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Hilton Garden Inn Ontario Rancho Cucamonga

Orange County, CA, US (SNA)

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Based on 435 reviews
The Hilton Garden Inn Ontario/Rancho Cucamonga in California is the newest premier hotel in Rancho Cucamonga just minutes from the Ontario Internation
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Hilton Garden Inn Ontario Rancho Cucamonga
11481 Mission Vista Drive, Rancho Cucamonga, CA US 91730

While you're here, allow the accommodating staff at the hotel to direct you to the local must-see attractions such as the Ontario Mills Shopping Mall, Victoria Gardens Shopping Mall, The Wine Tailor, and Auto Club Speedway. The hotel in Rancho Cucamonga, CA has over 1,300 square feet of meeting room space which can be divided into two separate sections of 650 square feet per section.

To cater to the needs of today's travelers the Hilton Garden Inn Ontario/Rancho Cucamonga, CA hotel offers the following amenities and features:

  • Complimentary Wireless Internet in all guestrooms, public area and meeting room
  • Complimentary access to the Business Center available 24 hours
  • Complimentary Parking for all guests
  • Same Day Valet Dry-Cleaning Service
  • On-site Laundry Facilities
  • Indoor Heated pool and Whirlpool Tub
  • Fitness Center
  • The Great American Grill® Restaurant serving Breakfast daily
  • Evening In-Room Dining Service provided by Boston's Gourmet Restaurant®
  • A full Bar and Lounge open nightly
  • Pavilion Pantry (open 24-hrs)
  • Meeting Room Facilities

In addition, guestrooms at the hotel in Rancho Cucamonga include: Microwave and Refrigerator in every room, In-room Coffee and Coffee maker, Iron and Ironing Board, Wireless and Wired High-Speed Internet Connections, Large Work Desk, Two dual-line Phone with voicemail, and Remote Printing from your guestroom with PrinterOn®.

TIP: Children 18 years old and under stay Free with an Adult.

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 435 reviews
from Bloomsburg, Pennsylvania
Submitted on 13-05-2016
The hotel is in a great location, with a helpful and knowledgeable staff for a fair price. Mike the bartender is a great guy who takes care of things by himself. The lobby coffee and water were always fresh. Thanks.
from Visalia, California
Submitted on 16-05-2016
its very clean and great place to be during my week stay the staff were great and helpful and it was very nice room I stayed in and very large I worked during the day and came back late but it was perfect for me and I would recommend it to everyone
from Winter Springs, Florida
Submitted on 22-05-2016
Stayed with extended family members for 3 nights while attending graduation ceremonies at the Claremont Colleges in May 2016. Hotel is clean and quiet and is within walking distance to many nice restaurants and only a few minutes drive to Victoria Gardens, the Claremont Colleges, and Ontario Airport. Recommend this hotel to anyone staying in Rancho Cucamonga area.
from Los Angeles, United States
Submitted on 23-05-2016
Poor. Disappointing. Staff were unfriendly and uncooperative. Even the manager was very hostile and rude. I will never return to Hilton. This hotel (at Rancho Cucamonga) is very poorly managed and hopelessly out of touch.
from Murrieta, California
Submitted on 24-05-2016
My hubs and I went to a party in Alta Loma last weekend, and wanted a place closer to camp for the night - def a drinking event, so we were Uber-ing, and this seemed to fit the bill. I'm a Hilton fan, and never been disappointed with a Garden Inn. This location was another win! The only reason it didn't get 5 stars is because the bed had some odd air-powered firmness gadget, and although I adjusted both sides to less than fully-inflated, my hubby complained that the bed was so firm that it made ... Read more
from Gilroy, CA, United States
Submitted on 25-05-2016
On our stop to Laguna Beach, decide to make a night stop at the Hilton Garden Inn. As usual, very clean rooms, nice d├ęcor and very professional and courteous staff. Loved the garden and immediate surroundings.
