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BEST WESTERN PLUS Island Palms Hotel And Marina

San Diego, CA, US (SAN)

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Based on 3138 reviews
Only 2.7 miles to San Diego International Airport, this hotel is just 10 minutes from Downtown San Diego.
Room & Rates
Deluxe Water View - Includes FREE Wi-Fi, Airport Shuttle - BEST WESTERN PLUS Island Palms Hotel And Marina - 1

Deluxe Water View - Includes FREE Wi-Fi, Airport Shuttle

Room Amenities
  • Two Queen beds
  • Deluxe Water Views
  • Standard Amenities
  • Bright and casual contemporary decor
  • Private balcony or patio
  • Accommodates up to 4 People
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Traditional Guestroom - Includes FREE Wi-Fi, Airport Shuttle - BEST WESTERN PLUS Island Palms Hotel And Marina - 2

Traditional Guestroom - Includes FREE Wi-Fi, Airport Shuttle

Room Amenities:
  • One King Bed or Two Double Beds
  • Best Value at a Waterfront Hotel
  • Sleeps up to 4 People
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Island Palms Suite - Includes FREE Wi-Fi, Airport Shuttle - BEST WESTERN PLUS Island Palms Hotel And Marina - 3

Island Palms Suite - Includes FREE Wi-Fi, Airport Shuttle

Island Palm Suite Amenities:
  • One King Bed or Two Double Beds
  • Separate Living area with Sofa Sleeper
  • Full Kitchen
  • Private Balcony
  • Coffee Maker, Hairdryers and Iron/Board
  • Sleeps up to 5 People
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BEST WESTERN PLUS Island Palms Hotel And Marina
2051 Shelter Island Drive, San Diego, CA US 92106

Why Stay Here?

  • Complimentary Airport Shuttles
  • 2 Bayside swimming pools
  • Fitness Center
  • High Speed Internet Access in all rooms/areas
  • Honored Wedding Facilities
  • Lush courtyards and gardens
  • Meeting and Conference Options
  • Mega-yacht Marina
  • Outdoor fireplace
  • Waterfront Restaurant - Blue Wave Bar and Grill


Perfect Room for Everyone:
With several room options to choose from, we`re bound to have the room that`s right for you. The BEST WESTERN PLUS Island Palms Hotel consists of three distinct guest experiences: Island Palms for a tropical island experience, the Casa Del Mar for a taste of the Mediterranean and the beautiful Casa Marina with breathtaking water views. In addition, one of the two swimming pools features a unique outdoor fireplace. This island-style getaway also features a waterfront restaurant and lounge, bicycle rentals, tennis courts, complimentary airport shuttle, complimentary wireless internet and parking. Whether you are a party of two or a family of six, you`ll find the perfect room or suite to fit your needs.


Delicious Dining:
Blue Wave Bar & Grill has a menu inspired by its tropical island surrounding. Patio seating had panoramic marina and hillside views that afford patrons an incredible glance of the grand beauty of Point Loma.

Note: Beginning June 1, 2014, parking will be $10 nightly.

AMENITIES:
  • 24-Hour Front Desk
  • AAA Approved
  • Attraction Tickets Available
  • Boat Dock
  • Business Center (+)
  • Business Services (+)
  • Cable
  • Car Rental Desk (+)
  • Coin Operated Laundry (+)
  • Complimentary Coffee
  • Conference Rooms (+)
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Express Check-Out
  • Exterior Corridors
  • Fishing (nearby)
  • Fitness Facility
  • Flat Screen Television
  • Free Airport Shuttle
  • Free Morning Paper
  • Free Parking
  • Free Wi-Fi
  • Handicap Services
  • Ice Machine
  • Jacuzzi/Hot Tub
  • Lounge/Bar
  • Multilingual Staff
  • Non-Smoking Property
  • On-Site Check In
  • Outdoor Pool
  • Postal Services
  • Restaurant
  • Room Service (+)
  • Spa Services (+)
  • Vending Machines
  • Wake-Up Service
  • Water Sports (nearby) (+)
  • Wedding Services (+)
  • Whale Watching (nearby)
  • Wheelchair Access Elevator
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3138 reviews
from Cork
Submitted on 21-05-2016
We stayed for four nights in a studio type apartment. Instantly relaxing location, always feels good to be surrounded by expensive boats. Easy access to city and other attractions. The welcome was warm, we were accommodated straight away, even though we were early for check-in. The accommodation was excellent with view of marina. The kitchenette was well equipped. We were short some utensils such as bottle opener and kitchen knife, but these were provided readily on request. Lovely walk along th... Read more
from La Center, WA
Submitted on 21-05-2016
In celebration of our 30 year wedding anniversary we booked the Best Western Island Palms for four nights. We wanted to stay here because we met while living in San Diego and were married in Kilauea, Kauai- so this seemed to be the perfect place that had those two memories together. Although we thought it was a bit expensive, we got the King Suite in the Casa Del Mar building. We checked in on 14 May and requested a bellman help us with our bags (we were on the 2nd floor and there is no ele... Read more
from
Submitted on 23-05-2016
Really nice hotel, looks out onto the bay oneside the maruna the other. The bar and resturant staff were really friendly, even though they had a surgery program on in the bar on their big tv's by mistake. Breakfast was really fresh and tasty and you could buy tickets for the zoo there at a discount rate which saved a lot of time. Overall worth a little extra cost.
