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Hilton Sacramento Arden West

Sacramento, CA, US (SMF)

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Based on 704 reviews
This location is also four miles from the California State Railroad Museum and five miles from Sutters Fort and the Crocker Art Museum.
Room & Rates

2 DOUBLE BEDS NONSMOKING

HI SPEED 11.95/ DAY-SERENITY BED-LUX LINENS, MP3 CLOCK-PETER THOMAS ROTH BATH AMENITIES
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2DBLS CONCIERGE FL NONSMOK

LOUNGE ACCESS WITH CONT'L BREAKFAST M-TH, HI SPEED 11.95/ DAY-SERENITY BED-LUX LINENS
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2 DOUBLE ACC W/BATHTUB

HI SPEED 11.95/ DAY-SERENITY BED-LUX LINENS, MP3 CLOCK-PETER THOMAS ROTH BATH AMENITIES
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2DBL MOB/HEAR ACC RI SHWR

VIS FIREALRM/DOOR/PHN ALRT, HI SPEED 11.95/ DAY-SERENITY BED-LUX LINENS
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2DBL HEARING ACC

VIS FIREALRM/DOOR/PHN ALRT, HI SPEED 11.95/ DAY-SERENITY BED-LUX LINENS
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1 KING BED NONSMOKING

HI SPEED 11.95/ DAY-SERENITY BED-LUX LINENS, MP3 CLOCK-PETER THOMAS ROTH BATH AMENITIES
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1KING CONCIERGE FL NONSMOK

LOUNGE ACCESS WITH CONT'L BREAKFAST M-TH, HI SPEED 11.95/ DAY-SERENITY BED-LUX LINENS
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1KG EXE LVL MOB/HR ACC TUB

VIS FIREALRM/DOOR/PHN ALRT, HI SPEED 11.95/ DAY-SERENITY BED-LUX LINENS
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1 KING 1BDRM EXEC LVL STE

HI SPEED 11.95/ DAY-SERENITY BED-LUX LINENS, BATHROBE- ALARM CLOCK WITH MP3 CONNECT
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1 KING ACC W/ RI SHWR

HI SPEED 11.95/ DAY-SERENITY BED-LUX LINENS, MP3 CLOCK-PETER THOMAS ROTH BATH AMENITIES
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1KG MOB/HEAR ACC RI SHWR

VIS FIREALRM/DOOR/PHN ALRT, HI SPEED 11.95/ DAY-SERENITY BED-LUX LINENS
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1 KING W/ SOFABED NONSMOK

LARGER ROOM-MP3 CLOCK-PETER THOMAS ROTH BATH, HI SPEED 11.95/ DAY-SERENITY BED-LUX LINENS
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1KG HEARING ACC

VIS FIREALRM/DOOR/PHN ALRT, HI SPEED 11.95/ DAY-SERENITY BED-LUX LINENS
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PARLOR NO BED NONSMOKING

SITTING AREA-MP3 CLOCK-PETER THOMAS ROTH BATH, HI SPEED 11.95/ DAY
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Hilton Sacramento Arden West
2200 Harvard St, Sacramento, CA US 95815-3306

Why Stay Here

Meeting Rooms
Restaurant
Internet Access
Pool
Business Center
Fitness Center

Resort Details

Guests at this hotel are within walking distance from Cal Expo and Arden Fair Mall and are only a five-minute drive from downtown Sacramento, historic Old Sacramento and the California State Capitol.

Accommodation Details

Relax and watch television on the in-room flat-screen television or listen to a favorite album on the MP3-compatible alarm clock. Check in to one of the Executive Rooms or suites and benefit from extra space and special touches such as a fluffy bathrobe and a bathtub with water jets. Guests can also enjoy exclusive access to the Concierge Lounge where a complimentary breakfast is served weekdays and snacks and refreshments are offered Monday to Thursday.

Meetings & Conventions

Relax and rejuvenate in style with the hotel`s extensive business and leisure facilities. Stay productive and connected at the 24-hour business center or in the comfort of a Guest room or suite at the fully equipped workstation.

Nearby

Conveniently located off I-80 and just a short drive to Sacramento International Airport, this Hilton hotel`s location helps Guests make the most of their time in California`s capitol. This location is also four miles from the California State Railroad Museum and five miles from Sutter`s Fort and the Crocker Art Museum.


