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Crowne Plaza Los Angeles - International Airport

Los Angeles, CA, US (LAX)

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Based on 1340 reviews
Style: Stylish Hotel Close to Airport
Room & Rates

Standard Non-Smoking

One or two beds. Desk with lamp. TV with premium cable channels and video games. Two multi-line phones with voice mail. Wireless Internet access (surcharge). Complimentary weekday newspapers. CD player. Coffeemaker. Hair dryer. Iron with ironing board.
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Crowne Plaza Los Angeles - International Airport
5985 W Century Blvd, Los Angeles, CA US 90045


Located in Los Angeles, Crowne Plaza Los Angeles - International Airport is near the airport and close to Promenade at Howard Hughes Parkway Center, Loyola Marymount University, and Hollywood Park Casino. Additional points of interest include Los Angeles Forum and Westfield Culver City Shopping Center.

Why Stay Here

  • Outdoor Pool
  • On-Site Dining
  • Fitness Room
  • Business Center
  • Free Airport Shuttle

Resort Details

Crowne Plaza Los Angeles - International Airport features a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include an outdoor pool, a spa tub, a sauna, and a fitness facility. This 3.5-star property has a business center and offers secretarial services. High-speed Internet access is available in public areas. The property has a complimentary airport shuttle (available 24 hours). Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands. This is a smoke-free property.

Accommodation Details

613 air-conditioned guestrooms at Crowne Plaza Los Angeles - International Airport feature CD players and complimentary weekday newspapers. Bathrooms feature hair dryers. Wireless Internet access is available. In addition to desks, guestrooms offer multi-line phones with voice mail. Televisions have video-game consoles and pay movies. Rooms also include irons/ironing boards. Guests may request wake-up calls. Guestrooms are all non-smoking.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self-Parking Fee: USD 15 Per Day [In/Out Privileges]
  • Valet Parking Fee: USD 25 Per Day [In/Out Privileges]
  • Fee For In-Room Wireless Internet: USD 12.95 Per Day [Rates May Vary]

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 1340 reviews
from London, United Kingdom
Submitted on 22-05-2016
I stayed here for 3 nights as it was an ideal location for the places I wanted to visit in LA. The hotel itself is fairly modern, clean and tidy. I had a room on the 3rd floor which overlooked the air conditioning units which were fairly loud. The double twin-bed guest rooms are comfortable, clean and tidy. It comes with amenities such as shampoo, conditioner and body lotion. Other items such as toothpaste are available upon request, which is a great touch! A downside is parking. You can pay p... Read more
from London, United Kingdom
Submitted on 23-05-2016
Stayed for one night having landed into LAX to travel onwards the next day. The shuttle to the hotel was extremely busy (they are every twenty minutes, so expect them to be busy). On arrival the check in was efficient and we went to our room. The decor in the communal areas was drab and in need of brightening up. In our room (11th floor) the room was very clean, but also very tired. It needed redecorating, with paper peeling in some areas of the room, not excessively, but enough to notice. The r... Read more
from Indianapolis, USA
Submitted on 23-05-2016
I normally stay at the Hilton down the street as I get pretty good benefits due to status. I was told this hotel treats Priority Club Platinum members well and given its more modern appearance I thought it was worth giving a try. I am glad I did. On arrival I lucked out with the shuttle and it arrived a couple of minutes after I got to the shuttle pickup spot. I will typically walk but it was late and I was tired so I took the shuttle. They have their own and do not share which is nice. Check-... Read more
from USA
Submitted on 23-05-2016
Did not expect much on a one night stay here on a recent trip. I was pleasantly surprised - clean hotel with nice rooms and a great lobby and restaurant area. Service was excellent - found a loose button on my suit jacket and they were prompt in getting me a sewing kit. Breakfast buffet at the restaurant was good. Very convenient stay close to LAX
from Marlton, New Jersey
Submitted on 24-05-2016
I checked in and went to the bar/restaurant at 9 pm. The bartender, Lynn, was a rockstar!!! For some reason, they were switching their systems over for computer stuff while things were still open (instead of waiting until everything was closed for the night). Lynn had to enter things manually and calculate the tax using her phone. I wish the hotel would have sent her 1 or 2 people. She was pouring drinks, running food, adding up bills manually, washing plates and glasses AND being friendly and f... Read more
from Swansea, United Kingdom
Submitted on 02-06-2016
A good airport hotel just outside LAX. A regular shuttle bus runs to and from the airport and very efficient. Checkin was very swift being a Spire member. The room was spotless but maybe a little tired and needing modernisation. Several restaurants to chose from - the grill serves nice pizza. Handy hotel for a short airport stay.
from Columbia, Missouri
Submitted on 02-06-2016
I have stayed at the LAX Hilton on my past 2 airport stays but got a good deal this time so decided to try the Crowne Plaza. Nice surprise. It was an older hotel but they have done a great job renovating it to make it seem fresh and new. Wifi was pretty slow but not a deal breaker since I was just there for the night and didn't need to use it much. I probably wouldn't recommend it for a business trip if you need fast internet. Luckily when we checked in there was no line but later at night ... Read more
from North Carolina
Submitted on 02-06-2016
Hotel was nice. Our room was clean and fit the four of us well. The bathroom was white and modern-looking. We enjoyed it. Although people told it was "far from everything", it didn't seem anymore than 10 miles from all the places we wanted to party, eat, or drink. The hotel could've used better food options as there wasn't a whole lot to eat (nothing we wanted anyway) right outside of it, but it was still a good choice if you're sightseeing or hanging out in LA. Parking wasn't the greatest, but ... Read more
from Auckland
Submitted on 06-06-2016
I'd asked for a room with a view of LAX Airport and they certainly delivered! The room was spacious with large windows overlooking the airport. Worried about noise? Don't! The double windows take care of that. Modern bathroom with AMAZING water pressure. Would stay here again.
from Seattle
Submitted on 07-06-2016
A few weeks ago I stayed at the LAX Crowne Plaza since I had a forced night over between flights. I decided on the Crowne Plaza since I had reward points to use so I got a free night in LA. The hotel was located right near the airport with a shuttle service that continuously ran throughout the day. When I exited the luggage area at LAX, I waited for the shuttle at the hotel shuttle pickup and was picked up in around 20-minutes (returning to the airport the shuttle dropped off directly at the ter... Read more
from Boise, Idaho
Submitted on 18-06-2016
The Crowne Plaza is a nice hotel with easy access to the airport. Our room was comfortable and ear plugs were provided in case airplanes taking off and landing at the nearby airport were a problem. We enjoyed a nice dinner in the restaurant and had no problems getting to sleep. In the morning, the valet service was very quick. Additionally, the hotel was only about 3 blocks from where we needed to return our rental car, which was convenient.
