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Omni Rancho Las Palmas Resort & Spa

Palm Springs, CA, US (PSP)

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Based on 2757 reviews
Room & Rates

Double Room, 2 Double Beds, Poolside

2 double beds
Entertainment - Free WiFi, 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
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Standard Room, 1 King Bed, Lake View

1 king bed
Entertainment - Free WiFi, 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

Double Room, 2 Double Beds, Lake View

2 double beds
Entertainment - Free WiFi, 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

Standard Room, 1 King Bed, View

1 king bed
Entertainment - Free WiFi, 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

Double Room, 2 Double Beds, View

2 double beds
Entertainment - Free WiFi, 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

Standard Room, 1 King Bed, Poolside

1 king bed
Entertainment - Free WiFi, 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

Z- Vista double (duplicate)

2 double beds
Entertainment - Free WiFi, 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

1 king bed
Entertainment - Free WiFi, 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

Two Double Beds, Pool View (Summer Special Poolside Two Doubles)

2 double beds
Entertainment - Free WiFi, 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

One King Bed, Pool View (Summer Special Poolside King)

1 king bed
Entertainment - Free WiFi, 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

One King Bed, Pool View, Ground Floor (Poolside One King Bed Ground Floor)

1 king bed
Entertainment - Free WiFi, 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

Two Double Beds, Pool View, Ground Floor (Poolside Two Double Beds Ground Floor)

2 double beds
Entertainment - Free WiFi, 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Room, 1 King Bed, Lake View

Room, 1 King Bed, Lake View

1 king bed
450-sq-foot (42-sq-meter) room with lake views

Entertainment - Free WiFi, 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
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Room, 2 Double Beds (Plaza)

Room, 2 Double Beds (Plaza)

2 double beds
450 sq feet (42 sq meters)

Entertainment - Free WiFi, 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Room, 2 Double Beds, Poolside (2nd Floor Only)

Room, 2 Double Beds, Poolside (2nd Floor Only)

2 double beds
450-sq-foot (42-sq-meter) room with pool views

Entertainment - Free WiFi, 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Room, 1 King Bed, Poolside (2nd Floor Only)

Room, 1 King Bed, Poolside (2nd Floor Only)

1 king bed
450-sq-foot (42-sq-meter) room with pool views

Entertainment - Free WiFi, 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Room, 2 Double Beds, View

Room, 2 Double Beds, View

2 double beds
450 sq feet (42 sq meters)

Entertainment - Free WiFi, 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Room, 1 King Bed (Vista View)

Room, 1 King Bed (Vista View)

1 king bed
450-sq-foot (42-sq-meter) room with golf course views

Entertainment - Free WiFi, 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Room, 1 King Bed (Vista View)

Room, 1 King Bed (Vista View)

1 king bed
450-sq-foot (42-sq-meter) room with golf course views

Entertainment - Free WiFi, 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Room, 1 King Bed (Plaza)

Room, 1 King Bed (Plaza)

1 king bed
450 sq feet (42 sq meters)

Entertainment - Free WiFi, 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details

Two Double Beds

2 double beds
Entertainment - Free WiFi, 42-inch plasma TV with premium channels
Food & Drink - Coffee/tea maker, minibar, room service, and refrigerator (on request)
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Hide room details
Omni Rancho Las Palmas Resort & Spa
41-000 Bob Hope Dr., Rancho Mirage, CA US 92270

Rooms
Make yourself at home in one of the 444 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. This resort also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
Enjoy a meal at one of the resort's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Rancho Mirage? This resort has 41,000 square feet (3809 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.

