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Hotel Maya - a Doubletree Hotel

Long Beach, CA, US (LGB)

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Based on 1421 reviews
Full-service, upscale, waterfront California resort hotel!
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Hotel Maya - a Doubletree Hotel
700 Queensway Drive, Long Beach, CA US 90802

Hotel Maya – a Doubletree hotel on the scenic downtown Long Beach waterfront – offers full-service, upscale California resort hotel accommodations fusing Latin American and Southern California styles. They`re minutes from Long Beach Convention Center, the Pike at Rainbow Harbor dining and entertainment complex and all major freeways. This waterfront hotel is located on the shuttle line to downtown Long Beach and is only 30 minutes from LAX, as well as convenient to the Orange County, Long Beach, Burbank and Ontario airports.

Reflecting the romantic, eclectic and vibrant lifestyle of Long Beach, California, this freshly renovated hotel features spacious guest rooms and suites with stunning views. Enjoy a long list of guest room details like private balconies with lovely bay or garden views, pampering bath amenities, plush bedding, 37-inch HDTVs, ergonomic chairs and workstations and complimentary wireless internet access. In addition, their guests have access to all hotel amenities such as:

  • Tropical, heated outdoor swimming pool and whirlpool
  • Floating cabanas and fire pits
  • Well-equipped fitness center
  • In room dining, snack and beverage service
  • Pet-friendly accommodations

From lobby to guest rooms, pool to garden, this waterfront hotel in Long Beach offers an exotic experience, which carries over to their beautiful Fuego Restaurant. Enjoy meticulously prepared dishes inspired by coastal Mexican and Latin American cuisines with outdoor, indoor and bar seating. Fuego is open for breakfast, lunch and dinner daily.

Hotel Maya features 20,000 square feet of flexible meeting spaces accentuated by lush tropical gardens, colorful decor and stunning views of the Long Beach oceanfront – the perfect venue for your next Southern California business conference or corporate event. An expansive Ballroom overlooking the Pacific ocean and downtown Long Beach skyline is ideal for weddings, receptions and gala social events. A complimentary Business Center, high-speed internet access, onsite tech staff and state-of-the-art A/V solutions ensure maximum productivity. And their dedicated catering and conference staff will make your business or social occasion – large or small – an event to remember.

Whether you come to Long Beach to cruise, vacation, conduct business or create a romantic memory, the Hotel Maya staff looks forward to welcoming you to their unique and luxurious Doubletree hotel.

  • Business Center
  • Concierge Desk
  • Elevator / Lift
  • Fitness Facility
  • Gift Shop on Property
  • Lounge/Bar
  • Luggage Storage
  • Multilingual Staff
  • Outdoor Pool
  • Room Service
  • Safe Deposit at Front Desk
  • Tennis Courts
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1421 reviews
from Dallas, United States
Submitted on 18-05-2016
Overall: If this hotel were priced at around $150, which is consistent with other large, higher end hotels in the area, my stay would have aligned better with my expectations (though certain of the issues are unforgivable even at that price). As it is, at nearly $300 a night, I found the accommodations sorely lacking. If only one or even a couple of the below had been an issue, the overall experience may have been ok. As it is, there was just too much that was "off" for me to ever choose to s... Read more
from denver, United States
Submitted on 19-05-2016
Great hotel and great experience. Loved the location and the amenities of the hotel. A lot to do close to the hotel as well. Beds were super comfy and loved the location of our room great view and steps to everything. Will definitely stay again.
from Long Beach, United States
Submitted on 23-05-2016
This was a special situation for us and we were so happy, because we did not have to worry about our Yorkies. They came along enjoyed the view. It is a definate couples perfect get away. Food is excellent and I just loved it.
from San Antonio, TX, United States
Submitted on 24-05-2016
I have been staying in this hotel for business for over a year. Not only are the views of Long Beach absolutely stunning, but the continued excellent customer service is 5 stars. You can tell operators have the customer comes first culture, from the wait staff to management to facilities its an overall excellent experience. A little gem in the LA area.
from El Dorado Hills, United States
Submitted on 24-05-2016
I've stayed here twice and probably won't go back for a third time. The rooms and location are nice but both times I visited, I got rooms that were less than I hoped for. The first time, I reserved a water view with a balcony. I got a first floor room overlooking the pool. This last trip I made the same reservation and got a first floor room again. Although this one did have an ocean view, it was right next to one of the ballroom venues and still was not a balcony room with a view. The sta... Read more
from Chicago, Illinois
Submitted on 27-05-2016
The hotel as a view of Long Beach from across the bay that is stunning. This makes up for its remote location. We had trouble finding the hotel even with our Garmin because of construction detours and the industrial location. We got lost every evening returning to the hotel in the dark. There is a bridge path straight into the heart of the city that is shorter than driving. Its remote so I would only suggest taking the bridge during the day. The hotel is broken up into multiple segments so... Read more
from Provo, Utah
Submitted on 30-05-2016
Noor, the employee who checked us in, was the rudest person I have ever encountered at a hotel! He could not find our reservation initially and when we asked to speak to a manager, he threatened to not allow us a room at the hotel. I was shocked! After we arrived at our room, the toilets were plugged and there were several spiders located right next to the bed. It was disgusting!
from long beach, United States
Submitted on 30-05-2016
House keeping didn't clean room and forgot sheets on bed. Holiday Inn express quality for four season price. The location is good and after changing rooms we had a nice view. If you book this hotel make sure that you get a room in building four.
