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Embassy Suites by Hilton Ontario Airport

Ontario, CA, US (ONT)

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Based on 655 reviews
Resting centrally in Ontario, California, come and explore all the area has to offer from the comfort of this hotel today!
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Embassy Suites by Hilton Ontario Airport
3663 East Guasti Road, Ontario, CA US 91761

Relaxing Stay
Guests of the Embassy Suites Ontario Airport will find many exciting accommodations waiting for them. Dive into the indoor swimming pool and feel the cool water rush around your body. Enjoy a complimentary cooked to order breakfast every day. Visit the onsite Grab and Go Marketplace, where various sundries, snacks, beverages, and even prepared meals are available. Relax with your friends or coworkers at the onsite Lounge. Business travelers will love the convenience of the hotel`s Business Center, which features 5,300 square feet of flexible meeting and banquet space, work stations, high speed internet, capabilities to print from guest suites and much more. Also don`t forget to visit the Gift Shop during your next visit!

Exciting Attractions
Business and leisure travelers alike will find that they are only minutes from everything Ontario has to offer. Located in the heart of the Business District, such businesses as Frito Lay, Target, Toyota, Fed Ex, BMW of North America and the Citizens Business Bank Arena are only moments away. Those heading for a convention or concert will find that they are very close to the Ontario Convention Center. For family fun, take the kids to GameWorks, where interactive games, simulators, attractions, pool and darts are available. Head over to the Scandia Amusement Park, were thrilling rides and fun activities are available for the whole family. History buffs will love a trip to the Yanks Air Museum, where they can witness a unique collection of airplanes built in the United States. These attractions and more are available for your next visit!

Hotel Amenities

  • Wireless High Speed Internet Access
  • Complimentary Breakfast/Beverage Areas
  • Indoor Heated Swimming Pool, Whirlpool/Hot Tub
  • Lounge
  • Fitness Center
  • Business Center
  • Convenience Store
  • Snack Shop
  • Gift Shop

  • Business Center
  • Business Services
  • Coin Operated Laundry
  • Conference Rooms
  • Free Breakfast
  • Gift Shop on Property
  • Heated Pool
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Lounge/Bar
  • Luggage Storage
  • On-Site Check In
  • Retail Stores
  • Room Service
  • Safe Deposit at Front Desk
  • Shopping
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 655 reviews
Submitted on 17-05-2016
While we could see the Ontario airport from our window on the fifth floor of this building, we never heard incoming or outgoing airplanes. We were much more interested in watching several hawks who flew close to the building on their way to hunt in the field nearby! Our suite, reasonably priced, was spacious, clean, and comfortable. We were not able to take advantage of complimentary drinks in the evening, but we much enjoyed the cooked to order breakfast--wonderful omelets and other egg dis... Read more
from rurikamadrid
Submitted on 17-05-2016
1) Cocktail hour, never even heard of this 2) Breakfast buffet 3) Very clean 4) Spacious rooms 5) Great service By far one of the best experiences I have had in a long time. I felt like I was in Vegas. Very attentive staff and great accommodations. Price was reasonable for what you get.
from Los Angeles, United States
Submitted on 18-05-2016
This Embassy Suites has everything you need and more. All the amenities, free parking, modern and clean decor, close to restaurants and shopping. The room had a bathroom entrance from the bedroom and the living room, this a nice feature for families. I would definitely recommend this property.
from Chicago, Illinois
Submitted on 20-05-2016
On my third night at Embassy Suites, Ontario, California - airport, I arrive late to my room and found that housekeeping did not clean the room during the day. They also not clean a big mess of ice cream on hallway. I report both issues to front desk and person did not care. There was no manager on duty. Before check out, I ask for manager on duty, there was non, again. I went all the way back to my destination. I call back to the hotel and try to talk to manager on duty, after talk to fron... Read more
from Omaha, United States
Submitted on 24-05-2016
This hotel is a great place to stay in the Ontario area. It is very conveniently located to the Ontario airport and the amenities are Great! Free cooked to order breakfast and a fantastic guest happy hour each evening with beverages and snacks. Hotel staff is friendly and professional.
from Elk Grove, California
Submitted on 30-05-2016
The room, staff service and the complementary breakfast is the reasons i will always come back to this home away from home. my wife is already making plans for the next trip to this hotel again. it was lovely.