Submitted on 19-06-2016
This is not your typical airport hotel. The rooms are clean, spacious and nice. The front desk staff was friendly and efficient. The elevators where fast! There is a good food market with an adequate selection and reasonably priced food in the lobby. There is also a nice lounge area out front of you have to wait for a ride. We also used the fitness center and pool which was also good . The only downside to the stay was protestors at 7am on megaphones! We felt the front desk should have advised u... Read more
from Rancho Cucamonga, California
Submitted on 19-06-2016
Was staying the area for 2 nights. Check-in was fairly easy. Found room clean and cozy. Bed was a seemed a little worn out. I had a south facing room, so I was able to see and hear planes start their takeoff. Internet was not the greatest very slow and at times unreliable. For my 2 nights stay, I was awoken to a group of protesters at 7 AM. It seems like there's some sort of labor dispute going on. Soundproofing of the room was terrible. And if you have car prepare to pay for parking.
from Sydney, Australia
Submitted on 20-06-2016
We stayed at the Crown Plaza after a long flight before continuing onto Canada. This was a very good choice, Location was not far from the hotel and had a free shuttle. Check-in was very fast and they were friendly. Everything about the room was perfect. There were fast food facilities close by for light meals as well as the restaurant downstairs for dinner. We did have a little trouble with the internet as we were trying to check in for our flight the next day and obtain our boarding passed but... Read more
from Vancouver, Canada
Submitted on 21-06-2016
Nice hotel close to the airport, parking is $23 for in and our privileges . Nice rooms and the hotel as a whole is nice. They have a fitness facility you can use. The staff were helpful and happy on the front desk. I was surprised as how nice it was for the price! I would stay here again!
from County Laois, Ireland
Submitted on 29-06-2016
This hotel was our first stop off after a full day of air travelling and it was exactly what we needed. A clean room, an amazing power shower, a comfortable bed with a selection of pillows and a large variety of TV channels. We used this as our landing spot in LA and only planned to leave early the next morning. We did see the protesters, as mentioned in some other reviews after we checked out, but they did not impede us or disturb or sleep in any way. Valet parking is available but we opted to ... Read more
from Grapevine, Texas
Submitted on 29-06-2016
I booked this hotel for a quick one night stay. I was pleasantly surprised at how nice it was, considering the very good deal I got for it. I would definitely recommend for overnight or a business trip. I did not try the wifi, pool, or any extra amenities. The room was clean, quiet, and had the things I needed. My brother was in a different room, and requested a crib that never came. He also needed access to a business center, which they didn't have.
from Miami, Florida
Submitted on 01-07-2016
For a two night business appointment in LA I played with various web sites and found most hotels in the high hundreds,however when booking my airline ticket I clicked on to add a hotel.The list offered many locations and I chose LAX as I also hired a car,the rates incorporated into the flight were really low.On arrival at the hotel I expected to be given a smallish room but showed my IHG member card and was immediately upgraded to a club floor with access to the club.My room was nicely appointed... Read more
from Brisbane, Australia
Submitted on 02-07-2016
My husband and I stayed at this Crown Plaza for one night, while traveling from Brisbane Australia to Atlanta Georgia. We wanted somewhere close to LAX and this turned out to be a great stay. We had a nice king sized bed room. We arrived early in the morning and were able to check into a room at 9:30am. We were able to get plenty of rest in a nice, clean hotel room. Great gym facilities, strong wifi, and nice breakfast buffet for $25. Free shuttle to and from the airport. I was a bit disappointe... Read more
from Hasselt, Belgium
Submitted on 02-07-2016
After having traveled and been awake 24 hours, we hoped to have a good nights rest. However, not knowing this would be so bad, they put us in a front room. Noisy all night long, airplanes departing, but especially noisy guest arriving though the night. So if you're planning to sleep, get a room in the back, or search for a better suited hotel.
from Marlboro, New Jersey
Submitted on 03-07-2016
This hotel is great. Love the bed, large counter in the bathroom, and of course proximity to LAX. That is also a caveat. It's noisy so I left the AC unit on. They also were skimpy on towels. One each washcloth face and bath towel per person. So if you are a couple and one of you needs an extra towel for your hair it's not there. I'd expect a luxury hotel to have a minimum of two towels per person. Parking is in a multi tier garage. $15 per day for one in/out. If you plan on multiple in/out its ... Read more
from Sydney, Australia
Submitted on 04-07-2016
We booked a "day stay" at this hotel to enable a sleep between a 13 hour flight from Australia (early morning arrival), and before flying on to another destination within the US later that day. Brilliant.....just what we needed...comfortable bed, great shower, very good block-out curtains, minimal aircraft noise, and everything we expected. Great staff, free shuttle service to and from LAX. Will do this again. Thank you
from Brisbane, Australia
Submitted on 09-07-2016
I have stayed at this hotel previously and found it to be a convenient and reliable option for a short stay over near to LAX . The complimentary airport shuttle on Minday 13 June was delayed - needed to wait an hour for it to turn up. (It is advertised as every 20-30minutes) My stay at the hotel on 4 July, I rang for room service and left a message for a call back - 25 minutes later, I fronted up to the restaurant to ask for food to be delivered to my room. The hotel kindly agreed to hold my lug... Read more
from northeast
Submitted on 09-07-2016
Booked this for a couple of days on arriving at LA before heading off on a road trip. I wanted to be near the airport so I could collect hire car after arrival and settling in with jet lag. It was lovely really, just what you'd expect..wifi, and TVs for your convenience worked perfect. It was too far away to walk about but a bus a the end to the street helped and we toured LA and they pick you up from the hotel,...but all in all very clean and the food, we had breakfast and room service were gre... Read more
from Oslo, Norway
Submitted on 10-07-2016
Our party of 13 were quickly allocated our four rooms (2 intercon). The rooms were clean and large enough for the repacking-business (standard rooms). A very good restaurant in the first floor with sushi - a nice break from the 2 past weeks BBQ! Recommended!
from home
Submitted on 11-07-2016
Stayed here due to enforced unexpected stopover. Very clean and modern, good USA service. Like the bar downstairs for good American high calerie food but also have great choice of beers. TVs on with sports action in background, like many American places. Nothing around the hotel as expected for airport hotel.
from Silver Spring, Maryland
Submitted on 11-07-2016
Good place to stay before heading to LAX for a flight. There were only three employees checking people in on a Friday evening, so the line was pretty long. Room was good. Had a nice view of planes landing and taking off without too much noise from room 1010. Restaurant variety was nice, I went to the Century Taproom. The valet service was a bit slow early Saturday morning, with only one kid running between the valet podium and the parking lot. Had tried to call down earlier, as suggested by the ... Read more
from Apex, North Carolina
Submitted on 13-07-2016
We arrived at LAX from RDU on a red-eye flight. We waited for about 30m for the airport shuttle. Other hotel shuttles had made 2 trips by then. The shuttle finally arrived. It's seats at the back of the bus were torn and had little cushion left. We checked-in quickly at around 1:30 am, Sat. At 7 am, we jumped out of our beds as protesters on loud and blaring megaphones began their sloganeering. We were on the 6th floor. They kept going till 8 am. They were again at it on Sun am too. We check... Read more
from Mount Annan, Australia
Submitted on 13-07-2016
This hotel is great for anybody who is looking to stay close to LAX airport. There is a free shuttle bus service that runs 24/7 from LAX to & from the hotel. I only stayed at the hotel for one night but the staff were friendly & the hotel was modern. The only downside to the hotel is the noise factor. There was a lot of airport noise throughout the night which includes planes taking off and landing. Apart from the noise the hotel is in good spot close to the airport. I also ordered in room dinin... Read more
from London
Submitted on 16-07-2016
You know how sometimes you roll out of biz class, stagger through immigration, hustle through customs, jump in a taxi and hit the hotel... only to realize you left something super important in the back of the cab? Yup. Panic stations. Did this just recently... luckily ERIC was on hand at the valet stand and ably assisted us in tracking it down and getting it back. His calm assurances kept the wife from exploding and me from imploding from the pressure. Can't beat the location for LAX and their r... Read more
from Arlington, TX
Submitted on 20-07-2016
I'll begin by stating that my review has a bias due to having to stay here after a missed connection at LAX and it was only 1/2 of a night. A to-be-nameless airline paid for us to be there for the night. That being said, we arrived to check in at the 2 AM hour, tired and frustrated but the front desk staff meet us with a smile and politely welcomed us to their hotel. We explained we didn't have any of our bags and were without toothbrushes and we were promptly provided with a complimentary set o... Read more
from Near Boston
Submitted on 21-07-2016
Great location - easy access to LAX and rental car return. Room was modern, good size and very clean. Ate at the bar downstairs and was pleasantly surprised that the meal was pretty good (for hotel pub food). Bed was very comfortable.