Submitted on 30-05-2016
It was not an easy hotel to find, but once we were there it was lovely. Nice size room, comfy bed, cookies, robes, swimming pool, and fire pits next to the ocean. The restaurant had a lovely view of the ocean.
from Chicago, IL
Submitted on 04-06-2016
We had a wonderful stay here over my birthday week. The staff was all so great, and they gave us a birthday cake in our room. I don't think the hotel's website mentions it, but they also have a free shuttle to Shoreline Village, which was really convenient.
from Lomita, California
Submitted on 17-06-2016
We arranged our Grandson's baptismal dedication party here and we rented the esplanade area facing the ocean. The food was great try FUEGO restaurant, the service was excellent and Liza Duncan the catering manager was very professional and accommodating to our concerns. After the celebration we decided to stay in their hotel and i recommend to all to get a room in building 3 ground floor which most rooms are facing the ocean. The next weekend we again stayed in this hotel and for a local like us... Read more
from La Habra, California
Submitted on 19-06-2016
We have gone here for years. The old staff is nearly gone and what remains is just not welcoming like it once was. Do not expect first class service, it doesn't exist here any more. If you just want to party and crash near the Queen Mary it's perfect.
from Phelan, California
Submitted on 21-06-2016
We stayed at the hotel for only one night but were pleased with our choice. The rooms are big and comfortable. We had a ground floor room so you could walk right out to the sand. Make sure to eat at hotel restaurant FUEGO the food is to die for. I had the prime rib chop, I wanted to pick the bone clean it was so good. The only complaint we had was that our patio table and chairs were missing when we checked in.
from Mexicali, Mexico
Submitted on 21-06-2016
Well I didn't get to see the whole hotel but the room was awesome, comfortable, spacious and with a good view. It has a restaurant and a pool, will definitely be back when I have more time. The service is great and they even rent you bikes right there.
from Buffalo, New York
Submitted on 22-06-2016
This hotel has a great location for a short vacation stay. Nice amenities but when counting the cost of parking and meals, this location is overpriced. The food is no better than average at Fuego, the on site restaurant, and the service is terrible with grumpy people waiting on you. The Residence Inn offers better and is right next door.
from Edwards, Colorado
Submitted on 28-06-2016
The hotel has a fun boutique feel and great views of the water. The staff is outstanding, and the breakfast was great. The bathrooms are a bit small, but the overall accommodations were nice. It is a happy hotel (-:
from Santa Monica, California
Submitted on 28-06-2016
I have been a regular visitor to this hotel for a long time. The staff are fantastic, the views stunning and without doubt it really is a 'Best Kept Secret'. It only gets better!!! You will not be disappointed. I recommend a visit.
from Melbourne, Australia
Submitted on 30-06-2016
I have stayed at numerous Hilton branded hotels over the years. DT Maya drops the ball for the brand. I asked for late checkout as I had an 11pm flight. 1pm was offered. Most hotels have checkout at 12 noon, so 1pm is only an hour extra. Their checkout is at 11am to give the impression they are doing you a favour with 2 hours extra. I asked about a 4pm checkout and was told it would cost US$75! Now 4pm is pretty standard for late checkout, and it is something I actually get offered more often th... Read more
from Bakersfield, United States
Submitted on 30-06-2016
Outstanding property, amenities and location. Very quiet and comfy rooms. The staff is 5 ***** Highly recommend! Easy access to down town dinning, theaters, Water sports or just a great place to vegetate!
from Lemont, Pennsylvania
Submitted on 01-07-2016
Relaxing, exotic, and a breath of fresh air. The view of the multi color lit bridge over the LA River from the 5th floor balcony was soothing, the view from the breakfast area was enchanting, and the entire ambiance fun.
from Marlborough, United Kingdom
Submitted on 05-07-2016
We loved this hotel - particularly as we had left a pretty grim hotel to turn up here without a booking, as a last resort. The staff was amazing, the food in the restaurant exceptional and the Fourth of July vibe, fun and friendly but not crazy.
from Scottsdale, Arizona
Submitted on 06-07-2016
Enjoyed our long weekend getaway! Restaurant, although just one, has marvelous food and super service! Rooms nicely renovated. Pool area overlooks bay..with nice small full bar! Hotel is located within walking distance of the Queen Mary. Beautiful scenery but in an isolated area of Long Beach with little restaurant choice. Will need to uber or water taxi to downtown for more food choices.
from West Hollywood, California
Submitted on 06-07-2016
Hotel Maya is a beautiful hotel, staff at the restaurant and the pool are the nicest and friendliest people. For the price of the room, I would expect a cleaner room and water every day. Also cream for coffe.
