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Doubletree Hotel Los Angeles - Norwalk

Los Angeles, CA, US (LAX)

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Based on 524 reviews
Stay at the Doubletree hotel in Norwalk and be minutes from either Downtown L.A. or the Anaheim Convention Center.
Room & Rates
2 DOUBLE BEDS NONSMOKING - Doubletree Hotel Los Angeles - Norwalk - 1

2 DOUBLE BEDS NONSMOKING

This 2 Double Bed room includes:
  • Wi-Fi (fees apply)
  • Sweet Dreams Experience Bed
  • 32-Inch TV
  • Desk
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2DOUBLES EXECUTIVE NONSMOK - Doubletree Hotel Los Angeles - Norwalk - 2

2DOUBLES EXECUTIVE NONSMOK

This 2 Double Bed room includes:
  • Evening Reception
  • Complimentary Breakfast
  • Wi-Fi (fees apply)
  • Sweet Dreams Experience Bed
  • 32-Inch TV
  • Desk
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1 KING BED NONSMOKING - Doubletree Hotel Los Angeles - Norwalk - 3

1 KING BED NONSMOKING

This 1 King Bed room includes:
  • Wi-Fi (fees apply)
  • Sweet Dreams Experience Bed
  • 32-Inch TV
  • Desk
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1 KING EXECUTIVE NONSMOK - Doubletree Hotel Los Angeles - Norwalk - 4

1 KING EXECUTIVE NONSMOK

This 1 King Bed room includes:
  • Evening Reception
  • Complimentary Breakfast
  • Wi-Fi (fees apply)
  • Sweet Dreams Experience Bed
  • 32-Inch TV
  • Desk
Hide room details
1 KING JR SUITE NONSMOKING - Doubletree Hotel Los Angeles - Norwalk - 5

1 KING JR SUITE NONSMOKING

This 1 King Bed room includes:
  • Living Room
  • Sofa Bed
  • Mini-Fridge
  • Microwave
  • Wi-Fi (fees apply)
  • Sweet Dreams Experience Bed
  • 32-Inch TV
  • Desk
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1 KING JR SUITE EXEC NOSM - Doubletree Hotel Los Angeles - Norwalk - 6

1 KING JR SUITE EXEC NOSM

This 1 King Bed room includes:
  • Living Room
  • Sofa Bed
  • Mini-Fridge
  • Microwave
  • Wi-Fi (fees apply)
  • Sweet Dreams Experience Bed
  • 32-Inch TV
  • Desk
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1KNG WHIRLPOOL STE NONSMOK - Doubletree Hotel Los Angeles - Norwalk - 7

1KNG WHIRLPOOL STE NONSMOK

This 1 King Bed room includes:
  • Living Room
  • Sofa Bed
  • Mini-Fridge
  • Microwave
  • Wi-Fi (fees apply)
  • Sweet Dreams Experience Bed
  • 32-Inch TV
  • Desk
Hide room details
1 KG JR STE ACC RI SHWR NS - Doubletree Hotel Los Angeles - Norwalk - 8

1 KG JR STE ACC RI SHWR NS

This 1 King Bed room includes:
  • Living Room
  • Accessible Roll-In Shower
  • Sofa Bed
  • Mini-Fridge
  • Microwave
  • Wi-Fi (fees apply)
  • Sweet Dreams Experience Bed
  • 32-Inch TV
  • Desk
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1 KG ACC BATHTUB NO SMOK - Doubletree Hotel Los Angeles - Norwalk - 9

1 KG ACC BATHTUB NO SMOK

This 1 King Bed room includes:
  • Living Room
  • Accessible Bathtub
  • Sofa Bed
  • Mini-Fridge
  • Microwave
  • Wi-Fi (fees apply)
  • Sweet Dreams Experience Bed
  • 32-Inch TV
  • Desk
Hide room details
1 KG ACC RI SHWR NO SMOK - Doubletree Hotel Los Angeles - Norwalk - 10