Based on 704 reviews
from Copenhagen, Denmark
Submitted on 22-05-2016
This is a very good and solid Hilton hotel with everything that you expect: everything is clean, the rooms are spacious, the hotel feels modern yet classy. They have a started to install USB ports along the power outlets throughout the room, so it is easier to charge your portable electronics. There is some noise from the nearby freeway, but when closing the windows you barely hear anything. If you are very noise sensitive though, ask for a room that does not face the freeway. The business cente... Read more
from Chicago, United States
Submitted on 23-05-2016
Hotel was nice clean and updated. New bed was very nice. I have a bad back and the new beds are quality. Food good nd staff nice. Still under construction and renewal, but my room was completed and like new.
from Los Angeles/Orange County, CA
Submitted on 24-05-2016
Stayed here for a one night stay while on business. Hotel itself is quite nice and clean. Location is just ok. Nothing within easy walking distance. Downstairs bar/restaurant has a great happy hour weekdays from 4p-6p with discounted food and drinks! Service all around was ok, but Kristeen at the front desk was superb. During my checkout she was very nice and went above and beyond to address a minor concern I had. Room was nicely appointed and was clean. Executive lounge had a good variety of sn... Read more
from Sacramento, California
Submitted on 24-05-2016
This hotel has been recently remodeled and the room interior looks really nice. The area is close to a large mall and tons of restaurants. You will need to drive or uber as this is not a great area to be walking around. I appreciated that there were cameras in the parking lot. The location is great for business meetings and a pretty central locacation to most anything you might be doing in Sac.
from San Jose, United States
Submitted on 24-05-2016
Amazing bed mattress and pillow. My room was very clean and the staff was nice and helpful. I stayed in this hotel for a week to attend a workshop. Unless you have car it is a bit restrictive. They do offer a shuttle service and there is a mall close by. I really liked their seafood risotto.
from Tucson, Arizona
Submitted on 04-06-2016
My business trip was a success. Only because I had the best service at your hotel. When I wasn't working the Cameo Lounge treating me like a member of the family and for the three weeks I was there they were the closest friends I had while still providing excellent service.
from Oregon
Submitted on 12-06-2016
The staff was genuine and friendly. The rooms were impeccably clean. The pillows were like sleeping on fluffy clouds. I would highly recommend this hotel to anyone traveling to the west Sacramento area.
from Sacramento, United States
Submitted on 12-06-2016
I used the digital key check in, best idea yet, its true no lines, no fuse! If your HHonors Member especially; DIamond, Gold, Silver I'd recommend using the digital key. If you are unsure or need help have the excellent staff walk you through prior to checking in. Few things you'll need first download the HH app and log in, next make sure to use your HH# when booking your reservation and that's it!! Have the front desk walk you through the digital key on average it take about 2 mins.
from Hayward, California
Submitted on 14-06-2016
The digital key on my phone via the Hilton app is a brilliant gizmo. The recent remodel has the lobby, bar and rooms looking great. I especially like that the window in my room on the 10th floor opened just enough to let some fresh air in. Parking your vehicle is free. The location of the hotel is such that there is not anything within walking distance, although there is a nice big shopping mall and restaurants less than one mile away.
from Springfield, Missouri
Submitted on 18-06-2016
This has always been my favorite hotel when I'm in Sacramento. I've stayed at this hotel for 3 or 4 years, as a flight attendant; however, it is even nicer now that they have just done a huge remodel. Each room has a refrigerator now. The food and staff are always good, and I always know that a Hilton property will have a comfortable mattress and pillows. It is very close to Arden West Mall and many restaurants.
from Stockton, California
Submitted on 20-06-2016
Feb 23-25, 2016- I had reservations at the Hilton Arden West to attend the California State Retirees Board of Directors Meetings (on the group block). I was also attending the Hawaii Convention & Visitors Bureau training. I have stayed at this hotel numerous times over the years. This however was a nightmare experience. As a Hilton Honors member, I did a pre-arrival check in on my phone Ap. I was directed to see the front desk on arrival which I thought a bit odd. I made the hour plus drive, pa... Read more
from Kyle, Texas
Submitted on 22-06-2016
I stayed here this week as the doubletree was booked. I have to say i had a great experience here. One item to note was the concierge lounge and the great job Mary did running it. Clean, stocked, great choices. I recommend this hotel if you come to the area!
from sacramento
Submitted on 22-06-2016
I needed a hotel without screaming kids, a comfortable room, and convenient freeway location and this hotel provided that and more and was a better value than I expected. Strongly recommend it even if a bit out of the way.
