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Best Western Plus Otay Valley Hotel

San Diego, CA, US (SDM)

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Based on 194 reviews
Room & Rates

Standard Room, 1 King Bed

1 king bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator and microwave
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board
Comfort - Daily housekeeping
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Standard Room, 2 Queen Beds

2 queen beds
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator and microwave
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board
Comfort - Daily housekeeping
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Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

1 queen bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator and microwave
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board
Comfort - Daily housekeeping
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Room Selected at Check In

1 king bed or 1 queen bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator and microwave
Bathroom - Partially open bathroom, a hair dryer, and a shower
Practical - Free local calls, free newspaper, and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 queen beds
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator and microwave
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 king bed
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator and microwave
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
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Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 queen bed
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator and microwave
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

1 king bed
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator and microwave
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board
Comfort - Daily housekeeping
Smoking
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Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

1 queen bed
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator and microwave
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board
Comfort - Daily housekeeping
Smoking
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Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

2 queen beds
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator and microwave
Bathroom - Hair dryer
Practical - Free local calls, free newspaper, and iron/ironing board
Comfort - Daily housekeeping
Smoking
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Standard Room, 1 King Bed, Accessible, Non Smoking

1 king bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator and microwave
Bathroom - Partially open bathroom, a hair dryer, and a shower
Practical - Free local calls, free newspaper, and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking, wheelchair accessible
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Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 queen bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator and microwave
Bathroom - Partially open bathroom, a hair dryer, and a shower
Practical - Free local calls, free newspaper, and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking, wheelchair accessible
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Standard Room, 1 King Bed, Accessible, Bathtub

1 king bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator and microwave
Bathroom - Partially open bathroom, a hair dryer, and a shower
Practical - Free local calls, free newspaper, and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking, wheelchair accessible
Hide room details

Standard Room, 1 Queen Bed, Accessible, Bathtub

1 queen bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator and microwave
Bathroom - Partially open bathroom, a hair dryer, and a shower
Practical - Free local calls, free newspaper, and iron/ironing board
Comfort - Daily housekeeping
Non-Smoking, wheelchair accessible
Hide room details

Standard Room, 1 Queen Bed, Accessible, Bathtub

1 queen bed
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator and microwave
Bathroom - Partially open bathroom, a hair dryer, and a shower
Practical - Free local calls, free newspaper, and iron/ironing board
Comfort - Daily housekeeping
Smoking, wheelchair accessible
Hide room details
Best Western Plus Otay Valley Hotel
4450 Main Street, Chula Vista, CA US 91911

Rooms
Make yourself at home in one of the 118 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

Amenities
Don't miss out on recreational opportunities including an outdoor pool and a fitness center.

Dining
A complimentary continental breakfast is included.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