from Sydney, Australia
Submitted on 25-05-2016
We just loved this hotel. Everything about it is inviting and restful. The view is lovely out onto the harbour. All rooms look over the water due to the location & design of the building. It is very peaceful & serene. A real soul restorer. It is in a great spot for exploring San Diego. Close to all major attractions and freeways. The rooms are older but well maintained & very clean. The beds are comfortable. The food is really good. We dined in the restaurant and ordered off the lounge menu ... Read more
from King, North Carolina
Submitted on 01-06-2016
We saw this hotel online while driving to San Diego...Called the hotel to check for availability and the staff immediately found us a room even though the hotel was almost full and it was late in the day...They held the room until we arrived...Staff were extremely friendly upon check-in and check-out...Our room and patio outside the backroom looking at the marina was beautiful...We will be flying to San Diego again in the near future and will be staying at this hotel once again..We stayed in Roo... Read more
from
Submitted on 01-06-2016
Spacious rooms and toilet. Great marina views. Offers complimentary bike services during the day too! Great! Hotel is tucked in at shelter island. Traffic is better around here. Scenic view whilst driving in the area. Friendly and helpful staff :).
from Istanbul, Turkey
Submitted on 02-06-2016
Our room very comfortable and clean ..It isvery important point our room view very nice ...Shelter Island very special location therefore youcan choose this place..there is a free wifi in hotel . Staffs not friendly but everything is good .you can prefer this hotel .
from washington state
Submitted on 02-06-2016
On Shelter Island close to the airport and downtown. I love how laid back the island is, not tons of traffic like in the city but a 10 min drive to Old Italy or the Waterfront downtown. The hotel staff is always welcoming and does their best to honor requests. We prefer the Marina/pool side, vs the parking lot and road. Lounge is quite small but a lot of fun and the food is very good. We ate breakfast most mornings at the hotel and it was not included in the cost of our room. There are two pools... Read more
from Las Vegas, United States
Submitted on 04-06-2016
My Boyfriend & I Love this place the Staff is friendly and the hotel rooms are clean, The hotel location is near to everything yet you feel like your on an island with the harbor surrounding, we love this place!
from Pompano Beach, Florida
Submitted on 16-06-2016
My family and I stayed at the Best Western Plus Island Palms Hotel in June of 2016. I've been to San Diego many times, but never visited Shelter Island. What a cool place! The hotel is located right across the street from San Diego Bay near the boat ramp, where you can watch fisherman heading out in the morning and returning in the afternoon. The view across the bay of downtown is amazing. The hotel itself has obviously been recently renovated. It is clean and well-maintained. The beds were ve... Read more
from Bordeaux, France
Submitted on 17-06-2016
Great first floor room, clean, large comfortable bed, great sitting area and balcony overlooking the bay. Staff were helpful and pleasant throughout. Corridors could do with a makeover and more light.
from Queen Creek, Arizona
Submitted on 17-06-2016
We have been meaning to stay here for some time and finally got around to it. Very nice room in "Casa Marina". 3rd floor overlooking San Diego bay. Nice balcony where we sat watching boats and ships go by. Very, very friendly staff! The restaurant looks out on all the boats in the marina. Across the street is a park with a beach on San Diego bay, and a sidewalk that u can walk as far as downtown if you like. This is a great place to stay.
from
Submitted on 21-06-2016
This is an absolutely beautiful hotel that looks out over the marina and the bay. The pools are great, it's across from the park and pier and a great location for families. The rooms are big, especially the Jr suite we stayed in. There was a dining area with cups, bowls, silverware, small fridge and microwave. The bathroom has a,separate vanity area from the shower and toilet which is very helpful. I took away 2 stars for the mattresses which are very uncomfortable and housekeeping. We stayed fo... Read more
from
Submitted on 21-06-2016
We stayed for 2 nights and everything (bed, room, bathroom, amenities, pool, breakfast, room service, service, ...) was great! Check in was quick, our room was very tidy and spacious. We ordered breakfast room service and everything was hot and really delicious. By car you can reach Downtown and other attractions within 15 minutes. Our only regret was that we couldn't stay longer!
from
Submitted on 27-06-2016
I'm a tech here in San Diego and Shelter Island is my area. I work in this hotel all the time the staff are friendly and helpfull. So we wanted to do stay vacation this is where we picked. We got a suite and just had great time. Humphreys is within walking distance and there always having live music. We had dinner in island palms restaurant one night it was tasty. Then the other night had dinner at Humphreys and they let you in concert with no cover if you have dinner.There dinner was also great... Read more
from Long Beach, United States
Submitted on 28-06-2016
Clean, quiet and comfortable. I enjoyed my brief stay at the Best Western Island Palms, on Shelter Island in San Diego, CA The location of the hotel sets between two bodies of water and offers an exquisite view of the marina, and the Coronado Bay Bridge. The entire stay was comfortable and extremely relaxing.