from Sydney, Australia
Submitted on 21-07-2016
A one night stay prior to leaving LA , We arrived early 8am, expecting to just drop off our bags but the friendly lady at the checkin counter found us a Room that was available immediately. The rooms were lovely, bathroom great size, all amenities provided. Comfy king size bed, very soft pillows. Couldn't find a room safe, and there was no refrigerator in the room. Shuttle service busy but excellent. Would definitely stay here again
from London, United Kingdom
Submitted on 22-07-2016
Although advertised as a high quality hotel with pool etc it is somewhat tired and in need of an overhaul. The web site gives you the impression it is uniquely very very close to terminals but in fact it is situated along with several others in a 10 minute ride from the airport. Reception was slow but friendly, the lobby bar and restaurant are fine, but nothing more. As we were stopping over on a flight from London we did rather fancy the pool and a bit of sun but in fact the pool, although ad... Read more
from Atlanta, Georgia
Submitted on 23-07-2016
Very convenient to LAX, this hotel is a bit worn and in need of an update. Nice selection of restaurants in house. But the lousy self-parking arrangement made this a "never go back" hotel for us. Avoid this place if you are driving unless you plan to valet park.
from Fairview, Pennsylvania
Submitted on 23-07-2016
#417 2 DBL beds, nice, modern and spacious. Pocket door on bathroom took some getting used to. Bathroom large, modern, clean except toilet was dirty around seat. Fast elevators. Eclectic lobby but VERY busy even late at night, need more desk help. Unloading area was jammed with shuttles and cars. Large shuttle to LAX was quick and efficient.
from Melbourne, Australia
Submitted on 24-07-2016
We stayed at this hotel only due to our flight being delayed 13 hours and having not slept for 25 odd hours so our airline put us up here. Free shuttle from the airport which took under 10 minutes. Very clean, fast check in and very friendly and understanding staff. Even though the airline was paying for our stay, the check in staff still gave us two free drinks to have in the restaurant. Room was massive with two queen beds, being day time closed the curtains and was very dark and not too noisy... Read more
Submitted on 26-07-2016
This hotel is very nice, well appointed and clean. You have to pay to park you car. They offer a good rate for parking. The restaurant prices were $$$$. It is very convenient to attractions. I have read other reviews that mentioned the airport noises, I did not find this a problem at all. The rooms are decently sound proofed. I would recommend this hotel.
Submitted on 26-07-2016
Ok for a airport motel, rooms were good, check in is a joke need more help we checked in late and still took forever, its busy almost all night long, decent restaurant.Good place to stay for location of airport short shuddle there.
from Sydney, Australia
Submitted on 26-07-2016
There are a row of the standard luxury airport hotels all in a line (Hilton, Sheraton, Crowne etc). I didn't visit the others, but this is certainly nice. There are 2 restaurants, rooms are nice, staff pleasant etc. ie, everything you'd expect. The only negatives. The pool is a little dismal. I was there on a really hot day 100+ and it certainly didn't feel like anyone ever used the pool. It's clean and all, but feels like its there for the sake of it being there. Also the IHG club is only... Read more
from Southampton, United Kingdom
Submitted on 27-07-2016
We stayed at Crowne Plaze Los Angeles International hotel last week for 4 days. The positives were the room was decent size, free shuttle to airport and food and room service. The negatives were breakfast was not included in the room price, food prices were expensive.
from Austin, Texas
Submitted on 31-07-2016
We had a good-sized king room. Rollaway cot for our 11-year-old was free - a nice surprise! Room on the 14th floor overlooked the airport runway, but that didn't bother us too much. The hotel provides ear plugs, lavender relaxing spray, etc., which was a nice touch. The overall impression of the carpets, furniture, etc. is that it's a bit on the shabby side, but still comfortable. They will need to renovate soon, though. All the staff we came in contact with were very friendly, especially in the... Read more
from Glasgow, United Kingdom
Submitted on 01-08-2016
Stayed Friday night on the 15th as we had an early flight back home the next day. Our flight got us into LAX nice & early. Got to the Hotel using the free airport shuttle which goes every 15/20 minutes. Arrived at the hotel about 11:00. Our room was ready so we got an early check in. Asked for a fridge which was delivered. On the 15th floor and had views looking towards the runway. King sizes bread which was really comfortable. Very clean. The en=suite was a great size. A couple of days befor... Read more
from Zutphen
Submitted on 03-08-2016
Upgraded room and Club access due to Platinum IHG membership. Nice attentive staff. Quick checkin. Beautiful appointed room. Good kingsize bed. Up to CP standard. We had a quiet comfy night. Due to early flight no breakfast at the restaurant. We took a taxi to the airport. Only 8 min drive. We left our rental car the day before at the Hertz location at LAX and walked back to the hotel. It took me about 10/15 min. by foot. We dropped off our luggage at the mean entrance of the hotel.
from atlanta
Submitted on 03-08-2016
There i's nothing spectacular about this hotel. It serves its purpose by being really close to LAX. Clean, affordable through Priceline, and again close to LAX. Hint: Drop off your rental car after checking into the hotel. The car rentals are within walking distance, and you won't have to pay to park the car. The shuttle will take you to your terminal. Saves time and $$$$$
from Elk Grove, CA
Submitted on 03-08-2016
I regret making my reservations through I believe if you do not book rooms direct with the hotel and book through a second party for deals, you get the cheapest looking rooms. Although, I paid $417 (Sat & Sun) for two night stay the room was old, dirty carpet and bed so hard you might else well slept on the floor. I called the next morning to see if I can change rooms and the lady at the front desk said the hotel is booked and once guest checkout, she'll have the manager call me.... Read more
from Santa Barbara, California
Submitted on 04-08-2016
Crowne Plazas are getting a little old but they are still pretty good value. The restaurant was a bit pricey for the quality of the food which was OK. For an over night prior to or after a long late flight arrival this is an OK stay if you can get a good rate.
from california
Submitted on 07-08-2016
I choose this hotel for over night stay because it is very near the airport and has free shuttle,I arrived early but I had no problem checking in, they give me a room right away. Receptionist are friendly and helpful. My room was in 6th floor, it was spacious and clean, comfortable bed, linens are immaculately clean and loved the pillows, it was soft and comfortable, Towels were clean. the buffet breakfast opens early so I was able to eat before catching up with my flight. The food at the buffet... Read more
from Irvine, California
Submitted on 08-08-2016
Pros: - good price compared to other hotels in the area - good airport shuttle runs around the clock - free wifi (basic) was at times weak, but good enough. - close to LAX city bus center, where we could take buses to downtown with good connection. - outdoor swimming pool was a bit small, but okay for children. Cons - Meals at the hotel were expensive. No restaurants nearby: have to walk like 5-10 minutes to get to a Burger King. Nothing much in the neighborhood
from Los Angeles, CA
Submitted on 09-08-2016
I stayed in this hotel one night as I had a business meeting nearby early the next day. The hotel is beautiful & the rooms well appointed, with many details I hadn't seen before - an actual rug in the bathroom (not just a fabric mat) and a comfy chair & ottoman with a swing away shelf for a laptop. It's very near LAX so the rooms are a bit noisy, but they even provided earplugs. I would have given this hotel 5 stars except for the abominable parking garage. The near side elevators weren't workin... Read more
from Asheville, North Carolina
Submitted on 10-08-2016
We stayed here when our flight was canceled. So, we rented a room for the day only, which was perfect! Very reasonably priced, the rooms were very clean, the restaurant downstairs was good. All around a great experience! Will return on future trips!
from Loughborough, United Kingdom
Submitted on 11-08-2016
Stayed at the hotel for one night at the end of a California coach your. Nice room. The ocean express beach shuttle is good. $5 return ticket if brought from the hotel and takes you the 15min trip to the beach. Well worth it. Great beach local, well worth a visit.
