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Hampton Inn and Suites Tucson Mall

Tucson, AZ, US (TUS)

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Based on 406 reviews
Room & Rates

1 KING BED NONSMOKING

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, EASY CHAIR-WATERPIK SHOWERHEAD
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1 KING SUITE NONSMOK

FREE HI SPEED-LIVING ROOM-SOFABED-LAPDESK, CURVED SHOWER ROD-WATERPIK SHOWERHEAD
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1 KING STE WHIRLPL NONSMOK

FREE HI SPEED-LIVING ROOM-SOFABED, LAPDESK-CURVED SHOWER ROD-WATERPIK SHOWERHEAD
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1 KN ACC TUB SUITE NOSMOK

HDTV/LAPDESK/WORK AREA, FREE HIGH SPEED/FREE HOT BREAKFAST
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1 QN ACCESS TUB NONSMOK

HDTV/FREE WI-FI/LAPDESK/WORK AREA, HOT BREAKFAST INCLUDED
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1 QN ACC ROLLIN SHWR NS

HDTV/LAPDESK/WORK AREA, FREE WI-FI/HOT BREAKFAST INCLUDED
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2 DOUBLE BEDS NONSMOKING

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, WATERPIK SHOWERHEAD
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2 DBLS STE NONSMOK

FREE HI SPEED-LIVING ROOM-SOFABED-LAPDESK, CURVED SHOWER ROD-WATERPIK SHOWERHEAD
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Hampton Inn and Suites Tucson Mall
5950 North Oracle Road, Tucson, AZ US 85704

welcome to the Hampton Inn & Suites Tucson-Mall. First visited by Paleo-Indians about 12,000 years ago, the area today called Tucson was actually part of Mexico until 1853. Today, it retains much of its Mexican heritage and charm with old missions and historic museums located right near our hotel in Tucson. The nature is also stunning and the state parks bring many visitors here each year to this beautiful part of the Arizona desert. Looking for a hotel in Tucson? It doesn't get much better than the Hampton Inn & Suites® Tucson-Mall. Situated on the northwest side of town and featuring stunning views of the Catalina Foothills, we're just 12 miles north of downtown Tucson (and the University of Arizona). In fact, all major area attractions are easy to reach, and the popular Foothills Mall and Tucson Mall are both just two miles away. services & amenitiesEven if you're in Tucson to enjoy the great outdoors, we want you to enjoy our great indoors as well. That's why we offer a full range of services and amenities at our hotel to make your stay with us exceptional. Are you planning a meeting? Wedding? Family reunion? Little League game? Let us help you with our easy booking and rooming list management tools.* Meetings & Events * Local restaurant guide

