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The Westin Kierland Resort and Spa

Phoenix, AZ, US (PHX)

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Based on 2221 reviews
In the heart of new Scottsdale, The Westin Kierland Resort & Spa is ideal for a couple's escape, family fun, golfer’s retreat, and business
Room & Rates
Deluxe Room w/ King or Two Doubles - Includes FREE Parking - The Westin Kierland Resort and Spa - 1

Deluxe Room w/ King or Two Doubles - Includes FREE Parking

The 426 square feet Deluxe Room features one king size pillow-top bed with plush bedding or two double beds, leather chair and ottoman, private balcony or terrace with golf course or mountain range views, windows that open and private bathroom with separate tub and shower with dual showerhead.

Room Amenities Include:

  • Complimentary use of Bathrobes
  • Coffee Maker with Complimentary Starbucks
  • Designer Spa Toiletries
  • Over-sized Desk
  • In-Room Safe
  • Cable Television with Premium Channels
  • Pay Movies-Additional Fees Apply
  • Telephone with Voice Mail


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Traditional Room w/ King or Two Doubles - Includes FREE Parking - The Westin Kierland Resort and Spa - 2

Traditional Room w/ King or Two Doubles - Includes FREE Parking

The 426 square feet Traditional Room features one king size pillow-top bed with plush bedding or two Double beds, leather chair and ottoman, private balcony or terrace, windows that open and private bathroom with separate tub and shower with dual showerhead.

Room Amenities Include:

  • Complimentary use of Bathrobes
  • Coffee Maker with Complimentary Starbucks
  • Designer Spa Toiletries
  • Desk
  • In-Room Safe
  • Cable Television with Premium Channels
  • Pay Movies-Additional Fees Apply
  • Telephone with Voice Mail


Hide room details
The Westin Kierland Resort and Spa
6902 East Greenway Parkway, Scottsdale, AZ US 85254

The AAA Four Diamond Resort and Spa is designed to celebrate Arizona's rich history and diverse culture with rare photographs and collection of paintings displayed throughout the elegant hallways and venues capturing the wondrous essence of Arizona for all to enjoy.

Why Stay Here?
Adventure Water Park

  • 110-foot Waterslide
  • 8,000 sq. ft. Water Park
  • Pop-Jet Water Fountains
  • 900-foot winding lazy river ride

Aguamiel Pool – a quiet retreat for adults
  • Lap lanes and Jacuzzi
  • Open 24 hours; Heated in Cooler Months
  • Two hot tubs and private poolside cabanas
  • sandy beach perfect for sand castles or volleyball

Agave, The Arizona Spa, showcases native treatments by utilizing native resources and of course the indigenous moisture-nourishing Agave plant. This full-service spa also features a salon, boutique, sauna, and steam room to rejuvenate the mind, body and spirit.

The newly renovated guestrooms offer private balconies with views of the golf courses or desert and mountains.

  • Premium Bedding
  • Daily Housekeeping
  • Blackout Drapes/Curtains
  • High-Speed Internet Access
  • In-Room Massage Available