from Frisco, Texas
Submitted on 12-08-2016
BUT, the noise is deafening! I was on the 14th Floor which is supposed to be a "Quiet Floor!" My room faced Century Blvd, AND a major runway is right across the street! The hotel is very nice, and I can't suggest what area would be best to request a room. It's LAX, there is noise. It does have a very nice outside sitting area where I enjoyed coffee and a roll for breakfast. Not sure if I would stay there again, basically due to the noise!
from Colchester, United Kingdom
Submitted on 15-08-2016
Our family of four stayed at the hotel for one night at the end of a Western Discovery coach tour. Nice room with the usual facility of coffee maker (not found in all hotels) but no fridge. Good bathroom and comfortable beds. The biggest advantage of this hotel is the frequent and free shuttle to the airport (10 minutes) which greatly reduces the hassle factor at the end of a long and tiring fortnight on the road with one night stops en route. When we flew in a fortnight earlier from UK we had t... Read more
from Boston, Massachusetts
Submitted on 16-08-2016
I had spent 5 nights in Anaheim for business and decided to spend my last night at an LAX hotel due to my early flight the next morning. This hotel was the most reasonably priced. This hotel made a good impression upon arrival but soon would be disappointing. The room had a musty odor. I was hungry and went to one of their restaurants. I can't comment on the food because the service was so poor I left and walked next door to the Marriott. I had a wonderful meal there and recommend eating ... Read more
from London, United Kingdom
Submitted on 17-08-2016
Nice and close to LAX for layovers which was why I booked. I waited nearly 30 minutes for courtesy shuttle - next time I'll use UBER. Great room, clean and comfy bed. Restaurant good food and usual near hotel overpricing. Would use again if on a layover.
from Los Angeles, California
Submitted on 05-09-2016
I've stayed at this hotel a few times now, and the service is always great and the rooms are very comfortable and modern. There is a nice restaurant/bar area, and a convenient spot to get coffee/pastries in the morning. However, make sure to ask for a quieter room that doesn't directly face the airport runway. On one of my stays I felt like the planes taking off were right on top of me! Also, be ready for $30+/day for parking/valet.
Submitted on 06-09-2016
So close you could walk to LAX (as the crow flies). This is actually just across the street from terminal property. Light sleepers might want to bring or request earplugs if placed on the terminal side. Otherwise, nice modern, clean, comfortable commercial property with a cafe open til about 11:00 at least. Self airport parking garage within the block (behind the adjacent hotel) was about $15 for 10 hours. My Priceline deal discount reflected the noise concern.
from So. California
Submitted on 06-09-2016
Stayed here 1 night before our flight and parked our car 6 nights. Was very convenient and no hassle. We were on the 15th floor and faced the runway. With the tv on I couldn't hear the planes, but once off, I felt like they were right there! Unfortunately was woken up by someone with a bull horn down in front of the hotel. They were protesting/ on strike . Wished I could have slept longer, as the beds were very comfortable. I would stay here next time we fly out of LAX.
Submitted on 07-09-2016
We stayed here at the end of a week long trip around the Anaheim/LA area. The hotel is very clean and the staff is outstanding. We had to return a rental car and asked the valets if we could leave our luggage and they had no issue with it. Our room was great, large and quiet, being so close to the airport I expected more noise but hardly heard a thing. We ate in the restaurant and exceeded my expectations. The service was a little slow but they were kind and kept our drinks filled, in their de... Read more
from Andover, MA
Submitted on 09-09-2016
Stayed for one night before an early flight to the airport. Ate dinner in the hotel bar and drank a local IPA. Overall a very pleasant experience. If there is no short term parking near registration the whole road behind the hotel has 2 hour meters which only cost $1 per hour.
from Solana Beach, California
Submitted on 10-09-2016
The hotel room itself was fine, adjacent to LAX. But the shuttle service to the airport was the worst I've ever been on. A very busy morning, infrequent and over crowded buses, and people had to be left behind. Basically, this is an airport service hotel, and I will not stay again.
from Hong Kong, China
Submitted on 11-09-2016
Crowne Plaza is a well established brand, I don't need to explain how good the room was. The hotel is close to the airport, if you have an early morning flight like me, I strongly recommended staying at the Crowne Plaza LA. Also, this hotel provides 24 hour shuttle service form the hotel to the Airport. The shuttle runs every 20-30 mins. It only takes 15 mins, you will get off at your terminal at the LA Airport.
from Staten Island
Submitted on 13-09-2016
Arrived from Malibu Along PCH at check in time, Had a pleasant drive except for usual LA traffic. Valet parked our car and bellman took our luggage, very good organization. The hotel was spotless and the very courteous and informative bellman took us up to our very clean and spacious luxurious room, The property is very well maintained and the grounds are spotless, We had dinner that night in the hotel lobby and met some wonderful people. Had a few cocktails in the lounge with excellent service,... Read more
from Somerset, United Kingdom
Submitted on 13-09-2016
Stayed here for a few nights at the end of a trip around California before catching flight back from LAX. Hotel is very close to the airport in a good location and the free shuttle there is convenient and stress free. Despite being close to the airport we hardly heard any plane noise, and they provide earplugs incase you do. The room was immaculate and modern, with very comfy beds. Staff were efficient and helpful and restaurant was also very good. Basic wifi is free and does the job - you only... Read more
from Beaverton, Oregon
Submitted on 14-09-2016
First impression was that wait time for checking in was long. At the time there were only two receptionists and there were at least 10 people waiting in line. The room was clean and the bathroom was adequately supplied but the water pressure for the wash basin was very low. We were on the 14th floor looking at the runways and we didn't hear anything. Shuttle to the airport was quick and simple. We would recommend this hotel for a typical airport over night stay.
from New Zealand
Submitted on 14-09-2016
We booked this hotel for one night on a stop over in LA. There is a free shuttle that comes from outside the terminal to the hotel but you can be waiting up to 20 minutes for this to arrive. There are around 20 shuttles leaving from the same spot so you are sitting in fumes for that time!! The shuttle is blue and is labelled Crowne Plaza. It is a short drive to the hotel. Check in was quick. Rooms were okay and what we expected for a airport hotel. Pool was out of the sun and not very app... Read more
Submitted on 15-09-2016
Good service, and perfect location near the airport. I especially like the jetsetter kit, and the comfortable bed. I did not have a hard time sleeping, despite the jet lag and time difference. Will love to stay again.
from Rockport, Massachusetts
Submitted on 15-09-2016
this was our second time to the Crown Plaza and we were there about 4 years ago and the place has held up well. The bed is comfortable and the room is clean and the porter was extremely helpful and friendly! There is a restaurant downstairs that had good food as there really is nothing in the area , just other airport hotels. We would stay there again if we had to lay over.
from Sao Paulo, Brazil
Submitted on 18-09-2016
The rooms are nice. Good overall lighting, Very good working chair and desk. Liked the bathroom spacious long clean counter and one door/closet concept. Unfortunately the windows do not offer airport noise isolation ... ear plugs were provided in the room, really?! The food and beverage lounge options are excellent and a good choice to avoid going out or ordering in. Was not happy with the check in/out staff friendliness and efficiency.
from Yorkshire, England
Submitted on 18-09-2016
Great hotel. Ticked all the boxes. Quick check in, polite staff, plenty of lifts, spacious room with large comfy beds. I especially loved the Temple Spa toiletries. A lovely bonus. We are in the bar which was pricey but great food. We shared a club sandwich. It came with chips and was plentiful for 2 $16 The only thing that would stop me coming back was the shuttle. In fairness it was busy but we had to wait 30 minutes for a bus. In that time last other hotel shuttles passed at least twice. Rena... Read more
from england
Submitted on 20-09-2016
We stopped there as our flight into LA got in late. Too late to pick up the car and too tired to even think about driving. Room and bathroom good enough for one night. Wouldn't do anymore than that. Signs of wear and tear and also bathroom not 100% clean e.g. lots of limescale. Food is expensive and no proper plates or cutlery - styrofoam plates and plastic cutlery. Shuttle bus regular but old and tired.
