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Renaissance Palm Springs Hotel

Palm Springs, CA, US (PSP)

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Based on 1398 reviews
Room & Rates

Two Queen Beds

2 Queen Beds
365-sq-foot (34-sq-meter) room with desert views

Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Suite, 1 King Bed, Pool View

Suite, 1 King Bed, Pool View

1 King Bed
455-sq-foot (42-sq-meter) room, balcony with pool views

Layout - Living room and sitting area
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Sofa bed, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Deluxe Room

Deluxe Room

1 King Bed or 2 Queen Beds
365 sq feet (34 sq meters)

Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a hydromassage showerhead
Practical - Phone, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room/bed type depends on availability at check-in
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Standard Room

Standard Room

1 King Bed or 2 Queen Beds
365-sq-foot (34-sq-meter) room with desert views

Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

1 King Bed
452-sq-foot (42-sq-meter) room with city views

Layout - Living room and sitting area
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Sofa bed, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Renaissance Palm Springs Hotel
888 East Tahquitz Canyon Way, Palm Springs, CA US 92262

Make yourself at home in one of the 410 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can get around on the complimentary shuttle, which operates within 2 mi.

Satisfy your appetite at the hotel's restaurant, which serves lunch and dinner. Dining is also available at a coffee shop/cafť, and room service (during limited hours) is provided. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Palm Springs? This hotel has 25912 square feet (2332 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.