from Lancaster, United States
Submitted on 07-07-2016
We love getting away to Hotel Maya. You feel like you are in a resort in Mexico. What makes it special is the incredible staff. We have taken many of our friends to their 1st visit to Hotel Maya & they all agree it is the best hidden secret in So Cal.
from Brea, California
Submitted on 09-07-2016
This stay was for a related family group, with two rooms one night and three the next. Despite the fact that the hotel was sold out, we were placed in rooms that were as convenient as possible to each other, considering. I had placed a call the night before explaining our situation, and Bob, the person making the room assignments, did what he could and even followed up with a call to me that evening (excellent!). The hotel is a little hard to get to, but if you enter the address in GPS or phone... Read more
from Palmdale, California
Submitted on 11-07-2016
This is our 7th year at this resort and it's like coming home. The property maybe a little difficult to get to but worth it! Upon arriving the front desk staff makes checking in easy and fasts and a warm cookie and water! Your room is large with water view and the Queen Mary. The grounds are in beautiful condition and pull up a chair in the sand and make s'mores by the fire pit in the evening. Yes, they have the supplies. On the weekends they have music and fun for everyone by the pool! Wonderfu... Read more
from London, United Kingdom
Submitted on 11-07-2016
Our 8th hotel on our Pacific highway adventure & the worse hotel to date. Arrived at 12 to be told room not ready until 3pm, np. Then 4pm. Then one room & 4.45 & the second at 5.15! When asked for a late check out in return told no. After then being loudly & rudely accused of not paying a $10 bill when I had already paid cash to the previous waitress, we ventured to the bar, where we encountered the smallest drinks menu & grumpiest barman. The room itself came with ear plugs laid out on the bed?... Read more
Submitted on 11-07-2016
we recommended this hotel ,very clean and the staff so friendly they make you feel so welcome we had a unforgettable 4th of July weekend with the family , we enjoy the fireworks it was so percent location to see it
from Long Beach, California
Submitted on 12-07-2016
I reserved a deluxe king balcony suite with a view of the water. The cost of the room was $465. For that price I expect a mini fridge and a microwave. Palm trees blocked our view of the actual boat, but we could still see the fireworks (all 15 minutes of them)
from Colorado
Submitted on 14-07-2016
Want to support this hotel, but don't want to give it away! Awesome hotel with great amenities and beautiful rooms. Rented a bike at the hotel and rode around Long Beach. Hotel staff is super friendly and accomodating.
from Casa Grande, AZ, United States
Submitted on 15-07-2016
The Hotel Maya has the charm of the 60s and the luxury of today. Games, outdoor seating around a fire pit, sand, pool and lounges, beautiful dining on the deck overlooking the harbor and delicious cuisine. Great service. You'll love it, too.
from Leicestershire, United Kingdom
Submitted on 17-07-2016
After a long flight and collecting the hire car hotel Maya was our first stop for 3 nights to see LA. The hotel was a pleasant surprise as the room was modern with a pool and ocean view. The hotel is great but the drive into LA had to be timed due to the traffic. Would stay again
from Las Vegas, Nevada
Submitted on 17-07-2016
Very nice hotel, recently remodeled. Great location close to everything. The place is very relaxed and staff is great! They allow dogs so it was the best for us! You can walk to the pier the beach, restaurants and more! Also has a nice pool and a water taxi! Jet ski and boat rentals on the weekends at the hotel!
from Wasco, United States
Submitted on 17-07-2016
This was our first time staying in this hotel and I LOVED it!!!! I will definitely stay here again and I highly recommend. Staff were very friendly and helpful. Room was very clean, we had a perfect view of the beach and I loved loved loved the decor, it was very unique =)
from Glendale, California
Submitted on 18-07-2016
This a beautiful hotel but quite expensive. I'm happy to invest in a nice room, which they have here, but felt very cheated when the wifi didn't work. It was completely off the first night, and spotty the second. If you're like me, and part of your vacation involves unwinding at the end of the day with your favorite shows, you should probably look at another hotel. The hotel's compensation for this is to comp parking, but $26 off on a $315 room isn't much consolation - plus there's no internet w... Read more
from Las Vegas, Nevada, United States
Submitted on 20-07-2016
A friend from work recommend it. We have no problem find it the hotel like other people was saying. I had a bad experience with the front desk agent. She was talking with another person while she was checking me in. They were talking about their lunch, she basically ignored me all the time. I had to say hi firts so she paid attention to me. Room is nice. We didn't get a view and I didnâ??t want to come back to talk to that lady. Fuego restaurant kind of expensive, service was good though. I like... Read more
from Long Beach, California
Submitted on 20-07-2016
When they asked if I had any special request I stated that it was our wedding night.. I also asked if we could have a late check out since we checked in past midnight. I was denied both.. They didn't even put a congrats note or anything for the my special request.. Also when I asked if we could check out late due to our late check in and also the night being our wedding night, they said "no".. It was very disappointing.. All we wanted was an extra hour to sleep in..
