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DoubleTree by Hilton Hotel San Bernardino

San Bernardino, CA, US (SBD)

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Based on 205 reviews
Have fun celebrating all things citrus at the annual National Orange Show. Attend performances at the San Manuel Amphitheater.
Room & Rates
1 King Junior Suite - DoubleTree by Hilton Hotel San Bernardino - 1

1 King Junior Suite

Room Amenities:
  • Wi-Fi
  • Sweet Dreams Experience Bed
  • Sleeper Sofa
  • 42" HDTV
  • Clock with MP3
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1 King Bed   - DoubleTree by Hilton Hotel San Bernardino - 2

1 King Bed

Room Amenities:
  • Wi-Fi
  • Sweet Dreams Experience Bed
  • 42" HDTV
  • Clock with MP3
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1 King Bed Larger Room - DoubleTree by Hilton Hotel San Bernardino - 3

1 King Bed Larger Room

Room Amenities:
  • Wi-Fi
  • Sweet Dreams Experience Bed
  • 42" HDTV
  • Clock with MP3
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1 King Bed Larger Room w/Mountain View - DoubleTree by Hilton Hotel San Bernardino - 4

1 King Bed Larger Room w/Mountain View

Room Amenities:
  • Wi-Fi
  • Sweet Dreams Experience Bed
  • 42" HDTV
  • Clock with MP3
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1 King Accessible Room w/Tub - DoubleTree by Hilton Hotel San Bernardino - 5

1 King Accessible Room w/Tub

Room Amenities:
  • Wi-Fi
  • Sweet Dreams Experience Bed
  • Visual Fire Alarm, Door and Phone Alert
  • 42" HDTV
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1 King Mobility/Hearing Accessible with Bathtub - DoubleTree by Hilton Hotel San Bernardino - 6

1 King Mobility/Hearing Accessible with Bathtub

Room Amenities:
  • Wi-Fi
  • Sweet Dreams Experience Bed
  • Visual Fire Alarm, Door and Phone Alert 
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1 King Hearing/Mobility Accessible Room w/Tub - DoubleTree by Hilton Hotel San Bernardino - 7

1 King Hearing/Mobility Accessible Room w/Tub

Room Amenities:
  • Wi-Fi
  • Sweet Dreams Experience Bed
  • Visual Fire Alarm, Door and Phone Alert
  • 42" HDTV
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1 King Hearing/Mobility Accessible Room w/Roll-In Shower   - DoubleTree by Hilton Hotel San Bernardino - 8

1 King Hearing/Mobility Accessible Room w/Roll-In Shower

Room Amenities:
  • Wi-Fi
  • Sweet Dreams Experience Bed
  • Visual Fire Alarm, Door and Phone Alert
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1 King Bed Mountain View - DoubleTree by Hilton Hotel San Bernardino - 9

1 King Bed Mountain View

Room Amenities:
  • Wi-Fi
  • Sweet Dreams Experience Bed
  • 42" HDTV
  • Clock with MP3
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1 King 2 Room Suite - DoubleTree by Hilton Hotel San Bernardino - 10

1 King 2 Room Suite

Room Amenities:
  • Wi-Fi
  • Sweet Dreams Experience Bed
  • 42" HDTV
  • Clock with MP3
  • Sofa Sleeper
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2 Queen Beds   - DoubleTree by Hilton Hotel San Bernardino - 11

2 Queen Beds

Room Amenities:
  • Wi-Fi
  • Sweet Dreams Experience Bed
  • 42" HDTV
  • Clock with MP3
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2 Queens Hearing/Mobility Accessible Room w/Tub, Mountain View - DoubleTree by Hilton Hotel San Bernardino - 12

2 Queens Hearing/Mobility Accessible Room w/Tub, Mountain View

Room Amenities:
  • Wi-Fi
  • Sweet Dreams Experience Bed
  • Visual Fire Alarm, Door and Phone Alert
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2 Queens Hearing/Mobility Accessible Room w/Roll-In Shower, Mountain View - DoubleTree by Hilton Hotel San Bernardino - 13

2 Queens Hearing/Mobility Accessible Room w/Roll-In Shower, Mountain View

Room Amenities:
  • Wi-Fi
  • Sweet Dreams Experience Bed
  • Visual Fire Alarm, Door and Phone Alert
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2 Queen Beds Mountain View - DoubleTree by Hilton Hotel San Bernardino - 14

