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Embassy Suites by Hilton Palm Desert

Palm Springs, CA, US (PSP)

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Based on 761 reviews
Stay the Embassy Suites Palm Desert hotel, and discover the true meaning of high hospitality in Palm Desert, California!
Room & Rates
1 KING CONFERENCE NONSMOKING - Embassy Suites by Hilton Palm Desert - 1

1 KING CONFERENCE NONSMOKING

  • 1 King Bed
  • Sofa Bed
  • Free Hot Breakfast
  • Free Evening Reception
  • Larger Suite
  • Table for 8
  • Living Area
  • Arm Chair
  • Well-Lit Work Area
  • Wet Bar
  • Mini-Refrigerator
  • Microwave
  • Coffee Maker
  • Flat Screen TV
  • Premium Channels
  • Telephone w/Voice Mail
Hide room details
1 KING BED NONSMOKING - Embassy Suites by Hilton Palm Desert - 2

1 KING BED NONSMOKING

  • 1 King Bed
  • Sofa Bed
  • Free Hot Breakfast
  • Free Evening Reception
  • Living Area
  • Arm Chair
  • Well-Lit Work Area
  • Wet Bar
  • Mini-Refrigerator
  • Microwave
  • Coffee Maker
  • Flat Screen TV
  • Premium Channels
  • Telephone w/Voice Mail
Hide room details
1 KING BED SMOKING - Embassy Suites by Hilton Palm Desert - 3

1 KING BED SMOKING

  • 1 King Bed
  • Sofa Bed
  • Free Hot Breakfast
  • Free Evening Reception
  • Living Area
  • Arm Chair
  • Well-Lit Work Area
  • Wet Bar
  • Mini-Refrigerator
  • Microwave
  • Coffee Maker
  • Flat Screen TV
  • Premium Channels
  • Telephone w/Voice Mail
Hide room details
2 DOUBLE SUITE ACC TUB NONSMOKING - Embassy Suites by Hilton Palm Desert - 4

2 DOUBLE SUITE ACC TUB NONSMOKING

  • 2 Double Beds
  • Sofa Bed
  • Free Hot Breakfast
  • Free Evening Reception
  • Living Area
  • Arm Chair
  • Well-Lit Work Area
  • Wet Bar
  • Mini-Refrigerator
  • Microwave
  • Coffee Maker
  • Flat Screen TV
  • Premium Channels
  • Telephone w/Voice Mail
Hide room details
1 KING SUITE ACC TUB NONSMOKING - Embassy Suites by Hilton Palm Desert - 5

1 KING SUITE ACC TUB NONSMOKING

  • 1 King Bed
  • Sofa Bed
  • Free Hot Breakfast
  • Free Evening Reception
  • Living Area
  • Arm Chair
  • Well-Lit Work Area
  • Wet Bar
  • Mini-Refrigerator
  • Microwave
  • Coffee Maker
  • Flat Screen TV
  • Premium Channels
  • Telephone w/Voice Mail
Hide room details
1 KING SUITE ACC RI SHOWER NONSMOKING - Embassy Suites by Hilton Palm Desert - 6

1 KING SUITE ACC RI SHOWER NONSMOKING

  • 1 King Bed
  • Sofa Bed
  • Free Hot Breakfast
  • Free Evening Reception
  • Living Area
  • Arm Chair
  • Well-Lit Work Area
  • Wet Bar
  • Mini-Refrigerator
  • Microwave
  • Coffee Maker
  • Flat Screen TV
  • Premium Channels
  • Telephone w/Voice Mail
  • Roll-In Shower
Hide room details
2 DOUBLE BEDS NONSMOKING - Embassy Suites by Hilton Palm Desert - 7

2 DOUBLE BEDS NONSMOKING

  • 2 Double Beds
  • Sofa Bed
  • Free Hot Breakfast
  • Free Evening Reception
  • Living Area
  • Arm Chair
  • Well-Lit Work Area
  • Wet Bar
  • Mini-Refrigerator
  • Microwave
  • Coffee Maker
  • Flat Screen TV
  • Premium Channels
  • Telephone w/Voice Mail
Hide room details
2 DOUBLE BEDS SMOKING - Embassy Suites by Hilton Palm Desert - 8

2 DOUBLE BEDS SMOKING

  • 2 Double Beds
  • Sofa Bed
  • Free Hot Breakfast
  • Free Evening Reception
  • Living Area
  • Arm Chair
  • Well-Lit Work Area
  • Wet Bar
  • Mini-Refrigerator
  • Microwave
  • Coffee Maker
  • Flat Screen TV
  • Premium Channels
  • Telephone w/Voice Mail
Hide room details
2 DOUBLE EXECUTIVE NONSMOKING - Embassy Suites by Hilton Palm Desert - 9

2 DOUBLE EXECUTIVE NONSMOKING

  • 2 Double Beds
  • Sofa Bed
  • Free Hot Breakfast
  • Free Evening Reception
  • Living Area
  • Larger Suite
  • Table for 8
  • Arm Chair
  • Well-Lit Work Area
  • Wet Bar
  • Mini-Refrigerator
  • Microwave
  • Coffee Maker
  • Flat Screen TV
  • Premium Channels
  • Telephone w/Voice Mail
Hide room details
Embassy Suites by Hilton Palm Desert
74-700 Highway 111, Palm Desert, CA US 92260

Hotel guests are invited to enjoy:* One 32" LCD television and one 27" inch television* Refrigerator, microwave oven and coffee maker with complimentary coffee and tea* Two telephones with data ports, voicemail and one with speakerphone* Alarm clock radio with MP3 connection* Well lit dining/work table* Sleeper sofa, armchair and activity table with upholstered chairs* Beautiful 200 thread-count Embassy Essentials® Bedding Collection linen* Exclusive Bloom® Energy? bath and body productsWhile at our Palm Desert hotel, guests are also welcome to take advantage of our hotel-wide amenities and services, inclusive of: * Large outdoor heated hotel pool with an adjacent whirlpool and spacious sundeck * State-of-the-art Precor® hotel fitness center* Six lighted hard-court tennis courts* High-speed, wireless Internet access* On-site diningAlso included with your Palm Desert hotel suite is a complimentary cooked-to-order breakfast and a nightly Manager's Reception.This full-service, upscale, all-suite resort hotel is located in the heart of Palm Desert, California just minutes from a number of exciting attractions. Some of these include:* 100+Top Rated Golf Courses including PGA West, Classic Club, the Golf Resort at Indian Wells and Desert Willow* The Living Desert* Indian Wells Tennis Gardens* El Paseo - The Rodeo Drive of the Desert* Fantasy Springs Casino* The River* Knott's Soak City* McCallum Theater* Palm Desert Town Center Mall* Palm Springs Aerial Tram* Palm Springs Follies* Indian Canyons* Cabazon Factory Outlets* Joshua Tree National Park* SeaWorld* DisneylandHowever, if you're in Palm Desert on business, rest assured that our Palm Desert hotel will place you near many of the town's local businesses and corporations such as:* Annenberg Center* Betty Ford Center* College of the Desert* University of California Riverside - Palm Desert campus* Eisenhower Medical Center* JFK Medical Center* Kinko's (24-hour service)Our Palm Desert, CA hotel is even equipped with a number of business amenities and services, making corporate travel all the more convenient. Business guests are welcome to utilize our:* Complimentary 24/7 Embassy BusinessLink? Hotel Business Center* Hotel meeting rooms* Audio/visual equipment rental* Express mail service* Hotel fax service* Hotel photo copying serviceThe Embassy Suites Palm Desert hotel offers several specials packages to enhance the experience for hotel guests who are traveling on either business or leisure. So be our guest, and experience Palm Desert, CA amid superb hospitality!

