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The Ritz-Carlton, Marina del Rey

Los Angeles, CA, US (LAX)

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Based on 199 reviews
Room & Rates
Room, 1 King Bed (Guest)

Room, 1 King Bed (Guest)

1 king bed
Room measures 360-sq-feet (33-sq-feet) and features a private balcony with city views

Entertainment - Wireless Internet access, plasma TV
Bathroom - Bathrobes, designer toiletries, and a hair dryer
Non-Smoking
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Room, 2 Double Beds (Guest)

Room, 2 Double Beds (Guest)

2 double beds
Room measures 385-sq-feet (36-sq-feet) and features a private balcony with city views

Entertainment - Wireless Internet access, plasma TV
Bathroom - Bathrobes, designer toiletries, and a hair dryer
Non-Smoking
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Junior Suite, 1 King Bed with Sofabed, Balcony, Marina View

Junior Suite, 1 King Bed with Sofabed, Balcony, Marina View

1 king bed and 1 sofa bed
Room measures 625-sq-feet (58-sq-meters) and features a private Juliet balcony with marina views

Entertainment - Wireless Internet access, plasma TV
Bathroom - Bathrobes, designer toiletries, and a hair dryer
Non-Smoking
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Executive Suite, 1 King Bed with Sofabed, Balcony, Marina View

Executive Suite, 1 King Bed with Sofabed, Balcony, Marina View

1 king bed and 1 sofa bed
Room measures 850-sq-feet (79-sq-meters) and features a private Juliet balcony with marina views, and separate bedroom, living room and sitting area.

Entertainment - Wireless Internet access, plasma TV
Bathroom - Bathrobes, designer toiletries, and a hair dryer
Non-Smoking
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Room, 1 King Bed, Partial View (Marina)

Room, 1 King Bed, Partial View (Marina)

1 king bed
Room measures 360-sq-feet (33-sq-feet) and features a private Juliet balcony with partial marina or pool view

Entertainment - Wireless Internet access, plasma TV
Bathroom - Bathrobes, designer toiletries, and a hair dryer
Non-Smoking
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Executive Suite

One king bed. Full marina view. Juliet balcony. Floors 1-10. 494 square feet. Classic European-style decor. Hardwood armoire. Nightstand. Writing desk. Twisted-wood credenza with glass top. Marble bathroom with oversized tub, separate shower, vanity and dressing area, robes, makeup mirror, telephone. High-speed Internet access (surcharge).
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Room, 1 King Bed, Balcony, Marina View (Marina, Guest Room)

Room, 1 King Bed, Balcony, Marina View (Marina, Guest Room)

One king bed or two double beds. Water view. Juliet balcony. Floors 1-10. 360 square feet (33 square meters). Modern, sophisticated decor. Hardwood armoire. Nightstand. Writing desk. Spacious marble bathroom with robes, makeup mirror, telephone. High-speed Internet access (surcharge).
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Club Room, Balcony (Club Level, Guest)

Club Room, Balcony (Club Level, Guest)

1 king bed or 2 double beds. Juliet balcony with water views. Floors 11 and 12 (top 2floors). 360 square feet. Modern, sophisticated decor capturing elements of the marina and its surroundings. Nightstand. Writing desk. Spacious marble bathroom with bathrobes, telephone, makeup mirror. High-speed Internet access (surcharge).

Guests of Club-Level rooms enjoy complimentary food-and-beverage presentations: Breakfast, light snacks, hors d' oeuvres, beverages, and sweets.

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One King Bed

1 king bed
Features a private balcony

Entertainment - WiFi and wired Internet access, plasma TV
Food & Drink - Refrigerator and minibar
Bathroom - Bathrobes, designer toiletries, and a hair dryer
Non-Smoking
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The Ritz-Carlton, Marina del Rey
4375 Admiralty Way, Marina Del Rey, CA US 90292

Rooms
Make yourself at home in one of the 304 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Wireless Internet access (surcharge) is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and bicycles to rent. This hotel also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-out.