Know Before You Go

  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 12.95 and USD 19.95 per person (approximately)
  • Self parking fee: USD 12 per day
  • Valet parking fee: USD 22 per day
  • Pet fee: USD 150 per pet, per stay
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Free Airport Shuttle
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Room Service
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1398 reviews
from Santa Rosa, California
Submitted on 21-05-2016
I was a guest at the Renaissance Palm Springs Hotel from 9 thru 15 May 2016. On the morning of 10 May I used my wallet in the room and did not take it from the room. When I was alone in the room and in the shower I heard the room door open. I had a privacy sign on the door and did not expect anyone to enter.I called out to the person entering and he answered in a male voice. Thinking that he was a person to refresh the room I asked that he return later. I left the room to go to the pool and t... Read more
from Rochester, MN
Submitted on 22-05-2016
I stayed here for five days for a conference. They were very attentive for our needs. The beds were very comfortable. The bathroom had a nice layout. The carpet could use a good cleaning. The gym was perfect for my needs. The pool area was beautiful. They delivered flavored water to you poolside. Drinks were pricey as was the food. Only 3.5 blocks to downtown. Would recommend to anyone.
from Oklahoma
Submitted on 22-05-2016
This hotel was perfect for our recent conference! The bed was wonderful, staff were responsive, the food was great and the service was excellent. There is a lot of walking involved, so if you have trouble getting around you must ask for a room near the elevator. Even then, there is a considerable amount of walking, especially if you are frequenting the adjacent convention center. But asking for the closer room gave me a parking lot view and no balcony.
from Boerne, Texas
Submitted on 24-05-2016
I think I got off to a bad start when I arrived. I had checked in on line for a 2 PM check-in which was confirmed by email. When I arrived at the hotel, the parking staff were somewhat cold. When I got to the check-in counter I was informed that my room was not ready and that the online checkin didn't mean that my room would be ready when I said I would check in. I am a platinum member and this was news to me. The lady behind the desk then informed me very brusquely that they would call whe... Read more
from Stacy, Minnesota
Submitted on 25-05-2016
Staff were excellent. Especially enjoyed Darla who checked us in, Gerardo who picked us up at the airport and took us around in the shuttle, Betty, and others (I have forgotten names. ) They were always helpful and attentive. Pool and whirlpool were lovely. Room had a loud air conditioner, and carpeting was quite dirty. it is not a brand new place, so some of this expected. it is also very busy and always full, so I imagine it is hard to "clean/wash" carpeting and keep the business going. One ... Read more
from Sacramento, California
Submitted on 01-06-2016
The Renaissance Hotel has a reputation for great service and facilities at a reasonable price, and the one in Palm Springs, CA did not disappoint. Besides having the largest pool in Palm Springs, the staff is incredibly friendly and willing to help out with any needs. Every day, I was greeted with a warm "Good morning" and a smile. The rooms are very comfortable, the gym facility is open 24/7 and is well maintained, and the breakfast buffet was a great way to start each day. Internet access ... Read more
from Prague, Czech Republic
Submitted on 02-06-2016
We spent a weekend in Palm Springs. The hotel got all you need to have a pleasant stay including outdoor sitting area near swimming pool. Rooms are big and clean. The city center is in a bit long walking distance. Overall experience was very nice and it's got all amenities you need.
Submitted on 05-06-2016
I've decided to now write my reviews as my experiences transpire as opposed to when I return home. Being on the road for business 2 weeks a month can be both a blessing and a curse. After a 6 hour drive from a 4 night stay at my favorite Renaissance Hotel in Las Vegas I found myself unexpectedly in Palm Springs. The website of his property looked delightful so I pulled over on the 10 to book a room so I did not have to make the final 2.5 hour trek home to Redondo Beach at 10:00. Having to end... Read more
from Corona, California
Submitted on 06-06-2016
We had a great weekend. We were there during memorial weekend so it was a bit of a party scene on Saturday, but not a big deal. I guess I am not that old and grumpy yet. I think on a normal weekend it would probably be very peaceful. The hotel layout is very cool if you just want to hang out at hotel, lobby is a cool place to do so lots of TV's. The strip is walking distance, but I wouldn't do it. Hotel does have shuttle to take you to strip. I did read reviews before there was some statements a... Read more
from Los Angeles
Submitted on 07-06-2016
We've been staying at this hotel for probably the last 8 or 9 years, starting back when it was a Wyndham and I can't remember when we've enjoyed our stay more than over this past Memorial Day weekend. Normally we always go to Las Vegas for the holiday but decided to try Palm Springs since it's so close. Every team member that we came into contact with was wonderful, including Daniel at the pool bar, Jeremiah at the lobby bar, Fanita our wonderful server, and so many others! I must say though ... Read more
from Temecula
Submitted on 12-06-2016
I have to say, we had a wonderful experience this weekend!! We just decided to sneak away with some friends and stay 2 nights. Its was oversold....huge conference in town so we were stuck waiting almost 4 hours for our room (ok, we got there early, had requested early check in but when we got there, the people had not checked out....2 hours later....they had screwed up and those folks were not checking out at all so they put us in a different room that had been ready for awhile...that was the o... Read more
from Los Angeles, California
Submitted on 16-06-2016
Excellent Experience during our 2 night stay with Family. Check in process was smooth where we were being serviced by Jackie whom was kind enough to give us a pool view and allowed me to have a late check out. The hotel wasn't that busy which is great because we were able to enjoy the Gym and Pool without it being crowded. When requesting extra towels and pillows, the staff quickly brought them to our room. The beds very comfy and rooms spacious and clean! Enough outlets for our chargers and lap... Read more
