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Hard Rock Hotel Palm Springs

Palm Springs, CA, US (PSP)

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Based on 826 reviews
Room & Rates

Deluxe Room, 2 Queen Beds, City View

2 queen beds
Features a private balcony/patio

Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Premium Room, 2 Queen Beds, Pool View

2 queen beds
Features a private balcony/patio

Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Pool Terrace 1 King

1 king bed
Features a private balcony/patio

Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Pool Terrace 2 Queen

2 queen beds
Features a private balcony/patio

Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 2 Queen Beds, City View

Deluxe Room, 2 Queen Beds, City View

2 queen beds
Features a private balcony/patio

Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

2 queen beds
450-sq-foot (42-sq-meter) room with a balcony/patio

Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 king bed
450-sq-foot (42-sq-meter) room with a balcony/patio

Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Premium Room, 2 Queen Beds, Pool View

Premium Room, 2 Queen Beds, Pool View

2 queen beds
450-sq-foot (42-sq-meter) room, balcony/patio with pool views

Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Premium Room, 1 King Bed, Pool View

Premium Room, 1 King Bed, Pool View

1 king bed
450-sq-foot (42-sq-meter) room, balcony/patio with pool views

Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Premium King, Pool Front Patio

Premium King, Pool Front Patio

1 king bed
450-sq-foot (42-sq-meter) room with a balcony/patio

Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Room Selected at Check-In

1 king bed or 2 queen beds
Features a private balcony/patio

Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Premium Room, 1 Queen Bed, Patio

1 queen bed
450-sq-foot (42-sq-meter) room with a balcony/patio

Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Hide room details
Premium Room, 1 King Bed, Pool View

Premium Room, 1 King Bed, Pool View

1 king bed
Features a private balcony/patio

Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Premium Room, 1 Queen Bed, Pool View

1 queen bed
Features a private balcony/patio

Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Deluxe Room, 1 King Bed, City View

1 king bed
Features a private balcony/patio

Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Premium Room, 1 King Bed, Pool View

1 king bed
Features a private balcony/patio

Entertainment - Free WiFi, 42-inch flat-screen TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Hard Rock Hotel Palm Springs
150 S Indian Canyon Dr, Palm Springs, CA US 92262

Rooms
Make yourself at home in one of the 163 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Amenities
Relax at the full-service spa, where you can enjoy body treatments and facials. You can take advantage of recreational amenities such as a nightclub, an outdoor pool, and a spa tub. Additional features include complimentary wireless Internet access, gift shops/newsstands, and wedding services. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Palm Springs? This hotel has 29,000 square feet (3 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.

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Know Before You Go

  • This property offers transfers from the airport. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Alcohol is not permitted at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 10.00 per night
  • Pet fee: USD 125 per accommodation, per stay
  • Refrigerator fee: USD 25.00 per stay
  • Rollaway bed fee: USD 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 36.00 per accommodation, per night
The hotel resort fee includes:
  • Pool access
  • Spa access
  • Fitness center access
  • Airport shuttle
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge/valet service
  • Valet parking
  • Parking
  • Housekeeping

