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Best Western Plus Sutter House

Sacramento, CA, US (SMF)

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Based on 643 reviews
Room & Rates

Standard Room, 1 King Bed

1 King Bed
Entertainment - Free WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room, 2 Queen Beds

2 Queen Beds
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 King Bed, Accessible

1 King Bed
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Twin Room, 2 Queen Beds, Accessible

2 Queen Beds
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

1 King Bed
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, cable channels
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Twin Beds, Accessible, Non Smoking

Standard Room, 2 Twin Beds, Accessible, Non Smoking

2 Twin Beds
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed
Entertainment - Free WiFi, cable channels, and pay movies
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Blackout drapes/curtains
Bathroom - Partially open bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Room, 2 Queen Beds

2 Queen Beds
Entertainment - Free WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Blackout drapes/curtains
Bathroom - Free toiletries and a hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Best Western Plus Sutter House
1100 H Street, Sacramento, CA US 95814

Rooms
Make yourself at home in one of the 96 air-conditioned guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include complimentary newspapers and coffee/tea makers, and housekeeping is provided daily.

Amenities
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this motel include complimentary wireless Internet access and a television in a common area.

Dining
Satisfy your appetite at the motel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Sacramento? This motel has facilities measuring 312 square feet (28 square meters), including a meeting room. Free self parking is available onsite.