from Maryland
Submitted on 29-06-2016
I took my family of four here for a 7 day vacation. The hotel management and staff were excellent to work with. Front desk employees were all friendly and kind. The cleaning staff did an excellent job. They showed great attention to detail and provided extra coffee, sugar and creamers when the saw that i was a big coffee drinker. Extra towels and blankets without having to ask as well. The location is amazing. Shelter island is quiet and beautiful. Peaceful walks at night. 15-20 minute ... Read more
from
Submitted on 29-06-2016
Wonderful suites, great for families traveling. We stayed for an entire week and spent most of our days in town or the surrounding areas. This was a great quiet spot for the evenings, a great place for us to relax at the pool and hot tub after a long day out. Danny and the front desk staff were very helpful, and the cleaning staff was fantastic. This is a great place for an extended stay or a quiet vacation, not if you want to stumble from Gaslamp bar to your hotel. Highly recommend for the ... Read more
from La Verne, United States
Submitted on 30-06-2016
Doesn't get much better than this. They are next to paddle board rentals and have their own tennis courts. We have stayed there many times. it is the perfect get away for my wife and I. We will be back soon.
from Hong Kong, China
Submitted on 03-07-2016
Great location first of all. Its close to all the tourist spots and to downtown. Just 5mins to Rosecrean street where you can get all the stores: laundry, banks, bakery (marvellous muffins). The rooms are huge, clean and nice. Comes with coffee machine, microwave. It has 2 swimming pools and a tennis court. Just park and walk to your room. Had a restful and happy stay.
from Az
Submitted on 03-07-2016
We stay at the Island Palms frequently, and always enjoy it. The location on Shelter Island can't be beat! While the property is an older one (as all the Shelter Island properties are), we find the rooms are always updated, clean and comfortable. Our preference is for the rooms on the marina side of the property, however on this visit our room faced the bay. We had a nice little patio with table and chairs, which was a nice place to relax at the end of the evening and enjoy the city skyline.... Read more
from Newcastle, United Kingdom
Submitted on 03-07-2016
I cannot speak highly enough of the hotel and its staff. On arrival last week, it soon became apparent that our booking agent (booking.com) had let us down by failing to confirm a change of date with the hotel, which was subsequently fully booked. This was in no way the fault of the hotel - but they went out of their way to make things right by arranging alternate accommodation for the first night, upgrading our room to a fabulous suite overlooking the harbour on our second and third night, and ... Read more
from
Submitted on 03-07-2016
Beautiful Hotel, clean grounds, friendly and helpful staff, clean and well kept rooms, teh Hotel Mgt staff is very approachable and helpful in arranging our stay, making changes or any othr needs we hd during our stay. We expect to make this Hotel our San Diego destination Hotel when we are in this area.
from YUMA
Submitted on 04-07-2016
We booked this hotel based solely on location--steps away from water. The truly great service, lovely grounds, and easy experience made it even better. Nice pool area with a view, great walking paths. Our room with a patio off the front was a tight fit for two queen beds--the door barely cleared the mattress--yet I can't even complain. A truly relaxing experience.
from Dublin, Ohio
Submitted on 06-07-2016
Best Western Island Palms is located on Shelter Island across the bay from Coronado Island. We loved it's quieter setting and our third floor rooms, with a balcony facing the bay, in the hotel's newest building. (Rooms on the opposite side of the building faced the marina.) It's location was a welcome respite from our busy daily tours to the zoo and other San Diego attractions. We used Uber every day with great success and less cost than renting a car. Everything at Island Palms was clean a... Read more
from Hamilton, Canada
Submitted on 06-07-2016
Me and my two kids stayed here for 6 nights while visiting family in the area. The short and sweet review is that this hotel is a solid choice for a decent hotel in a lovely, quaint location, with good amenities. While it has the name of a large hotel chain, it doesn't have a hotel chain feel to it, which I appreciated. This hotel has character and embodies the relaxed vacation vibe of the island. Here are the details: LOCATION: Shelter Island is in Point Loma. The "island" itself offers a re... Read more
from henderson, United States
Submitted on 06-07-2016
We have stayed at this hotel many time for the 4th of July celebrations. The staff are friendly and courteous. We love the large rooms, kitchenettes. They have two pools and a marina for those of you who boat.
from Gainesville, Florida
Submitted on 07-07-2016
Shelter Island allows you to walk around and experience the marina life, the bay life and the restaurant life. We sat outside and listened to Ring Starr who was playing an outdoor enclosed venue. Was fun listening to Ringo and watching the fireworks at Sea World.