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

In order to provide a more improved product their fitness center will be closed until July 2016. We apologize for any inconvenience.

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 761 reviews
from Eastvale, California
Submitted on 21-05-2016
A few friends and I got away for three days to play golf in and around the Palm Desert and La Quinta area and this was a nice place to stay that kept us around the area. The Embassy Suites Palm Desert was an older hotel and possibly was something else at some point but the rooms were nice, the staff was very friendly and helpful and you always noticed the workers keeping the place as clean as they could. The check in staff was very courteous and quick to get us our rooms. The only draw back was... Read more
from Los Angeles, California
Submitted on 21-05-2016
Visiting Joshua Tree National Park. I am not a fan of anything about camping. So this was my best choice. Besides traveling here on a Monday, Tuesday was a great value. As compared to coming on the weekend.
from Fountain Valley, United States
Submitted on 21-05-2016
Awesome experience for us. Complementary breakfast was excellent. All staff was very friendly and attentive. Checkout was a breeze - non-excellent. Complementary Managers evening event was really fun and it wetted your appetite for dinner.
from
Submitted on 24-05-2016
I am very particular about the hotels I visit. I typically am traveling for business so by the time I reach my hotel I want to pamper me with good food, good, comfortable clean rooms and a totally relaxing atmosphere. This hotel is a work in progress. No one to help with my many bags. Elevators in disrepair, grounds need work, pavement is broken , potential liability. Facing a parking lot, No view , room is dark, furniture is obviously worn and has seen better days. Online pricing was diff... Read more
from Los Angeles, California
Submitted on 25-05-2016
Just a warning, if you are planning on coming here in the next few days. Fair warning.....there is currently a fraternity from Northridge holding a party here. If you want quiet or relaxing, this not your place!
from westminster
Submitted on 05-06-2016
The very inexpensive summer rate led us to this property expecting it to be similar to other Embassy Suites .However it is not up to Embassy Suites standards. The clerk who checked us in was far from welcoming and acted like "it was just a job". The room furnishings were nice, but there was an extremely unpleasant odor which permeated everything including our clothes when we unpacked them at home. The bathroom was the size of an airplane bathroom. It was the smallest that I have ever seen in an ... Read more
from Riverside
Submitted on 05-06-2016
The online check in process was extremely easy. Lobby area is extremely clean and welcoming. Parking is easy. Staff was friendly. Room was updated but it is still an older hotel. Everything was as expected for an Embassy Suites. I would recommend. Great price especially with AAA.
from
Submitted on 05-06-2016
Visiting family in the area, we picked this hotel over a BW across the street. It was just an ok property, I was just expecting a better experience based on the large number of other Embassy Suite properties I've stayed at. The rooms were dated, not well taken care of, problems with the electrical, walls very thin -- not great for loud parties going on several nights. I think there may be worse hotels in the area. So just go in knowing you may not be getting the typical Hilton experience you wou... Read more
from Folsom, California
Submitted on 06-06-2016
Staff was nice .... Room filthy smelled noises and damp do your self a favor and find another location!!!!! Garbage truck loudly picked up 6 am then, other heavy equipment running.... No sleeping thorough it!!
from Las Vegas, United States
Submitted on 06-06-2016
The hotel, breakfast, staff, room, and reception hour was great. I had a hard time getting the room cold enough, it says its was set at 65, I doubt it ever got below 74 in the room. I traveled with a group, all three rooms had the same issue.
from Las Vegas, United States
Submitted on 11-06-2016
Excellent personal service Capable of caring for your personal preferences and keep you smiling. Give them a chance to keep you satisfied. They seem more than capable and willing to care for your needs. It's not a new hotel, but they are fully capable of showing you a fine experience.
from Sequim, Washington, United States
Submitted on 13-06-2016
When we travel we stay at Hilton Properties. This hotel was not what we expected. The hotel is VERY big, with many rooms and many, many people. There was some remodeling going on and new furniture being moved about. The room we stayed in was clean but old. Happy hour was only made good by the gentleman that served the people. He was extremely good at his job and was totally organized. Cannot say that about breakfast the following morning. There of course was a line. We try always to go at the ea... Read more
from Tucson, Arizona
Submitted on 14-06-2016
On the way from Tucson to LA, there are few viable choices in this god-forsaken desert. This hotel had passable, good AC, good food and nice suites but it is a long way from I-10. The AC had a huge booster station on it but still struggled to keep up. The main restaurant was under remodeling but we got great room service and a nice breakfast. Elevators and outside halls are extremely hot and need cleaning. On the way back we stayed in the Hampton Inn in Banning and would do that again -- be... Read more
from El Paso, Texas
Submitted on 19-06-2016
Non smoking policy is a joke people smoking all over property. Other than this all other things were great. Morning breakfast and afternoon cocktails were good but could have better snacks. New rooms that were upgraded turned out beautiful and I was upgraded to an executive suite. Very nice and large.
from Seattle, Washington
Submitted on 20-06-2016
We stayed here only for one night on our trip from Seattle to Phoenix. We were aware that some remodeling was going on, although the extent was more than expected. Our room was ready when we checked-in, so we immediately unloaded the car and made our way to the room. The room was typical Embassy Suites style with a small "living room" upon first entry followed by a short hall (with bathroom off to one side and closet off to the other) that led to the bedroom. The first thing we noticed was the r... Read more
from Los Angeles, California
Submitted on 28-06-2016
Fair, breakfast seemed short staffed and a bit unorganized. They ran out of items and had to restock. E.g. Milk, coffee cups, orange juice. Wish this location was indoors due to the high temperatures.
from Glendale, United States
Submitted on 28-06-2016
Rooms are nice and clean... Pool Area O.K. but very noisy... Un-Friendly / Un Happy Staff... Generally we didn't feel welcomed... Rooms were Not Ready until 5:30 pm... Dispite making many request, The Room was not cleany until 7:00PM... Will not recommend others to stay here.
from Ontario, California
Submitted on 30-06-2016
They bent over backwards to serve us. It's a non-smoking hotel, but not everyone "plays by the rules". So, when I found the rooms of my guests for my Jewelry-Making Retreat smelled of smoke, they quickly gave us different ones. They accommodated early check-in for 2 of my guests--one even as earlier as 10:30am (and check-in is normally at 4pm)! The beds varied in softness, but each guest got just what they needed! (I think that was God, because 2 were hard, and 2 were soft!) I must say tho... Read more
from Oceanside, California, Usa
Submitted on 30-06-2016