1 KG ACC RI SHWR NO SMOK

This 1 King Bed room includes:
  • Living Room
  • Accessible Roll-In Shower
  • Sofa Bed
  • Mini-Fridge
  • Microwave
  • Wi-Fi (fees apply)
  • Sweet Dreams Experience Bed
  • 32-Inch TV
  • Desk
Hide room details
1KNG SYCAMORE STE-TOP FLR - Doubletree Hotel Los Angeles - Norwalk - 11

1KNG SYCAMORE STE-TOP FLR

This 1 King Bed room includes:
  • Evening Reception
  • Complimentary Breakfast
  • Over-Sized Bathroom
  • Wi-Fi (fees apply)
  • Sweet Dreams Experience Bed
  • 32-Inch TV
  • Desk
Hide room details
Doubletree Hotel Los Angeles - Norwalk
13111 Sycamore Drive, Norwalk, CA US 90650

This freshly updated suburban Los Angeles hotel offers upscale accommodations near popular Southern California theme parks like Disneyland® Resort, Universal Studios Hollywood and Knott's Berry Farm. They`re only 20 miles from Los Angeles International Airport (LAX) to the north or John Wayne Airport (SNA) to the south, but easily accessible from the Burbank, Ontario and Long Beach airports, too. They`re convenient to the beaches and dozens of world class golf courses like nearby Westridge and La Mirada. This location offers quick access to all the great L.A. area attractions such as the LA Forum, Venice Beach, South Bay Galleria, Santa Monica Beach and Pier, Long Beach, The Queen Mary, Staples Center and the Los Angeles Convention Center.

They offer modern hotel rooms, suites and executive accommodations that are both stylish and comfortable, boasting a long list of pampering guest amenities. L.A. area business travelers and vacationers alike will appreciate generous work surfaces, our luxurious Sweet Dreams bedding, flat panel TVs and wireless high-speed internet access in all guest rooms. Other guest services and amenities include:

  • Concierge level and lounge
  • Sparkling outdoor pool and whirlpool
  • Plentiful, complimentary onsite parking
  • 24-hour Fitness Center by Precor®
  • In room dining

Enjoy the Sonoma Grill restaurant, where you`ll find your favorite menu selections prepared fresh daily for breakfast, lunch and dinner. Meet friends or associates for cocktails or a glass of wine in the The Vine Lobby Lounge. And don`t forget to start the day right with their extensive Doubletree Breakfast buffet. From start to finish, your stay at the Doubletree hotel in Norwalk is guaranteed to please.