from Huddersfield, United Kingdom
Submitted on 17-06-2016
To put it in context we stayed at this hotel for two nights in June 2016. This is the off-season in Palm Spring hence the hotel only cost circa. £80 per night ($120).it was advertised as four star which seamed appropriate. The hotel has a large spacious modern lobby and we were greeted by a lovely lady on arrival - she gave us free overnight parking In terms of parking, self parking is 6USD per night and there was optional Valet. I would descrIbe the room as no thrills. It wasn't overly impr... Read more
from Philadelphia,PA
Submitted on 17-06-2016
Actually stayed at both Hilton and Renaissance, as I had a couple free nights at the Hilton. While both are similar hotels near town and convention center I preferred the Renaissance. We were on vacation and the Renaissance has a more resort like atmosphere and a huge pool. Very pleasant and responsive staff. Killer view of mountains from room facing town and mountains. (Important as some rooms have view of mountains in the distance.) Did the breakfast plan and buffet was nice including high... Read more
from Bowie, Maryland
Submitted on 18-06-2016
Stayed at this hotel had a wonderful view. The restaurant meals were tasty good value for your money. The bake fish was s good choice the fish taco not bad. Nice pool. We had s fun group. I definitely would come again. The staff was professional and polite kudos Anthony. I stated May 18-22 2016. Great location.
Submitted on 26-06-2016
This hotel was definitely the best one throughout our road trip rooms were spotless and modern all iced water with fruit around the hotel for guests pool was lovely loungers spread out and very comfortable nice balconies to sit out on food was very nice too at this hotel and a short walk into the town Palm Springs is a lovely place to go too
from Medford, Oregon
Submitted on 27-06-2016
The service people were always attentive, maybe not always smiling. The rooms are clean and nice. However, the toulet was broken on arrival and the handle just sitting on the counter. This shows lack of attention to detail. There are no resort fees: good. But parking is $12 a night: not good. Overall, it is close to downtown and the airport.
Submitted on 27-06-2016
This hotel is very nice, clean, and quiet. The oil was very quiet and relaxing and cabanas were not over priced like so many other hotels. If you are looking for a pool party with music, this is not the place. This place has music that you can barely hear, it's not crowded and very relaxing. It's also close to everything!! I have stayed here twice on girl trips!!
from Torrance, California
Submitted on 27-06-2016
Let's start with the positive ...... Bellhop waits for you in the lobby and goes with you to your room to deliver your luggage. No guessing when bellhop will show up. Just great, especially when you have little ones. Also during check out, bellhop arrived to our room within 3-4 minutes after calling the front desk. Both gentlemen were very nice and cordial. Premises were kept neat and clean; Rooms were clean, beds were comfy, plenty of pillows and early check in was much appreciated for the 2... Read more
from Costa Mesa, California
Submitted on 28-06-2016
Stayed two nights for our 46th anniversary. Beautiful hotel and looking forward to coming again in a few months. All I asked for at check-in, was a balcony room and we were upgraded to a Jr Suite. My wife was very happy with the entire stay. The staff was friendly and very helpful at every level. The pool was great and always plenty of chairs and pool towels. The bed was very comfortable and the room AC was very quiet. Close to the Strip with all the restaurants you could ask for. A virtually fl... Read more
from Long Beach
Submitted on 04-07-2016
Had tickets to see "Chicago" in Indio, but chose to stay at one of our favorite places even though it was a 1/2 hour drive away!! Great decision, again. Everyone of the staff was always smiling and friendly. Not sure of Tamara's title, but having her walk around and pass out popsicles, when it was 104 degrees out by the pool, was pretty dang cool. They also had one of the guys walking around all day with pitchers of ice water with different flavors of fruit in it..... for free!! Some places... Read more
from Los Angeles, California
Submitted on 06-07-2016
My husband I always stay at the Renaissance whenever we go to Palm Springs since they allow dogs. We got a notification that our room was ready early (12:30). When we arrived, we were greeted by Christina who essentially set the tone for our entire weekend stay. We assumed she took my husband hotel status into account and went above and beyond. She put us on the highest floor and furthest away from elevators. Points, breakfast and free parking for our entire stay. She even helped arrange a shutt... Read more
Submitted on 06-07-2016
Besides the fact that it was 116 degrees...... This trip was amazing. From the time we checked in to the time we left. Amazing!!! The room itself was spacious and clean. It was a girls get away and it was exactly what we needed. We had massage treatments on Saturday morning and was greeted with champhange. The massage was one of the best ones I have ever had. We received free breakfast every morning. And the food was delicious. Scrambled eggs, French toast, potatoes, an omelet station, a hots of... Read more
from Brisbane, Australia
Submitted on 06-07-2016
We spent one night at the Renaissance Palm Springs on our travels through the US. The hotel itself is lovely. It has a Mediterranean feel to it. The pool area is quite large. There is a bar and restaurant adjacent to the pool area which would be lovely to spend time in, if it wasn't so incredibly hot in Palm Springs. Our room was a double King room and it was VERY spacious, with a very modern feel. Wifi is free (which I find to be a big bonus when travelling). The staff were lovely and mostly he... Read more
from Edegem, Belgium
Submitted on 09-07-2016
Hi, I stayed here with the family for 1 night. The rooms are very good, excellent King size bed! Great pool, I recommend you to go for a swim around 7:30-8:00 am ... best time of the day! Very large pool, good place to rest and catch some sun.
from Redding, California
Submitted on 10-07-2016