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Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • A resort fee is included in the total price displayed.
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Pet fee: USD 100 per pet, per stay
  • Early check-in fee: USD 75
  • Late check-out fee: USD 75
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Express Check-In
  • Express Check-Out
  • Exterior Corridors
  • Fireplace in Lobby
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Lounge/Bar
  • Multilingual Staff
  • Poolside Bar
  • Porter / Bellhop
  • Room Service
  • Sauna
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2757 reviews
from Whittier, United States
Submitted on 23-05-2016
This is the second year I've been invited to an annual work retreat at Omni Hotel & Resort in Palm Springs. Both years, my experience at Omni has been great! The staff is very friendly, the amenities are clean, and there are plenty of options to choose from! The only thing I would change is that everything closes at 10pm, which is still a little early. Other than that, it's been a good time!
from San Diego, CA
Submitted on 24-05-2016
We had a lovely stay at the Omni for our anniversary May 12-14. Since this was an anniversary trip we were traveling without our children. The customer service is top notch, all of the staff that we interacted with from the front desk to the servers at the restaurant went out of their way to make us feel well taken care of which is really refreshing. They sent us champagne and chocolate covered strawberries for our anniversary which was a nice touch. On Friday my husband golfed on the proper... Read more
from San Diego, CA
Submitted on 25-05-2016
Very nice spot with lots of fun for the whole family. The kids lazy river and slides were a huge (huge!) hit with our 6 and 8 year olds. The resort is set up as small 'villa' style buildings w/ about 10 rooms each (2 story). The rear of the property is where the kids pool is and is more family oriented, the front (closer to check in area and restaurant) is quieter and has an adult pool-- it's separated from the kids area by part of the golf course so totally removed (and like another, quieter,... Read more
from Thousand Oaks, California
Submitted on 25-05-2016
Stayed at the Omni Racho Las Palmas for my anniversary with my husband and another couple. We arrived on Friday morning and, even though our room wasn't ready, we were able to access the full property and amenities offered. The boys booked a few rounds of golf at the hotel and enjoyed it very much. The Spa at the Omni was very peaceful, relaxing and clean. I had the guava package that included a scrub, massage and facial. I think I feel asleep on the table twice, it was that relaxing. We s... Read more
from us
Submitted on 25-05-2016
I went on a Thursday and there were only 4 people at the pool. Loved it! I have a 3 year old and we both loved the sandy beach area, shaded with sand toys. Enjoyed the lazy river and splash zone for kids. They also had free ice cream. I couldn't get my daughter out of the pool! I only gave it 4 stars because I payed $$$ and no breakfast:( besides that I will definitely go back with a deal.
from San Diego, United States
Submitted on 04-06-2016
We stayed at the Plaza level rooms, which now seams the best choice since it is far from the pool noise in the mornings and the bar music noise in the evenings; and the lowest cost. The laisy river is the BEST! We loved it. Don't eat at the hotel, you can get much better quality for a much lower price at the mall or just 2-3 blocks away,
from LOS ANGELES, United States
Submitted on 04-06-2016
I stayed at the hotel on the Memorial weekend. The facility is beautiful and very enjoy-full for the kids, but me and my family had very disappointing experience the last weekend. I ordered baby bed and microwave in advanced to my arrival, i had to call more than 6 times after my arrival to the front desk to deliver it to my room, they promised every-time that they are bringing it, until 21:30 at night they informed me that its no longer available. I had to come to the front desk with all of my ... Read more
from Chino Valley, Arizona
Submitted on 06-06-2016
I travel to this town for business quite often for work. The only place I care to stay is here. Love the rooms, the beds and pillows are lush. Water park is fun and super clean. Great for family and singles too. Beautiful.
from Riverside, United States
Submitted on 07-06-2016
I Stayed at Omni Rancho Las Palmas, 100% happy with my stay!! The staff was friendly and attentive to our needs. The pools, room and food were EXCELLANT!! I have been going to Rancho Las Palmas for almost 10 years now and recommend this location to THOSE LOOKING FOR FUN AND RELAXTION!!Looking forward to my next visit!!!
from
Submitted on 07-06-2016
Was given an upgrade to a pool view room for $60 more per night and it wasn't worth it. The pool view was poor and the music was way too loud. It was double bed room and they were two full size beds. FULL SIZE...needless to say it made for a very uncomfortable sleep.
from La Habra, United States
Submitted on 20-06-2016
This place has been our "go to" hotel for summer with the kids. The food at Blu Ember is delicious, the staff listens well, the pools are superb and the front desk staff is always welcoming. A great place for kids and family.
from Menifee, United States
Submitted on 21-06-2016
Let me just say that I won this trip thru ktla 5 news and if this stay wasn't free I would have left not too long after checking in. Every single staff member we spoke with was great though. We were suppose to have a golf view room but we got room 526 and it had a huge overgrown tree blocking the view from everything. I tried to change rooms but they were too booked so they said no, which is ultimately my fault because I had a reservation for a ground floor room but when I found out it was non s... Read more
from long beach, United States
Submitted on 21-06-2016
great place to bring family on a weekeng get away. all the staff were helpful and kind. the pools are awesome at the golf course PGA style. from check in to check out our stay was like a dream come true. food excellent and room was beautiful. we will come back soon.