We stayed at the Embassy Suites and were impressed with the value and the service. The new lobby looks wonderful. It is visible that they need to refurbish the pool area but it was still open and useable. The month of July is programmed for the redo on the pool so if you stay then you need to be aware of this. We walked and it is interesting that a walk around gets you a 4 mile walk with sidewalks and no traffic. The evening reception and breakfast was wonderful.
from Roseville, California
Submitted on 01-07-2016
If it is summer and you want your room to be cold you should not choose the 3rd floor. Our Air conditioner was set at 65 degrees and ran continuously but the room probably never got below 75. Our friends on the 2nd floor were very cold. When the hotel is full and after 8 pm the internet slows down to be almost un-usable. Dont expect to stream netflix when everyone is trying to do the same. The breakfast was amazing for a hotel. They had a cook that will make eggs, omelets, etc with bacon, sau... Read more
from Olympia, Washington
Submitted on 02-07-2016
We visited back in Oct 2015 and I have not submitted a review yet, but I just booked for a return Oct 2016 stay so I thought I should share why I am re-booking. I won't disagree with other reviewers in that this property is older and needs work, so I will get the negatives out of the way first. They were remodeling the lobby during our visit, there was no gym, and the restaurant was closed, all inconveniences I knew up front and didn't really bother me. The elevator is terrible, old, & dirty... Read more
from Los Angeles, California
Submitted on 03-07-2016
Staff service was great. Value for the hotel room was excellent. Room could use some maintenance (filter in the hallway needs to be screwed in properly). Elevator was fixed during stay. Complimentary services were excellent (breakfast and evening cocktails).
from Burbank, California
Submitted on 06-07-2016
To many flys in the restaurant it will be nice if you check that and remodel the tittle on your bar station.the rest is nice. Clean room, good service, good breakfast and drinks nice size pool its clean
from Oregon
Submitted on 06-07-2016
This is an older property that has more charm than the typical chain hotel. Many improvements have already been made. For example, the lobby is freshly redecorated and has air conditioning that works very well. The guest rooms are another matter, however. This is the desert. Swamp coolers are NOT sufficient to keep a room comfortable in 116 degree weather (which is not at all unusual for Palm Desert in July). When I called the front desk on arrival to report that my room was hot and stuff... Read more
from Redondo Beach, California
Submitted on 07-07-2016
Wow! Not a good experience at all at this Embassy Suites. The pool was filled with oil and hair. The water was dirty and you couldn't even see very well under water. We ended up going 1.5 miles away to the YMCA Aquatic Center which was great! Water slide, splash pool, diving boards and lots of lap swimming lanes. Breakfast was ok but the lineup was an hour long for the hot breakfast. The room was nice but the wifi didn't work in the bedroom - only in the living area. I could hear the peopl... Read more
from CA Central Coast
Submitted on 08-07-2016
Outward appearances are decent for the most part, but after staying, I'm shocked it's a Hilton property. We stayed over the holiday weekend, and so many things made us question what was really going on beneath the surface at this property. Let me start by saying that everyone who worked here seemed very friendly and I'm guessing the problem is not so much with the staff as it is with the management/leadership. The salt water pool was not clean. I've swam in many, this pool is not being prope... Read more
from PORTH
Submitted on 09-07-2016
This hotel was a quiet, picturesque well priced hotel with good standard of cleanliness and overall service with lovely suites and beautifully kept relaxing grounds. The staff were helpful and accommodating and we had a lovely relaxing break as a family. The one bedroom suite was particularly useful as several times members of our family went to bed early leaving the lounge, kitchen area and television available for the rest of the family without disturbing those in bed. Our only negative was t... Read more
from Nagoya, Japan
Submitted on 11-07-2016
Every room has 1bed room & living. Good outside swimming pool and nice taste breakfast! Unfortunatry, This area's restaurant kichen is closed PM10. ????素?????????????? ???????????????????????????????庫??????????? ????????素???????????????????大?足??????
from Eatonville, Washington
Submitted on 12-07-2016
We stayed here for 4 nights. Rooms are very nice and clean. Beds are very comfortable. The air conditioning did not work well, which sucks when you're in the desert. The door wouldn't shut unless you slammed it. Could hear people constantly walking above us. Enjoyed the pool, but seemed dirty and cloudy. We love Embassy Suites, which is why we chose this hotel, but this one has been our least favorite. Staff is friendly. We love the social hour and the complimentary breakfast. My gripe about t... Read more
from Los Angeles, California
Submitted on 13-07-2016
Stayed with my kids for the weekend. I expected breakfast to be easy so I picked this hotel that's affiliated with Hilton. More and more I am disappointed with Hilton family hotels. I am an owner and hilton member but getting tired of the old and dated feel of things all the Hilton family hotels I stayed so far! The pool is small and only one. There is no on site restaurants. The workout gym was under construction. It was noisy in the mornings. The breakfast was served near the pool in a shed li... Read more
from Williston, Florida
Submitted on 20-07-2016
The grounds and the lobby are nice and clean. The suite was a nice size. It was handy having more than one sink for a family of four. There did seem to be a lot of people partying at the pool and our room opened up into the courtyard right at the pool, but, they did leave at the pool closing time and noise wasn't a problem. We were there on a Saturday night and had to leave Sunday morning before breakfast hours. My only complaint is mildew in the bathroom. The shower had many bad spots o... Read more
from Mayer, Arizona
Submitted on 20-07-2016
The property lacks any resemblance to other embassy sweets we have enjoyed. Property is tired and the rooms well worn. Dining facilities for the breakfast and cocktail reception unlike any other visits to embassy suites. One bartender ...incredible..long..long lines at the breakfast and reception.
from
Submitted on 21-07-2016
One of the better Hiltons, Embassy Suites has always been a quality experience for the traveler, but the one in Palm desert was without question one of my favorites. Not overly priced, considering the area, and well maintained with a courteous and professional staff. Luxury Hotel with budget pricing and with all the amenities!!! AAA+++
from Ventura, United States
Submitted on 21-07-2016
The employees of this hotel are the prime example of great customer service! Jeffery G. at check in was outstanding. Friendly, funny and knowledgeable. Made us feel welcome as soon as he saw us walk through the door. Kenny the bartender, what a guy! We had a great time chatting with him. He was very knowledgeable of the area and very friendly. We actually hung around the bar until the end of his shift because we were having such a great time talking to him. His "security guard" Bre, was great to... Read more
from Buckeye, United States
Submitted on 21-07-2016
I thoroughly enjoyed my stay at embassy suites, the staff and cleanliness were superb and the complimentary breakfast and reception were on point as well. My only issue was the number of people, who weren't paying guest, that abused the complimentary breakfast and reception. Despite that, I will visit again in the near future.
