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Windmill All Suites

Phoenix, AZ, US (PHX)

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Based on 389 reviews
Room & Rates
Standard Suite, 1 Bedroom

Standard Suite, 1 Bedroom

1 King Bed
Layout - Bedroom and living room
Entertainment - Free WiFi, 32-inch TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and sofa bed; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom

2 Full Beds
Overlooking the courtyard

Layout - Bedroom and living room
Entertainment - Free WiFi, 32-inch TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and sofa bed; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Windmill All Suites
12545 W Bell Road, Surprise, AZ US 85374

Make yourself at home in one of the 126 individually furnished guestrooms, featuring refrigerators and microwaves. Your room comes with a pillowtop bed, and all rooms are furnished with single sofa beds. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.

Take advantage of the hotel's 24-hour room service.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Surprise? This hotel has 3000 square feet (270 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.


Know Before You Go

  • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Alcohol is not served at this property.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 0.00 per accommodation, per night
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Barbecue Grills
  • Business Center
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Multilingual Staff
  • Outdoor Pool
  • Picnic Area
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 389 reviews
Submitted on 01-05-2016
Stayed at this hotel for 5 nights. We wanted to use the pool and hot tub but with my husband being a pool certified operator the pool and hot tub was disgusting. My husband watch the lady clean the pool.At no time was the pool vacuumed as she just used a long brush on a pool.Water was very dirty.We notified the front desk to be told oh I will go look at the pool. Pool needs Attention. ..For the clearness of the room it is average. The maintenance staff needs more training as some things in ro... Read more
from Merced, California
Submitted on 01-05-2016
This hotel may be a little long in the tooth but they have done all they can to keep it updated. Nice big rooms great front end staff and a very good breakfast make this a winner. We had a little trouble with the entrance cards which was attended to quickly while the front desk did all they could to make up for the problem. What a perfect spot for a weeks stay we will be back.
from Milledgeville, Georgia
Submitted on 18-05-2016
The hotel itself is a beautiful building in a safe area. Our room was clean & comfortable, but needs some updating. The air conditioning worked really well. All of the staff that we had interaction with were nice & when we needed something it was brought to us quickly. One particular male employee named Star(nickname I assume)was very helpful & always asked if we needed anything whenever we saw him. The internet is great. They have a nice business center. Breakfast includes hot items such a... Read more
from Asheville, North Carolina
Submitted on 22-05-2016
This was such a great hotel. Comfortable beds, clean rooms, and great staff....The hotel is a bit dated, but so clean and taken care of... Breakfast in the morning is ok..sitting outside was a great way to start each morning.We had a wonderful week.
from Salem, Oregon
Submitted on 25-05-2016
We spent 23 days at this hotel, and feel very qualified to write this review. Due to a failed waterline and subsequent repair at our home in Sun City, our insurance company sent us to stay at the Windmill Suites. We had a one bedroom with a small sitting room, microwave & refrigerator. Quite spacious, fairly quiet, clean, responsive staff and service, and a VERY nice breakfast are the positives. We never used the pool, but it looked nice. Parking was always easy. The sitting room couch was unc... Read more
from Covington WA
Submitted on 10-06-2016
Went for a family trip with my parents and daughter. The hotel is clean, well kept and the staff was very helpful. The breakfast in the morning is perfect to get you going. If you are expecting a 5 star hotel, you might want to keep looking, but if you are looking for just what you need in an expensive hotel with great amenities, you found it. We would stay here again no problem for the price it was perfect!
from Surprise, Arizona
Submitted on 20-06-2016
Nice older property within walking distance of fast food and real restaurants. The room was small but nice. The suite splits for privacy and the bathroom has double doors. The bed was comfortable and mattress firm. The air-conditioning was needed and was quiet. It was some kind of central unit and not the usual uncontrolled window noise maker. Great TVs and many channels. The lobby and dining area were covered with Mexican tile. The breakfast was better than expected, above the competition... Read more