from Burbank, United States
Submitted on 21-06-2016
I had a great time with my family,hotel staff made me and my family feel special,kids activity was great, rooms were very clean,we had great view. I give them 4.5 out of 5 since I believe there is always room for improvement.
from Toluca Lake, United States
Submitted on 21-06-2016
I'm sure on a quieter weekend, this place is not that bad. If you're looking for a resort in Rancho Mirage where your kids can have fun and you can just relax by the pool, this isn't the place. You're kids will probably have fun, but you won't be relaxing by the pool because it will be so busy, you'll think you're at a community pool and not a resort. Their staff is friendly, but I don't think they can keep up with the sheer volume of humanity on their property. Trash was ever-present at the... Read more
from Redondo Beach, California
Submitted on 30-06-2016
Fun for kids but nothing extra special for them. They have a splash pad, lazy river, baby beach & pool, all of which my 2.5yr old loved. However they do not have a designated "kids center" They have an arcade and an area you can drop off your kids for babysitting. They had a schedule in the lobby which stated an ice cream social on Monday at 5. We had to ask 3 employees where that was as nobody knew about it. When we finally found it, we walked up to a lit fire pit (note it was 115 outside) and... Read more
from Trabuco Canyon, California
Submitted on 30-06-2016
Stayed 3 days as we do every year. Pool area is great for kids and adults alike. Great, friendly service. Beautiful grounds. The area has great shopping and food options. Thank you Rancho Las Palmas...and we'll see you next year!! (Or one more time this year!!)
from Costa Mesa, California
Submitted on 30-06-2016
They advertised an ice cream social, an outdoor movie, bingo, and an arcade. When we went looking for the ice cream social, it had been moved across the parking lot to the conference center and it had been changed to smores. In 110 degree weather. Also, the movie was moved to a small conference room with very high conference chairs. Kids can't see past the chairs in front of them. The arcade had also been moved to a conference room that smelled of cigarette smoke and had a handful of terrib... Read more
from Beaumont, United States
Submitted on 30-06-2016
Charged for snack bar items when we did not take/eat anything. Charged for wifi when told it was offered free. Kids Splash play area was not kept up; dirty chairs and ground not swept up of yard debris. Attendants driving golf carts throughout property would block walkways; we had to walk through planter area to pass while attendant watched us. No guest concern from attendants in any way. Our room had multiple spiders and bed was too uncomfortable to sleep. We did not stay the final night. Altho... Read more
from Poland, OH
Submitted on 30-06-2016
Omni Hotel Rancho Las Palmas is perfect for families. The Splashatopia and Lazy River (also family pool) were perfect for everyone in the family. Enough umbrellas for shade from the heat (112) and cabanas if you are lucky enough to reserve one in advance. All the personal at the hotel are friendly and very accommodating. I highly recommend this resort.
from Salinas, California
Submitted on 04-07-2016
This is our second time returning to this hotel and both times during Spring Break. The reason being the lazy river, slides and GREAT pool service! We were treated like we were the only ones being waited on...if the same people are working the next day they remember your name! The poolside food is very good and the drinks have a nice kick to them. If you do not want to be around so many children the hotel provides an adults only area with a swimming pool and hot tub and it is way on the other si... Read more
from Redondo Beach, United States
Submitted on 04-07-2016
We will definitely be returning to the Omni. The pool is great for the kids and the River across the street is so convenient. The ground are clean and the rooms are nice. Overall ewe had a great experience.
from San Diego, California
Submitted on 06-07-2016
We spent four nights and five days, from July 1st to 5th. I saw a couple of big cockroaches on our first night.In as much as I abhor violence, I killed one. His cousin was fortunate and was able to escape and hid. The front desk was responsive enough to transfer us to another room that night and immediately took measures to control the pests. We went to the kids pool,lazy river,splashtopia on a daily basis on various times each day. It was crowded. Maybe because it was a 4th of July weekend. The... Read more
from
Submitted on 06-07-2016
Went here for a work conference. Hotel was great. Very roomy and clean. My sister came on the trip with me and we checked in around 11pm. It was fast and easy. Got to the room and she headed out to balcony while I got my other bag. I went out to balcony not realizing she shut the screen door. Yes... I walked right into the screen door. I didn't bust it but bent the frame and couldn't open the door. This also meant my sister was stuck out on the balcony. I called the front desk. While I think I g... Read more
from EDINA, United States
Submitted on 06-07-2016
This is a family friendly place with good golf and a nice atmosphere. It would have been nice to have a mini fridge in each room so you are not so dependant on outside food for every meal. All the staff we very friendly and helpful.
from
Submitted on 06-07-2016
This is the perfect hotel for families. The grounds of the hotel and the golf course are perfect. The kids love the lazy river, water slides and splash pad. Adults can relax poolside in a cabana or under an umbrella. The staff is exceptional and gets an A+ as they are the best I have experienced at a resort. It start with the GM (Mark P) and transcends down to all staff members.
from Aliso Viejo, United States
Submitted on 07-07-2016
Our family had a great time at Splashtopia. Go when it opens at 9am to get a good lounge chair. We loved the evenings there as well. The kids stayed until 9pm each night. I would recommend this hotel to anyone with kids and looking to have a great time. Next time I'd like to go to the day Spa and get a massage :)
