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Hyatt Regency San Francisco Airport

San Francisco, CA, US (SFO)

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Based on 1706 reviews
Room & Rates
Business Plan, Room, 1 King Bed

Business Plan, Room, 1 King Bed

1 king bed
384 sq feet (35 sq meters)

Executive Level - Full breakfast
Entertainment - Free WiFi, 37-inch LED TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker, room service, and free bottled water
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Regency, Club Double Room, 2 Double Beds

2 double beds
Entertainment - Free WiFi, LED TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Regency Club, 1 King Bed

Regency Club, 1 King Bed

1 king bed
384-sq-foot (36-sq-meter) room with city and courtyard views

Club Level - Club Lounge access, continental breakfast, and light refreshments
Entertainment - Free WiFi, 37-inch LED TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Guest Room, 2 Queen Beds

2 queen beds
384 sq feet (36 sq meters)

Entertainment - Free WiFi, 37-inch LED TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Guest Room, 1 King Bed

Guest Room, 1 King Bed

1 king bed
384 sq feet (36 sq meters)

Entertainment - Free WiFi, 37-inch LED TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Room, 2 Queen Beds, Bay View

2 queen beds
384-sq-foot (36-sq-meter) room with bay views

Entertainment - Free WiFi, LED TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

1 king bed
384-sq-foot (36-sq-meter) room with bay views

Entertainment - Free WiFi, 37-inch LED TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Double Room, 2 Queen Beds (High Floor)

2 queen beds
384-sq-foot (36-sq-meter) room with city and courtyard views

Entertainment - Free WiFi, LED TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Room, 1 King Bed, View

Room, 1 King Bed, View

1 king bed
384-sq-foot (36-sq-meter) room with bay views

Entertainment - Free WiFi, 37-inch LED TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Business Room, 2 Double Beds

2 double beds
Entertainment - Free WiFi, LED TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Double Room, Accessible (Shower)

2 double beds
384 sq feet (36 sq meters)

Entertainment - Free WiFi, 37-inch LED TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Double Room, Accessible, Bathtub

2 double beds
384 sq feet (36 sq meters)

Entertainment - Free WiFi, 37-inch LED TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Room, 1 King Bed, Accessible (Shower)

Room, 1 King Bed, Accessible (Shower)

1 king bed
384 sq feet (36 sq meters)

Entertainment - Free WiFi, 37-inch LED TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

1 king bed
384 sq feet (36 sq meters)

Entertainment - Free WiFi, 37-inch LED TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Suite, Bay View

Suite, Bay View

1 bed
730-sq-foot (68-sq-meter) room with bay views

Layout - Separate sitting area
Entertainment - Free WiFi, 42-inch LED TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Business Suite

Business Suite

1 king bed
730-sq-foot (68-sq-meter) room with city and courtyard views

Entertainment - Free WiFi, LED TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Regency Club, 2 Queen Beds

2 queen beds
384-sq-foot (36-sq-meter) room with city and courtyard views

Entertainment - Free WiFi, LED TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Executive Room (Parlor)

1 king bed
Entertainment - Free WiFi, LED TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Premier Suite

Premier Suite

1 bed
1400-sq-foot (130-sq-meter) room with courtyard views

Entertainment - Free WiFi, LED TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

1 queen bed
384 sq feet (36 sq meters)

Entertainment - Free WiFi, 37-inch LED TV with premium channels, and iPod dock
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Hide room details
Hyatt Regency San Francisco Airport
1333 Bayshore Hwy, Burlingame, CA US 94010

Rooms
Make yourself at home in one of the 789 guestrooms featuring iPod docking stations and LED televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include limo/town car service, express check-in, and express check-out. Planning an event in Burlingame? This hotel features 52623 square feet (4889 square meters) of event facilities. A roundtrip airport shuttle is complimentary (available 24 hours).