  • 24 Hour Security
  • 24-Hour Front Desk
  • AAA Approved
  • ATM Machine
  • Adjoining Rooms
  • Audio/Visual Equipment
  • Ballroom
  • Banquet Facility
  • Biking / Hiking Trail
  • Billiards
  • Business Center
  • Business Services
  • Cabana Rentals
  • Cafe
  • Car Rental Desk
  • Children's Play Area
  • Children's Program
  • Coffee Shop
  • Complimentary Use of Bathrobe and Slippers
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Event Catering
  • Express Check-Out
  • Fine Dining
  • Fireplace in Lobby
  • Fitness Classes
  • Fitness Facility
  • Free Morning Paper
  • Free Parking
  • Free Resort Shuttle
  • Free Shuttle to Sister Property
  • Golf
  • Great for Kids
  • Great for Nightlife
  • Guest Activity Desk
  • Handicap Accessible Elevator
  • Handicap Services
  • Heated Pool
  • Ice Machine
  • Interior Corridors
  • Jogging Area
  • Kiddie Pool
  • Kids Club
  • Laundry Services/Laundry Facility
  • Lazy River
  • Library / Video Library
  • Lounge/Bar
  • Massage Services
  • Massage Therapist
  • Mountain View
  • Multilingual Staff
  • Multiple Swimming Pools
  • Non-Smoking Property
  • On-Site Check In
  • On-Site Entertainment
  • On-Site Events
  • Outdoor Fire Pit
  • Outdoor Hot Tub
  • Outdoor Pool
  • Outdoor Seasonal Pool
  • Parking
  • Pet-Friendly
  • Ping Pong
  • Playground
  • Pool Area Bar
  • Poolside Bar
  • Porter / Bellhop
  • RV Parking
  • Restaurant
  • Room Service
  • Sauna
  • Seasonally Heated Pool
  • Secured Parking
  • Security Guard
  • Spa Services
  • Steam Room
  • Swimming Pool
  • Tennis Courts
  • Town Car Services
  • VIP Rooms
  • Valet Parking (+)
  • Volleyball Court
  • Wake-Up Service
  • Water Park
  • Wedding Services
  • Wheelchair Access
  • Wheelchair Access Elevator
  • Widescreen TV
  • Wireless Internet Access (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2221 reviews
from Columbia, Maryland, United States
Submitted on 20-05-2016
Luxurious resort. I loved the interior waterfalls, spectacular views of the golf course and lazy river pool combination. I didn't love paying top dollar for a resort and only having free wifi in the lobby. I needed wifi to run my white noise sleep app but would have had to pay for it in 4 hour(expensive) increments. Ridiculous!
from Vail, Colorado, United States
Submitted on 22-05-2016
My kids loved the Westin here. So kid friendly and so much for them to do. Upon checking in the Westin Kierland makes the entire family feel special. The kids get a "passport", kind of like a scavenger hunt, to get stamps and get a prize. They loved it. We signed up for a Lego building activity and due to lack of participants they cancelled it but had two small Lego sets and milk and cookies delivered to our room. If my kids are happy, I'm happy and it makes it easier to relax. Love this... Read more
from Lake Ridge, Virginia
Submitted on 22-05-2016
This resort is fantastic and allows for a great escape to enjoy golfing, pools or the lazy river. My wife enjoyed a great massage. It was hard for me to believe I was there actually working because it was so relaxing. The food choices were many and all were delicious and served with pride. The staff was attendant to every need.
from Montreal, Canada
Submitted on 23-05-2016
It was my birthday and we were having some Really Good Burgers at the outdoor lobby overlooking the scenic golf course when we witnessed one of the most spectacular firework displays!!! And I got my free birthday wine and deserts :) Talking about Good service!!!
from Indianapolis, Indiana
Submitted on 23-05-2016
The location, setting and service are top notch. Heck I'm not a golfer and the fairways were breathtaking enough to beckon me! Food was great too. The ONLY thing I would suggest is the rooms. They are a tad dated. Well kept but just not up to par with most resorts of this level. Oh yeah the outdoor fires and seating were on point. Go! You won't be disappointed!
from Rutland, Vermont
Submitted on 02-06-2016
I was pleasantly surprised with the location so close to Kierland Commons. Lots of shops and restaurants. I stayed here two weeks due to work and hotel service was very good. There is a full service spa, and very nice pool. The fitness center is average, based on size and type of equipment. It too nice not to go for a run outside anyway. The restaurants were good, with a decent Whiskey/Scotch bar. This is now my normal place to stay when in PHX.
from Elkton, Maryland
Submitted on 03-06-2016
Extremely nice property with lots to do. Restaurants, lounges, golf, close to shopping and 2 pools, 1 pool with a lazy river. Lots of places to relax in lobby area. Beautiful views all over the property. Exceptional Staff. Beautifully appointed rooms. Includes a Whiskey Library and tasting events. Delish desserts available for purchase in lobby in the evening hours. Bagpiper plays in the evenings. Nice outside dining area. Would def visit again if in area.
from Phoenix, United States
Submitted on 03-06-2016
Prestige property,clean and spotless. Conveniently located just cross street from Kireland commons shops and restaurants. Beautiful golf course,with lake in middle. Swimming pool area has things for everyone.Many restaurants to choose from on property as well as kids corner.
from Phoenix, Arizona
Submitted on 04-06-2016
Misha made our first visit to the Westin UNBELIEVABLE!! She was SO nice, professional and wanted to make sure we had a good time. So if your gonna go to the pool area ask for Misha. Plus the lazy river was so relaxing, plus they had some great events as well.
from Tampa, Florida