Went to Palm Springs looking for a quick check out from reality. The Renaissance was perfect for what I needed! The hotel staff was friendly, the rooms were clean/comfortable, and I loved having a patio off the back of my room. The pool deck is very laid-back and family friendly. I was not traveling with children, but the kids that were there were having a great time and not impacting my quiet time. The location is great for a short walk downtown for meals/shopping. I will be back!
Submitted on 11-07-2016
Nice clean hotel with super friendly staff. The rooms are verry spacious. Everything was very clean The pool area has a great atmosphere! By the end of the day some littering was to be found around the pool area. People ordering in some pizza and delivery boxes were just anywhere. A bit strange. We ate in the bar. Bar was a bit chaotic because understaffed. But very helpful an friendly staff. We enjoyed our stay. Loved this place.
from Los Angeles, California
Submitted on 15-07-2016
Very nice hotel and welcoming ambience upon entry. I had a room with a pool view which is great because you also get a partial mountain view. Rooms are well maintained and friendly staff. Directly across the street from a movie theater which is nice. I do wish that there was some type of covered parking, the summer heat is intense on the car. One minor issue is the lack of channel variety. Only HBO Family? Why not more selection for adults like regular HBO and Showtime.
from Durham, United Kingdom
Submitted on 19-07-2016
Went as part of a road trip around USA. Hotel was not disappointing. Staff were helpful and friendly. Bedrooms were immaculate. Pool area was tidy and there were plenty of beds. Snacks from the bar were reasonably priced. Breakfast was good.
Submitted on 23-07-2016
Very comfortable stay in the heat. Pool is fantastic and the bar is nice. The food from the bar is also great. Bed was large and accommodating despite the fact I do not usually sleep well in hotels. Rooms are well air-conditioned and respectably furnished. Breakfast selection was small but with excellent quality food and beverages. The hotel is well maintained and the lobby is clean and cool. Staff were polite and courteous at all times and incredibly helpful when I had an issue or required info... Read more
from midwest nomad
Submitted on 25-07-2016
After a long flight, it was a pleasure to reach this oasis near downtown Palm Springs. the location is convenient - we could walk easily to our downtown destination. We also took advantage of their complimentary shuttle service - the bell staff are friendly and helpful! The room was typical (read: excellent) Marriott. Very comfortable room and bed. I suppose the only downside is the large number of kids at the pool, but this is a family hotel and we weren't there for a "romantic getaway". It... Read more
from San Francisco, California
Submitted on 26-07-2016
everyone was nice, pleasant and the guest where just lovely! the weather was perfect to be in the pool all day. the food and music was perfect I really enjoyed my three days relaxing in my beautiful junior suite.
from Phoenix, Arizona
Submitted on 26-07-2016
The Hotel was very impressive. Took my wife for Valentines Day and was not disappointed. Staff was friendly and upgraded our room even though the President was in town for a summit and the entire secret service took up half of the hotel. Bedrooms were immaculate. Pool area was amazing. Great bar and Breakfast was good.
from The Hague, The Netherlands
Submitted on 27-07-2016
The hotel is nice and the room was beautiful, as well as up to date with all the expected amenities. The 12 dollar parking was ridiculous looking at the area it is located. Nevertheless, our stay was comfortable.
from Las Vegas, Nevada
Submitted on 28-07-2016
Stopped at the Renaissance overnight between Las Vegas and San Diego. Had booked 2 rooms via Virgin Holidays but only one on the system with twin beds. First hotel on our tour that charged car parking - small bottle of water in room $5! Pool was lovely. Ate at Ruby's dinner which I highly recommend (travelling with teenagers).
from Vancouver, Canada
Submitted on 29-07-2016
My friends and I stayed here for Coachella weekend. Very clean rooms and comfortable beds. Fun pool and great location in terms of accessing the airport and restaurants/major tourist attractions. Not a good location, however, for Coachella. Indio is about a 40-minute drive away from Palm Springs, but the Coachella shuttle stopped right in the hotel parking lot so that was really convenient. Rates were also a lot higher than usual during our visit ‚?? $126/night regular rate versus $369/night pea... Read more
from California Desert, California
Submitted on 01-08-2016
Spur of the moment trio to Palm Springs before the school starts. Traveled with 2 teenagers. Check in was not good as the desk clerk obviously did not know, or did not want to provide me with my free breakfast coupons. Management made up for her lack of training so no harm no foul on that. The pool was nice, plenty of deck chairs, towels etc. There is a bar area which looked like it served food. Lots of families and couples. The room needed updated lighting is poor and walls were marked. Bathroo... Read more
from Asheboro, North Carolina
Submitted on 03-08-2016
I visited this hotel for a conference, and was here four days. Although my room was fine, my co-workers room was constantly hot, never below 75 degrees. She reported it daily, she was told it was fixed, but it never was. One of the other people at the conference told us that she moved three rooms in two days, exactly for the same reason. It was over 100 outside, so it may have been the best that could have been expected, but FYI. My room overlooked the parking lot - the hotel has limited f... Read more
from Southampton, United Kingdom
Submitted on 04-08-2016
We spent two nights here. The rooms a very comfortable with good AC. This is essential as it was 115F outside. There is a lovely pool to cool down outside. We ate in the bar one night and I had a delicious and well presented steak salad with a blue cheese dressing. Yum! There is also a great selection of local brews from micro breweries. The staff were very helpful and organised taxis for us. There is also a nice little shop in the hotel selling essentials and souvenirs. We can't wait to return ... Read more
from San Francisco, California
Submitted on 06-08-2016
The Renaissance Palm Springs Hotel had the most disgustingly dirty hotel room I've ever stayed in! Here's the list: One pillow on the bed had a red mark of some sort (blood?); sheets felt like their were bed crumbs in them. I requested that the sheets be changed and the "clean" sheet had a dark stain on it and the sheets still felt like there bread crumbs in them. The carpeting was filthy and at the bedside there was a sticky spot with gum or something; bed stand had some gummy substance that ... Read more