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Know Before You Go

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Alcohol is not served at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10 per stay
  • Rollaway bed fee: USD 10.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Lounge/Bar
  • Outdoor Pool
  • Room Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 643 reviews
from Calgary
Submitted on 24-05-2016
I expect a bit more out of Best Western. I found this property to be average although the front desk staff were very nice. Our room had a stain on the carpet and I found the room itself to feel dark, even with the drapes wide open. The open portion of the 2nd floor walkway appears to be tilted and this concerned me. Maybe this is to drain the walkway in the event of rain. You can walk to a lot of restaurants and bars but the area is a bit sketchy. The restaurant associated with the hotel closes ... Read more
from Cotswolds
Submitted on 26-05-2016
We arrived late and left early due to commitments, however our stay couldn't have been better. Lovely big room and a comfortable bed. The decor is dated, but this didn't take anything away from our experience. The selection at breakfast was fantastic. Overall a great stay and we'd stay again.
from Livermore, United States
Submitted on 28-05-2016
If you're in Sacramento and looking for an affordable hotel, this is a perfect choice. The rooms are very clean with update decor. Upstairs pool and free wifi. I stayed with my family and I was very happy with it.
from Oakland, CA
Submitted on 29-05-2016
The main advantages are the central location (walking distance to the Capitol, Cathedral, etc.) and the newly remodeled rooms and hallways. It was also very quiet, which is important for us. The continental breakfast was above average, with good coffee. Detracting somewhat from the experience were the small size of the room, the plain exterior of the hotel, the cramped garage, and the presence of a few hairs in the bathtub. But the overall experience was very positive. The staff were friend... Read more
from Ridgefield
Submitted on 29-05-2016
This property has been upgraded and deserves designation as a Premier Plus Best Western. Best wi-fi I have ever experienced at a hotel, bar none. Room was immaculate and was ready for occupancy...nice and cool on a hot Sacramento day. What makes this a great location is the consistency of the staff from the manager to the clerks to the food room workers. I would not hesitate to stay here whenever I had business in Sacramento. The bed was very comfortable with way above average pillows. Towels we... Read more
from Fairfield, Connecticut
Submitted on 31-05-2016
I expected more out of Best Western Plus. It's located in bit of a sketchy downtown neighborhood with loud motorcycles and bums around at night. The room was roomy BUT the air-conditioning system continually broke down and repairs did not last. Needless to say, this was a nuisance, especially when breakdowns occurred after midnight, interrupting sleep. Can't Best Western maintain their critical A/C equipment? This was May, several months before REALLY hot weather arrives. On the positive ... Read more
from Washington DC, District of Columbia
Submitted on 31-05-2016
May 31, 2016. It's 103 degrees today. Yesterday was 99 degrees. Air Conditioning is broken. Staff hasn't communicated anything, like when repairs to system can be expected, hasn't offered any waters, no snacks. No call with other accommodations offered. Not even an apology. No housekeeping service on Monday memorial holiday. Staff hasn't offered to open continental breakfast room items. How much is a case of water, ice cream, snacks. Geez. Unbelievable.
from Grass Valley, California
Submitted on 05-06-2016
I've been staying here for the past 4 months one day a week. Every time I check in Yvette is there to greet me. she's so nice and easy to work with! The beds are very comfortable and the rooms are very clean. All of the staff is nice. Anita is always there for breakfast.. Probably the only improvement I would make is to offer different things for breakfast. They always have the same thing - waffles and continental breakfast items. Although, it does say "continental breakfast!" Some of the othe... Read more
from New York City, New York
Submitted on 26-06-2016
I stayed here for one night with my two small children (1 and 4) and my mom. The staff was extremely helpful, the pack and play was all set up, they easily answered questions, and helped me with extra items I needed. The location is fine in downtown Sac, convenient to some tourist activities like the Capitol. My only complaint is that both my mom and I thought the mattresses felt old and somewhat uncomfortable.
from Northern California
Submitted on 30-06-2016
GPS found the hotel easily and check in was quick. Having access to the elevator be only through the lobby seemed like an inconvenience, but we came to realize it's a security plus. Room was very nice, large, up scale bathroom sink. Comfortable bed, refrigerator, good wifi, big work desk, hot water and a nice breakfast. A couple of waffle stations, foods spread out so traffic flow was good. Oranges and apples were the fruit and several choices for those of us watching their carbs. Convenient to ... Read more
from Northern Santa Barbara County, United States
Submitted on 30-06-2016
Staff were friendly and helpful, there was soft music playing in my room when I entered. The room was clean and nicely decorated, the bed was comfortable, and there were plenty of accessible outlets for charging my many devices. Breakfast was quality (especially the eggs and sausage!)
from San Francisco, United States
Submitted on 05-07-2016
I booked a room with this hotel while trying to plan a last minute trip to Sacramento to visit family. I did not do any research on this specific property but I had a general idea about what to expect as I too work for Best Western. I was very impressed with our room as far as the decor and its size. The bathroom was modern and gorgeous. I have stayed in hotels that charge more a night but they do not offer nearly as many (if at all) free amenities such as breakfast and wifi. Another plus, the l... Read more
from Sonora, United States
Submitted on 19-07-2016
Nice, clean quiet hotel, a few short blocks from Convention Center. Super pleasant employees. Good breakfast room, very clean pool, safe parking (the area is a little sketchy at night). They allowed me to leave my vehicle in the covered parking area during the last day of my conference (after I checked out) saving me $$ parking. However, it was the staff that made the stay so positive for me.
from Gainesville, GA, United States
Submitted on 26-07-2016
We had an enjoyable time staying at this hotel. There were no problems. The location was very convenient to the conference location and other amenities. Public transportation was accessible. Given the opportunity, we will stay again.
from Toledo, OHIO, United States
Submitted on 01-08-2016
The hotel has recently been renovated with bright colors in the interior with a Key West meets Northern Cal look. The staff was very friendly, too. We arrived about 1.5 hours before check in and they were able to accommodate us with early check in without hassle or groans. Our room overlooked the pool, which was the perfect temperature and offered the opportunity to just hang out and enjoy the weather, as well as a relaxing dip. The parking was free and in a garage, which was a great bonus for ... Read more
from
Submitted on 01-09-2016
My family and I highly recommend this hotel and their staff to others. It was a great experience every time we have stayed there. This will be our hotel of choice every time we go to visit our son at Sac State.
from Vienna, Virginia
Submitted on 07-09-2016