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 406 reviews
from Escondido, California
Submitted on 18-05-2016
Guess I just expected something a little nicer being in the Hilton family of hotels. Although I didn't use the pool, it looked nice. The breakfast choices were lacking, needed more healthy choices, too many carbs and the plastic eggs were not edible, potatoes were border line. After one bite of the eggs I went with the yogurt and Coffee.
from Livermore, California
Submitted on 21-05-2016
We were very pleased with everything about this hotel. Very clean, spacious king suite with all the essentials. Generous buffet breakfast with option to eat at sister hotels next door. We will definitely be returning!
from Honolulu
Submitted on 21-05-2016
I have stayed at this hotel twice. I used to stay at the Best Western across the street but like this place better for just a few dollars more. It is newer, cleaner, quieter than BW. Also the free breakfast is better. The only thing that disappoints me is that the rooms I have stayed in do not have a mini refrigerator. Also I do not like such a big pillow.
from Delray Beach, United States
Submitted on 22-05-2016
After first getting a room overlooking the parking lot we were move to an inner room over the pool. The rooms were very comfortable and the staff was extremely dedicated to making our stay enjoyable. I enjoy the free breakfast, different coffees and cookies in the afternoon
from Lake Oswego, Oregon
Submitted on 24-05-2016
We were there for a family member graduation. Had several rooms. All were very comfortable, clean, and nice amenities. A/C (needed) was frosty and beds really good. Even a ceiling fan in the room, and you don't see that too often in hotels. Front desk staff very helpful and free breakfast much better than average. Only con is that the in-room coffee needs to be changed. Not acceptable. Would recommend.
from San Diego, California
Submitted on 28-05-2016
Clean,comfotable room, good location friendly staff, bed was very comfortable, the down side to trip advisor is you have to use at least 200 characters which is ridiculous price want short and sweet I won't be using trip advisor
from Sun City, Arizona
Submitted on 29-05-2016
Usually with Hilton Honors I use the pre checkin and just stop at the desk and get the key, but not at this location. Hotel needs updating. Air conditioner very noisy. Breakfast average, coffee pot in the bathroom, not thanks. Won't stay at this one again.
from Austin
Submitted on 30-05-2016
The location of the hotel to NW Medical Center is very convenient. Breakfast is consistently good with many choices. Location of room is important due to traffic noises in the morning. Staff is excellent and friendly. Consistently clean.
from Cheshire, United Kingdom
Submitted on 06-06-2016
Stayed here for 3 nights whilst visiting the Tucson area. Very comfortable room and as ever we found the room to be spotlessly clean The highlight of our stay here was the extremely helpful staff how they helped us with a problem when trying to locate a pair of my shoes which I had left behind in another hotel. I must mention the help given to us by Gascon and Jeffrey who both could not do enough to help us locate these shoes, well done guys. Enjoyed our stay here and would highly recommend to v... Read more
from
Submitted on 06-06-2016
Nice hotel, great location with friendly and helpful staff. We were pleasantly surprised. Just stayed one night while traveling to Palm Springs. Also as a bonus, there's a great Mexican food restaurant next door, just walk across the parking lot.
from Fork union
Submitted on 09-06-2016
I am a very picky traveler and very critical of hotels. I use the Hampton whenever possible because they usually are clean and efficient. The Hampton in Tucson Mall was beyond any I have stayed at. It was spotless, the staff was very friendly and the atmosphere of the hotel was beautiful!
from Hong Kong, China
Submitted on 14-06-2016
What struck me about the hotel was the very friendly reception accorded by Gaston, who checked me in. He seemed to go above and beyond his duty and is a great asset at the Front Desk. Our suite was nice and was equipped with a fridge and a microwave oven. The air-conditioning could be better however - it was either too cold or too stuffy - I just did not manage to set it right,
from Phoenix, United States
Submitted on 15-06-2016
Really enjoyed stay at this hotel. Room was excellent, check-in and check-out easy. Breakfast very good - with REAL oatmeal. Midpoint to Tucson sights. I was with my teenage granddaughter on this trip. when we entered the room her comment was WOW - it's not often you get to impress a teenager. The front desk agent (Gaston?) was very good and knowledgeable of area. Recommended restaurants which turned out to be Very good. Thanks Hampton - Tucson Mall
from Port St Lucie, Florida
Submitted on 16-06-2016