from Denver, Colorado, United States
Submitted on 07-08-2016
It seems from the reviews that the hotel lacks some consistency, but my business trip here was fine. The room was clean and comfortable, the staff helpful, and location great. I do not swim most times, but I was certainly tempted by the lovely setting of the pool. I was very happy with my stay.
Submitted on 08-08-2016
Although this hotel is part of the Marriott network, it is not up to the Marriott standards. I encountered several issues during my short stay. Although no individually are anything major, taken together it's a sign of issues with the hotel. Starting off, my wife contacted the hotel about a week prior via its website to reserve a cabana during our stay. No response was received so she called the hotel a day before our arrival. The person who answered the call did not seem very knowledgable b... Read more
from Phoenix, Arizona
Submitted on 09-08-2016
We stayed here years ago and loved the property. What happened! It is so dated! Beds are comfy but that's about it. It's not Renaissance quality at all. The pool is cloudy, lounge chairs cheap, the toilet seat slams down (doesn't float down- they still make these!!!), hall and room carpets are so ugly! And room service! Grey Goose $275 a bottle and Tanquerary $250!! Is that a mis print? All printed on a stapled room service menu. I think I'd stay elsewhere when in PS
from shirley, NY
Submitted on 10-08-2016
Not sure about the resent horrible reviews. But my husband and I found it a very nice hotel. The good: Yes, rooms, bathroom and hallways seemed a little dated but they are in good shape. The lobby area and landscape are very nice. Pool might be considered cloudy but it is a salt water pool and I believe that's normal. It is large with plenty of lounge chairs. Staff came around frequently both for bar service and free chilled water. The bad: I just wouldn't recommend the breakfast or lobby bar... Read more
from Los Angeles, California
Submitted on 12-08-2016
This hotel had a great location, we walked about 3 blocks into town to have dinner. We went on a Sunday. It probably would have been great if there wasn't a HUGE group of little dancers staying there for a dance competition. I cannot even tell you how many times a kid did a cannonball next to be and splashed water all over me and in my $8 beer! It would have been nice to know about the competition seeing as we went to Palm Springs to celebrate our anniversary for a kid free night/escape! Po... Read more
from High Wycombe, United Kingdom
Submitted on 31-08-2016
We stayed here for 3 nights earlier this week. The hotel is lovely and the staff cannot do enough for you. The pool area is the highlight. A lovely heated pool with a separate kiddie pool and sandpit (kiddie pool and sandpit get incredibly hot). There is even a pool hoist for those who need it. You also won't need pool towels as these are provided along with a tap for ice cold water - definitely needed in the heat! There is a pool bar which serves some local beers and cocktails, although rathe... Read more
from Westminster, California
Submitted on 02-09-2016
The hotel was beautiful, the suite I was upgraded to was very nice and the staff were very accommodating to my needs. They helped me with a few items I needed to surprise my girlfriend. The pool area was great and the spa was the perfect way to end the stay
from London
Submitted on 03-09-2016
This hotel serves up the classic cookie cutter 'Marriott' experience. The pool is nice but the constant slamming of the gates which surround it do adversely impact on the experience. The common areas around the rooms are quite tired, bright orange with brown carpet... something to do with the Desert theme I guess. Breakfast is ok, a passable buffet. The omelette stand was a pleasure, helpful staff. The other highlight would be the concierge, who was engaging, helpful and offered us chilled... Read more
from Woodford, United Kingdom
Submitted on 05-09-2016
First impression was very nice as you entered reception. It all went downhill from there. We were shown to our room on the 2nd floor and the air con was noisy. The bellboy fiddled with the dial and it stopped. We went to the pool and when we returned to the room the air con was noisy again. We were moved to the 4th floor. This room was still noisy but not as bad. We didn't want to move again as we were only there for the night. The next day was my husband 50th Birthday and when we checked out we... Read more
from Brussels, Belgium
Submitted on 07-09-2016
Clean hotel nicely located close to mountain and downtown. Not far from airport. Friendly staff. Breakfast is correct. Nice large rooms with balcony with nice views on pool and mountains. Correct price.
from chester le street
Submitted on 09-09-2016
Effortless check in, rooms were ready so we changed and had an afternoon by the pool. Used the BBQ for drinks, and found they were cheaper than the pool side bar. Every time we used it, the prices were different....... for the same drinks....... Pool area was busy on the Saturday, quiet on the Sunday, bar prices inside on a night were a bit expensive in our view, and 1 waitress was plain useless. Will not let that spoil our enjoyment, of amazing views of the mountains, rooms excellent, clea... Read more
from Pasadena, California
Submitted on 11-09-2016
We checked in for a quick overnight in early September. The hotel was easy to find and there was plenty of parking - the valet, Juan, was very friendly and helpful. We chose to schlep our own bags from the parked car and as we stepped through the double sliding doors gasping for air, we were greeted by the cold rush of air-conditioned bliss. So, the 107 temp alone is manageable but strap on a handbag, a overnight bag and a couple of large bottles of water and it seems like you're trudging throug... Read more
from New York City, New York
Submitted on 12-09-2016
This was the second time we have stayed at this hotel. We were there over the weekend for two nights. We arrived at about 2:00 on Friday and were checked in immediately and were upgraded to a junior suite room with a pool view. The room was great king size bed for us and a pull out couch in a separate sitting area for our kids. The pool does get busy but it wasn't overcrowded. There is a separate kiddie pool which was nice as there was no one over there and our four year old twins had the r... Read more