from Clovis, California
Submitted on 24-06-2016
Will not stay here again, this hotel is outdated and needs improvements. The breakfast was ok but overall I would not reccomend any one to stay at the Hilton Arden west hotel. The rate was average, but it's location was not the best.
from Phoenix, United States
Submitted on 27-06-2016
Clean lobby, Nice staff, Nice amenities, dirty room :( We stayed here for business and compared to most hotels we've stayed at, it was quite nice. The location was right off the freeway with a lot of great restaurants in the close proximity. Great for a quick business trip. Only a few minutes away from downtown Sacramento.
from Fresno, United States
Submitted on 27-06-2016
This hotel has gone down hill over the past few years. We have stayed at this hotel multiple times in the past for soccer tournaments but it has seriously declined in cleanliness, maintenance, and security.
from Los Angeles
Submitted on 30-06-2016
The recently renovated hotel now has fresh look and feel. Room was clean, shower great, quiet, easy access to internet. I am in Sacramento for business and it is conveniently located for my work. Staff were friendly and welcoming. Breakfast food is good at restaurant. Small plate food (ahi fish tacos) almost inedible. So ....i wouldn't dine here but rooms, breakfast, convenient coffee bar are all good.
from San Francisco, California
Submitted on 30-06-2016
Stayed here for the Tour Of California. I had other choices of places to stay but made a decision to stay here due to their Executive Lounge. Was kind of disappointed to discover that their Lounge is closed on weekends. The breakfast voucher at the restaurant and complimentary appetizers were good but really looking forward to have some privacy at the lounge.
from San Diego, California
Submitted on 06-07-2016
I recommend this hotel for sure. I rated my stay overall Extremely Satisfied because how the staff handled my issue and what followed. June 28th was very hot and my air conditioner was not working. I immediately contacted the front desk and they dispatched an engineer. The engineer was friendly and fixed the issue promptly. He ensured that the issue was complete before leaving and also kindly issued me a breakfast buffet voucher. It was just great service throughout the stay. I just believe tha... Read more
from Yreka
Submitted on 07-07-2016
We loved our stay here! Best staff ive ever experienced they were so welcoming and professional. the beds were very comfortable! The pool was perfect in the heat of the summer. We will stay here again fore sure.
from San Jose, California
Submitted on 12-07-2016
I stayed at Hilton, Arden West, for the State Fair in Sacramento. I signed up for the State Fair package which included 2 tickets to the State Fair, 2 breakfasts and parking. Location was excellent, close to Cal Expo, not walking distance but they had a convenient shuttle. Checking in was painless, room was wonderful and included a refrigerator, a microwave and a fridge. Bed was comfortable and large windows faced Cal Expo, where we watched the fireworks at the State Fair from the luxury of ... Read more
from Clovis, California
Submitted on 13-07-2016
We stayed 2 times in one month with my daughters soccer team . The location was great. It was easy access to the freeway and located right next to a great mall with restaurants and shopping . The service was amazing . The Buffett breakfast may have been the best I've had at a hotel !! The food was top notch and so was the service . I would definitely recommend this hotel to individuals or groups !!
from
Submitted on 16-07-2016
Very clean, centrally located hotel next to Arden Mall, Cal Expo/Raging Waters and the freeway system. Parking is secured through gate access which is nice. Their shuttle service to the mall is convenient and staff was pleasant.
from Chapel Hill, North Carolina
Submitted on 20-07-2016
Very nice hotel near Arden Mall. Pool and service were great. King size bed was very comfortable and toiletries provided were very good quality. Bathroom size was also good. Very clean room. Pool open until 11pm was also nice to have available.
from Las Vegas, Nevada
Submitted on 20-07-2016
Bed was really comfortable. Had a good visit on my stay at Hilton Arden it was a beautiful day the room was clean I would even go one step further and say exceptionally clean and the staff was very friendly. I just wish the location was a little bit better. There's really nothing to do around the hotel. There is a mall but you have to go past the freeway to get there. Still love this hotel
from Sacramento, California
Submitted on 20-07-2016
Awesome location, awesome staff, awesome quality!! I love the breakfast available every morning, the staff, and the mall is less than 1 mile away. If you visit Sacramento you won't be disappointed if you choose the Hilton!!
from Highlands Ranch, CO
Submitted on 22-07-2016
The entire hotel staff were friendly and helpful! Rooms were clean and restaurant had good food. Not in the nicest neighborhood but I didn't need to walk around and likely would not have. Hotel shuttle only goes to nearby mall but not to and from airport unless you work for the airlines.
from Sacramento, California
Submitted on 24-07-2016
