives you a bunch of services you didn't ask for. The reason I hate this fee is it's blatantly untrue, the hotel never asked itself "we would love to offer our guests paddle boards(for only an hour daily) but it's just so expensive! If we could only charg... Read more
from Johns Island, South Carolina
Submitted on 27-11-2016
Pleasant staff worked to find us a room without a parking lot view--successful but pool view was not much. Stayed in the annex--very long walk, especially for someone with mobility issues, and not a particularly well thought out traffic pattern. If you like airplane noise this could be the place. Restaurants nice and looks like a great place for a conference.
from
Submitted on 27-11-2016
Booked into the hotel for a night. Had stayed at the Bay Tower a few months back so we thought we would try the Marina tower this time round. The lobby is indeed much better than the Bay Tower. It has restaurants, a Starbucks and more of your standard hotel lobby than the other building. It was busy checking in as it was a holiday weekend. Understandably, we had a bit of a wait. We were given a corner room, with disabled facilities. There was a dusting cloth left on top of the wardrobe. The show... Read more
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