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Hilton Pasadena

Los Angeles, CA, US (LAX)

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Based on 1048 reviews
When looking for a hotel in the picturesque, historic and vibrant city of Pasadena, look no further than the Hilton Pasadena hotel.
Room & Rates
2 DOUBLE BEDS - Hilton Pasadena - 1


Mountain or city view, 42-inch TV, premium entertainment, ergonomic chair, WiFi
Relax in this bright, welcoming room with views of the San Gabriel Mountains or downtown Pasadena. Relax in front of the 42-inch TV, with premium channels, keep on top of work at the desk with ergonomic chair and stay in touch with WiFi.
Enjoy the added comfort of a Hilton Serenity bed and wake up with a freshly brewed coffee from the Cuisinart coffeemaker. Refresh in the bathroom with a range of indulgent amenities. Room has 2 double beds.
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2 DOUBLE BEDS DELUXE ROOM - Hilton Pasadena - 2


Mountain or city-view, balcony, 42-inch TV, premium entertainment, WiFi
Admire views of the San Gabriel Mountains or downtown Pasadena from the balcony of this deluxe room. Relax in front of the 42-inch TV, with premium channels, keep on top of work at the desk with ergonomic chair and stay in touch with WiFi.
Enjoy the added comfort of a Hilton Serenity bed and wake up with a freshly brewed coffee from the Cuisinart coffeemaker. Refresh in the bathroom with a range of indulgent bathroom amenities. Room has 2 double beds.
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2 DBLS DELUXE MOUNTAINVIEW - Hilton Pasadena - 3


Superior mountain views, balcony, 42-inch TV, premium entertainment, WiFi
Unwind and admire beautiful views of the San Gabriel Mountains from this deluxe room. Relax in front of the 42-inch TV, with premium channels, keep on top of work at the desk with ergonomic chair and stay in touch with WiFi.
Enjoy the added comfort of a Hilton Serenity bed and wake up with a freshly brewed coffee from the Cuisinart coffeemaker. Refresh in the bathroom with a range of indulgent amenities. Room has two double beds.
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2 DBL BEDS MOUNTAIN VIEW - Hilton Pasadena - 4


Mountain view, 42-inch TV, premium entertainment, ergonomic chair, WiFi
Relax in this bright, welcoming room with views of the San Gabriel Mountains. Relax in front of the 42-inch TV, with premium channels, keep on top of work at the desk with ergonomic chair and stay in touch with WiFi.
Enjoy the added comfort of a Hilton Serenity bed and wake up with a freshly brewed coffee from the Cuisinart coffeemaker. Refresh in the bathroom with a range of indulgent amenities. Room has 2 double beds.
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1 KING BED - Hilton Pasadena - 5


Mountain or city view, 42-inch TV, premium entertainment, ergonomic chair, WiFi
Relax in this bright, welcoming room with views of the San Gabriel Mountains or downtown Pasadena. Relax in front of the 42-inch TV, with premium channels, keep on top of work at the desk with ergonomic chair and stay in touch with WiFi.
Enjoy the added comfort of a Hilton Serenity bed and wake up with a freshly brewed coffee from the Cuisinart coffeemaker. Refresh in the bathroom with a range of indulgent amenities. Room has 1 king bed.
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1 KING BED DELUXE ROOM - Hilton Pasadena - 6


Mountain or city-view, balcony, 42-inch TV, premium entertainment, WiFi
Admire views of the San Gabriel Mountains or downtown Pasadena from the balcony of this deluxe room. Relax in front of the 42-inch TV, with premium channels, keep on top of work at the desk with ergonomic chair and stay in touch with WiFi.
Enjoy the added comfort of a Hilton Serenity bed and wake up with a freshly brewed coffee from the Cuisinart coffeemaker. Refresh in the bathroom with a range of indulgent bathroom amenities. Room has 1 king bed.
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1 KING DELUXE MOUNTAINVIEW - Hilton Pasadena - 7


Superior mountain views, balcony, 42-inch TV, premium entertainment, WiFi
Unwind and admire beautiful views of the San Gabriel Mountains from this deluxe room. Relax in front of the 42-inch TV, with premium channels, keep on top of work at the desk with ergonomic chair and stay in touch with WiFi.
Enjoy the added comfort of a Hilton Serenity bed and wake up with a freshly brewed coffee from the Cuisinart coffeemaker. Refresh in the bathroom with a range of indulgent amenities. Room has 1 king bed.
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1 KING 1 BDRM DELUXE SUITE - Hilton Pasadena - 8


53 sq. m./576 sq. ft., mountain or city-view, dressing room, 42-inch TV, WiFi
Unwind in this bright, spacious suite with mountain or city-views, from the balcony. This suite contains a variety of features and special touches, designed for comfort and convenience. Relax in front of the 42-inch TV, with premium channels, keep on top of work at the desk with ergonomic chair and stay in touch with WiFi.
Enjoy the added comfort of a Hilton Serenity bed and wake up with a freshly brewed coffee from the Cuisinart coffeemaker. Refresh in the bathroom with a range of indulgent amenities. Suite has 1 king bed.
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1 KING BED MOUNTAIN VIEW - Hilton Pasadena - 9


Mountain view, 42-inch TV, premium entertainment, ergonomic chair, WiFi
Relax in this bright, welcoming room with views of the San Gabriel Mountains. Relax in front of the 42-inch TV, with premium channels, keep on top of work at the desk with ergonomic chair and stay in touch with WiFi.
Enjoy the added comfort of a Hilton Serenity bed and wake up with a freshly brewed coffee from the Cuisinart coffeemaker. Refresh in the bathroom with a range of indulgent amenities. Room has 1 king bed.
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1 KING ACC W/RI SHWR - Hilton Pasadena - 10


This mobility accessible standard room features one king-sized bed, and a roll-in shower.  Any corresponding photo may not reflect the specific accessible room type or room feature.
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1KING 1BDRM SUPERIOR SUITE - Hilton Pasadena - 11


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1 KING 1BDRM PRESIDENT STE - Hilton Pasadena - 12


The Presidential Suite provides 924 square feet of luxurious living space, one bedroom with king bed, spacious living room with dining area, wet bar, beautiful marble foyer, two bathrooms, beautiful views of the San Gabriel Mountains and much more.
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Hilton Pasadena
168 South Los Robles Avenue, Pasadena, CA US 91101

Centrally located in the heart of Pasadena, California, The Hilton Pasadena offers a relaxing and enjoyable time away from home. By staying at the Hilton hotel in Pasadena, either for work or leisure, know that the Hilton Pasadena has everything you are looking for.