from
Submitted on 21-07-2016
The hotel was recently renovated and is trying to improve but it will never be a resort. The breakfast service is the worst - low quality even for a Embassy Suites and more like a feeding trough. Staff is lazy - we asked for our cooked to order eggs poached and they refused. Toilet in our room wouldn't flush properly so maintenance came and splashed toilet water all over the floor while fixing but didn't clean up afterwards. Elevator near our room wasn't air conditioned - you can't have that d... Read more
from New Philadelphia, United States
Submitted on 23-07-2016
Great value especially being the "off-season." We were there on a 117 degree day, so it was nice to be able to jump into the pool with the kids after a day of hiking and exploring Joshua Tree National Park. The suite was very comfortable and clean, though the entire property is starting to show it's age.
from Mission Viejo, California
Submitted on 27-07-2016
We found the staff overall to be accomodating there were just not enough of them. Pool area was ok but with so many people and the heat more pool aervice would be nice. Walls a little thin but overall experience and location was good for value.
from Las Vegas, Nevada
Submitted on 27-07-2016
Great place to stay Clean rooms great staff Breakfast was awesome Night reception a great deal I would defiantly stay there the next time I visit family and friends had a gray time Very well kept property
from Oxnard, California
Submitted on 28-07-2016
We stayed at the Embassy Suites for one night in July on the way home from AZ. I was really expecting an "Embassy Suites" experience. I was a bit disappointed. The property was a bit tired and not well kept. Trash cans were overflowing onto the sidewalks. The outside areas just didn't seem "clean". The room was fine. Old but OK. The bathroom was clean (very important). The room was OK. We went to the evening reception. It was a bit late and there was very little food left and the area w... Read more
from
Submitted on 30-07-2016
Great experience with our family and 2 kids. Outdoor pool was clean. The property is older, but retains the charm of what Palm Springs is all about. The room was clean, roomy and recently updated. We stayed when it was 114 degrees and the A/C had a little bit of a hard time to keep the room cool during the day. However, the evening and overnight the room was nice a cool. The breakfast area is old and out dated. But just like the Embassy Suites style, all you can eat, cooked as you request... Read more
from Monterey, Tennessee
Submitted on 31-07-2016
Last night the fire alarm went off at least 6 times. I called the front desk, we have an autistic child and 92 year mom they can't handle it. Come to find out the there were scums hit the alarm. They were caught but not arrested they should have been. Not coming back.
from Los Angeles, California
Submitted on 31-07-2016
We were disappointed with the accommodations and breakfast. Carpeting in front room was stained and spotted. Several light switches did not work. Breakfast could have been better. One person working grill. Had to wait 20 minutes in line for pancakes
from Tyler, Texas
Submitted on 01-08-2016
Recent change of door lock programs required multiple reset by front desk during stay. Comp breakfast was excellent. Not your normal breakfast but cooked to order breakfast. Rooms were dated but very comfortable.
from Palm Springs, California
Submitted on 02-08-2016
The room came with a living room and two flat screens everything was super tidy and clean great customer service and I will never forget the price ! Amazing value. Been to more expensive ones and weeny even half as nice as this
from Lititz, PA
Submitted on 06-08-2016
Our family of four, including two teenagers spent two nights in this desert hotel. The accommodations very above average with two room suites. The bathroom was smaller than average. There are three floors. Rooms ending 25-35 faced the tennis courts and are very serene and quiet. Rooms ending in the teens and forties overlooked the pool and courtyards. The best part of our stay was the afternoon managers reception from 5:30-7:30 where snacks(veggies, chips, salsa, snack mix) were free and open ba... Read more
from Los Angeles, California
Submitted on 08-08-2016
This place rocked because it had a Pokestop and a Pokegym accessible in the lobby! Ok, at least that is what my kids told me. Loved the Hilton App. It??s in a very nice area. Early check-in was appreciated. The lobby is nice and clean, and I enjoyed the cantaloup infused water after a long drive to get there. Staff was very friendly. No complaints. Our room was on the 1st floor, behind the breakfast/bar area. Very easy to get to the room. Park your car, use your keycard to open the gate and ... Read more
from Corona
Submitted on 08-08-2016
I stayed one night this past weekend while I was in from out of town unexpectedly. I was attracted by the very low rate that still qualified me to earn points, so I took it. I was bumped into a larger room, that had a huge conference table in it! Which I totally did not need, but OK. The rooms are standard Embassy fare; big sitting room, plenty of room in the bedroom and a bathroom. This bathroom was smaller than what I've seen in some other Embassy Suites, but it was just fine. The dow... Read more
from Blythe, California
Submitted on 08-08-2016
Staff and the rooms were great. Check in was hassle free and got to check in a lil earlier. For the price this room was awesome and the pool was well maintained. Me and my family will definitely be staying again real soon. I'd recommend staying here to everyone.
from San Luis Obispo, California
Submitted on 10-08-2016
We stayed one night. The rooms were typical of what you expect from Embassy Suites, spacious, comfortable, and with a kitchenette. They are currently undergoing some construction so the breakfast setup was different than what you usually find. Ground floor rooms on the same side of the building as the lobby are ideal.
from Ontario, California
Submitted on 12-08-2016
We wouldn't stay at this hotel again and wouldn't recommend it to anyone because we didn't enjoy our stay. The pool,however, was nice and we did enjoy it. The front desk girl that spoke with me when we checked our over the phone was due and even hung up on me before I could say anything else, she did not even make me feel appreciated as a guest.
from Sacramento, United States
Submitted on 16-08-2016
I stayed at this property for 4 days for a work trip. The staff were very professional and responsive, the property was nice and rooms very clean. It is located next to a grocery store, which you can walk to and several shopping centers within three miles.
from Hacienda Heights, California
Submitted on 16-08-2016
We will never stay at this property again by choice. If you want a clean room everyday, a clean orderly pool area, this is not the place to stay. I've never stayed at a Hilton property that allowed personal coolers filled with alcohol or boom boxes by the pool. The pool deck was not cleaned all week. The door to our room did not close properly which was a constant worry.
from Salinas, California
Submitted on 01-09-2016
The hotel is the very best Quiet unlike other4 star hotels Comfortable bed quiet Ac In a great location next to Starbucks and Ruth's Chris steak house Great pool outside of the bedroom Nicely lit up at night with lights The nicest staff they seem happy to be working there maybe that is why it had such a nice atmosphere Very generous breakfast
from Arizona
Submitted on 05-09-2016