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AMENITIES:
  • Business Center
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Laundry Services/Laundry Facility
  • Outdoor Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 194 reviews
from
Submitted on 10-05-2016
Overall experience was very good & would tell family/friends to consider this hotel. This is not our first time in BW. First time was not as good & have improved a lot. Breakfast was very good except for the boiled eggs which was a little sour & hard. Didn't bother to ask why since there are other choices. There were other fruits even though bananas ran out. Ventillation in our room was weak & didn't bother to report.
from Novi
Submitted on 14-05-2016
This an older hotel very convenient I-805 access, clean, friendly staff, great breakfast bar, and safe. We make this trip every year to visit my wife's mother and sister and have stayed at this hotel about 12 times and will probably stay here next year.
from San Diego, California
Submitted on 15-05-2016
Stayed here with a friend while going to a concert down the road. We booked online a month prior and had no trouble with the check-in, it was quick and easy. Room was nice and clean as well. Had no noise issues other than the fact that our room faced the freeway so there was definite road noise however, that really wasn't a big deal. Checkout was quick and easy the next morning as well. The next concert we go to we will be coming back here again.
from Langley City, British Columbia, Canada
Submitted on 15-05-2016
The staff from checking to housekeeping to maintenance were exemplary. They went out of their way to make our experience comfortable. We stay in the property for 10 or more days when we visit twice a year. Being loyal Best Western customers we found this property lived up to it's advertisement. It's location is very good, close to shopping and restaurants. Driving to any facility is a given in the San Diego area as is in any metropolis.
from California
Submitted on 25-05-2016
The location is convenient because it is right off of I-805 and very close to the Sleep Train Amphitheater where we attended a concert. The breakfast was nice and the price was very reasonable. The front desk people were friendly, but the room was in an average condition.
from San Francisco, California
Submitted on 26-05-2016
I travel to SD every 2-4 weeks to see my ailing mom in National City. I usually stay at a Best Western Plus in National City, but it was full this trip. I thought another BW Plus would work out. This was a VERY poor substitute. The toilet kept threatening to flood because it wouldn‚??t go down fast enough (finally had to call maintenance who used a plunger to fix it) and the floating mechanism in the toilet kept sticking which meant I had to lift the lid and manually fix it at least 4 times ... Read more
from
Submitted on 07-06-2016
Room was average, service people rarely acknowledge you, police went through parking lot checking ALL license plates which was ODD! My bathroom door lock was broke and almost wouldn't let me out, the TV was stuck on Blind mode! Other than that, this place ok average if you just want to sleep. The comp breakfast is sad! Disc shaped eggs and sausage! LOL
from Philadelphia, Pennsylvania
Submitted on 14-06-2016
We enjoyed our stay here. The room was comfortable and modern. The staff was phenomenal. The breakfast was ok, but I can't complain. You are very close to the expressway and Mexico. The San Diego area is beautiful and a great place for a vacation anytime of the year. Chula Vista is a nice city, but not as scenic as San Diego. I'd stay here again.
from
Submitted on 20-06-2016
Our stay at The Best Western Plus was peaceful. The staff were very pleasant and very friendly. The rooms were clean and well equipped. Very little noise issues. The continental breakfast was not bad. I'm glad we decided to stay at Best Western.
from Bronxville, New York
Submitted on 27-06-2016
Good but not great. The room is a little dated but clean. There was a flat screen TV, mini frig, microwave, and coffee maker. The bed was comfortable. The maid staff cleaned the room beautifully each day. The free breakfast was average. We could hear the family next door talking and watching TV. The hotel has outdoor corridors. You did hear music and conversations in the parking lot. The staff was plentiful and very pleasant. Overall a good stay.
from
Submitted on 09-07-2016
Our toilet seat was broken, could not even flush toilet paper! There was pieces of food in the microwave. The wall by the hand towel was filthy we complained 2xs the last time they said that they would let the manager know. with no result. There was mold forming on the ceiling above the shower. We were gone most of the day when we went to take a shower the next morning we found that we had no towels, later we got bath towels(after complaining) but only one hand towel and wash cloth. Breakfast ... Read more
from
Submitted on 11-07-2016
Horrible!!! The air conditioner in the room was broken. Asked for another room was told there weren't any. After a couple hours the room was so hot and stuffy we couldn't breathe. I called the front desk at 2am to ask for another room once agin and was told without hesitation the room two doors down was available. In the morning while showering the maid attempted to let herself in. Had that extra lock that doesn't allow the door to open more than a few inches weren't on, she would have walked r... Read more
from
Submitted on 11-07-2016
Stayed for a concert at the sleeptrain amphitheater and got this because it was close. There were marks on the walls, ink and marker stains on the bedspreads and hair in the sheets. Didn't try the free breakfast but my son did and said it wasn't good. Wouldn't stay here again
from San Diego, California
Submitted on 23-07-2016
This is the first hotel in Chula Vista that I stay that has a fast Wifi. It is located off the I-805 so the location is good but it may be a little noise. I got a room in the first floor and when I opened the door there was a terrible sewer smell. After insist with the reception they changed me to the 3rd floor. The room is a little dark but it is clean. Clean towels and some toiletries. The room has fridge and microwave. The breakfast is average with some mexican dishes. Overall, it is well loc... Read more
from New York City, New York
Submitted on 24-07-2016
My experience is probably influenced by the price I paid for this hotel, which I felt was fair for the services offered, but at the same time I saw the property charging much more for a room, which might come as too expensive and bring dissapointed reviews. I found the room clean and efficient, with minor maintenance issues - running toilets/faucets and noisy AC unit. The later came out handy to block to noise from the highway. To be next to a highway ramp is good from driving perspective, but ... Read more
from Anaheim, United States
Submitted on 24-07-2016
The price was great, the front desk was great, breakfast was pretty good but the room felt a bit crammed and stuffy, and I wondered how clean it was. I've never been one to allow bare feet in hotel rooms, but one of my boys decided not to wear his sandals in the room and his feet got really dirty!!! I think I will only stay again if I don't take my boys.
from Los Angeles
Submitted on 01-08-2016
I had by far the worst hotel experience ever with this hotel. I would give negative stars if I can. I found this hotel through Priceline Express Deal. If you are familiar with this, you are basically pre-paying for your room. Since I was traveling with my daughter, I also confirmed my reservation the night before. Then when I got there, the front desk told me that my reservation has been cancelled and they do not have a room for me. Since I prepaid and also confirmed my reservation the night bef... Read more
from California City, California
Submitted on 06-08-2016
Room was very hot when we checked in. they put another A/C in and it seemed fine. we went to see our show and got back at 11:30pm and our room was warm again. terrible night of Sleep!! When I went down to tell them about the A/C I got stuck in the elevator for about 6 minutes, kept pressing the door open button and it finely let me out..It never did go down though. Walked down stairs to get a Coke out of the vending machine and it took my money, gave me my change, and never got my Coke. I boo... Read more
from Stamford, Connecticut
Submitted on 08-08-2016
This "Plus" BW location is definitely not at a Plus level - more like a Minus! The basic structure of the hotel - outside balcony room access - reduces privacy and security to questionable levels (note: all regular BW locations at which I've stayed have interior hall room access)! And the street access is from a next door gas station where the street curb cut is very difficult to see! Fortunately, the front desk and other staff are very friendly and helpful! Nevertheless, I will not be staying a... Read more
from Mesa, Arizona
Submitted on 28-08-2016
Just an average overpriced hotel but closest to Sleep Train Amphitheatre. Warning: This is a smoking facility so be sure you ask for a non-smoking room! Check to see if there is a concert when you are coming for easier check in. Comfy bed but not a place you want to hang out at for several days for a vacation.
from Newark, California
Submitted on 05-09-2016
This is my 3rd visit to this hotel. Relatives from San Antonio, TX visit my cousin who lives in Chula Vista every other year. This is a great location that I stay while visiting everyone. The first couple times no complaints. The day my husband and I checked in we went to our room and right when we open the door we were hit with very heavy cigarette smoke. Smelled pretty bad. Also it was on the 3rd floor closest to the freeway and it was loud. Called the front desk right away and they changed ... Read more
from
Submitted on 24-09-2016
This hotel was further out of the way from San Diego, but we got for the lower price. The hotel rates closer to San Diego are insane. I think this hotel is one of the better locations out this way. It is off the highway, but quiet. The staff are friendly. The breakfast is included, and it is pretty good: scrambled egg patties, sausages, cereal, yoghurt, beans, breads. There is no elevator to the second floor rooms, so be prepares to carry luggage up there. Our only problem was that they ga... Read more
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