from Huntington Beach, California
Submitted on 24-07-2016
I LOVE, LOVE, Love this resort, it has everything and more. The room had a fantastic view of the queen Mary and of long beach. The restaurant has great service, food and drinks, and the grounds are so nice to explore
Submitted on 24-07-2016
I've stayed here many times even though I live 5 minutes away. I also visit the restaurant regularly. Because the hotel is located across the LA river near the Queen Mary, it feels like your away from the city. The view of the city is nice especially at night. The whole hotel has a Mayan feel complete with a cobble stone entrance. The best rooms in the hotel face the city and has a nice view so be sure to ask.
from San Francisco, California
Submitted on 25-07-2016
First of all I would like to say thank you to Miss Liza Duncan catering manager of the Hotel Maya's restaurant (Fuego?) she is very accommodating and a nice person to talk to. We had our grandson's Christian dedication party held at the esplanade of the hotel and everything was great from the staff, they are very attentive to all guest and the food was great!!! If you want great fun as a local like me, stay at this hotel. The hotel staff are topnotch! It's a paradise 3-10 miles away from home. B... Read more
Submitted on 26-07-2016
The Hotel Maya is a very good Mayan themed resort style hotel 5 minutes from downtown long beach and walking distance to the Queen Mary Cruise ship, offering a swimming pool, gym, mini man made beach, hookah lounge fire pits and a few other nice to have amenities that are pretty unique considering the area. I'd never been to long beach before and was there with a colleague of mine for a conference. My hotel check in was pretty seamless but the staff seemed to lack a certain level of hospitality ... Read more
from South Florida, Florida
Submitted on 27-07-2016
Some staff went above and beyond (bar, front desk), and some not so much (like the lack of coordination between certain front desk staff and shuttle drivers.) Nice little resort on the harbor with view of Queen Mary, albeit a little isolated. (You can walk to the Queen Mary in under 15 minutes.) Some rooms have balconies, some do not. Geometrically quirky design with a hint of Mayan, but not always the most functional. The patio chairs lay you back with no head support, the towel rack is clear a... Read more
from Gilroy, California
Submitted on 27-07-2016
We stayed here on their "park and cruise" package before a Carnival Cruise leaving from the Port of Long Beach. We used to fly or drive down the day of the cruise (we live in Northern California), but not anymore! It was so relaxing to travel down the day before and enjoy a night at the Hotel Maya and then leisurely head over to the ship on embarkation day. Included in the "park and cruise" package is parking for the duration of the cruise and a shuttle to and from the ship. The savings on p... Read more
from Sacramento, United States
Submitted on 27-07-2016
The location and setting are perfect. We had a lovely room that looked out on the bay. All of the staff were very pleasant. The cookies were delicious! Two negative things happened. The first day we arrived back at the hotel at 9:30 PM and our room had not been cleaned. When I called the front desk, they responded with, "Do you want it cleaned now?" I did and so they sent 2 people over about 20 minutes later. The second thing is the service in the restaurant. Although everyone is pleasant, the s... Read more
Submitted on 28-07-2016
Though we are from the East Coast, my husband works in the Long Beach area and sometimes I travel with him. In early 2016 he found the Hotel Maya when his usual hotel was booked. When he would come back home, he couldn't say enough about how much he enjoyed the hotel and how he knew I would as well. This is my first time here, and his 7th or 8th time at the Maya. From the warm cookies upon your arrival, to the relaxing pool and the cozy fire pits with ocean views, I cannot say enough about how l... Read more
from Victoria, Canada
Submitted on 28-07-2016
Love this place, great staff, lovely rooms with a great view of the Long Beach and the harbour. Love the sand and the fire pits in the evening. The pool area is very clean and the staff always friendly. High recommend this place.
from Chicago, United States
Submitted on 28-07-2016
My arrival staff was great. I arrived after 10 p.m., they were friendly and directive. It was good. My initial check out staff was also friendly and courteous. The shuttle driver was great. He dropped us off to get breakfast, and that's where the greatness ended. When we called for a pick up, we were told the shuttle was leaving at 1 p.m., and should be to get us generally in 10 to 15 minutes as we were on 6th and Pine Ave at the Rite Aid. We were going on a cruise and needed to get to the port ... Read more
from Dallas, United States
Submitted on 28-07-2016
Nice change of pace from traditional hotels. The very economical boat taxis and/or walking to get around is great. Very nice area, but expect lots of truck traffic getting there as it is near the Port of Long Beach (an interesting place to see). Recommend visiting the Queen Mary, which you can walk to, or reach by short drive or the boat taxi.
from Collinsville, Oklahoma
Submitted on 02-08-2016
The staff was incredibly helpful and friendly. They went above & beyond to make your stay amazing. The location was perfect for relaxing, yet close enough to downtown Long Beach for shopping, eating, beach activities, etc. The rooms were creatively done - their only downside was really dirt floors =(. Loved the cookies & bike rental!!!