AMENITIES:
  • ATM Machine
  • Business Center
  • Business Services
  • Elevator / Lift
  • Fitness Facility
  • Gift Shop on Property
  • Lounge/Bar
  • Luggage Storage
  • Outdoor Pool
  • Room Service
  • Safe Deposit at Front Desk
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 524 reviews
from Sunnyvale, California
Submitted on 12-05-2016
Easy access and great locations to reach areas around Orange County and LA. The hotel is in dire need of some TLC tho. Some parts are very contemporary and others are still stuck in the 90's.if Hilton decides to update it throughout, it will be a great place for business and leisure travelers.
from Phoenix, Arizona
Submitted on 13-05-2016
Very nice staff, very clean hotel, service is superb. Good restaurant with good quality food. The only downfall is location of hotel near freeway, that creates a lot of noise. Other than that, I would highly recommend and probably will stay there again.
from Avalon, United States
Submitted on 19-05-2016
A group of us have stayed at the Double Tree Hilton two years in a row. The customer service is excellent! The staff goes above and beyond. The only reason I rated it Very Good instead of Excellent is that the rooms could use updating.
from Birmingham
Submitted on 21-05-2016
I booked to stay at Doubletree hotel due to its location and the need to find a place to crash after a long flight. Its relatively easy to find, a short drive ftom LAX. Theres ample free parking for guests. Check in was swift and smooth, something had 'happened' to my reservation so I was upgraded to a room on 6th floor. The room was very clean, spacious and comfortable with sittting area & good size bathroom. The only criticism is I could hear traffic on the Freeway which I could see from... Read more
from United States
Submitted on 25-05-2016
I came in for a conference and was warmly welcomed by the staff. Every employee there seemed to be invested in making my stay enjoyable. The room was very clean and comfortable. I had a nice workout in their gym.
from Los Angeles, California
Submitted on 30-05-2016
Expected more from Hilton chain. The hallways and entry seemed very clean and imoressive. Once I entered my room it smelled musty. The AC unit was not working so I had to unplug it from running. Didn't want to inconvenience anyone so I just took best time of it and remained since I was able to open the window for fresh air.
from Fremont, California
Submitted on 03-06-2016
The room was clean, bed comfortable, breakfast buffet was scrumptious. Easy access to my son's college. Overall a wonderful experience. Whenever I entered the lobby I was warmly greeted and, if I wanted, was offered a warm cookie. The lobby staff is my favorite part of each trip because of their attentiveness and helpful service. My son attends college in Southern California, and even though this is not the closest hotel, I prefer to stay at the Double Tree because of the exceptional service I e... Read more
from Chula Vista, California
Submitted on 06-06-2016
Very much enjoyed my stayed. The food, and accomadations very nice. I am a Hilton Honors customer and they treated me very well. I loved the Sonoma grill downstairs. Food was very good. I was glad I didnt't have to go anywhere. Everything I needed was at my fingertips!
from Long Beach, California
Submitted on 07-06-2016
My fiancée and booked over 30 rooms for our wedding this past weekend, June 4th and our guests and I had the worst experience ever. The person we were coordinating with, Virginia Zuno, was horrible for the start. She was extremely difficult to get ahold of, didn't return emails in a timely manner, and outright lied on multiple occasions. As we were getting married at 330pm with check in to the hotel at 300pm, many of our guests requested early arrival which Ms. Zuno said would be no issue. We... Read more
from
Submitted on 09-06-2016
Great condition, super clean and decent service. Fitness center was also in great shape with good equipment. Didn't have any issues or problems. The restaurant was the highlight of the stay. Fantastic service and great food. I had two meals there and was really pleased with both.
from Lewisville, Texas
Submitted on 10-06-2016
My first impression of the hotel was very good, I was greeted well at the customer service desk, once I started using the internet, I observed that the internet was very slow, it literally crawled on my ipad and laptop, I was on the 7th floor, so it might be the elevation, but I doubt it. Breakfast was really good at the hotel restaurant, though little expensive. Coming to the cleanliness, the room was cleaned pretty good but not the bathroom in the three days I have stayed at this hotel. Overal... Read more
from Phoenix, Arizona
Submitted on 11-06-2016