This building has been around a long time but the rooms are clean and well appointed. Room has a mini-bar and microwave. There is an outdoor pool that is fine to use. The breakfast was solid, hot and cold, but in a rather dark room. Front desk staff were welcoming, pleasant, and helpful. And here's a touch I have never seen in a hotel of this mid-range category. When I walked into my room for the first time, the AC had made the air fresh but not too cold and the radio was playing softly a clas... Read more
from Wexford, Ireland
Submitted on 08-10-2016
We had a great nights stay here. Our room was lovely. Very spacious and clean. It also had a fridge which was great. Location was absolutely perfect. It also had free parking and a continental breakfast in the morning.
from San Francisco, California
Submitted on 10-10-2016
The best part of this hotel was the location: it was walking distance to most of the downtown Sacramento. The room was large and comfortable, as you would expect from Best Western. Parking was on the first floor behind the hotel and was free. The lobby was very small. Nevertheless it felt more like a hotel than a motel. The breakfast was just okay: similar to what you would expect in a budget hotel in the US. All in all we enjoyed our stay and would stay there again!
from Somerset, United Kingdom
Submitted on 11-10-2016
The staff here are great, all the ladies we dealt with were most helpful. Our first room was an adjoining room, the guy next door laughed at the top of his voice continuously so we asked to be moved, we just left Elko where a night in the Shilo Inn was still in our 'bad' memory bank. The second room seemed fine, we settled in and soon went out for food, upon returning with a Pizza, I found someone else's left overs on the phone book, not goodū???. I picked it up and put in the bin. In the mornin... Read more
from santa rosa, United States
Submitted on 11-10-2016
Perfect location to stay for downtown Sacramento activities. I have stayed at this hotel many times while on business during trade shows at the Sacramento Convention Center. Bar and restaurant across parking lot is also very good. Rooms are clean and provide everything you need no matter how long or short the stay. Breakfast has a good variety of items to get the day off to a good start. Also the hours are good should you not be an early riser. I recommend the hotel to family and friends tha... Read more
from Sacramento, United States
Submitted on 12-10-2016
Bedspread, sheets and pillowcases were dirty. Obvious they had not been changed. Walls and baseboards were filthy. Mattress was uncomfortable, ripped, and needs replacing. The AC unit did not cool the room on the first night. I complained and it was better the second night. If all of downtown Sac was dont sold out, I would have left and got a new room.
from Riverbank, United States
Submitted on 24-10-2016
I loved my stay at this Best Western. I liked the way the rooms centered around the pool. The breakfast was way more than I expected, biscuits/gray, eggs/ sausage, waffle maker and mochas for the road. Free parking. I've already made my next reservation. 20 min. walk to Old Town. 8 min walk to Convention Center.
from
Submitted on 25-10-2016
Wasn't thoroughly cleaned and found some hair in the shower. No movie channels (hbo, max, starz, ect. Wi-Fi worked and had good speed. Some high priced restaurants nearby. Would probably come back but would like something closer to more amenities/ sportsbars.
from Healdsburg, California
Submitted on 25-10-2016
Stayed here for a business trip and had a great stay. Nicely decorated rooms, quiet, clean, well stocked with toiletries. Bed was very comfortable and shower was powerful and hot. The free breakfast was absolutely excellent...varied and all good. Free parking too. Would stay here again!
from West London
Submitted on 01-11-2016
We stayed at the Best Western for 2 nights and found it to be average at best. The room was nice and the bed comfortable but the bathroom looked like a dirty protest. The ‚??artistic‚?? designs on the walls were disgusting, it made me feel like we were in student accommodation. The buffet breakfast was again ok but I really resent eating off paper plates, using plastic cutlery and drinking from paper cups. I‚??ve stayed in many Best Westerns and usually feel there is a basic minimum standard. In... Read more
from Sacramento, United States
Submitted on 02-11-2016
Great place to stay!.....Location downtown was great next to busses and light rail. Neighbor hood is not so hot but makes for great entertainment at night! BREAKFAST was amazing and HOT FOOD was not expected Great Deal, Wonderful Staff and look forward to staying more -Two Feathers
from Anderson Ca., United States
Submitted on 07-11-2016
I used this hotel for a conference at the Sacramento Convention Center. Very convenient location. I was able to walk everywhere that I wanted to go including to the Convention Center. Staff is super friendly, I arrived before my check in and they allowed me to park there for free in advance of my check in which was very much appreciated. Breakfast is better than average. Room was really nice for the money. You never really know what you are going to get when you go to a hotel for the first time.... Read more
from
Submitted on 09-11-2016
I stayed here since I was going to attend a concert at the new Golden 1 Center. The room was clean and bed was comfortable. There was a variety of breakfast options so we were able to have a nice fulfilling breakfast. Staff was friendly and accommodating. Hotel is walking distance to the state Capitol. I would definitely stay here again.
from Chico, California
Submitted on 12-11-2016
This was a well appointed facility with great access the the Sacramento Convention Center. My room was very nice and the breakfast is plentiful. Appreciated the free parking over my two day stay. Restaurants, bars and theater within easy walking distance. Met the Best Western standards of quality at a value. There is a machine nearby projecting bird noises to prevent roosting and it took a bit to get used to until I tuned it out and it died down.
from Morro Bay
Submitted on 19-11-2016
The Sutter best Western in Sacramento is a great place to stay the staff was courteous and polite and always willing to help it's a great location for doing business in downtown Sacramento plenty of restaurants and entertainment options close at hand
from Adelaide, Australia
Submitted on 24-11-2016
This was our second time to Sutter House, great stay again. Room was always clean, bed is very comfy and great breakfast in the morning. Amenities plenished all the time and the staff are very obliging and friendly. The foyer has PC's for personal use but the hotel does supple free WiFi. If you require your import items kept safe they have safety deposit boxes in the foyer. Hotel within walking distance to many important streets including Old Sacramento that we visited frequently. The site ... Read more
from Pasadena, California
Submitted on 30-11-2016
My children and I stayed at the Sutter House recently while we were visiting and touring the State Capitol. I really have mixed feelings about our stay. Pros: -Mostly nice and knowledgeable staff. Front desk manager was very nice and very apologetic regarding my stay. -Wonderful and plentiful full breakfast with waffle station, oatmeal, cereal, toast, pastries, biscuits/gravy, (microwaved/scrambled) eggs and sausage/bacon, cold hard boiled eggs, yogurt, juice, milk, variety of coffee and te... Read more
from Bakersfield
Submitted on 02-12-2016
Over priced but located close to downtown if you have business. Short walk to any gov building. Great deal of resturants in the area, the hotel bar/resturant was very nice & friendly. Very pet friendly.
from Peterborough
Submitted on 03-12-2016
Booked in england , travelling up to Portland and stopped over on election night. Nice easy check in. Parking on site . Decent walk to city centre ..... city hall. Really liked the hotel . Nice big room , very clean. Comfy bed. Nice quick & easy buffet breakfast. Good location, not cheap but happy with the price , location and hotel . Would have stayed on drive back but was booked. Would deffo stay again. Very nice friendly staff too.
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