BookIt.com Verified Traveler Steve from Portland, Oregon

"I was very let down, I had high hopes for this spa hotel, o' sorry no spa at this local, and for the same price of the room and parking I could have stayed at the Hilton down the street, others are right, stains, bad painting, and plastering, bathroom door too big, can't close. The rehab on the 3rd floor is loud that if you want t sleep in, go to your car. I just wish there were some reviews when I booked the room, site said none aval, This BLVD hotel could be very good for the price if you drop the parking fee's, offer a continetal brf, free news paper and some one who can correct the things that need to be corrected, now off to my next trip in Scottsdale AZ."

Report as Inappropriate

BookIt.com Verified Traveler Richard Harris from Hillside, Illinois

"The location of this hotel could not have been better. The issues I had are as follow:
Large visible stains on the sofa chair in the room.
Loud noise from construction, due to them doing some sort of updating to the hotel.
The bed broke on me the second night there and I had to be moved to a different room.
The 'Free' internet never connected.
Parking was $15 per day...but there was never anywhere to park.
The elevator to your room, which is located outside the main lobby, was carved up by graffiti.
lighting in the room was poor.

I requested that a manager come to my room they sent me the cleaning lady.

SAD. no apologizes or anything when i checked out...no we will comp your parking since we didnt have any open parking spots...no we apologize for the bed breaking down....nothing....SAD!"

Report as Inappropriate

BookIt.com Verified Traveler Cc

"this is the old comfort inn on highland, which i also had the misfortune of staying at once. hoping the reno would improve this place, but was still extremely disappointed by the staff and the cleanliness of the hotel common areas and the rooms. ON TO THE ROOMS, I understand that the reno is in progress but what had been done was SLOPPY, badly painted, poorly finished furniture, broken blinds, non working lamps and the air units cord had been spliced and repaired then taped with blue painters tape fire hazard? they had no electrical tape? come on! now lets get to the BLOOD or Blood like red stains in what seems to be every room? either there was a mass slaying in this place or some ones shooting low budget horror here. our first room was completely unacceptable, the blood stains, the dirt, the hair and 'other things' on the supposedly fresh made bed... no way! on the room 2. not great but acceptable, only the drapery around the bottom of the bed had some odd stains, bit they changed it out for us. open the window to the great view of the ally below and the old building next door, meh, it'll do, i'm not in Hollywood to stay in the room. ANYHOW just beware people the pictures of this place lie. they either 'staged' a room for the pic's or they are of other BLVD hotels. this location as a long way to go to be up to spec."

Report as Inappropriate