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Crowne Plaza Concord

Oakland, CA, US (OAK)

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Based on 338 reviews
This Crowne Plaza Concord hotel with a 3-story atrium is 1.5 miles from Waterworld California water park.
Style: Crowne Plaza Concord
Room & Rates

Executive One King Bed Non-Smoking

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. Microwaves and refrigerators can be requested. Conveniences include daily housekeeping and a phone. This room is Non-Smoking.


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Executive Two Queen Beds

  • Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. Microwaves and refrigerators can be requested. Conveniences include daily housekeeping and a phone. This room is Non-Smoking.


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  • One Bed
  • Two Beds
Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. Microwaves and refrigerators can be requested. Conveniences include daily housekeeping and a phone. This room is Non-Smoking.


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One King Bed Non-Smoking

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. Microwaves and refrigerators can be requested. Conveniences include daily housekeeping and a phone. This room is Non-Smoking.


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One Queen Bed Non-Smoking

  • One Queen Bed
Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. Microwaves and refrigerators can be requested. Conveniences include daily housekeeping and a phone. This room is Non-Smoking.


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Two Queen Beds Non-Smoking

  • Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. Microwaves and refrigerators can be requested. Conveniences include daily housekeeping and a phone. This room is Non-Smoking.


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Crowne Plaza Concord
45 John Glenn Drive, Concord, CA US 94520


Crowne Plaza Concord is a business-friendly Concord hotel in the business district and close to Waterworld California and Sun Valley Mall. Other area points of interest include Markham Regional Arboretum and Lindsay Wildlife Museum.

Why Stay Here

  • Business Center
  • Free Wi-Fi
  • Indoor Pool
  • Fitness Center
  • Express Check-In/Check-Out
  • Laundry Facilities

Resort Details

Crowne Plaza Concord`s restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Room service is available during limited hours. Recreational amenities include an indoor pool, a spa tub, and a fitness facility. This 3.5-star property has a business center and offers small meeting rooms and audio-visual equipment. Complimentary wireless and wired high-speed Internet access is available in public areas. This Concord property has 32 square meters of event space consisting of banquet facilities and conference/meeting rooms. Guest parking is complimentary. Additional property amenities include a coffee shop/cafe, multilingual staff, and gift shops/newsstands. This is a smoke-free property.

Accommodation Details

There are 321 guestrooms at Crowne Plaza Concord. Wired high-speed and wireless Internet access is complimentary. Guestrooms offer phones. Televisions have cable channels. Guests may request refrigerators and microwaves. Housekeeping is available daily. Guestrooms are all non-smoking.


  • Concord Pavilion
  • Waterworld Concord
  • Todos Santos Plaza
  • Napa Valley Wine Country
  • Mt. Diable State Park
  • Muir Woods National Monument 