from Arlington Heights, Illinois
Submitted on 29-05-2016
Great room and the staff is first class. Always smiling and extremely helpful. I travel to California every month and wouldn't stay any place else!!! The housekeeping is great and the breakfast and dinner is amazing!!
from Ridgefield Park, New Jersey
Submitted on 04-06-2016
Friendly staff very professional and courtesy the facilities are clean and well maintained well located within walking distance from a variety of restaurants stores and amenities free WiFi with excellent speed
from The Colony, Texas
Submitted on 12-06-2016
Friendly staff, well kept hotel. Quiet rooms. Truly is a great value for yours money. Close to many restaurants and stores. Food is t too bad at the restaurant in the hotel. Great drinks and friendly bartender.
from NEW YORK, United States
Submitted on 14-06-2016
The hotel staff were incredibly nice, the room was great and who doesn't love free internet in the rooms? Also - for someone traveling for business and getting home late, it was great to have the options of the in-house room service as well as the restaurants all around the hotel within walking distance. Great experience. Will return
Submitted on 15-06-2016
Stayed here for one evening and was happy overall. The hotel is nicer than the Courtyard next door which we have stayed at before. Nice lobby, rooms are average size. TV has lots of channels - was happy to find Fox Sports 1 which most hotels would not have. Shower pressure was ok at best. Price was better than expected. We will probably stay here again.
from San Jose, California
Submitted on 15-06-2016
Amazing customer service. Clean. I think that we will be back to this place again! After driving in the car for hours and hours this was just what we needed. Surrounded by so many restaurants and greeted by amazing staff.
from Kansas City, Missouri
Submitted on 17-06-2016
Excellent Hilton property near Ontario Airport. Everything you would expect from a typical Hilton Garden Inn. Friendly staff that are quick to respond to any request. Clean, well maintained property that is in line with COMMON HGI amenities. Consistent and predictable is what makes these hotels a favorite of this business traveler. Would recommend.
Submitted on 22-06-2016
I paid a little extra thinking I was staying at a Hilton, and I was going to be impressed. Well the staff was nice and the lobby and hotel grounds were nice. However the room looked like a dorm room and I had to pay for breakfast. The room and the breakfast took away from my perceived Hilton experience. On the other hand did the hotel met my need yes, but not my expectation. So I would not recommend it base on not meeting my expectations.
from Lemoore, United States
Submitted on 22-06-2016
Excellent stay away from home! great location every thing is walking distance. easy off and on freeways! the staff is awesome ready to welcome you as you come in and great you with service. I'd stay here twice this year so far and would stay here again or around this area considering the price.
from Scottsdale, Arizona, United States
Submitted on 26-06-2016
Had a great stay! From check-in to check-out very pleasant. Room was clean and well maintained. Bed linens were very nice and bed comfy. Breakfast was above expectations. I will definitely come back again!
from Stafford Springs, Connecticut
Submitted on 28-06-2016
My wife and her two sisters stayed four nights at this location while visiting their brother. Their 2 queen bed room was very clean and of a good size for their needs. Everyone they came across during their stay, from front desk to house keeping, restaurant & bar personnel were very friendly and helpful. This location was very convenient for them and I am sure if the need arises we all will use it for future stays.
Submitted on 28-06-2016
Our family enjoyed staying at the Rancho Cucamonga Hilton Garden Inn. The hotel was centrally located and right across the street from Ontario Mills & outlets! The staff was nice and the lobby was beautiful!
from Selma, United States
Submitted on 07-07-2016
Not really a good place for a family. Rooms are small. Staff not very accommodating for requests. Atmosphere and location are very nice. Ran out of coffee in lobby early in the morning. Rooms were clean and beds were comfortable.
from Richmond, Virginia
Submitted on 08-07-2016
I have come to appreciate hospitality staff that take extra care to make sure I am happy with my stay. This property does exactly that. Hilton allows you to preselect your room. When the one I selected was not available (which didn't bother me in the least) they made I was more than happy with everything else about my stay. I like the K-cup in the room. If I could make any recommendations it would be to add an ottoman or something to go with the easy chair.