All hotels in the area were booked except this one. Can see why. Nice staff. Clean. Just very old - worn out. Given the state of the property you'd expect at least newer towels. Not there. See my picture of sink. This is a top, 8th floor room, so should probably be best they offer. I give it average to below. If you are looking to stay where it would be equivalent to your own home, not your place. I stayed .. I ate.. I wasn't creeped out. Guess would just never go again unless everyth... Read more
from Plano, United States
Submitted on 15-06-2016
Condition of Hotel very poor and smells. Guest service non-existent. Staff rude and unwilling to help with any issue. Everything you ask for is extra like refrigerator in your room even for executive platinum members. Loud teenagers having parties all night.
from Daly City, California
Submitted on 19-06-2016
Great customer service! Clean, good food. All employees made us feel welcome and went out of their way to meet and exceed our expectations! We stayed because it was pretty close to Disneyland, about 12 minutes away by freeway. Close to movie theater, Outback restaurant and city hall. Very safe neighborhood.
from Henderson, Nevada
Submitted on 20-06-2016
I really enjoyed my stay, the room was so clean and it was nice and cold too. Everything was just great. I couldn't ask for anything else. Thank you so much for making my stay one of the best I ever had.
from San Diego, United States
Submitted on 27-06-2016
Chose the hotel for proximity to the Norwalk courthouse (within walking distance). The hotel is attractive and the staff is especially friendly. Only drawback was a noisy air conditioning unit though I did not report the problem since I only stayed one night.
from Phoenix, United States
Submitted on 30-06-2016
In the room, there are water bottles you can open and pay for. I noticed as I was drinking, it tasted like tap water. Then I looked at the other bottle. I noticed the seals were broken. Someone who must have stayed there before us, drank the water, then refilled it with tap water. Housekeeping should have noticed the water was used because the seals were broken. When I realized this, I was disgusted beyond belief. I mean, what if someone poisoned the water? I didn't know and I was worrie... Read more
from Los Angeles, California
Submitted on 04-07-2016
I stayed at this hotel only one night. Check in was easy and I enjoyed the warm cookie they gave at the entrance. Room was very clean. They also gave me complimentary wifi because I am a Hilton member. Check out was also easy. Parking was free and plenty. My only complaint was the water pressure which was a little low for me.
from Guadalupe, California
Submitted on 06-07-2016
Great location close to multiple restaurants less than a mile away. Walking distance to movie theater and easy access on to I5 freeway. Easy 30 min drive to Disneyland. Plenty of free parking. Yes! free parking in LA... Unheard of.....
from seattle, United States
Submitted on 06-07-2016
Renovated rooms and lobby. The room I stayed in was in good shape except it did not have a Safe for valuables. Refrigerator and microwave would have been nice but was not included. Ice machine on our floor looked like it needed some service and cleaning. (corrosion on machine, puddles of water on floor). Shower needed a little drain fix. Popcorn ceiling a little dated. Couch was old and stained. Other than that the room was fine. I stayed on the 4th floor.
from Monterey, United States
Submitted on 11-07-2016
The concierge floor was not in operation so don't expect those amenities, no bellman so you have to deal with your luggage as best you can. Parking was pretty easy but do not leave the lot the same way you came in as the street doesn't allow u turns if you want to go south on Sycamore Drive, there is another unmarked exit that works. Beware of the clear, spinning front door, clear walls poorly marked, it's very easy to bash into them on arrival.
from New Delhi, India
Submitted on 13-07-2016
Room was very bare. No chairs or coffee table. No refrigerator or safe. Our breakfast was included in the room price. But it was the same menu every day for 4 days we stayed. Became very monotonous eating same stuff daily.
from Albuquerque, New Mexico
Submitted on 16-07-2016
This is an average hotel priced as an exclusive property that just doesn't measure up. The room a/c units are very noisy. And, while the windows will open to let in fresh air, the property is right next to a busy freeway and the noise there is a problem. I would suggest an odd-numbered room on the north side to minimize free way noise. I am a Hilton Honors member entitled to two free bottles of water for each stay, but I was charged for the one I drank probably because I used their online ch... Read more
from San Francisco, CA
Submitted on 19-07-2016
