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Doubletree Hotel San Diego Mission Valley

San Diego, CA, US (SAN)

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Based on 1035 reviews
Peaceful oasis on the trolley line in Mission Valley.
Room & Rates
1 King Bed Non Smoking - Doubletree Hotel San Diego Mission Valley - 1

1 King Bed Non Smoking

Relax in this oversized 400 sq. ft. standard king room featuring Sweet Dreams by DoubleTree plush-top bedding non-smoking room. Sleep peacefully with soundproof dual pane windows and sliding doors. Lie back on the five jumbo hypo-allergenic down pillows and flip through the 45 channels, including Univision Spanish Channel, on the 37-inch TV. Or if you must work, do so at the large desk and accompanying ergonomic chair with WiFi access (only $11.95 per day) and a desktop outlet. Combed cotton terry and deluxe bath products will make you feel pampered.
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1 King Deluxe w/Balcony - Doubletree Hotel San Diego Mission Valley - 2

1 King Deluxe w/Balcony

Relax in this oversized 400 sq. ft. standard king room featuring Sweet Dreams by DoubleTree plush-top bedding non-smoking room. Sleep peacefully with soundproof dual pane windows and sliding doors. Lie back on the five jumbo hypo-allergenic down pillows and flip through the 45 channels, including Univision Spanish Channel, on the 37-inch TV. Or if you must work, do so at the large desk and accompanying ergonomic chair with WiFi access (only $11.95 per day) and a desktop outlet. Combed cotton terry and deluxe bath products will make you feel pampered.
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1 King 2 Room Presidential Suite w/Balcony Non Smoking - Doubletree Hotel San Diego Mission Valley - 3

1 King 2 Room Presidential Suite w/Balcony Non Smoking

Our upscale 1,200 sq. ft. two-room, one-bedroom Presidential Suite features 3 balconies and an urban trendy style up to the very last detail. The modern, yet stylish private bedroom can be closed off from the spacious living room area that features an oversized sofa, a 52-inch and 42-inch flat-screen TVs, stereo, dining area and a wet bar. Do not miss out on an opportunity to relax in your private oversized whirlpool spa tub, exclusive to the Presidential Suites amazing bathroom. Sleep peacefully with soundproof dual pane windows and sliding doors and Sweet Dreams by DoubleTree plush-top bedding.
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1 King 2 Room Suite w/Balcony - Doubletree Hotel San Diego Mission Valley - 4

1 King 2 Room Suite w/Balcony

This 800 sq. ft. two-room, one-bedroom suite featuring 2 balconies gives you the space and privacy you need for work or play on the road. The bedroom features the Sweet Dreams by DoubleTree plush top king-sized bed with five jumbo hypo-allergenic down pillows. A triple sheeted down blanket and cozy coverlet give you "at home" comfort. Sleep peacefully with soundproof dual pane windows and sliding doors. The guest bath, which is accessed from both the bedroom and living room, has a separate shower and bathtub. Combed cotton terry and deluxe bath products enhance your experience. The living room, which is separated from your bedroom by a solid core door, gives the comfort of your den at home with a 47-inch TV, a large desk with WiFi access (only $11.95 per day), an chair with ottoman, a double-sized sofa bed, and dining room table.
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1 King Accessible Bathtub Non Smoking - Doubletree Hotel San Diego Mission Valley - 5

1 King Accessible Bathtub Non Smoking

This mobility accessible standard room features one king bed, and an accessible tub, featuring Sweet Dreams by DoubleTree plush-top bedding non-smoking room. Sleep peacefully with soundproof dual pane windows and sliding doors. Lie back on the five jumbo hypo-allergenic down pillows and flip through the 45 channels, including Univision Spanish Channel, on the 37-inch TV. Or if you must work, do so at the large desk and accompanying ergonomic chair with WiFi access (only $11.95 per day) and a desktop outlet. Combed cotton terry and deluxe bath products will make you feel pampered. Any corresponding photo may not reflect the specific accessible room type or room feature. 
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1 King Accessible Roll-In Shower Non Smoking - Doubletree Hotel San Diego Mission Valley - 6

1 King Accessible Roll-In Shower Non Smoking

This mobility accessible standard room features one king bed, and an accessible tub, featuring Sweet Dreams by DoubleTree plush-top bedding non-smoking room. Sleep peacefully with soundproof dual pane windows and sliding doors. Lie back on the five jumbo hypo-allergenic down pillows and flip through the 45 channels, including Univision Spanish Channel, on the 37-inch TV. Or if you must work, do so at the large desk and accompanying ergonomic chair with WiFi access (only $11.95 per day) and a desktop outlet. Combed cotton terry and deluxe bath products will make you feel pampered. Any corresponding photo may not reflect the specific accessible room type or room feature.
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King Studio Suite w/Balcony - Doubletree Hotel San Diego Mission Valley - 7

King Studio Suite w/Balcony

Enjoy a little extra space in our 800 sq. ft. studio suite featuring a Sweet Dreams wall bed and a pullout sofa. This oversized room is ideal for entertaining friends, family, or even smaller meeting groups. Take in fresh air from the 54 sq. ft. balcony or enjoy a private meal around the six person dining table. Equipped with a refrigerator, microwave, and wet bar these suites are perfect for both business and pleasure. For an additional fee, guests may add a connecting room to make this a full suite.
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2 Queen Beds Non Smoking - Doubletree Hotel San Diego Mission Valley - 8

2 Queen Beds Non Smoking

Relax in this oversized 400 sq. ft. standard 2 Queen bed room featuring Sweet Dreams by DoubleTree plush-top bedding non-smoking room. Sleep peacefully with soundproof dual pane windows and sliding doors. Lie back on the five jumbo hypo-allergenic down pillows and flip through the 45 channels, including Univision Spanish Channel, on the 37-inch TV. Or if you must work, do so at the large desk and accompanying ergonomic chair with WiFi access (only $11.95 per day) and a desktop outlet. Combed cotton terry and deluxe bath products will make you feel pampered.
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2 Queen Deluxe w/Balcony - Doubletree Hotel San Diego Mission Valley - 9