from Huntington Beach, CA
Submitted on 11-07-2016
Took the family to RLP during July, and yes it was extremely hot (112). However, it was bearable as long as you were in the pool or under an umbrella. We all had fun on the water slides and in the lazy river. Poolside staff was excellent, although management could probably stand to hire a few more- our servers looked overworked. We had a room with a king sized bed, and the couch turned into a double sized pull out bed. All in all a good trip, with a few issues. Pros: -Water fun was pretty ... Read more
from Lake Forest, California
Submitted on 11-07-2016
This is a great place for families. My boys 6 and 7 years old had a blast and can't wait to go back. The staff was very friendly, but management should really work with the staff to be more attentive to the guest. We couldn't enter our room and called the front desk 3 times from our friends room next door. Finally someone came and dropped off a set of new keys that didn't work. We called the front desk again and received a new set of keys. The staff attempted to just drop the keys off, but we... Read more
from lake forest, United States
Submitted on 11-07-2016
My kids, 4 & 6, really enjoyed the waterpark at the hotel- Splashtopia. Waterslides were fun and we love the lazy river, which is only 3ft so both of my kids can stand. It's fun for a one or two days stay. The only downside was the we were billed for a meal that we didn't charge after we left the hotel. We were told to call the hotel directly to resolve it but go bounced back and forth via phone. Still waiting for the accounting department to call back.
from Tustin, California
Submitted on 12-07-2016
We loved staying here with the family. The splashtopia is amazingly fun with the lazy river, slides, splash pad and pool and was safe and clean. The rooms were comfortable, spacious and great and the grounds were very nice. The checkin was easy. Food and drink at pool was quite good. Walking distance to the outdoor mall although because of the extreme heat we did drive to the mall in 2 minutes. Thank you, Omni!
from
Submitted on 14-07-2016
It starts with Valet, they are very welcoming happy to help in any way they can. At check in accomodations to upgrade my room, nieces visiting are all taken care of with a smile. The grounds are updated, rooms are fresh and the pools are perfect. The employee to guest ratio is visible and appreciated. Service here is excellent. My family looks foward to Sphalashtopia and choose to come here over other waterpark venues.
from Whittier, United States
Submitted on 15-07-2016
I spent a few days here with my family. We had a quick few days but our experience was fun and relaxing. The grounds are very relaxing, beautifully maintained and well staffed. Kids activities abound from watermark area, to arcade, to movies. Plenty of activities for kids if adults want to spend some time together. Restaurants served high end meals for reasonable prices. Both pool and watermark areas were well staffed. Adult pool was relaxing and well staffed with friendly staff and amenities. ... Read more
from
Submitted on 15-07-2016
Celebrating my moms 70th Birthday with family. We had great fun at the Adult pool, lazy pool and slide. My mom has some medical handicap and the resort is geared up for it; although, the tech team needs to check chairs that lower the handicap into the water to make sure they work, as the lazy pool one did not work for the 4 days we were there). In the evenings the resort transforms. The Plaza sections had light up torches, lit up fire pits, live music in the bar and other events on the other sid... Read more
from Cypress, California
Submitted on 15-07-2016
The waterslides and pool are excellent. The place is a bit pricey considering we were there in the heat of the summer and not the thankgiving/x-mas holiday season etc when most other resort areas drop their prices to encourage business. Still worth trying at elast once.
from Culver City, United States
Submitted on 15-07-2016
Had an excellent second stay at this hotel. The grounds and facilities and staff are uniformly excellent. Our meals at Blu Ember as well as in room dining and food and drink ordered from poolside cabana were all excellent. Not a single, even minor complaint. Definitely recommend, especially for the pool area for children. Our sons really love the lazy river and water slide. Swam until they were exhausted. Lots of fun was had!
from Tucson, United States
Submitted on 16-07-2016
Nice pool and food service at pools. Staff were pleasant and friendly. However our room was on the second floor and there were no elevators and no staff offered to help us. We were also put next to a room with young crying and screaming children. If you stay, check to see where your room is if this matters to you. Also, have a bell staff help you if you are on the second floor if you are older or disabled.
from San Diego, California
Submitted on 18-07-2016
Rancho Las Palmas resort has been a family tradition for us every summer for over 8 years. Splashtopia (lazy river & slides) being our primary draw to the resort. However, also greatly appreciate it's location near the movie theatre and many restaurants, the golf course, AND the great service we receive. For us there is truly no other family resort like this in So. Ca. which is why we come back every year. My only two complaints on this stay were: 1) I noticed that the main pool was not as clean... Read more
from
Submitted on 18-07-2016
the LAzy river was very dirty and I felt scared that we may get sick if we swam in it.Very dirty and water was not clear with bits of nasty things floating in it.Front staff did not care when I told them.Ruined are stay
from Santa Ana, California
Submitted on 19-07-2016
Attentive service highlights this Omni Property. We stayed for a two-night getaway and enjoyed ourselves immensely. The highlight of our stay was the day we spent in the spa. The facilities are on par with Burke Williams and we both enjoyed our massages. The spa includes a private pool which we enjoyed as an alternative to the child soup that is the lazy river elsewhere on the property. Our room was comfortable though the walls were thin. We ended up having to listen to our neighbor's indecisio... Read more