from Oklahoma City, Oklahoma
Submitted on 21-09-2016
Doors slamming, planes noises, people talking in the all way, car doors slamming and sounds of water running through the pipes kept me from having a restful night. Started out bad. Completely ignored by the bell staff. Elevator was dirty an hot. Room is dated and shower had black grime (mold?) on shower title. Bed was comfortable. Outlet did not work next to bed. Overpriced motel. Ordered room service. Got order wrong glass had food in it
from Boston, Massachusetts
Submitted on 23-09-2016
Wow - this hotel was actually better than expected, and it's nice to be pleasantly surprised for a change. PROS: -free shuttle to and from airport, van/bus marked "Crowne Plaza" -comfortable beds -they seem to have included the things you really want and need: comfortable beds, a little care kit with spray to induce relaxation and sleep, foot lotion, "calming" themed lotions/hair products -rooms are spacious CONS: -be careful about where your room is located. One night I was in room 1103... Read more
from Ottawa, Canada
Submitted on 24-09-2016
Rather than the option of a red-eye back East, we opted to stay over 1 night at the Crowne Plaza and then catch an early flight the next day. This is the 2nd time we've stayed at this hotel and it was everything we needed. Prompt checkin, good sized & immaculate room, friendly service, comfy sleep. The food & drink prices at the cafe beside the lobby are outrageous, but I'm not considering that for the review.
from Melbourne, Australia
Submitted on 25-09-2016
This hotel is within walking distance from the airport although it does offer a shuttle bus. The hotel room was clean and tidy and staff very nice. Only problem is it isn't very close to food (not the hotels fault) and the room service does not extend past 11pm. If you have a late flight in this is worth taking into account. Overall though a great stay!
from american in england
Submitted on 26-09-2016
I knew it was a bad sign when I walked into the room and the hotel leaves ear plugs. While an airport hotel, there was no attempt at sound-proofing. Hence, wide awake at midnight with all the jet activity on the runaway. No gift shop. A couple of restaurants which were ok, basic, tasty food. As a result, exhausted after a noisy night. Wont be coming back.
from Belfast, United Kingdom
Submitted on 27-09-2016
Great location, comfortable rooms and facilities. Surprisingly good restaurants for an airport hotel. Convenient parking and many shuttle buses. We had great service, we had a small problem that was outside the hotel but Alex who was duty manager on Sunday 25th and Mark on Monday morning took such care to sort it out, make sure we were satisfied and really turn a negative into a positive for us. Well done , great customer care
from Gibraltar
Submitted on 28-09-2016
The hotel is a typical hotel fairly close to the LAX airport. Parking was extra , free internet and limited free use of computer in the lobby to print boarding passes. Not good if you wish to visit LA find a hotel closer to the action.
from Columbia, South Carolina
Submitted on 29-09-2016
This is a great facility and lives up to it's reputation in service and amenities. Parking is available but you can also valet if you need to. Check in was a little slow as their computers were down at the time I got there but they worked through it and I got to my room which had soft music playing when I walked in. That was so neat and I was so tired I just layed down and listened for some 20 minutes. The amenities included a sleeping packet and if you have not stayed at a Crown Plaza befor... Read more
Submitted on 30-09-2016
well i stopped in this hotel and it was great so much so when i went to San Francisco i stayed in crowne plaza there (would give this 4 out of 5),when i returned back to LA i stayed there again,just a nice place to chill,fantastic staff ,great for transport(bus into LA)nice food,great clean and fresh rooms, quiet well done crowne plaza keep it up and don't ever sink to the levels of other LA hotels ,you are worth the little bit extra i payed
from Jacksonville, Florida, USA
Submitted on 30-09-2016
We came in from Anaheim so we were closer to the airport for an early flight. Not the best Crowne Plaza, but not the worst. It fit the bill for what we needed. It was close and we knew the brand. It was a step down from what we came from.
from Christchurch, New Zealand
Submitted on 03-10-2016
If you need to know anything, then ask the concierge. Our concierge, Paulo was the best. He had us in a VIP tour for the day at a great price and had organised a driver to take us to Disneyland on our day of departure. Perfect stay, perfect place - very very accommodating in all we needed.
from Springfield, Missouri
Submitted on 03-10-2016
I booked this property based on reviews and it's location adjacent to LAX. The room seemed to be refurbished as it was nicely appointed and trendy. The bed wasn't the most comfortable I've experienced but not horrible. If you're planning to just sleep, it's great. If you're wanting to eat on a budget, do so before you get to the hotel. The restaurant was priced very high ($25 for a cheeseburger!). Self parking is available but be prepared to drive through the garage as most spots were ta... Read more
from London, United Kingdom
Submitted on 04-10-2016
I booked here as I wanted to be close to the airport and to take full advantage of the free airport shuttle. Our room was large, with bath and a great view of the runway (if that's your sort of thing!) We had dinner in the hotel, which was okay - but the bar itself was well run and created a good atmosphere where we were able to speak to a few other guests.
from Elk Grove, California
Submitted on 04-10-2016
i was only there for one night but the hotel staff made me feel like I was a family member that they were happy to see. I'm sorry that I can't remember the name of the young lady that checked me in but she was off and about to leave when I arrived. the other staff members were helping other people so she put everything down and took care of me. she told me of all the hotel had to offer for food and also told me of a couple of local spots also. it just got better after that. you must stay there t... Read more
from CA
Submitted on 04-10-2016
I rated this hotel a 3 but compared with others in this price range , I would give it a 4. The hotel is clean, quiet, pleasant staff. There is restaurant on site as well as take out sandwich shop and sushi bar. The hotel offers shuttle service to LAX 24/7. The king bed room is is spacious for a city hotel. I will stay at this hotel prior to another flight.
from Lixnaw, Ireland
Submitted on 11-10-2016
Travelling from Ireland via the UK to Kona Hawaii as part of a round the world trip. Booked through an agency on the internet. As, over the years we have done pretty much all we want to in LA, the stay was timed to give us the chance to visit a couple of places we wanted to see and to arrive in Kona for the Ironman World Championship . The room was comfortable and had every amenity but the outside of the window was, to be blunt, filthy. I appreciate LA is suffering a severe drought but recyc... Read more
from Kosice, Slovakia
Submitted on 11-10-2016
You can heat aircrafts more then you want, but hotel worth it. You can have a breakfast for $23, but we always choose to go for a bagel to starbucks behind the corner. You save a lots of money and you can grab something sweet and fresh as well. In front of the hotel is a bistro with breakfast offer for $7, but... you deserve more then 2eggs and bacon with toast on plastic plate. Cheap, but rather go around to cafes and grab something better.
from australia
Submitted on 11-10-2016
After a 10 hour flight arriving at the Crowne Plaza was a welcome site. Courtesy bus was a wait of around 15 minutes but it delivered us to the door of the hotel. Bus was full and I felt sorry for those who had to stand. Check in was smooth, and complimentary wifi greatly appreciated. The king sized bed was amazingly comfortable and our request for a higher floor was honoured. An amazing 12 hour sleep - noise was not an issue whatsoever. Checkout was seamless. All in all a great stay.
