from Seattle, Washington
Submitted on 12-08-2016
My family has been staying at Embassy Suites South since I was a little girl, going to Disneyland on family vacations. Now I am married with my own family, and we still choose to go to this hotel. A lot of reviews are saying "worn" but we went last February 2016, and stayed 10 days. Our room was completely redone. They have recarpeted, in the professional photos everything is like a red/clay color scheme, but the new carpet and rooms are a blue/gray scheme. Our hotel room had all new furniture...
My family has been staying at Embassy Suites South since I was a little girl, going to Disneyland on family vacations. Now I am married with my own family, and we still choose to go to this hotel. A lot of reviews are saying "worn" but we went last February 2016, and stayed 10 days. Our room was completely redone. They have recarpeted, in the professional photos everything is like a red/clay color scheme, but the new carpet and rooms are a blue/gray scheme. Our hotel room had all new furniture, a nice gray couch, and blue accents, even new artwork. The granite had stayed the same.
The best parts of the hotel:
-Free breakfast, and it is amazing too, someone said looked like everything had been frozen food?? Um, not sure what breakfast you were eating, but this is the best breakfast buffet out of Disneyland hotels, Disney World hotels, and some hotels I have stayed around our home town of Seattle, WA. SO MANY OPTIONS. My mother in law is gluten free, and she had no problem finding food options. They have the cook to order omelet, but you can also get your eggs could however you want, most people just customize an omelet. They have a hot buffet of different options, bacon, sausage, french toast, pancakes, eggs (usually two different varieties/recipes), country potatoes, lots of toppings, fresh fruit, pastries, bread, oatmeal (with fresh toppings), cereal, etc. Coffee, milk, fountain drinks, juice, etc.
We saw a lot of people in our time go down to breakfast and bring trays back up to families who have wanted to sleep in. The staff is not stingy on breakfast. I have booked hotels where the full capacity is six, we checked in with six, and were told only two of us can get breakfast. I argued with the front desk, and they upped it to four guests, and the other two could purchase breakfast for about $15 each.... Why was I charged more for 6 guests then?! At Embassy Suites, all you need is your hotel key, or the breakfast voucher, and they just let you go through, no counting people, not a big deal at all. And they don't care if you grab extra food and bring it up to your room. Most people who do that stick the trays and dishes outside their door for house keeping to pick up later.
Shuttle to Disneyland. Yes it costs per person, but if you have a smaller party, it is way more cost effective if you are flying, to get a cab/uber whatever to the hotel, and just use the shuttle. Parking costs per day at the hotel, and parking at Disneyland is not cheap either. You buy one ticket per day, per person, at the front desk, and you can ride the shuttle all day back and forth to and from the parks for the same cost. The shuttles run every half hour. If you miss one, the next one will soon be on its way. The shuttle drivers are nice no matter what time of day. We have a young sibling with special needs, who uses an oversized stroller as her wheel chair, and they always let us on and off first, and helped us with the stroller. They use the first few seats to store strollers for all families. If you need to go back for a nap, you just head back to the drop off spot, and get picked up. If someone wants to sleep in, and join you later at the parks, they can do that.
Manager's Reception: Every night from 5-7 pm they offer FREE cocktails, beer and wine to guests over 21, as well as snacks, like chips and salsa, hummus, etc. And have kid snacks like chex mix and gold fish. If they have a convention in town, they usually pull out more options for guests. These are all unlimited. And if you want to take your drink out to the pool area, you just ask for a plastic cup instead of glass. They also have unlimited fountain drinks with styrofoam to go cups, and coffee and tea.
My husband would be tired after a day of Disney, so we would head back to the hotel, and load up on snacks, he would enjoy beer. Eat dinner somewhere. We would relax for a while, and then I would head out with other people in our party who wanted to go back to the parks. We would grab coffee in to go cups, and then wait for the shuttle, then catch the last shuttle when the parks closed.
You save so much money when you add up, breakfast for all your party, every morning. Lots of options so people don't get bored. Eat a lighter lunch at the parks, snack or dinner in the parks, come back for complimentary snacks, beer, wine, cocktails, fountain drinks, coffee/tea. Alcohol in the park is pretty pricey, glasses of wine range from $7-$14. Coming from Seattle, we love our Starbucks, and coffee, so it was nice to load up on coffee before heading to the parks, saved us from buying drinks and waiting in HUGE lines.
Also, if you are a Starbucks person, the Hyatt Regency next door has a Starbucks in their lobby. There are 4 Starbucks locations (the second Downtown Disney location is getting put in) at Disneyland, and I guarantee that each one, you are looking at waiting 45 minutes+ in line when you first enter the parks. So if your family must have their Starbucks fix, send someone over to the Hyatt, while your party waits for the shuttle, then you have your drinks, and read to go into the parks!
The pool area is extremely nice, plenty of seating. Really high end furniture. On our off days I took books out to read by the pool, and enjoyed a glass of wine from their manager's reception. Families, teens, couples, adults, will go in and out using the pool, but there's enough space that you don't feel like you have a lack of privacy.
THE ROOMS: Every room is a suite, so unless you get a king suite, you are looking at space for six guests, with the option of getting a crib and rollaway bed. Most rooms have two double beds in the bedroom, with a TV and vanity. Lots of mirrors to make getting ready with a lot of people easier. Full bathroom. The best feature is the wet bar, sink, mini fridge, coffee maker, microwave, cabinets to store food you might bring. Then a dining table, a sleeper couch (that pulls out to sleep two), a chair, coffee table and another big TV. None of the rooms open to the outside, all face the courtyard/atrium. Atrium has a water fall and Koi pond with flowing stream throughout the atrium. The water feature is great to drown out noises from other guests.
The elevators were really slow when we stayed in November 2014 for Thanksgiving, going back in Feb. 2016, we were worried, but they weren't as bad as last time. There are four elevators, two in each corner. The elevators are glass, and face the atrium, so you can see them go up and down, and see where they are at when you are waiting. If the weight limit has been maxed out, it won't open at your floor and keeps going up or down, until people get off. If you have strollers or luggage, it is a little difficult getting onto a crowded elevator. If they had more elevators, it would probably ease congestion.
Overall, it was a wonderful stay, and when I think of all the pros of this hotel, it is really hard to stay somewhere else when we visit Disneyland. Huge rooms, shuttle, amazing breakfast, evening reception... great pool! The WiFi is slow, so if you are on a business trip, maybe take your laptop to the atrium or pool, you might get faster service than in your room. But if you are on vacation, just unplug and enjoy your time!