from Running Springs, California
Submitted on 03-08-2016
This is the first time at this hotel and I chose it for it's location. It does offer a lot of things to do such as small beach to sit and relax, bicycle rentals, fitness room, pool with some cabanas offering food & drink service, sailing, etc. You are within walking distance of the Queen Mary and the Reef Restaurant along with being close the Carnival Cruise Line port. The Fuego is an excellent restaurant on the property with delicious food and drink. There is excellent views of the bay and down... Read more
from Palmerston North, New Zealand
Submitted on 04-08-2016
This has to be the filthiest hotel I have ever stayed in. The first thing I noticed was walking around my room barefoot, within 2 minutes my feet were black - the floors never get cleaned. After the first day, I called reception twice to have my room serviced (supposed to be daily) and it was finally "half serviced" at 6.00pm. No soap or shampoo replenishment. There are no wine glasses in the room, just two cardboard coffee cups, & reception were quite rude when I asked for anything. I wasn't ex... Read more
from Liverpool, United Kingdom
Submitted on 06-08-2016
On first arriving was a little disappointed as didn't realise Hotel is across a bridge from main Long Beach areas. The hotel buildings look in need of a whitewash as first impressions were they looked dirty!. Check in fine but had to wait till 4, given a warm cookie and notified when room ready. Room absolutely lovely with electronic shades and view across bay beautiful especially at night!. Bar and pool area lovely and fire-pits nice at night. We got complimentary shuttle to the Pike shopping/e... Read more
from Los Angeles, California
Submitted on 07-08-2016
We came here over 4th of July weekend to get away from the stress of life. The room was very nice and clean. They delivered a refrigerator upon our request within 10 minutes of ordering it. The staff was so friendly and nice. The grounds were well kept and the view was amazing. It was so peaceful to sit out on the balcony and have morning coffee or sit and have a drink while watching a wedding below us. The shuttle service to downtown was also a nice touch so we could both relax and have a cou... Read more
from Brooklyn, NY
Submitted on 09-08-2016
I stayed here for three days and I'm so glad that I chose this hotel. We had a king room on the fourth floor, with waterview and balcony in building 3. The room was very clean and the bed was comfortable. The room had A/C and our balcony faced the water and Queen Mary. The chocolate chip cookies and water were nice upon arrival and we used room service once to order steak and chicken tacos, they were delicious. Our room overlooked the fire pit and many people sat outside near it. It was a ... Read more
from Batavia, Illinois
Submitted on 10-08-2016
We stayed here in June for 6 days while visiting our Son who had just moved to Seal Beach. The rooms are huge; very open and airy, with a nice patio to sit and take in the waterfront view of the seaside village, lighthouse Island, and entire bay marina area. There is a pool, hot tub and nice sunning area right on the waterfront; as well as a great restaurant, which has both outdoor and indoor seating. There are fire pits throughout the property for sitting at night under the stars, roasting mars... Read more
from El Paso, Texas
Submitted on 12-08-2016
This hotel has a great location because its next to the ocean. Not a walking distance to the beach. Rooms furniture are kind of old and the mini refrigerator its horrible. this hotel its more like a rustic hotel. One excellent thing is that is like 5 minutes walking distance from the ship Mary queen. Room service meals are kind of expensive and they charge you an extra fee just because its room service. Floors gets dirty very quick because its dark wood. and our coffeemaker didn't work at all... Read more
Submitted on 12-08-2016
Great Hotel, great location, spectacular view and very quiet location. I've been staying at this hotel for a month already and have to say that it is absolutely awesome place! Restaurant Fuego is beautiful with an amazing view and great food; all the staff at the hotel is very friendly and give you the best service ever. Housekeeping people are very detailed oriented and won't miss any area in your room besides being very nice and friendly as well. My only negative comment would be the buil... Read more
from Cerritos
Submitted on 12-08-2016
Stayed here for just one night but I wish I would have booked it for a longer period. The location is beautiful, the room was roomy and very clean. The hotel staff is exceptional. The only draw back is the $26 parking fee but other than that highly recommend.
from Barrow-in-Furness, United Kingdom
Submitted on 14-08-2016
This feels more like a resort rather than a hotel. Rooms with a view over the harbour are the best and have a peaceful view in the morning or at night. Very peaceful, especially with the Queen Mary all lit up. The room we had felt in character and was finished with lots of wood and rustic colours. Car park at $27 was a bit expensive. Doubletree cookies are always a treat, the hotel restaurant for both breakfast and dinner are very good.