from Moorpark, California
Submitted on 12-07-2016
Staff was pleasant, friendly, accommodations clean. Would make this a stop over whenever in the area. Breakfast staff & AM Guest Sarrvice Agents were friendly and attentive. Thanks for a plesent experience.
from Santa Barbara, United States
Submitted on 12-07-2016
This hotel was a good value and the staff was well trained, friendly, and helpful. My key was demagnetized and they were quick to fix it. The breakfast was arranged for our group (30-40 people) and the quality of the eggs was poor. It tasted of fish oil and turned off most people. The restaurant area up front was far better.
from Phoenix, Arizona
Submitted on 14-07-2016
Our stay at this hotel was amazing. Staff was courteous and welcoming. The hotel was in a very good location so we were close to just about all the things we were interested in doing. I had stayed here before back in 2014 and my experience was the stay. Great hotel.
from Rochester, United States
Submitted on 16-07-2016
Nice lobby/bar area. Didn't get to use the pool, but the fitness center was clean. Friendly staff. Comfortable room. No problems at all. LA area is way to hot and the traffic sucks - don't come here unless you have to.
from Georgia
Submitted on 20-07-2016
I love staying at this property! I have stayed at least 8 times in the last couple of years and each stay has been wonderful. The front desk is always manned by someone that is enpowered and seeks to make my stay a good one! I feel like part of a big, happy family when I stay there. The management is wonderful and really takes time to get to know guests. The rooms are comfy, clean, and up to date. I love the adjustable beds in many of the rooms. Even the non-adjustable beds are very comfortab... Read more
from Redondo Beach, United States
Submitted on 22-07-2016
We were welcomed right away by the friendly staff at the front desk and, during our stay, they were helpful in every possible way. We found our room to be very clean, a nice size, with a good microwave and refrigerator. The beds were a little soft and the water pressure in the shower could have been a little stronger, but overall, we loved the hotel and plan on returning. Everything is laid out very nicely - the pool is easy to find...there are restrooms easy to find on the ground floor...the... Read more
Submitted on 22-07-2016
Like access to other restaurants and TJ maxx if I need a little diversion or I want to shop at night. For a female traveler, this location feels safe. I would recommend for the area because it is close to highway and near airport too.
from Bakersfield, California
Submitted on 26-07-2016
I was dissatisfied by the room service and since the long drive I did not expect that. Waiting 30-45 mins for towels... Then when we called for room service , we had to go to the front desk due to short staff.
from Huntington Beach, California
Submitted on 27-07-2016
We were in the area for an extravagant birthday party one weekend night, so we decided to spend the night as well. The place was very nice, clean and no issues at all. We ate breakfast and it was nice. Overall if I was in the area again I would not hesitate to stay here.
from EDH
Submitted on 28-07-2016
GREAT location with walking distance to the restaurants nearby. Clean and spacious rooms. Breakfast selection was wonderful! We have always been pleased with Hilton hotels. Would stay at this hotel again when traveling to the area.
from Oro Valley, United States
Submitted on 28-07-2016
Friendly staff. The bed was one of the most comfortable I have ever slept on in a hotel. The location was convenient to a number of freeways in any direction. There was lots of shopping centers available to use when we had free time. The restaurants were real close by.
from La Center
Submitted on 06-08-2016
I was think of changing hotels in the area to get a free breakfast but after this last stay, I am committed to Hilton Garden Inn because of the most excellent clean and comfortable room I had; not to mention the delicious meals they serve!
from Elgin, Illinois
Submitted on 09-08-2016
Booked a suite for business trip. Nice large rooms. Quite Comfy. Desk to work at. Fridge and microwave great to have. Front desk assisted with all questions. Clean and very comfy beds.well maintained.
from Mesa, Arizona
Submitted on 10-08-2016
Absolutely loved the staff and my experience at this hotel. My room was spotless and quiet. Area is very nice with lots of restaurant and shopping close by. The oatmeal cranberry cookies were delicious.
from Denver, Colorado, USA
Submitted on 01-09-2016
This place is close to Ontario Mills. The rooms are very comfortable and spacious. It has a nice indoor pool and fitness area. The business center is conveniently located as well as public restrooms for the conference rooms. You can pay for breakfast which does not fancy me.