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Know Before You Go

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 40 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Pet fee: USD $125 per pet, per night
  • Rollaway bed fee: USD 30.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Business Center
  • Concierge Desk
  • Dry Cleaning Service
  • Express Check-Out
  • Fireplace in Lobby
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Jacuzzi/Hot Tub
  • Lounge/Bar
  • Marina
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Shopping
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 199 reviews
from Aston, Pennsylvania
Submitted on 17-05-2016
The room was very clean & comfortable. The staff was very anxious to help with any questions! We rented bikes & rode up the coast-- right from the hotel. Everything was great!! Would stay there again in a heart beat!
from
Submitted on 22-05-2016
While the hotel looks good, and the service is nice, the walls are paper thin. You can see from the construction that this is really a very nice Marriott, not a real 5-star hotel. Guests 3 doors down were hooting and hollering all night. Security was unable to get them to quiet down, and as a result, I slept terribly.
from Austin, Texas
Submitted on 22-05-2016
The Ritz always has the finest reputation in the business...but not the experience this weekend 1. Called before arrival to have fruit and nut tray deliver to my son's room. Never happened because it had wrong name...not my sons as I had told them again with the front desk when I checked in . 2 No one was out front to take our bags when we drove up front ...so we dragged to front desk...then asked if we needed help 3. Book thru American Express fine hotels.... Read more
from Los Angeles
Submitted on 22-05-2016
We just came back from a weekend stay here, our daughter had her wedding reception here as well. So there are two parts of this review, the hotel and the catering. So undeniable that the place is great looking, with rooms recently renovated. Many beautiful sites around the property to take pictures. So at nearly $400 a night for a room that is average is a bit steep. Especially when you' re nickeled and dimed on everything. What do I mean? $40 a day to park your car, plus of course the customa... Read more
from San Jose, California
Submitted on 24-05-2016
Spent 3 nights here with my wife. Everything was all we could ask for, big spacious & clean rooms. Comfortable bed, had a pool/marina view which was great. Staff was very helpful. Room service was ordered one night & it was pretty good for being room service. Wish we could have taken advantage of the amenities more i.e. pool, tennis courts, spa etc., but so many things to do in the surrounding area.
from
Submitted on 31-05-2016
This marina side restaurant is soothing to the eyes. The cocktails have a great taste. Rooms are very comfortable. House keeping would like the homemade chocolate cookies in my room everyday. I have only compliments for Ritz Carlton Marina Del Rey.
from Tokyo, Japan
Submitted on 01-06-2016
Beautiful property, great views, friendly staff, but you??ll likely feel a bit isolated if you don??t sail. Beaches are at the far-edge of walking distance, and there are only a handful of restaurants nearby?? although Killer Café was a great find. Shopping is pretty much non-existent. The showerhead in our bathroom was a handheld type, but when you set it on its holder it sprayed straight to the back of the shower, which would cause water to leak out onto the bathroom floor? maybe this w... Read more
from Bloomington, Minnesota
Submitted on 03-06-2016
The staff at the Ritz Carton Marina del Rey are phenomenal. They were able to accommodate my every request and MORE. Special thank you to Jaimie at the front desk, Michael in the restaurant, the concierge, the valet, the driver - they were all FANTASTIC!! Our room was clean and comfortable. The views are spectacular. Every single staff person at the hotel was pleasurable and professional. They don't miss a beat!! Thank you for the great service and making it such a memorable trip. Kristina
from Manhattan Beach, California
Submitted on 04-06-2016
I was actually attending a charity event at the Ritz Carlton recently, and I arrived there and my brand new dress did not travel well. I was mortified at how wrinkled I was. A lovely young woman at the reception came to my aide and saved the night!! A huge thank you to Marian Valdez at the front desk that tried to locate an iron for me and finally gave me a key to an unused room where I could iron my dress and go on with my evening. Thanks Marian! You are a treasure and the Ritz is very luck... Read more
from Cherry Hills Village, CO
Submitted on 06-06-2016
We enjoyed our stay at the Ritz. The room was nice by the lobby's restaurant does not embrace the Ritz Carlton credo. To much of what they can't do and very little attention to specific needs and wants. They have a Sunday brunch at 11:30 AM and made it very difficult to get a table to order off the menu at 9:30. When advised there would be a bit of a wait they did not even offer a cup of Coffee while we were waiting on the sofas. When they offered us an indoor table we asked for a table ne... Read more
from Arkansas
Submitted on 09-06-2016
I stayed at this place for a conference and now I'm spoiled by the fabulous service. The bar is expensive, but it's what I expected at a Ritz Carlton. I did not eat at the restaurant, but I did enjoy the firelit tables outside along the bay. Gorgeous property. My only complaint is that the wifi that works in your room doesn't work in the conference center area for business travelers.
from Boston, Massachusetts
Submitted on 12-06-2016
Excellent hotel loved location , rooms were clean and bed was the best rest I had in awhile. Pool was great and view of pool was wonderful looking at the marina. Kids loved basketball court and hot tub. Close to lax airport Staff is very accommodating
from Washington, District of Columbia, United States
Submitted on 14-06-2016
This is a great hotel....very low key and each time I've been there are always Hollywood stars coming or going. I would also spend a little extra and pay for the club access. The club has tables which overlook the marina below and it's a very relaxing way to start your day with the breakfast buffet.
from Los Angeles
Submitted on 14-06-2016
As a meeting planner and avid traveler, the Ritz-Carlton, Marina del Rey, is hands-down the best! The hotel has a fantastic location next to the calm waters of the marina. I've been coming here before and after the Cast & Plow renovation and the outdoor patio on their main level is still one of my favorite spots for a cocktail at sunset. I've hosted meetings and events here for several years. The service is top notch and the food is amazing. The Spa Del Rey is my go-to in the west side. When i... Read more
from
Submitted on 19-06-2016
We had breakfast here first which was so good we booked to dinner too - it's a little pricey but so worth it, the food is locally sourced and organic. The cocktails are amazing!!! Good service and a lovely atmosphere, great for a candlelit dinner! Definitely recommended and we would come back!!
from Saint Louis, Missouri
Submitted on 22-06-2016
This is a first class hotel in an interesting place. Right in the middle of the marina at Marina Del Ray and right next door to Venice Beach. The usual impeccable Ritz Carlton service, cleanliness and food.