2 Queen Beds Mountain View

Room Amenities:
  • Wi-Fi
  • Sweet Dreams Experience Bed
  • 42" HDTV
  • Clock with MP3
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DoubleTree by Hilton Hotel San Bernardino
285 East Hospitality Lane, San Bernardino, CA US 92408-3411

Try your luck at San Manuel Indian Bingo & Casino, or cheer for cars racing around the track at Auto Club Speedway, both just 20 minutes away from our San Bernardino hotel.Relax in the heated outdoor pool and hot tub, or work on your exercise routine in the 24-hour fitness center with cardiovascular and weight equipment. Pass some time and test your skill in the game room.Enjoy the signature warm DoubleTree Chocolate Chip Cookie youll receive at welcome. Relax in a comfortable guest room that features modern dcor, complimentary WiFi, an HDTV, a work desk, and multiple phone lines. Upgrade to enjoy views of the mountains and a refrigerator in your room.Dine on comfort food with a modern twist at The Cutting Board, open for lunch and dinner. The Cutting Board Bar offers micro brews and custom cocktails, and outdoor patio seating. Select from a cooked-to-order breakfast or an expansive buffet in the Sunrise Room, and pick up your favorite beverage or a to-go meal at The Bistro.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • ATM Machine
  • Accessible Facilities
  • Accessible Parking
  • Accessible Rooms
  • Audio Visual Equipment (+)
  • Baggage Hold
  • Business Center
  • Coin Operated Laundry (+)
  • Concierge Desk
  • Elevator / Lift
  • Fax Service
  • Fitness Facility
  • Gift Shop on Property (+)
  • Laundry/Valet service (+)
  • Lounge/Bar (+)
  • Luggage Storage
  • Meeting rooms
  • Multilingual Staff
  • Printing services available
  • Room Service
  • Safe deposit box
  • Swimming Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 205 reviews
from Bell Gardens, California
Submitted on 31-05-2016
i stayed here because of a soccer tournament. The light switch before the bathroom was dirty. Also when I look underneath the bed to see if my kids left any shoes or socks I found a beer bottle cap. That gives an indication that the room was not cleaned thoroughly. The tv did not turn on right away so I had to call for service to fix it. The elevator was extremely small. Other than that it's ok.
from Winnetka, United States
Submitted on 02-06-2016
Getting there was great, location is wonderful, but at night beware of falling ice. My husband and I were walking in from dinner to receive falling ice from above. Being pregnant worried I may slip or fall, but my husband got the brunt of it falling on his head and some of it just splattering on me. Keep your eyes open at all times i guess even from FALLING ICE.
from Gainesville, Florida
Submitted on 07-06-2016
Just this past weekend we stayed at the Doubletree in San Bernandino while in California for a brief getaway. Not being familiar with the area or hotel we based our decision to stay there on what we saw from the website. Although the pictures do justice for the facilities and amenities what you cannot detect online is there excellent friendly service which would be reason enough to return.
from
Submitted on 08-06-2016
I blocked out about 20 rooms here for my family from out of town for my wedding in May 2016. Denise was very friendly and professional and made it very easy for my family to call in and reserve a room at a special rate. I would recommend them!
from san bernardino, United States
Submitted on 09-06-2016
If I were to come back to San Bernardino, I would definitely stay at this hotel again. The check-in process was very smooth. My room was clean and cozy. Room service was amazing. Coming from the SF Bay Area to San Bernardino, I was very impressed by this hotel.
from Los Angeles, California
Submitted on 29-06-2016
We had a very pleasant stay at this hotel. The front desk staff was exceptional and provided the best customer service we've had a hotel before. The beds were very comfortable which was much needed since we were participating in a triathlon that weekend. There was a beautiful sitting area outside with fire pits. We didn't have a chance to experience that but it looked very inviting. I would highly recommend staying here.
from Hagen, Germany
Submitted on 30-06-2016
The ideal hotel for the area, also very close to Riverside. Nice layout of the public spaces (restaurant, pool) with very inviting open-air sitting area (great to relax and have a drink in the evening). Good restaurant.
from Lincoln, United States
Submitted on 05-07-2016
This hotel is both secure and comfortable, with amenities that compare favorably with any hotel I have ever stayed at. The breakfast dinning room is beautiful and staffed with polite, attentive people, and the bar/dinner area is welcome and inviting. We noticed several locals come there because they prefer it to the other areas available in town. All the staff seem glad to see you and happy to make your stay comfortable. If you need to stay near Loma Linda for any reason, this is the place to st... Read more
from Kohler, Wisconsin
Submitted on 07-07-2016