from San Diego, California
Submitted on 30-05-2016
Would highly recommended this hotel to everyone I know. The location was excellent for my reason to be in Ontario. The staff was very kind and friendly. The amenities we're great. The breakfast was outstanding.
from Salt Lake City, Utah
Submitted on 31-05-2016
This was a great location to Ontario airport. The shuttle drivers were prompt and friendly. The front desk was just as nice and courteous. Our room was beautiful, clean, and had the best bed after a tiring weekend. I wish we could have enjoyed our room longer than the one night we were there. The morning breakfast was delicious. They had everything we wanted and then some. As someone noted, there was a breakfast tray in our hall for at least 24 hours but don't let that stop you from staying ... Read more
from Milwaukee, Wisconsin
Submitted on 04-06-2016
From the friendly front desk staff to the accommodating housekeeping crew TOP NOTCH!! ??? We have been here over 2 months on business and the hospitality has been perfect the entire stay. The food... Exceptional!! The service.... Exceptional!! Make sure you give a hello to Viet in the bar. Keep up the good work our Embassy family!!
from Ontario, United States
Submitted on 05-06-2016
Really enjoyed the meeting room and the snacks Good breakfast and lunch. Very comfortable suites. Nice furniture and good TVs (on in the bedroom and another in the living area. Microwave and minifridge with kitchenette sink and counter space. Good work desk with lots of outlets and good lighting.
from Darien, IL, United States
Submitted on 13-06-2016
Stayed in this hotel probably 20 times over the last couple of years and never had a single issue. Great hotel, great spacious rooms, great staff. Very conventient location, close to the airport, highways, shoping. Highly recommended for business or leasure.
from March ARB, United States
Submitted on 16-06-2016
The whole experience was very pleasant and will be repeated soon. It's nice to have the evening reception with snacks and then a choice of the dining room or the bar menu for dinner. One of the best things was the ability to leave the car in the parking lot for a few days. The staff was great.
from Scottsdale, United States
Submitted on 18-06-2016
Great place to stay. Comfortable accommodations, spacious rooms, awesome food service, friendly attentive staff. Great cook to order morning breakfast included, and evening complimentary managers reception in the evening. Very convenient to Ontario Int Airport and surrounding area.
from Daytona Beach, Florida
Submitted on 21-06-2016
I had a great experience working with Sandra, Imee & Maribel. We had to arrange several guest rooms and meeting room for an extended amount of time. They were amazing to work with and the guests that stayed there enjoyed all of the amenities the hotel had to offer. I would highly recommend a business book their meetings here as well as guest rooms.
from San Jose, California
Submitted on 21-06-2016
Last year I said we'd be back and we just finished our fourth year of our week-long conference at the Embassy Suites Ontario. Again the service was exceptional. We have had the pleasure of working with the same staff over the years and that says a lot about the quality of management and the working environment. All the staff are so service-oriented, they make everyone feel important. Many thanks again to Sandra Von Blogget, Imee Delos Santos, Wolbert, Alfonzo, Francisco and all the others. ... Read more
from Fairfield, California
Submitted on 25-06-2016
Great stay for the family. Room was spacious and clean. Bed comfortable and breakfast on point. Pool area very hot and stuffy would be nice to have complimentary beverage service available for guest as well as periodic check in.
Submitted on 27-06-2016
This hotel is gorge! Rooms are very cozy and beautiful! They have free breakfast that ends at 10:00pm. They also have complimentary appetizer and drinks that starts in the afternoon and ends at 7:00 pm I believe. We were at the hotel early and our check-in is not until 3:00 pm but they let us checked in right when we got there. (Only because there were available room).
from Enterprise, United States
Submitted on 27-06-2016
great hotel with very exceptional staff. only negative is that families with children must traverse the managers reception area from the pool. this means a bar where people are drinking and getting loud.
from Westerville, United States
Submitted on 27-06-2016
My stay at the Embassy Suites in Ontario was a great one. The two room suite gave me plenty of room. The Breakfast was great and the Evening Reception was the best. The staff was very pleasant and quickly helped me with a billing issue. I travel to that area quite often and will always stay at this Hilton property.
from Fresno, California
Submitted on 28-06-2016
Great room and very nice hotel. Breakfast was nice and pool was too. Parking can be an issue with other activities in the hotel. Room service was very good with the quality of the food. Great family hotel.
from Ontario, United States
Submitted on 03-07-2016
They need to clean this hotel. I couldn't see out the hotel suite's windows. Filthy, dirty windows and dirty, stained carpet on the hallways, in the elevator, in the suite. This hotel is not like other Embassy Suites Hotels I have stayed at for the past 30 years. I would not recommend this hotel to others.
from Sparks, United States
Submitted on 03-07-2016
Staff was welcoming, friendly and helpful. Room was excellent , clean Staff at morning breakfast was very personable. Breakfast items were delicious. Managers reception in evening was well attended and accommodating.
