Submitted on 29-07-2016
When traveling, we typically consider several factors in choosing a hotel, then rating it afterwards. Reviews by others are very important, and we do our homework. Also considered are location, price, breakfast, communication. Comfort, lighting, bathroom space, water pressure...all things that make a stay comfortable or not. We try and get hotels that have character or a feel for where we are, for the type ...
When traveling, we typically consider several factors in choosing a hotel, then rating it afterwards. Reviews by others are very important, and we do our homework. Also considered are location, price, breakfast, communication. Comfort, lighting, bathroom space, water pressure...all things that make a stay comfortable or not. We try and get hotels that have character or a feel for where we are, for the type of trip we are on. In other words, when in Prague, we don't want the Hilton. Exceptions are when we need a place to just sleep while passing thru an area.
I wrote my review before I went back and read the latest ones from when we were eat the resort. Pretty close to other opinions.
This was our first stay at The Village for an annual work conference (for hubby, I just play). We have typically stayed at the other nearby resort where the conference is held. Because that location was totally booked we got a chance to stay here. There were positives and negatives, but this is going to sound very negative.
The resort: Is in a great location It is mostly shops with a few restaurants, which I didnâ??t pay much attention to. OTOH, when we needed a meal it was nice to have more options without driving, although we rarely ever eat at the resort area. The idea of rooms above the shops is pretty neat. I especially enjoyed the close complimentary tram with our room rate. It gave me something new to do. I was able to get to the upper and lower trails easier without taking the car. Hubby walked the mile or so to his meeting to get his steps in so the car stayed parked in the very convenient and more secure underground parking, which we liked. I liked having the car fairly close to get to as needed. We happened to be there for Blues Tuesday which I had always missed from the other place when hubby was out the the group at an expensive dinner. On this particular night, and I was thrilled I had a balcony room which overlooked the staging/audience areaâ?¦.unfortunately the band didnâ??t make it. Oh well. It was fun to watch the people from above while eating my previous nights leftovers and enjoying a book after a day of hiking. Not having a pool on site was pretty sad. Granted the one at High Camp is amazing, but at the added cost? Took a peek at the jacuzzi in our green building. Not even tempting to think about. Game/Media roomâ?¦you gotta bring your own or go rent some movies to see a itty bitty TV (scaled not to the room).
The room: For the high price we expected classier, nicer, but otherwise it was nice. The AC didnâ??t work. ( we asked them to try and fix it but we have not idea if they ever came back- it seems all the rooms were the same setup) There was a big bertha kind of contraption which only had 1 working speed setting (hi?) and loud next to the couch and TV. We couldnâ??t run it because we couldnâ??t hear the TV without cranking up the volume.
At night we left the windows open to try and cool the room down some. Of our 4 nights, all were pleasant except for the Blues Tuesday night. Between the inconsiderate new person above us who stomped around and blasted his music (louder than the radio dj during the Blues evening) till way past quiet hours, and the loud discussions going on in the courtyard all night, we didnâ??t sleep.
The room: 234 was clean and comfortable, some signs of wear mixed with nicer updates. I appreciated the very functional kitchen (I fend for myself when hubby is getting all his meals taken care of). The bed was comfy, great shower pressure.
For as many lights as there were in the room, it was very dark. Lots of bulbs, but low wattage. The non led lights also put out a lot of heat which was noticeable considering our AC didnâ??t work. The last morning I couldnâ??t stand the crooked globe over the kitchen table so I reached to adjust it. When I did, another light bulb came on. Much better. Bathroom was big with a high ceiling. With the lights so high up it was not great lighting. The tub space was longer than the norm with the towel rack inside. Hubby and I both noticed the towels were warm when we grabbed for them. That would be nice in the winter. The tub diverter didnâ??t work well. 1/2 the shower water went out the tub spout. I left a note on our bed for it to be fixed after we check out. Because I kept returning to the room mid to late afternoon when the cleaning crew was there I learned our housekeeping lady didnâ??t speak english. I tried spanish and she still didnâ??t understand when I asked her how long till the room was ready. I was kind of disappointed in the housekeeping. We hung our towels each use to keep but they were always replaced. (I thought hotels were conserving water?). That is not unusual but our little samples didnâ??t get replenished. We had the same little single soap for shower and sink all 4 days and we ran out of TP. I had to get one under the sink, then call down for more before it was gone to not get caught. We used 2 bowls, 2 spoons, a knife and maybe a plate in the morning. Once they were handwashed. The other days they were run in the dishwasher.
Neither TV remote worked. They were very worn and it took a long time to get them to do anything. We tried both on both tvâ??s. Hubby is the â??remote personâ??.
Twice I couldnâ??t get access to room or garage. I was told to keep the key away from my phone. key was in pants pocket. Phone was buried in backpack pocket. I guess it erases the code. Got it recoded. Garage was machinery glitch. I was glad to see the person in front of me have the issue first. Not just me. It was quickly remedied so we could get in.
Worst of all was the TV. It was the worst we have ever had in all our travels around the world. Like slow streaming and pixilated surges of clear, not , clear, not..â?¦ See my photo.
The desk staff was pleasant and accommodating. Probably one of the nicest things at the resort. We do travel a lot and arenâ??t complainers. We just expect to get what we paid for. This was not so great, but all things that can be fixed if they try.
Would we stay here again? If we had a good deal on the price but not even at what we paid, which was 1 night free with 3, I think at company expense.