We reserved 3 rooms at the Hampton Inn in Tucson AZ for 2 nights while visiting my parents for their 60th wedding anniversary. "Gaston" at the front desk was exceptional! When we mentioned that our son, who was reserving one of the rooms, was going to be deploying with the US Navy in August and had been active duty for 9 years, he upgraded his room to a suite at no extra charge. Also, we were very pleased with the beautiful lobby and the clean rooms. The breakfast in the morning was more tha... Read more
from Litcjfield Park, United States
Submitted on 22-06-2016
The pool was dirty and the Jacuzzi did not heat up. The breakfast was good. Room was clean. Front lobby customer service was exceptional. The hotel overall is comfortable. Parking is limited. It is close to the Tucson Mall, however it is not walking distance.
from Port St Lucie, Florida
Submitted on 20-06-2016
We enjoyed our stay. The front desk staff "Gaston" was very pleasant and helpful. The rooms (we reserved 3 for our family of 10) were very clean and the beds were very comfortable. The lobby is beautiful and the breakfast buffet was delicious and better than expected (Fresh blueberries, pineapple and strawberries along with eggs, bacon and potatoes in addition to standard hotel breakfast items)
from Vancouver, British Columbia, Canada
Submitted on 26-06-2016
This Place is a Gem and Good value, the rooms are comfortable and well taken care of! The Staff are all friendly, helpful and professional! I actually had a staff member ask how was our stay and if there was anything she could do to make the stay even better just ask (nice tooch)! If ever in the Tucson Area again, I will be booking This Hotel
from Las Vegas, United States
Submitted on 26-06-2016
I really enjoyed my stay at the Hampton Inn in Tucson, AZ. I had access to free wifi and the business center. The suite was clean and very comfortable. The staff was very helpful and friendly. I would stay there again.
from Phoenix, Arizona
Submitted on 29-06-2016
We attend an annual Convention and the Hampton is always our preferred location to stay. We have never had a bad experience there. The staff and accommodations are top notch and very clean. The work out room is also great.
from Mesa
Submitted on 06-07-2016
This was a very good experience. The reception staff is very professional and friendly going out of their way to serve their customers the best they can. A room on the east side gives wonderful mountain views and pool side patio is reminiscent of Tuscany. Many popular restaurants close by. Nice lounge areas to gather but no room service.
from Jackson, Tennessee
Submitted on 07-07-2016
My stay at the Hampton Inn was great. Excellent accommodation the rooms were clean, dining area and sitting area. Comfortable bed. Very quiet on the 3rd floor. Complementary breakfast area "sparkling clean". The staff is "Awesome" and helpful.
from Buckeye, Arizona
Submitted on 08-07-2016
The towels had lice. When we reported this the management they accused us of bring in lice! After a couple hundred dollars in preventive treatment thank goodness we didn't get lice!! We will not stay at this location again.
from Somewhere in Texas
Submitted on 08-07-2016
I arrived in Tucson after midnight and went to the hospital to visit my friend in ICU at Northwest Medical Center. I arrived at the Hampton Inn without a reservation about 3:30am. The employee was wonderful and very welcoming. The room was extremely comfortable.
from Chino Valley, United States
Submitted on 08-07-2016
We would book reservations in the future when staying out of town at this facility or another Hampton Inn elsewhere. We had a great experience. It was quiet, clean and good service as well as a very good breakfast compared to others that we have had complementary
from Yuma, United States
Submitted on 08-07-2016
This is an older hotel but it maintains a high standard of service, and excellent accommodations. I have major chemical allergies. At this hotel I did not have any issues with itching from towels nor bedding, scents, nor chemical residue in the shower. The staff is very accommodating and willing to do what they can in every way. They are professional and friendly. If you need a place to stay and are interested in a clean well maintained hotel, this one will work for you. It is pleasant a... Read more
from Mesa, AZ
Submitted on 11-07-2016
Very BAD customer service. Tub is circular on sides and is dangerous. Refrigs don't work. Breakfast is horrible. Lukewarm and cold "hot" items. Front end manager lies to you about prices. Our military discount was not afforded to us. Pool cloudy, Jacuzzi was green. Hotel manager defends her front end manager and will not help us. Insulting military paining in lobby, which doesn't belong...does not fit in with the d├ęcor. A horrible experience for anyone!
from Prescott, Arizona
Submitted on 13-07-2016
Love the hotel! Nice clean rooms. Helpful staff. Hard beds though. Good if that's what you need. Great breakfast! Good food. Good price. We will definitely return the next time we're in the Tucson area!
from
Submitted on 23-07-2016
This property is really pretty, with beautiful views of the Catalinas from the patio. However, the water smelled like recycled toilet water. I could not even take a shower, it smelled so badly. The breakfast was terrible as well. I would not stay there again.
from Duncan, Arizona
Submitted on 24-07-2016