from Torrance, California
Submitted on 15-08-2016
WOW! Food: Loved the restaurant on property! The food selection and the quality was incredible and the drinks were poured really well! We had a hard time leaving to eat elsewhere. Rooms: Our room was very nice and comfortable, it was on the ground floor next to the pool and looked out to the marina and down town! What beautiful morning sunrises! Staff: Incredibly helpful and courteous! They made our stay very pleasant! We had an issue in the beginning and they took care of it immediately... Read more
from Rancho Cucamonga
Submitted on 05-09-2016
Stayed elsewhere and walked over. Nice small sand beachy area looking at inner harbor. Pool was tiny but they tried hard to make it cool. Pool bar was closed but looked nice. Rooms in 70's apartment like buildings facing the harbor would be nice, but otherwise, parking lot. Old building, used to be a Hilton, but got downgraded, and now they are trying to make it hip. It sort or works
from Long Beach, California
Submitted on 07-09-2016
We stayed here just one night for our Anniversary. Everyone, and I mean EVERYONE was polite, attentive, and pleasant! The folks at the front desk were extremely helpful with recommendations...they also have a FREE shuttle service to restaurants and shopping in the area! They drop you off and then return to pick you up...for FREE! Jason was our driver and he was wonderful! We ate at the restaurant... delicious! We had a nightcap at the bar... refreshing! We sat at their man-made beach, which is b... Read more
Submitted on 08-09-2016
I must say this hotel is absolutely stunning! The staff is super friendly and helpful! The rooms were modern and very clean. They have a shuttle that will take you to near by places and they also pick you up as well. We sat outside by the fire pits the weather was amazing and the view of the city was beautiful. We had breakfast, the buffet was actually good and the waiter was nice! I would definitely stay here again.
from Riverside, California
Submitted on 08-09-2016
I've been here several times and I'm convinced the parking spaces got smaller. It's always been a full lot and now I think they've repainted the lines at tighter intervals to allow more cars, possibly less than code in some places. It's still a great hotel (one of my favorites), so it's with regrets that I may not return given their new tiny parking spots that are sure to increase door dings. It's difficult enough to manage car doors in tight spaces, but doing so at hotels where luggage is invol... Read more
from Long Beach, United States
Submitted on 08-09-2016
Beautiful Long Beach was seen from our room. Great breakfast service and amazing location. Would recommend this to family and friends. Couldn't help but be overtaken by the comfortable bed and décor. Can't wait to book my next room.
from Redlands, California
Submitted on 09-09-2016
Loved the outdoor feel - tree growing through the atrium and nice breeze. Enter the room and lookout straight to a great balcony overlooking water. The overall feeling of this hotel put us in immediate vaca mode!
from Stamford, Connecticut
Submitted on 10-09-2016
What a great spot for a wedding! Spent 5 days here and had a great time - views are beautiful, staff very friendly and a super bartender named Manuel! Best chocolate chip cookies in the world - hope to return someday.
from Berkeley, United States
Submitted on 10-09-2016
The Maya has everything i look for in a hotel. The room was well appointed with good view. The layout was generous with room to move around and two very comfortable beds. The bathroom was attractively designed and spotless. What made my stay memorable though was the restraurant. The tables by the water are outside and with an open sky and outdoor heaters. The view, food and service are all excellent.
Submitted on 11-09-2016
First I requested a king size bed and paid for a oven view. Neither request were made even with extra fee I paid. The restaurant there has horrible service. Also caught two employees sneaking in rooms doing god know what. The male female duo left giggling. Oh and forgot to include this at 3 in the am some thug knocking on our door.
Submitted on 12-09-2016
This place was awesome. Get and ocean/water facing room. Worth the extra money. Hard wood floors throughout. Clean comfortable beds. Great for weddings and events as they have a glass ballroom right below the rainbow bridge in long beach.
Submitted on 14-09-2016
We stayed here before a cruise on the Carnival Miracle. It is a contemporarily designed hotel that looks great. Highly recommend a stay here. Rooms had nice views, pool area was unique and nice, fire pits were very popular, and the restaurant had sweet views.
from Carson, California
Submitted on 14-09-2016
Worse experience ever catering team has poor people skills. Ashley the catering manager has very poor communication skills she made me feel like my event was not a priority. She took her time to respond to emails and return phone calls
from UK
Submitted on 14-09-2016
Hotel décor and general ambience are great. Good pool, nice surrounding areas. Location is good if you're looking for relaxation. Most of Long Beach bars and restaurants are on the other side of the water - free shuttle bus service is quite good. Hotel restaurant is quite pricey, as is the only other option locally, Reef - just 50 yards along the road, although we have to say it's worth it. Very noisy at the weekend we stayed due to 3 weddings on site. In fairness to the hotel, we did get a n... Read more
from Peterborough, United Kingdom
Submitted on 15-09-2016
Mexican/Aztec themed hotel with rooms on five levels in three blocks. The hotel is close to long beach with views over the bay and the Queen Mary ship. Rooms were very large with an Aztec theme with two double beds and air con and coffee maker and free Wi Fi. The breakfast buffet was very good with fresh fruit and cooked breakfast and tea and coffee and juices. Meals are served in the Fuego restaurant and bar and you can sit outside on the terrace overlooking the bay. The staff are friendly and ... Read more
from Detroit, Michigan
Submitted on 15-09-2016
Can't wait to stay at Hotel Maya again. The hotel is beautiful and so unique. The rooms are clean, spacious, and so comfortable. The decor is really cool and easy to keep clean and well maintained. The views are spectacular. We loved every single detail. So many great places to sit and chill while watching the ocean or people coming and going. We saw dolphins while relaxing on a bench outside the restaurant Fuego. We easily and comfortably killed many hours between checkout and drive to airport ... Read more
Submitted on 17-09-2016
Stayed at the Maya for a couple of nights at the end of a long trip along Route 66 from Chicago and overall found the hotel ideal for our needs. Pleasant, helpful staff and a kind of unforced Mexican vibe all added up to an enjoyable visit. My only reservations are about the prices charged in the hotel restaurant (which in my opinion are on the high side), especially when the only alternative nearby is the equally pricey Reef, where we mistakenly chose to eat. If you have time, jump the free shu... Read more
from Chicago
Submitted on 17-09-2016
The Hotel Maya is well set up for business conventions and connections. The food and service at the Fuego restraunt is presented well and food was delicious. It is very business friendly, I would use it for professional conferences not family reunions.