The staff was outstanding the bartenders were very nice and knowledgeable and the food was very good. The pool was very welcoming in the hot weather the laundry room was clean and convenient . Overall my stay was very satisfactory .
from San Juan, Puerto Rico
Submitted on 09-07-2016
My wife and I were visiting family in the area. We had stayed in this hotel on numerous times when it was a Hiltom Hotel. With the conversion to a Double Tree by Hilton, the hotel is noticeably upscale and impressively improved. The value is outstanding.
from Sacramento, California
Submitted on 16-07-2016
The service at this property was outstanding. We couldn't believe how friendly everyone was. We will definetly be back when we come visit our daughter in southern cal. We normally stay at Embassay!!!!
from Knoxville, Tennessee
Submitted on 16-07-2016
This hotel is an excellent value. It is in excellent physical condition. The staff is obviously well trained in guest service. The hotel is priced to provide an excellent value. The bed was very comfortable. We stayed there for 3 nights and were completely satisfied. The best feature was the Starbucks outlet in the lobby. We really enjoyed that. What's not to enjoy?
from Colton, United States
Submitted on 22-07-2016
The entire staff at this hotel are very professional, friendly, and go out of their way to make you feel like part of the family. The service is excellent and quality of full service food and beverage is unmatched as compared to any other hotel.
from Phoenix, Arizona
Submitted on 23-07-2016
Myself and two of my friends spent two nights here to attend a conference in the area. The front desk staff was very friendly and helpful. The pool area was nice and large. There was also a sitting area outside next to the pool. Lots of comfortable seating there. We had a room with 2 queen beds and there was a good amount of space for all three of us. We appreciated the additional sink outside of the bathroom to allow more than one of us to get ready at a time. The room was clean. The bed was c... Read more
from San Diego, California
Submitted on 23-07-2016
We stayed there for a little league sectional in Yucaipa which was about a twenty minute drive. Family friendly, pool was nice, a little courtyard where the team gathered for food brought into premise. Adults ate at the bar area, food was pretty good. Rooms were clean and spacious, front desk was super friendly. I could tell it caters to business travelers, conferences and large parties for banquet rooms. Of course, the warm cookies upon arrival or when you return to the hotel :-)
from Scottsdale, Arizona
Submitted on 27-07-2016
Everything was so clean and comfortable. We had a neighbor that was smoking and set off the fire alarm. Hotel staff was very accommodating to us and changed our room immediately. Thank you guys! You're the best. We will stay again the next time that we are in town.
from San Dimas, California
Submitted on 13-09-2016
Excellent night stay!! Room was clean, bedding was great and very comfortable! A/c seemed a little weak for me, I like it cold!! I do travel with a small fan which made it very nice!! Food and drinks were great and the staff was nice and informative
from Boise, Idaho
Submitted on 14-09-2016
While I can think of many other quiet and peaceful locations to stay I think this place deserves major props for what it brings to the table. This hotel is right next to the 10 which provides easy freeway access but also brings with it a noisy environment. However, in my room I never heard any outside noise. The pool is really nice and they provide some great relaxing lounge areas along with a great outdoor bar area next to it. I would have to say the STAFF make this place!!! I would hope... Read more
from orange county, United States
Submitted on 15-09-2016
We were so pleasantly surprised to be greeted by an upbeat happy, accommodating front desk worker upon our arrival. She was so genuine and sincerely interested in ensuring our stay was outstanding. We were only in our room for one night and were gone until late at night- but every encounter we had with any staff was so positive. In a world where service is a dying art, it was incredible to have such a positive experience-
from San Bernardino, California
Submitted on 17-09-2016
The service at the bar/restaurant is slow regardless of busy they are. The man next to me ordered a salad and it took 50 minutes! They did not have clean pint glasses 2 visits and 2 nights in a row for beer so they used wine glasses! If you like mildew in the showers and white towels that are grey in color, you will be in heaven. Three day stays both times and brought it to their attention both times. Absolutely no fixing of the issues, they just move you to another room (again, mildew). It's a... Read more
from Los Angeles, California
Submitted on 17-09-2016
I have stayed at this property in the past and will stay here again. The beds are always comfortable and the rooms are clean. The front desk staff has always been friendly and accommodating. I have eaten at the restaurant several times and never had a complaint, food is always good.
from Duluth, United States
Submitted on 22-09-2016