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Free Airport Shuttle
  • Free Local Calls
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Jacuzzi/Hot Tub
  • Lounge/Bar
  • Multilingual Staff
  • Night Club
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Shopping
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 826 reviews
from Palm Springs
Submitted on 15-05-2016
High resort fee for overnight stays pool only open from 10:00am to 8:00 pm. Poor lobby bar performance! Bar tender serves you the first drink at 10:00pm and tells you immediately with the check he is closing because to slow. That doesn't rock at all!
from Raynham, Massachusetts
Submitted on 16-05-2016
Atmosphere was great, rooms were really big, really cool scene. Right in downtown. Pool party wasn't so bad either ;). The staff were really helpful. In room dining was severely overpriced and misleading. There is a bar/club attached and there is a restaurant inside the lobby. A lot of restaurants nearby, too.
from
Submitted on 17-05-2016
This is a nice clean hotel in a great location with a nice pool, bar and restaurant. Very professional staff starting with the valet to the check in. They have very nice, clean well furnished large rooms as well. This is probably the best location to stay in Palm Springs. You can walk to all of the great shops and restaurants Downtown. I only had one minor incident with 3 huge water bugs in the bathtub when I woke up in the morning. I couldn't take a shower that morning. (they discounted a day... Read more
from San Francisco
Submitted on 17-05-2016
The Hard Rock Palm Springs is... well... not quite as cool as some of the other Hard Rock Hotels I have been to. It isn't their fault - they are doing what they can with what they have, but what they have pales in comparison to some of the other locations I have been to. This hotel has a couple of things going for it. The location is great if you and your group are interested in seeing downtown Palm Springs without a car. It is very centrally located for walking the "strip," and for that reason... Read more
from Morgan Hill, California
Submitted on 22-05-2016
It seems like Service is poor in Palm Springs everywhere but Hard Rock sucked. Lethargic staff, Pool Service horribly inattentive and slow - no personality - really did not care. Front desk inarticulate and lacked support when room not ready until 4PM - They think they are in Vegas but it is a small property and offers opportunity for special care and service. Food not good - no one in restaurant or bar - not a destination. Even Pool DJ had Zero personality - their Bar sucked - just a row o... Read more
from Palm Springs
Submitted on 03-06-2016
If your looking for an average hotel with a few cool features, this is ok. Clean, QUIET, and friendly. Certainly does not have a Hard Rock / Rock / or party atmosphere. The bar closes early. The pool is not open in the mornings. There is very limited life in the lobby and lounge. Other hotels I attended the week I was there had more. They had a cool pool party on Sun but that was the limit to the overall atmosphere. This is not like any other Hard Rocks I have been to.
from Palm Springs
Submitted on 04-06-2016
This hotel was basic. Basic unfriendly service. Basic amenities. Totally not worth the price. Flashy on the surface with no substance to support. Sat at the pool for over 30 minutes before a waiter came to take our order. He also made me go to the front desk to get a new wrist band that proceeded to let other people in and then replaced their wrist bands themselves. I chose this hotel for its young hip party vibe, but there was very little to support this. Barely any one acknowledged us. We were... Read more
from Graz, Austria
Submitted on 05-06-2016
We just had one night in the HRH on our way to LA, we should have made at least 2 of them. The location is fantastic, there are so many great restaurants nearby and all the spots are easy to reach. Hotel services are perfect and the staff was great!
from Palm Springs
Submitted on 07-06-2016
We were moved 3 times because the rooms we were told would have a patio overlooking the pool area. The first two had no patio just a window. We were told that all the rooms overlooking the pool were reserved and committed to others and we could not have a pool view. We were told upon phone and arrival we would have a patio and pool then told no. Our final room was next to the door to the bar looking into a wall but had a patio. The Sat night was yelling and partying and fighting, 20 year olds s... Read more
from Palm Springs
Submitted on 08-06-2016
Typical great Hard Rock atmosphere combined with very friendly and helpfull staff made this stay a great experience. Room was large with nice view at the pool area. As I stayed there at the end of the "Palm Springs season" in May it was also not too crowded, which was nice as well.
from San Jose, California
Submitted on 08-06-2016
From the moment you step out of your car the Valet parking is an awesome welcome that just gets better. Friendly staff, excellent features in Hotel and room, you can even play any Fender guitar in your room FOC!. Great facilities, very clean tidy and modern. Comfortable bed and pumping AC!. Pool Bars & restaurants rock as hard as the music choice playing throughout the hotel. This place rocks!
from Palm Springs
Submitted on 08-06-2016
some friends and I stayed at the Hard Rock last weekend to celebrate a birthday. Check-in was very easy which I am very thankful for, as it was a long, HOT drive into Palm Springs. We used several of the hotel's services and facilities during our weekend stay, and I must say that the quality does not match up with the price paid. We were receiving 3-star service during our stay. Food at the Simon restaurant was too salty, and the service was too slow. Food from room service, although fairl... Read more
from Torrance, California
Submitted on 15-06-2016
Best valet packs car perfectly - Ed Best pool bartenders ever, so helpful - Elias and Juan Amazing service at the front dest from Mavrick Love this hotel and the Staff have stayed here a few times and will be back!
from Palm Springs
Submitted on 16-06-2016
This hotel is infested with huge roaches and beetle, we found 4 in our room! Extremely rude staff, they didn't try and make our stay more pleasurable at all. Overall a terrible experience...avoid at all costs!!!