My fiancĂ© and I stayed there just 2 weeks ago. The room looked clean but the carpet and furniture are in need of update. The pool is small but big enough to cool down in and lay by. The food in the bar area was very good. Our server was very nice and helpful. We will return again. Very close to the Arden Mall also. đ???
from San Francisco, CA
Submitted on 25-07-2016
Everyone who I spoke on the phone at the hotel were very nice and professional. Registration was pleasant and the clerk was cordial and efficient. The room was comfortable and clean, however the bathroom needs to be updated. The tub was peeling. Overall, the refrigerator worked and TV was working. The internet was very easy to use. I would recommend this hotel to my colleagues.
from Hillsboro, Oregon
Submitted on 25-07-2016
I would rate this property and my stay as very nice. Easy check in and out. I would stay there again on my next trip to Sacramento. The breakfast was a complete buffe and had good eggs Benedict and plenty of everything. Staff was very friendly and easy to talk to.
from
Submitted on 26-07-2016
The Hotel and its amenities are average. I had a tough time getting the "Digital Key" to work and when I called the front desk I was asked if I had %50 or less on my phone. Really? There was this ongoing pipe clicking noise throughout the day and specially at night that made me wear earplugs to be able to sleep. The bed was comfortable. The staff was friendly specially Maria at the complimentary reception.
from Manchester
Submitted on 31-07-2016
We stayed here two nights and the feeling was pretty mixed about the place. It appears to be having some refurb work done on some floors but they are not being good at separating guests from the noise and inconvenience. We checked in to 5 rooms and 1 was directly adjoining a completely gutted room with banging and work going on all day. The second was directly opposite and stank or cigarette smoke. The 3rd, 4th and 5th rooms were all adjoining the affected rooms, so no one had much peace. The ... Read more
from Samoa, California
Submitted on 31-07-2016
All of the staff were exceptionally pleasant and courteous. We were not thrilled that the restaurant menu had been cut back because they expected a full house from our conference. What that meant was that we basically had the same soup and salad or extremely dry hamburger for four days or, of course, you could risk returning late to your afternoon meetings and go to the food court at the mall down the road. Also, we were disappointed to hear that the housekeepers were not allowed to separate ... Read more
from San Diego, California
Submitted on 31-07-2016
Stayed at Hilton in Sacramento. Seemed like an oasis. Clean, great bar and bar staff, good food, all in all a high score. Don't really love the area but would stay again in a heartbeat because accomodations were wonderful!
from The Woodlands, Texas
Submitted on 01-08-2016
Reading the other reviews, I was hesitant to travel here thinking it was going to be completely out dated, old, and blah! Totally wrong! The hotel was clean, updated, relaxing...definitely a true Hilton hotel! Fun fact: on Sunday nights, they have a great FREE Big Band Night! Random fun!
from
Submitted on 02-08-2016
We were very happy with this hotel. The pool and hot tub area is beautiful! Rooms were comfortable and clean! Lobby was comfortable and nice. Restaurant and bar on property and shuttle to mall, ext. Only thing missing is free breakfast
from Los Angeles, California
Submitted on 07-08-2016
I found the staff very welcoming, helpful, and friendly.I had asked for a featherless room, and it was ready for me. Both the cleanliness of the room and bathroom and the comfort of my bed and pillows were highly satisfactory. I also appreciate the existence of TV5 among the multiple TV channels. The executive lounge was supplied with quality snacks and drinks. I had an excellent stay there even though it was for business instead of leisure.
from Mariposa, California
Submitted on 08-08-2016
We stayed in sacramento when we moved our daughter in. The hotel was close to her apartment. The windows floor to ceiling made the view wonderful. Breakfast was good. We took the shuttle to the mall and had dinner at one of the restaurants. Would be great location to stay for the state fair.
from
Submitted on 11-08-2016
At first I was a little nervous about staying here because of some of the reviews but to my surprise the hotel was nice. I didn't see any run down areas in the hotel I thought it was very well kept. The front desk and morning breakfast staff was very nice. The only issue was I called down around 9:15pm to have a room service menu delivered to my room and the guy I spoke to in the restaurant said he would have the front desk deliver one but it never arrived. I didn't bother to call back because ... Read more
from Alameda, California
Submitted on 11-08-2016
Lobby is great. Room was one of the nicest of any Hilton I've been to in a long time. Super great hotel with wonderful staff! I'd highly recommend it to anyone. It's close to shopping and other area attractions.
from Marina, United States
Submitted on 12-08-2016
The hotel was very nice. The only thing I didn't like was the type of pillows on the bed. I am not a fan of down pillows (too squishy. I prefer a firmer pillow. Other than that, the experience was great!
from Sacramento, California
Submitted on 14-08-2016