from Payson, Arizona
Submitted on 18-09-2016
Lovely hotel. Ideal place for wedding reception over looking ocean and city. Staff was very attentive during a wedding reception. Be prepared for parking situation. Use room key to enter and exit. We were not told this and paid excessive parking costs. Convenient to everything in Long Beach. Somewhat difficult to get into due to roads.
Submitted on 18-09-2016
we spent our 45th anniversry at the Maya. We loved it . they gave us two up grades on our room. a bottle of wine and cooks and water. Everyone was very nice. the room had a view of the water and our room was really big . we well go back
from Short Hills, New Jersey, United States
Submitted on 19-09-2016
My family stayed at this hotel for a family wedding we had in Long Beach. I loved the feel of this sprawling waterfront hotel. It has an indoor/outdoor design with views of the harbor, a modern/Mexican/Californian decor with pops of color and playful furnishings. The rooms were cheerful, bright, spacious and comfortable with terrific views of the water. While I wish the bathroom had more counter space for getting ready, I managed just fine. The fitness center could have used some more equipment... Read more
from Palatine, Illinois
Submitted on 21-09-2016
Location was beautiful overlooking Long Beach. Hotel very clean and staff was excellent. Lots of amenities to make stay fun. Cookies at front desk were delicious and plentiful. Nice walking path to Queen Mary.
from Fallbrook, California
Submitted on 22-09-2016
I'd definitely recommend this hotel, it's a beautiful waterfront property next to the Queen Mary, great location, great food.. The staff are amazing and will go above and beyond for the guest! I enjoy my stay each time I visit, I'd definitely recommend. The beds are comfortable, rooms are clean and the location is waterfront.. My new home away from home!
from Albuquerque, United States
Submitted on 22-09-2016
We stayed at this "resort" for a wedding and it was terrible. The rooms were small, the bathrooms did not even have a counter to get ready and the whole hotel smelled musty. The wedding reception was catered at the hotel and the food was cold and disgusting. I would not recommend the Maya.
from Melbourne, Australia
Submitted on 25-09-2016
It was absolute horror to find this hotel, but were surprised by the quality of the rooms and the views. The service of the staff at the Fuego restaurant was the worst we have had since a long were simply not interested in doing their jobs.
from Tucson, Atizona
Submitted on 26-09-2016
In celebration of our wedding anniversary, we decided to get away for the weekend. After reading the reviews about this property, we decided to try it out. Obviously we picked the wrong weekend for our stay for the following reasons: *Two weddings and a birthday party on Saturday night didn't make for a quiet first night's stay! We were placed in building #2 which is not too far away from the lobby nor the noise! We weren't wedding guests but we couldn't escape the participants nor the noise ... Read more
from Monterey, CA
Submitted on 26-09-2016
We spent the weekend at the Maya Hotel for an early start to my birthday celebration. We got a bit turned around getting there but once we checked in, we were in heaven. This is a water front hotel. Our room was on the ground floor w/an unobstructed view of the harbor. We had a small patio just outside our room w/2 chairs and a little table. They offered an upgrade but I can't imagine anything better than what we had. Our room was perfect....very clean, well laid out, quiet and the beds were ext... Read more
from watford
Submitted on 28-09-2016
This hotel is amazing, there is nothing to dislike about it. Check in is quick and easy and getting the cookies is a great idea. The staff are all friendly. The hotel is in an amazing location with beautiful views. It is quite far from down town LA, but that's a good thing!! The rooms are very large and spacious with great views. They are very comfortable and relaxing. The bar menu was a bit weak and not to our liking but there are plenty of restaurants near by. The hotel can be quite ... Read more
from Riverside, California
Submitted on 28-09-2016
We have stayed at the Maya for a few different occasions and we always have a great time. The staff is fantastic and go out of their way to make sure you have everything you need. We will continue to be guests of the Maya.
from Fresno, California
Submitted on 29-09-2016
We first stayed at the Maya when my son was considering CSULB. We fell in love with Long Beach and the Hotel Maya. He attends CSULB and we stay at the Maya every time we visit him. The hotel is beautiful. We love to catch up with our son while relaxing at the pool or sitting around one of the many fire pits at night. The views are great and everything is always clean and inviting. The rooms are comfy and roomy, and we love the balconies. The staff is always friendly and welcoming. One time we ha... Read more
from Bethesda, Maryland
Submitted on 30-09-2016
Staff is very courteous and attentive, rooms spacious, delicious food and the views are a killer. I am very fortunate that I came across this property. Have stayed in many of the local hotels and will be using this as my primary hotel going forward.
