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The Westin Mission Hills Resort and Spa

Palm Springs, CA, US (PSP)

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Based on 2338 reviews
This family friendly resort offers a 60-foot water slide for guests to enjoy along with elegant accommodations.
Room & Rates
Golf View 2 Queens - The Westin Mission Hills Resort and Spa - 1

Golf View 2 Queens

Deluxe Golf View with Two Queen Beds. Non-smoking, Resort View, Heavenly Bed And Bath, Oversized Room, Balcony Or Patio
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Golf View King - The Westin Mission Hills Resort and Spa - 2

Golf View King

Deluxe Golf View with One King bed. Non-smoking, Golf View, Heavenly Bed And Bath, Oversized Room, Balcony Or Patio
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Traditional 2 Queens - The Westin Mission Hills Resort and Spa - 3

Traditional 2 Queens

Traditional guest room with two queen beds with sofa bed. Non-smoking, Resort View, Heavenly Bed And Bath, Oversized Room, Balcony Or Patio
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Traditional King  - The Westin Mission Hills Resort and Spa - 4

Traditional King

Traditional guest room with one king bed with sofa bed. Non-smoking, Resort View, Heavenly Bed And Bath, Oversized Room, Balcony Or Patio
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Pool View 2 Queens - The Westin Mission Hills Resort and Spa - 5

Pool View 2 Queens

Traditional guest room with two queen beds with sofa bed. Non-smoking, Pool View, Heavenly Bed And Bath, Oversized Room, Balcony Or Patio
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Resort View 2 Queens - The Westin Mission Hills Resort and Spa - 6

Resort View 2 Queens

Deluxe Resort View with Two Queen Beds. Non-smoking, Resort View, Heavenly Bed And Bath, Oversized Room, Balcony Or Patio
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dlx resort vw

Resort View King

Deluxe Resort View with one king bed with sofa bed. Non-smoking, Resort View, Heavenly Bed And Bath, Oversized Room, Balcony Or Patio
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Pool View King - The Westin Mission Hills Resort and Spa - 7

Pool View King

Traditional guest room with one king bed with sofa bed. Non-smoking, Pool View, Heavenly Bed And Bath, Oversized Room, Balcony Or Patio
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Resort Suite - The Westin Mission Hills Resort and Spa - 8

Resort Suite

The Resort Suite offers a spacious atmosphere with separate living room with sofa bed and separate bedroom for greater privacy and room to relax. These suites also provide a mini-refrigerator, mini-bar and private patio. Also included is a dining table that seats four.
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The Westin Mission Hills Resort and Spa
71333 Dinah Shore Drive, Rancho Mirage, CA US 92270


Set on 360 acres within the Rancho Mirage community, approximately seven miles from the Palm Springs International Airport, The Westin Mission Hills Resort and Spa is surrounded by landscaped courtyards and extensive waterways.

Why Stay Here

  • 60-Foot Water Slide
  • Multiple Pools
  • Childrens`s Playground
  • Bicycle Rentals
  • Spa, Sauna and Steamroom
  • Spa at Mission Hills
  • Tennis
  • Two World-Class Championship Golf Courses, with PGA Instructors

Resort Details

Two world-class golf courses and extensive recreational facilities allow guests to take full advantage of the ideal climate. This first-class spa and various pools, one with a 60-foot water slide, provide opportunities to refresh body and soul. At Westin, the goal is that you leave feeling better than when you arrived. From the Heavenly Bed and Bath to WestinWORKOUT, Westin strives to develop experiences that help you be at your best in mind, body, and spirit.

Accommodation Details

All guest rooms are spacious and brushed with a palette of soothing taupe tones and richly textured accents. Comfortable furniture, tasteful carpets, and fine linens on the Westin Heavenly Bed ensure a relaxing stay. The elegant bathroom features the Heavenly Bath for a spa-like shower experience. All guestrooms are spacious, include private patios or balconies, and are exceptionally comfortable. Room amenities include conveniences of home, such as cable TV, mini-bar, mini-refrigerator, hairdryer, and iron/ironing board. 

Pools & Spas

At the Spa at Mission Hills you`ll find the ultimate oasis. It`s exotic, airy, Spanish-Moorish architecture forms the perfect setting to lose yourself in delightful treatments designed to renew mind and body. Spread out over 14,000 square feet, yet still offering an intimate, boutique-style ambience, the spa offers facilities for your every desire. The 14 private treatment rooms named for native desert plants are each a soothing sanctuary, while a steam room, Jacuzzi, meditation lounge, and lush gardens offer additional quiet spaces for relaxing.