All staff was very inviting. Everyone made us felt welcomed. The hotel lobby and rooms were very clean. The bed is the most comfortable bed if am that I've ever slept on in any hotel. Our view from the hotel was beautiful.
from Chico, California
Submitted on 17-08-2016
Enjoyed our stay here. Was very clean and nice. Internet was difficult to stay connected but very comfortable and relaxing. Location was great. Easy to get to and from our destination. Will definitely be returning.
from Carson City, NV
Submitted on 17-08-2016
Very friendly staff. Comfortable beds. Room had fridge and microwave at no additional cost. The room was clean every day, including extra shampoo, conditioner, lotion, and towels. I have stayed here several times and have always been satisfied with my stay. Purpose of the stay was for a convention.
from Ava, Missouri
Submitted on 17-08-2016
Everyone enjoyed themselves,my daughter kept saying she was very comfortable. The rooms are very clean. We enjoyed room service. The restaurant was an amazing experience, the food was prepared beautifully. It was a sight to behold.
from
Submitted on 31-08-2016
this hotel is in an industrial park NOTHING is close by. Must take a shuttle. Maylo / Front Desk is rude, arrogant and sarcastic, which is NOT customary for Hilton. Bell Service - shuttle drivers POOR COMMUNICATION consistently, left me and service dog on a public parking lot with drug addicts for an hour into dark.
from Sebastopol, United States
Submitted on 02-09-2016
Stay was pleasant, I was there for a conference. The staff is very good and the check in and out process went smoothly. I'd recommend this hotel. The conference room was cold, so bring a sweater. The hotel restaurant is very good, fresh food and a nice variety.
from Sunnyvale, United States
Submitted on 02-09-2016
Comfortable beds, free wifi in room, temperature of room a little warm unless you like it above 68 degrees at all times. Room service is pricey. Conference rooms were good, sound system and AT was good. It was a nice meeting place for a conference.
from Claremont, United States
Submitted on 03-09-2016
Stayed here for a work conference, and the hotel was super clean and nice. Rooms large, plenty of amenities. The STAFF is amazing. Ready to do whatever is needed to make your stay a pleasant one. Above and beyond customer service. Really pleased.
from Nevada
Submitted on 07-09-2016
had stayed here several times previously on business trips, so decided to return. never a disappointment. room was very clean, and comfortable, had a refrigerator, they redecorated the lounge area, handicapped friendly, nicely done. have to pay for parking. Charles at the front desk was friendly and helpful. Would I return .... Definitely!
from Morgan Hill, United States
Submitted on 09-09-2016
I stay at Hiltons for business and personal travel. You can never go wrong with staying at a Hilton. I've never had a bad experience and thus, enrolled in the Hilton Honors program. They can be a little higher priced if not in a group rate, but if you need all amenities to be available...it is the place to be! The Sacramento location (Arden Road) is not directly in the downtown area, but an Uber or shuttle can get you there quickly. I enjoy not necessarily being in the hustle and bustle so I ... Read more
from Currently Oregon
Submitted on 11-09-2016
If there's not some event going on, this hotel is very well priced. It's certainly out of the way but nonetheless, I stayed there after arriving by train and used Uber to get around. $8 to downtown. It's an older property which is always apparent by the little bathrooms that are nonetheless very clean and well stocked. Rooms are decent size. I wasn't parking but I can't imagine why they would charge for parking as someone noted. It's just a big property in an industrial area. Nothing withi... Read more
from Sacramento, California
Submitted on 12-09-2016
Gotta room for the groom! room was reserved for the groom to get ready and have pictures taken. He was very happy to be able to get a nice room and to top that off even got upgraded! thank you for making their day a special one!
from
Submitted on 13-09-2016
Booked this hotel specifically as I wanted to be in the area. I didn't know what to expect as the hotel looked pretty old on approach. I was happy to learn it had been recently refurbished and the bed was splendid. I had a great night sleep and I thought the room rate was very good compared with other hotels I have stayed in Sacramento. Service was great. No problems recommending this hotel.
from
Submitted on 13-09-2016
Hotel was clean. Staff was friendly and very helpful. The rooms were good size, the bed was very comfortable. The room was clean. The only issue I had was with the internet connection. The speed was not good and the connection kept dropping. Maybe it was just on the 12th floor. Great stay overall. I would definitely stay again.
from FREMONT, United States
Submitted on 13-09-2016
I would stay here again, I would highly recommend this Hotel to Family, and Friends...Only thing it was not in a very good part of town. I was good up till now, that your asking me to lenghten my comment here....
from Fairfax County, Virginia
Submitted on 14-09-2016
Didn't get to use much of their facilities, but what I did use was excellent. The Executive Lounge was kept up nicely and the service was excellent. The same goes for the breakfast room on the first floor.
from Boston, Massachusetts