Submitted on 02-09-2016
The staff was amazing.. The rooms immaculate.. Our housekeeper RENGIE was particularly amazing keeping our room fresh and clean our entire stay...the waiters like DIEGO were also great! Will come again if I'm ever in Rancho
from Baytown, Texas
Submitted on 04-09-2016
Flew into Ontario for week of training at our Mira Loma facility the end of August. The Hilton Cucamonga has an excellent staff. Young, friendly, attentive, and well versed in customer service. Lavette and Jose were two staff members I remember well - Fantastic customer service with a smile, EVERY DAY! I should have written down everyone because there are others who deserve kudos as well! After a night out to dinner or shopping, we'd be greeted back with " Welcome Back", by the front desk staff.... Read more
from Chino, California
Submitted on 04-09-2016
Hotel is nice and clean. Not much a food and beverage program but there are so many restaurant choices in the area, no worries. I do not eat breakfast but the breakfast offerings looked ample. Staff is friendly and service is prompt.
from Chicago
Submitted on 06-09-2016
The Hilton Garden Inn in Rancho Cucamonga has a fantastic staff who make you feel like home. They incredibly hospitable, very accommodating and kind. Breakfast was fantastic and it was a nice surprise to find a hotel this inexpensive with this quality of customer care.
from Lancaster, Pennsylvania
Submitted on 12-09-2016
Loved the area and access to restaurants, shops, etc. I even had time for a haircut while in town. Staff was very helpful in making recommendations as to where to go for lunch and dinner. Really loved the area.
from Ontario
Submitted on 14-09-2016
We went for a date night and had a very nice time. The staff was friendly and helpful. The room was clean and quiet. There are plenty of places to grab a bite within walking distance as well as the hotel restaurant.
from Long Beach, California
Submitted on 16-09-2016
Spa was out of service, I was really looking forward for a nice moment of relaxation, and that was a big turn off, other than that, the place is great, located at walking distance from various shops and restaurants.
from Los Alamitos, California
Submitted on 16-09-2016
I stayed at this hotel when my friend and I attended a conference. We requested rooms near each other, and we're only one room away. The staff were very accommodating and friendly, and took care of the few requests we had. We got a deal on breakfast with the room, which was a great bonus. The breakfast was not the buffet I've seen in other Hiltons, but was adequate for us. The room was very quiet, which I really appreciated! And I got free WiFi with the room. I'll stay there again if I'm ... Read more
from Wildomar, United States
Submitted on 19-09-2016
We can always count on their hotels giving us a good experience. From when you see the beautiful building, to stepping into the lobby, and then stepping into the room. Love their breakfast! Their people are wonderful.
from Yucca Valley, United States
Submitted on 20-09-2016
The location is fantastic. Near the freeway and very close to shopping and restaurants. The staff is always friendly and welcoming and they have the best breakfast anywhere around. The rooms are clean and has coffee maker. The beds are comfortable and the pillows are great. We usually have to bring our own pillows when we travel but never when we go to a Hilton.
from Fremont, California
Submitted on 21-09-2016
I like this hotel a lot. It was quiet, nice and clean. I like that they have indoor swimming pool and spa. Too bad the spa was out of order when we visited, but they did offer an option to visit their next door sister hotel's spa facility. The fitness room was well equipped and the business center had everything I needed: printer, paper and even stapler.
from Omaha, Nebraska
Submitted on 21-09-2016
I stayed at this hotel for 5 days and it was a good experience. The hotel was quiet and I had a good room. Everything worked as they should and nothing was out of place. Well ventilated and well lit. Plenty of parking. There are refreshments at the bar and coffee/tea available around the clock. I would recommend this hotel and will stay here again.