  • Babysitting (+)
  • Business Center (+)
  • Concierge Desk
  • Continental Breakfast (+)
  • Elevator / Lift
  • Fitness Facility
  • Golf (+)
  • Non-Smoking Property
  • Outdoor Pool
  • Parking
  • Pet-Friendly
  • Restaurant
  • Room Service (+)
  • Spa Services (+)
  • Valet Parking (+)
  • Wheelchair Access Elevator
  • Wireless Internet
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2338 reviews
from Los Angeles, California
Submitted on 23-05-2016
Our stay was amazing. Our room was ready early, super clean, crib was ready, had a personalized note and snacks for my family. Could not have asked for a better welcome. The man at the valet gave us specific directions to our room and we didn't even ask. My family loved the pool and the pool food was delicious! Can't wait for our next stay at the Westin!
from San Diego, CA
Submitted on 24-05-2016
I went with my buddies for golf. The service was awesome and the golf course was perfect. We enjoyed the pool, restaurant and bar area. Looking forward to returning to this property as soon as we can.
Submitted on 24-05-2016
Our room was beautiful, clean and relaxing. We really liked the view of the golf course and all the landscaping as you walk around. The property is very well maintained and is one of our favorite places to get away and relax. The staff is outstanding as well as all the amenities.
from Vancouver, Canada
Submitted on 24-05-2016
We stayed here during a long weekend in May. The pool and grounds were nicely maintained. Our room was a bit dated, but it was fine. It had a decent sized deck as well and we enjoyed sitting outside for our morning coffee and late afternoon drink. The staff were friendly. Our daughters enjoyed walking the resident dog who was on loan from the local humane society. It's such a great idea, as I'm sure many dogs are adopted from this program. We enjoyed both large pools. Note that you can use the p... Read more
from Huntington Beach, California
Submitted on 25-05-2016
Got a two bedroom lockoff unit. Spent three glorious days with our kids. The villa is always clean and fully equipped. The staff is professional and well informed. Kudos to Maria and Luis, pool side service.
from Winkler
Submitted on 27-05-2016
When checking in, the process was quick and efficient. The facility was quiet and clean. There was good service whereever we went, the breakfast was always quick and fresh. The pools were clean and service around the pools was good.
Submitted on 28-05-2016
We were really impressed with this hotel. The staff were extremely friendly and knowledgable. The twilight golf fee was only $55 per person but if the course was empty the staff at the pro shop would happily let you play slightly earlier. The food was wonderful and we really enjoyed the amount of variety and the superfoods options which allowed you to be healthy whilst still indulging. We were very impressed with the "Make a green choice" voucher. For everyday that you kept your same towels an... Read more
from Sausalito, California
Submitted on 03-06-2016
The front desk staff, namely Jonathan and Brandi, are lovely. Cheryl the concierge is also amazing - all so friendly and helpful and they made our stay! The rest of the staff is hit or miss. IE in the Fireside lounge our waitress could not identify where to get a plastic cup of water for our dog, even tho there was one at the door! And the restaurants wait staff needs a lot of direction. The pools are lovely and the little attractions like animals and flowing ponds through the property make i... Read more
from San Diego
Submitted on 05-06-2016
Nice resort which has benefitted from recent maintenance. This resort has been around for a while. So it was nice to see many features have been updated from one of the pools to the grounds to the menu at the restaurant. Upon arriving we were promptly greeted and helped by a very friendly staff. The front desk was willing to work with us on our room location and found us a nice room on the golf course. As a suggestion to you, we prefer the golf corse course rooms. They are cooler than those c... Read more
Submitted on 05-06-2016
I've stayed here with my wife three years in a row every summer for a weekend getaway. We love this resort! The pool and grounds are fresh and maintained with green grass, seasonal flowers and luscious palms. The rooms are always fresh and clean. There is also a patio or deck to chillax in the early a.m or later evening because of the heat. Staff were very helpful and friendly. Staff on golf carts helped get us around. We spend a lot of time pool side which is always great here. The restaurant'... Read more
from Gig Harbor, Washington
Submitted on 12-06-2016
...Not that "family oriented" is a bad thing but if you are looking for a quiet lay by the pool look elsewhere. The rooms are clean & the grounds are beautifully landscaped. The crowd is very mixed internationally. The main buildings (lobby, restaurants etc) are beautiful desert architecture & almost moorish & an impressive variety of amenities are offered, including a large video game venue for children. The resort is safe for children to ride around on their scooters unsupervised from what I s... Read more