Submitted on 16-09-2016
Stayed here for 3 nights for a conference that I was helping to run. Room was clean and well appointed. Bed was comfortable. The best thing was the friendly and attentive staff. I wish all hotels had staff like this. From the moment I checked in to the literally the moment I left, the staff were AWESOME! When I arrived, I was bleary eyed from cross country travel and the front desk staff was welcoming and able to answer all my questions. They gave me restaurant recommendations including h... Read more
from Bentonville, Arkansas
Submitted on 19-09-2016
Great hotel and the staff was super friendly. The front desk staff let me check in early and was the friendliest staff I've experienced. The executive lounge was great and had a wonderful coffee machine. The night auditor which handled my check out and had to deal with the fire alarm the night before was very friendly to everyone. I would recommend this as a must stay when in this area.
from Irvine, Ca
Submitted on 25-09-2016
This hotel is clean and has nice large rooms. I ate in the restaurant and the food was decent. Check-in was really easy. The good is that it is very clean and has good size rooms. The bad is that it is that the location is quite remote. You can not go anywhere without the hotel shuttle or a taxi/uber. It is a few miles from the capital, so do not stay here if you are visiting the capital area. Bottom line.....It is a good conference hotel. Maybe a good location if you are doing business in the... Read more
from Redwood City, California
Submitted on 25-09-2016
Stayed there last weekend with dogs. The outdoor area behind the hotel is a large grass area perfect to exercise dogs. There is also shaded grass along the parking lot to walk the dogs. So great! The staff was so friendly and kind. We checked in early and they accommodated us. Very reasonable price for the stay. Very clean and nice sized room. If I need to return to Sacramento again for a visit, I will stay here!
from Fontana, California
Submitted on 25-09-2016
The quality and cleanliness was average not what I expected of a Hilton. And then there was a fire close by and the rooms smelled of smoke. Hotel can't do anything about fire but needs to look into filtration or central air units.
from Cleveland
Submitted on 28-09-2016
Very easy to get to/from downtown Sacramento on SR 160 even in rush hour. An easy 15 minutes will get you to the State Capitol. Check-in is fast and they have a nice pool/spa that gets late afternoon sun. I really liked the magnifying stand-mirror provided in the bathroom. Downside is they charge for parking and I see no reason for it.
from mountain home, idaho, United States
Submitted on 01-10-2016
Maybe old folks like to sit in the morning and have a cup of coffee and read the paper. Start the day with a little talk . Learn whats happening see what is going to happen. May be we live in a slower time and that's OK.
from Corbin, United States
Submitted on 04-10-2016
This property is really nice with a beautiful welcoming front desk area. I was upgraded because I am a diamond member and was placed on the 12th floor. My room was really cute with a great view. I went to the reception on the executive floor and wasn't too impressed. They had a good selection but you had to pay for it. I have been to these before at other places and there were no charge. Embassy Suites have evening reception for everyone at the hotel so why can't a hotel like this treat their sp... Read more
from
Submitted on 03-10-2016
Excellent hotel. The bed was awesome, the service was great and the staff was friendly. Recommend this hotel to anyone staying in the area. I also recommend trying the restaurant. The food was fresh and delicious.
from Los Angeles, California
Submitted on 04-10-2016
Very rude and careless staff members. A dirty sponge was found in our bed. The staff members did not even care to ask if our stay was ok. Did not meet my expectations. they are better hotels in that area.
from Chico, California
Submitted on 06-10-2016
This hotel is beautiful inside and out. My room was modern and in good condition. They were having electrical issues during my stay and the fire alarm would randomly go off but management did a great job of resolving the issue. They gave me a free stay to use whenever I want and gave my friends half off their stay. There is a really nice bar in the hotel but if you prefer the nightlife, downtown/midtown is not that far away and you can have an Uber in about 5 minutes. Also, shopping and restaur... Read more
from
Submitted on 07-10-2016
Great hotel, clean and very comfortable, food very reasonably priced in the bar too, unfortunately our stay was a little spoilt due to their alarm system, the alarm went off around 9:15 pm it was found to be a faulty sensor thankfully but it went off a further 8 times during the night up until around 2:30 am, we kept getting mixed messages for instance "evacuate, don't evacuate, which was very frustrating and worrying being we were on the 7th floor and having to get down all those stairs when ... Read more
from Danville, California
Submitted on 08-10-2016