Hotel Amenities:

  • Complimentary shuttle within a 2 mile radius
  • Pet friendly facility
  • Heated outdoor swimming pool equipped with a whirlpool spa
  • Well-appointed fitness center
  • A variety of golf courses nearby
  • The best in fine California cuisine at our Trevos Restaurant
  • NEW Grill/Bar 168 serving breakfast, lunch and dinner
  • The Patio, adjacent to Grill/Bar 168
  • The Coffee Corner
  • 28,000 square feet of flexible meeting and convention space
  • High-speed and Wireless Internet access throughout the hotel
  • Full service Business Center
Room Amenities:
  • 42`` flat-screen HDTV
  • One king bed or two double beds
  • Hilton Serenity Bed
  • Wireless, high speed-Internet access
  • Smart Desks with desktop outlets, task lighting and ergonomic chair
  • Hilton Serenity Bath Collection™ by Crabtree and Evelyn®
  • Hilton clock radio with MP3 connection
  • Two line phones with Voicemail
  • Iron and ironing boards
  • Hairdryers
  • Coffee maker with complimentary coffee and tea
  • Views of San Gabriel Mountains

Local Attractions You Won`t Want To Miss. Convenient accessibility from all major Interstate freeways puts you in close proximity to major Southern California`s major attractions, such as the world famous Rose Bowl, and the annual Tournament of Roses Parade. Enjoy famous beaches with spectacular sunset views of the California coastline.

Experience all the fun, glamor, and excitement of Hollywood and Universal Studios located within half hour from the hotel. Visit your favorite characters at the Disneyland Park, Disney`s California Adventure Park, and Downtown Disney District located an hour away.

Grab some peanuts and Cracker Jacks and watch a baseball game at the Dodger Stadium, located a mere 5 miles away.

The Norton Simon Museum features seven centuries of European Art, including works by Van Gough, Picasso, Rembrandt, and Fragonard. Walk to fantastic dining, shopping, and entertainment venues, including Old Pasadena, South Lake Avenue, and the Playhouse district. Whether your stay at this hotel in Pasadena, CA involves business, vacation, or a little bit of both, the caring hotel staff looks forward to welcoming you here.