Submitted on 06-06-2016
I visited the Westin Kierland Resort in December, and am just now getting around to reviewing.. Details below: Arrival / Check-in: The Westin Kierland is in Scottsdale, about half an hour from PHX. Easy drive and easy check-in. Service: There is not much for me to expound on with service, as I didn't have any special requests or spend any time in the facilities. I can say that the service was appropriate. Room: Standard King Room overlooked a courtyard area and the top of a lower roof and air ... Read more
Submitted on 15-06-2016
The resort is awesome, the temperature is awesome, the staff is awesome and the area is awesome! I would recommend to anyone except if you are broke, because it's a bit pricey. But you have more than enough for your money. Bed are comfortable and internet speed is good. Exceptional stay!
from Kansas City, Mo.
Submitted on 17-06-2016
Visited the Westin Kierland for a Honeywell symposium over 5 nights. We had a traditional room which was spacious and very well equipped. It was super clean and the staff was excellent and all very nice. Since everything was paid for by Honeywell, I can't say if it was a good value or not but everything was all at a very high level that I am not used to. Every night, they put on a show outside where they put a video on the side of the hotel. The video uses the hotel windows and structures so we... Read more
from Scottsdale, Arizona
Submitted on 17-06-2016
Have stay-cationed at Westin Kierland several times. Overall good experience - but some opportunities for improvement. Location is perfect - across street from Kierland Shopping & restaurants. Great restaurants on site - but great options across the street too. Evening entertainment is great - bag-pipe player always set up well at sunset - outstanding acoustic guitar player on weekends - and wonderful HD Light Show in back courtyard at night. Room quality is ok - yes very clean - but overal... Read more
from Portland, Oregon
Submitted on 17-06-2016
Every aspect of this experience was excellent -- from check-in, to the spacious and comfortable sleeping room, to dining, to the scotch tasting, to the checkout. Service was timely, cordial, and competent. There for a meeting, so didn't get a chance to go to the pool or to golf. Next time!
from Lubbock, Texas
Submitted on 21-06-2016
Walking into this place for the 1st time was spectacular. The way the golf course shines though the glass when you walk in is quite unique. We had 3 Generations there and fun was had by all. There were a couple of hiccups when we arrived (tv fridge etc), but the staff was on it immediately. I highly recommend this place for a family event. We had a great time! The kids ranging from 10-14, did the flo rider with some of the adults. It makes for great video, and fun for everyone. I highly recomme... Read more
from Lanaken, Belgium
Submitted on 29-06-2016
We had a series of meetings in the hotel and I am impressed by the efficiency and high level of quality. From check in, to personnel guiding you to the meeting room, the buffet during lunch, the sodas/coffee, ... everything was arranged with a smile. It is not a small hotel, but you never get the feeling it is crowded.
from Mystic, Connecticut
Submitted on 30-06-2016
This resort is really great. We went during April vacation and should've written a review right away but- better late than never. We had a corner suite which had a refrigerator and a small kitchenette which was good (no stove or microwave though). The room was spacious, clean and the view was amazing. The facilities accommodate for all ages and while our children are older (past the daycare/ camp stage), they seem to have fantastic programs for young ones too. Check in was great and timely ... Read more
from Chico, California
Submitted on 30-06-2016
Just spent 4 nights here while attending a Nursing conference. Since I am also a SPG member & have stayed in other Westins in the past, I asked if there was any chance of an upgrade and the very pleasant young man (Jordan) was able to oblige. The sweeping wide driveway flanked by regal palm trees, led to the front entrance. On the several days during my stay, I never saw a crowd or line of guests waiting to register - they had several staff available according to the need. A general map of the... Read more
from Palm City, Florida
Submitted on 01-07-2016
Great place. We stayed in the Villas on a timeshare exchange. Staff and management very helpful. Got us in room asap even though we arrived 4 hrs before check in and allowed us a late checkout. Could not have been more helpful. Location is excellent. A couple hr drive to rafting on the Colorado or a trip to the grand canyon. Concierge booked several trips for us. Dining, shopping, grocery all convenient to get to. This is definitely on my recommend list
from Sitka, Alaska
Submitted on 01-07-2016
I have stayed in many different resorts over the years, and this is my all time favorite. The Lazy River Pool is awesome. Giant sling shot for water balloons at the pool and pool side movies on the weekends. Ground are beautiful. Different bars and restaurants throughout the resort. Everything you need in one place.
from Boise, Idaho
Submitted on 03-07-2016
Stayed here for 5 days for a business conference. Beautiful hotel, comfortable, quiet rooms (never heard the other guests), and a super comfy bed. My balcony overlooked the golf course which made for a nice early morning cup of coffee watching the sun rise and the golfers get out to beat the heat! We had all of our meals here as well, and the food was clearly marked to be gluten free and/or dairy free. Very helpful to me! There are also many restaurants to choose from within walking distance, as... Read more