from San Diego, California
Submitted on 24-06-2016
From San Diego so hanging down at the marina isn't a novelty (we took a boat to catalina for a day). For a Ritz property, this one didn't really live up to my expectations. The restaurant, Cast & Plow, has terrible service. It's run like room service, not like a real restaurant so service runs at quarter speed. On more than one occasion, we had to wait 15-20 mins to get a coffee and water refill...this should NEVER happen in a restaurant but happens frequently at this property. If that matters... Read more
from Huntington Beach, California
Submitted on 28-06-2016
I stayed for my Birthday and took mom to share a weekend together. We had dinner and sat by the fireplace. Mom so cute she just wanted to hang out in the room to relax. Great hotel for weddings that Ive also attended. Great lounge area for a few cocktails and bite to eat. Shops in the hotel. Walking distance from many restaurants and shops. Come enjoy the pool area or take a walk.
from san francisco
Submitted on 28-06-2016
MDR Ritz has been our family go-to hotel for many years. Generally good service, super convenient location and nice amenities. Returned last week and was disappointed in the lack of any sort of cohesive and consistent service, from the front desk, to the pool service, to the Cast & Plow restaurant. The sad truth about this property is that there's no value placed on frequent guests, elite status or retention of repeat guests. It's my opinion they don't really care as their core customer base is... Read more
from Chichester England
Submitted on 30-06-2016
Stayed for 4 nights whilst attending a conference. Have stayed before, and previously thought it was overrated, but over the past 12 months the rooms have been refurbished, and I have to say the improvements are really great. Slept like a log, bed was extremely comfy! All of the staff at the hotel were exceptionally friendly, and the pool area was a joy on the hottest of days. Looking forward to returning next year.
from
Submitted on 03-07-2016
This is an absolutely fabulous hotel. Very friendly staff, great restaurant with view of the Marina. Perfect pool atmosphere. Not too many kids and families and a mature enough crowd to enjoy the hotel bar at night. Everything is definitely Ritz caliber and then some.
from Houston
Submitted on 06-07-2016
Overall, we were pleased by the professional staff and the rooms/amenities/restaurant at this Ritz property for our first stay. However, it was so full over the weekend with a wedding and the holiday that we were unable to pay to access the concierge level which was disappointing. We have strong loyalty to the Ritz Carlton brand and didn't feel like we were catered to on this particular visit due to the crowds. They were doing construction on our floor which made it rather loud and jarring. The... Read more
from New York City, New York
Submitted on 06-07-2016
Stayed at the Ritz Carlton Marina del Rey for just a long weekend, but had so much fun. Walking distance to Tonys for delicious bites & Napa wines. The hotel itself had a wonderful restaurant in the lobby, a gorgeous pool overlooking the marina and big beautiful spacious rooms. And they handled all of our transportation needs by booking us on shuttles to places like Hollywood, the theme parks & shopping at the Grove. We love the Ritz hotel brand, have stayed at other locations & this resort was ... Read more
from Norwalk, Connecticut
Submitted on 09-07-2016
You can always count on this Ritz for a solid stay. Front desk is excellent, Elizabeth the hostess at breakfast always remembers my name and the door man is quite good. Restaurant is way overpriced but to some extent they have you captive due to location. But overall a very good spot.
from Sleepy Hollow, New York
Submitted on 14-07-2016
I could go on and on about how clean the hotel is, how perfect the location is, how professional the staff is, how comfortable and wonderful the outdoor restaurant is, but you know all that. My comments are why I can't give it a 5 rating: * Paying for parking - $40+tax per night. * Noisy pool area - Music was awful, loud and not relaxing as we were hoping for, Crowded, lots of children too, even in the hot tub unattended. * Lastly, when is it ok to allow children to (literally) run around ... Read more
from Washington DC, District of Columbia
Submitted on 15-07-2016
The hotel facility was old. Service was average. There was nothing that I could feel Ritz Carlton Brand with the hotel. Only one dining option in this hotel is just an average coffee shop if located on the street, which serves seafood during dining hours and alcohol from the beginning. Food and Service level is again just average but pricing is Ritz Carlton. I do not like Ritz Carlton at LA LIVE so much. However, I would say it was 100 times better than this Ritz Carlton. The only advantage ... Read more
from Westfield, New Jersey
Submitted on 15-07-2016
We experienced an outstanding extended stay on the concierge level due to the excellent staff at the lounge who each day made sure we enjoyed our time and made us feel like we were part of their family. This Ritz Carlton hotel is located right on the marina (no beach) and has a nice pool area (but is not a high end resort - more like a high end business/city hotel). It is conveniently located to LAX airport, downtown LA, and about a mile to Venice Beach.
from Houston, Texas
Submitted on 18-07-2016
We booked a block for my daughter's recent wedding. Over the many months before the wedding, communication with the associates in charge of the block was difficult. They must have had a very busy year. But each time we were able to receive an email or telephone response, each individual was very pleasant and able to answer our many questions and issues with professionalism. It was worth the effort as the hotel was absolutely beautiful, comfortable, and luxurious. Everyone on staff was helpful a... Read more
from temecula
Submitted on 19-07-2016
I've always wanted to stay here and decided to give it a try. I used my Marriott points & 170$ in cash. It is a beautiful hotel, room was nice, upgraded at check in with a view of the marina, bedding decadent! Turn down service included more bottled water , fresh towels, chocolate & my ice bucket filled... Very nice ! As a Marriott platinum member I must say I get more bang for my buck at the Marriott down the street which would include concierge level for evening appetizers & breakfast. Vale... Read more
from
Submitted on 20-07-2016
It's a solid Ritz . I wouldn't say it's a resort , but as far as accommodations it does the job. It delivers what you would expect from a Ritz Carlton. The staff is friendly and there is a medium sized pool. A little far away from Beverly Hills & West Hollywood if traffic is heavy.
from Toronto, Canada
Submitted on 20-07-2016
We spent 4 days at The Ritz while my husband was in California for business. I joined him with our 3 month old son, and we truly had a wonderful experience there. Not only the hotel is beautiful (large pool, nice decoration, amazing restaurant patio over the marina, great spacious guestroom), but the staff was absolutely amazing and professional with us. Crystine from Guest relaions made sure we had a crib and toiletries for baby before we arrived, which was so nice. Amanda from Concierge recomm... Read more