Stayed one night for a work related conference. Greeted at check in with a warm chocolate chip cookie. The room itself was adequate. Older furnishings and bathroom that needs to be updated/replaced. Not what I've come to expect from Hilton. Many other people commented on the noise from I-5. My room was located in the front of the hotel and did not directly face the highway. Even with that, I had a very difficult time sleeping because of all the traffic and the a/c that stays on all th... Read more
from Sacramento, California
Submitted on 27-07-2016
The best part of this stay was the warm chocolate cookies. I thought this was an average hotel for the price we paid. What attracted me to this hotel was the free parking and that is rare in Los Angeles. I liked that this location offered a digital key which you can use through the HHhonors app from your phone. Moreover, there was not much amenities offered in this hotel, there was no microwave, fridge, or safe and I believe for breakfast you have to pay separately. The room was mediocre, ... Read more
from Pearland, Texas
Submitted on 27-07-2016
one experience at this place, Diana and Evangelina along with all three chefs, making omelets as well as the whole waitstaff during the breakfast / brunch time. if i was to visit the area again, i would stay here in a heartbeat. close proximity to the freeway as well as quiet, too
from delaware, United States
Submitted on 28-07-2016
Not happy with my stay. The staff needs to be more friendly and caring and welcoming. Housekeeping needs to improve. Get some new towels and wash cloth and napkins. Tidy up the rooms so that we enjoy our stay
from Bel Air, Maryland
Submitted on 29-07-2016
The staff at the hotel were very friendly and scrimmaging, the room was clean and comfortable. There is a theatre within walking distance and restaurants nearby. It's convenient to the freeway and Disney Knott's and beaches.
from Saint Paul, Minnesota
Submitted on 10-08-2016
Ok Doubletree, you can tell it is outdated but they did remodel the lobby, the restaurant and entry ways. The rooms need a facelift as they are outdated and can tell aren't very well maintained. Overall I feel like this location gives out free small bites to try to make the customers happy but that small bites menu is pretty bad food as an FYI. The location isn't in the greatest area as I wouldn't walk around night when not knowing the area.
from San Francisco, California
Submitted on 10-08-2016
Very good front desk service, room is clean. But the fan is very loud. Swimming poor is little too small. Love the free appetizer, drink and breakfast for exclusive member. Breakfast is very good, but a little disappointed of the free drink with only choice of soda or water.
from Kochi (Cochin), India
Submitted on 12-08-2016
We had an overnight stay in this property and had to rush to the airport in the early hours of the very next day In short, this hotel is no way near the Hilton standards.Check in was smooth and the elevators are located far from the lobby.The rooms and toilets are neat but the air conditioner is noisy. NO FREE WIFI in rooms in this modern era !!!!! and that too in US where u get wifi even in moving coaches.They provide wifi at the lobby only for which u have to come down every time.Breakfast ... Read more
from Houston, Texas
Submitted on 22-08-2016
The front desk host was amazing. We booked this hotel at the last minute. Everyone was so helpful. The mall was close Target was walking distance and also AMC also. We had breakfast and it was excellent. Great staff will definitely stay there again
from Denver, Colorado
Submitted on 24-08-2016
Breakfast buffet was open at 6ambut there was no hot items in the 4 steam tables for at least a half hour that I know of and all the staff was doing was passing the blame on others and giving excuses on why this is not good business
from Meriden, Connecticut
Submitted on 25-08-2016
My wife and I stayed here as a "midpoint" between the Angels Stadium in Anaheim and Dodgers Stadium in LA. We were advancing our quest to visit all of the major league baseball parks. This was a wonderful facility! The people are awesome. So friendly and helpful. The selection at breakfast was excellent. The room was clean and very comfortable. Many times hotel beds have dips in them from heavy use. Not the case here - very restful sleep. This place is right off of I-5 and there are ple... Read more
from Las Vegas, United States
Submitted on 01-09-2016
We love to stay at Double Tree hotels. We usually always stay because of the excellent service and we love the cookies. The young man that checked us in was amazing! The next night we came in after a drive form Disneyland and asked for the cookies. The front desk guy acted like we were an extreme inconvenience for him. The lobby was empty. We also asked several times to get our bathroom fixed because the sinks were clogged and grey stuff appeared after they finally went down We were so unhappy a... Read more
from Fresno, California
Submitted on 06-09-2016