from Sterling, Virginia
Submitted on 15-09-2016
Enjoyed a quick overnight at the Palm Springs (CA) Renaissance. Front desk staff were very welcoming and accommodating, I received an upgraded room (in the absence of a concierge lounge and floor), and enjoyed the clean atmosphere and comfortable, feather-free room. The property overall is very modern and stylish -- the lobby has clean lines and a nice seating area to relax outside the room. This will be my go-to accommodation when I return to Palm Springs.
from Torrance, California
Submitted on 16-09-2016
My husband and I celebrated our 3 year wedding anniversary here, we originally got married in Palm Springs. The hotel is nice, off the strip, but within walking distance if the weather is good. Disappointed that housekeeping didn't clean our room by 4:00 and that was after we complained to front desk. Someone charged a dinner to our room, wasn't happy about that, room was nice, but needed a couch to relax on, and our room was way far from elevators. I don't like being real close to elevator, but... Read more
from Abbotsford, Canada
Submitted on 22-09-2016
Recently stayed here for 2 nights didn't get checked in for half hour lack of untrained staff at front desk also maid services not done after the first night never mind getting locked out of your room for an hour cause keys stopped responding so we missed our dinner reservations for the family it was horrible and very poor treatment
Submitted on 23-09-2016
Service is warm and caring, rooms are clean but dark and dated, gym is good but nothing special, and the real advantage of this hotel is that it connects directly to the Convention Center. I guess the only clearly bad thing was the antiquated noisy a/c and thin walls where you hear all your adjacent neighbors (and I was staying in a "Jr Suite") and windows face the parking lot.
from Wakefield, United Kingdom
Submitted on 23-09-2016
We have had a two nights stay at this hotel booked for nearly a year as part of our three week California road trip. 3 days before we were due to arrive we got a call from our travel agent to say the hotel had cancelled our booking in favour of a large group booking!!! Thank goodness our travel agent was very efficient and relocated us to the Hilton where we are now. We had to spend time and money ringing our agent during our trip due to the Renaissance getting a better offer! We travel a lot an... Read more
from Bromley, United Kingdom
Submitted on 23-09-2016
This hotel is amazing ! Stayed for 3 nights enjoyed every moment. Staff very helpful and great location will return next year. The breakfast was very good and spotless rooms. The pool area was lovely .
from Tryon, North Carolina
Submitted on 24-09-2016
I loved my stay last weekend... It was relaxing and the staff was great. The best service o had was at the pool... I wish I could remember the guy's name who served us... His name began with an "I" ... He was always so happy and helpful. Our room was a delux pool views room and it was gorgeous. The room was clean with plenty of room. The food was average for a Marriott, that was fine... The highlight of the menu were the truffle fries... So good. We were there for the pool and it was perfect.... Read more
from New Liskeard
Submitted on 25-09-2016
Enjoyed our stay , pool area was big and spacious, friendly staff , always saying hello or good morning always pleased to help , rooms are clean but a little dated otherwise offering Great value..... Meeting rooms where great, and meals supplied where very tasty but a little confused why they would serve apple pie for breakfast, not a bad idea maybe :) Very nice Hotel job well done Oh more importantly the views from my room 4247...which included pool and mountains as far as you can see ....i... Read more
Submitted on 25-09-2016
I checked in today and am worried about staying here until Thursday. I wanted to make sure I got a good room so I booked a suite, which I never do. It is a HIKE so be prepared. Arrived to a room with a wet floor, no remotes for either TV and a missing knob on one of the cabinets which left a sharp piece of metal sticking out to scrape my leg. Every time the air conditioner turns on, it sounds like someone is coming in our room. It literally just woke my husband up. :( The odd humming/hissi... Read more
from Plymouth, United Kingdom
Submitted on 03-10-2016
Stayed here twice in two years amazing hotel close to town came here because I love frank Sinatra his houses are here and grave but the hotel is gorgeous the staff we love lovely clean fresh rooms with stunning views of the mountains the mountains that you will see in the picture at night there's a flashing light that flashes only at night that was put there after frank Sinatras mum died there in a plane crash I love this hotel only place I will stay in Palm Springs please look at photos you wil... Read more
from Plymouth, United Kingdom
Submitted on 04-10-2016
A one night stay - no particular fault, just too big and impersonal for our taste. The pool was quiet and refreshing on a hot day. Walked into town for dinner and breakfast for a little more character.
from Modesto, California
Submitted on 10-10-2016
I stayed here for a conference last week and this hotel was amazing! The staff were friendly, the location was beautiful, and everyone was helpful throughout my stay! Room service was affordable, plentiful, delicious, and there was a great variety! There is a movie theatre right across the street, a casino around the corner, and a variety of restaurants within 1-3 blocks of the hotel. My only two complaints is 1-the cloudy desert water, but I did not feel like it was a danger to my health and th... Read more
Submitted on 10-10-2016
As Gold members, we've Stayed here 2 times before. Lobby and outdoor is nice. It is peaceful and quiet. Close to downtown. His time, The room seemed a bit shabby, with a broken light fixture and dirty carpet. The buffet was small but ok. I prefer the JW if I am staying in the area, but for a short trip it's okay.
Submitted on 11-10-2016
The room was comfortable, had very good size, and was very clean. People were always kind and ready to help. Waiters in the cafeteria and at pool area were really friendly. It was really a very pleasant stay
Submitted on 12-10-2016
A nicely located hotel with a nice pool but otherwise strictly bog standard. Restaurant was empty and had as much atmosphere as a locked piano. Serving staff were friendly but seemed to be overwhelmed by incompetent and aggressive managers. An in room order for drinks led to two omissions and mistakes, and the catering supervisor seemed to have had training by the Nazis. Policing sips ( not orders) of wine by someone who may or may not have been under 21 in a country where the same person could ... Read more