2 Queen Deluxe w/Balcony

Take in fresh air from the 32 sq. ft. balcony of this 2 Queen bed deluxe room. The comfort of the Sweet Dreams by DoubleTree plush-top bedding is the centerpiece of this modern non-smoking room. Sleep peacefully with soundproof dual pane windows and sliding doors. Lie back on the five jumbo hypo-allergenic down pillows or relax on the sofa and flip through the 45 channels, including Univision Spanish Channel, on the 25-inch TV. Or if you must work, do so at the large desk and accompanying ergonomic chair with WiFi access (only $11.95 per day) and a desktop outlet. Combed cotton terry and deluxe bath products will make you feel pampered.
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2 Queen Accessible Bathtub Non Smoking - Doubletree Hotel San Diego Mission Valley - 10

2 Queen Accessible Bathtub Non Smoking

This mobility accessible standard room features two queen beds, and an accessible tub, featuring Sweet Dreams by DoubleTree plush-top bedding non-smoking room. Sleep peacefully with soundproof dual pane windows and sliding doors. Lie back on the five jumbo hypo-allergenic down pillows and flip through the 45 channels, including Univision Spanish Channel, on the 37-inch TV. Or if you must work, do so at the large desk and accompanying ergonomic chair with WiFi access (only $11.95 per day) and a desktop outlet. Combed cotton terry and deluxe bath products will make you feel pampered. Any corresponding photo may not reflect the specific accessible room type or room feature. 
Hide room details
2 Queen Accessible Roll-In Shower Non Smoking - Doubletree Hotel San Diego Mission Valley - 11

2 Queen Accessible Roll-In Shower Non Smoking

This mobility accessible standard room features two queen beds, and an accessible tub, featuring Sweet Dreams by DoubleTree plush-top bedding non-smoking room. Sleep peacefully with soundproof dual pane windows and sliding doors. Lie back on the five jumbo hypo-allergenic down pillows and flip through the 45 channels, including Univision Spanish Channel, on the 37-inch TV. Or if you must work, do so at the large desk and accompanying ergonomic chair with WiFi access (only $11.95 per day) and a desktop outlet. Combed cotton terry and deluxe bath products will make you feel pampered. Any corresponding photo may not reflect the specific accessible room type or room feature.
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Doubletree Hotel San Diego Mission Valley
7450 Hazard Center Drive, San Diego, CA US 92108

Doubletree Hotel San Diego Mission Valley is across the street from a stop on the San Diego Trolley line, five miles from Sea World, and approximately seven miles from San Diego International Airport.

Hotel Amenities

  • Complimentary Airport Shuttle
  • Two Swimming Pools
  • Two Lighted Tennis Courts
  • 24-Hour Fitness Center,
  • Guest Laundry ($1.50)
  • Concierge Desk
  • Guest Activity/Recreation Desk
  • On-Site Lounge
  • On-Site Convenience Store
  • Room Service
  • Safety Deposit Box
  • Wi-Fi Internet in Guestrooms ($11.95/Day)

Enjoy the luxurious decor of these oversized rooms. The Sweet Dreams beds invite you to relax and enjoy your stay. Each room is amply appointed for the business and leisure traveler alike. Whether you're here to close the deal, rekindle a romance, or spend quality time with family, you'll find our standard rooms will exceed your expectations.

Championship golf courses, miles of glorious beaches, nature walks along the San Diego River and Old Town are all within minutes of the hotel. Visit the world-famous San Diego Zoo, Balboa Park, SeaWorld, Seaport Village, LegoLand®, or San Diego Wild Animal Park®. For business or leisure, romance or family vacation, our friendly, courteous staff looks forward to welcoming you with our very special, signature warm, chocolate-chip cookie at check-in.

Please excuse the dust. The outdoor pool will be closed May 1-15 for restoration, but the indoor pool will be available as usual.