Very clean staff was great lobby was fancy a little over priced but it was expected since the Hilton name is on the hotel room shower tv towels are great location is about 20 minutes away from shopping but it's Los Angeles
from Valencia, United States
Submitted on 08-09-2016
I have stayed here in the past and the quality is consistent. The staff is polite and welcoming while being always ready to help. The rooms are comfortable and will decorated. The bar and restaurant have excellent fare and good prices. I will stay here again.
from Hawaii
Submitted on 08-09-2016
Front desk was very efficient and friendly. Enjoyed the HHonors floor and the extremely simple and pleasant check out. Housekeeping was inconsistent with some problems. Room was clean but housekeeping missed some things like emptying the trash and replacing bath mat. Other days was fine. No bellman which did not bother us at all. Trolley was available at all times.
from Halifax, Nova Scotia
Submitted on 09-09-2016
The staff are nice here and I was greeted with a cookie and told my water would be up in my room (yay Hhonors). The lobby is inviting, clean and there is lots of parking out side in an uncovered lot. The rooms are a bit of a disappointment. I think they were nice at one time but they need an overhaul. The sheets on my (comfy) king bed were thin and translucent. The wall paper was dingy and dirty in places (room 315). No fridge available either. The office/desk chair was comfy and the towe... Read more
from Arlington, United States
Submitted on 09-09-2016
This hotel is deceiving from its location. When you approach the lobby, you see it's elegance inside and no problem with parking. The staff at front desk are courteous and always have a smile. Housekeeping is prompt and happy to help. Everything is walking distance, from movie theater to food places, stores, etc. Great place. I would stay again for sure!
from Tacoma, Washington
Submitted on 11-09-2016
Enjoyable stay at this location, room was clean and in good order, will return to this location in the future. Located a short distance to many business that I visited during my 3 day 2 night stay. Only wish their was cold water in the cooler so I could redeem the voucher.
from CALI
Submitted on 13-09-2016
I booked a Double bed room thinking we would have 2 Queen beds to fit my family of 2 teenagers, a 5 yr old, a 2 yr old and my self. I got a room with 2 Full sized beds. These beds really only comfortably fit 1 person each. For the rate of $170/night, we could have at least had queen beds. The beds were very comfortable though, and we made it work out. The place is dated but very clean and remodeled. The lobby was beautiful, it is very close to shopping centers, restaurants, and next to a movie ... Read more
from Phoenix, Arizona
Submitted on 21-09-2016
I am a Gold Member of the Hilton Honors Points Program thanks to my American Express Platinum membership. I booked a 2 night stay at DoubleTree by Hilton at Norwalk to gain 7,000 Honors Points and 3,000 AMEX points. And I used the AAA rate ‚?? which greatly discounted the price at HILTON.COM. Stephanie checked me in efficiently and upgraded my reservation to a room with 2 beds. She also granted my request for 2 PM checkout. And I got 2 delicious warm cookies that my boyfriend and I ate immedi... Read more
from Phoenix
Submitted on 21-09-2016
The floor was dirty the bed sheets were dirty the bathtub was dirty they didn't bring any extra thousand like I said they charge me more for the road they said they said it was queen size beds I got full-size beds they charge for two bottles of water went out and got one and I left the money on the table and told the front desk they said they will fix all these issues but did not
from Riverside, California
Submitted on 22-09-2016
It looks much nicer after you enter and appears to have been updated throughout including the rooms. Huge TV, comfy bed, clean and renovated, I didn't see any hint of a maintenance issue. The room was warmer than I'd like upon arrival but the a/c seemed to operate at warp drive speed and it cooled down quickly. My only complaint, not insignificant, is the highway noise. Even the white noise of a running a/c unit under the window couldn't cover it. My reservation was made the day prior to arrival... Read more
from Fort Worth, Texas
Submitted on 25-09-2016
There were no (zero) problems during my stay at this hotel. Parking was abundant and free. I had a follow-up question which resulted in the general manager calling me 4 times over the course of 4 days. The answer/ response exceeded my expectations. I will return to this hotel.
from Riverside, California
Submitted on 30-09-2016
Great great service staff attentive to all my needs room clean lobby clean very nice experience with this Hilton Doubletree if having business again in the Norwalk area I will definitely be going to stay at this hotel
from Sacramento, California
Submitted on 30-09-2016