from Santa Ana, California
Submitted on 19-07-2016
We enjoyed our stay at the Omni and their beautiful spa facility. With features and facilities in line with our local Burke Williams, our massages and time by the exclusive spa pool were a highlight of our stay.
from Fontana, United States
Submitted on 20-07-2016
My family and I decided to go to Palm Springs for the day and visit the tram. We chose this hotel because of the pool. We made the right choice. The pool was awesome and the hotel is definitely kid friendly. We plan to go back one more time before our kids go back to school.
from
Submitted on 22-07-2016
We stayed for 3 nights. The resort and staff are really great. The pool staff does a great job of keeping the grounds clean and providing service. The waterslides are great and a very small line the entire time we stayed. The front desk was great at accommodating our need for rooms next to each other. The omni is located across from The River that has a few additional dining options and a movie theater.
from Los Angeles, United States
Submitted on 22-07-2016
We always stay at Omni Hotels because they are the only hotels with a lazy river and large kids and adult pools. Although there are many resort style hotels in the area, the Omni is the only hotel that goes all out with the pool area and includes an amazing adult pool along with slides for the kids. The lazy river is amazing. The pool bars are also great. This is the only hotel to go to if you want to swim.
from San Jose, California
Submitted on 23-07-2016
Nice hotel. Kids loved the "water park". Just too hot in July to be outside - even in pool. Pool is over crowded. I overheard employees stating hotel holds 1600 but there are only 800 chairs around the pool. Hummmm....if you get here late you will not get a seat.
from Huntington Beach, California
Submitted on 23-07-2016
We hadn't been back to Rancho Las Palmas since it changed to the "Omni" and wondered how our experience would be. We were not disappointed! Everyone from the doormen to the front desk staff were very friendly and helpful. We had a few problems with the main reservations who gave out different rate info. each time I called, but this was sorted out by the hotel when I called directly. We appreciated the kindness shown to us as loyalty guests, and the cookies and milk upon arrival were a real t... Read more
from Sun City, California
Submitted on 23-07-2016
This hotel, like the other Omni's is above the average hotel. While it is a resort, the staff is very personable-not a common thing in resorts but it's the second Omni location I've stayed in and it must be something that's a priority to them. Staff is kind and helpful; location is beautiful! Very clean!
from Rancho Cucamonga, California
Submitted on 25-07-2016
We stayed 3 nights for a "end of summer" vacation before our daughter went back to school. This hotel is very nice, but make sure you're ready to do lots of walking! Also, if you're bringing a stroller, be sure to ask for a 1st floor room (We didn't realize there weren't elevators so we lugged our stroller up to our room the first day and it stayed there the entire trip). We were in building 1 which was quite a ways away from Splashtopia, but next time we know to request for a room closer. We a... Read more
from Los Angeles, California
Submitted on 26-07-2016
Beautiful facilities and attentive staff. The kid area is so much fun. There is a lot for children of all ages to do: splash pads, slides, lazy river, sand area (it's by the water, looks like a little man-made beach). I would highly recommend this resort!
from fountain valley, United States
Submitted on 26-07-2016
Water is never clean at the main pool attraction for kids. The water is disgusting. First time daughter got a rash, this time I couldn't even see my feet in the water it was so cloudy. Last time we will be staying there.
from Los Angeles, California
Submitted on 27-07-2016
Kid friendly, splashtopia gets very crowded after 1:00pm. Cabana rental a must in order to have a place with shade and seats. The front desk woman which assisted me with my check in was very cold and unfriendly- I was told I needed to wait, room was not available and the time was 4;00pm she followed b y saying , check in time is never guaranteed- room were not ready. It took an hour after 4 to finally get our room. that is the only bad thing about this place.
from
Submitted on 27-07-2016
Our first time here and we had an amazing stay here. We only stay for one night but it felt like longer. I Really recommend it if you are looking for a fun family getaway this resorts has it all. My son of 5yrs old loved the lazy river and the beach like area. The rooms were very spacious and clean. There are lots of eating spots and shopping malls near by if you want to go out and eat.
from Upland, United States
Submitted on 28-07-2016
Great hotel, Great location, beautiful facilities, great restaurants.... a complete resort - you won't want to leave the grounds....We were there for a relaxing weekend and we got it. Stayed by the adult pool, read books, swam, ate lunch at the restaurant. You'll love it!
from Port Angeles, Washington
Submitted on 29-07-2016
We had two wonderful days at the hotel. Food was fabulous, service was excellent. Rooms were beautiful. They gave us a delicious cake and sparkling cider and left it in our room. I went to the spa and had an incredible facial. The grounds were so lovely. I can't wait to go back again!
from Escondido, United States
Submitted on 29-07-2016
Great place for family as well as for couple's getaway. It's well located near two shopping malls and several well known restaurants. The staff were friendly and helpful. The price is well worth the experience.
from Santa Monica, California
Submitted on 30-07-2016