  • 24-Hour Front Desk
  • AAA Approved
  • Attraction Tickets Available
  • Banquet Facility
  • Business Center (+)
  • Business Services (+)
  • Concierge Desk
  • Conference Rooms (+)
  • Data Port
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility (nearby)
  • Free Morning Paper
  • Gift Shop on Property (+)
  • Handicap Rooms
  • Handicap Services
  • Ice Machine
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Lounge/Bar
  • Multilingual Staff
  • Non-Smoking Rooms
  • On-Site Check In
  • Outdoor Pool
  • Parking (Fee)
  • Pet-Friendly
  • Postal Services
  • Public Internet Access (+)
  • Restaurant
  • Room Service (+)
  • Secured Parking
  • Vending Machines
  • Wake-Up Service
  • Wheelchair Access Elevator
  • Wireless Internet Access (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1035 reviews
from Surrey
Submitted on 21-05-2016
Just a 3 night stay while at a business conference Room large and comfortable - really good nights sleep thanks to the quality of mattress and pillows. Able to open my windows to enjoy a balcony - fresh air! Daily free cookie if you want it. Plenty of quality restaurants to walk to for meals Train to Downtown across the road - takes 20 mins Very easy!
from Humble, Texas
Submitted on 22-05-2016
We recently stayed here on a business / fun trip. It is conveniently located across from a trolley pick up, which we used frequently while in town. We arrived early and the staff allowed us to check into our room before noon! And you get a free cookie! The rooms are cozy and the beds and pillows were very comfortable. The hotel was almost full, but the hallways were nice and quiet. While the Wi-Fi is only free if you sign up for a rewards account. The conference area is very functional and ... Read more
Submitted on 22-05-2016
This hotel is the best bang for your buck! It is located within walking distance of food and a stones throw from not just 1 but, 2 shopping malls, both with some of the best shopping, the best restaurants, and movie theaters! Centrally located in Mission Valley, it is not far to drive anywhere you want to visit during your stay in beautiful San Diego! The rooms were very spacious, actually probably the largest we've stayed in! The staff were excellent! Very helpful and never acted as if they wer... Read more
from San Diego, California
Submitted on 25-05-2016
Had a great stay a the doubletree. Had a very late arrival, and the staff at the desk gave me a freshly baked cookie, that was the best cookie I've had in a long time, and at 2:00am it was the best food available. Staff was great, room was great, and I highly recommend the doubletree next time your in San Diego, running late,and need a 6:00am walkup call!
Submitted on 25-05-2016
Nice hotel with large clean rooms. Nice business center and easy parking. Hotel staff was friendly and the hotel was consistent with cleanliness and comfort as expected with a DoubleTree Hotel. Would recommend staying here!
from Las Vegas, Nevada
Submitted on 31-05-2016
Great experience! No complaints other than the parking ($20 per day) and breakfast buffet ($20 per person per day) were additional to the room rate. Would like to see these items included in the future.
from Phoenix, Arizona
Submitted on 01-06-2016
Great location, and awesome staff members. These guys are great and go out of their way to help you and make you happy. It's also a great location considering the amenities around like, shopping, restaurants, bars and all.
from West Sacramento, United States
Submitted on 01-06-2016
Came for a work conference and was very pleased! The buffet lunch was very good (especially compared to other hotel buffets). The indoor/outdoor pool was great and it was centrally located. I would recommend this for anyone staying in SD.
from Wilmington, Delaware
Submitted on 02-06-2016
We arrived in a small RV which we parked on the street. Front Desk staff were welcoming, friendly and helpful. Our room was ready and set up as I requested online. When we were ready to check out, Concierge gave us easy to follow directions to drive to La Jolla Beach to see the sea lions.
from Glendale, United States
Submitted on 06-06-2016
hotel is great, staff is courteous and helpful. Location is fantastic. Shopping mall, grocery store, restaurants, theater and best of all the trolley stop is steps away. Trolley will get to San Diego Old Town and the city quickly and safely.
from Columbus, Ohio
Submitted on 20-06-2016
Was at Double Tree for a Conference. Came in a couple of days early to visit friends. First day there was a Sunday and was disappointed that there was only 1 of 3 elevators working. The next morning was better, had a second one functioning , but for over 650 in the conference plus other guests, I executed better planning. Also didn't expect that there was no mini fridge. I didn't like the flimsy pillows. But, the service from the front registration to the room staff were very friendly and nice. ... Read more
from Chicago, Illinois
Submitted on 20-06-2016
Superb visit. This hotel provided all that i,as a world traveler could desire. The room was large, well lite, and clean. The restaurant and bar area was a great place to meet associates and conduct business.
from Jacksonville, Florida
Submitted on 22-06-2016
Convention for international organization Demolay The restaurant was closed for lunch and dinner and had to eat in the bar the Starbucks closed at 9 o'clock at night and we had meetings as late as 10. The food quality is very poor.The waitstaff and hotel staff were awesome they went out of their way to make you feel at home
Submitted on 21-06-2016
The Doubletree in San Diego is not a bad place to stay with the exception of not having a refrigerator or microwave in the room and having to pay $20 per night to park. All other services are fantastic and the staff is very pleasant.
from Boston, United States
Submitted on 21-06-2016
Good hotel, convenient location. Staff is attentive. Bar service is slow especially if you order food. Restaurant service was excellent. Get a low floor and plan on walking the stairs a lot as they are VERY slow and one or the three is always out of service. They are also using new technology that is awkward and doesn't seem to help at all.
from Los Angeles, United States
Submitted on 28-06-2016
Room reservation type not honored. Given inferior room that smelled like vomit and was really noisy. Had to wear ear plugs to sleep. Giving me a cookie does not make it OK to not honor an expensive room category and then place me in an unsatisfactory room.
from Big Bear Lake, California
Submitted on 29-06-2016
This hilton property is located in a good area. Near a mall, numerous restaurents, family activity centers, movies and fwys. The hotel is quiet with and indoor and oit door pool. Restaurant and bar is very good. Med to high price. Outside hotel is woodranch bbq restaurant, excellent. Starbucks and barnes and Noble all in same center.
from nyc
Submitted on 29-06-2016
Overall my wife and I had a lovely time. The staff were all nice and helpful. The rooms were comfortable. It's located on "hotel row" so there isn't much nearby (aside from a huge mall) but every place you might want to go to is about 10-15 mins away by car. One trick, although you can pay $20/day to park, I was always able to find street parking for free within 2-3 blocks fairly easily; saved money. One note, it's a tall building with three elevators. One was one, which made the trip up to the ... Read more
from Chicago, United States
Submitted on 29-06-2016
I absolutely loved the Doubletree by Hilton San Diego Mission Valley hotel. Excellent service and friendly staff. They were extremely helpful if we had any questions or needed anything. The amenities were awesome and the location of the hotel was near shopping centers and food.
from Atlanta
Submitted on 30-06-2016