I have stayed in a lot of hotels at all price points, and with all different amenities. The purpose of a hotel is for people to stay the night and hopefully get a good night's sleep. The beds are so rock hard that I couldn't find a comfortable position and was awake all night. Thankfully our stay was only for one night, and when we got to our destination I visited a chiropractor to put my aching back back together again. There are so many great hotel deals at so many much nicer hotels nearby, th... Read more
from Princeton, New Jersey
Submitted on 07-09-2016
Room was comfortable, breakfast superb, evening reception - skimpy on snacks but generous on cocktails. Very nice patio and also poolside patio to unwind. Place was temporarily overrun by a raucous wedding party with tipsy girls before they hearded over to the wedding venu.
from Los Angeles, California
Submitted on 08-09-2016
My stay was extraordinarily pleasant, thanks to the superb service rendered by Reema Danielle, who confirmed my accommodations the day before, gave me the exact room I asked for, and was there on the spot whenever I needed anything. She is a gem! Her presence in Palm Desert has brought that location's standards up to the highest level since I first start staying there in 2012. Ms. Danielle deserves a raise and a promotion! I also was treated extremely well by Francisco, who helped me with my bag... Read more
from Los Angeles, United States
Submitted on 08-09-2016
Loved our stay! One bedroom suite was very nice, clean and cool, especially considering how hot it was outside. They have an AMAZING complimentary breakfast and overall a great price for the stay. Highly recommended them. Will definitely come back!
from Clovis, California
Submitted on 10-09-2016
Rooms were large and well laid out. Very spacious. Excellent omelettes for breakfast. We were on a road trip so were only there one night but we would certainly stay again if in the area. There are good restaurants and a Starbucks within walking distance. Price was very reasonable for a busy Labor Day weekend.
from El Cajon
Submitted on 13-09-2016
Comfy beds, great breakfast, nice hotel, clean, nice staff. Perfect location. Our room was just right outside our room. The are was nice and the hotel was beatiful. I will be coming back with my grand kids they are going to love it.
from Irvine, California
Submitted on 14-09-2016
We traveled to the Palm Desert, La Quinta area to look into buying a home in the area. I have traveled with Embassy Suites many times in the past and was delighted to see a summer rate of $80+ for a room at this location. We noticed upon driving into the faciltity that the parking area is in serious need of new black top. The current driving area is cracked and in poor shape. Not a good first impression. We were greeted promplty, professionally at the front desk by Esther. She processed our... Read more
from Los Angeles, United States
Submitted on 14-09-2016
Hotel was dated, bathroom was very small, some of the staff did not speak english, the restaurant was being remodeled and first point of contact was not gracious. The mattress was very soft so if you were on the edge you could fall on the floor
from Phoenix
Submitted on 16-09-2016
The Embassy Suite name and the Hilton name have always meant quality and class, however if you're looking for that in the Palm Desert ES you will be disappointed. First the positive; Clean room, pleasant staff ( non English speaking ), quiet, and comfortable beds. Now the not so positive...The pool looked like something out of a third world country. tiles missing,dirty,just over all disgusting. The bathroom in our room had paint peeling from the warped door, it looked like it hasn't been painted... Read more
from Benson
Submitted on 16-09-2016
Great place to stay. The rooms are excellent and the beds are one of the best I have ever had in a hotel but the bathrooms need to be updated. I stayed twice in a week in 2 different rooms and in both rooms the bathroom sink stopper was broken and one of the soap dishes in the bath tub was broken. The staff is excellent especially Kenny and Christian during the evening reception.
from Omaha, Nebraska
Submitted on 17-09-2016
always stay at this embassy suites, when in this area, because it fits perfectly into my needs. centrally located, not too far from anything. price is right on! notice some of the work crew from many years past. they're always friendly and cheerful.
from
Submitted on 19-09-2016
We are currently staying here and agree with the reviews that it is in need of renovations. When booking The pictures looked nicer than What we are seeing.Very tired looking inside and outside.I have never stayed at an embassy suites before but had heard good things about Embassy Suites. I assumed wrongly that because it is in the palm desert area it would be nicer . It is nice to have breakfast included but it looks like the whole place needs a good power wash.I wouldn't stay here again.Staff ... Read more
from Tijuana, Mexico
Submitted on 19-09-2016
The Hotel had a very good service, very clean, the rooms are very nice, teh internet is wonderful, the location of the Hotel is great, looking forward to stay again at this hotel overall the rating on teh Hotel is wonderful
from
Submitted on 20-09-2016
This hotel is a very nice place to stay. All the employees are nice and very helpful. We went to the pool one day and met some very nice people. Our room was clean and comfortable. The pastrami sandwich at the restaurant was awesome!!!
from St. Louis, MO
Submitted on 20-09-2016
Room was comfortable. Hotel seems a bit run down and it appears it will be getting a rehab in the near future. Decent quality for the price. Free breakfast was great! Evening managers reception food options were lacking but the drinks were good. For what I paid at less than ninety a night it was ok. Pool was nice but drinks were over priced. $5 for a kids virgin daiquiri was a bit much. Staff was friendly!
from San Diego
Submitted on 21-09-2016
Booked two days before the Labor Day - it looks nice on the picture. Reception area - 8 out 10, room is not too bad also, like 7 out 10, common areas are horrible like 3 out 10, swimming pool has been designed maybe for ~ 15 people not hundreds in the heat above 100 F, they have to convert their tennis courts to swimming pools, nobody plays there - you have to be insane to play in such heat, it is just waste of territory. Breakfast it is like in 2 star hotel - love or leave it. Best to all.
from Lynnwood, Washington
Submitted on 21-09-2016
Loved staying in Embassy's, most enjoyable hotel. Had the pleasure of staying for 3 weeks, work related and they made me feel at home. Love the staff and felt secure as a single traveler to stay there.
from Surprise, Arizona
Submitted on 23-09-2016
Excellent service I will be staying there from now on The food is cooked to order a wonderful breakfast with many items to choose The rooms are large clean very confertabol The staff was very polite and efficient
from Murrieta, California
Submitted on 25-09-2016
I just returned (today) from a 2 night stay at this hotel. The hotel is very old, not well cared for and feels unkempt. I have stayed at many Embassy Suites and this is not anywhere near on par with my past experiences. Also strange odor lingers around the grounds, pool area and restaurant. The staff is the rudest I have EVER encountered. The only nice people on staff were Christian and Marcos. Our cleaning service did not show up until 6pm to tidy up our room and was incredibly rude when I dec... Read more
from Sherman Oaks
Submitted on 28-09-2016