from Los Angeles, California
Submitted on 03-07-2016
Wonderful place for families. Stayed in the villas - had two adjoining rooms for parents/kids and grandparents. Plenty of space, both units had kitchen and washer/dryer. Convenient to a nice pool and table games for the kids. My only complaint was lack of a real sit down restaurant at the villas. There's a cafe that is fine but limited hours and cannot accommodate the crowd on weekend mrnings for breakfast. Gym and saunas were nice. Nelly Cashman's food was sub-par but when we mentioned our di... Read more
Submitted on 03-07-2016
Just came back from a fabulous 4 day stay. Service was excellent. Stayed in a room on 7th floor with 2 beds overlooking golf course. Room was clean and beds very comfortable. Coffee shop and gift shop in hotel for small items. Pools were great, especially since it was 110 degrees! Plenty of ice water offered. Not busy at this time so we never had to wait for anything. Short walk to restaurants and shopping. Can't wait to go back!
Submitted on 04-07-2016
This is an excellent resort. It has all the amenities you need on site, but in a location that also provides great shopping and food if you prefer to go off campus. The lazy river is great! The views here are beautiful. Request a higher level floor if possible.
Submitted on 06-07-2016
While to resort itself was adequate, the spa was not. This was our second visit to the hotel and the second visit to the spa. I was hoping the first visit was not the norm but after the second pedicure there, I was again disappointed. It was painful and didn't last but a few days. For the prices it should have been perfect. Even the massage was not acceptable. When I realized they were not going to our hot rocks on one of my legs I mentioned it to the masseuse and she said she already had in a n... Read more
Submitted on 07-07-2016
Love this hotel very family comfortable still keeping with upscale hotel. The staff is friendly and rooms spacious. The pool is nice and has lazy river. My son loves basketball so was thrilled to have a court to play in. Because of the heat some indoor games would be nice like a pool table. The hotel is conveniently located in Scottsdale. You can walk to Kierland Commons or Scottsdale Quarter or hotel offers free shuttle as well. Enjoyed our stay, will be back!
Submitted on 07-07-2016
This is a decent hotel if you are a local. The family pool wasn't too crowded but the lazy river was full of bugs. The lounge chairs could use an update. Hotel room was nice and we had a great view of the golf course. The food is way overpriced, even for a resort. We ate at local restaurants, since they are plentiful and offer more dining options.
Submitted on 07-07-2016
My fiancé and I booked a week here and the customer service is impeccable. Every time we turned around someone was there to assist whether we needed it or not. We were both in shock and awe of how great we were treated and how every detail was attended to if we made a request. We will be back again for sure. It made for a wonderful and relaxing vacation.
from Billings, Montana
Submitted on 08-07-2016
Well hats off to Andy at the Villas check in desk - great room great view of Fireworks! Great assistance with room modifications after the 4th! "Swoopy Hair" Matt was incredible at both the Villas and the Resort Pool. Nick at the Resort Pool was deeply missed, but I guess he deserves some time off! Nick is incredible, as well! John, our shuttle driver, was very cool and played Awesome Music! You make the party BUS! We really enjoy our time at the Westin - always relaxing and great staff! ... Read more
from London, United Kingdom
Submitted on 10-07-2016
We stayed for 6 nights at the end of May. Check-in was very efficient and the staff were always very friendly throughout the resort. There's so many activities going on at the resort, it's worth checking it all out before you go as it would be very easy to miss. We managed to eat out at Kierland Commons on a couple of occasions and it was great to be able to walk there and back. While there, we managed to get s'mores, finish the scavenger hunt, do yoga each morning, the pool complex and a f... Read more
from Phoenix, Arizona
Submitted on 10-07-2016
As an Arizona native, I have my favorites for staycations in the Valley, but after seeing the FlowRider, I thought this might be a nice change since I was bringing three teenage boys. The property itself sits on a large golf course, near the Kierland Commons shopping and restaurants. There are free shuttles back and forth to this which is nice. We had excellent service at every level at this property. The room was nice and clean and the beds were comfortable. We signed up for two sessions o... Read more
from Tempe, Arizona
Submitted on 12-07-2016
My husband took me here this past weekend to celebrate my birthday. We live in Arizona, so it was a mini stay-cation and was exactly what I needed! We were greeted at check-in by Chris, who was amazing. We were checking in pretty early in the morning because we wanted to hang out by the pool all day, so we didn't expect our room to be ready. However, Chris found us a fabulous room that was available for check-in and he even wished me a happy birthday. We spent the day by the pool just relaxin... Read more
from Corona, California
Submitted on 13-07-2016
Service was nearly perfect. The staff was always friendly and the place was so clean. The pool was very inviting and they brought you ice water pitchers to make sure you were never thirsty. There was music playing and everyone was smiling.