I know this is probably pretty low on most guest‚??s hotel requirements, but probably the most accommodating maid service I‚??ve experienced in a long time. When I said, ‚??I‚??m going to the gym. Back in 45 minutes. Can you service my room ?‚?? Invariably the room was spotless when I came back. Good breakfast buffet. Almost directly opposite the Hazard Center trolley station. Only 3 stops to the quaint Old Town, which is great for those who, like me, like the historic stuff. I was here for a wo... Read more
from Dallas, Texas
Submitted on 08-07-2016
Overall this property is nice amd close to most of the attractions. Ample parking spots abailable across the street if you don't want to pay for hotel parking. When I visited this property, the elevators were being renovated which resulted in significant delays in getting in and out of the elevator. Rest everything was ok.
from Menifee, CA
Submitted on 09-07-2016
After a couple of weeks of traveling in Kentucky, Indiana, and Tennessee coming home to California I was looking forward to a pleasant stay in San Diego. Doubletree seemed like a good choice so I upgraded to a balcony room with a view ($170). The balcony ended up being about ten square feet, not usable for anything (I'm not exaggerating). The view was of a lower roof and freeway in the distance. No fridge or microwave in the room (could be renter for $20). Terrible pillows. One elevator not f... Read more
from United States
Submitted on 10-07-2016
Have stayed at this hotel many times - very consistent - clean welcoming. Rooms are a bit bigger than your average hotel rooms which is great for families. The pool is not large but sufficient. Close to stores and train Great value for the money
from Rancho Cucamonga
Submitted on 12-07-2016
Everything about our stay was perfect except for the Internet access. It was difficult to get on the complimentary wifi. The staff was very nice and helpful but the wifi shouldn't be so difficult to get onto.
from San Diego, California
Submitted on 12-07-2016
Had a great experience. Really helpful staff that made you feel at home. Super clean and quiet. Good location next to trolley station and many attractions. Front staff always willing to help. Will definitely be back.
from Los Angeles, California
Submitted on 13-07-2016
The customer service is excellent at this location and the employees at the front desk are extremely helpful. The room was clean and the bed was very comfortable. Great location near lots of restaurants and a mall. Only downside was that my room did not include a refrigerator but all the other amenities were great.
from Riverside, California
Submitted on 15-07-2016
This hotel is the nicest, cleanest, and friendliest Double Tree that my family and I have ever stayed at. The staff there is amazing and we will definitely stay there in the future because of them! They are a top notch group of people there!!
from Goodyear, Arizona
Submitted on 16-07-2016
The elevators were not in good working condition. The bathrooms are tiny, not adequate room for a Hikton property. No refrigerator in the rooms. However, the rooms are immaculate and the staff was very friendly, especially at checkout.
from El Paso, Texas
Submitted on 18-07-2016
Great stay....staff very friendly and helpful. Will definitely book here next time I am in San Diego. Location is great and room was clean and comfortable. Great for business trip or family vacations.
from los angeles, United States
Submitted on 18-07-2016
The service sucks and the staff are not willing to help-No one is empowered! I was checked in to a room with with a broken sliding door (safety issue) after reporting it 2x nobody fix it nor got back to me. The GM never retuned my call. I will not stay here again and I will tell my friends all over the world.
from Portland, United States
Submitted on 19-07-2016
Overall, the hospitality was good, especially on arrival and departure. But when reserving a room (especially during the summer) be sure to request a room AWAY from the elevator. Noisy, bratty kids running around the hallways with their parents totally oblivious to the fact that people are trying to sleep or rest. Also, try to request a room away from the street side where the trolleys make noise all night.
from Santa Clara, California
Submitted on 20-07-2016
This hotel provided what we needed for our visit down to San Diego to attend SDSU orientation. We hopped on the trolley that was right outside the hotel and it brought us right to SDSU. Great hotel-both comfort wise and location!
from El Centro, United States
Submitted on 20-07-2016
We love this property! At check-in the staff took note that my daughter was allergic to walnuts (in their delicious cookies) and was very accommodating with some fresh fruit. Very clean property and staff are helpful. Parking spaces could be a little bigger for family vehicles. Great restaurants are located just east of the hotel. We will be back soon.
from El Paso, Texas
Submitted on 21-07-2016
Staff was amazing, and very helpful. Rooms were beautiful and clean. Location is awesome, walking distance from restaurants.The only thing that I disagreed with was having to pay for parking, other than that we will definitely stay here in our next visit to San Diego.
from Buford, United States
Submitted on 23-07-2016
This is a great location in Mission Valley. And, it is right across the street from the Hazzard center Trolley Stop. From there you can get to anyplace in San Diego. A One-day pass is $5.00 and well worth it. The hotel is clean, the service is great, the staff is professional. Every now and then, they run out of cookies. And, they are in the process of fixing the elevators. (One is already complete.)
Submitted on 25-07-2016
Highly recommend this hotel. Great location. Short drive to everything SD has to offer. Clean and very comfortable. Trolley stop right across that takes you to Old Town or Downtown. Has 2 great pools and lounge area with fire-pits. You won't be disappointed!
Submitted on 26-07-2016
I stayed here a few years ago and thought it was nice, but the rooms were crazy outdated. Glad to see the rooms have been renovated and even the elevators are getting a high tech makeover. Did the self park this time , which was very easy as it's literally connected to the hotel, check in a breeze. Room was clean and spacious. 2 pools, one indoor and one outdoor were in great shape. Enjoyed hanging out with a beer by the outdoor gas fire pits! No smoky smell. Bar was pretty cool too I think the ... Read more
from Imperial, Nebraska
Submitted on 27-07-2016
We stayed at this hotel with our two small children 4 and 8. The room was very clean and comfortable. We paid for the daily breakfast and it was very good and convenient to just go downstairs without having to drive around looking for a location and probably pay more. Parking is a bit steep at $20 a day. I would stay here again in a heartbeat. Great location -close to all activities.
from Oklahoma City, Oklahoma
Submitted on 27-07-2016
Stayed 4 nights at this hotel for Comic Con. Lovely staff, across from trolley but the shuttle was right at the corner so easy access. Rooms were nice and big, we had breakfast buffet every day- it was alright same foods all days but had eggs, bacon, no milk though. The hotel has a little store with Starbucks and other things, so that was nice. It was quiet so enjoyed that and comfortable. Definitely would stay here again. Only wish they had the mini refrigerator for free instead of paying for i... Read more
from Long Beach, California
Submitted on 28-07-2016
Paid a little more ($250 per night) but the extra cost results in better quality of service, food and amenities. The staff is very friendly and helpful. The free/warm cookie is a nice touch. Down side: the bathroom has a sliding door that offers little privacy and the odd shower curtain always results in water on the floor. This hotel has nice views of the city. Plenty of restaurants, shops and a theater in walking distance, plus a trolley just across the street.
from Montebello, California
Submitted on 28-07-2016