  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD $50.00 per pet, per stay
  • Rollaway bed fee: USD $15.00 per night
  • Breakfast fee: between USD $5.99 and USD $14.99 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • 24-Hour Front Desk
  • Breakfast Available (Surcharge)
  • Business Center
  • Concierge
  • Conference Facilities
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Fitness Facility
  • Free Parking
  • Free Wi-Fi
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 338 reviews
from Elk Grove, California
Submitted on 20-04-2016
When you travel for much as much as I do you want to have the closet thing to being at home as possible. Crowne Plaza definitely helped me to accomplish that goal. From check-in to check-out was a pleasant experience. My room was comfortable and clean. What I also enjoyed is that fact that they have a musician playing light jazz in the courtyard on some evenings. My room was over looking the courtyard and I was able to enjoy the soft sounds without evening leaving my room. That's a plus. I... Read more
from Australia
Submitted on 22-04-2016
Our room was large and comfortable. It had a view of the airport but some rooms have a view of an atrium with the indoor swimming pool. We were surprised at how quiet it was and didn't notice any air traffic until the morning when a light aircraft took off - but even that was not offensive. Price was half that of hotels in the city but you really need a car to stay here. Concord is a very pleasant suburb but quite a long drive from the city. You probably wouldn't want to stay if you're on b... Read more
from Penn Valley, California
Submitted on 09-05-2016
This was a great choice. The lobby atrium is stunning and well maintained. While there is no complimentary breakfast, there is a nice restaurant in the atrium. Breakfast was a bit pricey and food was only mediocre, but it was convenient, and the service was great. The staff were all friendly and helpful, with big smiles. Some rooms overlook the atrium, and others overlook Buchanan Airport. My room overlooked the airport, and it was really quiet as there are no flights at night. The room w... Read more
from NJ
Submitted on 09-05-2016
Overall, our stay was good. The front desk and other staff during off hours were all very nice and helpful. There is a Trader Joe's (across) and Costco (next) to the hotel and lots of places to eat within minutes from it. I am a Marriott fan but for the price and the area...this Crowne Plaza was worth staying at?????
from North Hills
Submitted on 11-05-2016
Our group has been coming to Concord for several years now and most of the time we stay at the Crowne Plaza Concord. First, it is centrally located with easy access from any direction. The place is getting on in years and it really could use a little sprucing up here and there but overall the rooms are larger than average and very clean. The restaurant and bar areas are nice but drinks are on the expensive side. Our business group has breakfast there every morning and Karen (who's been there abo... Read more
from Visalia, California
Submitted on 28-05-2016
This hotel is just off the 680. It is a large hotel with many rooms. Dining, shopping, night life and room service. Rooms are spacious, clean and comfortable. I reserved a room with only an hour advance notice on a friday evening. I would stay again when traveling through the area.
from California
Submitted on 10-06-2016
Friendly fd stuff, awesome rooms, great location, called about towels, hsk got the wrong rm# and did not bring towel to my room (according to fd) not a big deal, happens! Then they brought two set of towels! I love this place, next time I am in the area, I will stay here!
from Lansing, Michigan
Submitted on 14-06-2016
We stayed here for 7 nights and had mixed results. First and foremost - if you are traveling with a baby this hotel provides cribs on a first come, first serve basis only, with no reservations. If you are traveling with child and relying on this, go elsewhere. The hotel is nearby the freeway and directly adjacent to a small airfield. There is a small commercial area nearby, but not much around here. Our window was right next to the airport and we didn't find that noise was a problem. The prope... Read more
from Lynden, Washington
Submitted on 25-06-2016
This hotel is easy to get to and right on a busy road adjacent to regional private Concord airport. I was happy that there was ample parking. The hotel needs serious updating. It is very spread out. My room was on 3rd fl in room range like 54 or 58 area which is a hike from main lobby. The room a/c cycles on and off and I called maintenance and they were able to set so it would stay on luckily for me. Apparently, they have two manager receptions one early and late. I did not make the trip back t... Read more
from Moreno Valley, California
Submitted on 26-06-2016
For the price, this was a good deal. The room was clean and comfortable, and the check-in/check-out process was smooth. It was close to a lot of places to eat and shopping.The entire stay was good, except for one issue: upon arriving late at night to check-in, we witnessed some drunk guests getting rowdy outside in the parking lot, which put us on alert as we drove by looking for a parking spot. Next morning, we found someone had left there cigarette butt on our car windshield and it left a burn... Read more
Submitted on 28-06-2016
I paid for the hotel in full through priceline but the hotel charged me the full amount, front desk manager Neil (I think her name was??) told me she fixed the issue. I have yet to hear from the hotel to confirm I am not double charged. Well let's see, the hotel has a sensor by its AC unit so forget about getting into your room and getting into a "cool" room. Maintenance guy removed the sensor upon my request. The hotel can use some serious updating, the hallways are a maze and the room was awfu... Read more