from Phoenix, Arizona
Submitted on 13-07-2016
Once again, the Westin Kierland provided a memorable vacation for our family. At arrival, Patrick made sure that we were properly taken care of. He made sure to recognize our SPG status and accommodated us at the highest regard. As a family, we had a fabulous time at the pool each day with loads of fun activities for everyone! The kids had a blast in the lazy river, water slide, and Flowrider experience. The pool lifeguards were very attentive and that was really appreciated especially since ou... Read more
from Atlanta, Georgia
Submitted on 14-07-2016
Service here is impeccable and with a smile. Speedy delivery on amenities or requests. Very clean facility. There probably wasn't an amenity that went unused by us and all was great. Nelly's has great breakfast, lunch and brunch. We enjoyed the pool side cabanas, gear lending, MAGC all of it. We were celebrating my friend being employee of the year and boy did they celebrate us! Thank you!
from Morton Grove, Illinois
Submitted on 14-07-2016
My spouse and I were going to stay here to celebrate our 15th anniversary but after planning we discovered we had to bring our six year old son with us. We stayed at The Westin Kierland in a one-bedroom Villa, based on an invitation and great deal we received in the mail, from July 3-July 8th (112 degrees - dry heat). Here is are some Pros and Cons of this resort. Pros: 1: The Villas - we stayed in a one bedroom Villa on the first floor (no elevator worries but no view). This Villa was perfec... Read more
from Massachusetts
Submitted on 16-07-2016
Booked this hotel last minute on the Fourth after leaving the Arizona Grand early. We stayed on the club floor and would have liked to stay longer. The Great: - the pool - uncrowded, great kids activities poolside, plenty of comfortable chairs with available shade - the animal habitats in the lobby - kids liked observing the Gila monster and Rattlesnakes, I liked that we didn't meet the latter in the wild - dessert bar in the lobby - ridiculously expensive but delish - buy early bc they sell o... Read more
from Seattle, Washington
Submitted on 17-07-2016
Great service - the staff was very accommodating to my family. This place is amazing for families. Good location, lots of activities, nice facilities. I will stay here again - and bring more friends as well.
from Phoenix, Arizona
Submitted on 18-07-2016
I wanted to take a moment to thank Seth who is one of the managers at the Westin Kierland for making our recent return visit another success. We live in Phoenix and every year we book two rooms at the Westin Kierland for my daughter's birthday. She invites a handful of her friends and they spend the night and following day swimming, watching movies and walking around the nearby shopping area. Every year we ask the front desk to help us with the details to make sure that the group is on the sa... Read more
from Seattle
Submitted on 18-07-2016
This the second time we've stayed at the Westin Kierland for part of our summer vacation. It's a great resort for our family, especially during the summer when the rates are lower. This hotel certainly does cater to kids with all the various activities available. Everything was great during our stay, from the room, amenities, staff, etc. The best part for my son was the Adventure Pool, lazy river, and pool slide. We didn't have a single issue, and all of us had a relaxing time at this resort.
from Wichita, Kansas
Submitted on 20-07-2016
My husband was sent here for a work conference, but we extended our stay by an extra night so he could have some time to enjoy the resort. In all, we were there for 5 nights. Every encounter that we had with a staff member there was very positive. The employees are all friendly and willing to help with anything you need. (Since it was the middle of summer, they make sure the guests all stay hydrated with complimentary water bottles too.) Our room was on the 7th floor with a balcony facing ... Read more
from Sedona, Arizona
Submitted on 20-07-2016
Hey there, this is Betty. We stayed overnight at the Westin Kierland Resort for the first time. We are villa owners and usually stay there, but they were full, so we found a room at the hotel/resort. We got a really big room, probably because we are 3 star owners. It was a handicapped room, didn't need it, but got so much more space and a full balcony with a round dining room table out there. The TV was way big, so Paul enjoyed the British Open Sunday morning. We were able to check in earl... Read more
from Oakland, California
Submitted on 21-07-2016
The property itself is spread out over a large area, so you don't feel cramped in any way. The decor is appropriate for the locale and the air conditioning is just right for the climate. The staff is impeccable; checking to ensure you're alright without being intrusive. My room was really nicely appointed with two queen beds with a large screen TV and a bathroom with glass shower and separate tub. The amenities were great! Two bottles of Dasani water daily, coffee/tea, and bath accessories ... Read more
from Walnut Creek, California
Submitted on 21-07-2016
Can't say enough great things about this hotel. Perfectly situated across from the Kierland Commons and Scottsdale Quarter, there are more shopping and dining choices than you can shake a 7-iron at! Speaking of golf, three 9 hole courses on the property mean you always have time for a quick round or two. The pool area is fantastic, with a main pool where a shallow end leaves plenty of play space for kids and the deeper end (5ft) is perfect for adults to enjoy a cocktail. The lazy river is an... Read more