Submitted on 04-07-2016
The living rooms is roomy. I had a room facing the mountain which has a nice view especially I was able to see many sets of fireworks. The room is clean, roomy and very new. Complementary drinks and snacks offered in the evening. Overall a very pleasant stay.
from Garden Grove, California
Submitted on 05-07-2016
Embassy Suites provided a perfect environment for all our needs. The evening reception was a great opportunity to visit with other guests. The room was comfortable and there was a nice variety of breakfast selections
from Parker, Arizona
Submitted on 09-07-2016
The good out weighed the bad but unfortunately there had to be a bad. We arrived early, got a good parking spot, and were able to check in. I had already checked in online but still had to supply drivers license and ID and wait a little bit. Then I got handed three gift bags for being a gold member. Each had water and a bag of Sun Chips. They were all the same flavor so no variety. We head up to the room and walk in and were surprised with how much seating there was in the room. It was very nic... Read more
Submitted on 13-07-2016
Quick business trip. Easy parking. Convenient location. Front desk staff were friendly, polite, and efficient on check in. Room was spacious and clean. But, there was no tub, just a shower. Breakfast buffet was very good, and featured a chef cooking omelettes etc. to order. The only negatives were the very dusty/dirty windows and the carpets in the common areas that are worn/stained and should probably be replaced.
Submitted on 13-07-2016
Great location, clean spacious rooms, good value for your money, small room refrigerator, big sofa sleeper! All this and it includes breakfast and an evening manager's reception with drinks!! Friendly hotel staff, the only drawback is the parking sucks!
from Hercules,CA, United States
Submitted on 13-07-2016
This is my first time & first hand to travel to Ontario, CA and my hotel accomodation on this annual board meeting a can say "almost perfect", in a way of location-convenient from the airport, weather wise-not to warm nor cold, transportation availability, and most of all the accomodation as to the benefit of morning breakfast and evening snacks and all the aminities offered to us guests. Keep up the good work to all staff! My stay with your hotel is congenial to our brain to work during our 5 d... Read more
from Santa Cruz, United States
Submitted on 13-07-2016
Friendly staff, Clean Room, Spacious loby, lounge, and dining area. Breakfast buffet is top of the line with free eggs/omelets to order. The evening reception is a must with complimentary cocktails. The indoor pool is kept at a very comfortable temp & the hot tub is nice and hot. Enjoy
from St louis
Submitted on 14-07-2016
This is the second time this year that I have stayed for over a week at this location. Very easy access to the airport and close to many places to eat and shopping. You are right at 10 and 15 so there is easy access to go any direction you need
from Alamo, CA, United States
Submitted on 14-07-2016
I spent 5 days on this property. I found the staff to be very accommodating. I saw that the rooms were well maintained and the common areas spotless. The hotel is right next to the airport. driving directions were good. Only minor glitch was the restaurant was unprepared for a large influx of lunch time business.
from Las Vegas, Nevada
Submitted on 17-07-2016
The convenience of being able to digitally check in was a great tool. Was able to choose floor and area for room. Rooms are ample and very clean. Breakfast was a hit with the kids. Evening reception was nice to relax and unwind. Great place. Will definitely stay again.
Submitted on 17-07-2016
Quality of accommodations was very good. Complimentary breakfast and evening reception increase the value of staying here. Location was pretty good if you needed to leave hotel for restaurants and shopping.
from San Diego, California
Submitted on 19-07-2016
I stay at this property 1-2 times per month on overnight business trips. This is one of my two favorite Embassy Suites. It is light and airy and the rooms are clean and spacious. It is a great location, close to the airport and close to restaurants and Ontario Mills, so plenty of options for dining and shopping nearby. The only complaint I have is on a recent visit, I ended up forgetting a pair of shoes in my room. I called upon arriving home, and was told someone would call me back, but no... Read more
from Bay Area
Submitted on 20-07-2016
The room was spacious and clean. The staff was polite and helpful. We were pleasantly surprised by the breakfast selection. The food was fresh, hot, and tasty. We will definitely stay there again on our next visit.