from Ohio
Submitted on 10-07-2016
Got in late (11pm) so only had time to crash and then get ready to head out the next morning on our way up the California coast. Room was clean, and walking out in the morning we had a view of the harbor and two chairs and a table to have a cup of coffee at. Only two negatives - one that someone had done a poor job with the light switches inside the bathroom and you needed to use the one outside of the bathroom to get all the lights and fan working (ding on the hotel) and the other was the par... Read more
from
Submitted on 10-07-2016
We recently stayed at the Island Palms for two weeks. The rooms are beautiful with many high end upgrades, and almost every room has a view. During our stay we upgraded to a suite. Hotel staff, Joey, was very helpful at getting all our luggage to the new room, and displayed wonderful customer service. I tried to tip Joey, but he politely declined and said he was just happy to help. Also, room service is delicious. Tip is already included, and the delivery staff always reminded us of this so tha... Read more
from Culver City, United States
Submitted on 11-07-2016
Everything about this hotel is good. The staff, the restaurant, the lounge/bar, the pools, the room, and (if you opt for the Marina side), the view. We went to see a concert at Humphreys, which is only a short walk away. Highly recommend.
from Altadena, California
Submitted on 11-07-2016
Stay in San Diego often because I have one child at University. This time, it was all about relaxing and having a famiy vacation. This hotel was a very pelasant surprise. The rooms are VERY spacious. The parking is very easy. The pool was heated and I was able to work out my muscles after kayaking view a view of the the harbor and boats with the sunsetting and had the spa to myself. It was as it I owned the place and it was amazing. Had a junior suite with 2 queens and a rollaway. Ask for a cle... Read more
from poway
Submitted on 13-07-2016
This Best Western went way beyond my expectations. The location was great, room was awesome (2 room suite with a nice balcony overlooking the marina). We were here to celebrate our anniversary and they made us feel so welcome. They even presented us with a bottle of champagne and chocolate covered strawberries. The grounds are beautiful and the staff was exceptional.
from San Francisco, California
Submitted on 18-07-2016
Trip Advisor reviews plus good prices are the reason I chose this hotel (resort would describe it as well). Such a beautiful and well kept property with stunning views. Check in is at 4pm - we tried to get in earlier but it was a very busy weekend. DO NOT EXPECT TO GET IN EARLY - keep this in mind. If you do it will be a pleasant surprise during busy season. Main pool is gorgeous - love that it's open until 11pm. Night swim was great! We were upgraded to a king suite (H-218) b/c it wa... Read more
from South Lyon, Michigan
Submitted on 18-07-2016
We stayed for six nights, in for a wedding, and the suite we had was exceptional. Clean, quiet, housekeeping was thorough. Property has recently been updated, thus the beds were very comfortable. We enjoyed our stay and will be back. PS, park across the street for free!
from Gilbert, AZ, United States
Submitted on 18-07-2016
Everything was good with the exception of the restaurant. poor service and terrible food. Other than that, EXCEPTIONAL place to stay. Beautiful location and friendly staff! Rooms overlook the water and short walk to the man made beach.
from Brandon
Submitted on 19-07-2016
Stayed here with my husband and 2 teenage boys. Loved the space and design of the room. We had a nice patio that looked out at the harbor. However we only had a partial view as a result of being on a corner room. We did request a full view bit unfortunately they were full. We did enjoy eating breakfast out there in the morning. There is a great little retro coffee shop not far from the hotel that has great breakfast sandwiches and coffee and tea selection. Better Buzz coffee shop made all our mo... Read more
from Medford, Oregon
Submitted on 19-07-2016
I was truly a joy to stay here. The front desk people, along with the entire staff, were wonderful and really accommodating. Location couldn't have been better. Very impressive and can't wait to head back.
from
Submitted on 20-07-2016
We stayed here from 15th July til 21st July 2016. Great hotel staff are great location is fantastic away from the hustle and bustle of downtown San Diego. Close to seaworld 15 mins max and all main attractions are also around 20ins max by car. Would recommend it to families or couples looking to be in an oasis
from Canton, United States
Submitted on 20-07-2016
This was the perfect place to stay for a girls trip, close enough to San Diego to make for quick drives downtown but far enough away that you can enjoy the quiet. The staff were fantastic and very helpful with any requests we had. We chose to park across the street for free instead of paying the $10 a night fee and had no problems. I would highly recommend this location to anyone travelling to the area.
from Santa Clarita, California
Submitted on 21-07-2016
We stayed here two nights in July. Our room faced the marina. It was awesome! It had a beamed ceiling and gave you the feeling of a bungalow. Was so quiet we slept great. Super comfortable bed. The Shelter Island location is beautiful. Surrounded by water on both sides. Also liked the 12:00 checkout. The lobby is really attractive with a lovely waterfall. The restaurant was great, wonderful view overlooking the marina, delicious food. We were eating late and they turned on the outside heaters so... Read more
from Oshkosh, Wisconsin
Submitted on 22-07-2016
Stumbled upon this hotel when booking our trip to San Diego. Being a Best Western property, we weren't expecting anything special, but ended up being blown away. Apart from getting GREAT value on our booking, the staff was very friendly upon check-in and gave us a free upgrade to a waterfront room. Two pools on-site were great, along with easy access to local restaurants and the waterfront walking path. I would recommend this to anyone staying in the area.
from
Submitted on 25-07-2016
The room was very comfortable for a family of 4. There is easy driving access to tourist attractions in San Diego. The pools were greatly enjoyed. The view of the bay and San Diego is wonderful. We would definitely stay here on another trip to San Diego.
