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Holiday Inn Express Hotel & Suites Tempe

Phoenix, AZ, US (PHX)

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Based on 193 reviews
Style: Modern, Well-Trusted Brand Hotel
Room & Rates
Business Center

King Bed Executive

  • One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are provided. The private bathroom has a hair dryer. Air conditioning, a sofa bed, and a phone with free local calling are conveniently included. This room is Non-Smoking.

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Business Center

Two Double Beds

  • Two Double Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are provided. The private bathroom has a hair dryer. Air conditioning, a sofa bed, and a phone with free local calling are conveniently included. This room is Non-Smoking.

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Business Center

Two Double Beds Suite

  • Two Double Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are provided. The private bathroom has a hair dryer. A separate sitting area, a clock radio, and a phone with free local calling are among the handy amenities available. This room is Non-Smoking.

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Business Center

1King Bd Executive Studio Ste Nonsmoking

  • One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are provided. The private bathroom has a hair dryer. A separate sitting area, a clock radio, and a phone with free local calling are among the handy amenities available. This room is Non-Smoking.

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Business Center

Standard Room

  • One Bed
  • Two Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are provided. The private bathroom has a hair dryer. Air conditioning, a sofa bed, and a phone with free local calling are conveniently included. This room is Non-Smoking.

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One King Hear Mobility Accessible Tub NonSmoking

  • One King Bed
Premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are provided. The private bathroom has a hair dryer. A sofa bed, a desk, and daily housekeeping are among the included amenities. This room is Non-Smoking.

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Business Center

Suite Hear Mobility Accessible Tub NonSmoking

  • Two Double Beds
Premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker and a refrigerator are provided. The private bathroom has a hair dryer. A sofa bed, a desk, and daily housekeeping are among the included amenities. This room is Non-Smoking.

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STANDARD ROOM

KNG EXECUTIVE NONSMOKE

KING MOBILITY ACCESSIBLE TUB NONSMOKING

2 DBL BEDS NONSMOKE

2 BED SUITE NONSMOKE

EXECUTIVE SUITE NONSMOKE

SUITE MOBILITY ACCESSIBLE TUB NONSMOKING

Holiday Inn Express Hotel & Suites Tempe
1520 W Baseline Rd, Tempe, AZ US 85283

Location

Holiday Inn Express Hotel and Suites Tempe is located in Tempe, close to Arizona Mills Mall, Grady Gammage Memorial Auditorium, and Diablo Stadium. Additional area points of interest include Arizona State University and Sun Devil Stadium.

Why Stay Here

  • Outdoor Pool
  • Spa Tub
  • Fitness Room
  • Business Center
  • Free Breakfast

Resort Details

Recreational amenities include an outdoor pool, a spa tub, and a fitness facility. This hotel has a business center and offers secretarial services and business services. High-speed Internet access is available in public areas. The hotel serves a complimentary breakfast. Guest parking is complimentary. Additional property amenities include a concierge desk, laundry facilities, and dry cleaning/laundry services.

Accommodation Details

128 air-conditioned guestrooms at Holiday Inn Express Hotel and Suites Tempe feature coffee/tea makers and hair dryers. Furnishings include desks and sofa beds. Wireless Internet access is available. Guestrooms offer complimentary free local calls (restrictions may apply). Televisions have pay movies. Rooms also include irons/ironing boards. Housekeeping is offered daily and Guests may request wake-up calls.