Submitted on 24-09-2016
We stayed at this hotel while making a college interview trip to the Claremont colleges. The location was perfect. The staff were excellent. We arrived very late and our check-in was fast and efficient. The rooms were pleasant, clean and well-maintained. The staff was very helpful for all interactions at the front desk and for breakfast two mornings. Parking was always easy and the hotel is located near many restaurants and shops
from San Francisco, California
Submitted on 27-09-2016
The hotel exceeded my expectation in all fronts except decor. I usually try to stay within the Hilton portfolio whenever I travel and I'm rarely dissatisfied. My room was exceptionally clean, the sheets were and smelled clean and I couldn't find a fault in the bathroom. The mattress is adjustable to your liking (softness to firmness) and there were plenty of fresh towels. One trend I'm starting to see within the Hilton portfolio is the lack of modernization. The decor/furniture screams 2001! T... Read more
Submitted on 27-09-2016
We showed up way before check in, asked if we could get an early check in figuring a couple hours before check in, but they let us check in before 10am and check in isn't until 3. NEVER have I stayed anywhere that would allow that. I have NO complaints about this hotel, I will be back.
from Phoenix, United States
Submitted on 29-09-2016
The beds are sleep number knock offs, are hard to use, and don't seem to work correctly (I think. like I said, they were hard to adjust). On check out day we were bothered by housekeeping three times prior to check out to vacate the room. We would not stay here again.
from California
Submitted on 30-09-2016
Stayed here to do a wedding nearby. Everything here is as good as you can possibly get for this price point for miles around. The rooms were clean, Everything in the room felt new. The staff is professional and friendly. I often feel that the people that work at the hotel can make or break your stay and the people I met at this hotel made the stay so much nicer. The people in the front were totally accommodating. The housekeepers were just nice people. I was made to feel like a welcomed g... Read more
from Fresnes sur Marne, France
Submitted on 01-10-2016
Excellent : well located to the mall, good services, nice breakfast, I highly recommend this hotel for anyone who needs to sleep around Rancho. The swimming pool, the spa and the fitness center are a plus
from San Salvador, San Salvador, El Salvador
Submitted on 03-10-2016
I am ok with this hotel. It was enough for the night, sufficient for a layover. I was staying here because I had a night to spend before my next flight. The room was comfy, the hotel is not old, has enough parking and its very close from the mall. I didn't interact much with the personnel but the few interactions were fine.
Submitted on 17-10-2016
Stayed here for 3 nights for a conference. It's nice and clean. Housekeeping always did a good job when we came back to our rooms. Beds were a little too firm. It says you can adjust it with a knob on the side, but I couldn't tell if it even worked. But I slept like a baby all three nights, it was pretty quiet. Complimentary wifi was good. There's even a small business room downstairs where you can go online, print or fax documents. Also, like the complimentary tea and coffee in the lobby and th... Read more
Submitted on 18-10-2016
As first-time Hilton Garden Hotel guests, my husband and I were pleasantly surprised by the whole experience. As a Hilton Honors member, we selected this hotel due to its close proximity to a business conference. From the welcoming entrance, customer service, lobby design, friendly staff, special amenities, complimentary goodies, bar experience, convenient location, comfortable bed and room, and proximity to many restaurants and shopping, we were pleasantly surprised! We would definitely stay h... Read more
from Portland
Submitted on 22-10-2016
Overall Ok. Room was a little rundown; cost was high for the condition of the room. Carpet was warn and Towels we not soft . Great customer service; staff here are attentive and accomadating. Food was better then average.