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Know Before You Go

  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 21 and USD 30 per person (approximately)
  • Self parking fee: USD 25 per night
  • Valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Airport Shuttle
  • Gift Shop on Property
  • Jacuzzi/Hot Tub
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Porter / Bellhop
  • Room Service
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1706 reviews
from Ewa Beach, United States
Submitted on 20-05-2016
Great rooms that are clean and welcoming. Nice staff. Had a great experience here as this was our first time to stay at this hotel for a business meeting we had to attend. Highly recommend this hotel although its not located in the heart of San Francisco. Close to the airport.
from
Submitted on 21-05-2016
The staff has been incredible friendly and helpful. The hotel made up for still being under construction by offering a discount on our room which was much appreciated. One thing I did not like was having a notice in the room about water conservation and not washing towels everyday. They are not following their own policy as we have gotten fresh towels everyday.
from Tucson, United States
Submitted on 21-05-2016
Typical Hyatt Amenities. Good value and choice for San Francisco if you do not have to stay in the city. Newly renovated. Friendly staff. Rooms are quiet and comfortable. Alos newly renovated meeting rooms and I have used their meeting facilities in the past. the staff is very helpful and make sure every detail is attended to your satisfaction.
from Northeast,ohio
Submitted on 24-05-2016
I stayed at this hotel for 3 nights while visiting the city of San Francisco. The hotel is near the airport but about 20 minutes from the city. The biggest downfall is the parking fee of $25 per night. Why wouldn't the parking be included in the room rate? Just seems very high. The sports bar was decent but overpriced. A burger and fries runs $16. The room was clean and recently renovated. Overall I had a good stay but found the parking fee to be high, and the construction a bit annoying.
from Sydney, Australia
Submitted on 24-05-2016
Watch out when you book the Hyatt Regency. I thought I had paid for my stay four months prior to my arrival. Imagine my shock when I arrived at 2am to discover this was not the case. The hotel refused to allow me the time necessary to check my records and verify whether I had paid or not, without me paying for at least one night's stay. Then when I checked out, I was denied a chance to review my bill before my credit card was charged. The amount I'd already paid counted for nothing. They pro... Read more
from Fairfax, VA
Submitted on 03-06-2016
Pros: Excellent bathroom, recently updated. Loved the two option shower. Sufficient charging outlets. Comfortable beds. Appreciated the mini-fridge and excellent coffee. (We do, however, prefer a coffee maker that makes more than one cup.). Apples provided in the lobby, which we appreciated since we were burnt out from traveling for two weeks when we arrived late at night and needed a pick me up. Work desk was large and useful. Location is very, very close to the airport. Shuttle co... Read more
from Napa, California
Submitted on 03-06-2016
Itā??s taken awhile, but it looks like the renovations here are entering the final stages. All in all itā??s been a nice update to the hotel and brings it more in line with the Regency tier. The rooms look refreshed, with cleaner/more modern looking bathrooms (walk-in enclosed showers), blackout shades and settees, along with a gigantic TVā??the biggest ones Iā??ve seen in any non-suite rooms to date. The public spaces look pretty much done (I think the only in house F&B was scheduled to open... Read more
from Gaithersburg, Maryland
Submitted on 05-06-2016
By now the renovations that I encountered during my stay should be completed and the hotel should really shine if what I saw was any indication. I have been coming here since 1992 and the hotel was due for an upgrade and the completed areas were great, especially the rooms which are now on par with some of the better higher end hotels in the city. The location is great for those that want an alternative to hotels in downtown SF and the free airport shuttle is a big plus. If you are not rentin... Read more
from Florida, Massachusetts
Submitted on 06-06-2016
Stay there about once a year for business. Hotel is just finishing up remodeling and its nice. Room was quite nice. Only problem is that if you are a light sleeper, the 101 Freeway is right next to hotel. You can ask for an inside room.
from Carlsbad, California
Submitted on 06-06-2016