Went to visit in San Diego and needed a room for the night with my family and the front desk was helpful. Lets just say the DT cookies are the best, if you haven't tried them you definitely need to. They are a mix of oatmeal and chocolate chip, served nice and warm. Besides the cookies, the room was amazing, had a balcony with glass door that had a vent feature :) to allow the cool and fresh air to still come through, with out the door being wide open. The breakfast was great! I would definitely... Read more
from Waikiki, Hawaii
Submitted on 28-07-2016
During comic con all hotels crank up the rates. This is one of the nicest in the mission valley area. If you stay, the trolley stop is nearly and it's a fast and easy way to get downtown. Also within walking distance are many shops.
from Bellevue
Submitted on 29-07-2016
One of the nicest places I have stayed. Every single employee is super nice. We relied on the Bell Captain for a lot and he and his crew were absolutely wonderful. Near every thing you need.... Grocery store, movie theater, restaurants, trolley (rail - public transportation to more cool places to visit), 24/7 FedEx store, etc. Very quiet and comfortable. Indoor and outdoor pool and an outdoor hot tub. This is a great place to relax. We loved our two day visit here!
from Captain Cook, Hawaii
Submitted on 30-07-2016
I would reccomend this hotel to anyone who's looking for a safe, family friendly, great location hotel. We loved everything about this hotel not to mention the amount of shopping that's minutes away!!
from Inglewood, United States
Submitted on 30-07-2016
The staff, the service, and the restaurant are outstanding. The hotel is close to Old Town San Diego by either car or the trolley stop located across the street from the property. Also, located near to a variety of shopping malls and well known restaurants (chain and otherwise). All in all a classy hotel located in the heart of all that's needed for a great vacation experience.
Submitted on 31-07-2016
this hotel was next to some restaurants, and there was two shopping malls close by. clean rooms, the bellman/ valet drivers were very friendly and helpful. As soon as you pull up the valet drivers are right there assisting you with your luggage all the way to your room.
from Visalia, United States
Submitted on 31-07-2016
Had never stayed a DoubleTree but was pleasantly surprised!! Great rooms and friendly staff. I would definitely stay here again! Thank you for a great time, and for the amenities provided in the room. I didn't have to chase down an iron or ironing board.
from Sumter, South Carolina
Submitted on 03-08-2016
We booked a two room four night stay at this property for a family vacation On the first morning my daughter found lice on the bath matt. We immediately notified the front desk of our issue. They stated engineering would come assess the room while we were touring San Diego and notify us if there was a problem. Sadly we didn't hear from anyone and assumed the issue was resolved. On night four when my daughter was taking a shower she realized she now had lice in her hair! We immediately stri... Read more
from Cleveland, Ohio
Submitted on 04-08-2016
Very impressive property. Has the feel of a high end resort. Fantastic pool and deck, with access to lounge snacks and drinks. Coffee shop and convenience shop on site. Plenty of shops and restaurants within walking distance. Be ready to pay for parking in the garage next door.
Submitted on 04-08-2016
Stayed here for one night before heading out to Vegas. This hotel is in a great location adjacent to a strip mall for convenience. Access to DT San Diego is easy as there are multiple major freeways close by. Also about a 5 minute drive from the San Diego zoo. Outdoor pool is great especially at night (closes at 10pm). Fire Pits and hot tub are a huge plus. I would highly recommend this hotel to anyone looking to enjoy everything San Diego has to offer without staying downtown.
from Douglasville, Georgia
Submitted on 06-08-2016
Gosh this hotel could have been perfect just on location. The hotel is situated in an area with lots of shopping and dining. It was super easy to get to major attractions - San Diego Zoo, Gaslamp, and even the Coronado Beach area is only 20 minutes away. So now our room-very large with nice views, but could use some updating. Housekeeping wasn't great, bathroom not cleaned well, dirty coffee cups just left not placed in trash, and rusty sink. Other issues - elevator system can be confusing and ... Read more
from Tualatin, Oregon
Submitted on 06-08-2016
Great place to stay for a 36 hour stay. Great price compared to area hotels offered. Close to San Diego Zoo and Safari Park. Clean rooms, quiet except if you have loud talking neighbors. That you can't help. Parking fee is $20. Oldtown is nearby and has the best Mexican, fresh meals, with homemade tortillas that melt in your mouth. Hotel was airy in lobby, very nice to hang out in if waiting for friends. Clean rooms.
from Whittier
Submitted on 08-08-2016
Love staying here!! The location here is perfect. The rooms are very clean, the decor is nice and modern. We enjoy that they have a indoor pool. The kids loved the warm cookies they received at check in
from Glendale, California
Submitted on 08-08-2016
Our second time here this year and we love it. The light rail station is close. You can get to Old Town or Downtown San Diego quickly. Staff is friendly and helpful. We had breakfast at the fountain cafe and Chris was the best. Fast, friendly service with a a much needed coffee to go :) Definitely staying here again.
Submitted on 09-08-2016
I was in San Diego to visit colleges with my daughter. When we checked in I learned that because I did not book on the hotel website I would not earn points for stay. I have been a Hilton Honors member since 2009 and this was the first I have hear of this policy. The very rude person at the desk who checked me in shrugged his shoulders like "oh well" and rolled his eyes. I have to say over most of the stay the staff at the desk had an "I don't care" attitude. The next challenge was that t... Read more
from Las Vegas
Submitted on 15-08-2016
Typical DoubleTree by Hilton property: very nice staff, great accommodations. I wouldn't go out of the way for this place necessarily, but I would certainly stay there again if visiting the area! The conference area was very nice and well equipped and met all the needs of the convention I was there for.
from New York City, New York
Submitted on 17-08-2016
I had made a late reservation and noted that I would be checking in late . Also that I had a biz meeting I early am and if upgrade to the bigger suite would be great since had 4 people attending and presentation easiest from my room with things set up already . I booked the highest level studio suite, next being pres suite . Upon my arrival I was NEVER greeted as a Diamond nor acknowledgement of my request that I sent to hotel and called in advance about regarding upgrade . I was given a stud... Read more
from Sunnyvale, California
Submitted on 17-08-2016
This is a great hotel to stay in the San Diego area. Close to downtown, Mission Bay, and most attractions. I think it's great for families. Good restaurant, and very friendly staff. Rooms are very clean, and always great staff.
from Mukilteo
Submitted on 06-09-2016
Very easy drive from & to airport. Spacious rooms and good air conditioning. Great shower with plenty. of hot water. Beautiful lobby. Free parking with disabled access. End of street location across from light rail stop.
from San Francisco, California
Submitted on 07-09-2016
I love Hilton DoubleTree but this location was off mark for us. I wanted to rate it lower but I feel bad for the staff because they were nice. They couldn't fully accommodate us, but they did their best based on policy. Quality and price did not match up!!
from Los Angeles, CA
Submitted on 08-09-2016