Great staff and good place if you are in Norwalk! Property needs some refresh and polish, but overall was a good stay. Freeway nearby (and you can hear it), and doors slam so early risers share their departure with others. Overall, great location (Outback Steakhouse across the parking lot) if you are doing business in Norwalk, and again, staff were very helpful.
from grand prairie texas, United States
Submitted on 30-09-2016
the concierges were very unfriendly, as if they did not care. the beds headboard had hair grease on it. we ask for an upgrade to a suite and was made to wait for about two hours and we never got the upgrade after waiting in the lobby, we saw the concierges giving other customers suites while we were made to wait.
from
Submitted on 03-10-2016
+ Is very close to the outback restaurant, less than 1 min walk away and also great value for money if you don't mind travelling into LA. Also ample parking. - The air-conditioning was extremely loud. We had to blast cold air before bed and then shut it off otherwise it was like sleeping next to a car Engine constantly running - a very loud one! Also no WiFi
from Suva, Fiji
Submitted on 03-10-2016
We had an extended stay at the hotel (12 days) and had no problems while there. The lobby and bar/restaurant are very well presented and the food menu, while limited, was very good and provided good value. The room (king) was very comfortable and a good size. Strongly recommend for people of business and those passing through. The air conditioning needs an overhaul (it would go from cold to warm at night) and it was quite noisy.
from Naperville, United States
Submitted on 03-10-2016
Good location to local light industrial park. Movie theater across the lot. Waited way too long to get dinner however the food was excellent. Other food options nearby. Nice bar in the lobby. Just off of I-5.
from
Submitted on 04-10-2016
Very friendly staffs. Great Breakfast buffet selection including cook to order omelette. Room was clean and bed was nice and soft. The only things need to be upgrade was the faucet of the hand sink and air conditioner (a little noisy during the night)
from Rugby, United Kingdom
Submitted on 06-10-2016
nice rooms, great bed, good overall facility just a little remote from town and LA traffic is a bit of a nightmare - the drive to Hollywood Boulevard was 40 minutes according to the NAV - it took us 1 hour and 40 minutes to get there.. Nice breakfast and a decent little bar (barman was superb) good gym (it is on the second floor - no literature in my room explained that!) Just watch the laundry service, some of my clothes did not make it back to me and are, hopefully, being sent to my home add... Read more
from San Diego,CA
Submitted on 13-10-2016
If you're only going to stay in the room, they are nice and clean. The pool area is dirty and disheveled, not enough towels and one had a stain. Had a hard time getting service at the bar and restaurant. My food order was made incorrectly.
from New York City, New York
Submitted on 16-10-2016
Great place to stay even though Norwalk seems to be going through its own gentrification. The gym is pretty good just a bit small. All the equipment is new. Close to some good restaurants especially if you love mexican. The room was clean and fairly spacious.
from Tennessee
Submitted on 21-10-2016
First of all, I must address something very negative that happened during the week we stayed at this hotel. While my husband was at work, I stayed at the hotel during the day to work from the room. I noticed that there was a lot of police activity outside my window, so I called the front to ask if I should be concerned. She said no. Within 10 minutes, the number of police cars had tripled (see pics taken from my room) so I called again and was told to stay calm because everything was fine. So I ... Read more
from Santa Barbara, California, United States
Submitted on 23-10-2016
We got two rooms - one King Jr Suite and one Two queen beds. The rooms were clean and roomy. Stayed in the third floor which is the only floor without an ice maker. So, I had to go down to the bar for ice, but the bartender was very nice. Breakfast was very good, super attentive staff and lots of choices. Awesome made to order omelettes! Honestly, the guy said he made the best omelettes in the world and they were really good. We only crashed there for a few hours and did not use any other amenit... Read more
from Oregon City, United States
Submitted on 24-10-2016
Extremely kind and courteous staff upon arrival. Well appointed lobby and room. Very clean and comfortable. Best breakfast buffet we have ever had during a hotel stay. We highly recommend this hotel and would definitely stay here in the future.
from San Leandro
Submitted on 26-10-2016
There's just something about the DoubleTree Hotel in at 1311 Sycamore Dr, Norwalk, CA that makes me feel like it would be OK if I had to stay in LA another day....(I live in the San Francisco area.) The placement of everything in the room is great, everything is clean and fresh, and the staff is truly a cut above.