from
Submitted on 26-07-2016
We stayed here during comic con. Check in was fast and all of the staff were very friendly. Our room had a patio with a view on the marina. The rooms are comfortable, very clean and spacious with a big tv. The only minor thing missing were complementary water (they have a vending machine at the hotel, the closest grocery store is not in walking distance) and toothbrush and -paste, but I'm sure you could request for them. You do get soap and shampoo. The hotel is located on a small strip of lan... Read more
from
Submitted on 27-07-2016
Really enjoyed our three day family get together at BWIsland Palms. The resort had a very tropical feel, friendly staff, nice pool with food and drink service and a nice dining room with good food and great harbor view. Would definitely stay again. Perfect weather also helps.
from Rocklin
Submitted on 27-07-2016
Room was located next to pool, but Manager took care of the problem. Restaurant was pricey for breakfast. Have stayed here before, rooms upstairs away from pools are quiet. Went for International Comic-con so shuttles ran 24 hrs.
from
Submitted on 27-07-2016
stayed here for SD Comicon. room was in newly renovated section of hotel. wanted top floor but got 1st. was actually nice. 'garden view' room was spacious and quiet. comfy bed and pillows. Server Shannon, in the hotel restaurant, makes a great LI Iced Tea and is a great gentleman who really knows his stuff. only two minor annoyances - guess they are saving energy so fyi, fridge appears to be on for 2 hrs and off for 6. food stuffs did not get cold enough. could hear door at end of hallway o... Read more
from Royal Tunbridge Wells, United Kingdom
Submitted on 29-07-2016
The room was very clean and had modern interior. It had everything we needed and both of the pools were lovely. The staff were very friendly and accommodating. Would definitely recommend to families, couples or anyone. Tennis courts as well!
from
Submitted on 30-07-2016
We have been returning year after year to this hotel. We have found the quality to be consistent each time we visit. The restaurant and hotel staff are always cheerful, friendly and really make you feel welcome!
from Newcastle upon Tyne, United Kingdom
Submitted on 31-07-2016
This was our base for six nights in San Diego, and I've got to say, we were barely in our room! But it was clean, tidy, super comfy bed, and a good base for the sights. There's free parking and plenty of it. You need a car to explore from here, but it's in the middle of all the places you want to be - 10/20 mins from everywhere really. There's a few restaurants nearby you can walk to - all excellent - and we ate breakfast at the hotel a couple of times, and it was nice for food and drinks. We... Read more
from
Submitted on 31-07-2016
Highly recommend this place. We stayed on the second floor in the casa del mar building facing the ocean! What a beautiful sight to see! We were able to people watch, watch people fish on the pier, watch boats coming in as well as lots of Navy stuff going on! We also got to bicycle around and all behind the hotel, which was a great sight to see! Room was always clean! No complaints. We would stay here again!
from Denver, Colorado
Submitted on 01-08-2016
We came to San Diego 5 days before checking into the Island Palms and stayed at another hotel on Harbor Island where the room, service, everything was flawless. But from the moment we arrived here, the disappointment began. We arrived at 1:30 and were told it was "almost ready" and they'd call us shortly. That was fine, but at 3:45 we went back again and got the same message and at 4:00 received a phone call. When we went to find our room at the Casa Del Mar which we had paid extra for a "wa... Read more
from San Jose, United States
Submitted on 01-08-2016
We were originally booked for the "Casa Del Mar building". The description was for a mini suite with water view. We checked in at the "Island Palms building" by mistake. The Front desk did not mention anything to me about it and I didn't realize my error until the next day but it didn't matter. We stayed in a 1 bedroom suite. I think that either place would have been great. We were very happy how our suite with a bedroom, bathroom and living room were spacious and clean. We had a view of No... Read more
from
Submitted on 02-08-2016
no regrets. great food beautiful views. staff is awesome. fun, peaceful. we got married here in 2015 and have all our family events here. everything is coordinated, planned. whether its for family or business, you will be treated 5 star. the food is their best feature. always the best. front desk has the welcome down perfect. great trouble shooters, fast, and solution mindset.
from
Submitted on 04-08-2016
We stayed at the Island palms for 3 nights and would highly recommend the hotel Very clean good sized rooms, excellent bed, good wi-Fi , tea and coffee in room , 2 pools , good food in the rest, very good service - only issue was a lack of sun loungers at the pool and no pool supervision
from South Berwick, Maine
Submitted on 05-08-2016
Stayed for two nights to attend my niece's wedding which was held at the hotel. Venue and reception room was perfect. Our room (#161) was spacious with two queen beds and walk-in shower. Restaurant was delicious and offered pool side service. The location of the hotel is terrific. San Diego Harbor across the street and 3 marinas behind the hotel. Opportunities to walk were endless. If given the opportunity, we would definitely stay again.
from Murrieta, CA
Submitted on 05-08-2016
From the moment we arrived, we were impressed with the island-themed lobby and friendly front desk personnel. We were very happy with the accommodations that we had booked on TripAdvisor. We were given a perfect and private location with a view of the sailboat marina and garden areas of the property. The room was immaculate and clean and attractively appointed and decorated with beautiful bedding, up-scale bath facilities, with mini-fridge, microwave and flat screen TV as well as other conve... Read more
from Soest, Nordrhein-Westfalen, Germany
Submitted on 06-08-2016
We came in directly from the airport on a delated flight, so it was great to just get into the car and drive up to the hotel which is only a couple of minutes away. staff was friendly, the room clean, the pool refreshing. very busy place because of the marina, but you will find also time to relax. great for jogging as well as the bay is just right there.
