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Hilton Tucson East

Tucson, AZ, US (TUS)

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Based on 825 reviews
This upscale Tucson hotel is also convenient to downtown Tucson, Tucson International Airport, and the Tucson Convention Center.
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Hilton Tucson East
7600 East Broadway, Tucson, AZ US 85710-3705

The Hilton Tucson East is a perfect Tucson vacation hotel for exploring the desert southwest. Business travelers find the best of Tucson corporate hotel amenities available. Book our executive level rooms for the ultimate stay, book a meeting or event online or choose a special or package for your Tucson vacation getaway.Our hotel in Tucson has just finished a multimillion dollar renovation and the hotel's seven-story atrium lobby window shows off Sabino Canyon's best views on every level. View the Atrium Lobby. The hotel features 232 guest rooms that offer guests superior comfort and convenience.* Your choice of King or two Queen beds* Complimentary high-speed WiFi Internet service* The rejuvenating Hilton Serenity® Bed Package* Gift shop* Restaurant & Lounge with big screen TV's and covered terrace seating * Heated pool and whirlpool* Exercise room with views of the Rincon Mountains* Complimentary parking and valet parkingThe friendly staff at our hotel in Tucson, Arizona will provide special check-in care and fulfill advance guest requests through the Hilton OnTime? program. The hotel's professional banquet team will care for your celebration or meeting with impeccable attention to detail.* Hilton Tucson East hotel is pleased to be winner of the Hilton Pride Award, the Hilton Spirit of Pride Award and Independent National Guest Service Top Performance awards.* Our newly renovated and elegant ballroom is one of Tucson's most popular venues for weddings and holiday parties. View our Meeting Space.* Our new Gala Rooms accommodate parties from five to 100 people and our new Private Dining Room is the best Tucson has to offer.Williams Centre corporate buildings, Saguaro National Park, Pima Air and Space Museum, Carondolet and St. Joseph's Hospitals, University of Arizona Science and Technical Park, and Park Place Mall are within minutes of our hotel in Tucson, AZ. We're central to all of Tucson's Entertainment and Attractions.* Golf Courses nearby include Del Lago and Arizona National* Visit Reid Park Zoo* Hike Sabino Canyon or Mount Lemmon* Walk the Tucson Botanical Gardens* Take in Tucson Culture at the Fort Lowell Museum, De Grazia Gallery, or Arizona Historical Society* Easy to access attractions such as the Arizona Sonoran Desert Museum, San Xavier del Bac Mission, International Wildlife Museum, Old Tucson Studios, Colossal Cave, Kartchner Caverns, or TombstoneThe Hilton Tucson hotel features the city's most value-packed amenity package for the business traveler.* 24-hour business center with computer, fax, copy machine and printer services* Secure printing from your room or laptop with Print Me computer printing* Convenient Kiosk Check-In and Airport Boarding Pass Printing* Additional Hilton HHonors® amenity choices for frequent guestsLeisure travelers often upgrade to the Executive Levels. In an Executive Room, the Hilton Tucson, Arizona hotel will pamper you with upgraded amenities. View the Executive Level photos.* A private access floor with a Concierge Lounge and big screen television* Complimentary continental breakfast and evening manager's reception* Turn down service and nightly snack* Spa robes and slippersJoin us in the Hilton Tucson East hotel's Vistas Bar & Grille. Reservations are recommended. * Open daily from 6 a.m. to 11 p.m.* Located on the 2nd floor with spectacular views of the Santa Catalina MountainsWe look forward to making your stay at the Hilton Tucson East hotel in Arizona special and giving you a reason to smile.Travel should take you places?.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 825 reviews
from Lake Tahoe (California), California
Submitted on 23-05-2016
The staff was super friendly, the rooms were good sized. Everything was clean and as to be expected at a large chain. The breakfast left a little to be desired though, I expected something more than their little breakfast bar. The servers were friendly and attentive.
from Tucson, Arizona
Submitted on 23-05-2016
We had a wonderful stay at the Hilton Tucson East hotel. All of the staff went out of their way to make us feel special - from the check in, to the executive lounge, to the restaurant, to house keeping, to the maintenance man All Very professional.