from Modesto, California
Submitted on 13-07-2016
The beds were supper comfy. And the rooms were quite. But the beeakfast was horrible!! We went to spend a relaxing evening in the indoor hot tub. At first we thought the smell was coming from the trees or foliage around us. But no the hot tub was had this extremely foul smell to it. Tried to talk to the desk about it but they seemed uninterested. Overall it was ok but I dont think I would stay again.
from San Jose, Ca
Submitted on 20-07-2016
This place was just ok, in my opinion. It seems extremely dated and in need of serious renovations. Carpets are old (and dirty), bathrooms, which are extremely small and awkward have broken tiles, shower drain didn't work properly and it took a long time to drain the water, so it gathers at your ankles (I just hate that). Cleaning is lacking as well. The bedspreads were dirty with lipstick and I found hairs everywhere in the bathroom. Very disappointing. The Hotel is also loud, with thin walls, ... Read more
from Houston, Texas, United States
Submitted on 22-07-2016
This is an older hotel. But the food and bar is well maintained. Parking is plentiful as long as the hotel doesn't have an event booked. easy on and off to the freeway. easy to get around for other local places in Concord. Comfortable beds and generally quiet.
from Redding
Submitted on 31-07-2016
We came in after the SF Giants game for a night. The location great. Staff on check in great. Room location great. Cleanliness I rate 8. Carpets could use some upgrading including elevator. Room air conditioner a little noisy. I thought bed was comfy although, lying down looking at water leaks all over ceiling was distasteful. Bathroom little cramped for me. I like a little more room. Rating this place between 1-10 I would give it 7.
Submitted on 02-08-2016
We stayed at the Crowne Plaza overnight so that we could attend a concert at the Concord Pavilion. The price was really reasonable, and the location is in close proximity to the Pavilion. Check in was easy. The lobby is gorgeous and includes a Koi Pond. But our room and the hall to our room was not as gorgeous. The tables in the halls had at least 5 layers of dust. There were nats/bugs, and cobwebs on the light fixtures in the hall. The room was very spacious and included a refrigerator and a mi... Read more
from San Francisco, California
Submitted on 02-08-2016
I want to start that I would have rated this place 3.5 if that was an option. I stayed at this hotel for 3 weeks for business. The property is huge and is flanked by an open parking lot. Most guests that stay here are here for work or part of a large tour bus group spending the night. The hotel does serve host to conferences and meetings, too.The back side does face a small regional airport but I was never bothered by the noise even when my room faced it.The lobby is bright and inviting and the... Read more
from Pleasant Hill, California
Submitted on 03-08-2016
room- small, but a quiet room (poolside), neat and organized, king bed environment-great tropical surroundings, pool and spa parking-easy and free wifi-good service and free Best deal: breakfast for only $4 each (at time of booking)
Submitted on 04-08-2016
We stopped here on a road trip to San Francisco since it's much cheaper to find a hotel outside of the city. While we didn't expect much, we were blown away by the size and beauty of the place when we first stepped foot inside. The atrium was beautiful with palm trees and a very tropical feel. There was also a decent sized indoor pool and hot tub that we spent the night in. The service at the front desk was great and we never had any other problems. As other travelers have said, the rooms are ve... Read more
from Uxbridge, Massachusetts
Submitted on 08-08-2016
We were going to stay Aug 5 - Aug 8. Arrived to find stains all over our floor and on the chair in the room. Asked the front desk for another room. They brought the key to the 2 nd room. That room smelled like vomit. Went to front desk. They had another room. Reluctant to try it but it was after midnight so we tried. Unlocked the door to find the beds not made. Not sure if it was someone else's room or housekeeping wasn't doing their job. Either way management wasn't going their job. Floors thro... Read more
from Chennai (Madras), India
Submitted on 26-08-2016
we a group from india visit america we stay in the hotel on 22 june to 24 june the room was clean and comfortable great location it is a large hotel with a resturent free wifi good service the fitness centre was nice
Submitted on 30-08-2016
No matter what this hotel gets our hearts. Our toddler has actually named the fish in the stream. He loves it that much! There is a level of comfort and security that comes with the idyllic, tropical, indoor ambiance; that puts it in a rare category for the east bay area. This hotel is more family oriented than any I have stayed in. The only downside is the staffing for housekeeping. They seem overworked and understaffed. They still do their best though. We definitely will return!
from Gulfport
Submitted on 03-09-2016
The customer service for room service is poor. Attempted to order room service following the menu left in the room. First, the girl answered the phone in an unprofessional manner. Then, told me I had the wrong menu IN MY ROOM. I decided not to place the order. The shower was not hot. There was a pincher bug in the bathroom. The coffee lids did not fit the cups provided. There were stains on the chair in the room. The pool is small and the hot tub does not work properly. Front desk was rude when ... Read more