from Santa Rosa, California
Submitted on 06-08-2016
Stayed here for three days with my daughter so that she could register for San Diego State (Go Aztecs!). I chose this property because it seemed to have a beach/tropical themed ambience which would be relaxing and I was right. Very nice Best Western, with well manicured landscaping. Nice pool area - not large, but scenic. The hotel is very quiet, being on Shelter Island (FYI - Shelter Island is a manmade island only 300 feet wide and just a mile long and connected to the mainland). Bay on o... Read more
from
Submitted on 08-08-2016
Fun island to stay on marina on one side and bay view on the other. Enjoyed walking along the marina. We didn't make it in the pools as there was lots to do! Enjoyed exploring the island - nice walking paths and park for the kids. It does get a bit cool by the water in the evenings. Lots of Pelicans and herons on the pier.
from New York City, New York
Submitted on 09-08-2016
We were here recently for our 30th anniversary and I can't wait to come back. A huge shout out to Danny at the front desk who made our stay very memorable from the moment we set foot in the hotel. Thank you Danny! As others have mentioned, the location is prime. We have stayed downtown, on Harbor Island, Mission Valley, La Jolla and I would say this is the best out of all of them because of the view, quietness and privacy. There aren't the crazy crowds around downtown or horrible parking situa... Read more
from Kenmore, Washington
Submitted on 10-08-2016
Nice way to end our 10 day Cali trip. We were in LA area visiting friends in 110F heat wave, which really wore us out. So our last 3 days we moved to San Diego and the pleasant 80F days greeted us. The Best Western Palms is on Shelter Island, away from street traffic noise and congestion. The water is immediately behind the resort and in front of the resort. Behind is the marina, front is the fishing dock and passage way of the Navy ships. Across the front fishing dock is the Navy Air strip, so ... Read more
from
Submitted on 10-08-2016
Pros: Great location on Shelter Island with the marina in back and walking trail along the bay with a fishing pier across the street. Within short walking distance of the beach. Comfortable beds. Outstanding housekeeping. Onsite restaurant was good And the staff were very friendly and efficient. Two nice pool areas with ample seating and a small fireplace area at the pool for warming up in the evening. Nice patio with seating in most rooms. About 5-15 Minutes away from Downtown, La Jo... Read more
from Kuwait
Submitted on 10-08-2016
The location of the hotel was really good the view is amazing overlooking the marina.we had an issue with our rooms at first ,but thanks to Brenda at the front desk it was sorted quickly and were upgraded to a junior sweet at no extra charge !Thank you Brenda! The beds are comfy the rooms were clean .a coffee machine was provided. We loved our stay at the hotel
from
Submitted on 11-08-2016
Our room had a marina view, which was beautiful. There is a walking path along the marina. You can then cross over and walk along the bay. The lower pool offered a marina view and was less crowed plus the Jacuzzi worked where the one off the lobby only had two jets working. Would stay here again for sure! We thought restaurant a little pricey, but service & food good. We also found nearby Jimmy's, Miguel's and Pizza Nova to be excellent.
from Santee, United States
Submitted on 11-08-2016
Very nice rooms, and if you are going to a concert at Humphreys is easy walking distance. Love the Marina view, worth the extra couple of bucks to have that view, very relaxing. Only complaint no regular coffee in rooms, only decaf, I guess they ran out of regular coffee to leave in the rooms. But other than that a great place to stay!
from Burlington, Vermont
Submitted on 13-08-2016
Chose this location for the view and easy drive to the city on Harbor Drive and was not disappointed. Had requested an upper floor with city view and wish was granted. Parked across the street as others had suggested with no issues. There is a small pier where many local fisherman participate in their sport. Was a concert at the hotel next door the first night we were there but heard nothing and had no problem parking. Back of the hotel has a view of the many boats in the marina at the foot of a... Read more
from Hesperia, California, United States
Submitted on 13-08-2016
Romantic getaway on the bay. Many of the rooms here have a view of the bay so you can watch ships and other watercraft pass by looking out the window. Other rooms have a view of the yacht marina. The park across the street allows for walks along the bay with the view of the beautiful skyline of downtown San Diego. Some occasional loud noise from military aircraft may bother some people but not us.
from Westport, Connecticut
Submitted on 14-08-2016
We stayed in a queen suite. Very large room with a small kitchen area with a fridge and microwave. Nice overall place with a couple of pools and easy access to the beach across the street. No real complaints but a distance from downtown. Uber is fine but better to have a car in general in San Diego.