This is a very popular business or conference stop for the Sacramento area. The hotel is conveniently located. Parking is free for guests but you need a pass to get in or out of the lot. Spots for parking may be in short supply if there is a large conference with daytime attendees. I had stayed at this facility on several occasions. The check-in for my last visit three weeks ago was quick and easy as usual. The staff was efficient but not especially warm or welcoming. It had the feel of a trave... Read more
from Vacaville, California
Submitted on 11-10-2016
Charles was a great customer service representative he is the reason why we stayed at this hotel after being disappointed about our reservations not being what they were supposed to the breakfast was good the staff was friendly
from nevada
Submitted on 17-10-2016
We stayed in the Hilton because the price was reasonable. The room was clean and comfortable. Toilet and shower seemed a little old. There was free wifi. It was no frills... no breakfast included. You pay for parking.
from Sacramento, California
Submitted on 18-10-2016
Thank You! Thank You! My son Ethan's 10th Birthday is tomorrow. Ethan absolutely loves hotels so I surprised him with a stay at the Hilton. I emailed the hotel earlier in the week and told them about little E and his love of hotels. When we checked in we found that they not only upgraded us to a top floor premium room but also left a beautiful arrangement of cupcakes, a personalized framed picture and a card signed by the staff. We are so grateful- thank you for making Ethan's stay so special!!... Read more
from Hayward, United States
Submitted on 18-10-2016
I had room 916. The room is nice & cleaned. The beds are comfortable. The furnitures are up to date. The sliding bathroom's door made noise. It'd be better if the hotel would replace it with a standard swinging door. The exhaust fan in the bathroom didn't work well. I'd pick a odd number room the next time I stay at this hotel because the even number rooms are facing the highway and you can definitely hear the loud traffic noise. Over all, I had a nice stay.
from vancouver, United States
Submitted on 21-10-2016
Love that they allow pets and you're not swept into a "pet" room that has an odor. Although the fee would be steep for any length less than 2 nights, it wasn't too bad. Location was a little out of our way, but worth it for the price and amenities.
from Wind Lake, WI
Submitted on 23-10-2016
Well it was everything I was looking for in a hotel without complimentary breakfast or social hour. Beds were comfy, room was clean and service was friendly. They do have a reasonably priced happy hour. I only ate breakfast here. Food was decent enough. It was priced like every other hotel though of course. I would stay here again. It was close to a shopping center and many restaurants.
from Grants Pass, Oregon, United States
Submitted on 25-10-2016
If the rest of the hotel wasn't as nice as it was this review would be much lower, but the staff was very nice, the room was clean (the most important thing to me), bed was comfy and the dining options (both in-room and in the dining room or lounge) were tasty and reasonably priced. As my wife said, we had a room that would be perfect for a vampire as the window looked out into the hotel's ballroom - there was no natural light. This by itself wouldn't have been much of a problem, we weren't the... Read more
from Bakersfield, United States
Submitted on 25-10-2016
The Hilton Arden West is a great place to stay for various reasons. The beautiful photo of the pool does great justice, as the pool water is clean, and heated for swimmers like us who like to stay in shape. Nice hot tub also. My wife likes the gym, cause she likes to work out on the bicycles. There is a nice restaurant on the ground floor named the Harvard Grill, and their food is pretty darned good. But if you want to dine out and enjoy different foods, the hotel is conveniently located, about ... Read more
from San Diego, California
Submitted on 27-10-2016
The resort allows guests to scream in the hallways past 2am along with keeping the bar open in the lobby open past 130am when there are rooms GST overlook the bar and can hear everything. I've never had such a poor stay anywhere regardless of hotel rating. I managed about 4 hours sleep total in 2 nights due the hotels out of control bar and non existent security.
from Oakley
Submitted on 28-10-2016
I stayed two nights for a class held in the Folsom Room of the Hotel. The staff was wonderful and so was the service. I would stay here in a heart beat. The special pricing for the event was helpful as well.
from Minden, NV
Submitted on 29-10-2016
Have stayed here 5 or 6 times over the past couple of years. For me, it is a perfect location with highways 50, 80 and I5 close. Have never had any issues with our room - in fact, they are always perfect. Staff is terrific too! This past Friday morning I was meeting someone for breakfast (my daughter's future mother-in-law) that I had never met, and waiter was particularly helpful and very attentive. I frequently travel solo and always feel very safe and secure here.
from Magalia, California
Submitted on 29-10-2016
I have stayed at this hotel numerous times and the service has always been exceptional. The front desk staff is very friendly and helpful. They take care of any problems immediately. The restaurant staff remembers your preferences from one visit to the next.
from
Submitted on 30-10-2016
I just stayed here one night. I checked in on my app and received a digital key. I didn't have to stop at the front desk. The room was clean and very comfortable. There was ample parking. This hotel had easy access to a local mall and the highway.