  • Business Center (+)
  • Conference Rooms (+)
  • Fitness Facility
  • Outdoor Pool
  • Pet-Friendly
  • Restaurant
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1048 reviews
from Los Angeles
Submitted on 19-05-2016
Stayed here 4 nights with my daughter, who was attending a seminar onsite. This is a busy hotel in a good location ~ just a few minutes walk to shops/restaurants on Colorado Blvd, and about a 15 minute walk to Old Town Pasadena. The staff, from the front desk to the restaurants and housekeeping, were all very efficient and genuinely friendly. The room was need of some updating (furniture/fixtures showing age and wear), and unfortunately had a stale odor of cigarette smoke (perhaps lin... Read more
from New York City, New York
Submitted on 21-05-2016
I stayed the Hilton Pasadena on business. Quiet room, beds were very comfortable, slept well. Breakfast choices and service were very good. Convenient shuttle service to nearby areas. I didnt get a chance to dine at the hotel but heard from colleagues who did that the food were very good.
from Philadelphia, Pennsylvania
Submitted on 21-05-2016
Well, it's never a good sign when you walk in and find earplugs on the bed. That being said, noise wasn't my concern. The hotel is just a bit old and in need of a makeover. The staff was professional, but not overly welcoming or went out of their way to assist. The local area lacks a bit in terms of restaurants, etc. it's a few blocks walk to anywhere to grab a bite to eat.
from Scottsdale, Arizona
Submitted on 21-05-2016
Hilton Hotel in Pasadena doesn't match the beauty and quality in this world class city. The rooms need major upgrading. I must say the hotel staff was professional friendly and very nice. they do a great job.
from Brooklyn, New York
Submitted on 24-05-2016
Want some water? Want to park the car (that you have to drive to get around) in their garage? Want a cup of coffee? You'll be charged for all of that. Other Hilton chains have complimentary coffee and certainly free parking- not here.
from Banning, California
Submitted on 31-05-2016
I was excited to be staying close to everything in Pasadena. The lobby are is new and vibrant. But this is were the décor stops. The rooms are still stuck in the past. Clean and well maintained just not what you expect based on the lobby. You will want to make sure you have a DND sign and you put it on the door otherwise you will be woken up by a housekeeper hours before check out.
from Los Angeles, California
Submitted on 02-06-2016
Stayed as a diamond member, never been treated like this... Bed room noises and bugs wasn't offered an upgrade couldn't find my reservation. The hotel had a smell. I have stayed at the Hilton because I love the service and staff at the other properties but this was the second time staying and still bad
from Los Angeles, California
Submitted on 05-06-2016
My stay was quite disappointing - I was not welcomed as an hhonors member, nor did I receive most of my benefits until I specifically asked about them. Additionally there were issues with their new online check-in system which booted me from my deluxe room into what was clearly a lesser room type. The rooms are fine, quaint, but far from anything this seasoned traveler has come to expect in terms of deluxe or niceties.
from Atlanta
Submitted on 05-06-2016
During my travels to Pasadena for business l usually stay at the Hilton Pasadena. The staff is always very friendly and helpful. It is close to many restaurants, most located on Colorado. The rooms are always clean and the fitness center is open 24 hours a day. My only issue is that the hotel stays so busy that I can't always get a reservation for the travel next month.
from Waterloo, Iowa
Submitted on 17-06-2016
Great location. The rooms were clean and very nice. The staff was great. I was there for my sons wedding, so I was willing to pay the price for the location. I normally wouldn't pay that price just for a place to sleep.
from Northridge CA
Submitted on 18-06-2016
The hotel staff are very welcoming, courteous, and helpful. The rooms are spacious and neat. The hotel lobby bar has a spectacular menu (the seabass & salmon are fabulous). They make the perfect cosmopolitan.
from Broadlands
Submitted on 18-06-2016
We attended a wedding in Pasadena and elected to stay at the Hilton for its central location. It really is close to the heart of town within easy walking distance of many restaurants and stores. Easy driving. The hotel itself has been there for awhile. It feels like it's out of the 80s but has been renovated, maybe several times and maybe again in the not too distant future. All of the rooms appear to have a small balcony, which is nice given the usually comfortable California mornings. In room ... Read more
from Sedona, United States
Submitted on 18-06-2016
This hotel is very nice and has an excellent location, however, like any downtown hotel, the street noise is pretty loud...which the hotel knows as it furnishes you with a set of earplugs in each room. I have stayed here a number of times and always find the Internet connection to be spotty and slow.
from San Diego, CA
Submitted on 19-06-2016
We stayed here for two nights on a road trip to Yosemite National Park, from San Diego. I was pleasantly surprised, with how nice our room was, after reading TA reviews from people that thought their rooms looked dated and ‚??stuck in the past‚??. I very much liked their d√©cor, which was traditionally elegance. Everything was so well kept that it looked new to me. I regret that I didn‚??t book this hotel for the end of our trip as well, because I tried booking it on our way back home, and ... Read more
from California
Submitted on 25-06-2016
Hotel is conveniently located near Old Town Pasadena and freeways. However, popcorn on the ceiling of rooms, loud and partially ineffective air conditioners and ancient window vents impacts the ability to give this hotel anything more than average. They've updated the furnishings to a certain extent, but they really need to renovate the place and update the rooms. We found earplugs on the night stand and had read in reviews that the rooms could be noisy. Once we closed the ancient fresh air ... Read more
from Victoria, Canada
Submitted on 26-06-2016
Overall excellent. The rooms are a dad dated though. But overall good. Highly recommend the sandwich shop down the hall from the lobby and Starbucks. Starbucks did not honor Starbucks cards for some strange reason.
Submitted on 27-06-2016
As soon as we entered the room it was immediately apparent that the room needed updating. Dark, old decorations the type of look you would expect from a Best Western or Motel 6 before they improved their appearance. Apparently the Hilton didn't get that memo. Next to the bed was a pair of ear plugs. Yes, ear plugs. An accompanying note explained politely that the hotel is located on an urban street so there may be noise. Mind you, we were on the 10th floor! I don't recall hearing a single stre... Read more
from Las Vegas, United States
Submitted on 27-06-2016
The room was small. The in wall swamp cooler was loud but they did give you free earplugs! Was supposed to stay 2 nights but only stayed 1 for this reason. Self parking was $19 per night and it was a public parking garage behind the hotel. I feel like Hilton Hotel quality is going downhill.