The great experience with this property started before we arrived. I received a text from DANIEL in guest relations at the Doubletree asking if we needed anything. I asked if we could get a room for early arrival and he arranged it. He followed up with us via text throughout our stay. He even sent Housekeeping to clean our room when we texted him. Great service from Daniel. Thank you DANIEL. When we arrived at the Hotel we were greeted by Kirk, he was very courteous, and made us feel welc... Read more
Submitted on 08-09-2016
Stayed here for one night during Labor Day weekend. it was last day of family vacation and we had to leave early next morning at 5 am. starting from 10 pm, next door guests were making loud noise, drinking and all until 1:30 am. made numerous complaints, but didn't help. instead, i was told the room next door is presidential suite. i didn't understand what it meant in the beginning. does it mean whoever stay there can throw loud party for hours? I was told security staffs were sent many ti... Read more
from Gaithersburg, Maryland
Submitted on 08-09-2016
For those of you who have read my previous reviews, you know I shoot straight from the hip: no nonsense ‚?? just the facts. I recently took a trip to California and had a wonderful experience! I will write several detailed reviews to share information. The DoubleTree by Hilton San Diego - Mission Valley: 7450 Hazard Center Drive, San Diego, CA 92108 is a lovely property. There is a $20 a day self-parking attached to the hotel and the Concierge has a podium right at the entrance and each one w... Read more
from Burbank, California
Submitted on 08-09-2016
I have stayed here many times and have had a great experience each time. The hotel is in an awesome location, it's only a few miles from the Embarcadero, Coronado, Fashion Valley, and Sea World. The rooms have been redone and have always been clean. And the selling factor of this hotel is the heated 24 hr pool and jacuzzi. Enough said:)
from El Centro, California
Submitted on 12-09-2016
I was really impressed with this hotel. I've stayed in 4 and 5 star hotels, and this hotel was right up there with them. The hotel was clean and actually really nice looking. The rooms are large and clean and nicely decorated. The only real compliant I have was the parking. The parking garage was really small. It was hard to find a place to part without worrying about getting your car dinged up. Other than that everything was great. The hotel staff was also very friendly and helpful. We'll be ba... Read more
from El Centro, California
Submitted on 14-09-2016
Staff is really super. We are treated with a smile and helped with information and directions. Our room was really comfortable. We forgot our laptop. Fearing the worst we called and it had been turned in by the maid. Whew. Oh...the warm chocolate chip cookies were yummy. They even gave us two for the road.
from Long Beach, Cambodia
Submitted on 13-09-2016
Highly recommend this property. Great location right next to Hazard Shopping Center, MTS trolley stop, restaurants, and movie theater. Room was nicely decorated and very clean. Lobby was nice too.....
from Long Beach, United States
Submitted on 13-09-2016
Excellant - beautiful hotel, friendly staff and clean rooms. Conference rooms were spacious, service great, food delicious. We enjoyed our 4-day stay and will certainly return to this hotel for vacations as well. Stores within walking distance and great restaurants nearby.
from Las Vegas, United States
Submitted on 16-09-2016
Very nice room, clean and we'll taken care of. Very nice view. Checking in was easy and quick, the staff was friendly and efficient. Pool and bar areas were awesome. The new style elevators were a nice touch . Checking out was easy and quick also. Thanks to all your staff , we had a very pleasant stay.
from Huntington Beach, California
Submitted on 18-09-2016
I stayed here for three days recently to visit my daughter going to college. Accommodations were very nice, room was spacious. Like location next to shopping center for places to eat and shop; also its location next to the trolley stop is very convenient for getting around town.
Submitted on 20-09-2016
The room was beautiful, we weren't crazy about the sliding doors in the balcony room: the design is outright stupid. Opening it is hard and closing it is nearly impossible. It looks and feels like you. Real the damn thing lol. Room service took over an hour after they told us it would be "20 mins", then they didn't answer when we called them back. After the second call, they said they were just busy. When they arrived with our food, some items were missing and we were still charged for everythi... Read more
from San Diego, California
Submitted on 21-09-2016
Thank you! We enjoyed our stay and can't wait to come again hopefully for our anniversary. We attended this hotel for our ministry services 10 years ago. It's awesome to see how well kept the property is over the years.
from Thousand Oaks, California
Submitted on 22-09-2016
I was booked at this hotel for the first part of a short business trip to Mexico. Room was very nice, parking was easy and the staff friendly. There are many restaurants within walking distance, I went to BJ's.
from Hawaii
Submitted on 22-09-2016
I tought it would be class, but this place is a joke.Nothing more to say. AC heating could have better controls. Could never egt the temp.right too hot or too cold. I was under the impression Hilton ment something not this place
from Kensington, Maryland
Submitted on 25-09-2016
This hotel is located in Mission Valley, not far from downtown, but also conveniently located near shopping and restaurants, and also on the trolley line. I had several minor issues during my stay and found that most of the staff were very helpful and attentive and solved my problem as soon as possible. The cookies are also very good!
from Carmel, United States
Submitted on 29-09-2016
I stay here 2-3 times a year -- never need to rent a car -- the reliable trolley stops right across street every 15 minutes. Use my Hilton Honors bonus points and got a great deal on the room--even better!
from Nashville, Tennessee
Submitted on 01-10-2016
Had great interactions with all the staff at check in and in the restaurants. Hotel room is large but air conditioning struggled to keep things cool and noise from traffic was annoying since balcony door didn't close well. Ok stay, nothing spectacular.
from Belton, Missouri
Submitted on 01-10-2016
Absolutely did not like this hotel. Needs remodeled, sheets didn't fit the bed. We stayed 5 nights on a business trip and our sheets were never changed! I would not stay here again. Everything seemed expensive for the quality of this hotel.
from Tennessee
Submitted on 03-10-2016
This is a 10+ story hotel. Some of the rooms were advertised to have balconies, which is what I booked (and paid additional for). When I checked in, I was offered an upgrade and was told it was a better room. Either the room w/balcony I originally booked wasn't very nice or I didn't really get an upgrade. My room seemed to be a standard room - nothing special. Paying extra for a balcony was wasteful. There's barely room to stand outside (no chair) and the door was challenging to open. I... Read more
from Carlsbad, California
Submitted on 03-10-2016
Love this property not only because of the excellent service but also the location. The fashion valley shopping mall is a mile from here. Also, a lot of nice restaurants within walking distance and if you need to visit Qualcomm stadium or downtown San Diego the trolley is a minute from the hotel.
from Beaumont, United States
Submitted on 03-10-2016
Was a great location. 9-15 minutes away from everything. Easy access to freeways and close to food and shopping centers. Customer service is one of the best I've ever experienced. Really recommend this hotel.
from Los Angeles, California
Submitted on 09-10-2016