from Norfolk, Virginia
Submitted on 11-07-2016
You're always skeptical when booking a hotel online; the pics are so nice and give you an online perspective of where you're spending your money and we can only put our trust in the advertising. There is no reason to be skeptical with Windmill Suites in Surprise, AZ. This is such a nice, quiet property with an exceptionally friendly and helpful staff. The pool was clean and so refreshing, not to mention the hot tub. The daily breakfast was better than most and my family really enjoyed it. Our ro... Read more
from Surprise, Arizona
Submitted on 22-07-2016
Next time your in Surprise Arizona, check out The Windmill Inn. It's the perfect location if you enjoy spring training in the near by cities as well as the convenient shopping . The management & staff are among the finest I have ever meet. Supreme customer servivce giving the guest a wonderful experience to treasure. Family inspired with business and exercise rooms to explore and plenty of space in rooms for more privacy. Thank you all, especially Marilyn & Terrance for a truly wonderful exper... Read more
from Los Angeles, California
Submitted on 10-08-2016
Pros: Very large room, 2 sinks, nice beds, refrigerator and microwave. Great for accommodating a family. Friendly service. Good price. Cons: Worn down. Really needs to be updated/remodeled as the carpet has that smoking scent and the bathtub is stained from time. It all has a musty smell. I wanted to love it and hope they can remodel.
Submitted on 18-08-2016
We were very pleasantly surprised when we entered our suite. This property is FABULOUS. Two separate sinks. Big king bed. Private bedroom with huge TV you can close off. Separate bath you can close off. Bar with sink and refrigerator. Great hot breakfast. Delicious bacon. Separate living room with another huge TV you can close off. What a SUPER layout. Bottom line: We'll be back.
Submitted on 26-08-2016
I stayed here when visiting parents in Sun City West. The suite was nicely furnished with a medium sized refrigerator, two tv's, a jack and Jill bathroom and a wet bar. I had stayed here when it first opened 15 or so years ago, and it is kept up very well. The free breakfast was eggs, meat (sausage one day and bacon the next), biscuits and gravy and make your own waffles. I will definitely stay here again.
Submitted on 01-09-2016
Friendly Staff, Great Rooms . Clean/Comfortable beds and Bathroom, great selection as far as Television is concern. Restaurants close by, as well as small Bar. I will definitely be making Windmill my favorite spot .
from Portland, Oregon
Submitted on 18-09-2016
The only bad thing I can think of is that the carpet is getting threadbare. The suites are spacious and well appointed. The breakfast is appropriate for a hotel in this class. Price in Sept was best in class!
Submitted on 23-09-2016
Very nice place to stay close to Sun City , Del Webb, Sun City Grande. Clean, amenable staff, hot breakfast, daily paper, great restaurant across the street and comfortable beds. The only drawback is construction makes it a hard-to-get to location; Very difficult at this time. If you follow the detour signs, you'll never get there. Wait till the main road, Bell Road is open, then go there, you'll love it.
Submitted on 02-10-2016
Spacious room, good bed, fairly quiet, decent breakfast. Fairly convenient to everything in Surprise and Sun City. Good restaurant across the road. Very pleasant and helpful front desk staff. Would gladly stay again.
from Laguna Hills, California
Submitted on 05-10-2016
Room was super clean and modern. The living room separate with the sliding doors to the bedroom was so helpful for different sleep schedules. Great water pressure in shower, quiet hotel. When we come back to Arizona, this will be our go-to hotel. Very nice! Downside: the green carpet in room was unattractive.
Submitted on 10-10-2016
We didn't arrive until 12:30apm due to flight/car rental delay. Check in was kind, polite, and quick. Room clean, spacious, and bed comfortable. Housekeeping was quick in the morning and very efficient. The breakfast, as part of the hotel stay, was wonderful - large variety to choose from. We appreciated our time there.
from Montclair, New Jersey
Submitted on 11-10-2016
The good: * Room: was very spacious plus bed & pillows was very comfortable, we liked the two vanity his & hers big plus. * Courtyard: was very nice and relaxing with a beautiful fountain and a cover terrace to enjoy the breakfast in the morning or your BBQ in the afternoons. They also have a hammock by the trees which it was very nice to relax. The lawn was well taken care of. * Pool: was small but still a good size & nice and warm and Jacuzzi had a good hot temperature water & was clean. *... Read more