Based on 193 reviews
from
Submitted on 16-05-2016
Stayed for about a week at this location for a business trip. I'll make a pros and cons list. Pros: Very quiet. I stayed when it was quite busy and I never heard a neighbor. Directv with a ton of HD channels. Free bottled waters in the fridge after every cleaning. Great housekeeping staff. Free cookies in the evening. Great front desk staff. Predictable breakfast, no complaints. Cons: Internet. It was really bad. I called in a few times and the problems never seemed to be fixed. Generally v... Read more
from Seattle, Washington
Submitted on 16-05-2016
The location was great for where I needed it. The rooms were clean and comfortable. The people working there were nice and helpful. Very close to a very cool church in Guadalupe. A few blocks down Priest road.
from Phoenix, Arizona
Submitted on 21-05-2016
Was here for a quick overnight for work and needed the south Tempe area. Friendly staff and great location. Rooms are huge with refrigerators! Great breakfast buffet too. Easy access from freeways and ample parking.
from State College, Pennsylvania, United States
Submitted on 21-05-2016
We stayed here for 3 nights and everything was great. The room was clean and comfortable. Free internet, free breakfast, free water bottles and coffee. It is only a block away from highway 10 so it was easy on and off to travel to and from the airport and other destinations. There are a lot of stores and restaurants near by and the staff was friendly and helpful!
from Los Angeles, California
Submitted on 22-05-2016
Was in Tempe on business and this location was convenient so gave it a try and very glad I did. Effortless and speedy check in at the front desk, got to my room and it is brand spanking new! Every inch of the room and bath was new and spotless, beds were a delight to sleep in. Breakfast was plentiful and great coffee served. I will be back monthly on business and found my new favorite place to stay! Highly recommend.
from
Submitted on 06-06-2016
Jacquelyn has always been that friendly, smiling face behind the counter for all of the many years that I've stayed at the Holiday Inn Express. Thank you Jacquelyn for making my stay a wonderful home away from home.
from
Submitted on 13-06-2016
This is the second time I've stayed here. Jaquelin at the front desk makes it feel like family. The location is ideal with plenty to do at the end of your day. I will absolutely recommend this place to friends.
from Las Vegas, Nevada
Submitted on 14-06-2016
I haved stay at this property numerous times a year for several years due to my company having a large facility in Tempe, AZ. I can honestly stay I have never had any issues, the staff has always been friendly and helpful and true to the idea of "customer service". Since I always check in around 5 p.m. I usually check-in with Jacquelyn and starts the process as soon as she sees me come through the door of course if she is dealing with another customer, that comes first as it should. While I f... Read more
from Tucson, Arizona
Submitted on 19-06-2016
We bring our group to stay at this Holiday Inn several times each year because we always get the same great experience. I'm always impressed how the staff is so willing to help with any requests or accommodations we have needed over the years. We have never had a problem with any of the rooms and we enjoy the free breakfast. The rooms seem to shield noise very well and caters well to all kinds of travelers. This Holiday Inn has become our home in Phoenix.
from
Submitted on 21-06-2016
Very nice hotel with GREAT workers.... I stay here quite often and it's always been pleasant. Julie is awesome and very informing! I recommend this place it's a great stay. Good breakfast and lounging area.
from
Submitted on 22-06-2016
Great hotel, nice place, clean, great pool, in a great area, fabulous breakfast and they even give you cookies lol. Jacqueline is an AWESOME worker with exceptional customer service, she's ALWAYS so pleasant and happy when I come and I come quite often lol. I would definitely recommend!!!
from
Submitted on 27-06-2016
In town to visit family this Holiday Inn is in a great location. The staff at the front desk is amazing alway smiling and friendly , the Hotel is very clean and the pool was nice for a late night swim. We will be back to this Holiday Inn every few months :)
from
Submitted on 28-06-2016
I received excellent service from Jaki, Megan, and Joe. This is a great place to stay. It close to a super Mall, movies, many eateries. It offers breakfast in the morning and it's not far from the airport.
from
Submitted on 28-06-2016
Very great hotel with nice perfectly cleaned rooms. I love hanging out with my friends especially outside the pool, but the best PART is breakfast because its nicely served! =D I love the breakfast that Lucia serves! I see her almost every morning, she is a very good employee.
from Globe, Arizona
Submitted on 03-07-2016
Stayed for 2 nights and it was great. Everyone at the front desk was very friendly and helpful. are room was nice and breakfast was good. Spent 1 full day at sun splash water park in Mesa, it was about 7 miles from the Hotel this is a prime location. WE WILL STAY AGAIN.
from Payson, Arizona
Submitted on 04-07-2016
Great location right next to Arizona Mills Mall. Hotel was clean staff was friendly and breakfast was a plus. there is a lot off stuff to do around this Hotel and plenty of restaurant's. We where only about 20 minutes away from chase field and went and seen a D-backs game. We will be back