Very charming hotel , Spanish style. Our room in building 25 was very spacious and we didn't lack anything. The water slides at the park are super fun for little ones...we enjoyed the lazy river for two days early in the morning as it gets pretty dirty by mid day. .then jumped in the adult pool as its is a much cooler pool. Not sure if I d be back ...I have found much nicer hotels for the same price...buildings are staring to show age.
from
Submitted on 02-08-2016
We have been here on a yearly basis with our family. Staff here are nice and the pool and splashtopia is the best for kids. We have a child with autism and this hotel was so understanding. The staff was so helpful. Rooms are clean and roomy. For the price its worth it. Kids love it.
from San Bernardino, United States
Submitted on 02-08-2016
Beautiful resort! Across from "The River" shopping and eating. Great for the family during the summer months. Water park is the perfect place to cool off. Our kids loved the arcade, and games area. Very clean and organized. Great family place to relax. Great Staff.
from Newbury Park, United States
Submitted on 02-08-2016
We had a great stay at the Omni Resort in Palm Desert, CA. The staff was very accommodating, the rooms were great and the water area for the kids was awesome. All of our meals were very good. We had a great time and would definitely go back.
from Glendale, United States
Submitted on 02-08-2016
We had an ant problem in the bathroom on the 1st night. We called the front desk and they sent someone to take a look at it. They could not speak English and I do not speak Spanish. They spayed the area in questions and left. We had the same issue the following day. We checked out one day early. It also seemed like the pool staff was short handed. Took a long time to get food service.
from Palm Desert, United States
Submitted on 03-08-2016
We had a great time. They need to somehow keep non guests from accessing the pool and Splashtopia areas. The rooms were very comfortable but not ready until after the advertised check in time. Great family place.
from Los Angeles, California
Submitted on 05-08-2016
Omni - Palms Springs is a great getaway for families with small kids or even teenagers. The lazy river pool was so much fun and their amenities and service were top notch. Everyone is so happy and always with a smile to assist you. We will be back.
from Redondo Beach, California
Submitted on 05-08-2016
The Hotel is Huge. Family stayed around the pool and the lazy river. Hotel rooms were cool when we arrived and smelled fresh. Clean at every turn that we walked. People cleaning and picking up any little bits of trash. Wonderful stay and likely to stay again.
from San Diego, United States
Submitted on 05-08-2016
If you are looking for a place for a family vacation and you enjoy the desert heat I highly recommend the Omni Rancho Las Palmas. Splashtopia is a child's paradise. My daughter is 3 1/2 and loved playing in the beach area and floating in the lazy river. The rooms were incredibly comfortable and the staff went above and beyond to make our stay enjoyable.
from Highland, California
Submitted on 05-08-2016
A five star property in every aspect. Our family really enjoyed our stay. We spent the entire time lounging around at Splashtopia. The resort was recommended by a friend and I have no hesitation recommending it to others.
from San Clemente, California
Submitted on 06-08-2016
This was our first time staying at this hotel since the Omni took over. I have to say we really enjoyed our stay and the price point it great during the summer specials. I'm listing the pro's and con's as I feel they did some things very well and some not so well. Pros: - We made reservations in advance and requested 2 specific rooms which we got. They were adjoining and perfect for our needs. - Check in was easy and flawless. - Rooms were clean and beds were comfortable. - Room service w... Read more
from
Submitted on 09-08-2016
Nice hotel but lacks customer service. We went with another couple and try to stay close to each other and front desk just said no we cannot accommodate. We were both willing to pay a little more but front desk did not care.
from los angeles, United States
Submitted on 09-08-2016
Kids pool area is not the cleanest, no room to walk, cant find the chair to lay on, staff is not the friendliest, pool had so many people you couldn't find the place to jump in, had a good experience a few years back and now very disappointed
from Suffolk, Virginia
Submitted on 10-08-2016
We had a room next to the fairway with great views of the resort and golf course. The room was average for the price but the resort made up for the lacking room with many activities. We enjoyed our balcony, the food and our spa treatment (much recommended).
from Fontana
Submitted on 10-08-2016
Easy check in and out. Room was very clean and impressive. They upgraded us to pool view at check in at no additional cost. The pool offered activity for the whole day! Great place for the whole family. We will be coming back!
from Monrovia, United States
Submitted on 10-08-2016
This hotel has everything you could ask for. The rooms, restaurants, spa and pools are perfect whether you want a relaxing getaway or a fun vacation with the family. This hotel is family and pet friendly.
from
Submitted on 12-08-2016
This is a great family spot to visit. The kids loved the SplashTopia pool with the floating lazy river. The visit started a little bit rocky because our room was not so great. The furniture had seen better days and the room was a little bit dated. A brief conversation with the hotel manager Carnelia corrected the situation. She placed us in another room which was gorgeous. Carnelia was very attentive, listened to my concerns and without hesitation corrected the situation. This level of service w... Read more
from Los Angeles, United States
Submitted on 12-08-2016
Very nice hotel, friendly & kind staff. Overall a nice vacation with family. Room was nicely located close by the Kids pool section but without the noise, room & bathroom was cleaned. Only points i am taking away is the lounge chairs situation by the pool, you are not sure if people are using them or no...towels, dirty dishes,etc., but never saw people coming back or staff cleaning them in the 2 hours we spent playing in the pool. So we could not rest under an umbrella...unless you like the sun,... Read more