from Pawleys Island, South Carolina
Submitted on 05-09-2016
We stayed at the Crown Plaza Concord Walnut Creek on our recent visit to San Francisco. Great hotel...very friendly staff! We ate at the Vineyards Restaurant and Bar and had the best waitress ever. Her name was Mariana and she was superb in every way. She was very professional but very personal and friendly. She was just excellent!
from Portland
Submitted on 05-09-2016
We booked our stay at the Crown Plaza through and got a great price for our short stay. We were looking forward to just getting some rest on our long road trip, and this place exceeded our expectations. We arrived early and were not sure if we would be able to check in early. They totally accommodated us; we were thrilled to get to rest and be off the road. Our room was quite spacious, lovely, and clean! It had a nice sized fridge and the bed was very comfortable. The hotel itself is... Read more
from Folsom, California
Submitted on 11-09-2016
Very responsive Front Desk Personnel. Beautiful atrium area in the middle of the hotel. A few touches would make this hotel an oasis. Tiny bit of carpet in the elevator for Bldg K needs to be replaced as needed. It is so stained, and dirty and would cost next to nothing to replace it. Weird smell in the room. Mildew? Noticed dampness in between panes on the window which also had white residue all over it. Just routine cleaning of the Windows would improve as I would've had a nice view of the su... Read more
from Hawke's Bay Region, New Zealand
Submitted on 12-09-2016
I was gifted a free drink at the bar and a free full breakfast from Kathryn at front desk. She was awesome. Brilliant even. The room I had was very large, modern upgrades incl microwave and bigger fridge. Shower was excellent. Bed was very comfortable. Could hear next door's taps early morning which was only minus. Free parking and good location for me. I had visited a friend in Napa and wanted an overnight stay before heading to San Fran to see family. Paid $117 all in, double that at least for... Read more
from Reno, Nevada
Submitted on 12-09-2016
I chose the Crowne because it doesn't charge for parking and the room rate is priced accordingly. I found my room to be very modern, clean and quiet. The hotel is an older property but they have done a very good job of keeping it current. As an IHG member I was offered breakfast for an additional $5 and I thought that was a bargain.
from Roseburg, Oregon
Submitted on 18-09-2016
We spent 2 nights here recently. The rooms are very nice. Beds are a little hard and they could offer a more plush comforter but we were satisfied. The atrium area is very nice. The restaurant offers good food but is very pricey. The little market offers various snacks and sundries. It would be good to see a quality establishment like this not gouge customers with such high prices for the sundries.
from Sparks, Nevada
Submitted on 20-09-2016
Place reeked of mildew and chlorine. Never got the rollaway bed that we reserved. Never got the foam pillows that we reserved (allergic to Goose and Duck Down pillows.). They offered to put 9,000 points on our card.... Never got them. Will never return!
Submitted on 25-09-2016
Lovely hotel close to the shops. The hotel is located next to a small airport, but we couldn't hear any noice from there.The parking was free and there were plenty of space. The foyer is lovely and room was spacious and clean. Really loved the bed too. Staff were nice. I would recommend this hotel to everybody as it is very comfy and looks more expensive than it actually is.
from Milton
Submitted on 28-09-2016
The big selling point for me is the large, comfortable and attractive atrium off the also large lobby of this hotel. Combined with the courteous service and welcoming staff, this space makes the hotel rise above most average business/tourest class hotels. Parking is free, which is not true of other hotels in the area - another pluse. Rooms are clean and comfortable, although the carpets are a little past their prime. Breakfast was good but expensive. By including and paying for breakfast whe... Read more
Submitted on 02-10-2016
We stayed here for about 6 days. In all those 6 days, there was one day that housekeeping didn't make up our room when the DND sign was not even placed. When i came back in the afternoon and found out that the room was still a mess, I immediately called front office to complain. The one who answered me only told me that they will check it and hung up. As i became irritated with the gesture i physically went to front office to complain. The staff apologized and told me that they will send someo... Read more
from Cork, Ireland
Submitted on 24-10-2016
I stayed recently at Crowne Plaza Hotel for 6 nights in Concord for business that I had in Oakland. The overall hotel experience met my expectations. But, I was disappointed with the price relative to the room quality and I understand the pricing due to the proximity to San Franciso. However, the bed was comfortable, the room AC worked fine, the room was clean, the atrium was noisy most nights which is not a great situation for my liking. However, nice & quiet accommodation at the right price is... Read more
from Deerfield Beach, Florida
Submitted on 24-10-2016
I stayed at the Crowne Plaza in Concord for 5 nights, and it was an extremely pleasant experience. The indoor atrium/ koi ponds are an amazing touch; i often found myself coming downstairs to read the paper or review documents just to be in that setting. The fitness center is well equipped as well as very clean. The breakfast at the restaurant can be a bit expensive, but it is delicious, with a lot of variety. Pretty good location. Remember the gate at the back of the hotel is open in the morni... Read more