Submitted on 21-07-2016
I have been here in the past and it was not this bad. First we got to the resort at 6:45pm. And waited for our bags for 45 minutes. After I called 3 times and was told they were in route I finally went to the valet desk and just grabbed them myself! The bell person told me they were never called! Next the only reason I chose this resort for our overnight stay was because of the kid pool. When we finally got our bags to change we were told the pool was closed! It closes at 8pm. I've never stayed ... Read more
from Turku, Finland
Submitted on 24-07-2016
I stayed here for 5 nights on the 6th floor of the main building overlooking the city. The room was clean and nice with a small balcony, which was very nice. The hotel in itself has several restaurants and the Brittlebush Bar and Grill was especially nice for casual lunch. I also enjoyed the pool area and the friendly service throughout my stay.
Submitted on 24-07-2016
I try and come here every summer for my bday as a stay cation. The staff are very friendly & accommodating and the lazy river w piña coladas isn't a bad either! Great place for families or couples alike. Highly recommend! The restaurant Deseo is five stars all the way!!!
from Longmont, Colorado, United States
Submitted on 26-07-2016
A great family get away. Gorgeous views of the golf course. My husband and daughter and I stayed for 7 nights. The resort was huge! I loved the pool and the lazy river. The only thing that wasn't the greatest was the kids club...we went to paint one day and they gave my daughter an aluminum water bottle and permanent markers. It didn't seem very well thought out. But it is close to great shopping! Overall a great place to stay.
from Yuma, AZ
Submitted on 26-07-2016
We were here for just one night to make a doctor's appointment the next day. The resort is very nice with everything you need to enjoy yourself. Large lap pool open 24 hours a day and a large pool with lazy river and surf machine. Plenty of fun for families, particularly when the weather is warm. Very nice golf course and clubhouse. Three restaurants on the premises to meet your needs. One upscale, fine dining restaurant (Deseo), a cafe style restaurant, and a cozy bar/restaurant for pub style f... Read more
from Yardley, Pennsylvania
Submitted on 27-07-2016
this is a top notch hotel/resort. stayed here on business on a few occasions while in Scottsdale. Also stayed here for several events. Nice size rooms. beautiful property. Great pools. great bars and restaurants on property and really nice but small gym. self parking option too
from New York City, New York
Submitted on 27-07-2016
I just came here to attend a conference and stayed for 3 nights. The hotel is beautiful and has a golf course. I don't play it but could still enjoy the property. One thing I would like you to know is that this is a huge property and the staff uses a Segway to move even inside, which is sometimes scary to us. Please be careful.
from Kinnelon, New Jersey
Submitted on 28-07-2016
I am writing this review based on one person that works at the check in counter. I stayed at the Westin Kierland Villas and I was going to eat at Deseo in the Westin Kierland Resort. While I was going to be at the restaurant I had my kids enrolled in the kids club at the Westin Kierland Resort. So I arrived on the complimentary shuttle from the Villas and approached the desk for guests checking in around 5:30pm on July 26th. There was a very pleasant blond woman who greeted me. I wish i ha... Read more
from Ruthin, United Kingdom
Submitted on 30-07-2016
Fantastic hotel with great facilities and accomodation. Helpfull staff and customer services. Good location near to quality shopping and restaurants. No free Wi-Fi was a disappointment to my teenage children and should be reviewed in line with the competition! Its also time to ditch the snakes and geccos from reception area display cabinets. Otherwise thanks for a lovely stay.
from Phoenix, Arizona
Submitted on 31-07-2016
The Westin Kierland is like a home away from home. We've stayed in the Presidential Suite a few times. Everyone is on their game here. Top service. Great attitudes. Attention to detail. I never have to worry about what type of service, food, or room I will receive. They always exceed expectations. Try Nellie Cashman's while there for breakfast. Enjoy the bag piper at sundown on the north lawn. If you have time ry out the spa and get ready to relax. My favorite stay cation.
from Sugar Land, Texas
Submitted on 01-08-2016
Our family stayed in a one bedroom villa for 12 days. The amenities were awesome and having a small kitchen and laundry inside our room was the best! The staff went above and beyond to make sure we were taken care of. My boys are ages 9 and 5 and can't wait to come back next year. I especially like staying in Building 4, since we can park our car under the car ports. I only have positive things to say.
from St. John's, Canada
Submitted on 02-08-2016
We booked this vacation last minute as a birthday celebration for my husband. I was aware it was going to be hotter than the surface of the sun, but thought why not! We're glad we did, definitely request higher floors 10-11 and view of golf course. We would sit on our balcony at night and listen to the bag piper and watch the lightening storms over the hills/ it was incredible. This resort really had everything we wanted for a long weekend get away. Adults only pool was a haven and bar/ food se... Read more