from Brisbane, Australia
Submitted on 11-10-2016
I chose this hotel because of the proximity to LAX, though I did not realise how close, between two sets of runways, it was. Aircraft noise is a problem with the aging hotel windows not coping at all. Freely supplied air plugs are a must for a good nights sleep. The up sides are the closeness, a 20 minute walk to the Tom Bradley terminal, extra special service, I was allowed to my room early on both occasions I stayed, the excellent food in the Century Taproom with great beers on tap and frie... Read more
from Sydney, Australia
Submitted on 12-10-2016
I arrived at the Crowne Plaza Hotel LAX early in the morning well before check in. The staff were very friendly and tried to get me into a room as soon as one became available even though check in was not until 3pm. The rooms were very comfortable and clean and the Executive club, even though small, was very welcoming and suitable. I worked out in the fitness centre which was again, suitable for my needs and the choice of Japanese or local food was a great extra. I would recommend this for any... Read more
from Raleigh, NC
Submitted on 12-10-2016
I stayed at this Crown Plaza earlier this summer using a Delta voucher from a flight that was cancelled so was not charged for the room. Now maybe they have lesser quality rooms for "free" rooms as I had, but my room was very tired, dirty and not kept up. It felt like you were staying in a 20 year old hotel room and I probably was. Staff was good overall and the restaurant/bar (Flights) was good too. In fact, at the bartender's suggestion I ordered a pizza and was thinking that there is no way... Read more
from Toronto, Canada
Submitted on 12-10-2016
Yes- you are very close to the airport but you are a Crowne plaza and should double glaze the windows to stop the dreadful run way big jets 24/7. Despite the above, all great- service, room, sleep was OK and the TV channels could be better. Parking is expensive as the Holiday Inn Express down the road has free parking BUT if you use the self parking and you are there for 1 night, ensure you don't use the hotel service, as long as u don't need your car out and it's for 24 hours, it's only $15 com... Read more
from Queenscliff, Australia
Submitted on 16-10-2016
Good location, average price. It is only good when the shuttle driver stops to pick you up, which did not happen despite me waving at him. I ended up tipping the driver from another big hotel who saw the scene, and who dropped me at the back of the hotel obviously. LAX really the best place to have a walkabout at 12.00am... Bed sheets were a bit dirty with some kind of dead skin and light stains lying around. Checked in at 12.30 am for a 5 am wake up so couldn't be bothered arguing. At chec... Read more
from VA
Submitted on 16-10-2016
Only there for the one night to catch an early flight home. Bed was very comfortable. Had the chance to use Members Lounge and it was stocked well with snacks and drinks. Just enough so we didn't have to go to dinner. We were tired from traveling all day from Mexico. Did hear jets at night, but being only 5 minutes away understandable. Front desk folks, bellmen, shuttle driver all top notch. Would definitely stay there again on a return visit.
from Chengdu, China
Submitted on 18-10-2016
The hotel is conveniently located near the airport. The hotel and rooms are nice as expected in a Crowne Plaza. However, the service was very average and should be improved. First, the airport shuttle service was not as frequent as the ones from the other hotels and had to wait around 30 minutes at the airport. Second, the attitude of the in-room dining service staff was not very good. I called the extension number mentioned in the in-room directory, but nobody answered. Then I waited for 20... Read more
from Sydney, Australia
Submitted on 18-10-2016
Specific Problems: 1. Tuesday 19 October 2016 a 70 minute wait fir the hotel shuttle from outside American Airlines Terminal. No explanation given. 2. Details of wifi not provided on check in. 3. Prior to check out I asked the concierge when next shuttle-he tells me 20-30 minutes so I head to reception to check out and get receipt-but as I reach reception shuttle bus arrives and immediately looks like it is about to leave with doors shut so I ask receptionist to make out my receipt while I go an... Read more
from West Malling, United Kingdom
Submitted on 18-10-2016
This is the first review that I've written for Tripadvisor, prompted by my anger at the 1 hour wait on the kerbside for the shuttle bus and the indifferent attitude of the reception and shuttle bus manager when I phoned after 40 minutes of waiting to enquire (politely) if there was a problem with the shuutle service. Being bounced in mid conversation by the hotel to a musak tape when I'm having to use my UK mobile to make the call, pretty much tells it all. When I checked in, no one at the fron... Read more
from Edinburgh
Submitted on 20-10-2016
Best stop for an early flight. Free shuttle to the airport. Restaurants are good, but very expensive. But there is a mall nearby (walking distance), where you can get fresh food. The pool and fitness aerea is great, too.
from Melbourne, Australia
Submitted on 20-10-2016
This hotel is a little tired but clean and spacious. Staff friendly and cafe and restaurant on site. The problem for me was the noise despite being supplied with earplugs. But I guess that's what you get when you stay near the airport. I was able to check in early and bought a $5 return ticket for the shuttle which took me to Manhattan Beach and shops. The free 24 hour shuttle was reliable and excellent. All in all a good experience.
from Murrells Inlet, South Carolina
Submitted on 20-10-2016
Wonderful hotel experience from checkin to checkout. Great service & reasonably priced restaurant on/site with delicious options. Used airport shuttle & found to be very convenient. Will not hesitate stay here again.
from Ontario, California
Submitted on 21-10-2016
I loved this hotel!! The rooms are super modern , the bed is comfy and I had an amazing skyline view?????. They offer a shuttle to and from the airport which is really convenient. They are restaurants within walking distance there is even a Starbucks right next door. The location is safe and secure for walking at night.
from West Bloomfield, Michigan, USA
Submitted on 22-10-2016
Over the years, I've stayed at most of the better hotels near LAX. The Crowne Plaza LAX has become my go-to hotel in the area because of the consistently excellent treatment I receive. I stayed there again for two nights in early October. Everything about the stay was first rate. There was a problem with my IHG credit card having a different expiration date than that on my profile and Alex, the front desk manager straightened it out swiftly and comped my parking for the extra time it took. The r... Read more
from Sydney, New South Wales, Australia
Submitted on 23-10-2016
We found the Crowne Plaza LAX to be perfectly located near the airport. We were only stopping in LA for a day before heading through to Canada. The hotel was a little dated but the service was second to none. We got in at 9am but they had our room ready by 9:30. There are a number of shuttles that depart from this area and we took a shuttle to Manhattan Beach which is also a location we would recommend. There are a number of restaurants around this area for convenient dining. The other ... Read more
from Santa Barbara
Submitted on 24-10-2016
Frankly, I wasn't expecting much from the Crowne Plaza LAX. My fiance was attending a three day seminar there and I went along for the ride. I was pleasantly surprised. From the bellman, Eric, who brought our bags up in a professional, friendly manner. To room service, to the maintenance guys who fixed the air conditioning unit, to the housekeepers who cleaned the room, to the young woman at the front desk who explained the parking situation to me, everyone we met was first rate. The bed was c... Read more
from Auckland Region, New Zealand
Submitted on 24-10-2016
The good- Comfy beds. Decent rooms with everything you need for an overnight stay. Staff at the restaurant were excellent and food great. Got an early check in after a long flight which was very much appreciated. The bad- Concierge were rude and not helpful. Staff in general with the exception of the restaurant were average at best. There is is nothing close that is walking distance but for one night it was fine. Would stay again as facilities good.
from Unalakleet, Alaska, United States
Submitted on 25-10-2016
Another quality room. Comfortable king bed, quiet even being so near to the airport. Room service breakfast was delicious and fresh. Give yourself extra time for their shuttle, we waited nearly an hour and a half to get picked up from lax at 6am. Wife and I ended up walking to the hotel. Professional staff handled a billing error after a phone call. Looking forward to my next visit.
from West Palm Beach, Florida
Submitted on 26-10-2016
This is a nice hotel located close to the airport. The room was clean and comfortable, ice maker located down the hall. There are like four restaurants in the hotel, I believe I ate at the Taproom for both lunch and dinner. Food was great, and the service was fantastic. My stay here was comped by the airline for a misconnect, but would stay again if I needed to be near the airport.