Yep, that's about it. It's convenient to the airport. The hotel is currently undergoing renovations and they have some work to do. I was in one of the renovated rooms and there were a few issues. -In my room the only desk outlet was on the map. No problem as I carry a traveling power strip. Wrong, there was a problem. The lamp was on a switched outlet. In order to charge mobile devices overnight it was necessary to leave the entry light on. We checked with others attending our conference... Read more
from Mendocino
Submitted on 17-06-2016
Very disappointed in this Hyatt. We have stayed many times before travel and over time the hotel has really changed and not for the better. For a long time there was no real restaurant but now the new 360 restaurant is open. It is quite expensve and has a limited menu. But now there is no room service! One staff person told us that was the trend in hotels now and it frees up staff so fewer people need to be hired. The bellman said this is a Corporate wide Hyatt change and I sure hope not! ... Read more
from Denver, United States
Submitted on 18-06-2016
I've stayed here before and really enjoyed it, but this visit the staff seemed to lack the knowledge of how to operate effectively. I had a very noisy, freeway facing room and the service at the restaurant was really slow - I wouldn't bother eating here unless you have endless patience. In the past, this was a great hotel, but it seems to have gone downhill a bit.
from
Submitted on 18-06-2016
If being able to order food to your room is important to you, don't go. You have to go downstairs, order from the restaurant and wait for it to be prepared or have it sent to your room. Either way, you will get it in a box like fast food. Eggs in a box. Be serious.Obviously, there is no 24 hour availability. Beautiful renovation that is ruined by this ridiculousness. This is not a cheap hotel. And it is no longer deserves a four star rating. Paid $367 a night.
from Atlanta
Submitted on 19-06-2016
The Hyatt Regency SFO has just about finished their remodel and it is terrific. The rooms are modern and well equipped. Great new stall showers and amenities. The only issue I had was the shuttle to the airport. Early AM their are allot of people going to the airport and I had to wait for 2 shuttle vans as the first 2 were full, Maybe the hotel should try and run 2 dedicated vans each time in the AM instead of sharing a van with the Marriott hotel.
from Beijing, China
Submitted on 20-06-2016
Checked in on June 12th checked out the 13th for an intn'l flight. Hotel was being renovated,I was not aware. The lack-luster of the buildings interior carried over to some little things I expect staying at other hotels. No robes, slippers, little to no amenities, i.e. Toothbrushes, vanity items,bottled water, etc. There was bottled water for sale at $4.00/ pt, only things it had, was 1 shampoo and conditioner in the shower, with a bar of soap. They did have a coffee maker and coffee. I have got... Read more
from Redmond, Oregon
Submitted on 30-06-2016
Had a great stay and was treated like royalty! I would stay there again indeed. We arrived very early for our check-in after a long day and night of travel and they rushed us right in to our room basically a half a day early...we slept great and was fresh for our work event.
from
Submitted on 01-07-2016
Beautiful and super clean hotel, staff was very friendly and helpful! The shuttle runs from the airport about every ten minutes so it's very convenient. There's a nice restaurant inside the hotel that serves food up until midnight and it's not located far from downtown San Francisco.
from Baltimore
Submitted on 01-07-2016
Came in late night to SFO, needed quick nice place to stay ! Did express deal with shuttle on Priceline. Got the Hyatt and was very pleased . Front desk staff was friendly, easy checkin . Rooms are nice with comfy beds, nice bathrooms. Updated and modern !
from Christchurch, New Zealand
Submitted on 01-07-2016
Hyatt have always done a great job, in my opinion, offering quality amenities no matter what the location. The big gripe people are going to have who stayed there over the past 6 months was the construction - yeah, it was pretty heavy duty at times in the lobby and foyer areas, but how much time do you need to spend in the lobby anyway - and - it needs to be done, so no matter when or how, you're going to upset someone... and I know from experience, it's really hard to break up concrete quietly.... Read more
from Reno, Nevada
Submitted on 02-07-2016
The hotel is in the final stages of its renovation. We stayed in one of their renovated rooms. It was very nice and contains some modern furniture. Our room faced the freeway but it was very quite being on a high floor. At the time, the Regency Club lounge was still being renovated in the 9th floor. But they do have a temporary one set up with limited seating and offerings. There was only one restaurant on the premises. The menu selections were also limited and the prices are what one would... Read more