from Abingdon, United Kingdom
Submitted on 19-07-2016
The standard drab beige US holiday hotel décor, but the rooms are a decent size and the beds and pillows excellent. The air conditioner in 317 is noisy so you won??t want it running overnight. The staff are pretty good apart from being misled by a new front desk employee on the (lack of) week end laundry resulting in a shortage of clean clothes for the upcoming week. One of the night reception staff actually offered to take my laundry home and do it for me ?? quite exceptional. Basic br... Read more
from El Paso, Texas
Submitted on 20-07-2016
We have stayed here often because of its proximity to the airport. Free shuttle to the airport. Friendly staff and amazing amenities. The room is a suite. The gym is good, private and spacious. The new burger bar was great! And the pool!!! Seriously worth the $100.
from Scotland
Submitted on 23-07-2016
We stayed for two nights when travelling between Albuquerque and California and the hotel met all our needs in relation to a clean and well maintained suite, a good laundry, good breakfast and fine swimming pool. The location is also great and we were able to check in around 8pm on the first evening and had dinner at the Claim Jumper restaurant across the parking lot. The only thing that I did not like is the bathroom situation where the bath and toilet are inside the bathroom and the sink is ou... Read more
from
Submitted on 29-07-2016
Everyone here is professional, courteous and caring. I needed a place to stay as my air conditioning broke down in my home. I initially spoke to Deangelo who was very nice over the phone. He was understanding and welcomed us at check in. Even though it was a very early morning check in at 1am, he was very personable and accommodating. Megan was sweet as well as Jacqueline, who both worked at the main desk lobby.
from
Submitted on 02-08-2016
Jacqueline will make your stay wonderful. She helps with everything, is fast, efficient, friendly and knows her stuff. She helps when you didn't even know you needed it. For example, I left my jump drive in the business area late one evening. She remembered and asked if it was mine as I was walking out the door the next morning. Clone this woman!!! Soft and firm pillows - how cool!!!
from Buffalo, New York
Submitted on 04-08-2016
Extremely accommodating!!!!!! I drive tractor trailer and I dropped off the trailer in the yard and was able to park my truck in their parking lot!!!! I was too early for check in, but the hotel staff we're very accommodating, and got me checked in as soon as they had a room available!!!! The only thing is that all TVs aren't HDMI cable compadable it's a hit or miss. Which I wanted to watch Netflix on the big screen from my laptop. But otherwise, very nice, clean rooms. Great staff, and I would ... Read more
from Wisconsin
Submitted on 04-08-2016
The 1st floor is a disaster. I wasn't aware of this. Despite this, the people seemed nice. They said I booked a handicapped room, which I didn't, but whatever. They put me in a different room based on what I said I wanted. The pool was nice - not huge, but nice. The breakfast was OK (moved to the conference room), but the sausage patties were really dry. The location is in the parking lot of a mall, which I also wasn't aware of. Good night's sleep though, so all in all it's OK. Hopefull... Read more
from Boulder City
Submitted on 24-08-2016
My hat is off to the staff who are working in total remodeling conditions. The front desk is just a table in a hall way. All the people who work there were so friendly and nice that it was easy to overlook the inconvenience. The room we had was spacious and clean. The bed and pillows very nice. The free morning breakfast had the normal selections and was nice even though they had moved it into a conference room. I am looking forward to going back when we visit again and the remodel is done.
from Murfreesboro, Tennessee
Submitted on 25-08-2016
My room price was $78 because they were going through a renovation. The front lobby was closed and you had to go around to the side entrance where a makeshift table with a computer was set up, but the room was good. It was a very large handicapped room, double the normal room size. It smelled good, the a/c worked well; it had a refrigerator, microwave. The gym was not open because of renovations but the pool was open and just the right temperature. This Inn is located next to the AZ Mills ma... Read more
from
Submitted on 04-09-2016
Nice hotel. The kitchen is very organized and Lucia always make sure there is food in stock. She keeps the tables cleaned for when people come and eat in the morning. I felt very welcomed and very satisfied with the service. The nice thing I like is that she is very nice and friendly.
from Charlotte
Submitted on 24-09-2016
The service and atmosphere is great, and they are working to make it better. Lobby under construction but not obstruction. Friendly front desk staff. Joe King is the best!!! Comfortable room, even near elevator, which doesn't bother my sleep. But Joe asked before assigning. He also recommended restaurant across lot and it was good. $$ off 1 appetizer for staying in Hol Inn, at Claim Jumper. Will review them next. Good place to stay and convenient to airport, restaurants and real people.
from Bonita, California
Submitted on 01-10-2016