from Cave Creek, AZ
Submitted on 15-08-2016
The hotel is in a great location on Shelter Island. The staff is friendly and helpful. The rooms and general atmosphere is relaxing and comfortable. The hotel has views on both sides. The marina side is best for views. Recommend the 2nd floor rooms because of people walking past the ground floor rooms very often. The rooms in the newer buildings are nicest. The bar and bartenders are great, easy to find someone to talk to. Good happy hour options. The only things I feel they are lacking... Read more
from Scottsdale, United States
Submitted on 16-08-2016
I give this hotel a AAA rating! The customer service was excellent. Housekeeping did a great job of seeing to our needs and keeping our room spotless. Our breakfast was outstanding. Our total experience was, as usual, the best it could be!
from Lake Forest, CA
Submitted on 17-08-2016
Nice room. Very clean. Comfy bed. Sitting area outside of our room overlooked all the boats. Great spot for an evening cocktail before dinner. Had a very nice lunch at the hotel restaurant when we arrived as early check in was not available. Pool overlooks the boats in the harbor. It's nice but needs more attention from staff to pick up used towels. Overall, a very nice vacation.
from Budapest, Hungary
Submitted on 05-09-2016
This was our last hotel stay during our 3 weeks vacation in USA. We had stayed at numerous hotels prior to this hotel and this place was one of the absolute worst! Our room was very old and has a bad smell. The reception was so bad with lazy staff. The laundry and laundry key was lost at all time (totally chaos...). The pool water sometimes dirty... The location is perfect. But the hotel far from the good restaurants.
from Nottingham, United Kingdom
Submitted on 06-09-2016
Had a great stay at the Best Western. Beautiful location on the harbour. View from balcony directly onto marina. Rooms were spacious with two large beds. Hotel was generally beautiful. Location is slightly isolated on Shelter island with other hotels. Great little "pub" on the small jetty opposite hotel and a wonderful place called Bali Hai at the opposite end of Shelter island. It has the worlds strongest Mai Tai which were amazing with great views over San Diego. Humphreys hotel do an amazin... Read more
from New York City, New York
Submitted on 07-09-2016
I spent three nights in this great place with my wife and 6 years old kid.. We got the standard double room which was very spacious and comfy..The service in the hotel was very good and we hardly had any comments throughout our stay.. Shelter Island is a very convenient and elegant location and it is not very far from downtown Gas lamp district (just few minutes drive)
from
Submitted on 07-09-2016
Great place but ask for top floor if you see a bunch of families with screaming kids! A good nights sleep is a must and just know the floors above aren't sound proof nor the walls. Would of been nice to have slept in but couldn't with the constant dropping noises, screaming kids and person talking on cell phone!
from Brighton and Hove, United Kingdom
Submitted on 09-09-2016
A nice looking hotel, pools were nice but a bit on the cool side for me. Great outlook over the marina, or opposite a military base with lots of helicopters coming and going. BUT at time of reservation we asked for rooms together as we were travelling with our 3 children, 2 teenagers sleeping in other room. We also asked for an upper floor room. At check in my husband was told we were on the ground floor also they don't have any 2x double rooms together, so my children were further along the car... Read more
from Alameda, United States
Submitted on 11-09-2016
Have stayed in many Best Western hotels. The Best western plus Island Palms hotel is a cut above with spectacular location, marina views, bicycles for guests. Would definitely stay here for either business or leisure.
from Phoenix, Arizona
Submitted on 11-09-2016
Have now stayed at this hotel for two stays and each time have had a great stay. Has a bit of an older décor style but fresh and clean and located in easy walking distance from the bay as well as the boat marina. Has a great restaurant within but also many other options in the area.
from
Submitted on 12-09-2016
Nothing was too difficult for the staff, they were exceptionally helpful, we extended our stay and they made sure we could keep the same room. The location is great, on the water and the room was pretty nice. Will definitelyy stay here again and recommend it. Was easy to book in Tripadvisor. Also left my camera charger in the room, the process to find and return it promptly was impressive.