Hampton Inns are known for their comfortable beds. This one doesn't disappoint. The room was very clean and neat, the bed comfy and clean. The A/C worked very well! Which we were thankful for since it was 106 degrees outside. The pool and hot tub were very nice and well kept. The breakfast that came with the room was very good! The only complaint I had was that there was not a fridge or microwave in the room. It did have a coffee maker though.
from Wickenburg, Arizona
Submitted on 25-07-2016
Great staff who listen, the hotel was extremely clean, the rooms were first class and the pool was great. Breakfast was excellent. Car park and security was good as well. Many good restaurant's surround the hotel as well.
from
Submitted on 25-07-2016
You walk into a lot of hotels these days, they take your money and you go to your room. The staff at this hotel was friendly and caring to say the least. Helped me around the area to find things since I was moving my daughter into the university the next day. The manager also was going to let me use a room to store things in while I was moving her into the dorm. No other hotel would have offered that. Excellent stay!! Keep up the great work you do.
from scottsdale, United States
Submitted on 25-07-2016
I'm a Hilton Diamond member, I was a paying guest not visiting on points. Absolutely no consideration given for a simple late check out request. I was here for a mid summer stay. In Tuscon. It's 110 degrees. The area is deserted. It was a Sunday night.
from Prescott Valley, Arizona, United States
Submitted on 27-07-2016
Hotel is in a nice area and easy to stay at. It's time for updating the property as exit doors are a struggle to unlock, lobby and dinning furniture is old and fixtures in rooms show age. Overall cleanness is good, but not great.
from
Submitted on 28-07-2016
Conveniently located to many eateries and shopping. Great staff and good service. Air conditioned in the room should be replace as it generate quite a lot of noise when sleeping. Other than that. Thumbs up to the friendly staff.
from Seattle, Washington
Submitted on 29-07-2016
I've been on a 48 state road trip and have stayed in many hotels. So many were disappointments but this Hampton Inn was very nice in every aspect. First and foremost was the excellent staff...from the two gentlemen on the front desk to the housekeepers who helped me find my room after getting on the wrong elevator. One nice man was even walking down the hall offering delicious cupcakes an employee had baked. The hotel was spotless, quiet and comfortable. Breakfast was all I could ask for. After ... Read more
from Marysville, United States
Submitted on 01-08-2016
Comfortable hotel, delicious breakfast w/ menu changes each day! Warm salt water pool. Comfy rooms! Helpful friendly staff. And complimentary 24 hr. Coffee/ tea service in the lobby and fruit infused ice water too.did not have the traditional mini fridge or microwave in room however, but they did have coffee/tea service in room.
from Phoenix, Arizona
Submitted on 02-08-2016
I had a wonder stay, rooms were clean and spacious.. Gaston is a very great sweet gentleman.. The Housekeeping staff were giving their best .. Nice hospitality. I love staying at the Hampton inn .. Everyone is amazing
from Phoenix, Arizona
Submitted on 04-08-2016
Clean room with good breakfast in the morning. Internet was Ok but speed could have been better. Good choice of complimentary newspapers in the morning (USAToday & Wall Street Journal). I would stay again
from Scottsdale, Arizona
Submitted on 07-08-2016
My wife and I checked in after driving down to Kartchner Caverns in southern AZ. The receptionist was so wonderfully pleasant. We requested a room away from the elevator and the 1st floor, and she easily accommodated us. The room was most pleasant and super clean. The buffet breakfast was really good. Good place to stop off at when you are traveling. Hampton Inns have a great product.
from Oswego, Illinois
Submitted on 11-08-2016
Very happy all-around with our stay. We had a very good rate for a King suite. This room has two main areas... large kitchen/dining/living area, large bathroom with separate sink area and a bedroom that was a little crowded. Common areas of the hotel were modern and clean. The pool, spa and patio was very nice. Breakfast had plenty to choose from and dining area was clean. Hotel employees were all pleasant and courteous.
from Denver, Colorado
Submitted on 12-08-2016
Room was moldy and musty smelling. Carpet across half the room and around the air conditioning unit was wet (even slightly soggy in places). Parking is fairly limited and is mostly one row of parking spots around the edges of the hotelwith a few places with an open lot. Won't stay here again as its nothing more than a Motel 6 with a Hampton Inn sign!!
from Show Low, Arizona
Submitted on 12-08-2016
This is one of the best you will ever stay in. The Staf go out of their way t o make you feel at home and if there is a problem,it doesn't take the hours toget it fixed. The pool,hot tub and exercise room are extremly clean and enjoyable. The breakfast is wee prepared and coffe is always available. The Communications system is great.