from Pasco, Washington
Submitted on 23-05-2016
Nice hotel for the price. Only issues were a slow draining tub and dirty carpet/floors. I had to keep washing my babies hands, legs and feet because they were turning black from crawling around on the floor. Beds were comfy, my son liked the pool and breakfast was good. My only complaint is that I could tell that the food had been sitting under the warmers for awhile by the time I got to the restaurant at 8am. Service was great. Check in and check out was a breeze.
from Mesa, Arizona
Submitted on 25-05-2016
I was here for a business trip and I expectations of staying in a somewhat classy hotel considering they had booked a Hilton. I was wrong as this was one of the worst hotels I've stayed at in ages. Other than dirty floors and carpet and outdated furnishings were all the "little things" such as no microwave or fridge, garbage cans shaped long and so skinny you can't put garbage into them, and onlu5 single accessable outlet on the desk not near the bed to charge your phones. Would never recommend... Read more
from Menlo Park, United States
Submitted on 25-05-2016
We've stayed as a family in this Hilton twice. Once in Dec/Jan 2016 and this time in May 2016. Both times we were taken very good care of by the staff in all parts of the hotel: front desk, bell desk, restaurant, bar, etc. All staff members seem to go out of their way to be helpful.
from Seminole, Texas
Submitted on 31-05-2016
We have always enjoyed our stays at Hilton Tucson East. The hotel is very attractive with lovely mountain views. The staff is A+, always friendly and willing to help. A special thank you to Linda at the Front Desk for her help and to the lovely lady in charge of the Concierge Lounge. The location is also perfect for shopping, dining, and sightseeing.
from Minneapolis, United States
Submitted on 31-05-2016
Kind of a disappointment. Felt that with the Hilton name it was going to be a nicer stay! The executive lounge with evening snacks and continental breakfast was GREAT .. internet access was ok. Room furnishings were lackluster. The Hilton in PHX Garden was much better!!
from Cypress, California
Submitted on 01-06-2016
Parking is plentiful, the elevator is very central and easy to get to. Our room was pretty large with a roomy desk and seating area. The closet was a bit small, but it worked for us. The bathroom was a bit dated, but clean. The shower door (there's no tub) came off it's tracks and I called maintenance. Someone was at our room within 5 minutes and fixed it quickly. The pool area was active, and there was a lot of seating. I liked the seating that wasn't too close to the pool so we didn't get... Read more
from Williamsburg, Virginia
Submitted on 01-06-2016
Check in was quick and easy. Our room was clean averaged sized for a 2 queen bed room. A restaurant was on site, but our room did not come with free breakfast, and we thought it too pricey for our picky breakfast eaters. The hotel was centrally located to where we needed to be, places to shop and eat were close by. Room did not come with a microwave or a fridge. A fridge would have been nice to chill water to help keep hydrated in the hot Tucson sun. Later, we found out that a fridge could h... Read more
from Littleton,CO, United States
Submitted on 06-06-2016
priced high unless your with large group. buffet breakfast is good, large open space lobby for family gathering and outdoor pool is very spacious and relaxing atmosphere. Location was good for nearby shopping and eating.
from Phoenix, Arizona
Submitted on 14-06-2016
Staff go out of their way to make every guest feel at home! I can't say enough about the staff! Don't miss an opportunity to stay here. The rooms are very clean. Comfortable beds and pillows. Close to restaurants and entertainment. Love this hotel!! They do a great job!!
from Mesa AZ, United States
Submitted on 15-06-2016
Tucson Hilton just can't be beat. The meeting rooms were extremely accommodating. Always provided with water, coffee, accessories, pitchers around the tables, glasses at each seat, servers always handy or nearby. The restaurant service was unusually attentive and swift for hotels. There was a lovely menu selection which was enjoyed by everyone at our dinner table. Even breakfast was surprisingly accommodated.
from Indianapolis, United States
Submitted on 16-06-2016
I travel frequently and this hotel is within five miles and nine minutes of where I conduct business.1st of all, the hotel itself, the staff, you cannot find a better location or group. If you exercise, you can workout within or the trails located outside the building. I am a Mom/Pop type of diner and you had every type of restaurant available to you. The free flowing traffic kept movement simple. Again, the front desk was extremely accommodating.