from Destin, Florida
Submitted on 21-07-2016
As a frequent guest I have always stayed on side opposite of the 10. This week My room faced the highway. Very difficult to sleep,with trucks changing gears and cars running up their engines. This when on all night long. Need to work on additional sound proof technology.
from Cedar Rapids, Iowa
Submitted on 22-07-2016
We had an overall great experience for our recent stay here while attending a convention at the Ontario Convention Center. Shuttle service was the best and all of the drivers very friendly! The free breakfast every morning was a great perk. All of the staff was very friendly. The 2 room suite was great! Was a little disappointed with no tub. Bathroom did have hair on the floor from previous guests, sheets on bed were a little worn, I found the bed to be very hard and uncomfortable for my taste, ... Read more
from Ontario, California
Submitted on 22-07-2016
Service staff was very friendly. Front desk personnel was not available when needed and weren't able to troubleshoot problems like billing. My points were taken for payment of the room and my credit card was also charged as payment for the entire stay.
from Silicon Valley
Submitted on 25-07-2016
We had a short one day stay at Ontario and stayed at this property. We were pleasantly surprised how nice the hotel was. Our room was not facing the freeway (see other reviews), so our room was very quiet. I was originally concerned of the location adjacent the airport, but my concern was unfounded. As others have noted, the front desk staffing seems a bit slim (there was only one person when we arrived and departed) - when we first arrived (it was evening) there was no one at the front de... Read more
Submitted on 25-07-2016
I held a four day training meeting at this location. The catering staff were outstanding. They look care of all the little things while my meeting was going on. Food was very good and well presented. Sleeping rooms were large and clean. Manager's cocktail hour was nice at the end of the day. Front desk was helpful but had to wait a few times when I had a question. I would hold meetings at this location again.
from Sacramento, United States
Submitted on 25-07-2016
Was required to stay over at the Ontario airport due to Southwest flight cancelation. The hotel was selected for its proximity to the Ontario airport. I was delighted to find that the hotel and staff far exceeded my expectations for a last minute stay.
Submitted on 03-08-2016
Before I leave today, I wanted to extend a big thanks to you, Imee and the Embassy staff for making this event such a successful one. We were given only 4 days to pull this event together, and you made it all possible. The professionalism and customer service was "above and beyond" and the food was impeccable. Not to mention our last minute request for a formal dinner to include over 30 people, and you made it happen in just a few hours time - TRULY AMAZING! We truly appreciate all of your hel... Read more
from Dublin, California
Submitted on 04-08-2016
A great hotel! So clean! Rooms to work or great for families! Friendly staff at front desk and dining area! Missed breakfast cut off..asked employee for bagel and coffee...jumped on it quickly with great a smile! Thank you...I will be back! I highly recommend! Close to airport!
from Houston, Texas
Submitted on 10-08-2016
My family stayed here for a Family Reunion and My kiddos enjoyed the in doors pool and my oldest son liked the gym. Overall this is a great hotel for family reunions, conferences or just a couples get away
from richmond, va
Submitted on 12-08-2016
I always enjoy this hotel. The great complimentary happy hour and breakfast is really top notch and adds so much value! I'm never disappointed. I come for business and stay for at least two nights. The location is convenient to a lot of shopping and dining.
from Santa Maria
Submitted on 13-08-2016
This was hands down the best hotel I have ever stayed at! The amazing friendly staff, beautiful decor, cleanliness, and delicious food makes this a perfect hotel for my travels. I really appreciate all the fine details envolved in making my stay there so perfect! Thanks again!
from Phoenix, Arizona
Submitted on 15-08-2016
They always remember me when I check in and are always very gracious and accommodating. I much prefer this property over other Hilton properties in the area because it is newer. The property is only a few years old and well maintained.
from Houston, Texas
Submitted on 15-08-2016
My husband and I and the rest of my family really enjoyed this place. The suites are beautiful and the service was awesome. The only problem I had was our king size bed was a little to hard and by me having lupus my joints wasn't having it. Other than that it was wonderful. We are already looking into staying into another one on our next vacation.