from
Submitted on 21-07-2016
I am a big fan of this chain. I have personally stayed at more than 12 Ritz Carlton hotels and appreciate their hotels--so much so I seek them out. This was our first time at this property. I wish I could give them a better grade but I cannot. The pros (good location, friendly and helpful bell staff and wait staff) was outweighed by the cons. These included (1) having a room with walls so thin that we could hear our neighbor talk incessantly at 5 am on a call, a lackluster apology with no assist... Read more
from monyluv119
Submitted on 21-07-2016
I say at this hotel about once a year for business and it's wonderful. It is located right on the Marina which is nice to come "home" to after a long day of work and I have always experienced great service. The rooms are nice, beds are comfortable, and has everything you need while on business. Highly recommend!
from Austin, Texas
Submitted on 24-07-2016
there are limited choices in the beach areas closeby LAX but I probably will find another option on my next trip to the area. the hotel seemed more like a worn Marriott. there was a very odd smell in the rooms (maybe from newish carpet) but others parts of the room looked old/worn. The front desk staff were friendly. Some room have a nice view of the marina.
from Aventura, Florida
Submitted on 24-07-2016
I stayed 3 nights at the RC Marina del Rey. The customer service is faboulous. Rooms are comfortable and elegant. Hotel located in a beautiful location, but valet parking is pretty expensive, you should park in the parking in front of the hotel. Very good bar.
from Danville, California
Submitted on 25-07-2016
Let me preface my review by saying I was here for just one night. Our room was nice,, but average, located over the pool with a partial marina view. The bed was comfortable. The staff was friendly and helpful. The balcony area off the restaurant was a great place to have a bite to eat. Inside there is a great area with a fireplace to hangout in and have a drink or morning coffee. I did love that in addition to the complimentary morning coffee, they offered mini croissants or muffins.
from Oakley, California
Submitted on 25-07-2016
Two stars, weird right. I love the Ritz. I travel alone and LOVE how they make me feel. This Ritz is different...at least for now. Mistakes at check in caused problems with our trip, the attitude at the bar by the bartender was horrible, coffee in the lobby gets charged to your room...really? There are pumps full but no cups. Upon asking for a cup they said "what room should we charge that to". Really? Food ordered in the restaurant came back raw although we asked for it to be really well d... Read more
from Lafayette, Louisiana
Submitted on 27-07-2016
Great place and up to Ritz Standards in every respect. We stayed on the club level and was completely satisfied! The Club staff was thoughtful and courteous. If I had one complaint, not sure why they would close the pool bar on a Saturday afternoon at 5:00pm when the pool is packed!
from West Yorkshire, United Kingdom
Submitted on 29-07-2016
Lovely hotel. Perfect place to arrive after 11 hours on a plane from London. Close but not too close to the airport. Rooms are spacious. The one problem I have with this hotel is the location of the swimming pool. It is on the east side of the hotel so from early afternoon the pool is in the shade and becomes quite cold when you get out of the water. The dinner menu could be better but there are so many places to eat nearby there is no excuse for staying in.
from Detroit, Michigan
Submitted on 01-08-2016
Stayed at the Ritz for a wedding in Marina Del Rey. As one would expect, the Ritz was excellent in every respect, service, concierge, room, spaciousness, restaurants and location. Would not hesitate staying there again.
from virginia
Submitted on 01-08-2016
Great hotel. Stayed on the club level and arrived several hours prior to check in from a long/exhausting flight and room was ready for check-in upon arrival. I would definitely recommend staying on the club level - breakfast and lunch there is terrific. The pool and marina are beautiful. Was there for business but my daughter joined me half-way through the trip and they are very accommodating for business travelers with families.
from
Submitted on 02-08-2016
I'm not high maintenance. Never thought I would leave an unfavorable review for a Ritz-Carlton, yet here we are. Traveling the whole week, decided on our anniversary to book the RC for 2 nights, with our 14 year old. BOOKED 2 beds Club Level and RC gave it to someone else before we arrived. 3 of us in a single bed, they were gracious enough to fill the room with a steel roll a way bed. Had a beer by the pool (hurry, they stop serving drinks at 5p). I paid the hop $20 to take our bags, so fa... Read more
from
Submitted on 04-08-2016
We stayed at the Ritz Carlton in Marina del Rey as the first stop on an epic 25 day trip around California. We arrived early in the morning and they immediately let us check into our room which was much appreciated after a 20+ hour journey from Western Australia. We had a club level room which was excellent with one of the best Club experiences we have had. All of the staff were fantastic and we were really blown away by their friendliness and professionalism. We booked the Ritz as a quick a... Read more
from Greater London, United Kingdom
Submitted on 05-08-2016
We stayed here with our two children and even though it's beautiful and high end we still found it very friendly and the children were made very welcome. The front of house staff are particularly friendly and charmingly remembered our name. The rooms are beautifully decorated and the pool is stunning with a great view of the marina. Loved our stay.
from Danville, California
Submitted on 06-08-2016
Whilst a little pricey this hotel is well worth the extra. Location is excellent , and the facilities onsite are too. Excellent pool, and bar. And hotel main bar was excellent also with a really nice outdoor patio area. The rooms are as you would expect. Nicely decorated and spacious. You get what you pay for here. Will definitely stay again.
from Copenhagen Region, Denmark
Submitted on 07-08-2016
Great location, very convenient. Phenomenal service with excellent bar/restaurant in hotel (Cast and Plow). Room is immaculate and very comfortable. Very nice pool area, fast room service available 24/7, solid amenities and great staff
from Boston, Massachusetts
Submitted on 08-08-2016
The Ritz Carlton at Marina del Rey is in a great location right on the marina and just a few miles from Venice and the Santa Monica Pier. The staff was amazing from Bianca and the others at the front desk, all the guys in valet parking and the pool staff. Michelle at the concierge desk gave us great tips on activities and restaurants although eating at the hotel over the water with a fire at your table is a must. The hotel has an elegant feel and is still very family friendly. Hope to go back ... Read more
from
Submitted on 09-08-2016
We had a nice time at the hotel. Our room Wasn't ready when we arrived at 4:00 so they gave us a $200 credit for our 3 night stay. It was my daughter's birthday while we were there and they had a balloon and flowers delivered with our room service that morning. The pool service wasn't great-dishes, etc. left hours after guests left. Overall a good experience.