from Oxford, United Kingdom
Submitted on 02-10-2016
A lovely hotel- friendly staff, great housekeeping & a fantastic restaurant! We thoroughly enjoyed our stay. Would recommend to anyone visiting Long Beach. Near to all amenities but on the quieter side of the bridge. We also attended a wedding reception there & were impressed with the venue.
from Lewes, United States
Submitted on 06-10-2016
I had no idea what to expect as my husband did the booking, but the hotel was unique and lovely. Could see the harbor from our balcony, and the dining area (Fuego) had a fantastic view especially at night when the lights came on in the harbor. Our room was large, well designed. The pool was nice. The employees were all gracious. The lay out of the resort was convenient and walkable.
from La Crescenta, United States
Submitted on 06-10-2016
Warm and inviting staff, beautiful room, decor, and views. Rates were reasonable but wait experience at dinner restaurant was not favorable. We didn't have a very good server at all. Other than that, stay was perfect!
from Escondido, California
Submitted on 08-10-2016
Very noisy air conditioner and outside traffic at night . We should have asked for another room but only staying two nights. Love how they provided a ride to different locations. Love the cookies, coffee and free bottles of water. Our cousins also stayed for a week and had no problem with their room from what I have heard.
from Anaheim, United States
Submitted on 09-10-2016
Review of the Double Tree Hotel and Fuego Restaurant, Hotel was super clean on everything from the room, restroom and hall way, and Restaurant Food was tasty and portions were perfect and the view to the bay spectacular..
from Dana Point, California
Submitted on 10-10-2016
We love this hotel! We don't live far, maybe 25 miles, but this is always our first choice for a staycation. The hotel is off the beaten path but still a short water taxi ride or Uber ride to downtown Long Beach. So this place is perfect if you want to get away and relax but you still want an option to get out and about. The hotel has a beautiful view of the shoreline. Also, depending on which building you are in your room also has a view of the Queen Mary. If you are able to I suggest an ocean ... Read more
from south dakota
Submitted on 13-10-2016
Traveled to Long Beach for Marathon/Half Marathon and Hotel Maya was perfect! Service could not have been better. The Hotel had a lovely resort atmosphere that we all enjoyed. We will stay there again.
Submitted on 13-10-2016
This hotel is exceptional, fantastic location, walking distance to Queen Mary, looking over water to the bridge that connects to the harbor. What was most amazing was the avant guard room. Comfortable, yet very creative decor, everything was top quality from the sheets to easy opening glass doors to very relaxing outside patio area. Security was exceptional noting that the hotel is open and very secluded too.
from Kansas City, United States
Submitted on 13-10-2016
Love this hotel and staff! Breakfast is great, especially service! Live music some nights at Fuego and it is fabulous! I love the location and everything about this hotel! If they are able to they always upgrade my room since I am a Diamond customer.
from Taunton, United Kingdom
Submitted on 14-10-2016
If you want to make a visit to the Queen Mary and stay in a beautiful and convenient location with a bit of character then this is ideal. The rooms were gorgeous, the waterside setting and walk lovely in the evening - see the raccoons! The only downside was that the restaurant only served spicy food which my husband can't eat
from San Francisco, California
Submitted on 15-10-2016
We had a wonderful time. The manager sent champagne & a beautiful fruit basket to our room. The harbor/city views from the room were gorgeous. The staff were very friendly and attentive. Both the hotel and city of Long Beach (Passport) offer complimentary transportation.
from San Francisco
Submitted on 16-10-2016
We enjoyed our stay. Loved the water taxi right at the hotel. We were able to get around to other places with ease. The food was great too. The brunch was well setup and yummy. The workers were amazingly helpful and kind. They also knew the cool places to go for dinner. Thanks again so much. We will return one of these days.
from North Las Vegas, Nevada
Submitted on 17-10-2016
Very nice and relaxing stay. I had business in Compton and chose to stay at Hotel Mata. I brought my wife with me and her stay was awesome. We had a great view of the harbor where the Catalina Express docks.
Submitted on 17-10-2016
This is a unique property and great location. Overall the hotel is a little worn but has nice character. The room was very spacious and ours had a view of downtown Long Beach across the harbor. One drawback is it was a route in and out of the hotel is a challenge. I would go back and utilize Uber to enjoy the resturants and night life on Pine Ave.
from London, United Kingdom
Submitted on 18-10-2016
Hotel maya based on long beach the queen Mary can be seen from the back of the hotel or you can walk to the dock in 10 mins hotel good beds comfy good room a little dated but functional nice breakfast outdoor swimming pool what more do you need
from Wellingborough, United Kingdom
Submitted on 22-10-2016
Although reception staff were attentive, the idea of having 3 blocks of rooms away from the main building left me quite appalled. There is not even a main door to the blocks with access from the adjacent road very easy. I did not feel comfortable at all during my stay being on the ground floor & what made it worse was that the ice machine was right outside my room & made a terrible noise all night. The views from the room were over the bay & quite good. I found staff in the restaurant not to be ... Read more