from Capitan, New Mexico
Submitted on 16-06-2016
Never stayed here before ... we were very pleased with this hotel, the rate was excellent, the pool and hot tub hit the spot after a long drive from California, the room was spotless and the bed was extremely comfortable ... What more could you want??? Oh yes, extremely professional, friendly staff we got that to! Can't wait to come back!
from Newport, United Kingdom
Submitted on 20-06-2016
A real homely hotel with such excellent staff. I stayed for a few weeks over the last few months and couldn't have been made more welcome and satisfied. Nothing was too much trouble and the staff became friends as well as hosts. OK - the hotel is a little old-fashioned and would benefit from a make over but everything worked well. The shuttle service is also very useful for getting to local restaurants of which there are plenty to choose. Pool area not so large as it looks in the photos ... Read more
from Tucson, United States
Submitted on 27-06-2016
This is the second extended road trip for which I have chosen to stay at Hilton Hotels almost exclusively with nothing but positive experiences. Staff is consistently helpful, professional and courteous; rooms are comfortable and clean; rewards with the Hilton Honors program are generous and the app makes the whole process flexible and simple.
from Phoenix, Arizona
Submitted on 28-06-2016
Staff was delightful. Prime rib was excellent. The shrimp were huge and delicious. When we had a problem with the a/c in the room they immediately moved us and gave us a free dinner. We know sometimes staff has no control over problems.
from Hagen, Germany
Submitted on 30-06-2016
I have been a return guest for many years, so I somehow hate to write this. Great location with very friendly staff. But the owners seem to try to get the last Dollar out of this place before investing what would be necessary to keep it a great place:: the hotel needs some urgent renovation. Furthermore, they even try to save in the executive lounge these days, very poor breakfast as compared to earlier days. And you wonder about management: we had to ask several times to get a second lounge ch... Read more
from Las Vegas, Nevada
Submitted on 01-07-2016
We checked in on a Sunday. The front desk was very nice and pleasant. Once we entered the room I noticed the room was not cleaned well (lots of dust throughout and bathroom floor was sticky with black footprints). Did not want to ruin my family stay so I said nothing, I figured by the next day cleaning will be better.... No it never really got any better. They never even picked up towels we left on top of chair or trash (old fast food bags and empty cups from previous nigh) While packing our cl... Read more
from Chandler, Arizona
Submitted on 01-07-2016
I've probably stayed here 10 night in the past 6 months. Hotel is showing its age, but I think the most frustrating part is the breakfast. My assistant made the reservations for me, but my husband was able to join me. They claim breakfast is included but each adult is an additional fee that they never tell you about. It just shows up on your bill and then they say well you you had another adult. I feel the lack of disclosure is poor business practice and certainly screws up billing for the ... Read more
from St. Petersburg, Florida
Submitted on 02-07-2016
We stayed here for a trip to visit family and my first time in Tucson. The rooms are exactly what you would expect from a Hilton property. We had breakfast there every day which was buffet style with eggs to order. Central location for all we wanted to do. It was well worth the money to be safe and comfortable and centrally located.
from Peoria, Arizona
Submitted on 03-07-2016
Everyone we dealt with was very professional. Rooms were clean, beds extremely comfortable. Great dining choices nearby. I highly recommend this hotel to anyone who is visiting for business or pleasure.
Submitted on 05-07-2016
Great value for the price. Summer rates are very attractive. Our trip was to tour the University of AZ campus and it was a little further than we had anticipated, but the low cost was well worth the extra miles.
from Yuma, Arizona
Submitted on 07-07-2016
Very nice facility. Enjoyed the stay and the price being out of season. I usually use priceline but instead used Hilton website and got a great rate. the gym was great except the itim I was using was in the sun.
from Atlanta, Georgia
Submitted on 11-07-2016
I needed to stay in this part of town, so this was my first choice (otherwise I would have probably gone to the Resort Hilton property). We stayed on the Executive floor and it was a good value for us. The breakfast was all we needed each morning, and we also enjoyed the cocktail hour in the evenings with beer and wines and snacks. The open area in the executive lounge was perfect for visiting with others we needed to see while in town, who were also staying at this hotel. Our room was clea... Read more
from El Paso, Texas
Submitted on 11-07-2016
The pool had closed for another kid vomiting in the pool. So, the Hilton closed it for 2 days to clean. They didn't offer any alternatives or things for kids to do, they just said sorry, pools closed.