I love the location of the Doubletree Hotel in Mission Valley. The Metro Red Line stop is across the street. Restaurants, cafes and grocery stores are within walking distance. I love the indoor pool. Nice clean place. Covered parking. Located on a quiet street.
Submitted on 09-10-2016
It appeared that I was not considered to be a significant person in relationship to being satisfied with the accommodations. Although, I wanted to explore the city my feet seemed to be the ideal way. The possibilities for directions, and transportation were re-directed.
Submitted on 11-10-2016
Great clean good location fr this hotel friendly staff will return room was fine big enough all the amentinities were there Would recommend Best is higher floors Elevators can be slow at times otherwise no complaints Great comvenient parking food ok coffee shop os comvenient too
from Bakersfield, United States
Submitted on 10-10-2016
The staff were extremely helpful, the hotel room was very comfortable and up to date. The valet parking is only $3.00 more than self parking and it worth the $3.00 as the bell hops are extremely kind and take your luggage to your room. The location of the hotel is in an outside mall with plenty of restaurants and stores.
from San Francisco, CA
Submitted on 11-10-2016
Pre-registration was awesome. Daniel and Kirk answered all of my questions about how to get from the airport to the hotel using the 992 and the Green Line. I used the app for digital registration, Hilton's eCheckin, but the room that I wanted was unavailable. No worries, the lady at registration upgraded me to a room on the 10th floor. The room was clean and the bed was comfortable. There were no problems with any of the room's appliances: A/C was in working order, TV was great, WiFi issue... Read more
from Vero Beach, Florida
Submitted on 12-10-2016
We spent six nights in the Mission Valley DoubleTree, very conveniently located in Hazard Center‚??a small shopping center with several restaurants, various shops, and a movie theater. We grabbed a few quick breakfasts at Intermezzo Espresso, and there‚??s also Starbucks nearby. The hotel is right across the street from a Green Line trolley stop, so it‚??s easy to travel to many parts of the city, including Qualcomm Stadium, the downtown Gaslamp District, or Fashion Valley Mall. The San Diego R... Read more
from Yorba Linda, California
Submitted on 13-10-2016
Well it didn't start out well I called the hotel before I booked. Daniel one of the supervisors at the front desk gave a hard line on the 3pm check in. I was only 5 min away so I dropped bye instead. Thank God Malory took care of me around 12pm and checked me right in. The staff everywhere was just incredible. Perla at the front desk, Jason at the bar,Ana at breakfast, Robert the engineer etc.. etc.. all were Exceptional!!!! The feel of this hotel was just unmatched clean accommodating great loc... Read more
from Williamsburg, Virginia
Submitted on 13-10-2016
Very nice hotel, our room was clean; we did have a problem with our shower but it was resolved. Parking prices are a bit much but I figure most people staying here are business men/women and don't really care that much. Breakfast buffet was nice and was included for us because of our HHonors status, again it is also on the expensive side but I saw an option to include it in your room price for less when booking. Staff was very friendly and helpful.
from Victorville, United States
Submitted on 13-10-2016
They did everything they could to make things run smoothly and to give us an excellent experience. They are proactive in resolving any small problems and avoiding them. The location is ideal for us, as it is convenient for members and presenters on both sides of the border. The location is easily reachable from the freeway but not noisy.
from Chattanooga, Tennessee
Submitted on 14-10-2016
Kat checked us in quickly and we enjoyed the hot cookies (don't check the fat grams, just eat it, they are delicious) and free wi-fi because we are Hilton Honors. We were just settling into our room and getting cozy when the door opens and a woman -- a stranger with her luggage -- walks in bewildered. "Isn't this my room?" she asked, waving her electronic room key. "It's our room, too" we said, jumping off the bed. Well, we both headed to the front desk. Daniel seemed quite surprised, and after ... Read more
from Stamford
Submitted on 17-10-2016
Not the best Offered a cookie I was extremely allergic to Had I not asked would have needed a 911 call I could have died as I have an anaphylactic reaction to nuts the cookie had nuts in it The staff was very nice
from Kansas city
Submitted on 20-10-2016
This hotel is located in a great area close to just about anything you could need. Hotel is clean, quite and well maintained. But, that is not what made it great. It was the staff! I checked in online and in the AM before I arrived I received a welcome text from Kat. I had a small request so I thought I would see if they would respond via text and to my amazement I received a response back from Maria letting me know they would take care of my request. If that wasn't enough to make this stay a ... Read more
from Portland OR
Submitted on 24-10-2016
We stayed at this very well located hotel. It is about 9 minutes from the airport and easy to get to. There's good shopping nearby and good food. The room was nice everything was above exceptional except for our bathtub did not drain well. After letting the front desk San Jose rescinded are parking fees for the day. I would recommend the hotel and the staff was fantastic.
from Liversedge, United Kingdom
Submitted on 24-10-2016
great location for going on to places if you have no car expensive parking if you have staff friendly but problematic systems and maintance of plumbing an issue electrician was very quick and efficient
from San Diego CA
Submitted on 24-10-2016
We just needed a room for the night. Surprisingly the rooms are very spacious. The hotel is in a very clean and with nice amenities. It is in a convenient location close to bus stops, malls, movie theaters, trolly stop is across the street. Easy to go the other malls, old town, downtown, lil Italy, the border all of it by trolly.
from Elgin, United States
Submitted on 24-10-2016
My stay was very comfortable. Please continue to update your hotel rooms as it makes a big difference. Having clean, functional, updated rooms will always encourage a return stay. Same goes with the amenaties, workout room requires more equipment.
from Phoenix, Arizona
Submitted on 25-10-2016
This hotel is a great place to stay at. Especially if you have plans to visit sea world. The location is great and you don't even have to use the freeway to get to sea world. The beds were very comfortable and the staff very accommodating. Upon arrival we had a pack and play already in the room waiting for us. We stay here every time we come to San Diego. This hotel has yet to disappoint.
from Green Bay, WI
Submitted on 26-10-2016
This hotel is decent. The rooms are standard. Nice pillows. Popcorn ceilings. The bathrooms could be nicer. The paint was peaking off my ceiling. And the grout is kinda dingy. My toilet is leaking and I asked to get it fixed twice. The workout center is adequate. But no yoga mats. There are 2 pools. I'd give the accommodations a 3 star except that the staff has been super amazing and really nice. They push it to a 4 star!! I am valeting a car at $20 a day. They provide bottled water in... Read more
from atascadero, United States
Submitted on 26-10-2016
Great location, great staff, had a wonderful stay for where I was needing to be. Great local food close by and the pool and amenities were perfect for my needs. I would highly recommend a stay at this particular Doubletree Inn any time. They will not disappoint you, if you give them a chance.
Submitted on 28-10-2016