Submitted on 14-06-2016
GREAT resort! Staff was incredibly attentive and offered great service. This was a family getaway to kick off the summer and this place delivers! Pool was great, cabana service was amazing and food and drinks were awesome! Highly recommend this place. There's something for everyone!
from Los Angeles, California
Submitted on 15-06-2016
I love the convenience of having golf, tennis and spa in the same complex. Decent gym. Activity room for kids is a major plus. Staff is a mix. There were some really good people, but there were also some who didn't really care too much for the clients. We arrived a little past 3pm and check-in time posted was 3pm. Room was not ready. It took another 50 mins and several visits before they finally cleared it for occupancy. In the mean time, we were directed to the closest pool to our room... Read more
Submitted on 25-06-2016
The hotel room is nice. The problem is that I drove my family 4 hours to get to the pool, but big surprise, the pool is closed for the average Joe. It's reserved for a big group. Can't get in. Forced to use the other pools that are the size of the pool I have at the house. Never come back here. The other part of the hotel the Vilas where we have to use the pool, the people there are very rude with guest.
Submitted on 03-07-2016
I had a company event there and decided to stay a little longer with my family. We stayed for 7 nights and rented a suite. Pros: Great event coordination. The room, food and service were all very good and will most definitely will book another work event there. I can't remember her name but she was a shorter blonde gal who was super helpful and wonderful to do business with (I think she was in charge of business events) The hotel is really kid friendly and there are a lot of fun activities ... Read more
Submitted on 05-07-2016
Had an amazing stay overall but was particularly impressed with our service at the pool! You MUST request Alejandra V. She never let our drinks go empty and was so attentive. Just what you need on a hot summers day. She was great and made our stay at The Westin Mission Hills THAT MUCH BETTER!!! We will definitely be back.
from Bangor, United Kingdom
Submitted on 05-07-2016
Extremely impressed with this hotel/resort. Very clean and fresh. Large pool with poolside service and plenty of room to swim and sunbathe. There is a few pools in the resort. Breakfast was nice and satisfying with friendly waiting staff. there is a shuttle service (golf buggy) that will take you wherever you need to go in the resort. It runs regularly but you can also phone and it will pick you up at your room. Rooms were fantastic and a good size with a large bathroom. Resort has a games room ... Read more
from Thousand Oaks, California
Submitted on 06-07-2016
We went in the midst of summer and it was really hot which was bearable. The downside was the hotel was doing lots of maintenance work, chopping down trees, (all the debris feel into the pool which was still there 2 days later) reorganizing sunbeds and workmen putting up new canopies around the pool, the end result was a lot of drilling and noise and not quite the retreat we had wanted. The room was clean although we were placed at the back of the resort without a view and when I asked to move w... Read more
from Edmonton
Submitted on 07-07-2016
We stayed June 19 - 25 the "off season" so some things were not open @ the resort & Palm Springs. I do not know how much the room cost as it was a surprise from the wife, but I agree with others that eating somewhere else is advised, due to the expense. An example, Happy Hour 50% off wine, beer, well drinks...2 rum & Coke were $14 which means @ normal price of 1 Rum & Coke would be $14!? The "free" continental breakfast was a yogurt Parfait covered in granola & seeds along with 3 small pastri... Read more
from Port of Los Angeles, CA
Submitted on 10-07-2016
Having stayed at this place numerous times over the past two decades, we had been quite impressed with the conditions of rooms, pools, walkways and other areas. On our most recent visit (June 2016), however, it appeared obvious that the management had cut way back on maintenance. Cracked walkways, weathered wood, stained concrete and less meticulous landscaping features are now visible everywhere. Still a nice place to stay, especially if you have kids, but unfortunately not nearly as nice as it... Read more
Submitted on 16-07-2016
Hotel grounds are beautiful! Rooms are nice size and very clean. Main pool is very large and water slide a nice amenity for kids to enjoy. Don't agree with having an adult only pool as the majority that were at this resort had children. Adult only pool sat almost empty during my 3 day stay while finding seating at the other pool became quite a quest. Maybe should consider their smallest pool as adult only. Outside of that, it is a very nice hotel to stay at and would recommend.
from San Diego, California
Submitted on 18-07-2016