from Modesto, California
Submitted on 26-10-2016
Super helpful! Vince is the best! Rooms are clean, breakfast is delicious & the beds are comfortable. The staff are a great help when you have any questions and who doesn't love free cookies?! Thanks again!
from San Francisco, California
Submitted on 29-10-2016
Aa road warrior, I expect a.pot from hotel properties where I stay. I use say that this Doubletree surpasses my expectations. The property was nice and the staff were wonderful and the breakfast items offered many variety.
from United States
Submitted on 31-10-2016
The front desk team along with the rest of the team is on it. Great job. Very convenient and centrally located. Even the night staff is attentive (which is usually unexpected). The suites have only 1 TV, so a little bit weird but I would not hold it against the great staff that ensure all guest needs are taken care of.
from Yuma, Arizona
Submitted on 05-11-2016
Overall i enjoyed my stay here with my family! got to be near each other. Housekeeping did fantastic. Efficient checkin and out. Had just one bad experience with a rude bartender who disappointed me greatly with his attitude and interactions with guests as he is in the hospitality business.
from Salt Lake City, Utah
Submitted on 14-11-2016
My impression with most Doubletree locations is that they seem like they were pretty nice 15 years ago. This one seems like it has recently been renovated, making it the nicest one I have stayed at. The lobby had a very pleasant vanilla aroma. The breakfast was great, I was able to order an omelette to be made, and they even brought it to my table after I forgot that I had ordered it. The pool area looked nice. I did not bring a swim suit, but I kind of wished I had with how warm it was in CA. ... Read more
from San Diego, Texas
Submitted on 15-11-2016
You will be pleaseantly surprised when you book at this hotel. Lobby looks very luxurious, very nice restaurant, although I didn't get a chance to try it, looked like a fine-dining type of restaurant. I would definitely stay here again. They give you warm cookies when you check in which are phenominal--sooo good!
from Scotland
Submitted on 18-11-2016
Stayed on Business for one night. Nice hotel with large bedrooms. Staff helpful and friendly. Nice public areas and good breakfast. Free wifi for Hilton members. A good stay and I would recommend this hotel although a bit dated.
from
Submitted on 18-11-2016
Everything was great! I ate in the restaurant twice, had room service once, used the fitness center and had great service from house keeping. Everything is clean and customer service is great as well. I will be back anytime I'm in the area.
from
Submitted on 18-11-2016
I was reluctant to stay here due to its proximity to the freeway. I was pleasantly surprised. It was quiet and elegant. Breakfast buffet was superb with wonderful made to order omelets. Don't be afraid to stay here. I will be staying here in the future when business brings me back.
from Murrieta, California
Submitted on 19-11-2016
We have stayed at this hotel three times before, but this time we noticed a decline in service, cleanliness, and overall hotel appearance. Front desk staff not very friendly. Rooms not very clean, pillows flat and mattress lumpy.
from Where ever I want to be.
Submitted on 20-11-2016
The hotel is overpriced for the quality of the rooms. The upkeep has been horrible over time. The cleaning crew is great but the overall maintenance of the rooms is very poor. If there was a better quality hotel in the same area I would stay there versus paying over 200.00 a night for poor quality rooms.
from Portland, Oregon
Submitted on 20-11-2016
My corporate card was hacked on 11/14, I called in and the card was cancelled. I was told that a new card would come Fed Ex on 11/16. When I checked into the Doubletree Hilton the afternoon of 11/14 I was told my card was invalid. I offered to use a personal card and my manager offered his card. The clerk told me it was not a problem given that I stay at the hotel monthly and have been for over five years. My new card arrived on 11/16. I input the new number in Hilton Honors. I went to the h... Read more
from La Mesa, California
Submitted on 24-11-2016
I totally enjoyed my stay and will stay here again. Hope next time to stay multiple days to take advantage of all amenities. Great bar and restaurant, food exceptional. Service was top notch and friendly.
from Willard, United States
Submitted on 28-11-2016
Wonder full hotel, theater in walking distance right off the freeway easy access to all things. Great customer service, and the staff took care of all 5 of my family members all week. Cant wait tell next time to go again.
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