from Oakland, California
Submitted on 01-11-2016
This is a perfect place to stay if you need to be at Cal Expo. My room was very quiet, the coffee maker and the real half and half were nice touches, and I was pleasantly surprised by how good the restaurant was (especially the bar menu.) The fitness center is basic but quite adequate and I appreicate that it was open 24 hours. The best part were the really friendly people. I would stay here again in a minute.
from Napa Valley, California
Submitted on 06-11-2016
Customer service at this Hilton hotel is non-existentant. Combined with the fact there was no wireless service (despite advertising wireless availability. Hilton staff couldn't have cared less about clients needs.
from Pebble Beach, United States
Submitted on 07-11-2016
Overall wonderful stay at this Hilton. Great bar set up and food at bar was great too. Suggest the hot wings and pulled pork sliders. 2 Big TV's to watch the World Series. Room was clean and quite. Had a hard time to figure out the tv and remote in the room at first but then was ok. Used the tv to do remote check out and it saved a lot of time. Got receipt emailed to me.
from Portland, United States
Submitted on 08-11-2016
Recent facelift makes the lobby nicer and the fitness center got a much needed update. Concierge floor rooms got a facelift also. Staff is great. The internet service however is HORRIBLE. I used a standard internet speed test and the download speed was less than 1/20th of my standard Comcast speed at home. Upload was the same.
from Portland, United States
Submitted on 10-11-2016
The Hilton Arden Way is a great place to stay if you need to be in this area of Sacramento. The rooms are spacious and clean and the hotel provides all amenities. The lobby bar & grill and the restaurant are very pleasant and a single traveler can feel safe in going to either place.
from Cincinnati, Ohio
Submitted on 11-11-2016
Low ceilings, weird layout and an area of town that provided a view of a post-apocalyptic industrial park. The Hilton Burger here was pretty good - room service done well. Not sure what they have against beer, but there is none of it on the menu, just wine. I get it - wine country, yada yada yada, but even midwestern room service includes salads, too... Bathtub was from the early 60s and should have been replaced during Nixon administration. Overall, an ok place for a business stay, nothing fan... Read more
from
Submitted on 11-11-2016
Overall a basic Hilton hotel - nothing exceptional except the front desk staff who were incredibly welcoming and friendly! Breakfast room appearance was cafeteria like but food was pretty good. The hotel is in the middle of nowhere but there are lots of restaurants and shopping within a 10 to 15 min drive. We would stay there again.
from Dallas, United States
Submitted on 11-11-2016
Ants all over the room - no follow up by the General Manager and Ants were still in the room 3 days later. Room Service is poor at best. No follow up by the management. Worst Customer Service Ever!
from Orlando, Florida
Submitted on 17-11-2016
The beds are super comfortable and the room offers all of the "creature comfort's" I could ask for. Would definitely stay again. The front desk personnel and concierge/Bellman alert and friendly. The hotel has a large screen television with a circular seating area which makes it convenient and inviting to sit downstairs and catch up for the day.
from San Francisco, California
Submitted on 17-11-2016
Nice Hilton Property. Rooms newly upgraded. Full service hotel. Comfortable beds. Close to downtown by car. Stayed 9 days at this hotel. 9/10 employees showed great service attitude. This is an 12 floor high rise hotel, with an executive floor and lounge. Ask for a room away from the freeway. Good for business.
from Lake Elsinore, California
Submitted on 21-11-2016
This hotel is nice enough, about 15 minutes from the airport. Rooms are clean, staff polite and restaurant is quite good. Great to see a coffee bar in the morning just as you exit. Pulling into the hotel lot you're required to obtain a parking ticket which is a little annoying and must have one to exit as well, more annoying. All in all, nice Hilton that matches expectations.
from Chonburi Province, Thailand
Submitted on 25-11-2016
Great location, very attentive service, outstanding Team they have there. Has everything that is needed for a Vacation Will be definitely staying at this property again the next time I'm coming back to Sacramento.
from Redwood City, California
Submitted on 27-11-2016
After a horrible night in another hotel. I called the Hilton Hotel just down the road. I asked if they had a room on Thanksgiving morning... I explained my predicament and asked if they had early check in, they said come right over, this turned out to be a perfect hotel experience... The room, room service, the staff, top to bottom, absolute perfection! Unbelievable!
from Fresno, California
Submitted on 02-12-2016
Friendly staff throughout the place. Everything was clean, well maintained including facilities and guest rooms. I plan on making this my place to stay whenever in the Sacramento area. It will be worth driving a few extra miles to my work location
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