from Everett, United States
Submitted on 11-07-2016
I recommend this hotel for its cleanliness, and helpful staff. the rooms are comfortable and quite. Lots of room for personal comfort and good working space for work. The pool was clean and nice open layout. deep enough to actually swim, instead of just wading. there were plenty of clean towel available for your use, and lots of choices on which lounge chair you would like. The bar is conveniently located with good value items for dinner, or just snacks.
Submitted on 12-07-2016
The hotel was nice and comfortable but it was a bit of a drive to downtown. Close to some restaurants but you need to drive a few miles to the mall or to downtown restaurants which is where everyone hangs out in the evenings. A few miles with traffic can take up to 20 minutes to reach downtown. But if you want to be away from the downtown scene, it is a good location.
from MISSION, United States
Submitted on 16-07-2016
This hotel has a great team ethic, that created one of the best customer service experiences , EVER. WE WERE IMPRESSED ON EVERY ENCOUNTER WITH ALL STAFF MEMBERS, FROM MAINTENANCE, TO FRONT DESK, , just a wonderful experience, We look forward to another stay at this wonderful hotel.I really hope that the staff stays the same way!!Also thank you to whomever has made the atmosphere at this hotel one that the staff feels so happy to take care of the guests, it is So APPRECIATED!!
from Los Angeles, California
Submitted on 18-07-2016
While it was okay it is certainly not in the best of shape. The bed was comfortable and pillows were okay the room just need updating. The shower was new but the rest of the room was dated. The front desk at time was off. One guy I said are you okay?. So you get my point. Would probably stay some where else if I return. It was 2 blocks from my Aunts. So it is a shame I don't like it there.
from Tuscon East, United States
Submitted on 20-07-2016
Safe area, friendly and helpful staff, nice hotel appearance, clean rooms but carpet was dated, pool is ok, and lots of restaurants in the area, and in the business district. Only complaint is we were not able to checkout via the TV.
from Chandler, Arizona
Submitted on 21-07-2016
We had to book last minute and the rate was great. Got into town late but was still able to be accommodated on room type (higher floor near elevator). All the staff said good morning, was very polite, helped corral one of the kiddos and the concierge was awesome finding me on the property to get a message to me from my husband who had to get a hold of me ASAP. Overall a great place. Pool area is very nice too.
from Santa Fe, New Mexico
Submitted on 24-07-2016
I've stayed at this property twice over the last few months for business. Rooms are clean, but ordinary. The heating/cooling unit is noisy and the temperature in the room doesn't ever seem to be "just right". Breakfast buffet is fine - service can be slow and staff a bit scattered but generally very friendly. Front desk staff varies from very friendly and helpful to average. The prime rib dinner served on Wednesday night was very good and reasonably priced. If staying at this hotel it's a ... Read more
from Newbury Park, United States
Submitted on 24-07-2016
I would not recommend staying on the Executive Floor for the the so-called "extra benefits." This is a very old hotel that is in need of a major renovation! If you are traveling to Tucson, AZ there are many more Hilton Properties to stay at! Enjoy your stay in Tucson but enjoy it at a Hotel that is more up to date and has an Executive Floor that the Executive Amenities that compare to the Executive Amenities that are advertised.
from Phoenix,AZ
Submitted on 27-07-2016
Stayed here on business. Staff very helpful and always asking if they can help. Restaurant and bar offer standard cuisine. Restaurant itself lacking in service; takes forever to get breakfast. Ate at bar one night and food was cold when it was served. Rooms decent size, but bathrooms need refurbishing, paint chipped.
from Peoria, United States
Submitted on 27-07-2016
In Tucson to attend grandchildren's swim meet. Had a room on the 6th floor with a nice view and access to complementary breakfast and happy hour. The room was comfortable and the service for breakfast and happy hour was friendly and prompt. Only drawback were some persistent flies, but due to the open nature of the hotel this would not be unexpected. Overall a very relaxing and enjoyable stay.