If I was only rating the genuinely friendly and very efficient staff this HIX would get five stars. They are putting final touches on an updated lobby which the staff was proud to point out. But I was a bit disappointed with our very dated room. Very happy with the size and value though. Bathroom is VERY small and the shower gets water all over the floor no matter how you adjust it. Love that this hotel provides lots of complimentary water especially in a climate like this. Great TV but in a use... Read more
from
Submitted on 02-10-2016
It was a great experience. People is nice and the breakfast is great too. Thanks to Lusia She is so nice at the costumers and berry kind. She was so helpful to me I'm so gland it was such a great experience.
from Milwaukee, Wisconsin
Submitted on 04-10-2016
Not only is this hotel getting a refresher to make it brand new, it has a wonderful staff and location. This team was able to get me 9 rooms for the week on a 3 day notice to accommodate a last minute blitz in the phoenix area. We will be back. Looking forward to seeing how great the place is after the renovation is complete!
from Texas
Submitted on 06-10-2016
Check in was very fast with Jackie. She was also very helpful in finding a place to eat. They offer unlimited free bottles of water. The lobby is being renovated, but it is not intrusive. The room was ok, but the bathroom door would not shut. I would return.
from
Submitted on 06-10-2016
It was great to spend this days at this hotel. The rooms were verry clean and the breakfast was verry good. My special thanks to Lucia she was berry nice at me I don't know her last name but hoope you have more people like her working at this hotel. Even though the hotel was remodel she had the breackfast area verry clean hope I I'm able to go back soon.
from Paisley
Submitted on 27-10-2016
We stayed here for one night. A clean, modern and comfortable hotel. It is close to the Arizona Mills Shopping Mall and a couple of good middle price restaurants. The rooms and beds are comfortable and there is a breakfast room. It is a hotel for overnight/short stays rather than a luxury hotel. We would stay there again.
from San Francisco, California
Submitted on 29-10-2016
Holiday Inn Express. Not sure where to start. Room 602. No microwave in room. I can't remember the last time I did not have a microwave in a hotel room. Must of been 1980. No safe in closet area for personal items of value. Room made for queen size bed at best. King bed way oversized for room. Placing it so close to the AC Unit and wall that one must approach bed sideways between the bed and wall. Take pity on the sleeper who is closest to the AC unit wall. Not only is the unit so dang loud, the... Read more
from Weinheim, Germany
Submitted on 04-11-2016
This is a hotel right across from the Arizona mall. The breakfast area was undergoing some work at the time of my stay. Overall rooms are big but slightly run down. Everything is clean and well kept though. Service is eficient & fast. All in all not an outstanding hotel - good average.
from Rocklin, California
Submitted on 12-11-2016
The Tempe Holiday Inn Express is pretty much what you'd expect from a HIX: comfortable, clean room; typical free breakfast (although...the pancake maker spit out some pretty tasty pancakes), convenient location and plenty of parking (thanks to the Arizona Mills Mall which is right there). What got this hotel five stars from me is the staff. They were great...very friendly and helpful. From delicious cookies at check-in to a super smooth and quick check-out. Our smoke alarm started chirping ar... Read more
from Padua, Italy
Submitted on 17-11-2016
I was in this hotel for a week during a business trip in the area. Rooms are partially renewed, still a little "tired". Lobby was under rebuilding but anyway acceptable. Very good price and position. Suggested.
from Tempe, Arizona
Submitted on 17-11-2016
Customer service is great, breakfast pretty good, and housekeeping do a great job. Liliana at the front desk does a great job so does jacqlyn they make you feel at home. whole staff is pretty friendly. I haven't seen the housekeeping lady to see who she is to tell her she does a great job.
from Seoul, South Korea
Submitted on 19-11-2016
This is a Holiday Inn so I expected nothing special... this place isn't fancy by any means but gets all the basics right. WiFi works well everywhere and can print documents from the business center. Breakfast standard but with some nice -looking pastries if you eat those (I try to avoid in favor of fruit). Fitness center is modest but you can do a decent workout there. Rooms are dated and need a revamp but at least the bed was comfy and I slept well. Location is near the highway in strip mall ci... Read more
from Tucson, Arizona
Submitted on 21-11-2016
Ive been currently staying at this holiday inn for 2 weeks and the service has been exceptional I am a airline employee and I will never stay at another place in this town clean rooms good breakfast and phenomenal customer service Specially from the gals in the front desk Liliana and Jacqueline went out of there way to make my stay comfortable
from Tucson, Arizona
Submitted on 06-12-2016
Clean, quiet hotel right at Az Mills. Front desk very helpful and polite. Was easy in and easy out. Had a Double bed suite and it was great for the price! They had coffee and tea available every day and cookies too. The only bad thing was none of the ice machines worked except on the lobby floor!! Don't know what is up with that...but a pain if you want any ice!! Plenty of places to eat and right by the I10. I would recommend to anyone who asked!
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