This place is a nice resort located near Palm Springs. The grounds are very well kept and surrounded by a beautiful golf course. The rooms could use a little bit of modernization but the price was good. There are several pools to choose from including some adult only areas. The staff was very friendly.
from Eastvale, United States
Submitted on 18-07-2016
We booked the Westin Rancho Mirage with hopes of having great pool time, but the pool was much smaller than the photos portrayed. With so many people in it and how shallow it was, there was no possibility of swimming in it. Unless I didn't see one, I was disappointed that there wasn't a lap pool. The quiet pool was too small. Also it was very hot out that day and even though we walked in the designated area, we never had a go cart pass by for pick up so we walked back and forth to the pool. The ... Read more
Submitted on 24-07-2016
We needed a good hotel near Palm Springs. Rooms are spread out along the resort with plenty of parking. They are a good size with a fridge and free coffee. Our stay included continental breakfast which had a good selection of meets, pastries, fruit and cereal etc The swimming pools were nice with waiter service by the pool and a free water dispenser. All in all a good location to explore Palm Springs
from Whittier, California
Submitted on 25-07-2016
Villa Rooms are fantastic,a great size, with a large bathroom and very clean and fresh. Main Villa pool is very large with poolside service and plenty of room to play and sunbathe with a water slide off to the side, a nice amenity for kids to enjoy. There are several pools in the resort and including an adult only pool which is a GREAT option for those of us that don‚??t have children on vacation with us and want to enjoy some peace and quiet every once in a while during our vacation . There is... Read more
from Fraserburgh, Scotland, United Kingdom
Submitted on 26-07-2016
We were here for 3 nights in May 2016. We booked this hotel through British Airways, and it was fabulous value, at around £90 per night including breakfast - we were not really sure what to expect. We arrive after 8 PM - check in was straightforward, all staff lovely, and we were directed to our room in Building 7 on this sprawling 40 acre estate. The room was so lovely and spacious - just delightful, nice spacious bathroom, closet, patio to sit out on, everything was perfect, one of the nice... Read more
from New York City, New York
Submitted on 29-07-2016
Perfect spot for Spring school break. Even though this is a big resort one do not see a lot of people because of huge territory and a lot of activities. Stuff is extremely nice and helpfull. A lot of citrus trees on the grounds, guests and the stuff are encouraged to collect fruits. Excellent golf cource, tennis courts, spa, multiple pools and restaurants. We enjoyed and will be back.
from Rancho Cucamonga, California
Submitted on 03-08-2016
Unfortunately like may other large locations, the service can be erratic. There are times when the front desk (eg. Brandi) is exceptional, and other times when Maid service bangs on your door - PRIOR to check out! This is unfortunate, since the amenities are great, so the service should match. I've had better customer care at Holiday Inn of Highway 111.
from Myrtle Beach, South Carolina
Submitted on 05-08-2016
My family and I just recently stayed at the resort like we do every summer. It's an amazing place to stay, they have so many amenities on property for all ages. But this summer we had a completely different experience. I have never seen staff talked to and belittled by management as much as I did during our stay. We spend most of our time by the main pool of the resort and on many occasions Heather let her staff know they did not deserve gratitude from guest, nor were they worth it. We enjoy eve... Read more
from Petaluma, California
Submitted on 10-08-2016
We were in a one bedroom unit that overlooked the golf course. When they designed these, they realized that it gets really hot, so have the balconies a bit recessed so that there is almost always some shade. We like to sit outside most of the time, so it was perfect. The adult pool was perfect and always had plenty of chairs available and usually shade was available, but could use a few additional umbrellas. Our room was not ready at check-in time, so the manager gave us a coupon to get a d... Read more
from Goodyear, Arizona
Submitted on 11-08-2016
We visited the resort to share the celebration of our Wedding Anniversary with our 2 children (7 and 9). It was a lot of fun showing them some of the places we enjoyed together on our honeymoon eleven years ago. Like the breathtaking experience of riding the Palm Springs Arial Tramway to the top of Mt. San Jacinto. In the ride up, we were actually rotating continuously to get 360 degree views of Palm Springs and the surrounding mountains, traveling 2.5 miles to the top at over 8,000 foot elev... Read more
from San Diego, California
Submitted on 11-08-2016