from Honolulu, Hawaii
Submitted on 01-07-2016
We were at this hotel for 4 nights. It is a short walk to Old Pasadena. The hot buffet breakfast with omlet bar is a nice way to start the day. The beds were comfortable, as was the room, tho the wifi was a bit temperamental. Staff was nice and self-park was convenient. A/C was noisy--fan was loud. We expect better from a Hilton. Giving us one set of earplugs doesn't really minimize the loud A/C noise.
from Carmel, Indiana
Submitted on 02-07-2016
Great location to stay and walk around old town Pasadena. I was a bit disappointed that parking was as expensive as it was. Room was nice. Very clean and modern. This place is connected to a convention center type thing so the lines in morning at Starbucks was quite long.
from milpitas, ca
Submitted on 05-07-2016
It is extremely difficult to find affordable hotel anymore in LA. We booked the hotel by taking advantage of joining HHonor program with a hefty discount. This hotel is very nice in a quiet location. Colorado Blvd is walking distance away. San Gabriel and nearby area is short distance away. It is very convenient. I wish the parking is not that high, otherwise, it is very good. HHonor member enjoys free wifi in the hotel. It is worth joining.
from Port Huron, United States
Submitted on 05-07-2016
The hotel was in excellent condition and the room was very nice. The staff were all very helpful and the waitress who brought my room service dinner upstairs was absolutely the best! She also served me during my trip in October and she is such a delight.
from Bay Area
Submitted on 06-07-2016
I travel here a few times a year and the staff are awesome, helpful. The restaurants are excellent and the rooms are comfy! Seriously. House made granola! I have to say how much appreciate Mario at the Starbucks making sure my coffee was right every day with a smile. Those of us who live by coffee know how important it is to get it just right. He took the time to make right the first time and made it perfect for the week. So appreciated when you are away from home!!! I also want to thank Dami... Read more
from Oxnard, United States
Submitted on 07-07-2016
Great hotel and customer service. We enjoyed the surroundings and the location of the hotel. There are many areas to visit within a walking distance and the hotel shuttle service was awesome. The access to the freeways was also very easy to find.
from Los Angeles, California
Submitted on 11-07-2016
We booked two rooms to attend a wedding. Both rooms had problems with the phones. We had to move one room because of it. Management was marginally apologetic for the inconvenience. The other phone was initially fixed, then stopped working.
from Atlanta
Submitted on 11-07-2016
I really enjoyed staying at the Hilton Pasadena. All venues and staff were extremely accommodating, and friendly. The hotel room was very clean, and anything needed was provided in less than 10 minutes wait time. The hotel is centrally located and convenient to many amazing restaurants. The view from both sides are great. The Fitness center provided enough equipment to get in a regular workout while on vacation. Although there was not a Hotel Shuttle to and from the airport, the location w... Read more
from Redding, United States
Submitted on 11-07-2016
Great location close to shopping, great restaurants, clean hotel, and professional staff. Would stay here again and again. Con- have valet and self parking with both options being a bit too much money.
from San Bernardino, California
Submitted on 13-07-2016
not the nicest of Hilton properties. Room was OK - needs remodeling. The mattresses had a pad on them, an easy fix to a worn mattress. Location is close to old town, although it does not have much to offer. They did not give me the room that I booked thru HHonors. Staff was nice but did not go out of their way for anything. Parking is expensive and the difference between self park and valet is 2.00. I stay at Hilton because it is nicer than other hotels, not in this case.
from Sacramento, California
Submitted on 13-07-2016
Just two blocks to numerous shops and restaurants-such a great location! Loved the hospitality here from the front desk to the valets and especially the extras at breakfast-made us feel so very special! Thank you for a great experience!
from Atlanta, Georgia
Submitted on 14-07-2016
The staff at this hotel are very nice. Good location and food and beverage is good. Like many hotels these days, the rooms are tired and dated. It does not appear they have been updated in many years. Wall / Window style AC units are incredibly loud and seem to never shut off ( even with auto fan on and everything done right ). It always goes back to price and value - if the rooms were priced at $149 - maybe ok - but when the demand puts them over $200 - its just not a $200 night hotel - it... Read more
from Longmont, CO
Submitted on 14-07-2016
We had a very pleasant stay here. The hotel is within easy walking distance of Old Town Pasadena and its many stores, restaurants, etc. The hotel offers a free shuttle within a 2 or 3 mile distance -- we didn't use it personally, but others found it helpful. The room was a bit dated, but still very nice and definitely clean. The staff was very friendly and also responsive. We called down to the main desk because we needed help with something and someone came to our room really quickly. We had f... Read more
from Pasadena, United States
Submitted on 15-07-2016
I had an amazing stay at this Hilton thanks to the great front desk girl, Abigail. She addressed some issues I had with the room and was extremely helpful and pleasant. The parking is a little tricky because there isn't overnight parking in pasadena, so buy a TOPE (Temporary permit) and you should be good.
from Palm Springs
Submitted on 16-07-2016
I picked this hotel for 2 reasons, I had an 8am dental appointment and I am a Hilton Honors member. Check in was smooth, because I had checked in online and had already picked my room. They are in the middle of an A/C upgrade so they made a point to inform me that noise might start around 8:30, but since I was going to be at my appointment anyway it was not a big deal. One touch that I haven't noticed before was they left ear plugs on the night table with a note about "city noise", I thought ... Read more
Submitted on 17-07-2016
Hotel is located at good neighborhood and minutes away from Old town Pasadena. Receptionist and concierge are excellent. The hotel charges $19 per night, and yet the parking space for hotel guests are limited at first floor, since most of the spaces are reserved for office. Had to park at second floor and used stairs to go down to first floor.
from Bengaluru (Bangalore), India
Submitted on 18-07-2016
It took us 45 mins to reach Hilton Pasadena from LA airport, in our rental car. However I was told it takes under 20 mins from Downtown LA by Metro. We reached around 12 p.m and since the hotel has a check in time of 3 p.m, we were asked to wait. While waiting, we decided to have lunch at the Lobby bar which turned out to be an great experience, thanks to Efren. Efren, the bartender, with his warmth, exuberance & efficiency totally got us going at this hotel. Meanwhile a room was released for ... Read more