from Buffalo, New York
Submitted on 29-07-2016
This Hilton is near the mountains and offers great views. It is an older hotel and the maid service was poor. The honors lounge was nice with two drinks/day but very limited snacks for dinner (varied each day). The lounge at breakfast never had meat and only once boiled eggs, so again limited. They need to add a microwave since rooms don't have them. Nice desk staff.
from San Diego, California
Submitted on 30-07-2016
The Hilton was a nice but older hotel. The lobby and open areas were warm but what do you expect inTucson in July. The room was nice but furnishings a little worn but my biggest issue was the mattress was too soft and I didn't sleep well on it. Hopefully it gets replaced soon. The staff was friend and the restaurant had good food and reasonable prices.
from Palm Desert, California
Submitted on 01-08-2016
Not to be picky but on the walk into the hotel, I noticed that their Desert plantings were dying and looked terrible- and that's hard to accomplish in a desert climate. First room- air conditioner was not working- room temp 82 when it was about 100+ outside. Second room air-conditioner was so loud, I knew I couldn't sleep. After 3 visits by engineering, he gerry-rigged the unit to reduce the noise. Other rooms I tried had the same issue. Come to find out that the property has undergone some own... Read more
Submitted on 01-08-2016
I stayed as part of a big convention so the room I got was discounted, I'm guessing a lot, so that was cool. However, I started seeing why this place was so cheap. This hotel could be maintained and cleaned SOOO much better. Like, from the room, to the trash cans in the main lobby. I understand there were a lot of people for the convention, but that make you have more staff working to make sure things like that weren't an issue. (I mean, they were over flowing). The little microscopic trash ... Read more
from Oxnard, California
Submitted on 01-08-2016
Good balance between price and amenities Good for business alone or wit family members Good location Shopping center near to the hotel, walking distance Average hotel, not new hotel but good conditions
from Phoenix, Arizona
Submitted on 02-08-2016
The room was dirty, specially the bathroom. The staff is not friendly at all. I wasn't able to used the Internet, it was super slow. It was almost impossible to get ahold of the front desk, had to come down and ask for assistance on the internet, and it was useless couldn't get internet!!! Bad experience. Wouldn't come back.
from Tucson, Arizona
Submitted on 03-08-2016
I stayed two nights and three days the beds were extremely comfortable the room was plenty spacious. My son spent his days and nights on the go enjoying the whole hotel experience. The one thing is I wish the food in the hotel was more affordable. The food trucks were a great experience we had several meals their. Overall it was a great experience i would do it over again without a doubt.
from Phoenix
Submitted on 09-08-2016
The staff knows me by name, always prepared to meet all of my needs, rooms are exceptionally clean and the beds are very comfortable.The restaurant has exceptional food for a hotel at this size don't miss the hamburger.
from Mesa Az., United States
Submitted on 16-08-2016
Efficient,clean,welcoming staff and ample space and comfort. A must for me . Very satisfied. No need to look any further for your home away from home. Perhaps the most elegant feel near downtown east side Tucson.
from Buckeye, United States
Submitted on 17-08-2016
This is a great hotel with super friendly and helpful personnel. From the front desk to the bellman the service was simply outstanding! I dropped a card with my ID on it on the parking lot as the bellman was loading my car for our departure. We were hardly out of town when I received a phone call telling me they had found it. Just a super experience!
from Reading, Massachusetts
Submitted on 31-08-2016
I stayed at this hotel over a weekend for a leisure trip to Tucson. The staff was very friendly and helpful. The hotel is very clean and the Internet speed is very good. I would recommend this hotel to anyone considering staying here.
from Phoenix, Arizona
Submitted on 01-09-2016
We booked it on Hotwire for around $62. The room was clean and comfortable. The desk staff was very friendly. The door let in a lot of light, and you could hear other doors shutting loudly down the hallway. The place is showing its age, but it's fine.
from Niceville, United States
Submitted on 01-09-2016
Excellent service! Extraordinarily warm staff! The staff welcomes you as a family member with a warm smile. Breakfast and the concierge lounge is generous. I would stay there any day for my business travel any day even if I have to drive an extra 30 minutes. Good and well worth the money.