Submitted on 23-10-2016
The only reason I did not give 5 stars is that I was unable to try out some of the amenities. I was here for one night, had an early morning start for a training meeting. Check in was efficient, the reservations were made by my company. The staff was quite pleasant. When asked about an outdoor pool we were told we could use the one at the property next door if we checked with their front desk. In the lobby was coffee, hot water for tea and an assortment of creamers for the coffee. They also h... Read more
from Chicago, United States
Submitted on 24-10-2016
The staff at check in until the time we left was amazing. Very friendly, courteous and helpful. Rooms were very comfortable. Breakfast was very good. Highly recommend this hotel to anyone traveling in the area.
from Las Vegas, Nevada
Submitted on 26-10-2016
I had a reservation for the night of September 23, 2016. Unfortunately, the night before I was rushed to the hospital for a serious infection. Three days later I got out and realized I had failed to cancel my reservation. I called the honors number and it was too late so I called the property. Ms Tinajero was too busy to talk, and I was assured this matter would be reviewed by her. A letter from my Dr. was not even asked for and her decision was no. And, of ciurse, being s coward she did not inf... Read more
Submitted on 01-11-2016
I stayed there for two nights. It is a clean and nice hotel, close to good restaurants and there is even a krispy Kreame across the street. The room was good. There is a good restaurant in the lobby. Full breakfast was excellent for $9.99. Coffee available all the time. There is conference place in the lobby.
from San diego
Submitted on 04-11-2016
I was very satisfied with my stay. The staff was warm and welcoming! The breakfast crew was really fun and full of energy. The Room was nice and clean. The bed was so comfortable, I had the best night sleep I've had in a while!
from Murfreesboro, Tennessee
Submitted on 06-11-2016
Wow! Spent 3 days here for the Breeders Cup. The room rate was fantastic, a little ways away from the race track but the rate was unbelievable. The staff was fantastic! The owners/manager of this hotel needs to reward the staff, Tara, Nicole, Diego, (Valerie?) I forget all the the names of employees I encountered but they all have a future in hospitality or hotel management. The breakfast was fantastic and priced well. The room was comfortable but the bed was probably the worst aspect. It ... Read more
from Peoria, Arizona
Submitted on 15-11-2016
Good deal, compared many ON MY WAY to California and saw this one but called Hilton to reserve the room and it's not a Hilton owned hotel (the Hilton reservations line was horrible) but calling the hotel was easy, the staff was nice, everything was great except not even a continental breakfast included. I recommend.
from Santee, United States
Submitted on 16-11-2016
Well Located, close to shopping center, many restaurants to choose from, friendly staff. They do have a restaurant not always open, but food is pretty good. Not very large menu. Easy access to freeways.
from Franklin, Tennessee
Submitted on 19-11-2016
Stayed one night as I had an early flight and airport is very close. Friendly staff, nice room and for being in such a busy area I had a quiet night. You have to pay for breakfast which is not the norm anymore in this type of hotel but it was good and not overly expensive. Only about a 10 minute drive to airport which was nice. Would stay here again.
from Big Bear City, California
Submitted on 19-11-2016
It was just a quick overnight stay. Didn't get to take advantage of any hotel amenities such as pool, hot tub, restaurant, etc. I did enjoy a beverage at the bar and the bartender was very informative.
from Texas, United States
Submitted on 21-11-2016
Not the modern feel you would expect for the rate. Beds were uncomfortable, headboard from the 80s and the bathroom was more like a hospital bathroom. Hard mattresses. Just cancelled my end of the month reservation to a nearby Hotel with a Similar rate and newer rooms.
from West Sacramento, California
Submitted on 21-11-2016
I chose this hotel because it was only 4 miles from Ontario Airport. However, as I was driving towards the hotel, I noticed it was surrounded by lots of businesses, restaurants and stores. As I needed to purchase a dress and get my nails done during my down time, this was wonderful for me. I also got to the hotel super early, and the staff worked hard to get me into a room early in the day.