from Pasadena, United States
Submitted on 12-08-2016
It was not absolutely horrible, but I was disappointed for what I paid. If I had only paid around $100, then it would have been fine, but I paid around $300 a night and felt it was not worth it. Our hotel room was not very clean, especially the bathroom, which had layers of dust. Our toilet kept running. Our room safe was broken. Someone came to try to fix it, could not, and said there was nothing she could do for us. She could not even offer us a replacement. I did not feel comfortable n... Read more
from Bracknell, England, United Kingdom
Submitted on 13-08-2016
It's alright, nothing special and not worth the money. Pool is overcrowded and a bit dirty. By the end of the day it's not very nice at all. Splash pad area is fun but small. Room was good. Well located for local shops and restaurants. Whoever took the photos for the website did a great job.
from Santa Ana, United States
Submitted on 13-08-2016
Every year our family picks a spot where we can relax and have fun and that we did here. To us its always about the kids and boy did the have a BLAST!!! You couldn't, they didn't want to leave the pools. The pool layout was perfect, everything within sight. We for sure are coming back...
from Villa park, United States
Submitted on 15-08-2016
Great family place. Pool play area is great. Needs to be washed down more due to all the hair that accumulates. Arcade could use some more games and chairs, too small inside. movies would be nicer outside. Service was great.
from Torrance, United States
Submitted on 16-08-2016
I requested a room with 2 double beds, but was given 1 king and a sleeper bed...wasn't happy about that, but over all, we had an awesome time! LOVE LOVE LOVE the lazy river. We will definitely visit again next summer
from Newport Beach, California
Submitted on 17-08-2016
This is a beautiful resort but they need about half as many rooms for the amount of pool space. It was out of control how many people were in the pool and the lazy river. The staff is rude and not one of the staff said Hi or smiled the whole two days we stayed.
from Riverside, United States
Submitted on 17-08-2016
We have been coming to this hotel for 5 years every summer. The kids love it and we get to relax too!!! Great times family memories!! This is a great family vacation with lots for the kids and even a movie theater across the street, ice cream, coffee, food, and shops.
from Beaumont, United States
Submitted on 17-08-2016
What a great experience. As soon as i walked in the door staff and front desk staff were extremely friendly. My check-in process was smooth and quick. They gave me a quick explanation of all the the features of the hotel and showed them to me on the map. The room was super clean and beautiful. I always have a great experience at Omni Hotels and they didn't disappoint.
from Carlsbad, United States
Submitted on 06-09-2016
We love coming to RLP for Labor Day weekend with our kids. The pool, lazy river and waterslides create all day entertainment. The kids programs have something to be desired - not well run and sometimes cancelled without notice. Food is a little pricey, but the convenience of staying on site is great.
from Los Angeles, California
Submitted on 07-09-2016
I went to the hotel mainly for my young kids to enjoy the pool. I went in August so it was really hot and the hotel was packed with family. We didn't mind the crowd since the kids were enjoying the pool all day. I liked the room since they all have a balcony I can sit back at night and enjoy cold beer over looking the golf course. Room itself was clean and had enough room for the four of us. Overall I enjoyed the hotel and it's amenities and will be back for sure.
from Phoenix, United States
Submitted on 07-09-2016
My wife had our first child 5 months ago and I wanted to bring her here to relieve her of some stress. It was a bad decision. The room is not worth the money.There were ants EVERYWHERE. All over our stuff and food. Dirty bathroom. Fridge was disgusting. I feel so bad that I picked this place for my wife.
from Downey, United States
Submitted on 07-09-2016
The rooms in this resort are very outdated, the only thing that Is really nice is the pool areas...the kids enjoy it very much, but the rooms are very outdated. The TV was old, the beds were tiny and hard, the restroom/bathroom was probably the nicest part of the room. I rate it average because my son had a great time in the pools, its really nice for kids, but the rooms do not make it feel like you are on vacation.
from Los Angeles
Submitted on 08-09-2016
We spent 3 days here and had a ground floor room. The room was clean and spacious. We checked in on Labor Day and the hotel was nearly deserted. It was wonderful! We shared the pool area with maybe a dozen families. If you are traveling with 2 kids, I'm not sure you want to book the King+ queen sleeper. The sleeper was not very comfortable for the kids. One ended up on our bed. over all the staff here is top notch and did have a relaxing time.
from Los Angeles, California
Submitted on 12-09-2016
We stayed at this beautiful resort last weekend and I'm still saddened that our trip had to end. Because of a credit card offered upgrade, the hotel put us in a beautiful, almost 1,000 square foot executive suite with lovely furnishings and a really great, comfortable bed. Service at this hotel is outstanding. There's an adult pool (THANK YOU!!!!) and also a kids center called Splashtopia with waterslides, pool, etc. Check-in was seamless with very friendly service, plenty of parking and bea... Read more
from
Submitted on 12-09-2016
Very nice resort. Great for families with young children. Food was decent and a bit overpriced, in my opinion. If you choose to eat outside the resort, there are plenty of restaurants close by to choose from. There is a daily resort fee but it come with free golf. Never heard of that before. Rental clubs are free as well. Tee times were easy to set up and the staff was excellent. The resort pools were great. My kids loved the slides and lazy river. We went mid-week so the place was very quiet an... Read more