from Oxnard, California
Submitted on 18-06-2016
My wife and I spent a few days here in need of some R&R. Hard Rock PS did not disappoint. Friendly front desk staff, clean room, nice pool and great service by Juan. The new GM Karl, is doing a great job empowering the staff and making it a great experience. We will definitely be back.
from Sonoma, California
Submitted on 24-06-2016
Hard Rock Hotel and Spa staff were fun, friendly, knowledgeable, and very welcoming. All areas of the hotel were clean, from the gym to the restaurants and my room. Spa treatment were fabulous and food in the restaurant wonderful. And I really like the downtown Palm Springs location. Really cute shops and restaurants and bars surrounding the hotel making it a one stop weekend spot. I will come again!
from
Submitted on 27-06-2016
Me and my boyfriend stayed here for 1 night and really enjoyed it. The hotel is a typical Hard Rock location, with all the decorations and music memorabilia. Our room was clean and spacious and we had a balcony looking out onto the pool. The pool area was really nice, we had a lovely waitress look after us all day, bringing over our drinks. We also ordered some dinner say by the pool which was really nice food. We were here the start of July and it was really hot around 35'. One thing we did not... Read more
from Phoenix, Arizona
Submitted on 27-06-2016
Just trying to check in was an ordeal. Even though check in was to be no later than 4:00, I could not get into my room until 4:30, then waited another 15 minutes - and multiple phone calls to the front desk - to get my luggage. I finally went down to the front desk to ask if I could just carry my own luggage to my room. I was supposed to be at a conference by 5:00, but was late because of the delays with check-in and luggage. I had to change clothes and freshen up after I got my luggage. I... Read more
from los angeles
Submitted on 03-07-2016
It was my husbands bday weekend! Thank you Daniel, Travis and Juan for the wonderful service and attention to detail. We appreciated your hospitality and making this an amazing weekend for us! Amazing food and drinks but most of all the human touch you all provided was the best service ever! Ramona and Lawrence Quinn....
from
Submitted on 04-07-2016
My recent trip out to the hard Rock was definitely one for the record books. It went from amazing to almost ruined to best trip of the summer all with in a few hours. I want to thank Shane for his cheery deposition and his patience. He heard me out during a time of great frustration. He did not try to brush me off or make me feel like what I had to say didn't matter. He let me finish completely before he set off to find a solution. I also want to thank Ms. Gina, who's can do attitude and qui... Read more
from New York City, New York
Submitted on 05-07-2016
The Hard Rock Palm Springs has a great party vibe. Walked into a pool party with over 1,000 people in attendance. The restaurant has good food and the nightclub had a party at night. Overall a good choice if your looking to party in Palm Springs....
from
Submitted on 05-07-2016
My boyfriend and I spent a night here and were thoroughly pleased with the service and attention to detail from Amber and Elias. Not only were they on top of making sure we had what we needed, they were also extremely friendly and seemed happy to be there. We really enjoyed the set up of the pool area as well and the poolside DJ created a fun vacation atmosphere. We would definitely come back here and recommend this hotel to our friends!
from Redondo Beach, California
Submitted on 07-07-2016
The hotel is great, our balcony room with pool view was great, the pool is great and location to the action - great also. But was stands out the most, and why we are staying there again this weekend (house hunting) is the incredible treatment you get from the staff. Everyone was on their games and seemed genuinely eager for you to have a wonderful experience. Most noteworthy were the amazing folks at the front desk. From check-in to our departure, they addressed us warmly and professionally ... Read more
from
Submitted on 11-07-2016
My husband and I stayed here with another couple. We have stayed at the Hard Rock before, but we wanted to try something new. We originally had reservations at the Saguaro, but in light of the incident they had in their pool the weekend prior, we were sketched out, and cancelled. Still wanting to go out, we booked a room at the Hard Rock at the last minute, because we expected we'd have a good time. There was a tattoo convention going on--we didnt realize until after we booked. We arrived earl... Read more
from Palm Springs
Submitted on 11-07-2016
Don't compare this hotel to other Hard Rock Hotels. Its got cool decor but that is about it. Seems like this location is just a party spot for all of the local Palm Springs local kids. If you like that then you will be happy here.
from Brooklyn, New York
Submitted on 11-07-2016
I booked this hotel on priceline and was shocked when I got there and was charged a $40 resort fee when I checked in. This place is not a resort. When I asked what the resort fee is for- the told me wifi, pool access and valet. The wifi and pool has been advertised as free, and when I went to valet the attendant told me it was self park or valet. So I go to self park and the gate is locked. I had to find someone to open it and they made me go back up because there is no self park. Maybe I was ... Read more
from
Submitted on 13-07-2016
First of all very disappointed with the pool access for guests.. it's hot, you want to lounge by the pool but no can do because of all the people who paid a fee to just come in and use the pool and party. I wouldn't have a problem with that if there were a cap on the amount of people allowed to enter. Not one lounge chair or even a little stool at the bar available all day. Who wants to get up at 8 AM to "save" a chair. Also this is the second time I've experienced a slow draining tub so... Read more
from Palm Springs
Submitted on 18-07-2016
I think hard rock relies on its name recognition too much. Everything was pretty average. Average pool, average food, average room, average club.. Everything satisfied just enough though. Great service and kind, knowledgable staff made up for a lot of the shortcomings Great location!!