from Palmdale, California
Submitted on 05-09-2016
1. No longer pet-friendly (didn't know this until after we arrived with our dog) 2. Very restricted Evening Reception (Manager's Reception) 3. Housekeeping staff wanted to clean our room after 4:15 p.m. 4. On arrival, room was in disarray; coffee table placed on top of couch, trash cans sitting on table tops chairs moved out of place. 5. Under staffed breakfast buffet 6. No longer any self-service access to the Bell man's luggage carts
from Denver
Submitted on 08-09-2016
Clean comfy room, #401. Easy access to elevator, bar, pool & futness center. Very convenient parking and easy access to shopping, restaurants & sights to see. We especially appreciate the proximity to great places for music & dancing.
from PHOENIX, United States
Submitted on 08-09-2016
You make sure on what staff offer and make sure they hold on to it especially when getting upgrades to executive suites. Also, the rooms can use some detailing especially the entry door. Not all Hiltons are the same - Locations and peoples culture can make the difference.
Submitted on 09-09-2016
stayed here overnight after a day of sight seeing. Hilton honors members so we stay at Hilton properties whenever possible. the hotel was located on our way back into town and is why we chose this property. the hotel is old but in good shape. exterior of windows need a good washing but over all we were satisfied
from Odessa
Submitted on 10-09-2016
A great week in Tucson. This facility is dated however, up to date, clean, efficient. The staff was friendly, welcoming and very friendly. the fitness center is quality Precor and includes an all-in-one machine. The pool area is well laid out. the hotel was very quiet. We had a wonderful stay.
from Denton, Texas
Submitted on 11-09-2016
This property has friendly and professional staff, who are happy to meet your requests. The room was spacious and very clean! Although they are need of a bit of an update, the bed was very comfortable and the water in the shower was not soft like most hotels - you get a good rinse!!! This hotel is conveniently located near loads of shops and is easy to get to. The mountain view is wonderful! I would definitely recommend this property!
from Casa Grande, Arizona
Submitted on 14-09-2016
This hotel has it all, and if you are doing a business venture with their facility they work with you. And are extremely helpful!! From the guest rooms to the conference accommodations the Hilton east excels in comfort, presentation, and ease.
from kansas city, United States
Submitted on 15-09-2016
hotel staff was the best I have ever encountered - lobby was beautiful - sitting areas a real addition - everything was really great - will absolutely stay there again even on personal time. but having to do a long review is ridiculous.
from Glendale, Arizona
Submitted on 17-09-2016
Went for a business trip, fastest check in I have ever had. Friendly staff and nice rooms. Delicious lunch at the hotels restaurant. Only 20 min. from convention center. Pool and spa nice and clean. Overall great experience!
Submitted on 18-09-2016
The food was good. The room was good. The room where the work shop was held could have been better. The A.C.did not work Saturday. Hot!!! Sunday was better, but still was not a temp. That was to my to likeing.
from Washington
Submitted on 21-09-2016
Entire staff and employees so welcoming, caring, helpful, and responsive. Room was excellent and the bed was ultra comfortable. We have stayed here before and absolutely it. We will always choose it over any other hotel in Tucson. Thanks for another great stay.
from burbank, United States
Submitted on 22-09-2016
buffet always cold food even when ordered omelet was served it arrived cold. the steam table was warm as it should be, but the food did'nt absorb thr heat which resulted in the meal always being cold.
from Phoenix, Arizona
Submitted on 23-09-2016
Two night stay. Excellent hotel. Location ok, but location of parking lot not ok. It is next to a major street, not gated and could use a repavement. Otherwise hotel was very clean, friendly service and excellent rooms.
from Avon, United States
Submitted on 25-09-2016
The staff at this hotel make for a wonderful stay. They are polite, professional, and attentive. I had a minor concern which they went above and beyond to ensure I was taken care of. I would recommend this location for personal or business stays.