from Kuna, ID
Submitted on 23-08-2016
I travel almost every week. I had a business engagement in Riverside and decided to try this hotel because i needed to fly out early in the morning following the engagement. Not only is this an truly nice facility, the rates were reasonable. The bartender went out of his way to ensure I got dinner despite my coming in late enough that it was closing time for the restaurant. Dinners were great and drinks were reasonable (a rarity in most hotels these days). I appreciated the quality of the room a... Read more
from Itasca
Submitted on 24-08-2016
My favorite place to stay in the Ontario area! Convenient location, friendly staff and love the breakfast and mangers reception ! Rooms are great and bed is so comfy. Easy free parking and nice views of the Rancho mountains!
from New York City, New York
Submitted on 24-08-2016
Next to ONT. New and clean. Spacious lobby. Better service and complimentary breakfast. Like two rooms suite. Gym and indoor swimming pool are awesome. Easy access to 10fwy. Great view from room facing north (mountains and Ontario mill) or south ( ONT airport )
from Ventura, California
Submitted on 04-09-2016
I like this place so much that I'm going to block rooms for my customers to stay here during the upcoming RV show. The staff is wonderful every where you turn! Their restaurant waiters came over to me in the happy hour area and took my dinner order. I never had to move. The waited on me hand and foot! The rooms here are like brand new! I enjoy the mountain view side! Check it out! Sandra Van Bogget helped me book my block of rooms, what a pro!
from Hemet, California
Submitted on 05-09-2016
I recommend this hotel to anyone and everyone! Worth every penny spent here at the embassy suite! The people and the atmosphere and the service is absolutely incredible! Couldn't ask for better! My family and I had an incredible experience here and can't wait to be back soon :)
from Aurora, Colorado
Submitted on 08-09-2016
Embassy suites always treats you right at a fair price. Dont miss out on the nightly free reception with cocktails and snacks. Unlike other hotels embassy suites always has comfy beds with decent pillows.
from Lancaster, California
Submitted on 12-09-2016
We have stayed in numerous Embassy Suite Hotels and this was the best yet!! We will be back next year when we attend our Beling conference. Our room faced the freeway, but we did not hear any noise! We highly recommend this hotel!
from Peoria, Arizona
Submitted on 12-09-2016
We love Embassy Suites for their wonderful breakfasts as well as the complimentary happy hour. We have visited this location several times and feel it's one of the best. The rooms are large and comfortable. The large lobby and happy hour area is also a plus and they have a nice appetizer menu you can order from to go with your drinks. It's right off the I-10 and is a great stop before heading back to AZ the next am. Weekend rates are much better than daily ones.
from Perris
Submitted on 13-09-2016
The service was good however the carpet in the public areas were filthy and when we asked for a mattress to go on the uncomfortable couch bed we were told there was nothing they could do.The housekeeper was aware there were three people in a room but never put enough towels for the three people that were staying there
from Atlanta, Georgia
Submitted on 14-09-2016
Spent the weekend renewing and expanding our family ties. The Embassy Suites location was perfect for those arriving by air or driving. Plus there was plenty of restaurants and shopping nearby. The rooms are well appointed and the staff top notch!
from Moraga, California
Submitted on 13-09-2016
I highly recommend this wonderful hotel . Is very elegant, nice decoration, clean great group of employees who always please you . The rooms are beautiful decorated, nice showers , and a very elegant bathroom. They look newly remodeled. Great wifi . The food is a great and good quality. I love the happy hour . Delicious breakfast.
from Atlanta, Georgia
Submitted on 15-09-2016
No complaints at all. Hotel was very clean and comfortable. Hotel staff was very accommodating. Digital key option was very nice. Breakfast in the morning was good as always at Embassy Suites. Did not get a chance to use the managers reception.
from Oakley, California
Submitted on 16-09-2016
Great location to stay. Conveniently located by the airport and shuttle drivers are very friendly. Front desk friendly and welcoming. Rooms are always clean and set up for extended stays with separate living and bedroom areas and a desk space.
from Upland, CA
Submitted on 15-09-2016
The Hotel experience we had was very good and will staying again in futures. Breakfast and evening open bar was excellent The Room and location was perfect we had a such a good time and will be recommended to our friends and family. MK
from Memphis, Tennessee
Submitted on 16-09-2016
This is an excellent hotel. The staff was very accommodating and actually went above and beyond to help me. The hotel is conveniently located within 5 minutes of the Ontario, CA airport. The restaurant breakfast was very nice with a number of choices. I will definitely stay at this hotel on future business trips in CA.