from Sacramento, California
Submitted on 12-09-2016
ARRIVAL: Check-in is 4 pm. Check-out is 12 pm. Front desk staff are friendly and detail-oriented. Check-in wasn't the fastest due to high volume of check-ins arriving at once, but definitely seamless. LOCATION: Situated on Shelter Island away from congestion and tourist areas, this place was great. I felt like I was on my own private island the whole time. The property sits across the street from the water (as you can see from the photo). A walk across the street yields beach, paved bike/foot ... Read more
from Auckland, New Zealand
Submitted on 12-09-2016
We stayed here in early September for a 5 night trip to San Diego. For us, staying on Shelter Island meant we were close to everything the city has to offer while enjoying a little nautical oasis too which was so relaxing. The hotel overlooks the marina and has two great heated pools. Families with young kids just note that the main pool is really deep so you need extra care. Both pools have a large jacuzzi or hot tub which were great to use long into the balmy San Diego evenings. You are guaran... Read more
from
Submitted on 14-09-2016
My girlfriend & I came here for a two-night stay & checked in to our room on the first floor with a marina view around 9:30pm. After entering our room, we unpacked, headed to the pool (open til 11) and hung out in the Jacuzzi. It was very relaxing and had a nice view of the marina. After returning to the room, my girlfriend turned on the shower & noticed a used bar of soap with hairs on it & half-full shampoo/conditioner bottles. This was very upsetting & a horrible way to start our trip. I ca... Read more
from Brighton, United Kingdom
Submitted on 15-09-2016
stayed for 1 night before flying to Vegas - great location for the airport - not central for main town but we had a car so that didn't matter. $10 a night for parking seemed a bit unnecessary.. just another way for them to get a bit more money. Room was really nice, spacious and modern and was lovely to have a balcony with great views even when it wasn't requested. Free WIFI and free bike hire I thought was a nice touch. I would stay again. Staff on reception were really helpful and provided us ... Read more
from Surrey, UK
Submitted on 15-09-2016
We stayed for 6 nights at the end of a trip around California. Our balcony looked over two car parks, a road and then the sea. The room was comfortable but there was an unpleasant smell possibly from the corridor where I believe someone had been sick some time before we arrived. There was no evidence of anything being done to better this. The bathroom was a good size. There was not a lot of wardrobe space and only a few drawers. There was no seating apart from a desk chair and chairs on the balc... Read more
from Maastricht, The Netherlands
Submitted on 15-09-2016
Quite far from the center of San Diego, if you really want to go to the center often, consider a different location. You should be able to borrow the bikes a bit longer, this doesn't make sense. Horrible that this hotel dares to charge guests $10 parking fee per day. Pool runs out of towels quickly and had to ask 4 times to get new ones. When I asked the hotel staff for the transport possibilities to the city center, the only feedback was that they could call a taxi. No guideline on parking or w... Read more
from Rancho Cucamonga, California
Submitted on 15-09-2016
My extended family stayed at the property for a quick over nighter after a family event. The room (with two queens) was cozy but spotlessly clean- we were very impressed. The view of the marina was very nice and peaceful. The kids used the pool with no complaints. The staff, at every level, was ON POINT. Our every need was cared for cheerfully and quickly. Check-in was a breeze. The only issue we had was the portion size of the food at the restaurant. The cost was a little spendy but exp... Read more
from Little Rock, Arkansas
Submitted on 18-09-2016
This place definitely exceeded our expectations. Spotlessly clean, quiet, a great view of the marina and good restaurants within walking distance. If you are looking for easy access to the city center there are probably better places to stay, but if you want a laid back vibe close to the water, this place is perfect.
from
Submitted on 18-09-2016
Beautiful location, easy to get around town from there. Only issue was my tub was having problems and they came and fixed it at 11:30 at night then the next day called 3 times before 8 am to see when they could come back to fix it I said after 3 would be great that didn't work for them so they came then sense we were awake. Positive notes the hotel was very clean and staff was friendly. So I would recommend a stay there as long as you don't need any maintenance assistance.
from
Submitted on 19-09-2016
Stayed here for the San Diego Comic Con this summer and we had a great room with a marina view. Excellent rooms, clean and excellent staff. This is absolutely a hotel I would love to stay again. Not cheap, but definitely worth the price.
from Faridabad
Submitted on 20-09-2016
This best western plus is a normal 3 star property. Best part is the location - shutter island. Rooms are quite and comfortable with small kitchenette, but they need renovation. Check-ins are quick, however, the main reception can be quite far off from rooms depending on the room location (they have 3 different hotel sections). We were offered free parking, which was a nice gesture from hotel.
from London, United Kingdom
Submitted on 21-09-2016
Travelled from Las Vegas to Island Palms for 2 nights on homeward leg to LAX. Traffic from Los Angeles to San Diego was heavy so allow for that. Upon arrival in evening pleased to say it is placed in an oasis of calm. Check in was swift. Parking on site ($10 per night) was easy (you can apparently park for free in a car park opposite the road but as unfamiliar I did not). Room was clean and comfortable: 2 large doubles. Wide-screen TV, coffee maker (4 cups worth). Decor modern and subtle but sur... Read more
from Santa Rosa, California
Submitted on 21-09-2016
Our stay lasted 6 days for a wedding we were attending at the hotel next door. Not wanting to pay the considerable higher rates at the other hotel we chose the Best Western Island Palm. We were very very please with our room in the Casa Marina Building and the staff was very pleasant. Parking was easy and the overall stay was wonderful. We chose a non view room on the ground floor and it came with a private patio which was nice, 2 comfortable beds and enough plugs for all our electronics. Refr... Read more
from Clinton, Iowa
Submitted on 22-09-2016
We were here for 2 nights, the hotel was clean, quiet, the staff was very friendly. Our tv went out and the maintenance man did all he could to repair, even changing out the 42 in tv, to no avail, they offered to have us change rooms. The front desk gave us a 50 dollar credit and 2 nights free parking.
from British Columbia, Canada
Submitted on 22-09-2016
Nice comfy bed in a airy room. Very quiet for sleeping. The hotel's location is convenient only if you rent a car in order to visit attractions and downtown. The restaurant had nice tasty meals, but were very overpriced. Very accommodating staff!
from Salinas, United States
Submitted on 22-09-2016
The location of this hotel is quite wonderful, sandwiched between a marina and San Diego Bay. It has lovely walking paths, a children's playground, marina and restaurants close by. The room was clean, overall, except for the carpets, which were very dirty and made my feet black! The restaurant service was fast and the food is very good.
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