from Fredericia, Denmark
Submitted on 26-10-2016
We arrived to the hotel without a car, because the hotel has a complimentary shuttle service. Phoned from the Bart station and got picked up right after. But we then find out, that the shuttle only ran at certain times and one time, we waited for 40 minuts at the Bart station. And thats for a 7-10 minuts ride. If i ever chose this hotel again, i'll rent a car. We had breakfast included. That gave us a choice of Cooked to order Omelet or a buffet. We went for the buffet. It had most of what need... Read more
from Stevensville, Montana
Submitted on 26-10-2016
I had requested a quiet room. They put us right by the airport runway. If there wasn't a plane landing there was one taking off. I tolerated this for about an hour and requested a different room. Nothing special about the room but we could see part of the atrium from our window. They only had cups for coffee. There were no glasses in the bathroom plastic or otherwise nor were there any with the ice bucket. I did request some glasses when I bought a drink at the front desk. I was told the... Read more
from Fresh Meadows, New York
Submitted on 27-10-2016
stayed here because of price and free parking close to BART to get to san Francisco and other places.......parking garage near bart charged only $3 for 12 hours.......sure beats city prices hotel also has shuttle going there rooms are little dated but food not bad....nice atrium and very friendly and helpful staff.......spent 4 days here and it was good
from Hamilton Square, New Jersey
Submitted on 30-10-2016
Mediocre at best. Has great potential, though. Nice spread of open atrium, many conference rooms, many rooms. Just getting a bit "long in the tooth" so to speak. Decor needs to be changed. My company has a corporate rate at this hotel which I learned was not qualifying for their loyalty program. Too bad because I also found out we didn't have the lowest rate either when talking to others. I booked a king bed, but was " upgraded" to two queens since they ran out of king beds. It happened to be o... Read more
Submitted on 08-11-2016
Go tell it to the mountain!! During my recent stay at the Crowne Plaza Concord California I was provided me with impeccable service, excellent room accommodation, terrific service by front desk staff Felicia and Lina including wonderful restaurant staff Karen and Judith who served me sumptuous breakfast each morning....I shall return!!!
from Chicago, Illinois
Submitted on 10-11-2016
Great service, great people. Stay at Crown Plaza Hotels across the country and this is one of the best. Looking forward to my December stay. Always greeted and welcomed at the Front Desk by staff. Lena has seen to my accommodations for the last 7-10 years and because of her diligence have never been disappointed. Kudos!
from Woodland, California
Submitted on 15-11-2016
i was need a place to stay after a party. i was very happy with the staff from check in to the hotel maintenance which i need to call to figure out how to turn the AC on. my room window was on the airport side but it was not a problem. i will say a little noisy from the floor above big feet. other than that a quite place. i will stay there again,
Submitted on 15-11-2016
LOCATION the location itself wasn't bad. It was not hard to find and was across the street from a shopping center that had fast food joints and a Starbucks. ROOMS the room was a good size. We had a king bed, a small round table and a sitting chair and ottoman. The room came with a fridge, microwave, coffee maker, hair dryer, and iron. It was clean. The bathroom was small, when you open the door it practically touches the toilet so you have to scoot your way in. But it was clean and the water p... Read more
from Nassau Bay, Texas
Submitted on 17-11-2016
The location is good, there aren't many options in Concord. Staff is pleasant, the beds were comfortable however the bathroom; while clean; was shabby. Curled up wallpaper, loose fixtures; peeling paint. Heater is pretty loud. That being said I would still prefer it over the Hilton that is comparable in quality but more expensive and now charges for parking.
from Merced, California
Submitted on 18-11-2016
I very rarely write bad reviews but I was not impressed with my room at the Crowne Plaza Concord. The hotel common areas are very nice and seem well taken care of but my room was not the same. The room felt very dingy, the microwave was dirty and I had to rinse a large amount of hair from the shower before I felt comfortable using it, and even then I wore flip flops while showering. I hate to give a review lower than a three because the staff was very courteous and, as stated above, the grounds ... Read more
Submitted on 20-11-2016
Stayed on the 3rd floor. Being that i am a smoker; our room was at the end of the hallway near the stairs. Room was a decent size and housekeeping was on point. Quiet at night and even though our room was facing the airport; it was not loud. Did not utilize room service or dined at their restaurant. But used their laundry facility on the first floor. They only had 2 coin operated washers and 2 dryers which only 1 of each worked. The hotel is close to many restaurants and minutes away fro... Read more
from Incline Village, Nevada
Submitted on 27-11-2016
Clean, straightforward, pedestrian furniture and decor, lacks and real appeal or atmosphere, interior of open space restaurant and bar is kept at lower temperature than comfortable for me, persons from pool area lounge thru dining area not particularly pleasant. I won't be staying there again. Food trays in hallways not removed until late in the scrounging leftover food from these trays.