Submitted on 19-07-2016
Located in the heart of downtown Pasadena, the hotel excels at service. Room finishes could use a refresh but are clean and comfortable. Easy walking distance to the places I want to go when in Pasadena. Front desk and valet service have always been very responsive. I look forward to future stays at the Pasadena Hilton.
from San Francisco, California
Submitted on 19-07-2016
I had a very good experience at the Hilton Pasadena. I was able to check in online and pick a room of my choice. The entire staff, from the front desk to housekeeping, were very nice and helpful. If I ever travel to Pasadena again I would definitely consider staying here again.
from Melbourne
Submitted on 24-07-2016
We and our friends when travelling to USA every year stay at this hotel which is conveniently located for our needs and interests. The staff are very friendly and eager to ensure your stay is both comfortable and accommodating to your needs. We have stayed here for the last 18 years and will continue our use of this hotel in the future, which says something for its value and service.
from Lompoc, California
Submitted on 26-07-2016
This trip was for my birthday and my husband picked out everything including this hotel and he was entirely pleased at how easy and friendly the staff was and helpful and everything we would stay again the next time we are there
from Honolulu, Hawaii
Submitted on 28-07-2016
It is easy access to Pasadena downtown , San Marino, Monterey , Rosemead and San Gabriel . The staff is great hands down from the manager Patrick at night to the parking valet . The housekeepers are great so clean. I will stay here again once its remodeled. The air condition was horrible on and off and cold and hot. The rooms doesn't have to be refreshed it has to be redone. The shower you could get hurt in it. Worn and old but clean . the bed caused me a back ache. I expect more f... Read more
from Glendale, California
Submitted on 29-07-2016
I am writing for my brother, niece and her BFF! stayed for a week . Hotel staff very friendly, room very clean, everything in working condition. Pillows and sheets smelled fresh. Staff always made sure to greet and attentive to all their needs. Went for a quick dip in the pool rather small. Niece recommended perhaps they should include a breakfast for the price. Good location to all of Pasadena and neighboring towns. Would definitely stay here again without any hesitation! :))
from New York City, New York
Submitted on 29-07-2016
Recently stayed here and I couldn't be happier with the friendly and very helpful staff. Shout out to Abigail - she made my stay amazing and helped me with a a problem. She is a gem and the Hilton is very lucky to have her. Mario at Starbucks was another person who made my stay wonderful. Location is prime for walking everywhere - you don't need a car. The rooms are very clean and comfortable. Maybe the furniture needs a little updating as much of the desk and cabinets were chipped and dinged.... Read more
from New York, United States
Submitted on 29-07-2016
I can highly recommend the Hilton Pasadena. Courtesy, clean and at all times, welcoming. Our room was very comfortable, the staff was extremely attentive to our needs and even the self park was a breeze. Thank you for a great stay.
from Santa Monica, California
Submitted on 02-08-2016
This Pasadena hotel, Hilton, ought to be 4 or 5 stars but it's in bad shape, needs renovation. Has not been updated since early 90s or badly reused recycled materials from that era. As we booked last minute, the Pasadena Hilton could only offer a 2nd floor wheelchair roll-in shower king bed room with view of rooftop which does not lend much to privacy or attraction, and this was the best they could do for Diamond Members. I write this presently from the Trevos Restaurant where breakfast is se... Read more
from Olympia, Washington
Submitted on 03-08-2016
The room insides are being dated as the furniture in our room was looking a bit worn. Needs updating, but otherwise it's in a great location and very comfortable. They were having a very large Beads & Jewelry design show throughout the hotel that did make the stay more interesting.
from Chile
Submitted on 08-08-2016
My friends and I went to LA for 4 days vacation and this hotel has the best location, the area is very nice and old Pasadena is great. The hotel very nice, receptionist and bellman very friendly. The pool is also a great thing to have. The breakfast was good and everyday they put one different hot dish which made it great. We totally recommend this hotel !
from Monterey
Submitted on 09-08-2016
Very pleasant experience here. Great staff and very very friendly. Close to downtown which was a blast. The beds were extremely comfy. I would definitely recommend staying here and I would every time we came to town.
from UK
Submitted on 13-08-2016
It has been a few years since I last stayed in this hotel, it is a stereotypical business Hilton hotel, you walk in and it feels like it needs waking up a bit. The décor is basic and arguably dated, as is the restaurant which is again quite traditional in approach, but I like it all, it is like visiting an old friend! The design will certainly not blow you away, but it is comfortable and the staff all friendly. The service in the restaurant, for breakfast, is very attentive but not intrusive an... Read more
from Healdsburg, California
Submitted on 13-08-2016
Although the hotel is currently replacing the old air conditioning system with something that will, hopefully, not be so noisy, they did not note anywhere on the website that the air conditioning is noisy. The hotel is typical of in town Hiltons but this one is situated a small distance from Old Town. It is an older property which has been upgraded and is pleasant but the a/c is a large problem. There is a small outdoor patio street side and a small pool.
from Milano, Italy
Submitted on 17-08-2016
Pasadena is a good choice when visiting Los Angeles. The Hilton Pasadena is nice and 10 min walk from the Metro, Gold line. In Pasadena there are very interesting places to visit like the Huntigton gardens, library (ancient books) and museum (great collection of Impressionism) and the Gamble House (Gamble in the sense of the family, 1908, Art Dèco). The rest of Los Angeles is also great, but far away, wherever you lodge.
Submitted on 03-09-2016
The check in went well... And then I got to the room. The first room was a suite. But you wouldn't know it. The walls were dirty, the carpet was dirty, the room smelled musty. As a Hilton HHonors Diamond member, I expect better. I called and they moved my room. The manager met me and escorted me to the new room. Even worse. Hair on the toilet and paint literally peeling and falling from the ceiling. That was it. I checked out and left. I went to the Hilton San Gabriel. Let me tell you... My clie... Read more
from Mumbai, India
Submitted on 04-09-2016
Second time I stayed in this hotel. Comparatively the rooms are simple and good for stay. Good hotel for family stay. The Check-in Check out service was very quick and co-operative. Need to improve illumination in room.
from Antioch, California
Submitted on 06-09-2016