from Southern NJ
Submitted on 11-08-2016
I once heard a presentation given by the manager of a Ritz talking about the Ritz philosophy regarding customer service. Ritz empowers each and every member of its staff...from the desk clerk to the chamber maid...to do what ever it takes to make its guests comfortable and satisfied. And oh boy, you can tell.This hotel was no exception. Every employee greets you each and every time and will just bend over backwards to be helpful. My stay here was flawless so no help was needed but I did feel tak... Read more
from London, United Kingdom
Submitted on 12-08-2016
We spent one night here in transit from Hawaii to the UK. We needed a hotel which was conveniently located for LAX, and in a pleasant enough location to spend half a day in. The Ritz Carlton Marina del Rey was a great choice - a very short and easy transfer from the airport, with an attractive view of the Marina. The hotel is well appointed, the rooms are spacious and furnished with an elegant "fifties" vibe which we found very appealing. The bathrooms are well stocked with Asprey toiletries and... Read more
from Halifax, United Kingdom
Submitted on 13-08-2016
We chose this hotel as the last stop on our Californian road trip as we like the Ritz Carlton group. Having had good experiences from other RC is San Francisco and New York this hotel continued to maintain the high standards. Excellent hotel, it's a laid back chilled hotel and in a great location.
from Glasgow, United Kingdom
Submitted on 14-08-2016
This was my second stay at the Ritz Carlton Marina Del Rey and it was even better than the first time. We were only staying for one night and upon check-in we were upgraded as there was a better room available - a nice touch and most appreciated! 12th floor with fantastic partial views of the Marina. The hotel refurb has made all the rooms feel fresh and airy - everything is clean, the bed's are most comfortable and I cannot rate the establishment highly enough. A massive thanks to all the sta... Read more
from San Juan Capistrano, California
Submitted on 02-09-2016
We had a funeral for my grandfather and our immediate family was coming in from different locations. I needed 8 rooms and a place for us to all meet up as we all arrived at different times. The patience level that these employees showed was award winning. I was emotional and frazzled anyway, and they calmly helped put the lodging puzzle together with me. They put us all on the same floor, on the club level. The club level was open with food, drinks, snacks, comfortable chairs, and it was just pe... Read more
from
Submitted on 04-09-2016
After staying in two low star hotels in Sherman Oaks on business, I needed my comfort level back. Two nights at the Ritz is going to do it. Checking in is always delightful, room was clean and beautiful. I had the view of the tennis court, pool and marina. Having not played tennis for a week, I got my fix in by booking in a tennis clinic the night I checked in. The outdoor spa is big, beautiful and perfect temperature. Room service was great and the experience truly delightful. Thank you ... Read more
from
Submitted on 05-09-2016
Ended the vacation with a few nights at the Ritz and it could not have been more perfect. Hotel and staff are all top notch. From the incredible selection of food on the concierge level to the staff offering to wheel our luggage out to the Uber - since there was a line of cars to get into the hotel - it was all amazing. Great location to visit Venice Beach and Santa Monica. However, just relaxing poolside was great. Is it possible to hear a pool to exactly right temperature? Well if so, this ... Read more
from Fullerton
Submitted on 05-09-2016
My wife and I visited this hotel this past Saturday. Our initial visit was excellent, until we went to breakfast. We arrived around 9, was sat immediately, and from there is went downhill. We ordered items off of the menu, (they had a Brunch option, but was not offered by the server).......The meal took way over 30 minutes, and all out waiter (Michel) had to say is "it doesn't look busy, but we are" This was not much consolation to me, since I was already upset and hungry. We initially got ... Read more
from
Submitted on 05-09-2016
We loved everything about the hotel. This is a first class hotel with exceptional service and amenities. The staff were excellent and the location was exactly what we were looking...I was able to check in early and they provided me with a room on the 1st with new patio furniture really nice room me and my wife were celebrating our 10year anniversary and we enjoy our stay, Elizabeth and Julio and Vanessa they deliver exceptional and excellent service to us while staying at ritz carlton. They made... Read more
from
Submitted on 10-09-2016
Only stayed one night but it was a solid Ritz Carlton experience. Staff was all great, from front desk, to housekeeping, to valet. Room was as expected. The outdoor pool/jacuzzi is open 24 hours is a plus. Location is convenient between the west side and South Bay parts of LA County. The restaurant on sight was great for breakfast. And some other dining options within walking distance (though is check some reviews on them first).
from Fort Worth, Texas
Submitted on 12-09-2016
My boyfriend and I booked this hotel several months ago solely so we could have a balcony room overlooking the marina. we were disappointed when we arrived to be told that room was available but doors could not open out due to construction. the staff was very accomdating during our stay, I just think there was not enough of them due to the large wedding party staying there that took over the entire lobby and bar area, friday, sat. afternoon and evening. we couldn't even get to the bar! or get dr... Read more
from Ahmadi
Submitted on 12-09-2016
The Ritz delivers on a nice escape. I loved the room with a nice view of the Marina. The room was spacious nicely decorated. They surprised with cakes for my wife's birthday. The kids loved the swimming pool which is open 24 hours. They loved the treasure hunt where they look for certain things within the hotel and then win gifts.
from
Submitted on 12-09-2016
Ritz Marina Del Ray is a beautiful hotel and setting! Our room was amazing and our bath was the best! Housekeeping was impeccable and the bed are the best ! Had my best night sleeps of my vacation! Pool area was pretty & relaxing! The only complaint is with the restaurant staff they we unfriendly, slow and inattentive ! Waited at the cocktail lounge for 15 min before bartender approached us! We tried to order dinner but once we looked at menus that we were given then we were told dinner hour was... Read more
from London, United Kingdom
Submitted on 13-09-2016
I stayed here recently for two weeks on a business trip to LA, and would say it's my favourite hotel in the area. Great facilities, dining, 24 hour pool and hot tub and valeted parking. The staff are all friendly and very professional and the rooms are well appointed.
from los Angeles, United States
Submitted on 13-09-2016