from Bloomington, Illinois
Submitted on 07-08-2016
Stayed here with family for four nights. The property is very nice and has many options for food and spirits. There is a bag piper that plays every night for one hour. We found that it was enjoyable. The pool area is nice. The golf courses are nice. The staff was wonderful.
from Cottonwood, Arizona
Submitted on 07-08-2016
My husband and I decided at the last minute to stop here on our way home from Tucson. We wanted a quick getaway after dropping off our daughter at college. We don't use valet, so our walk was a little far. We had a warm welcome upon arriving. Our room was really nice, spacious, clean and I've cold! We enjoyed the lazy river and pool very much. It was very crowded and the walls are thin, so you do here everything which is bad, but we still had a great time! Can't wait to go back!
Submitted on 09-08-2016
We were here for a business conference but also made it a mini-vacation. The room was clean and comfortable, but our window overlooked a large awning and parking lot so we weren't able to enjoy much of a view. The staff at the resort was friendly and helpful and very responsive to our occasional requests. There are several very good restaurants inside the hotel, along with a few bars and a scotch library. We didn't have an opportunity to sample all of them, but those that we dined at were excel... Read more
Submitted on 13-08-2016
Staff is amazing 10 out of 10!!! Many amenities for kids and adults. Pools, restaurants, golf courses, SHOPPING, kids club, spa plus many more things to do. We all agreed that our best meal was at Brittle Bush (steak tacos)!! We will definitely be back.
from Mornington Peninsula, Australia
Submitted on 14-08-2016
We only stayed here for a couple of nights, but wished we had longer to enjoy the facilities. Neither of us a golfers but there is so much more to enjoy - the cafes and restaurants are top class, the pools are great and the shop well-stocked. You can get a coffee at any time of the day or night and even just spend time in your room, overlooking the grounds. The only difficulty we found was actually leaving the resort. As it is a long way out of town, you have to drive yourself or use their very... Read more
from Maricopa, Arizona
Submitted on 15-08-2016
We arrived at the property not really knowing what to expect, except that it is a 4-star resort with a focus on golfing. Well, there were 5 of us, spread over 2 rooms, for three days. The kids had fun in the lazy river, as well as exploring the property, and relaxing in the room. The adults enjoyed some relaxing time in the adult jacuzzi, as well as a nice breakfast on Sunday before checkout. Except for the party of drunks who camped out under one of the bridges on the lazy river, like the m... Read more
Submitted on 15-08-2016
My husband and I recently stayed here for a business trip and added a few extra days to our stay to relax. When we come to Phoenix, Kierland is our preference. We unfortunately checked in the same Saturday the hotel was offering a "Staycation" for Arizona residents of $100 per night. Needless to say the service was lacking due to the influx of people coming in. The recovery by the Westin to right our areas of concern were exemplarily. Seth (GM) was very accommodating and the server and mana... Read more
Submitted on 16-08-2016
This hotel exceeded our expectations. The staff was very professional, always attentive and accommodating. The rooms were very clean. The amenities were also very good. There was nothing wrong with this hotel.
from Connellsville, Pennsylvania
Submitted on 17-08-2016
We have been going to Westin Kierland for many years. We love it here. It's beautiful and the staff is so friendly and will do anything to make sure that your stay is as close to perfect as it can be. We usually try to request a specific building to stay in and if we can't get that building we get our next favorite. The villas are beautifully decorated and well stocked. There's so much to do here! Plenty of restaurants, several pools to choose from, and just something for everyone! We wal... Read more
from Calgary
Submitted on 03-09-2016
We were here last week and had an amazing time. The grounds are immaculately clean with palm trees welcoming you at the hotel entrance. The room is very clean and cozy, beds are comfortable, washroom is very Westiny-classy and neutral. My kids age 8 and 3 enjoyed at the lazy river and my 8 yr old had a blast at the slide. We enjoyed their family games as well. Food is definitely pricey but just a few steps away is Kierland Commons with great restaurant selection. The view is definitely the ... Read more
from Oklahoma City, Oklahoma
Submitted on 06-09-2016
We stayed at the condos rather than the main hotel and loved it. It is near several grocery stores so we could stock up for the weekend. The condos were well-appointed and I highly recommend doing those. The resort is within walking distance to several amazing restaurants. We ate at several around there and they were all great. cons: 1. The Adult's only pool was rarely just that and, though more regulated during the day, at night we had several families use the pool with their very loud k... Read more
from Dallas, Texas
Submitted on 06-09-2016
Sprawling resort with plenty of amenities. We were there during Labor Day weekend, so imagine the crowd that flocked the resort but we never felt overwhelmed because the resort seemed large enough to accommodate everyone. Enjoyed the pool area and lazy river, as well as a couple of the restaurants on site. The following individuals are worth mentioning: Chris at the front desk, Olivia the concierge, Orlando, Sarah, Chris, David and Enrique (I think?) at Nellie Cashman's and Mitch at Deseo--great... Read more