I booked this because it was close to the office I was visiting on business. Rima at the front office was so helpful and enthusiastic. She was able to get me into my room early, which enabled me to unload my personal items before I went to work. The room is very new and modern. Nice living room area with TV. I think the couch is a fold out. Refrigerator, little wetbar area and coffee maker. The bedding is clean, the amenities were nice. I didn't eat breakfast there but I saw people enjoying a fr... Read more
from Palm Springs, California
Submitted on 29-09-2016
Great location but hotel obviously ready for an update. Lobby has been done which creates a good first impression but the rooms do not live up to this. We had an "executive" suite - which was bigger but had tired fittings and decorations. Stayed 5 nights but had to call to get the room serviced on each day - still not sure why we had to - but they missed us out each day!!
from Long Beach, United States
Submitted on 29-09-2016
This hotel is older and it shows. The evening reception snacks were less than desirable. There was a strange smell in the restaurant. Some of the staff was rude. Housekeeping arrived to clean our room between 6-6:30pm. The walls are very thin, you can hear people walking above you (we were on the 2nd fl). We could also hear our neighbor throwing up throughout the night. On a positive note, Marcos (bartender) and Christian (waiter) were awesome! And Reema (front desk) was very nice and ho... Read more
from Aalborg, Denmark
Submitted on 30-09-2016
We stayed here to relax and to see Joshua Tree national park. We stayed in a suite with to beds and small living room area. The room was a little dark but otherwise okay. The hotel has a lovely heated pool. The restaurant was great especially for breakfast where you could order your eggs directly to the chef who cooked them whilst you were watching. The staff were generally helpful, kind and very service minded. The only drawback was that the fitnessroom was under restauration. I think we should... Read more
from laguna niguel, Ecuador
Submitted on 30-09-2016
Everything from the service to the comfortable room is rated a 10. The room was very clean. The free breakfast, made to order was delicious. The afternoon snacks and drinks added to our trip. we stayed at a Embassy Suites in Honolulu last year. That was one reason we decided to stay here. When you stay at one of these properties, you know what to expect. You are never disappointed.
from London, United Kingdom
Submitted on 02-10-2016
Stayed here for a night en route to Los Angeles from Vegas but wish we stayed longer! The hotel reception and grounds are lovely, the pool is warm and relaxing and the free drinks reception was fab! It was very hot when we were there so it was nice to relax in a big room with great air conditioning. The place also has a great laundry room for use by guests, which after 2 weeks on the road driving the west coast, was a godsend! Only negatives were that the breakfast finished quite early and th... Read more
from San Diego, California
Submitted on 02-10-2016
My stay was excellent and comfortable. I love the attention to the needs of a person on a business trip in the suite, the set-up, spaciousness, cleanliness, and the staff is extraordinary. Excellent accommodations including free cooked-to-order breakfasts, evening reception with complimentary drinks, and a gorgeous, relaxing courtyard. The weather didn't dare interfere with such a great stay, so it was cool, breezy, and perfect. I definitely recommend the Palm Desert Embassy Suites experience... Read more
from Durham, United Kingdom
Submitted on 03-10-2016
We stayed here when visting Palm Springs, as it is the next town along and the room prices were much more reasonable. We were not disappointed. The reception is lovely, with great service from the team. The rooms are all built round the lovely pool and gardens, and ours was excellent; very spacious, nice lounge/office area, lovely bathroom, and separate large bedroom. The complimentary evening drinks reception was super, the barman was very friendly and mixed the ladies some great cocktails. Bre... Read more
from New York City, New York
Submitted on 06-10-2016
Very pleased with this hotel! I needed a room during a short business trip. Unfortunately I didn't have time to take advantage of the pool and hot tub! The made to order breakfast was fantastic and extremely filling. There was ample parking and it was absolutely free! My room was spacious and clean and included a kitchenette with a sink and an additional sink outside the bathroom plus a sink inside the bathroom. The couch made into a bed and there were 2 televisions which is helpful when you're... Read more
from Mexico City, Mexico
Submitted on 11-10-2016
The hotel has good service but the rooms permanently smell of smoke, even though the hotel is a smoke-free area. The food is okay, but the included breakfast was a little too greasy for my taste. As I said, it's fine for a short stay.
from Arbuckle, United States
Submitted on 12-10-2016
The hotel is older, but it was very clean and beautiful courtyard. The staff was friendly and helpful and the hotel is located next to many restaurants. Just make sure to keep the fan on at all times during the night, you can really hear the people above you when you are on the bottom floor.
from
Submitted on 17-10-2016
We have been coming to the Embassy Suites for several years (from the UK) and we have always found it clean, friendly and relatively quiet, given its popularity with other guests (some of whom we meet year on year). The hotel has had some major refurbishing lately and the lobby is very cool and welcoming. Staff are always accommodating, chatty, helpful with small requests and very keen to give us the best service. We are grateful that we can communicate with them before we arrive to ask for our ... Read more
from california
Submitted on 17-10-2016
this hotel is very well kept and rooms are quite comfortable. The rates include both a complimentary happy hour in the evening and a cooked to order breakfast in the morning. Great pool area.and free parking onsite.
from Beverly Hills, California
Submitted on 18-10-2016
I booked 4 nights for early october as an inexpensive hotel for Desert Trip weekend 1. I happened to book our room the second i heard rumors about a possible concert but before the hotels caught wind and started jacking up their rates. My reservation very clearly confirmed my rate of 140 for each one of the four nights plus a 48 hour cancellation period. When i called over a week in advance to cancel only the first of the four nights, the representative said this would trigger an entirely new re... Read more
from Albuquerque, United States
Submitted on 18-10-2016
The breakfast is great, happy hour is ok but only has Bud and Bud Light beers. The swimming pool and hot tub are really nice. The grounds were well maintained and the rooms are in good shape. Restaurant and fitness room are being remodeled so not available
from Scottsdale, Arizona
Submitted on 19-10-2016
this sight is not up to embassy suites standers. It's old the rooms smell musty and just not kept up with. Service is slow no one seemed to follow up and or fix any problem with our stay. In a pinch this site will work but I would avoid it.
from McMinnville, Oregon
Submitted on 21-10-2016
Best place to stay in the Desert, Great Staff, rooms were perfect, breakfast and happy hour were the best.Stayed here for a golf trip with the guys, perfect location for all our needs.I would highly recommend for any traveler
from
Submitted on 21-10-2016
We stayed at the hotel for 4 days while on a golf trip. The rooms were new, clean, functional and very nice. 2 TV's, fridge, desk, pull out couch, etc. The staff was very friendly and helpful. The pool and jacuzzi area was perfect. They offer free breakfast every morning. Made to order eggs, omelets, and pancakes. Lots of fruit, toast, bagels, etc. They also have a happy hour in the evening with free drinks and snacks. This hotel is a great place to stay in Palm Desert. Tremendous value for th... Read more