from Lakeport
Submitted on 16-10-2016
We have been staying at this hotel for years because of its comfort and convenience. We even request the same room if we can get it. This time was a real let down. It is becoming run down. The registration staff was friendly but other staff we encountered were not. Our shower had mold in it and our room smelled bad. It was clean but the smell made it feel like it wasn't as clean as it could be. The carpets on the hallways were stretching and wrinkling. The elevator ran really rough and th... Read more
from Silverthorne, Colorado
Submitted on 16-10-2016
Stayed Saturday with Windmill on a very busy weekend. It was perfect for what we needed. Bigger rooms, nice pool, water in the hallway by the elevator to the rooms and not just on the lobby. Also a huge shout out to Kristen at the front desk at check in. Will stay again
from Charlotte, North Carolina
Submitted on 17-10-2016
Our Windmill Suites stay was a mixed bag. On the good side, the suites are spacious, the double separated sinks are nice. The location worked for us. The breakfast buffet was adequate and free. The pool was nice. On the not so good side. One day our room was not cleaned. When I notified the person at the front desk at 2:30 that our room was not cleaned yet, she said that I would be soon. It turns out the cleaning people leave at 2:00. When I complained, They accused me of having a "Do ... Read more
from Surprise, Arizona
Submitted on 18-10-2016
I was having my bedroom painted and the smell of the paint sent me to the Windmill Suites. It is small, clean, and affordable. it was very quiet, and they allow pets. There is a free breakfast for all. Staff were a bit cold but I wasn't there long enough to let it bother me. Nice place beautiful lake side to sit and read.
Submitted on 19-10-2016
From the time I first contacted the hotel by phone through checking out, I found the staff courteous, friendly and professional. I had a garden suite which was clean, roomy an d comfortable. ....and at a GREAT price. Kudos to the morning assistant manager and desk clerk for going beyond my expectations in helping me get to my destinations. I have already recommended this hotel to others who will be visiting Surprise in the near future. I only wish they were here in Sacramento so visitors ... Read more
from Stockton, California
Submitted on 20-10-2016
We checked in late in the afternoon. The clerk, Ian, was very friendly and gave us our keys and little map to get to our room. We had to drive around to the back of the hotel where we noticed a floor level room with the window open and a big vent of some sort coming out of the window. The guy working on it was smoking a cigarette and sitting on his motorcycle. We didn't think that much about it and went to our room. The room was very dark with low, popcorn ceilings and dark green carpet. I ope... Read more
from San Diego, California
Submitted on 24-10-2016
Found staff to be very pleasant and helpful. Appears to have been recently renovated. No additional charge for Pets, with easy access to outside areas for walking. Only issue was noise from Ice Machine and Vending Machines across hall from our door; but, even that wasn't that big of an issue. Will recommend, as it is easy to get to and was at a great price.
from Lombard, Illinois
Submitted on 25-10-2016
clean room, great swimming pool and salt water hot tub, free continental breakfast all at a great price. The help throughout the hotel very nice.The location is within walking distance to restaurants, and a strip mall with a sports bar!
Submitted on 26-10-2016
My husband and I stayed at the Windmill Suites in Surprise for 3 nights while he and his tennis team participated in their National competition. First impression of the Windmill, the exterior and lobby, were very good and comfortable. Staff was very friendly. As we wandered the halls to locate our room, I began to question if we would regret our hotel choice. Halls are dated with red, wearing carpet, even looks to be detached and wrinkled in some places. However, when we entered our unit, we wer... Read more
from Dallas, Texas
Submitted on 27-10-2016
This hotel needs new carpet in the halls and rooms. The elevator was out of order and the halls were hot and uncomfortable. The room just looked old and tired. Comp breakfast was good and the staff was very nice.
from Surprise, Arizona
Submitted on 28-10-2016