This is the best hotel for a quiet get away in the city. The Ritz-Carlton is right on the marina, and from the moment you enter the driveway you are treated like a VIP. Valets, reception, and housekeeping all outstanding! The pool and separate hot tub outstanding, and great view of the marina! You can eat pool side at the Wave or inside at the Cast and Plow. Both give you great views of the boats in the harbor, and is very quiet and romantic! You can rent bicycles to ride to Venice and Sant... Read more
from london
Submitted on 16-09-2016
I stayed at this hotel so I could be a short distance from Venice beach area but did want a bit of luxury. This hotel was ideal in terms of location and that luxury and exclusivity I wanted for my stay. We stayed in a Club room which was great as I was able to use the Club lounge for breakfast, drinks and snacks which was well stocked. The pool and Tennis courts are very well kept. The staff are very welcoming and courteous. Parking is valet or self parking at a charge as is usually the case... Read more
from
Submitted on 19-09-2016
We stayed here back in February and it was wonderful - beautiful and elegant accommodations with top notch staff. If you are an early riser, I recommend taking your coffee for a stroll along the quiet marina.
from London, United Kingdom
Submitted on 20-09-2016
I stayed here recently for two weeks on a business trip to LA, and would say it's my favourite hotel in the area. Great facilities, dining, 24 hour pool and hot tub and valeted parking. The staff are friendly and very professional, and the rooms are well appointed.
from
Submitted on 21-09-2016
Stayed at the Ritz-Carlton Marina deal Rey for two nights on business. The hotel lives up to its category with very good and friendly service. The restaurant has a good menu. Everyone throughout from the concierge to the check in desk and waiters were terrific. As a small example, at the restaurant I was seated outside and asked about an outlet for my laptop. The waiter immediately and kindly found a hidden outlet behind some outdoor furniture and moved things so just that it could be plugge... Read more
from houston
Submitted on 22-09-2016
The hotel itself if nice. The restaurant on the water with the firsts at the table was great. The restaurant staff was also wonderful. One thing that was irritating but not a huge thing...when we checked in, we had paid for a room with a balcony facing the marina. It was not until check in that they informed us that there was work being done on the exterior of the hotel and that the balconies would not be able to be used and that painters would be going up and down on their ropes throughout ... Read more
from Los Angeles, California
Submitted on 23-09-2016
For such a well known hotel name I was very disappointed with this property. Pool cabana is embarrassing..$500 for a tent with two folding chairs, very bare! i went to the Lobby, the front desk personnel were however very friendly and helpful! I went to the restaurant to look at the menu.. There was a coffee stand as soon as you walk in.. I asked for coffee, the lady charged me $4 for a very small to-go - cup Come on! I believe the hotel is going through renovation but honestly their new look I ... Read more
from New York City, New York
Submitted on 24-09-2016
It??s kinda hard to find much interesting to say about the Ritz-Carlton as it??s everything you??d expect - a really nice hotel, in a lovely location overlooking the marina that does everything well. And I guess that??s what most people would want and expect - solid quality with no surprises. Especially the kind of older, well-off clientele Ritz-Carlton is so squarely aimed at. I was there for two nights for business (the company had booked it for me and I hadn??t chosen it) and so enjoy... Read more
from Chicago, Illinois, United States
Submitted on 25-09-2016
Decided on the Ritz, Marina Del Rey due to its proximity to LAX. We were pleasantly surprised at the cool, contemporary vibe the hotel had--Quite different from other more traditional Ritz Carlton hotels. Nice lobby and contemporary open planned bar/lounge area that ledto the restaurant and small, outdoor terrace eating/drinking area overlooking the marina. Rooms were spacious with large marble bathrooms (no separate showers) with good lighting and decorated in cool blue,grey tones. We had a Ju... Read more
from Phoenix, Arizona
Submitted on 25-09-2016
Excellent stay....excellent staff...great food at Cast & Plow...thanks for a great few days!!! The rooms all have great views of the harbor and waking up to the views are unbelievable. Special thanks to Shantell at the front desk for her help.
from Eugene, Oregon
Submitted on 01-10-2016
Wifi is a basic first-world amenity, like electricity and clean tap water. Putting guests through the hassle of signing up and paying an extra $13-18/day is an obnoxious low-blow that is, sadly, a tacky signal that the place is struggling. The staff here is excellent and it's truly a shame for them to suffer under this type of management.
from New York City, New York
Submitted on 02-10-2016
When traveling to L.A. I always use the Ritz Carlton as my airport (or last night) hotel as its not far from LAX and doesn't have the depressing qualities of on site airport hotels. One of the best aspects of the hotel is It's car valet staff, which is always excellent. Years ago this hotel's Club Room was top notch, however it has greatly declined. With that said I would still recommend the Club Room as its staff is friendly, welcoming and decent light food is served all day. I stayed in a Club... Read more
from Dallas, Texas
Submitted on 04-10-2016
Everything went very well with our stay, from check in to check out. We stayed for two nights over Labor Day weekend as part of our babymoon and enjoyed the location, room, room service, restaurant, and spa. When I mentioned I had already booked a prenatal massage at the spa at check in, the front desk clerk gave me a 20% off certificate to use towards my massage. Fantastic service all around.
from Lafayette, Louisiana, United States
Submitted on 04-10-2016
Hotel service and staff were excellent, great location & facilities. Room service dining was excellent well prepared and delivered on time. Only downside is ordering breakfast as the room had no breakfast cards to hang on the door. Overall 9/10 and would definetly return.
from St. Lucia
Submitted on 04-10-2016
The reviews on this Ritz are mixed, which surprised me, because after all, it is The Ritz...I finally decided to take a chance and stay here for the first night of our honeymoon,before we took off for Kona. They comp'd 2 drinks for us and a free appetizer at lunch, when they found out we were on day 1 of our trip. The service/staff is impeccable, professional, warm and happy you are there to stay. The breakfast buffet is great and high quality food. The room was clean, crisp and comfortable. P... Read more
from Chicago, Illinois
Submitted on 06-10-2016
The check in and other service requests took longer than most hotels. The location on the water is nice. If you want a quieter room, ask for a room on a high floor overlooking the pool and away from Lincoln Ave. The Hearth and Plow was good but not great.
from Dallas, Texas
Submitted on 07-10-2016
I stay at this property when I have business near the airport due to its central location to both Santa Monica and the Culver City area. To me this location has a bit of marketing confusion - while it has views of the marina, there are no ocean views. For the rates charged, and comparable rooms at other hotels in Santa Monica with ocean views, it is too high. Cast and Plow is a quaint eatery with a nice patio on pleasant evenings. The food is good, but not very inventive. Bar is lively and ... Read more