Submitted on 27-09-2016
Recently stayed at the Hilton Tucson east and the experience could not have been better m, was met at reception with a smiling face, check in was quick and easy, room was comfortable and bright, breakfast in the morning was delicious and pleasant (servers were wonderful) and totally enjoyed this stay. five stars! and not to mention the price which was absolutely affordable!! Would definitely recommend this location and this hotel to all :)
from Phoenix, Arizona
Submitted on 03-10-2016
Great hotel!! Fantastic staff!! I stay here for all business trips to Tucson. Rooms are very clean and updated. I can't say enough about the staff! They are warm and welcoming and always ready to meet all my needs. They remember me every time I stay there. Wouldn't stay anywhere else.
from Florence, Arizona
Submitted on 09-10-2016
Chose a room on the executive level with key access to the elevator and continental breakfast served from 7-9:30 am. The room had a cool view of the Catalina Mountains - as well as a view of the parking lot, traffic, and businesses below that we really didn't see from the beds which were comfortable with just the right kind of pillows. The staff throughout the hotel was pleasant and helpful and front desk staff loaned me a phone charger and came up with a badly needed toothbrush. However... th... Read more
from Pasadena, United States
Submitted on 12-10-2016
This is not a resort property, but it is consistently clean and well taken care of. The staff is excellent and I stay here every time I come to Tucson. Great value and the perfect place to stay if you are staying on the east side of Tucson.
Submitted on 13-10-2016
Excellent free parking. Elegant entrance lobby. Front desk staff pleasant. We had a King bed, no smoking room. Very comfortable bed and clean room. However, the carpeting was patched in several places and fraying. Ceiling needed to be painted from prior water damage. Windows needed washing. We would stay there again.
from Celina, Ohio
Submitted on 16-10-2016
The staff at the hotel were friendly and accommodating, Philip, Concierge was especially outstanding in customer service with personality! The pool is small, however well maintained with towel service. Close to mall, food service, well lit parking lot.
from UK
Submitted on 18-10-2016
We had a spacious room on the executive floor with good view over the pool. The bed was very comfortable and housekeeping maintained a high level of care and cleanliness. The inclusive breakfast in the executive lounge always provided a good selection of fruit, muffins and pastries within its offer of a continental breakfast. The evening manager's reception was usually very acceptable in terms of the cold food but the hot dish was not always appropriate for such a setting. All the staff are ver... Read more
from Mesa, Arizona
Submitted on 18-10-2016
Clean but noisy. Staff was nice but did not do anything about the noise when we reported it. Room had nice views and comfortable beds. Would have been better if we had been able to get a good night's sleep
from Tampa, Florida
Submitted on 19-10-2016
Great hotel with super service. Nice suite (743) with private and sunny balcony. Very clean and nice rooms and excellent cleaning service. Digital room key and free wifi available. Very service minded and supportive staff, especially at check in.
from Bellevue, Idaho
Submitted on 19-10-2016
My sister's wedding and my first time ever away from my kids and Husband. Great home away from home! Most of the staff had warm smiles and when anything was asked they made sure it was possible. I can't wait to go back with my family next year! I stayed on the 6th floor an enjoyed an executive room.
from London
Submitted on 19-10-2016
Large Hotel in North area of Tuscon off a high way with dated interior . Rooms are basic. Stained carpets, noisy air con like sleeping next to an idle car. Complained 3 times but no change or explanation. house keeping basic, coffee stained bed sheets not changed or bathroom cleaned carefully. No fridge or kitchen unit. Breakfast basic. Restaurant staff over friendly but disorganised . Only plus about hotel is the Nice size pool and bathing area.
from Woodland Hills,California
Submitted on 20-10-2016
Upon arriving, the hotel decor was lovely. The staff was friendly and helpful. The layout hotel is genius, no rooms are near the elevator. Breakfast was good and their was a good selection. The restaurant had good food, not a big selection, and a little pricey. I would stay here again.