My family took a short trip to Rancho Mirage to take advantage of the great summer rates. This was our first stay at a Westin, and we enjoyed the hotel very much. The rooms were spacious and very comfortable. The layout of the bathroom, with two sinks and a separate shower area, was very convenient as we have two teenage girls. We found the staff to be very friendly and eager to point out the amenities of the hotel. The bellhops are available to shuttle guests around the property via golf carts.... Read more
Submitted on 11-08-2016
The grounds and the pool area a very beautiful. The pool area has like a mini zoo around it that is kinda cute if you bring kids along. The room we had was nice and big with vaulted ceiling which made it seem even bigger. The king size bed was very comfortable. Nice balcony with table and chair. Ordered a burger from room service and it was decent. Over all had a very relaxing visit and would definitely come back again!
from Hartford, Connecticut
Submitted on 15-08-2016
This is an outstanding property. We bought a vacation ownership at this location 15 years ago. Every time we return, it is always an awesome experience. As soon as you walk in the lobby, all of your cares just go away. The staff is second to none and the villas are well appointed, clean, and luxurious. If you're not happy with the location of your room, they are very accommodating and will offer you other options. We absolutely love it here -- home away from home.
from Glendale, California
Submitted on 15-08-2016
This was about our twentieth stay at this property over the years and we just love it! I had to write another review to mention some specific things that make it special! 1. Jonathon (Jonny) at the front desk is so welcoming. Every time we stay he goes out of his way to make sure we are set with our room/plans. I thought this was because we stay here so frequently but he was the same with the couple ahead of me checking in who were there for their first time. 2. The gold cart/shuttle drive... Read more
Submitted on 16-08-2016
Clean, nice hotel. Pool was a good size and kids and I enjoyed the slide. There are several buildings/suites. Ours wasn't too far a walk to the pool, but will book a suite closer to the pool. Kitchen is equipped with all the necessary utensils, silverware, plates, glasses, etc. We had friends travel with us and we were all right next to each other. Adjoining rooms are an option. I would probably book a 1st floor suite next time so that kids can go in and out of the room/patio and scooter aro... Read more
from Los Angeles, California
Submitted on 17-08-2016
This is our second summer staying here, and this time around did not disappoint. It was just as we remembered. Spacious room, peaceful and quiet, and also close enough to activities. Everyone from check-in to check-out were very friendly and accommodating. Thanks again for a much needed peaceful, and kid-friendly retreat.
from Warrington
Submitted on 18-08-2016
This was our second visit to this hotel - the first being 5 years ago for our honeymoon. We couldn't wait to come back after our previous visit was so good and this time it didn't fail to disappoint. Prior to arriving I had emailed the hotel and asked for a view of the golf course if possible; when we checked in he had a golf view room all ready for us at no extra cost (we even managed to escape the resort fees!) and the staff were always polite and helpful. Our room was gorgeous, always clean, ... Read more
from Los Angeles, California
Submitted on 30-08-2016
We often stay here with our family of 5- the villas with kitchens are very spacious, the pool is fun, it's a nice relaxing vibe. Very clean rooms- grounds are beautiful. There is a fun game room with a pool table, foosball, and lounging area. There are several pools which is nice too. We have stayed here 6 times already- so yeah- we like it here!!
from Los Angeles, California
Submitted on 31-08-2016
Stayed here to celebrate a birthday with some girlfriends for the weekend. 2 to 3 weeks before the arrival date, and "experience specialist" reached out to make sure our experience was catered to the reason for the stay. Amazing!! From the moment we arrived, to check in, to daily ins and outs, the service was exceptional by every single person we encountered. The Westin Mission Hills made sure that the experience was a perfect getaway for us!!
from Cardiff, United Kingdom
Submitted on 02-09-2016
Have stayed a week for the past several years. This year, as previously, enjoyed our stay. Clean, comfortable, spacious room overlooking the pool. Breakfast very pleasant with efficient staff. On arrival we were informed there was an issue for that night cause by electricity supplier. We were offered emergency survival packs, $50 In house credit, and additional security. Power was actually off for about three hours during the night. What a wonderful way to treat guests.
from Seattle, Washington
Submitted on 07-09-2016
What a great property this is! My friend and I had a relaxing time here! The staff are FANTASTIC! The grounds are well maintained. The rooms are spacious but slightly outdated, the spa is fabulous! I had a massage with John, he was the best I have had in a while!