from Chicago, Illinois
Submitted on 11-10-2016
Stayed a long weekend with mom and sister to celebrate birthdays and new apartment purchase. Cashed in lots of points and spent extra to use the Club lounge. Totally worth it - lovely space, wonderful views, super staff morning and night made our stay lovely. Cast & Plow experience was okay - felt like we were forgotten for a bit as it got busy.
from New Delhi, India
Submitted on 12-10-2016
The well designed property. Extremely courteous and helpful staff. Beautiful rooms, gym, pool and spa. Near to Venice beach . Even Santa Monica is 15 minutes drive . Great food and facility of bikes to be hired also you have a restaurant outside.
from
Submitted on 15-10-2016
The staff was fantastic! Seriously, the vallet, doorman, front desk, restaurant and security were and well oiled, friendly, efficient team. The rooms were comfortable. The partial view works great and is significantly less dough. The food at Cast and Plow was yum; super fresh! Our martinis were eh.. Love the asprey shampoo and lotion. Great, easy stay. Definitely up for another trip! Way to go management!
from
Submitted on 18-10-2016
I stayed one night at this fabulous hotel for a concert at the nearby Forum. When I arrived, I was first impressed by an elegant fountain as I pulled up to the friendly valet attendant. The front desk area is very small and there really isn't much of a lobby. Instead, the front entrance blends into the ultra cool and open restaurant/bar area. It was bustling with young hipsters enjoying the views of the marina from the patio tables, complete with fire pits. The food, drinks and vibe seemed like ... Read more
from Madrid, Spain
Submitted on 20-10-2016
We stayed 3 nights, nothing wrong nothing special. Rooms are spacious and clean All the requests to the house keeping were promptly handled (different pillow, slippers etc...) The location is good - I was attending a conference near LAX so much better then staying in an airport hotel. We used the fitness center which is well equipped We were not impressed with the breakfast buffet as it had very little choice No particular value for money to be honest
from New Delhi, India
Submitted on 21-10-2016
The Ritz with Boats, loved it!?? I stayed one night at this fabulous hotel for a concert at the nearby Forum. When I arrived, I was first impressed by an elegant fountain.The staff was fantastic! Seriously, the vallet, doorman, front desk, restaurant and security were and well oiled, friendly,
from Pacifica, CA
Submitted on 22-10-2016
The stay was really hampered by some key nod of Saturday tennis boot camp. This clown thinks he is a marine drill Sargent?!! Totally screaming at the TOP of his lungs. I called to complain, and the operator thought I was joking. Management, this is so annoying and so rude for guests to put up with. So, please ask this fellow to calm down and teach tennis, there's no reason to scream like that at people, it's uncalled for. This view is partial marina view, lots of highway noise. I am a pl... Read more
from Orange County, California
Submitted on 23-10-2016
Nice hotel with great location, stayed here to see a concert at the forum. Easy uber rude. Enjoyed our stay. Can't say anything about the restaurants as we did not eat there. Club level was nice. Would like to stay here again.
from Calgary, Canada
Submitted on 23-10-2016
An outstanding property and location. The pool area while lovely, the staff lacked any desire to serve food/beverages and was hence underwhelming. Nor did the Wifi work poolside in any of our 4 devices, yet was present, at times. Aside from the pool staff, or lack thereof, the remaining hotel professionals were amazing.
from Pebble Beach, California
Submitted on 25-10-2016
Love this property and stay when rooms are under close to $300 versus $500. This time, patio door didn't open due to renovation project and had the worst service mix up at brunch: three of five entrees came out burnt or incorrect. But, all taken care of and the server was deeply concerned. I do love this hotel. It's pretty near to perfect. One little thing; every time I've stayed there, you can hear the person in the next room speaking as if they are in your own. So we do sleep with the air-con... Read more
from Centerville, Massachusetts
Submitted on 27-10-2016
When we compare this to say the Ritz in Georgetown, you see that this is more like a Marriot. Our room was fine, not great. We had a "view" of the pool and marina but we really saw a corner of the pool, tennis courts and rooftop storing lounge chairs. The food at poolside was blah-Caesar salad with little to no dressing and a hummus with veggies that had little flavor. The Cask and Star (?), the main restaurant, was okay, although it certainly wasn't very clean outside. We saw crayons on the gro... Read more
from Houston, Texas
Submitted on 27-10-2016
Luxury Hotel, close to the beach and airport. We had a room looking out at the marina and had good service. You can walk along the harbor at marina del ray and enjoy close proximity to Santa Monica and Venice Beach.
from Honolulu
Submitted on 27-10-2016
Beautiful location with a great view of the harbor and marina. Stayed here the night before my buddies wedding. The room was exactly as it should have been. Staff was all very friendly and kind. We rented bikes nearby and rode down the boardwalk, it was a nice afternoon.
from Vienna, Austria
Submitted on 28-10-2016
The location of the Ritz Carlton is awesome - only if you do not travel with children, who love to swim in the ocean. It's directly located on the waterfront, but there is no close possibility for a swim. However, the outside pool area is appealing and having the possibility to travel by water taxi (in summer, weekends only) is great fun for kids. We ordered their eggs benedict for breakfast and were really disappointed with the result and the service. They came with beans instead of spinach an... Read more
from Fresno, California
Submitted on 29-10-2016
Great Experience! Awesome views! Lovely location! Several dining options! Near close by attractions! I've stayed here several times over the last 2-3 years and I have never been disappointed with the Quality of Service!
from Maplewood, New Jersey
Submitted on 30-10-2016
I stayed at the Ritz for a business conference in October 2016. The facilities were clean and modern. Rooms were large and comfortable. Everything you would expect from a hotel of this caliber. But to me what made this hotel exceptional was the staff. The use of my name at the restaurant and when receiving room service delivery; the overly helpful front desk staff (especially Megan Dunn, who was particularly outgoing and helpful); and the staff at the spa who went out their way to make me comf... Read more
from San Diego, California
Submitted on 31-10-2016
This is a nice property, however you'd come to expect that with a Ritz-Carlton. About 90% of my interactions with staff were terrific, lots of friendly banter, got what I needed, etc., but there were a couple of missteps - luckily they were far and few between and given how everything else was great, the bad stuff got lost in the mix. One thing that did happen, assuming it was an oversight, but when my wife had a challenge ordering room service (the phone in the room didn't work and she had to... Read more