An extremely wonderful stay. I would always advise my relatives and close friends to stay at your establishment. All the services were beyond my expectations. This was an exceptional experience. I have traveled around the world and your services are rated, in my opinion, 5 star. Thank you once again. Sincerely, Paul A. Fleming
from yuma
Submitted on 24-09-2016
looking for a great place to stay where customer service is taken to the next level??? Double tree in san bernardino is the place to stay. It's clean, staff is friendly and the ease of check in and check out is perfect.
from Los Angeles, California
Submitted on 27-09-2016
I was there for Ozz/Knotfest. Showed up to check in almost at 3am covered in bruises from the mosh pit and covered in dirt, with bloodshot eyes and makeup down my face. And the man at the front desk offered me a warm cookie and did not blink twice at the sight of me. He kept his composure and I did not feel any judgement from his part. I really appreciated that. Only complain would be housekeeping. They woke me up before 8am then again at 10am. Maybe it was my fault for not placing the "do not... Read more
from Atwater, California
Submitted on 28-09-2016
The hotel rooms are always clean. Staff are always friendly and helpful. Food in the hotel restaurant is always good but a bit overpriced, but I like the convience of not having to go out to a restaurant.
from california
Submitted on 29-09-2016
Went for the Ozzfest Meets Knotfest, was a clean hotel, with nice bar and dining room. Everyone helpful, and professional. And plenty of parking. Definitely will go to agian. Right off freeway. Restaurants around hotel.
from
Submitted on 30-09-2016
We had a room on the sixed floor. The room was small and had only one chair which was a cheap desk chair. It took forever to get hot water in the bathroom! I ran it for at least 10 minutes at the lavatory before it started to get warm.. The A/C (HEAT) control was not friendly. It didn't allow us to select just A/C. if we increased the temperature one degree, the system automatically turned on the heat. We didn't want heat, we just didn't want A/C! We had a small dog. The dog is well trained, n... Read more
from Wonderland
Submitted on 05-10-2016
I love staying here, not only for the cookies hahaha but cause the beds are so comfy! But the only down side is the internet sucks both premium and the free one! It's 2016 we need a strong wifi signal
from
Submitted on 07-10-2016
Not too much to say. Rooms were new, clean and the continental breakfast was quite tasty with extra bacon. The waitress/server that took care of us for breakfast was incredibly nice and went out of her way to make sure we had everything we needed. Thanks!
from Loma Linda, California
Submitted on 09-10-2016
So the hotel was okay. We rented a room for a week and every evening someone would turn off the air I am guessing it was housekeeping. So we can into a very hot room. Outside of that the room was good the bed was comfortable. They could have taken a bit more pride in cleaning up though we found a few hairs (not ours) on one of the nightstand next to the beds.
from Scottsdale, Arizona
Submitted on 09-10-2016
My husband and I were just passing through and needed a place to stay for the night. I researched Hilton properties on-the-fly because of my elite status, and because I wanted a nice place to stay and a nice meal. We hit a home run! Very nice property with what looks to be a newly remodeled lobby/ restaurant/ bar area with lots of nice spaces to just hang out. Ate bar food at the bar (at happy hour prices because the ball game was still on) and had one of the best meals of a 9 day anniversar... Read more
from Modesto, California
Submitted on 10-10-2016
We drove 400 miles for a loved ones unexpected passing. It was stressful enough so having staff that was friendly efficient and not troublesome asking too many questions or acting fake friendly, the room was very quiet and comfortable,
from Las Vegas, Nevada
Submitted on 18-10-2016
Don't pre request anything. We never got our extra towels. Finally got our extra pillows after requesting by two other times. The beds were amazing and the pool was nice. Although, the pool towels weren't restocked. So we us to sit and dry off by the cool breeze.
from Riverside, California
Submitted on 18-10-2016
The renovations definitely improved the looks of the place. Every staff encounter was extremely hospitable. It is a great location for restaurants, however, be careful walking. The pedestrian "go" signal is identically timed with the traffic "go" and the drivers don't look. The bed was comfy, we slept well...felt like memory foam. So if you like firm, maybe you should ask about the mattress.
from Joshua Tree, California
Submitted on 21-10-2016
Check-in was quick and friendly. The gave me a couple of extra cookies and bottled water when I requested it. The rooms were, as always, clean and nice. I was able to sleep the whole night without hearing any 'neighbor noise'.
from Las Vegas, United States
Submitted on 24-10-2016