from Pasadena, California
Submitted on 08-09-2016
We made reservations ahead of time and were there for 3 nights for Labor Day Weekend and booked a Suite. We checked in early afternoon on Friday and we had booked a room with a view of the golf course. We were in the last room of building 1 with a view of the trash area. So all morning and afternoon we could hear the trucks beeping and lids slamming as they backed up to the trash! Our sitting area outside faced the trash collection. We went to the front desk but they were booked and could no... Read more
from Long Beach, California
Submitted on 09-09-2016
I recommend to remodel their main pool area. Needs more seating and make the pool larger! Other then that, I love this place. Food is always great, service is top notch, and the hotels are extremely well maintain!
from Grand Prairie, Texas
Submitted on 09-09-2016
When we arrived I was impressed with the layout and facilities. The room was decent - old, but you can tell they have tried to update. Every time the air conditioning came on it sounded like an old airplane prop hitting birds for the first 5 minutes until it got going. The hotel staff was pretty friendly, but really this is a timeshare type place because we were asked a couple times to do a tour.
Submitted on 10-09-2016
This is our 3rd year enjoying a lovely weekend with the grand kids at the Westin! The Bear Buddy table was a fantastic addition for our 5 year old granddaughter's enjoyment. Abril is the perfect employee to work with kids; creative, kind, and patient! And, the price was not outrageous as 'that other bear stuffing store'! In addition, the Westin offers great pools, (one being a quiet pool), water slides, shuttles, golf, and a fitness room. To top off its value, the property is dog friendly -wi... Read more
from Palmdale, California
Submitted on 11-09-2016
Staff are very courteous.clean rooms like a 5-star facilities..clean pools and the view is amazing. This is the only place i will always stay while visiting palm spring.thank you westin for the memorable stay.
from N. Hollywood, CA
Submitted on 12-09-2016
I booked thru Trip Advisor and got a great price for this wonderful resort! Grounds are beautiful! Had a nice balcony looking at the golf course. Room was comfy, but had to call to get a remote to the tv. Our building (8) had no ice all weekend and reported it, but still wasn't fixed when we left, so just walked to another building. We enjoyed the adult pool during our stay , which was wonderful & relaxing. Guitar player on Saturday. But Monday-Friday they allow kids! So disappointed to have kid... Read more
Submitted on 18-09-2016
First of all, I'm surprised that this hotel has been given four stars. The photos provided are deceiving - the location and property do not match what it actually looks like in person. When I initially checked in, I was given the choice of ground floor or second floor but was told that there are no elevators and so I chose the main floor. Rather than one or a few buildings, the property is made up of about 15 two story buildings sprawled across the area. The buildings look like an old apartment ... Read more
from San Francisco, California
Submitted on 19-09-2016
The hotel site itself is beautiful and the property is green in contrast to it's remote desert location. The staff is extremely helpful and the concierge sent me a welcome email a few days before my arrival. Check in and check out were without any issues. The room was clean and nice and included a patio. My only issue(s) were the noise level at night and the fire coded room door with the large gap. The light from the hall comes flooding into the room and I was able to hear people walking by and... Read more
from Los Angeles, California
Submitted on 19-09-2016
We came for a quick relaxing weekend from Los Angeles. We have a 7 month old baby and Brandi (who checked us in) was very accommodative to our needs. She was very pleasant and friendly and she gave us a lot of options to chose from (which building, floor, room type etc.). It was a very great welcoming experience especially after a chaotic 4 hour drive (a lot of traffic that day!). Thanks Brandi, you helped start our weekend on the right foot!
from Boston, Massachusetts
Submitted on 20-09-2016
My wife and I planned to spend 3 nights for have a relaxing weekend away, we left after the first night. The staff here was great. The grounds are very nice and although we didn't get an opportunity to play golf on the course looked very nice. We did eat lunch at Pinzimini and it was also very nice, the rooms here are the downfall of this property. I'm making a general statement on the rooms because the staff did offer us a new room when we complained but it was not much better, there was th... Read more
from Readind, UK
Submitted on 20-09-2016
Recently stayed for three nights, complained about noise above our room (stomping about constantly, running the bath, moving furniture) at 3:30am the second night and then at 12:30-5:30am on the third night) Told they would send somebody from security but never did. Waiter service was poor in the restaurant. Barely spoke English and hovered about for tips at a self service buffet! Front desk didn't give us our breakfast vouchers when we checked in and took about 4 people to explain what we neede... Read more