from Torrance, California
Submitted on 17-09-2016
Nice looking hotel lobby and lounge/bar area looks great. Would've had a perfect experience if there wasn't huge stains on the hallway floors going to my room and front desk staff could've been more friendly
from San Clemente, California
Submitted on 20-09-2016
We celebrated our parents 50th wedding anniversary at the Embassy Suites Ontario Airport. We had 150+ guests attend. The facilty was absolutely perfect! The lounge was fantastic to visit with guests that came from all over the country. The shuttle service was perfect for picking up guests from the airport. The staff was fantastic! The facility was clean and beautiful. I would defiantly recommend it.
from memphis, United States
Submitted on 21-09-2016
satisfied generally with everything, no complain, I would recommend this hotel for stay. The rooms were clean, close to the airport, free shuttle service for pick ups and drop offs, free shuttle service to the mall and back, complimentary breakfast was good and satisfying, friendly service.
from Sacramento, California
Submitted on 24-09-2016
Everything was perfect. Definitely go see Raphael in the lounge. His service is impeccable! He knows how to make you feel welcome. Friendly, goes out of his way to make for a great stay. Rooms were clean, towels soft, bed comfy & overall atmosphere cozy.
from Palm Desert, California
Submitted on 26-09-2016
Bed is very comfortable good breakfast dinner was even better the pork ??? chop is to die for free cocktails it gets no better i will be back real soon close to dam near anything you need is less than 10mins away
from Baltimore, Maryland
Submitted on 27-09-2016
I worked with Sandra Van Bogget and her team to book multiple rooms for work. Our entire experience from booking to check out was fantastic. I plan to stay here again when ever I find myself in the area. Thank you for a great overall experience!
from San Jose, United States
Submitted on 27-09-2016
This Embassy Suites is the NICEST, I repeat the NICEST Embassy you will stay at. The rooms are updated with nice fixtures, very spacious, and CLEAN. They have a bunch of channels to choose from as well as a large fridge and microwave in your room. Their breakfast quality is top of line as well as their managers reception. It is worth waking up, although the breakfast area is sort of small. The Staff is very friendly (thank you Derrick for your help) and accommodating. The only downfall I would s... Read more
from Manteca, California
Submitted on 28-09-2016
On our Stay Hotel food was cold bathroom in common areas were filthy and customer service was non-existent. On the bright side the bartender was fantastic. Hotel room was very clean but beds were very hard
from San Diego, California
Submitted on 29-09-2016
One of THE BEST pasta and steak I've had. The service was AWESOME! The chef/cooks really know what they are doing behind that kitchen. 10/10 I recommend this tremendous place to ever who wants to come by and eat. Best place to eat at anywhere in ONTARIO CA
from Golden, Colorado
Submitted on 03-10-2016
Located right off I 10 in Ontario. Less than 5 minutes to the airport. The rooms are nice and brand new. Staff is helpful. I would highly recommend it if you are trying to get a hotel near the airport.
from Phoenix, Arizona
Submitted on 03-10-2016
We stayed at this hotel for a quick trip to California. We checked in late. I waited patiently to be addressed by the person at the check-in desk, but she kept her head buried in her computer. She only lifted her head to help the rude person who cut in front of me. I was finally checked in, but she was very short and not very friendly at all. The breakfast is the best free breakfast that I have had, but at this location the potatoes were cold and the bacon was burnt. There was no hair drye... Read more
from Rancho Cucamonga, United States
Submitted on 04-10-2016
Nice place to stay, perfect local for the Ontario Airport! Staff is friendly and property is clean. Pool is indoors so forget about the California Sun hitting your body. Evening Reception is a great idea for guest to unwind, but would suggest for management to work out better food faire. I would stay here again, great location with many shopping and restaurants near by. Rooms are comfortable and clean! I recommend highly!
from Chicago, Illinois
Submitted on 08-10-2016
This is the 'new generation' of Embassy Suite hotels and it is simply lovely. PROS: Clean, clean, clean Excellent Manager's reception at 530 daily with free drinks and excellent snacks Very good, reasonably priced room service options Outstanding breakfast service Rooms are beautifully appointed and such a nice change from the 'standard' Embassy Suites Great lighting throughout - even in the bathroom! Big shower with a rainfall showerhead Plenty of countertop space in the bathroom Soft, fluffy ... Read more
from Modesto, United States
Submitted on 10-10-2016
It was a beautiful place to stay. The only problem is it's close to the airport and if you are a light sleeper you could hear the plane. I slept great my has been not so good. The rooms were clean the service was excellent.