The stuff was tremendously helpful and there are several people that I would actually like to highlight because they just went out of their way to make our stay more pleasant. First Casey at the desk was just amazing letting us check in early and just being so kind to us, she asked us what brought us to the area and recommended what to around the area.she was exceptional! Then eddy the shuttle driver he went out of his way to take all or luggage to our car that was park in the self parking ar... Read more
from Muskegon, MI
Submitted on 06-09-2016
The service was A+ from the time we arrived to departure...and even after. Very friendly staff, they made an effort to say hello when passing in hall and ask if I needed anything. The room was very clean and had excellent bedding. I left some personal belongings in my safe and when I called they mailed them to me. A+ effort and customer service.
from La Quinta, California
Submitted on 06-09-2016
I recommend a different hotel; the Westin down the street. The Front Desk and valet Staff have no idea what Customer Service is; these people need C/S Training in the worst way. Other than Patrick and Dylan at the Front Desk, the rest of the Staff did not know how to "smile", did not appear "happy", appeared to "care-less" about the fact I was there, no such thing as "good morning/good day" and the front desk is a great place to get the wrong information about everything; need something, forge... Read more
from East Brunswick, New Jersey
Submitted on 07-09-2016
I found this a comfortable hotel with a pleasant front desk staff. The fitness center is pretty well equipped. Pretty good location. Easy walking distance to many restaurants. They are in the process of upgrading the HVAC system to replace individual room units with a central system which should reduce the noise level from the units, which actually isn't too bad.
from Oakland, California
Submitted on 09-09-2016
The staff at this hotel are amped up to make sure you feel they care. The property is older, but the rooms and public spaces are more than comfortable. We just stayed one night so didn't use many of the amenities. Highly recommended
Submitted on 11-09-2016
Nothing special. Priced too high for the value received, plus getting charged for parking. Not enough parking spots. Breakfast in restaurant priced high. Starbucks on-site closed early. Very busy in the morning.
from Riverside, California
Submitted on 12-09-2016
Attended in event in the downtown area of Los Angeles with my husband and this hotel had the best pricing for our short stay. It was about 15 mins from the event, rooms were nice and clean just wish it had a refrigerator in it. Staff was very friendly and breakfast in the restaurant was delicious!
from Chicago, Illinois
Submitted on 17-09-2016
Hotel staff was amazing! Great stay and reasonably close to attractions, stores and restaurants. We opted to take the hotel shuttle and walk ,as well which was easy to do in California! We got bottled water as soon as we checked in which was helpful for thirsty travelers.We would def come back here after they remodel.
from Simi Valley, California
Submitted on 19-09-2016
Horrible experience noisy staff was not considerate. I stayed a Marriott the next day and had better service. Would not recommend this places do I am a Hilton member. The only positive was the girl that checked me in gave me water
from Bunniejo
Submitted on 25-09-2016
First impression walking into the lobby was this looks really nice. The front desk staff were very nice. The bartenders were awesome and the bar area was always busy. But the rooms are old and out dated. I wouldn't walk on the carpet without shoes on. It was old and dirty looking. Furniture was dirty and old. I'm glad the air conditioner system was updated and the unit under the window was no longer working the filter's in that air conditioner were so thick of dust. My son asthma was really ... Read more
from Norwich, United Kingdom
Submitted on 26-09-2016
Having spent 9 nights in this hotel, unless you're desperate I would advise you steer clear of the Hilton until they address their issues. One of the staff called the atmosphere "toxic" and combined with poor service and wifi, its not great for the business traveller.
from Denver, United States
Submitted on 26-09-2016
This is a nice hotel that is well maintained, and has a perfect location to down town Pasadena. It is in waking distance to shops, restaurants, and local sights. Valet parking is the better option than the parking garage.
from OTTAWA, Canada
Submitted on 27-09-2016
The staff was extremely attentive. I found the air conditioning in the restaurant too cool but was able to relocate to the outdoor atrium which was cozy and pleasantly warm. Sign up for Hilton Honours to benefit from the free wireless service.
from Poway, United States
Submitted on 02-10-2016
Had a great time at my reunion; hotel was way out of the way from where I live and was hard to get to. Not close to any amenities. Not easy access from freeway. The hotel was nice, but I'd never stay here again.
from Boston, Massachusetts
Submitted on 06-10-2016
Pasadena Hilton: facility is a little dated but the staff is wonderful. They provide a lovely shuttle service to downtown Pasadena. The staff recommended many nice place. I would recommend this place.
Submitted on 08-10-2016
First time at this location in My neighborhood. Clean, great location, good food, good costumer service. It probably needs a decorative update but it is fine. Conference rooms are accessible and comfortable for events settings. I will be back MD
from Los Angeles, California
Submitted on 08-10-2016
A clean and pleasant stay at this hotel. The staff are very helpful and extremely polite. Internet service was very good and the overall stay could not have been any better. While some ear plugs were offered, there was never any need for these at all, excellent stay.
Submitted on 12-10-2016
Although far from LA, this hotel is close to many restaurants and bars in Pasadena, CA. Close to many great stores. Staying here do not leave without eating at the Porto Alegre Steakhouses. The hotel has a good fitness room, great morning breakfast, not included with most deals.
from Richmond, Virginia
Submitted on 15-10-2016
Everything about this hotel was worthy of a 5th star - except the room - and since I don't know how to do 4.5 - oh well. Service was great! Of note was the excellent breakfast buffet - the fresh fruit was awesome along with the Salmon and oatmeal - the fitness center was comfortable and the staff incredibly gracious and helpful! The room on the other hand - though not bad - was a bit cramped and average - seems to me the reason to stay at a hotel is the room and service - they nailed the servi... Read more
from Modesto, California
Submitted on 17-10-2016
We always stay at the Pasadena Hilton when we visit Pasadena. The rooms are clean and the beds are comfortable. The staff is always attentive. It's always an overall good experience. We'll continue to stay there on future visits.
from Concord, California
Submitted on 18-10-2016
Just an overnight stay but we enjoyed it. Access to the hotel was easy via the large drive up and the convenient valet. Our room overlooked the street which can be noisy, but the room had complimentary ear plugs. It's an easy walk to the antique mall, Lucky Baldwins (dinner) and Amara Cafe (dessert) so get out and enjoy!