from Palm Springs
Submitted on 19-07-2016
The hard rock always brings the party people but the amount of rules (such as no coolers allowed) or there are heavy fines. You should check the fine print when you check in...scary fines for all sorts of things. At 2 am sharp they took the drink out of my hand and waited for me to go to my room. I am guessing they have had issues in the past but it did not make for a friendly experience.
from Punta Gorda, Florida
Submitted on 20-07-2016
This is the second time we stayed at Hard Rock. The nicest part of the hotel is the size of the guest suites which are large. We did run into a few bumps, which was not being informed of the pool parites on the weekend which has very loud music. They should inform guests of this at check-in and give them an option facing away from the pool. The other issue was our refrigerator would not open and it took 3 days to get it opened. Finally the Internet the weekend we were there was horrible and ... Read more
from Dusseldorf, Germany
Submitted on 22-07-2016
...then go for it ! We found a good deal on one of the booking engines which was good value for money. The rack rate is out of this world (something like 1000$ for a std room). The hotel has a very special atmosphere to it with tasteful decor along the hard rock theme and offers good sized accommodation with comfortable beds and the usual amenities of a four star property. Location is bang in the heart of town, parking is valet only which is complimentary. You want to be careful with the valetin... Read more
from Palm Springs, California
Submitted on 23-07-2016
My husband and I had a wonderful dinner at Simin Kitchen and Bar and later spent time at Bardot night club. The Hard Rock has an amazing team of individuals that go above and beyond to make everyone feel welcomed.
from
Submitted on 26-07-2016
Had a wonderful time here. My daughter loved the guitar rental service. During our stay it wasn't busy so pretty much we had the pool for ourselves. Lobby is pretty awesome rooms are spacious and clean.
from Los Angeles, California
Submitted on 27-07-2016
I've stayed here several times. The rooms are bigger than you get at other hotels in PS, and they are very clean and well appointed. There is Wi-Fi in the room, which is not true of many hotels in a Palm Springs. The location is ideal -- you are two steps away from the heart of Palm Springs and all the lovely restaurants, bars, and shops. This is particularly important when the temperature hits triple digits. The hotel is also two or three blocks away from the casino, if you're so inclined.... Read more
from San Antonio, Texas
Submitted on 03-08-2016
If you enjoy begin treated like an underage, petty criminal, this place is for you. If you prefer being treated like an adult with the ability to make your own decisions, there are dozens of hotels in this city with higher ratings that would be worthy of a look. On our way here for a one-night stay, I picked up a six-pack of craft beer that I hadn't seen before and was eager to try. We pulled up to the hotel and grabbed our bags from the trunk, including the six-pack. One of the valets told me I... Read more
from
Submitted on 04-08-2016
I had made a mistake while booking earlier and was pretty bummed out. I was advised to call the Front Desk of the Hardrock to see if there was anything I could do. John Moore at the Front Desk was extremely professional and friendly. He helped me re-book my reservation in no time. I've stayed here before and this hotel is hipster chic. Fun for bachelorettes and couple getaways alike!
from Yucca Valley, California
Submitted on 05-08-2016
First i will give the pros: The room was clean, comfortable and classy. Loved to rocker boudoir feel. The spa is amazing! You can have any treatment as a couples experience. Loved the massage therapists we had. The restaurant in the hotel serves good food, and the bar in there has a great bartender. She made me a drink on the fly with strawberries and hibiscus. Delish. The location is great, within walking distance to pretty much anything you can think of. The Rock Shop has really cool gear. Liv... Read more
from Sacramento, California
Submitted on 08-08-2016
This was a good hotel for a quick overnight trip. We were bummed the pool closed so early. Really would have liked to cool down after dinner. Didn't have time to use any of the other facilities. A beer at the lobby bar was crazy overpriced. The additional $40 "resort fee" is ridiculous. The valet/bell staff went above and beyond to make us feel like rock stars. Would stay again just due to that.
from San Diego, California
Submitted on 08-08-2016
I took my fiance to this hotel for a two day birthday getaway. Unfortunately neither I or her self can say that we enjoyed our stay. I would have rated this hotel 5 stars had it not been that my fiance's entire luggage came up missing during our stay. She was literally stuck wearing the same items of clothing for three days. When we arrived we received excellent service from the front desk and we were allowed early check in at no extra fee. We headed to our room, which was quiet large and comfor... Read more
from Beaconsfield, Canada
Submitted on 10-08-2016
Definitely a bit of an outdated concept but unique nevertheless. Style, decor and atmosphere is definitely unique. I'm sure the vibe is better when there are more people around (summer = low season). Spacious room, great decor. Good facilities. Everything worked ok. Beds comfortable. No disturbance (note our room faced adjacent parking lot). Pool is great in summer time. Not that deep but not there for deep sea diving anyway. Pool bar closes at 5.30-6.00 but drinks available in the restaurant. ... Read more
from Hawthorne, California
Submitted on 13-08-2016
I absolutely LOVE this hotel. I love the decor! It's very convenient that valet parking is included with your stay. We got there early and they allowed us to check in early no problem. Our room was spacious, clean and very nice! Definitely up to my standards. The pool party was fun, the food was delicious. The bloody Mary's are very good too. The bartenders and all staff was nice and friendly. Bardot nightclub was fun on Saturday night. I don't recommend bringing kids to this hotel during the su... Read more
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