from swindon
Submitted on 27-10-2016
Having had a couple of bad experiences with airport hotels I am pleased to report that this one is clean, comfortable and efficient. There is a free shuttle service to and from the airport. On arrival check in was quick, and the staff were friendly and welcoming. The room was airy and clean and the beds were comfortable. We ate lunch in the lobby bar before heading off, the food was good and not ridiculously expensive. A good stay.
from Port Saint Lucie, Florida
Submitted on 28-10-2016
The hotel was nice, the room was clean and comfortable, The hotel manager was great. We booked on and there was an error in our reservation both the Crowne Plaza Hotel Manager and Ms. Lemon customer service rep. at helped us with the situation and it was resolved. Had a great time on VIP tours! The hotel resturuants were a bit pricey but had the best coffee! The room was a little noisy due to the planes taking off but they provide you with earplugs in your room which helpe... Read more
Submitted on 28-10-2016
It got no bathrobe, I had to put everything on when the room service was coming in.The staffs got no smile and no honorific, both when I was checking in and asking the lobby manager for basic assistance (what was the local time now and how to take the shuttle bus to terminal).It was less value than the one I stayed at a same rating and location.
from San Diego, California
Submitted on 29-10-2016
Enjoyed staying in this hotel. While the check in was slow, I was recognized at a platinum member and offered a welcome amenity. I took the usual bonus points. Booked a regular king room, although app was selling king executive room on the shuttle ride over to hotel. Asked for upgrade to executive room but was told none available? The check in agent was nice and got me a 15th floor room far away from elevator as I prefer. I requested runway facing room, although you will hear noise. I like watc... Read more
from Brisbane Region, Australia
Submitted on 30-10-2016
Great stop over hotel. It was clean, easy check in and friendly staff. Only stayed one night before an early flight. Shuttle to airport was quick and easy, driver even dropped me off to a different section at LAX as I had to pick up extra luggage. Great food at hotel, especially if you're tired and just want to relax.
from London, United Kingdom
Submitted on 30-10-2016
Very nice hotel, close to the airport but impressively quiet rooms. Parking charges reasonable for LA. Front desk is very busy, and they hadn't properly looked after a package from my holiday company - found only after we rung the company to resolve the situation - but service is efficient and polite. Lots of varied places to eat, all expensive for what they are.
from Quebec City, Canada
Submitted on 01-11-2016
This is what I am usually after when booking airport hotels: quick to get to and comfortable because face it, we are usually here for a short night. But while the beds are quite comfortable, it's the choice of restaurants that caught my attention even more. It seems like what is available on site, usually a very poor experience in airports hotels, is actually quite nice. I shall be back to try them. Staff was friendly, the free shuttle was prompt and efficient and the location is great. The o... Read more
from Perth, Western Australia, Australia
Submitted on 01-11-2016
I recommend this hotel as a stop over for travel. Great services, clean and tidy rooms and free airport shuttle. Quiet rooms too with little aircraft noise. Managed to get a early check in too. Coffee at the cafe however is not great. I would suggest Starbucks down the road. Staff are very friendly and helpful.
from North Miami Beach, Florida
Submitted on 02-11-2016
I stayed at the Crown Plaza near LAX airport. The hotel has restaurants, fitness facility, nearby parking garage, and offers valet parking. They have free shuttle service to LAX airport 24/7 and room service. Erika at the front desk was very courteous and greeted me with a smile.
from Bakersfield CA
Submitted on 02-11-2016
I would probably rate this just as "good" just as a hotel and for the quality of the room, but it's a pretty good hotel to use if you need to do a park-n-fly (leave your car in their lot for a week or so while you are gone on a trip or vacation).
Submitted on 04-11-2016
The hotel is very close to the airport and with it comes noise of the planes taking off. There is no way around this, however, it stopped around 10-11 pm or i did not notice after this. the rooms are nice and have great amenties. the only complaint i have is the club lounge is a little small but the guy that was up there very friendly and helpful.
from Saarland, Germany
Submitted on 05-11-2016
Mostly quite normal hotel apart from the following: 1. They recommended us to attend to some membership-club and told us, one of the advantages would be faster internet access. If that is true, I can't imagine how bad the normal internet access works. Our faster wifi was extremely slow and constantly crashing. 2. Worse to 1.: the sleeping room was ok but in the bathroom everything was a little bit disgusting (see the fotos). Not really dirty but like: if your toothbrush fell into the empty bath... Read more
from murfreesboro, tn
Submitted on 05-11-2016
Very close to LAX - free shuttle there and back. Also right down the street from Thrifty car rental. All employees were very friendly. Rooms were clean. Restaurant downstairs had good pizza. Several restaurant choices. Would be great if you need hotel in this area, but not a great location to be based from if you are going to be visiting the typical tourist areas.
from Hua Hin, Thailand
Submitted on 05-11-2016
I have visited this hotel for over 15 years. The ground floor and its outlets have been renovated and the results are good. Rooms are adequate and comparable with other LAX hotels. Overall one of the best in the area.
Submitted on 05-11-2016
Stayed here for 1 night before catching flight back home. Easy to access and the runway view from top floor is stunning. Booked a club room that also included lounge in the afternoon with snack and wine or beer and in the morning breakfast. Only thing that was a little annoying was that breakfast ended already at 9am, but guess it is for the business people.
Submitted on 08-11-2016
I have stayed twice at the hotel, and I had the same bad experience. The staff in the reception tried to avoid giving me my amenity points ( I am an IHG member), and Paulo, the concierge, was so rude both times.
from Jackson, Mississippi
Submitted on 08-11-2016
Things are 'crazy' in LA ! If you are just passing through like we were, you want a simple and certain accommodation. The Crowne Plaza offers travelers a good deal, simplicity, and certainty. We would stay here again.
from Chula Vista, California
Submitted on 09-11-2016
Very nice hotel in a great location near LAX airport. Lots of places to eat, nice bar and very nicely furnished. Our room was very spacious and nicely decorated. The staff was very friendly and helpful and the cost of the room was very reasonable.
Submitted on 10-11-2016
Very nice hotel and very close to the Los Angeles airport. So if you have an realtor flight it is a very place to stay. A lot of airline pilot and stewards stay there. The rooms are nice, with modern decoration but no refrigerator. It has valer parking $ 30 and self park. Good location for business meetings since they also offer a shuttle pick up from LAX. The price dies not include breakfast, so is not a family kids friendly hotel. The rooms have views to the lax landing strip, but the do... Read more
from Arvada, Colorado
Submitted on 10-11-2016
Flight was canceled so I was given a voucher to stay here. The rooms were really clean. However, the halls smelled musty and old. There was a wide variety offood available at the hotel and it was delicious. Prices of drinks were ridiculous though. There's a free shuttle to the airport that goes around every twenty minutes
from norfolk uk
Submitted on 14-11-2016
We spent the last night of our Western Discovery tour here prior to returning to the UK. The hotel was very comfortable, and our room overlooked, at a distance, the airport runway, which was quite entertaining. The staff were friendly and helpful and, although we did not use it, there was a nice modern-looking restaurant on the ground floor. We were able to use the hotel's public computer facilities to check in for our flight the next day. Would recommend this hotel to travelers, and stay there ... Read more
from Brisbane, Australia
Submitted on 14-11-2016
From the friendly check-in, throughout the stay, and of course, the checkout, my stays at the Crowne Plaza are always enjoyable. Plenty of dinning options downstairs, and for IHG members with status, the breakfast/snack/dinner amenities up on one of the top floors.
from Culver City, California
Submitted on 14-11-2016
Very helpful staff, clean all over except for the exterior windows which for those of us who like to watch airport activity was disappointing. Also, music in the lobby was generally way too loud. The food and drinks available in the lobby were very good and reasonably, for a hotel, priced. Good Danish!