from Edmonton, Alberta, Canada
Submitted on 03-07-2016
We stayed at this great hotel our last night in the bay area as we had early flights the next morning. The rooms were clean, modern and quiet even though ours was facing the freeway we didn't hear a sound. The lounge/restaurant is in a covered, soaring inner courtyard the height of the hotel which offered a great diner menu (one of the best fried chicken dinners I've ever had!) and full breakfast buffet in the mornings. There was a free shuttle to SFO which ran on time and also a shuttle to dow... Read more
from St. Johns, Florida
Submitted on 03-07-2016
We flew in late and decided to just stay close to the airport before picking up the rental car and starting our vacation. The hotel has just been renovated so all was fresh and clean. Our room was large and quiet which is great for an airport location. Very satisfied.
from Puerto Jimenez, Costa Rica
Submitted on 04-07-2016
That bottle of water $4, the coffee $5. It seemed like everything had a price. The room was nice, don't get me wrong, but they give you 1 regular coffee and 3 decaf for a double room. Go downstairs for coffee and they have a complimentary pot until 5am, after that head to the restaurant and it's $5. BE CAREFUL - they charged me for the two bottles of water upon check out, I had to check my bill and go to the front desk and have the charges removed. From my credit card statement, they had al... Read more
from Lake Hawea, New Zealand
Submitted on 05-07-2016
This is the hotel I always stay when passing through SFO. Everyone is nice and the newly re-modeled accommodations and gym facilities made it better. The new restaurant/bar area is really nice and you can eat there while watching sports. The gym is an impressive upgrade, but the showers need to be put back in so you can wash off after your work out and before enjoying the jacuzzi and pool. One downside is that they have "glassed in" all the windows so that you can no longer open the window to ge... Read more
from New Delhi
Submitted on 07-07-2016
If it's a business trip and if Sfo is your base and if you need to take flights in and out of Sfo then this is the perfect place . I know that's a lot of "ifs" but that's what this hotel is about. Only 10 mins from the airport with a frequent shuttle both for pick ups and drop (can take decent amount of luggage too), comfy bed, nice breakfast (can have a faster turn around though), a new bar that works well for an evening drink (but very slow as they are new). The main feature was that there is ... Read more
from Birmingham
Submitted on 07-07-2016
We stayed here overnight after flying in to SFO. Our room was on the opposite side of the building to the lifts, which involved pulling heavy suitcases for what seemed like miles! Room was recently refurbished, but pretty bland and no points of interest. Would try somewhere else if we fly into SFO again in the future.
from Boston, Massachusetts
Submitted on 05-07-2016
Dining room Staff especially those at breakfast were an absolute delight. They were highly attentive, courteous and helpful. They even offered unsolicited tips on what to do in and how to dress for San Francisco's weather. The local speciality dish included with the Breakfast buffet was a nice touch. The check-in/check-out staff were also courteous, helpful and efficient.
from San Antonio, United States
Submitted on 05-07-2016
During my stay it was dis-concerning to have Shampoo, conditioner and lotion that were only a quarter of the way full. The room was not that clean and I wondered if the sheets had been changed. The staff were not friendly and they had an attitude. When I brought it up at check out the customer service person just ignored me and did not even acknowledge what I said.
from Palm Springs, California
Submitted on 11-07-2016
The renovation is almost complete and the improvement in the property is tremendous. Contemporary and elegant rooms are relaxing and well appointed. The new stylish restaurant and bar areas in the atrium are really well conceived. Excellent treatment at check-in. The focus appears to be back on the Hyatt quality standards.
from Fort Lauderdale, Florida
Submitted on 12-07-2016
I had a late night arrival and decided to stay near the airport. This is a large property a bit isolated adjacent to freeway and near airport. It has a convention feeling to it. That said the bed was comfortable, room very clean and front desk attentive. My room faced the freeway, with the fan on I could not hear much,,, but would imagine if you were a very sensitive sleeper facing away from the free would be prefered. Starbucks served in restaurant to go!
from Sacramento, California
Submitted on 13-07-2016