from McMinnville, Oregon
Submitted on 21-10-2016
Very nice accommodations. The free breakfast and cocktail hour was the best. Staff was wonderful. Rooms were very affordable. Would definitely stay here again. The tennis courts were great for tennis as well as pickle ball. Volleyball in the sand was also fun.
from Treasure Island, Florida
Submitted on 21-10-2016
Well it did,nt start well, so tired after trip from Manchester ,uk, from man/ams/sfo/ then to palm springs airports, the flights were great thx to KLM. On arrival at Dollar car hire, I asked for a map, and the girl was so helpful, in fact too much, she knew the Embassy suits, and gave directions, but it was one 15 mins further?? It was part my fault, anyway at the wrong hotel, we could not check in? no room at the inn? anyway after about 1 min, we knew , it was wrong place. The Embassy then ran... Read more
from Danville, California
Submitted on 21-10-2016
Very friendly staff & willing to help. I had a good experience with this hotel. It's not the Taj Mahal, but it's certainly adequate for a couple of nights in the desert. There are a lot of places to stay for a much higher price but price to value it's great!
from Mayo
Submitted on 24-10-2016
I stayed here for 2 nights at the end of September. The young male receptionist who greeted us at arrival was so nice and friendly. Our room was very spacious and comfortable. The pool was great. The free breakfast included was a funny set up to say the least, and should really be improved and updated. The Starbucks and Albertsons next door was a great advantage!
from
Submitted on 24-10-2016
Unfortunately I would have book a room at another hotel if I would have know the condition of this hotel there was only one ice machine working on the east end and the hotel service was not the best also this is a no smoking hotel and guess what the room smelled like (Stale Tobacco) I haven't smoked in two year and the smell was terrible.
from Walnut Creek, California
Submitted on 24-10-2016
I love Embassy Suites. Love the living room, love the breakfasts, love the generally good quality of the facilities. Unfortunately this place does not live up to the name. We had two room, both were dank, smelly, and sticky. Ugly stains on couches in both rooms. Extremely loud and poorly working air conditioners had it always too hot and took cold and woke us up a few times an hour when it turned itself on. It was 92 degrees out but never got very cool in the room during the day. Even the ... Read more
from Baltimore
Submitted on 25-10-2016
We had three rooms booked here for a one night family trip. Two days before we were to arrive a family member got into a horrific car accident and is waiting for surgery. The hotel wouldn't let him cancel his room under the circumstances. I'm so glad they stick to their 72 hour cancellation even when a guest is in a major car accident. I called the general manager and he didn't bother to return my phone call. This hotel will never get my business. They should be ashamed of themselves.
from Portland, United States
Submitted on 25-10-2016
Great service and located very centrally in Palm Springs area. Close to store and Starbucks and lots of shopping and restaurants. Hotel has great breakfast and Happy Hour every day included in price of room. Swimming pool located in middle and easy access.
from Castro Valley, California
Submitted on 27-10-2016
I actually forgot that I had ever stayed at this hotel until my earlier review (September 2013) popped up. There have been some changes in the past 3 years. Furnishings in the units have been replaced. The entry has been redone, and these are all changes for the better. Nothing has been done in the eating area used for breakfast and the manager's reception, although I did see some color boards up on a wall, which may mean that a desperately needed remodel of this area is forthcoming. The room I ... Read more
from
Submitted on 27-10-2016
Very good time very nice room's good breakfast nice tennis courts pool was nice happy hour was good . Good location best place to stay in the desert can't wait to go back staff was good . Embassy in the Desert rocks!!!
from Riverside, California
Submitted on 01-11-2016
It was a nice stay. Rooms were clean. It was pretty quiet. The free drink reception and free breakfast was wonderful. The only complaint we had was the check-in time. Our conference started at 8:00 Saturday and we were unable to check into our room until 4:00? Besides that and the restaurant still being closed is was s pleasant stay.
from
Submitted on 01-11-2016
We found this Embassy Suite to be a pleasant stay. The only issues we noticed were: 1) Room had a slightly musty smell to it because the air conditioner condensation was a little heavy at times; 2) The toilet didn't flush very well. The staff were great, the check in/out were flawless, and the complimentary breakfast was top notch.
from Philadelphia, Pennsylvania
Submitted on 02-11-2016
For transparency...I am a Hilton employee. I wish they would take their flag. This hotel does NOT reflect the Hilton brand and is an absolute embarrassment. I had reserved this for the last night of my honeymoon...through our employee travel which should have at least made them a LITTLE bit friendly towards us. NOT AT ALL. With limited room here I won't go into full details but Malia, their "Assistant GM" is the worst in the business. I have never encountered such complete indifference and strai... Read more
from Pomona, California
Submitted on 02-11-2016
The Banquet room spacious and just the right temperature. However, the restrooms were not close by. The service was great.Would've liked steak for the $55 price,but all in all, the dinner was delicious,
from
Submitted on 04-11-2016
I stayed here during the 2nd weekend of the Desert Trip and had such a great time! The layout is perfect and the rooms are HUGE. They offered complimentary breakfast with all the options not just a cereal bar (bacon, sausage, pancakes, etc). The pool was great and never too crowded. We had the time of our lives at the concert and a great experience at this hotel! Two, very enthusiastic, thumbs up :)
from Doha, Qatar
Submitted on 04-11-2016
I have stayed at this property several times, but its been over three years since my last stay at this property. Seems they have remodeled the Lobby and Rooms. The reception hour and breakfast is still the same. The gym is closed or does not exist, but you can use the World Gym just five minute drive for $5, but make sure you get the yellow slip from the front desk, because when I asked about the gym was told I could use the World Gym but no mention of giving me a yellow slip, so when I got t... Read more
from Glendora, United States
Submitted on 06-11-2016
The Embassy Suites, Palm Desert, was a very nice experience. The bed was super comfortable, slept better than at home. Water pressure in the shower could have been better, but, was almost adequate. Plenty of choices for breakfast, but, one morning when a tour group was there, the staff was short for the size of the crowd. Staff was very nice. Will stay there again, especially for the price.
from Lakewood, United States
Submitted on 07-11-2016
When I think Embassy Suites, I think luxury and relaxation. What I got was hairy sheets, broken toilets and a stressful stay. I have stayed in cheaper hotels and been more relaxed than this. Everything was outdated and even the TV remote was so old that you couldn't read the numbers anymore.
from Burnaby, Canada