from Rancho Palos Verdes, California
Submitted on 21-09-2016
What impressed me the most was the staff. These people are well-trained and run a tight ship. From the valets to the front desk to the restaurant, there were enough smiles to even please Mr. Rourke. Started with a great end of summer rate that included free breakfast. Walk in and enjoyed a glass of complimentary pomegranate blueberry water. So good! Recipe needed. Needed a king room, but got two queens. This got fixed with a junior suite upgrade for only $15. Also offered 3:00 checkout on Sunday... Read more
from Long Beach, California
Submitted on 22-09-2016
I love the pet friendly atmosphere of this hotel, from the care they take with one's own pets, to the adoption program they have for rescue dogs in the lobby. It's that attribute that keeps me coming back, but the hotel is forgettable. Sadly, I used to love the design and beauty of this unique hotel, but that has gone away over the years and the hotel is just a big resort without personality. The rooms have been recently renovated and they feel quite pleasant, even if they are typical Westin r... Read more
from Eastvale, California
Submitted on 25-09-2016
My wife and I traveled to the Westin Mission Hills Resort as I was going to play in the Folds Of Honor golf tournament benefiting Veterans and their families. We decided to make a full weekend out of it and got a pretty good room rate to stay the weekend. Upon arrival, the Valets were very friendly and assisted us over to the check in where we were met with smiling faces and great attitudes. Our check in hostess accommodated us by giving us a room with a golf course view and close enough to wa... Read more
from Santa Monica
Submitted on 25-09-2016
scheduled a july 4th weekend at westin missions hills. unfortunately, we had to reschedule to a later date due to our newborn being only 3 weeks. spoke to spg rep and they were able to accommodate our change without charge. we checked in and rep confirmed there would be no addt'l charge except for incidentals. i didn't have time to check out but knew i'd receive an email with charges. to my surprise, they charged a higher rate for our weekend stay. when i called in and spoke to supervisor (ang... Read more
from London, United Kingdom
Submitted on 26-09-2016
This is a spread out slightly dated but classic feeling resort. We were fortunate to have a ground floor room that overlooked part of the golf course / quiet pool and for us this was an excellent position as we could walk easily to everything without relying on the shuttles that frequently ferry people from the rooms further away. The drivers however would always offer us a lift if they passed us. The rooms feel slightly dated especially the bathroom set-up but it is not a huge problem. Service ... Read more
from Cardiff, United Kingdom
Submitted on 28-09-2016
Set on one of the many golf courses in the area. It offers a place to unwind as the hotel is spread out and there are no high rise buildings. There was plenty of free parking. A couple of adult only pools, though children were catered for in the larger main pool. Staff were friendly and helpful and the free continental breakfast was a lovely bonus. A car is a necessity as ther are no local amenities within walking distance
from Cardiff, United Kingdom
Submitted on 01-10-2016
I have just come back from staying here for two weeks and I was certainly not disappointed. The rooms were nicely done, in typical Sheraton style but with extra features such as the fireplace which was lovely. The pool was fab with a slide that was suitable for adults and children alike. The standout win for me though was the views, I can never get enough of waking up to those mountains! 5 star service at a 5 star villa!
from Los Angeles
Submitted on 12-10-2016
Are there more upscale places? Yes. Are there more stylish places? Yes. Is there another hotel that offers bike riding, fishing, water slides, poolside activities, Tortoise/Rabbit feeding/petting and fish feeding? No. We stay here at least once a year and we love it every time. Great lobby, rooms and restaurants. Older property, but maintained very well with classic Westin rooms and beds. There is an Apiary which we visited last year and it was a huge hit with the kids and grandma. (and you get ... Read more
from Bronx, New York
Submitted on 13-10-2016
We had a great stay at the Westin Mission Hills! It was a busy weekend over Columbus Day and Desert Trip, and the hotel was very full, but it did not feel crowded at all. The pool areas were beautiful. Service was very good and all the staff were lovely to us and to our children. One sink was clogged, and our clock was broken and apparently could be neither fixed nor easily replaced, but still giving this five stars, because overall, the trip was great! Excellent dinner recommendations from... Read more