from Cardiff, United States
Submitted on 12-09-2016
The staff was great and the hotel is perfect. We really enjoyed lounging by the adult pool and relaxing. The lazy river was great as well. The rooms are beautifully decorated and clean. We are looking forward to staying here again soon.
from Pasadena, United States
Submitted on 12-09-2016
Had a very memorable stay at the OMNI, would definitely recommend to those looking for a beautiful hotel, with some extremely kind and helpful staff members. The Golf Course was great and food was excellent.
from Carlsbad, CA
Submitted on 12-09-2016
We continue to visit this property 1-2 times a year and it's still our favorite. I have noticed a steady increase in their rates which is a bit disappointing because we could have stayed two nights at other properties for the price we paid for one night here. Even the Ritz was cheaper the weekend we visited the area. Omni-please don't get too greedy! We do love the property and enjoy the amenities. They desperately need more dining choices, especially in the evenings. Have to mention Armando,... Read more
from Paramopunt, United States
Submitted on 13-09-2016
Hotel was quiet/ clean and on top of all aspects to make your stay enjoyable. Breakfast was amazing with all of the great choice and everything was presented with class. Nightlife at the pool and and fire pit was very romantic. Thank you
from
Submitted on 15-09-2016
When for a few days to Omni Rancho Las Palmas Resort with a few friends. Our room was very nice and staff was friendly. We hand a wonderful time. Had drinks and food by the lazy river. Went down the slides and relaxed on the Lazy River. Chilled at the Adult pool. Went swimming and relaxed in the hot tub. Dinner at Blue Ember. Was a fun time. Left kid with grandparents .. Thank you Omni.
from Oakdale, California
Submitted on 15-09-2016
This resort is fabulous! My mother and I go on a trip every year and this year we stayed here. I loved everything about it! Our room was spacious and clean. The spa services and atmosphere were wonderful. The staff was very friendly and helpful. Splashtopia is one of the best pools I've ever seen at a resort! Only problem I had was with the wait staff at the splash grill. The resort wasn't very busy but the wait staff wasn't around to take any orders by the pool like they were supposed to be. ... Read more
from Turlock, California
Submitted on 18-09-2016
I loved the resort. The grounds were really nice and very well kept. The employees from the young lady at the desk, the gift shop associate, the young man who delivered our roomservice breakfast on Wed and all the people in the Spa were so friendly and very attentive. The room was clean and spacious. The bed was very comfortable. The splashtopia was so much fun. We went to the pool on Sept 15 from 11to 4. Im posting time so the management can speak to the individuals working at the splash grill ... Read more
from Rancho Mirage, United States
Submitted on 19-09-2016
From the moment of arriving and checking in to the hotel, the staff were very helpful, friendly and accomodating. Checking in was a breeze and the room was spotless. Great Lake view at the far end of the resort which was quiter and away from the pool area. The pool areas were very clean and the kids had so much fun in the splach zone, lazy river and water slides, as did the adults! It really is a great family atmosphere there and even though there are lots of kids, it didn't seem over crowded. ... Read more
from Los Angeles, United States
Submitted on 19-09-2016
My husband and I purchased a silent auction item for a 2 night stay. Making reservations was pleasant, although weekend availability was limited. Me decided to book the weekend after labor day and add an extra night. We went on the perfect weekend. Not very crowded, except for Saturday, but we were able to comfortably use the amenities. Hotel staff was very friendly and attentive to our needs. Room service food was actually quite good. My husband played golf for free with 3 of his buddies that d... Read more
from Upland, United States
Submitted on 19-09-2016
Love staying here. It seems that the grounds have been updated and look amazing. Everyone is so helpful and friendly. The food is great, and the beds very comfy. I always stay here because I know that I will get a wonderful stay.
from california
Submitted on 20-09-2016
Of all of the fantastic properties in the desert my company chose this one to bring all of its top producers too. While it is a nice resort this is not where I would be doing an incentive trip for top producers that you're trying to motivate. The bar is small, the amenities average. There are too many other options available in this area to be selecting this one. If it were my selection I would not have made it and if somebody work for me made the selection they would no longer be working for me... Read more
from Placentia
Submitted on 20-09-2016
Overall, I was disappointed. Things that I am unhappy with: 1. I reserved a pool view room. Room 1014 is not a pool view room. The patio doesn't have a view of the pool and the front door isn't anywhere near having a view of the room. It is more a "pool adjacent" room than a pool view room. I feel we were ripped off there. 2. I ordered the additional service of having "Milk and WARM cookies" sent after we checked in. I ordered this for $27 online before our stay. When they delivered the... Read more
from O'Fallon, United States
Submitted on 22-09-2016
The Omni Hotels & Resort in Palm Desert is an excellent place to visit for business or pleasure. The staff will go out of their way to make your visit memorable. The facility is up to date offering the best amenities found in 5 star resorts.
from Kailua, United States
Submitted on 22-09-2016
Food and Beverage Manager needs to get a better handle on their staff and what is going on Horrible pool side service, waited over 3 hours and couldn't get even a drink of wather then 2 days later I had 4 beers charged to my room bogus charges, I am glad I checked my hotel charges, 2 of my other business associates also had bogus charges on their hotel bill
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