Submitted on 08-11-2016
We have stayed at this hotel on 3 previous occasions and have enjoyed it each time. We feel it is very good value for the price. The bartender at the evening reception, Kenny, is excellent, and recognizes us, even after a 2 year absence. The location, although about 12 miles from downtown Palm Springs, is central to the whole valley - good shopping and many restaurants are in the Palm Desert area.
from
Submitted on 10-11-2016
Let me begin by saying this is an "old-style" western states Embassy Suites with the interior courtyard style, not the new modern high rise style. This style is perfect when the weather is mild as we experienced, but could be uncomfortable in the heat of the summer. The lobby can not be seen from the highway main entrance. It is slightly off to the left. It has recently been remodeled and it is very modern and airy. The receptionist mentioned they are gradually updating the property. Upon c... Read more
from McMinnville, Oregon
Submitted on 11-11-2016
Eight of us guys stayed here in four rooms for a golf week, enjoyed the excellent pool and hot tub, which was perfect after golfing all day. Very nice to have a Happy Hour every evening with complimentary drinks. Rooms were great and close to a lot of places to eat. The staff was very helpful and the rates were very reasonable. Will stay again if in the area.
from New York, United States
Submitted on 11-11-2016
very satisfied, except the noise above( 3rd floor), we heard their footstep. Need more insulation or thick carpet. Your tennis court is excellent. Your happy hour need some protein like chicken wings.
from TARRYTOWN, United States
Submitted on 13-11-2016
A very good experience. Moderate price with an excellent custom-cooked breakfast. The grounds and pools are very inviting. The evening reception is fun and provides a choice of drinks and hors d'oeuvres.The room was clean and comfortable.
from madrid, Spain
Submitted on 13-11-2016
perfect location, hotel staff very helpful and nice, great hotel for business or family vacation very nice restaurant, great value on food items, somona grill is cutting hedge on their cuisine, fresh California dishes with personality and valance
from Menifee, United States
Submitted on 14-11-2016
The floor above squeaks, and the air conditioning make sounds like and animal trying to get out of a steel cage. Did not realize this problem until the middle of the night too late to do anything about it.
from Cleveland, Ohio
Submitted on 15-11-2016
I stayed at two hotels this weekend-- the Embassy Suites and the JW Marriot in Palm Desert. Both were actually generally pleasant stays, but from a value proposition I have to say that I thought the Embassy Suites was far superior. The JW Marriot does have much nicer grounds and is more self-contained-- golf on premise (if you play, I don't), several restaurants, and some nice views, pools, and landscaping. At two to three times the cost of the Embassy Suites though, I preferred the Hilton pr... Read more
from
Submitted on 15-11-2016
This past week I spent a couple of days at the Embassy Suites Hotel Palm Desert. I highly recommend this hotel to anyone visiting Palm Desert since it is centrally located close to several great restaurants and other local activities. It is also located 20 minutes from Downtown Palm Springs which is great for window shopping or enjoying lunch at one of the outside cafes. I stayed in the Executive Suite which was a comfortable room which sleeps 6 guests and includes a dining table. The only thing... Read more
from Mill Valley, California
Submitted on 17-11-2016
A /C did not work and unit was leaking onto floor. Arrived late so roughed out a nights sleep but woke in a very hot room. Requested new room but told none available. Maintenance finally determined compressor was gone and "miraculously " a room became available. I expected better from Hilton as a HHonors member.
from California
Submitted on 17-11-2016
Lovely pool area and courtyard. The rooms are large and beds are comfortable. Breakfast is cooked to order and you can eat inside or outside. They are in the process of remodeling, so I got a discounted rate for our two night stay. It was well worth what I paid. Everyone working there was so friendly. Bottom line, I will return!
from Avila Beach, California
Submitted on 18-11-2016
We were told there was a fitness center . Upon arrival they informed us the fitness center was under remodel , the hotel was very run down . We usually love staying at embassy suit but we are very disappointed with this location
from
Submitted on 20-11-2016
My check in went very smooth and the staff was very helpful in every way possible at check in. After checking is at around 6:30pm went to the bar for the meet and greet. While there they now have a restaurant there for dinner and is new. I had at least 3 or 4 mixed drinks while waiting for a waitress to stop by. Well it never happened as I seen them greet every woman and ask if they wanted dinner but past men up. So I went to one of them and told them u wanted dinner and I'm a diamond member. T... Read more
from Grand Junction, Colorado
Submitted on 26-11-2016
First the good: staff was helpful, friendly and very accommodating. Pool and hot tub were very nicely maintained. Grounds and landscaping very attractive and clean. Ample parking. Now the bad: Property is old and dated. Walls and ceilings not well-insulated hence the problem with noise from others above and out on the walkways. Room fixtures old and squeaky. Bathrooms way to small. Second sink in the bedroom was a nice amenity. Location is nice but would not stay there again. Breakfast was m... Read more
from Columbia, Missouri
Submitted on 27-11-2016
Average hotel but was in a great location for our family. My inlaws are close and it made the trip easy. Would definitely stay at the hotel again. Breakfast was amazing! Well worth it. Merry Christmas!
from Paso Robles, United States
Submitted on 27-11-2016
I spent 4 nights at Embassy Suites Palm Desert. Excellent location: near Zoo, spas, and shopping. I also spent a lot of time soaking up the sun in the hotel courtyard relaxing, swimming and enjoying the hot tub. Excellent get-a-way!
from New Orleans
Submitted on 29-11-2016
It was noisy and no security. The floor above us squeaked LOUDLY. It was awful. They had a bunch of obnoxious kids around the property and staff did NOTHING to control them. Told me it wasn't their fault.
from orange county ca, United States
Submitted on 29-11-2016
Lovely grounds, nice breakfast and great location. Also nice that there was a tennis court. So often hotels do not provide this. It is an older hotel that has been remolded and is very nice considering the age. Very nice breakfast buffet.
from
Submitted on 30-11-2016
Great location with nice sized rooms; We were in town for Thanksgiving and walked to everything. The staff is extremely friendly and helpful. The breakfast is good with a great selection, and the evening reception ROCKS!!! The grounds could be kept cleaner, but patrons could also do their part and not be slovenly. :-) The pool, hot tub and rooms could use some updating, otherwise our family really enjoyed the stay.
from
Submitted on 01-12-2016
I stayed here 1 night to visit a sick friend in Palm Springs and I'm typically satisfied with Embassy Suites. This visit was very uncomfortable because the heat in the room didn't work and it got as cold as 62 in the room. Also the shower/ tub wouldn't drain and was clogged. The time I arrived was late in the evening so I told this to the concierge during my checkout the next day and he was like thanks for telling me... no apology regarding the visit. So yeah a little disappointed
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