from Honolulu, Hawaii
Submitted on 14-11-2016
Ridiculous that you need to wait about 30 minutes for the hotel shuttle bus to pick you up at LAX when you see Marriott and Sheraton hotels in the same area passing by three times each while you're waiting for one shuttle to the Crowne Plaza. There is 5 room elevators, during the time i stayed 11/4-11/6, at times, only three were working, there shouldn't be a line of people into the lobby for guests waiting for an elevator. Then, you pay $23 a night for self parking and those elevators are not... Read more
from Fresno, California
Submitted on 14-11-2016
We thought we could drive home after our flight (a few hours) but realized that wouldn't be wise and needed to stay near the airport. The hotel felt like it was in the city and had great food and beverages after a long day of travel.
from Phoenix, Arizona
Submitted on 18-11-2016
We have two small kids and it was hard waiting 40 mins for a shuttle from the airport. Then when one came, there was not enough room for the luggages and my husband had to stay behind for another 30 mins to catch the next shuttle. The hotel was nice and staffs were friendly.
from Barcelona, Spain
Submitted on 19-11-2016
Staff is super friendly Rooms are not the newest but very comfortable Self service laundry for +/- 4 dollars If you like air planes ask for a room on the airport side you have a direct view on the landing tracks Airconditioning is on throughout the entire hotel on around 58 degrees F and 15 C. Self parking is around 23 dollars for the night The price is slightly high, but entire Los Angeles is expensive Take in mind that most prices communicated in the States are excluding tax
from Lancaster, PA
Submitted on 19-11-2016
The hotel is in good proximity to the airport. The location is very close to the rental car return area. The taproom and restaurants within the hotel are very good. I especially like the sushi bar. There is a shuttle to and from the airport if needed. And if you need to park your car in the garage it is located very close to the hotel and the cost is relative to other hotels within the area.
from Nagoya, Japan
Submitted on 19-11-2016
Delta messed up our return to Hawaii and put us up overnight at the Crowne Plaza. it has been 20 years since I last stayed here and I had some concern on property condition. Reception understood our plight and comped us two drinks plus bonus priority points. Room small but clean and updated. Considering age of hotel, room, lobby and restaurant in great shape. Had dinner at restaurant and was well pleased. Shuttle to LAX quick and efficient. Would recommend this hotel to anyone needing something... Read more
from Aurora, Illinois
Submitted on 19-11-2016
Staff was helpful, food was excellent and gym was well maintained. Many guests arrived early and the staff helped accommodate them. Valet parking was necessary. The bus from the airport was a bit crowded.
Submitted on 22-11-2016
After flying for 14 hours and arriving very early (8AM), Diamon had been a breath of fresh air for our team of 15 who came all the way from Melbourne Australia. After initially being ignored at the check-in counter by one of the staff who just left us unattended and just simply said the hotel is full, Diamon came and saved the day. I love how she treated with dignity and respect. What a great asset for the hotel considering that my past experience two years ago wasn't that great. This is special... Read more
from Rio de Janeiro, RJ
Submitted on 23-11-2016
The hotel offers good amenities, mainly considering its purpose of short stays. Nevertheless, a little more kindness would have been nice. I had a problem with my air company that finally gave a voucher to the hotel, but with no previous contact. When arriving the hotel, I was exhausted and stressed, but had to wait a long time until the problem was solved. Of course if was a problem mainly of the air company, but I would expect more comprehension from the hotel employees.
from Las Vegas
Submitted on 23-11-2016
Arrived late evening from Paris, stood on the elite line for 5-10 min. while desk clerk organized himself. No one in front of me and no one in back. Other clerk busy with another. Went to room no refrigerator, had one sent to my room. finally settled in, "no internet" called operator, connected with right person who told me to wait until he created a new password. waited 10 min, hung up and went downstairs and said passwords do not work. Manager had the nerve to tell me I just got a new pass wor... Read more
from Los Angeles, California
Submitted on 23-11-2016
A good place to stay after arriving in LAX . Close to airport and free shuttles run frequently from airport to hotel. The restaurant has a good menu and I had a good meal there. Due to its being near to LAX the noise level isn't conforming but it's ok for one night
from Cambridge, Canada
Submitted on 24-11-2016
Very nice hotel. Very close to airport actually walked to terminal. Nice floor for IHG Platinum with breakfast and from 5-7 beer and wine. Check in was very good. Nice coffee shop and restaurants on premises
from Sao Paulo, SP
Submitted on 27-11-2016
This is my second stay in this hotel, but first as a Platinum Ambassador member. Got the upgrade to Club Floor, but there was no service because of holiday. Had a very nice shuttle service from Hotel to the airport with a very kind and helpful driver. I wish I could have had this service when arrived to the airport. Tired at late night (~11:40 pm), and without schedule (vague every 20 minutes) we had to take a taxi (that charged us $20 in spite of the short distance). I missed the sleep advant... Read more
from Pompano Beach, Florida
Submitted on 28-11-2016
the rooms are big clean and the wi-fi is good the staff is helpful and there is multiple dining choices within walking distance shuttle service to and from airport there is a good gym and an outdoor pool
from New York City, New York
Submitted on 28-11-2016
Great location with easy access to places to eat. There's a Starbucks a block away and a pizza place if you feel like eating out. The hotel's sushi place is worth the money. I tried their rotisserie chicken as well.
from Lompoc, California
Submitted on 28-11-2016
Hotel checkin was pleasent, forgot to be given my breakfast voucher which is a must breakfast buffet for 3 $86.00 so dont forget your vouchers, room was typical nothing super lavish but the beds are very comfortable. The downstairs resturant has many choices of food from steaks to seafood or even sushi...large selection of beer for those beer drinkers local and world flavors. We enjoyed our stay but if anyone has stayed in LAX hotels its pricey so expect to pay $200 up for you night stay
from Buellton
Submitted on 28-11-2016
Great staff always great room on 16th great food and spirits in the bar. Daniel jay Lilia are great. Totally there for the guests. Would not stay any where else plus ihg member so points are always welcomed
from nearBoston
Submitted on 01-12-2016
staff very friendly, property well-maintained, frequent shuttle to airport (LAX so close one could walk it on sidewalk with light luggage); was assigned a room with 2 double beds, which for our couple of 2 tall people wasn't ideal - prefer single king, but as I had booked via Priceline bid I guess that's the way it goes; still, I wish most hotels would just go with mostly kings
from Springville, Alabama
Submitted on 01-12-2016
We stayed during our layover from B'ham, AL to Japan and on our way back 2 weeks later. Convenient, Clean, Nice Restaurant & Pizzeria/Sandwich shop, Free Shuttle, Black out Curtains & Comfortable Bed.
from Cyberjaya, Malaysia
Submitted on 01-12-2016
I chose this hotel for my stopover because it's near to the airport and provide frequent free 24hrs shuttle to/from airport. Easy check out as you can do it from your room.The room is comfortable but if you're concern about runway noise maybe can request a quitter room. The hotel store luggage for us if we like to do some shopping before flight. We can take uber or bus to the nearest town. very easy! They provide free internet too.
from Singapore, Singapore
Submitted on 02-12-2016
Had a very early morning flight from LAX and was looking for a hotel which had free airport shuttle. Dined at the hotel's Japanese sushi restaurant. We had lived in Japan before so we know what authentic Japanese food is. We were hopeful when we realised the restaurant had a Japanese chef and it certainly did not disappoint!
from Cathedral City, CA, United States
Submitted on 02-12-2016
Perfect location, attentive staff and rooms so quiet you never hear plane noise.The staff gives impeccable service from the time you check in to the moment of check out. All hotels need to follow this example.