from Phoenix, Arizona
Submitted on 17-08-2016
This is by far the best hotel I've stayed at in Tucson. The location is perfect from the large variety of local restaurants, the mall & grocery stores. I couldn't have asked for more. The comfort of this hotel made it feel like a home away from home.
from
Submitted on 23-08-2016
My company stayed here for a work trip, occupying about 8 rooms for 7 days. The front desk staff was rude to multiple members of my team. It was unacceptable. We will not be staying here on future business trips.
from Tucson, AZ, United States
Submitted on 23-08-2016
Our stay at the Hampton Inn, Tucson Mall could be described in these terms: Friendly, professional staff, clean, comfy rooms, a nice welcome to Tucson, Arizona. We would readily recommend this hotel to family, friends and personal guests. .
from Sacramento, United States
Submitted on 28-08-2016
Been coming here ever since my daughter's freshman year at U of Az (now she's a senior-Yay). A little out of the way from the university but conveniently located near every shopping facility including the mall. Always get a room to view the mountains. Great breakfast and staff. The rates have actually gone down.
from London, United Kingdom
Submitted on 30-08-2016
we stopped here one night on are way to phoenix. we was greeted by friendly well mannered staff. the hotel was very clean and tidy and it's got a lovely pool. You could see the staffed pride in keeping the hotel clean and tidy and welcoming to guests. the room was spacious and the bed was comfortable. a nice breakfast and we was back on the road. if I'm ever that way again I will definitely stay there...
from Hermosillo, Mexico
Submitted on 06-09-2016
The hotel is small but nice and well located if you're going to move in the north area. The check in and out took a little longer than usual. The manager told me they were having trouble with the computers. Our room was good. The only complaint I have its the bed. For hampton inn standards, I would expect a super comfy bed,but it was one of those bed which its higher in the middle and kind of saggy in the sides. The breakfast was actually a nice surprise. I think it was better than other hotel b... Read more
from Pauma Valley, CA
Submitted on 10-09-2016
I like this Hampton Inn even though it is out of down town. The building is interesting with a high ceiling in the lobby. We opted for a suite since the rate was very reasonable. The room was huge with a mini kitchen, dining table and separate bedroom down the hall. There is a Mexican restaurant next door so feel free to imbibe in the margaritas, you don't have to drive. The hallways do need a little cleaning and freshening up though.
from El Paso, Texas
Submitted on 10-09-2016
Great big rooms, clean, great air conditioning, terrific complimentary breakfast. Would definitely recommend this place. Close to great restaurants, starbucks a must!!! Every part of the hotel is clean, and staff in every department were friendly and helpful.
from Tucson, Arizona
Submitted on 15-09-2016
The hotel is beautiful. The staff is amazing. The breakfast was delicious. My room was clean and spacious. What more could you ask for?! The manager herself called to make sure my room was everything I was expecting. I will be returning.
from
Submitted on 17-09-2016
Decor was lovely. Location perfect. Comfortable and clean room. Front desk was very helpful. Breakfast was healthy and fresh! I especially liked the lobby and pool. Perfect stay for a family, solo, or business traveler.
from Monterey, California
Submitted on 25-09-2016
We stay at this hotel for the last year. And the service has being the same all the time I like the fact now that they know us by name and there always friendly. Breakfast is ok and location is good for us.
from Buena Vista, Colorado
Submitted on 04-10-2016
My wife and I booked a room about 5 months before arrival; coming to Tucson for my daughter's wedding. However, my wife needed to visit her aged, ailing mother in FL and did not come to Tucson with me. Instead, my adult son came with me for his sister's wedding. Hampton had originally booked us in a room with a single KING bed... my 31 yr old son would not be sleeping in a king bed with his father. Although they could do nothing that first night (the hotel was full), the Manager was able to... Read more
from Phoenix, Arizona
Submitted on 05-10-2016
An older hotel but not the charm of a old stay. Unkept floors and rooms that smelled of overuse of cleaning products. There are better options in the area. I love the Hilton brand. This one needs a makeover.
from Tucson, Arizona
Submitted on 07-10-2016
I love this hotel. The staff is very friendly and always courtesy.The hotel and rooms are always very clean. Everything is within driving distance to get to fairly quickly. I would recommend this hotel.
from Murrieta, California
Submitted on 10-10-2016