from
Submitted on 01-11-2016
Great hotel and experience all around. One of the best hotel experiences I've had in a while. The hotel staff was very courteous and the hotel itself was impeccable. I would stay there again in a heartbeat.
from melbourne
Submitted on 01-11-2016
While the hotel is gorgeous in many ways such as the big renovated rooms, I feel that the services are lacking. Firstly, as a single female I find that I am discriminated against. I booked a king size room over looking the pool, but in reality have been given a room overlooking an ugly roof; I also think a bit of honesty about being put right next to or under the ongoing construction works is very naughty. The hotel is pretty empty, so why not put me as far away as possible? I hate paying for W... Read more
from Los Angeles, California
Submitted on 03-11-2016
Having sleepless nights with a lumpy mattress is not what one would expect from The Ritz Carlton and without any effort to resolve the situation is quite disappointing. It would seem to me that client satisfaction should be the ultimate goal.
from Montville, New Jersey
Submitted on 04-11-2016
Great rooms. Great staff - very helpful - everyone. The fitness center is huge and well equipped. Outdoor pool is heated, plus there's a large hot tub. Food was excellent - we ate at the outside bar & inside. They gave us 3 rooms next to each other, but not adjoining. All good - very comfortable and well appointed
from Monaco
Submitted on 06-11-2016
Wonderful hotel! We stayed in a renovated room. Very nice room! I highly recommend the hotel. One has has to be aware of where you need to be in LA. Lots of driving and it takes a long time to get around.
from Los Angeles, California
Submitted on 07-11-2016
The entire staff at the marina del Rey Ritz Carlton were exceptional, caring and helped our family and I will always stay at the marina Delray Ritz-Carlton. From the people at the club level to the people checking me in to the management to the valet parking everyone was fantatic.
from San Mateo, California, United States
Submitted on 07-11-2016
Location in Marina del Rey was nice, but nothing was very close. Restaurants in the area were lacking. The food at Ritz was very, very good, but tiny portions and very overpriced. That said the tables overlooking the Marina were really relaxing and I did enjoy sitting outside with the table top fire pits. Room was on the smaller side. I would stay again for business, but would not recommend for families or for vacation.
from Quito, Ecuador
Submitted on 07-11-2016
Very nice hotel and the attention was superb. We dinned at the restaurant and had a very nice impression with the duck. We were with a group of friends and they treated very well both at the reception area and at the club.
from Santa Monica, California
Submitted on 08-11-2016
I have stayed here many times, sometimes just to switch off my 'phones! Great pool, great bar, great food, great staff...Do stay here! It is located on the main road to Venice beach and just behind the hotel is the water taxi! It is great to roam on the water.
from Berlin, New Jersey
Submitted on 10-11-2016
I selected this hotel based on its proximity to LAX for a one night stay when coming back from French Polynesia and it was a great choice. It took less then 15 minutes from LAX to the front door and if you are familiar at all with LA traffic you will agree that, that is a pretty quick trip. The hotel is nice, although we found it to be very contemporary compared to other Ritz properties we have stayed at. The location is right on the Marina with a terrific view of the hundreds of boats outside... Read more
from Colombo, Sri Lanka
Submitted on 12-11-2016
Very close to lax, probably the nicest hotel this close to lax, beautiful beautiful property oozing with luxury, over looking the marina, a very high ritz standard, room was beautiful and bed was super comfortable, I spent 5 nights and loved it. I had a room overlooking the marina and it was a great view with a small balcony. Service was excellent with evening turndown, and the valet was very efficient as well. breakfast area was very nice. You can have breakfast on the terrace overlooking the m... Read more
from Los Angeles, California
Submitted on 14-11-2016
This is the best value in Los Angeles.Get a suite with a water view and enjoy yachts basking in the sun and glorious sunsets.They have a wonderful indoor/outdoor bar,and the food is exceptional.There is an outdoor pool that is quite the scene on Thursdays-Sundays.The staff are on the ball and actually remember your name!
from Denver, Colorado
Submitted on 16-11-2016
Beautiful walk along marina, great restaurant at the hitel & others nearby as well. Room very well appointed, bath beautuful w/nice amenities and plenty if towels. Housekeeping did a magnificent job??
from San Francisco, California
Submitted on 18-11-2016
This is a pretty great alternative. It's a little out of the way if you're trying for Santa Monica, but nothing a 10 minute Uber wouldn't solve. Had a few small maintenance issues (patio door wouldn't open and the safe wouldn't lock), but no biggie.
from Portland, Oregon
Submitted on 23-11-2016
We stayed one night, Friday, November 4th while laying over in LA when departing on our honeymoon. The hotel is a quick 15 minute drive from LAX via Uber. The hotel sits right on the marina, which is fun to see boats coming and going. On arrival we were greeted by a very friendly front desk agent who knew we were headed on our honeymoon and greeted us with a glass of champagne. Check in was super easy. As our room wasn't quite ready, we headed to the pool for a few hours of relaxation. The... Read more
from
Submitted on 25-11-2016
Great service, property, pool, tennis courts, cuisine & location. The staff took amazing care of me and I will absolutely return. I have been going to LA all my life to visit family (lived there for a while myself), so I know LA. Easy access to LAX and I could live at the pool, huge saltwater. Woohoo Ritz Carlton!
from Atlanta, Georgia
Submitted on 25-11-2016
Housekeeping missed dirty men's undershirt in a drawer, no coffee or creamers and the used coffee pod from the previous occupant still in coffee maker and no robes Don't believe I will be coming back.
from NYC
Submitted on 30-11-2016
Even though this is a bit of a distance from LAX (about 15 minutes with no traffic (which is only at 4am it seems)) we use it as our LAX hotel when flying out early. I can only report on the room itself as we've never done anything else there except for sleep. Welcoming staff up front who were efficient and helpful. The hotel itself is attractive and well-kept in a manner that you'd expect from a Ritz-Carlton. We had a room that was recently renovated and it was as expected. Big comfortable bed.... Read more
from bakersfield
Submitted on 30-11-2016
have stayed several times. my credit card gives room upgrades if available. no upgrade . hotel almost empty.booked king bed room . given 2 double bed room. changed to postage stamp king bed room across from staff cleaning room . noisy. valet parking staff not too spiffy as they always have been. lady in gift shop very helpful and nice.
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