Submitted on 20-10-2016
This is the 2nd time we have stayed at this hotel. The only reason we have gone back is because we have Hilton points and it is close to my family. Our trip: 2 nights, 2 adults, 1 child (6yrs old) The pros: The hotel is very clean. Water bottles at check in and free wifi (but could be because I'm a Hilton Honors member). The hotel is close to my family. The cons: The self parking is kind of a walk from your room (which I don't mind, but some people might). The bathrooms are very small (... Read more
from Bradenton, Florida
Submitted on 22-10-2016
The hotel is in a nice section of Pasadena near Old Town and the limited mall and nice restaurants within old town. It offers a good buffet breakfast at a reasonable price. It must say that all the good aspects are heavily over-shadowed by its poor secured WiFI service. Everyday of my stay I have had trouble connecting to its secured WiFi service necessitating waisting much of my time on the phone talking to its internet provider. I called the guest service hotline this morning to complain ag... Read more
from Honolulu, Hawaii, United States
Submitted on 22-10-2016
This Hotel was very convenient for me. I was working in down town Los Angeles but did not want to stay there wanted to be able to walk a neighborhood and have shopping and restaurants nearby while also being very convenient to public transportation. This hotel fulfilled that criteria.
from Sydney, Australia
Submitted on 23-10-2016
The staff were excellent and had good knowledge of the local attractions, bellman Freddy drove us downtown and arranged for us to be picked up at the end of the day extremely helpful for visitors from another country with no knowledge of local public transport and taxis.
from California
Submitted on 26-10-2016
Stayed for 3 nights for a split pleasure and business trip. Needed to be near the convention center, which is conveniently located the next block over within walking distance. It is also approximately a half mile and walking distance from Old Pasadena - lots of shops and restaurants, there was a lot of activity on Friday and Saturday nights and it was fun to be able to walk to many places. There is also a free first-come, first-served shuttle for close distances. Service was excellent from t... Read more
from Hesperia, United States
Submitted on 26-10-2016
The location of this hotel was ideal: close to old town and city hall as well as the theater district. Lots of fun restaurants and bars nearby. Because of this I was able to do my business with the City and enjoy the nightlife that Pasadena has to offer.
from Norco, United States
Submitted on 27-10-2016
Great service. Hotel staff very friendly and very helpful. Would stay there again - and will. However, was not thrilled with most of the food choices, either for room service or in the coffee shop. They had a buffet one day that was excellent. They should have it every day.
from Greenbelt, Maryland
Submitted on 27-10-2016
All was fine. We arrived very early from an overseas flight, so no room was ready when we arrived; the front desk said they would try to find something for us. We waited in the comfortable lobby for a couple of hours and had to remind the front desk once of their promise to find us a room early. They did get a room for us about 3 hours before normal check-in, for which we were thankful.
from Laguna Beach, California
Submitted on 29-10-2016
Was here for two nights for a conference hotel is adequate and ok. Lobby is well lit and attractive My room had furniture that was old and worn. Bed however had a very comfortable mattress and good linens and pillows. TV was large and modern. All in all adequate but wish I booked elsewhere
from Lexington, South Carolina
Submitted on 30-10-2016
I was overall super pleased w/ my stay at this Hilton. It was centrally located about a mile from Colorado Blvd and about a half a mile from S Lake Ave which has great restaurants, coffee, etc. The staff was great, the hotel super clean, our view of the mountains was beautiful, parking was easy, and the bartender made us the best spicy Bloody Mary's!
from Hayward, United States
Submitted on 31-10-2016
This is my go to place when in the Pasadena area but only because of my Hilton Honors status AND the staff. The property location is good, and it's always completely booked, if it weren't for my Diamond status and the perks that gives me I probably wouldn't stay here since the hotel rooms are in need of serious upgrading. Still has popcorn ceiling and worn surfaces, having said that, the staff are all really great here so they make up for that. Everyone from the front desk to housekeeping and... Read more
from San Jose, California
Submitted on 01-11-2016
A hotel with very dated rooms, currently being renovated. Rates are similar to other hotels in the area, which have already been renovated. Plus you won't run the risk of being woken by the sounds of construction, first thing in the morning, as I was. Note that I specifically requested a quiet room, but sadly that didn't help. Internet connectivity was miserable, completely unusable. Luckily T-Mobile speeds in the area are good (>100Mbps DL) so I used my mifi. If internet connectivity is the le... Read more
from Dongguan, China
Submitted on 01-11-2016
The staff here is awesome. Everyone is super helpful and efficient. The rooms are nothing special, but the amenities are fabulous. They have a free shuttle service within 2 miles of the hotel that is so great if you decide not to rent a vehicle (and the drivers are really awesome). There is a decent weight room and small but heated pool (including a hot tub). Room service is crazy expensive.... so beware because a lot of hidden fees will get tacked on.
from Ventura, United States
Submitted on 01-11-2016
From arrival to departure, an overall great experience. Kind smiling staff, helpful and comfortable bed and room. I went on a professional business trip with the Gastro Summit. The meeting rooms were comfortable and the breakfast and lunch buffets were delicious. Great wait staff as well. Thank you!
from Springfield, Virginia
Submitted on 01-11-2016
I was a happy camper on my biz trip to Pasadena staying here. Internet worked in the room with my work laptop - a major feat for a hotel wifi. In room dining service was super. The person at the other end of the line actually knew stuff about the menu! Still it's standard hotel dining fare (nothing to write home about) but the service was great. Room is spacious, clean and comfy. Could not ask for more.
from San Antonio, Texas
Submitted on 02-11-2016
I recently spent three nights at the Hilton Pasadena for a Planetary Instrumentation Conference. From the moment of arrival the service was top notch, as the front desk happily stored my bag the first day of the conference before I could check in. The room was comfortable, if a bit old (two double beds, a rarity in modern hotels), with a pleasant view of downtown Pasadena. The breakfast service was so attentive it was almost embarrassing, with the server even offering to pour hot water in the... Read more
from Ellicott City, Maryland
Submitted on 05-11-2016