Hampton hospitality at a reasonable rate. Near everything on the West Side, shopping and restaurants close by. The Gringo restaurant next door is an awesome culinary experience. You will be "hard pressed" to find a more comfortable bed. Memory foam pillows and a light duvet cover unlike any other I've seen. The only thing lacking was a microwave and fridge, though we had a small ice chest and there is ice on every floor, and elevators. We ask for the top floor so there will be no overhead noise... Read more
from
Submitted on 11-10-2016
This was a wonderful hotel! Conveniently located with many restaurants right around it. Front desk staff was courteous and professional. Pool/spa area was great for kids and mom and dad! The spacious one bedroom suites are perfect for families! The DQ next-door was great for a sweet treat too!! We would stay here again in a heartbeat!
from Mesa, Arizona
Submitted on 12-10-2016
The rate for the motel was great! It was far less than most of the other Hilton properties in Tucson. I stayed 2 nights in two different rooms as I checked out anticipating leaving but needed to stay a second night so I checked in again. The place is clean, the rooms are well kept, the front desk help the first night was good the second night was ok. There is plenty of choices for food around the hotel. One real plus for me is the Starbucks right across the street. I would stay here again with t... Read more
from Sparks, Nevada
Submitted on 12-10-2016
This hotel is very nice. Even though it is located on a very busy street, it is quiet inside. The pool was great. The staff very nice. Breakfast was yummy. We would stay at again. We arrived late at night and decided to get a cab to the hotel from the airport. That was a long way and cost us $50 including tip, but was worth it.
from
Submitted on 16-10-2016
We are on a USA road trip and we have been staying at all Hamptons. This one was lacking. The breakfast situation was bad. Some days they were out of Three items. When I asked about why there was no yogurt, the front desk said that they just go it in. Next day, they were missing three items early and they said that they were getting their breakfast stuff on Thursday. What kind of an answer is that? And the breakfast woman cleaned the entire time, so you felt like you were in her time. Sh... Read more
from Longmont, United States
Submitted on 16-10-2016
Traveled to Tucson because family member was in hospice care. This Hampton Inn was very close to the hospice. The Hampton Inn was clean comfortable and the staff were extremely patient and helpful. The staff even helped us fine places to eat.
from Naperville, United States
Submitted on 18-10-2016
Nice hotel. Was in town for U of AZ family weekend. Friendly staff, nice clean lobby and room. The complimentary breakfast was good quality as well. The hotel is not far from the mall and nice restaurants. Would recommend this hotel to everyone.
from
Submitted on 20-10-2016
Staff was horrendous, room was okay, but definitely will not be a choice of mine in the future. The woman at the front desk today at 12:00 pm insisted room 140 was not a room they had (which is where I indeed stayed for 4 days). She was rude and unacceptable for the hospitality field. Not a very nice staff overall, the breakfast employee ignored the cold coffee, the food that sat with the lid open for 35 minutes, and the plates were unsustainable and paper and plastic.
from Bonney Lake, Washington
Submitted on 31-10-2016
Hampton Inn are my usual travel choice because the beds are usually comfortable and the rooms generally clean. Although this hotel could use some updating, we were satisfied with our stay. Our suite included a separate bedroom and the bath was spacious.
from Fort Lauderdale, Florida
Submitted on 10-11-2016
I had a fantastic stay here. The hotel is located in a nice area with a beautiful view of the mountains as you drive to it. My room was a little on the small side in comparison to other Hampton Inn locations but it suited my purposes fine. The breakfast area was huge and the lobby had a nice look to it. Finally, I really liked the fruit infused water they had out during the day.
from phoenix, United States
Submitted on 14-11-2016
This Hampton Inn is consistent in there service. There are no surprises when you check in. the location is centrally located for easy access to all parts of Tucson. The Staff are Friendly and accommodating. There are Restaurants near by, some within walking distance or just a short Drive
from Show Low, Arizona
Submitted on 21-11-2016
The greatest staff, facility, and amenities that you will ever fine in Tucson, Az. Or any other hotel in the Southwest. The staff has never failed to take outstanding care of me and my family yet. The management never fails to ensure you are well taken care of.
from Alamgor, United States
Submitted on 29-11-2016
Stayed four days. Staff were nice but one wasn't as friendly as others. However everyone else were efficient and polite. The breakfast was great. The location is close to shopping malls, centers, a parks.
from Palm Springs, California
Submitted on 04-12-2016
This Hampton does not have microwave or fridge in the standard rooms. They also did not recognize my diamond status and give water and a snack. The rooms are ok and the business and fitness are standard.
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