We were here late October 2016 and booked a room for 6 nights. The place is great and the staff is top notch, buitiful free breakfast ever morning with an assortment of many items including eggs, sausage, bacon and biscuits. The hotel is very low key in the evenings and they have a great outdoor pool and hot tub for your leisure. Do not over look this gem in surprise it is well worth the stay even if it is just overnight. Thanks Windmill for being top notch..... we will be back soon
from Fountain Valley, California
Submitted on 30-10-2016
We stayed there a week. The comp breakfast was very good, with the standard fixin's. Both the regular and decaf coffee, available any time, were strong and flavorful. The suites were quite large, basically twice the size of a standard 3 star hotel/motel room. The bathroom was spotless, except for some wear marks from cleaning, which would be fixed with a little paint. Carpeting throughout was loose and due to be replaced, but was quite clean. Nice pool and interior courtyard. Location is ... Read more
Submitted on 03-11-2016
I enjoyed my stay. No major complaints but did have an issue with ants coming up from the drain in the small kitchen area. The freezer in the mini fridge was a giant block of ice, only able to fit about 3 individual ice cream bars inside. Cozy, spacious room. Lovely "black-out" curtains as well. Comfy king bed, soft warm couch. Service is only rated low because we did not utilize the house keeping. We kept the room clean ourselves but if you need something like, towels, toilet paper, etc., yo... Read more
from California
Submitted on 09-11-2016
Loved the room & two TV to enjoy... Delicious breakfast in AM but coffee is instant Not real coffee! Internet signal ( WIFI) slow & needs upgrading. Not worth $80 plus nightly but winter In arizona the hotels get crowded until May.
from El Mirage, Arizona
Submitted on 11-11-2016
Excellent staff, breakfast was very good with several selections, room wascomfortable, bed was luxurious! I will stay here again. The pretty little lake and the resident ducks was such a nice surprise.
Submitted on 14-11-2016
Friendly and courteous employees, delicious breakfast: fresh waffles, biscuits & gravy, scrambled eggs, bacon or sausage, cold cereal, fruit, bigelow tea. beautiful view, pet friendly without additional fees, clean rooms.
from Scottsdale, Arizona
Submitted on 17-11-2016
Pet friendly, close to great dog park. Close to Peoria sports complex, spring training camp for Texas Rangers. Fun to watch the jets fly over from the air base. Arrowhead has excellent shopping and restaurants
from Silverthorne, Colorado
Submitted on 20-11-2016
My husband and I have stayed at the Windmill Inn several times, and we have found Marilyn Page and her staff to be friendly, courteous and helpful. We really enjoy staying at the Windmill when we are in the Phoenix area. We WILL return to the Windmill for future visits. Our patio suite overlooking the pond and ducks had a beautiful view. Thank you.
from Salem, Oregon
Submitted on 20-11-2016
November 9th ?? November 14th I found this gem in the Phoenix metro area a few years ago Each November, Shelly and I come to Phoenix for NASCAR and always stay here. The windmill has never let us down. This hotel is unique because you get a suite, hot breakfast and excellent service at a budget price. The Room: We were in room 305 which is a typical suite and I measured it to be about 600 square feet. The rooms feature a separate bed room with a king size "beautyrest" mattre... Read more
Submitted on 22-11-2016
I had a reservation at another local hotel...within secs I was getting a refund and leaving. Found this place by chance and immediately knew this was going to be so much better. I was completely surprised. The rooms are clean, not to mention apartment size. The staff is wonderful. The laundry and pool immaculate. The the rate was cheaper than the competitions. Thank you for having a room. Would recommend to all my friends and family. Kimberly B.
Submitted on 28-11-2016
when a hotel is charging $80 plus a night the amenities should be working. when you bother to go & inform front desk they should at least pretend they are responsive & care but they only pretend they give a hoot here on TripAdvisor. the manager needs to look into fixing the other elevator & not make excuses. same for business center with only that ONE old slow computer that needs upgrading. the rooms are fine the breakfast minimal., but satisfactory. but I was annoyed they tried to shame m... Read more
from Cedar City, Utah
Submitted on 04-12-2016
The staff is excellent. The price is right for what you get. They have a very nice free breakfast and lots of seating to enjoy it. The rooms are great. they have a small kitchen type area with fridge coffee maker smpall sink. bathroom is also quite nice and the bedroom is separate from the living kitchen area. Also a very nice restaurant across from the hotel ....very reasonable and good food I stay here every year and have always been more than pleased..