This hotel was really nice, the bed and pillows incredibly comfortable, even for a city view, it's quite nice (I would recommend staying on the 11th floor, RM 1122). One of my favorite things though is the location from all the beaches, only a 10-15 minute drive to Pacific Beach, Ocean Beach, Coronado Beach, or Mission Beach. Downside, if you have something wrong, the only thing that they do to fix it is to offer you a drink or food, nothing more :(
Submitted on 01-11-2016
Stayed in the top floor, which was noisy because of machinery on the roof (AC?). Other than that it was very nice hotel. The bedding was comfortable and everything was clean. Would have been nice if the bottled water in the room was complementary (and not $4 a piece). Staff was friendly and helpful.
from Brentwood, California
Submitted on 02-11-2016
Spent 3 nights at the DoubleTree-Mission Valley-San Diego. Facility was clean and service was excellent. The people made us feel more than welcome. Registration, Bell people and the Valet folks all went above and beyond which added to our appreciation of this facility.
from san diego, United States
Submitted on 08-11-2016
The Doubletree Hotel is a lovely place to call home .The staff is exceptional, the rooms, clean, fitness room and pools are awesome. The hotel is easy access to many places and has the trolley close by to take you to many places. There is a mall close by and good restaurants so one does not have to go far for a good meal.
from Murrieta, California
Submitted on 13-11-2016
Close location to many places, shopping mall, restaurants, trolleys are across the street, quiet hotel. Rooms are spacious, beds are comfy and clean. Hotel customer service was perfect, friendly staff. Will always be back to our home away from home!
from San Diego, United States
Submitted on 13-11-2016
I've been here a few times on business and as always the hotel staff is amazing. The cookie continue to be great and the staff is generous with them. The accommodations are very good and the location is very covenant to the businesses in the area.
from Honolulu, Hawaii
Submitted on 14-11-2016
Stayed here for Comic Con and it was perfect. Didn't want to stay in the Gas Lamp where it's so noisy so this was a perfect getaway. Would have been nice to be just a little closer but the trolley is right across the street which was convenient. Food was great, fitness center was great, malls nearby within walking distance. We had an issue with our room and the manager moved us into an even better room which was nice.
from Cumberland, Rhode Island
Submitted on 14-11-2016
I went for a conference there and stayed 2 extra days for pleasure. The hotle is close to the aiport. Many restaurants around as well as malls. The hotel was very nice and frint desk staff was welcoming and offered us delicious cookies. Maria was one of the front desk staff members that was helpfup amd very pleasant. The hotel has a nice inside and outside pool and fire pits and jacuzzi. The outsoor pool was very romantic at night with the lights, palm trees and the fire. The area was no so grea... Read more
from Conyers, Georgia
Submitted on 14-11-2016
Away from the crowds of downtown, the hotel is very comfortable with an easy walk to several outside restaurants. The hotel restaurants are also good. The best part is the walk across the street to catch the trolley that is easy access to most of the best sights of San Diego.
from Winnipeg, Canada
Submitted on 15-11-2016
The location is perfect. Trolley is also located right across the street and many things within walking distance. The staff was super friendly and checked us in immediately. Very nice outside sitting area to unwind and enjoy a beverage at. Room was always clean and beads were comfy. Very spacious and didn't ever hear the neighbors
Submitted on 16-11-2016
If you find yourself in San Diego during the winter, this hotel would be a great choice if you have kids. Mainly because along side of the bar and restaurant, gym,and outdoor pool this is the only hotel within 30 miles that also offers their guests a indoor heated pool. and i'm not talking about semi warm pool, this pool was heated so well it felt like i was swimming in a giant tub. other great things about this hotel is that their staff is more then welcoming, and happy to help you with any... Read more
Submitted on 17-11-2016
This hotel is very nice. It has nice amenities. Rooms have nice insulation so you cannot hear other guests in their rooms. It has a small coffee shop in the lobby that carried small snacks and pastries, etc. Parking is an extra charge and please note the parking garage only accommodates 6"7" parking structure. All other areas around are tow away zones.
from Silver Spring, Maryland
Submitted on 18-11-2016
Hotel is nicely located near local shopping and restaurants, easy trip to/from the airport as well. Rooms were large clean and well appointed with plenty of work space. All the staff I interacted were friendly and eager to accommodate any request.
Submitted on 20-11-2016
This hotel was an incredible value. I was able to book at the last minute to be near the hospital where my father was taken for and emergency room visit. The breakfast restaurant and evening restaurant crew were all so very kind as we made our way through a scary time. Just top notch and a great experience in every aspect. Thank you!
from North Haven, Connecticut
Submitted on 22-11-2016
This is a good hotel in the mission district. There is a good restaurant right next door. If you are calling for an uber, make sure they don't go to the upper level above the garage. many do by accident. Also if you have to depart early don't book the breakfast because it doesn't start until later. Otherwise a strong hotel with nice staff
from Singapore
Submitted on 25-11-2016
Loved the location. Especially if you are travelling wit family and kids; this is the perfect location with lots of shopping and dinning options within 10 mins of walking distance from the hotel. The staff were friendly and helpful.
from Chicago, Illinois
Submitted on 28-11-2016
We took a quick trip to San Diego but hadn't made any reservations for lodging. I jumped on Expedia and found this hotel for a great price and then checked Tripadvisor (always my #1 go to for travelers' reviews) to see the rating and travelers' pictures for this property. For this to be an older property, we were very pleased with the ambiance of the hotel and our room. Our room was clean and spacious and we absolutely loved the frosted sliding doors to the bathroom. It is also in a great locati... Read more
Submitted on 28-11-2016
The hotel staff at this Doubletree works hard to ensure you have a good stay. The rooms are large and comfortable, but some of the hardware seems to need work. The elevators are really cool. Excellent place to stay.
from Yuma, AZ, United States
Submitted on 28-11-2016
The staff was extremely professional and courteous. We tried checking in early, but our room was not ready, they have great check-in process where they send you a text when your room is ready. Several great places to eat awhile your room is getting ready. Great Bar!
Submitted on 28-11-2016
Convenient location for restaurants, shopping and activities. Nice rooms, indoor and outdoor pool and outside areas were clean and very well maintained throughout our visit. Very friendly and helpful staff made you feel comfortable and welcomed.
Submitted on 30-11-2016
I've stayed in a number of DoubleTrees for business (my company almost always books hotels in the Hilton portfolio), and this is definitely the best DoubleTree I've experienced, and perhaps one of the best Hilton properties I've stayed in. Upon check-in, I received an upgrade to the 10th floor. My room was spacious and had all the necessities (desk, sitting chair, dresser, microwave, fridge, coffee/tea, etc) and a very large TV. All furnishings seemed up-to-date and of decent quality. Bathroom... Read more
from Azusa, California
Submitted on 30-11-2016
This hotel is in a great location. Staff always friendly and professional. Always ask if we. We need anything. We have stayed here numerous times over the past 9 years , as we have family in San Diego.