The hotel is adequate: clean, safe... No in room coffee. Staff is friendly. Huling building with obscenely poor access to elevators for many of the rooms. Frustrated when I sent my 73 year old mother on the shuttle from the airport to check in with my credit card and same last name following an international flight from Europe only to have her denied. The staff refused to let her register because she wasn't on the reservation. They cited the security policy. I thought their position and insinc... Read more
from Brighton, United Kingdom
Submitted on 14-07-2016
This hotel is far enough away from the airport to hear any ambient noise when outside, but close enough when you have either just got off a long flight or waiting to go home. We booked a double room with two queen beds. It also had a separate dressing area leading into the bathroom, which again was spacious, a separate desk area and cabinet. Tea and coffee facilities are also provided, which include Starbucks pods- a great added bonus. Check in was easy, the car park for self parking is 25 dolla... Read more
from Brighton, United Kingdom
Submitted on 14-07-2016
Finally got through the US Customs after an 11 hour flight from the UK, collected our hire car and was ready for a rest. No more than 10 mins from the airport and we arrived at the Hyatt. On arrivals at the Hyatt the staff were very helpful and I decided to have valet parking (only 5 Dollars different than parking yourself). A large modern hotel with very clean rooms, welcoming staff made us feel at ease immediately. Check in was fast and friendly in within minutes we were in our room. Be a... Read more
from Pleasant Hill, United States
Submitted on 15-07-2016
4 hours and only spent $40 due to staff not checking on us or asking us if we wanted refill on drinks, appetizers, or dessert. Had to give our drink order to three different people in order to get delivered to us. They "forgot" to ask us about appetizers.
from Pittsburgh, Pennsylvania
Submitted on 16-07-2016
The rooms here are great! Clean, comfortable, and modern with super comfy beds. There was an event at the hotel when I stayed so there was definitely some unwanted noise coming from people roaming the halls at night but overall it was a great hotel and I would be happy to stay here again.
from Madrid, Spain
Submitted on 17-07-2016
My company will place us in this hotel for business trips, so nothing much that can be done about it, but I wish the place was a bit less of a huge monstrosity and definitely a lot less of conference galore. You may get lucky and find no conferences (good luck with that!), in which case the hotel will not be half as noisy but will still be a huge monstrosity with only one 'bar and food' area and only ONE menu to serve all publics. On the up side: Big and comfortable rooms (just wish you're not ... Read more
from New York City, New York
Submitted on 19-07-2016
The renovations are complete, so there was no noise on my visit, just a brand new room with lots of space and a comfortable bed. The water pressure in the shower was a little weak, and the walk to the rooms is long, but the room itself is quiet and feels very private. A pleasant design quirk introduces a wall and a turn from the vestibule/bathroom into the bedroom that really makes the bedroom feel even more private. Great blackout curtains if you want to sleep in. The charge for parking is a bi... Read more
from Orange County, California
Submitted on 19-07-2016
This is a beautifully renovated Hotel just a short drive from San Francisco Downtown. Everyone was kind and did everything possible to make sure our stay was wonderful. They even gave us a Restaurant Credit because we were celebrating my niece's Birthday.
from Newport Coast, CA, United States
Submitted on 19-07-2016
I booked a room with a bathtub, but they checked me into a room with no bathtub! And they didn't inform me about their "green initiative" which means that housekeeping will not change your sheets (or vacuum either). I can understand re-using towels but PLEASE clean my room.
from Singapore, Singapore
Submitted on 19-07-2016
I was very pleased with the new renovations and improved attitude of this hotels staff. While I was a bit disappointed that the sports bar in the Atrium was no more , the newly renovated restaurant and bar 360 was quite nice and food was excellent.
from London, United Kingdom
Submitted on 21-07-2016
We stayed here for 1 night due to an early flight in the morning. The staff were friendly and the hotel was clean and modern- exactly what we needed. There is a free shuttle to the airport which is a massive help as we got to drop the car off the night before to save time. We left our stroller in the room by mistake and realisd only once we arrived at the airport. The staff picked it up for us & put it on the next shuttle to the airport so we got it in time for our flight- we really appreciate... Read more
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