from Bowling Green, Ohio
Submitted on 22-10-2016
A lot of reviews mentioned that the hotel is in need of a facelift, and it does. While we were there, the staff was very excited to tell us about the remodeling set to begin soon. When that is done, the place will be hard to beat. We were in a suite with a living room and a terrace, which was perfect for having visitors, getting some work done, whatever. At every step, the staff could not have been better. There was a snafu when we checked in, and not only did the staff take care of it right... Read more
from Safford, Arizona
Submitted on 26-10-2016
Check-in clerk was a bit short, which was understandable since it was after midnight. Although we did not ask for/need it, we were given a handicap room. The bed was sagging, the A/C needed service since it made very loud metallic grinding/squeaking noises throughout the night, the faucet and shower ran only very hot water, which was almost impossible to get to a cold or tolerable temperature, and the drain cover in the shower was not secured, possibly making it easy to hurt oneself on the expos... Read more
from San Diego, California
Submitted on 26-10-2016
Nice staff, good amenities, clean hotel... will be back!!! Thank you for a nice stay! Staff was helpful. 1st time here and would recommend the hotel! Gym was nice, little small and only 2 cardio machines, but you can make it work
from Boynton Beach, Florida
Submitted on 26-10-2016
We wanted the hotel to be informed. Changes need to be made to add quality to the visit and thereby make it worth it. Food and menu need overhaul. I salute positive attitudes but execution is the key to success. Most of the hotel personnel we came into contact with are happy to serve and seem genuine. Again it's execution. We got a massage at 3pm and were interrupted by housecleaning who had come in to clean our room. My wife SPECIFICALLY requested service at 6pm in a call to front desk.... Read more
from Paso Robles
Submitted on 31-10-2016
Very nice hotel and conveniently located. Lobby is pretty and rooms are good size. Bed was comfortable. Breakfast was fine for a light repast, pastries and coffee were good, nice fruit. Air conditioner was too loud to sleep, when we turned it off we were too hot.
from Amarillo, Texas
Submitted on 03-11-2016
First off let me say that all the people we came in contact with were very nice and attentive of the problems we faced, my only issue would be following through. We arrived to a nice but small 2 queen room on the 6th floor. The temperature was 75 in the room, we like to sleep actually around 66-68. I set the temp and left and returned to the room actually hotter than before. They immediately came up and the problem was the air would blow out cold for a little bit then shut off. It happened to be... Read more
from Irvine, United States
Submitted on 04-11-2016
Nice, affordable Hilton property. Helpful staff with courtesy van (very nice driver) for local food, etc. Small bar, but good staff - Mitch & Bryce. Sadly Exec level lounge now charges for drinks with poor selection - don't bother upgrading.
from Meridian, Idaho
Submitted on 05-11-2016
Hotel is at the end of everything downtown which makes it quiet but a long way from anything else. It was weird hearing the coyote symphony outside my window at night as well. On the plus side the hotel is quite, the people are nice and friendly, and it is clean. On the downside, the air conditioning units are so loud that even when I turned mine off, I could here the one in the room next to my so loud that it sounded like it was in my room. Also, the doors have auto closer's on them that are... Read more
from Green Valley, United States
Submitted on 06-11-2016
I stayed at this hotel in 2015 and had an incredible stay. I stayed here last week-Oct 2016 for 8 days and it was an experience from hell. Toilet didn't work, shoer didn't drain,Air Conditioning didn't work (90+ degrees outside), promised to be moved to another room-never happened, vehicle was vandalized in parking lot but they are not repsponsible and offered me a free breakfast, housekeeping was terrible, always out of towels by the pool, internet only worked on first floor, domestic fightin... Read more
from Tampa, Florida
Submitted on 12-11-2016
We had hoped for better from Hilton. First off, this was way off the beaten path. Staff were pleasant, executive lounge needs lots of attention. Stale crackers, salsa tasted (and probably was) pasta sauce, slimy pieces of cheese. As for the room, it was just ok...bathrobe belt loops broken, whisker hairs in the sink. We would not return here.
Submitted on 16-11-2016
This was a great hotel for our long weekend getaway. Close to University of Arizona and a short drive to many tourist locations. We also enjoyed the pool during our down time. When we are back in Tucson, we will choose this hotel
from Phoenix, Arizona
Submitted on 29-11-2016
We enjoyed a relaxing stay again at Hilton Tucson East, with comfortable beds, friendly and helpful staff and great location near he University of Arizona, Gaslight Theatre. We will definitely stay here again!
from Red Rock, United States
Submitted on 29-11-2016
The best buffet I had ever experienced for a hotel, food was kept hot and well stocked, never once did we wait for food to come out. I would highly recommend the hotel and it's location for your next event.