This is located just off the main area in downtown Pasadena. It's about 3/4 mile walk to Old Town. 1/4 mile walk to the nearest restaurants. Clean and friendly. Good valet. They have converted a big conference room into the breakfast cafe with a buffet breakfast. Cost $20. Good basic breakfast buffet with an omelette station. Nothing is close as an alternative except the in hotel Starbucks. They have a bar/cafe where you can get dinner but take a walk to the main area for better selection. Roo... Read more
from Washington DC, District of Columbia
Submitted on 07-11-2016
Hotel was lovely, our stay was easy and comfortable. But what stands out is the fact that I left a ring in the hotel room, which I didn't miss for days. Fearing the worst - based on decades of travel - I called the hotel. To my surprise, the housekeeping staff confirmed they had the ring and then went out of their way to send it back to me. Thank you, Maria Bonomo and your staff.
from Fallbrook, United States
Submitted on 07-11-2016
This hotel is very tired and dated. Top prices like theirs tell me I should be in a 4 Star place. This was 3 stars at best. Some staff struggled with English so much that it led to miscommunications. Food was average. I expect more in a full service hotel.
from North Vancouver
Submitted on 08-11-2016
The staff was very friendly, breakfast was good, room was clean, convenient to Old Pasadena, valet car parking was fast, pool and gym were nice, chek in and check out were fast, the location was easy to find, extra towels and toiletries were delivered quickly to the room when requested
from Marlton, NJ
Submitted on 08-11-2016
The hotel is very inviting and just a block or so from Old City Pasadena and a ton of restaurants & activities!! The staff is wonderful and the accomadations are great! Easy to find! Stays on my list!!
from LEXINGTON, United States
Submitted on 09-11-2016
Great place to stay in Pasadena. The staff and facility was excellent. We had a wonderful time staying there for the Breeders Cup. Now if they could have only done something about the traffic in L.A.!!
from Rancho cucamonga, CA
Submitted on 10-11-2016
For over $200/ night on a week night, I would expect more. It is SUPER dated. The entire place smelled musty. The lobby is updated and nice enough but it was nothing special. Location is ok but again there are better. I have stayed at the Sheraton and the Westin as well as the Langham which I think are all better choices in Pasadena.
from Nashville, Tennessee
Submitted on 11-11-2016
Spent two nights here and was very impressed from the valet, to check in (Patrick rocks!!), to the rooms and breakfast. Good location and nice updated rooms. Would definitely stay here again when I'm back in the area.
from Philadelphia, United States
Submitted on 14-11-2016
Short trip in and out, staff was very helpful in accommodating my late night needs by helping me find a restaurant that would deliver. Valet parking was friendly and efficient, bell staff quick to serve. Al in all a wonderful staff.
from Mumbai (Bombay), India
Submitted on 15-11-2016
Staff very helpful.always smiling.makes you feel welcomed .would definitely come back.breakfast satisfactory free shuttle within 2 miles very helpful .one of the reasons I would come & stay again.starbucks in the hotel was also a big plus.i definitely recommend
from Arlington, Texas
Submitted on 14-11-2016
There were a lot of things that we disliked about staying at the Hilton Pasadena. We will never stay there again considering the other remarkable places in the area with similar price points we could have stayed at instead. 1) Our room was very small 2) Our bathroom was very small 3) Our room (TV interface and quality, linens, pillows, coffee, furniture) was extremely basic with very few perks that you would expect in a room of this price range. Might as well have been an Motel 6. 4) I re... Read more
from Marrakech, Morocco
Submitted on 14-11-2016
This is my second visit and each time I have been blown away by the quality of the breakfast; the omelettes are moist, not dry and the selection of cut fruit includes ample berries and is actually ripe, unlike most hotel breakfasts. The croissants were fresh and most delicious and the selections very good. But it is the caring staff who make the experience most pleasant. Congratulations to the breakfast crew... you do a fine job. The rooms at the moment are in process of a needed upgrade; the a... Read more
Submitted on 16-11-2016
Lobby is nice and clean. Restaurant and bar were busy so that is always a good sign. Stayed on the 14th floor with a great view of the city. Rooms need an upgrade. Wall paper pealing in some parts. Carpet stained and furniture very worn and out of touch with modern hotels. No fridge in any rooms either, must request it. One of the mirror doors to the closet won't open either. Not a big deal but it's the little things that make the difference.
from Kent, WA
Submitted on 20-11-2016
We loved the location and especially appreciated the staff at the Hilton Pasadena - front desk, valet and restaurant staff were all very helpful. Breakfast was great, we enjoyed the pool and thought the location close to hiking, the Rose Bowl stadium and old town Pasadena was great.
from Tacoma, Washington
Submitted on 21-11-2016
We enjoyed our weekend stay at this Hilton while attending Designer Con at the Pasadena Convention Center, just 3 blocks away. The staff was fantastic. The night desk manager, I believe his name is Julian?, was excellent as was Manuel at the valet. Our room and all facilities were spotless - kudos to housekeeping as well. Valet is reasonable for guests - $21 per night. It costs 19 to self park and is a small hike, so why bother? The rooms are not huge, but could accommodate a crib for a ba... Read more
from San Francisco, California
Submitted on 23-11-2016
Love this hotel! We always stay here for Designer Con and graduations in LA. The property is beautiful. The restaurant and bar are great. Service is exceptional. Highly recommend. Hilton brand is one you can trust and this property exceeds that expectation.
Submitted on 24-11-2016
A great location with a bar and deli in the hotel, the Pasadena Hilton is a good central location to explore Los Angeles for a few days. The neighborhood is safe to walk in, and has many early twentieth century Mission style buildings.
from Greensboro, Georgia
Submitted on 28-11-2016
Stay here a lot since we have 2 sons living in South staff is great. Front Desk? another story. we're Hilton diamond members so we know a little about front desk and this location has to train on "rude"...seems to be dominating theme of their front desk...Rooms are good, great location.
from Pasadena, United States
Submitted on 28-11-2016
Maybe I was just disillusioned by the name brand, but I wasn't super impressed. Room was pretty small, bathtub is tiny. Bed was super comfy, but the other furnitiure seemed kind of dated. I was in a room by the back stairs, but it did seem like a cramped, afterthought room, and not the deluxe mountain view I payed for.
from Great Falls, Montana
Submitted on 04-12-2016
Came for business. Location is good for selection of nearby restaurants. Valet parking is only a few dollars more which is worth it. I will stay here again when my job takes me this direction. Worth a try.