from Athens, Ohio
Submitted on 18-10-2016
This is a very nice location. The service is moderate. Food was simply fantastic!! Nice places to walk and the outlet mall is just short of 30-minutes away. I would recommend, although the service is not what one would expect for a resort. However, the shuttle will take you to anywhere you want to go locally.
from San Francisco, California
Submitted on 18-10-2016
Resort is using the term loosely. It is devoid of service, large pool area with no attendants in view. Guests are left to move large umbrellas, find towels, search out food and beverage personnel. It seems sad and in need of a makeover. Well worn rooms, broken interior doors, plastic drinking cups wrapped in yet more plastic in the rooms. More of a Motel 6 vibe. Hoping the merge with Starwood will bring the renaissance brand out of the basement. Hugely disappointing stay.
from El Cajon, California
Submitted on 19-10-2016
I have had the pleasure of staying at this hotel a few times when business takes me to the Palm Springs area. The hotel is beautiful, clean, and well kept. The staff from the valet attendants, front lobby staff, cleaning staff, to the groundskeepers will greet you and welcome you. The pool and Jacuzzi area are well maintained. The restaurant is neat in appearance and the food well prepared. Thank you Renaissance Hotel and staff for another wonderful stay.
from Key Largo, Florida
Submitted on 19-10-2016
Cons: Our view overlooked a rooftop. No microwave Pros: Everything else was so nice I happily overlooks both "cons" Our room was clean, comfortable, up to date and spacious with plenty of electrical outlets and separate sitting room with a workstation. Every employee we encountered during our stay enhanced our experience by being pleasant, professional and helpful. The location is great: Walkable to downtown and very good restaurants and shopping but also offered a complimentary s... Read more
from Rancho Cucamonga, California
Submitted on 19-10-2016
I'll start off with saying that this is a very nice hotel, The pool is awesome... (really recommend trying their Bloody Mary), and it is central to just about everything in Palm Springs... We have visited this hotel on several occasions, first for an entire family trip, and then for a business project (Comic Con), And most recently this last weekend for the "Desert Trip" music festival / concert. The staff here is extremely friendly (for the most part, there is a certain manager who's name I... Read more
from Philadelphia, Pennsylvania
Submitted on 31-10-2016
This hotel is attached to the convention center. The rooms are spacious but a little dated The best part of the property is the pool!! There is plenty of seating and a separate kids pool. Drinks and food are overpriced
from Bangkok, Thailand
Submitted on 31-10-2016
I recently joined a conference at this hotel. Even though I checked in early in the morning, the check in was efficient and quick. The hotel environment is both business like for the conference whilst relaxing when you are out of the conference.Throughout the hotel, all staff were friendly. No matter where you were in the hotel they would always be welcoming.
from Chicago,Illinois
Submitted on 01-11-2016
Stayed here during Desert Trip last month. Employees were most friendly and helpful. Pool is outstanding! Rooms well appointed and very comfortable! Although I did not eat any meals here, my travel companions did and said it was quite good.
from Reinach, Switzerland
Submitted on 02-11-2016
The Palm Springs Renaissance Hotel is the perfect place to stay. We enjoyed our 2 1/2 week vacation very much. The staff is friendly and very professional. The rooms are nice. We had a room on the 5th Floor with a great view over the large, if not the largest pool in PS, and the mountains. After coming to the Renaissance PS (formerly the Wyndham) for over 30 years we will definitely be back. Coming to the Renaissance PS is for us like coming home. A good sign is also that many of the employees a... Read more
from Newcastle
Submitted on 03-11-2016
Let me say from the outset that this hotel and it's facilities are very nice indeed. What let's it down hugely is it's really bad customer service. We arrived in September with a confirmed booking for 4 nights. On arrival, there was a query with this as they initially said it was only for 3 nights but proceeded to check us in. At approx 7pm the next evening I received a phonecall in the room from Reception advising me that we basically had to leave after 3 nights as the hotel was fully booked ... Read more
from Buellton, California
Submitted on 04-11-2016
Loved everything about the Palm Springs Renaissance Hotel from the perfect location which was in walking distance to great restaurants the beautiful large pool and outdoor area....and the friendly, welcoming atmosphere!!! Would stay here again in a heartbeat.
from dc
Submitted on 04-11-2016
What a relief to come to a Marriott property and find the friendly staff welcoming us. My wife and I had just been to NYC and had our first really bad Marriott experience so it was great to come to the renaissance and quickly be reminded why we frequently look for Marriott properties. Each staff member we encountered in our three nights was attentive and seemed to genuinely appreciate us being their guests. Sounds simple but we all know its not always the case. Thanks for making our stay comfo... Read more
from Anaheim, California
Submitted on 05-11-2016
Other than no soap for bathroom, it was a good experience. Once you're in the shower, it's too late to call down to get the soap! They were very responsive to other needs we requested. I really appreciate the shuttle service to downtown. A nice NEW feature!
from Temecula, California
Submitted on 06-11-2016
This trip was fast but nice! The staff is so sweet and accommodating! The pool was great and so were the food and drinks by the pool. It was clean and you didn't need to leave for anything. We went for one night and came home feeling relaxed and had great family time!
from San Diego
Submitted on 09-11-2016
Wow, when you first walk in to this hotel you will be blown away. I felt like I was visiting an island, beautiful view straight to the pool etc...woman meeting guests with bottled water. The room was ok and I would have to say I was slightly disappointed with my pillows and location. I tried to book the hotel on the regular site but they were sold out so I booked using Priceline. I was put right next/behind the elevators. The a/c also did not work...I repeatedly got hot during the night and... Read more