from Oceanside, California
Submitted on 12-10-2016
We stayed here for the wkend for our 50th reunion. We had 170+ people and the food and accomidations were excellent. Our room was fantastic and the staff was excellent! I would recommend this hotel to anyone.
from Oceanside, United States
Submitted on 11-10-2016
Excellent service, excellent staff-all around a wonderful fun experience and I will book further events as well as stay there for personal use..we loved the staff and all the personal service we got, could not be happier..Thank you so much
from Mesquite, Nevada
Submitted on 12-10-2016
Stayed last weekend for a high school reunion. Very impressed with the facility. Spacious, clean, modern room, plus excellent breakfast and evening reception. I would stay here again without hesitation.
from Yorba Linda, United States
Submitted on 12-10-2016
One of the nicest Hotels I have stayed in at a somewhat affordable price. All of the Staff are A+ and the Hotel as well. Everyone actually seemed to care about the quality of our stay from the time we arrived to the end of our stay. I was really Impressed with our visit.
from Orange Park, Florida
Submitted on 14-10-2016
The Embassy Suites Ontario Airport is and older but excellent property. The service I received was worth every penny if not more for these accommodations. With the close proximity to Ontario Airport, I was surprised how quiet and peaceful the hotel was. With all of the extras provided, I would recommend this hotel to anyone looking for a quality stay.
from Duluth, Georgia
Submitted on 18-10-2016
Do not pass up on this hotel. If you get the chance to stay, it will be a wise choice!! The cleanliness, exceptional breakfast, and comfortable beds make this hotel an excellent stay for you and/or the entire family. You'll love it!!
Submitted on 20-10-2016
The Embassy Suites - Ontario CA property is less than a mile away from the Ontario International Airport and the suites are very spacious, clean and contemporarily appointed. Front desk and room attendants were very attentive and professional. Free shuttle service to and fro the airport as well as all the local restaurants within a three (3) mile radius. Conveniently located to Hwy 60 and is a great alternative to flying into LAX to be able to get into East LA Complimentary full service mad... Read more
from Grants Pass, United States
Submitted on 21-10-2016
This place is awesome. Very clean and professional staff. Food was great with lots of choices. Room was laid out perfect and was very roomy. I would defiantly recommend this hotel as 1st choice. The location is easy to get to. Lots of parking spaces. The meeting rooms were clean and organized. They even changed the table cloths every night for the next day.
from Seattle, United States
Submitted on 21-10-2016
The hotel is in a very nice quite area. Close to the airport. Great staff and very clean. Issues the Hotel driver got lost and did not want to use navigation to find location missed a lunch meeting. The rooms you will not be able to change the temp under 67 and the windows will not open. Good luck and have a safe trip
from Yucaipa, California
Submitted on 24-10-2016
Service has greatly declined at this hotel. Managers reception is way too crowded and service at front desk is not very friendly. Pricing for this hotel has increased and they are other hotels in the area with better service.
from Escondido, California
Submitted on 24-10-2016
Hotel overall was clean. Room service request to front desk took over 45min to get a set of silverware and an extra pillow, after calling twice. One of the front desk guys was not very friendly. Complimentary breakfast was very good. Food was great and the staff kept it full and clean dinning area. I would stay here in the future.
from West Chester, Ohio
Submitted on 26-10-2016
I travel to this area periodically and am also quite familiar with the area because I once worked nearby. There are a number of hotels in Ontario but my personal opinion is that this is by far the nicest I've visited in town. The building is new, the rooms have plenty of space with a living room and bedroom, and they are very comfortable. The public areas are kept up well, and having a complimentary, full delicious breakfast in the morning coupled with an excellent happy hour in the evening a... Read more
from Brea, United States
Submitted on 02-11-2016
Wasn't expecting the inside to be so modern and fresh. Enjoyed our stay. Evening reception was a great treat - had chips, lasagna and tea. The pool area was perfect for our kids to enjoy since it was indoor.