Business trip to San Bernardino netted me a great hotel experience with the DoubleTree by Hilton. Friendly staff and a warm cookie upon arrival and check-in. Great room and an ecology friendly trash/recycle bin. No complaints at all. Great location. Easy to reach and close to my business meeting locale. I'd recommend this hotel for both business and vacation stays.
from
Submitted on 30-10-2016
One is close to everything, rooms are quiet, and pleasant surrounding in the hotel and by the pool. Lots of restaurants to choose from for your dining pleasure. Close to shopping, quaint shopping areas that are pleasant to cruise through in the evening in Redlands. You can also eat various cuisines - Asian, French, Italian, English. There are also unique coffee shops, crepe shops, and ice cream made fresh to order. Wonderful experience.
from Brentwood, United States
Submitted on 02-11-2016
Night staff was not helpful at all. Claimed my credit card was not readable. Said they couldn't input the number directly. Had to use a different card. Tried to show me how that card was bent, by bending my card. Ironically, the unreadable card has worked at the Hyatt Regency in Newport the next day as well as every other place I've needed it, including of all places Jamba Juice. The day staff were much more helpful and kind. So they are getting a middle of the road review from me.
from
Submitted on 04-11-2016
One of two standby locations used for business travel. Good rates for the area, easy walk (across the street) from restaurants, clean with friendly staff. Remodeled lounge area with a couple small fire pits. Well lighted parking lot for night travelers.
from Thousand Oaks, Cal
Submitted on 08-11-2016
Beautiful place, all remodeled, bar food was excellent & a great price....Breakfast was overpriced, wait staff terrible...Convention food was great, but lunch they ran out of food...Wish they would have had a room price that included breakfast...
from Menifee, California
Submitted on 09-11-2016
Luncheon was awful. Ran out of food. Pasta was very dry, no sauce at all. My strawberry shortcake was also dry one tiny piece of strawberry. Really not worth the price. I have gone here for years and the food was always great. But since the change from Hilton to Double Tree not as good. Food has gone down hill.
from San Diego, California, United States
Submitted on 10-11-2016
Perfect gym - it had great cardio, upper body, and lower body gym equipment. The rooms are clean and feel new-ish. The lobby, bar and hallways are nice. Defintely conveniently located in the Inland Empire. I stayed for four nights and the cleaning staff did a great job keeping my room in tip-top shape.
from La Quinta, United States
Submitted on 14-11-2016
bed is the most comfortable to date, shower was great, hot water right away and stayed consistent. pillows very fluffy and comfortable. Had all the amenities! The staff were very friendly and accommodating, needed maintenance that arrived in less than 10 minutes, plenty of bath essentials.
from Lake Elsinore, California
Submitted on 15-11-2016
We were there for a cheer competition and it made it so convenient to be close to the stadium. The service was excellent. The staff was so friendly. We had asked to be close to our other friends with rooms and they accommodated us, happily!
from lake elsinore
Submitted on 15-11-2016
My stay at the hotel was great they are always friendly and welcoming when I come. The Clark takes time to check you in and always makes sure everything is fine with you before completing the transaction.
from Lynwood, California
Submitted on 15-11-2016
The hotel was clean staff friendly helpful.?????? would recommend this place definitely.It was right off the 10 fwy. Cookies were delicious. The bed was comfortable. View was really nice. Over looking the San Bernardino mountains. Staffwas a welcoming .
from Springfield, United States
Submitted on 14-11-2016
The team members were all wonderful and made us feel very welcome. I had issues with getting my rental car and the girl at the front desk could tell I was agitated. Even though it had nothing to do with the hotel and it wasn't there fault I was having problems with the car company, they still asked if there was anything they could do to make it better. It turned the beginning of my trip from being really bad to fabulous!
from Rancho Cucamonga, California
Submitted on 18-11-2016
Great hotel, great service and great location to shop/eat nearby. Staff were friendly and breakfast was outstanding. Easy access to freeway /interstate. Recommend to anyone staying near area for business or pleasure.
from Moraga, United States
Submitted on 28-11-2016
Room quite nice - clean and comfortable. Front desk excellent, particularly Adrienne and Colleen. Restaurants are cold and not welcoming (particularly if one is alone). Miss the booths. Small serve yourself take out could have more choices and a more helpful employee.
from Las Vegas, Nevada
Submitted on 02-12-2016
This hotel is down the street from the Hilton Garden in and is comparable to that. I prefer to stay at the other, although this hotel has easier access to the 10 freeway and the 215 freeway. They have a really nice steakhouse and bar in the hotel, which is well worth it by itself.
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