from Chester, United Kingdom
Submitted on 11-11-2016
We actually really liked Palm Springs and this hotel had great views and a pleasant pool. We received a bill $470 at check out, signed a copy and retained a copy. when we returned home two amounts had been charged t our card for the one stay, resulting in overpayment of $520. Emailed hotel - no response! Called hotel- promised to look at this and get back to me - didn't. Called again - 20 minute international call - promised to investigate and email me. I emailed requesting response - still wa... Read more
from Mohrsville, Pennsylvania
Submitted on 13-11-2016
The minute I walked in, the aroma of the wonderful entrees was so welcoming, I couldn't wait for dinner. Front door greeter was charming, staff and service excellent, even met the charming owner Giovanni, he checked in on us twice and was so nice. I had seafood ravioli, the presentation was gorgeous (wish I took a picture). I did take a picture of the yummy chocolate martini that was plentiful! Be sure to make reservations, I'm going back tonight!
from Fresno
Submitted on 14-11-2016
We decided at the last minute to get out of town and go to Palm Springs for an overnight stay. The Renaissance Marriott was perfect for the family! We spent time by the pool, walked to check out stores and have dinner, and then relaxed at one of the fire pita. It was a great time away!!
from Fairhope, Alabama
Submitted on 16-11-2016
When I arrived I wasn't greeted as a platinum elite member, but that's no big deal. The lobby is huge and very well laid out, the bar is nice. The pools are nice and the pool area was clean and well kept. My room overlooked the pool and fire pit area. The room it's self was well kept and very large. I would recommend this hotel to anybody wanting to stay close to restaurants and the airport.
Submitted on 21-11-2016
My room was very nice, and everyone was so helpful and the atmosphere was great. The bathroom was alittle small, just use to separate tub/show.I had a real relaxing time at the SPA**** I will be back soon.
from Greater Cincinnati, United States
Submitted on 22-11-2016
The renaissance hotel in Palm Springs California is by far my new favorite place to stay when visiting this beautiful desert city. I have been to Palm Springs over 100 times and this was the first time that I stayed at this hotel. I have no idea what I was what? Hotel staff was excellent. The food at the restaurant was above average. The swimming pools and the view from the balcony hotel room was awesome. I highly recommend this hotel. I took a picture from my room. This is my new favorite pl... Read more
from Cincinnati, Ohio
Submitted on 24-11-2016
I stayed at this hotel for a three day conference. I had an upgrade to a Junior Suite, which featured a working area with a desk and a second television. The bedroom was very comfortable with several electrical outlets for recharging phones and laptops. The conference rooms are located around the central courtyard and near the restaurant and bar facilities. My experience with the staff was very favorable. I had a problem with printing a boarding pass on the public printer and one of the front de... Read more
from San Francisco, California
Submitted on 27-11-2016
Clean and well kept. Amazing views from the balcony. Especially in evening. Comfortable beds and air conditioning. Pool area is very large. Fire pits around for evening relaxation Restaurant adjacent to pool, nice breakfast in am.
from Vancouver, Canada
Submitted on 27-11-2016
Stayed here for 5 nights, really nice hotel, clean and comfortable. Disappointed in check in, found the staff inattentive, talking to each other while checking me in. Shuttle did not pick me up at the airport even though I called three times. Housekeeping and concierge very helpful
from Amerikaner im Schweiz
Submitted on 28-11-2016
Despite the days I chose to visit, the hotel literally thrombosed with visitors from all over the world, the car and attention to detail were first rate, parking was available, and services within the hotel ran as if there was only one guest: me. I had a toilet valve that would not shut off. One phone call brought a building engineer to the room at 10 PM on Saturday, resulting in an immediate repair. I've stayed here five or six times since this establislhment switched from being the Palm Spri... Read more
Submitted on 28-11-2016
The property was beautiful, rooms were clean and spacious. The free shuttle that takes you to downtown was so handy. Every staff member we came in contact with was polite and pleasant. The lobby and pool area are gorgeous. Drinks at the bar were a little pricy ($14 for a small, ice packed Johnny Walker Black)
from Halifax, Canada
Submitted on 29-11-2016
Myself and a friend spent one night at the Renaissance Palm Springs to break up our drive from Los Angeles to Phoenix. The property is very well looked after and the grounds are beautiful. The pool was large and very nice with lots of loungers and space for guests to spread out and relax. We were upgraded on check in to a larger room with a large balcony and a pool view which was much appreciated. The beds were extremely comfortable, I had a great sleep here. Upon waking in the morning we learn... Read more
from Birmingham, United Kingdom
Submitted on 02-12-2016
We stopped at this hotel as part of our West Coast Road Trip. There was one issue and that was sadly we were only here for one night! The hotel from the minute you arrive is very grand, with an impressive lobby entrance. We were swiftly checked in and opted to self park (which sadly comes at quite a high cost!). Our room was upgraded to a Mountain View Suite - so thank you for that. The suite was very large with a separate living room style area with sofa and TV and desk. Bathroom was large and... Read more
from Dallas, Texas
Submitted on 02-12-2016
Caution Marriott Rewards members! Here is the Renaissance Palm Springs idea of brand loyalty. Me, 1,250 stays (lifetime platinum). For a one night advanced purchased stay in Oct, 2016 at the Renaissance Palm Springs, they charged me $420 plus tax for $491 total. After arriving and checking in, I find by looking on-line they have availability that night at $259 plus tax and fees. I felt this would be an easy adjustment they would make for me the next morning. However, the on-duty manager h... Read more