from Newbury Park, California
Submitted on 03-11-2016
I'm usually very pleased at this hotel. But our stay this time was dissapointing Cleanliness needed , broken AC , no book for food information in the room We called about the AC no help there and the bathroom wasn't clean
from Sonora, United States
Submitted on 04-11-2016
This was a lovely quick stay. I have stayed at other hotels in Ontario and am never satisfied, but the Embassy Suites is a step above. Beautiful modern entry, restaurant, and rooms. Clean and fresh. Ample towels. Quiet Rooms. Great staff. Breakfast had quite a few offerings, and the dinner room service was very good. Overall, a very nice night, and worth the cost.
from Las Vegas, Nevada
Submitted on 07-11-2016
When this property opened,it was a very nice, modern change for an Embassy Suites. Unfortunately, it is now just an average property lacking in customer service. Beds and pillows are very uncomfortable and on-property parking does not exist late in the evening. Price paid was fair for the room layout, but as mentioned, it is difficult to get some rest when the bed is extremely hard and the pillows are lumpy.
from Pueblo, Colorado, Usa
Submitted on 10-11-2016
We travel extensively, usually business trips, and we choose Embassy Suites whenever possible. Simply enjoy the cook to order breakfast and the complimentary reception in the evening. As long as that's part of the stay, why would we book with anyone else?! We just had a very pleasant stay at the Embassy Suites at the Ontario Airport, CA. We have family nearby and we will definitely visit this hotel again.
from Phoenix, United States
Submitted on 11-11-2016
Booked due to location to a sporting event and their free breakfast. Expecting "average" experience. Instead was shocked to find almost zen bathrooms, stylish unmarked , unstained furniture and clean smell. Way to go Embassy Suites !
from San Salvador, San Salvador, El Salvador
Submitted on 14-11-2016
Its a nice hotel, good breakfast options, nice lobby, comfy bed, big bathroom. I only stayed there for a night but it was a good choice. Its close to the Ontario Airport and Ontario Mills so its convinient but you still need to have a car to go to places because around the hotel there is nothing to do. Overall nice stay, need more parking spaces though. One thing you need to be careful, I had a previous reservation booked and we cancelled it, they say they didnt get the cancellation notificat... Read more
from Rockford
Submitted on 14-11-2016
I stayed one night before an early morning flight. The hotel and room were nice and priced fairly. I was very pleased by the shuttle driver. Two of us were waiting (early) for the first morning shuttle. He graciously took us and then came back for the next riders. True customer service. Two weeks later I tried to book a room before another early flight. The price was much higher. As a Hilton honors I was disappointed and chose another property.
from Dallas, United States
Submitted on 17-11-2016
Understaffed and needing some new management. Employees not working and have bad attitudes. Maybe they are all mad because Trump won. The digital check in didn't work. Several people were camped in the lobby at 3 pm waiting for them to clean rooms. I only saw 1 housekeeper on my floor, that's a big floor.
from Los Angeles, California
Submitted on 20-11-2016
I very much enjoyed my stay at Embassy suites Ontario. The rooms were lovely, and the common areas were very bright and modern. I would unequivocally recommend this hotel property. It is also one of the newer embassy suite properties. I look forward to many more stays at this hotel when doing business in the Ontario area.
from Ontario, Canada
Submitted on 21-11-2016
Do not stay here. There are so many other options, pick one of them. Bathroom was filthy, internet quality was poor and would not stay connected, and to top it off, the general manager doesn't have time to talk to dissatisfied customers.
from Surrey, British Columbia
Submitted on 21-11-2016
Clean wide open spaces in the foyer into the restaurant made the entrance very grand and inviting. Front desk pleasant and helpful. There was excellent salad and "snacks" at the managers reception. Breakfast as always with Hilton very good.
from Folsom, California
Submitted on 27-11-2016
I have stayed here twice during the past month. Both times, I experienced exceptional customer service. On my first stay, I arrived at 2:00 AM and had to leave for a flight at 6:00AM. Check in was quick. The room was awesome. The rain-style shower head in the bathroom provided a relaxing and restorative hot shower before I turned in on the super comfy and clean bed for my short nap before waking up to catch my flight. They provided a handy wake up call to ensure I would not oversleep. The des... Read more
Submitted on 27-11-2016
The good + Clean Property + Beds were comfortable + Bathroom was spacious + You can get hot breakfast (read the bad too) + Spacious The so so... = Location = Eating Options near by The bad - Check in (Ok, they were understaffed during the Thanksgiving weekend!, but that is not my problem) - Service (Not sure if we felt welcome at this property) - Hot Breakfast (This gets tedious if the hotel is sold out, long queues, and lack of seating space makes this quite a slugfest)