Submitted on 06-09-2016
We usually do a staycation here. This is a beautiful resort with great sunsets over the golf course. The staff is great! Always helpful. The pool area is awesome, small mini water park. The beds are awesome, room service, all of the resturants on property are really good. Worth the stay
from Helena, Alabama
Submitted on 08-09-2016
This is a resort, not just a hotel. The rooms are very nice and well designed. This is a luxury getaway location that is easy to get in and out of. Having a car is not a necessity but is helpful. They have fabulous food and wonderful service. The golf course is beautiful and the spa is fabulous. When I have time for a getaway, I will come here!
from Whitefish Bay, WI
Submitted on 12-09-2016
Not only is the Kierland visually a stunning resort, it is a wonderful resort to visit due to the staff. Everyone that we encountered from check in to the Lazy River crew to the restaurant/bar servers make one feel pampered. This stay was short (two days) for a family event, but we will return.
from Highlands Ranch, Colorado
Submitted on 12-09-2016
The family wanted to get one last blast of summer in so we hit the Westin Kierland up for Labor Day weekend. Blast is exactly what we got. They put on a summer close out pool party for the weekend that was excellent. Free Flowrider, Daily poolside bbq, live music, pool games it was incredible. Will likely make this an annual event. We were in the villas and our 2brdm villa was huge. We had 8 people and never felt crowded. We used all the pools at the resort and the villa side. The lazy ri... Read more
from Philadelphia, Pennsylvania
Submitted on 12-09-2016
Girlfriends weekend. We Went specifically to hop on the tube and float the day away on the lazy river pool. Room was just fine. In the villa rooms by golf course. Private balcony and we overlooked the lazy river. Deseao's has great ceviche taco with tuna and lobster. So great. Main complaint was that kids under 12 were wild in the river jumping off waterfall no tubes and had no care that there were adults in this pool. Sat. lifeguards didn't move unless we pushed them. Sunday's did a bette... Read more
from East Windsor, New Jersey
Submitted on 12-09-2016
I stayed at this hotel for a conference. It was my second time at the hotel in the last few years. The grounds are impeccably maintained and the rooms are comfortable and well appointed. There are a wide variety of food options on the resort and the resort is walking distance from Kierland Commons that has many decent food and shopping options. There is a complimentary hotel shuttle that makes local stops. The gym is decent and the pool area has plenty of chairs and a lazy river with a slid... Read more
from Exeter, United Kingdom
Submitted on 13-09-2016
The Hotel was booked for us by AZ Elite Auctions as we were doing a Presentation for them on the Saturday. We were also on TV promoting the event on FOX 10. The room was excellent, clean and Tidy. The Food was excellent, though my Business partners Steak was cold..!! The building is very large but beautifully kept. My B.P said the Gym and swimming facilities were superb and as always the staff were Fabulous. All in all we give this establishment, High Marks...
from Orlando, Florida
Submitted on 13-09-2016
Stayed at the Westin for a work convention. Accommodations were just breathtaking. Sits on an 18 hole golf course so you have a great view regardless of where your room is. It would be an amazing location for a wedding. Everyone of their staff members are great from the valet who will run and get you a recyclable bag to the wait staff. All very friendly. Would stay here again.
from Kirkland, Washington
Submitted on 13-09-2016
Stayed for three nights over Labor Day weekend. The property is beautiful and quite large. We were in the main building not far from the elevators so it wasn't a problem for us, but if your room is further out it could be a walk. Really enjoyed our stay, and there is plenty to do at the resort without leaving if you don't want to. We ate at four different restaurants on property, and got coffees and small snacks from the coffee bar. If you want other dining options or shopping, there are sev... Read more
from Elyria, Ohio
Submitted on 17-09-2016
Great location, near an outdoor mall with plenty of restaurants and shops. Wonderful resort with golf, entertainment, spa, pools, restaurants, bars, outdoor fire pits and seating areas. Had a chocolate dessert bar one evening that was exceptional. Room was large, clean, had a great view of the golf course and mountains with a small balcony. Hotel staff was very accommodating and friendly.
from wantagh,
Submitted on 18-09-2016
Every member of the hotel staff was super nice. They went out of their way to make our stay special. The desert cart in the lobby each evening was awesome! The rooms were spacious, clean and the shower was awesome. The shower had a rain head but also a hand sprayer. There was also a separate bath tub. Everything you could want in a bathroom! The pool area was very pretty. Food was tasty too. I wish there were more activities for kids to get involved in. We have been to other resorts whe... Read more
from Lubbock, Texas
Submitted on 19-09-2016
We stayed here in Sept. and thoroughly enjoyed it. In fairness, we had a much lower room rate due to the time of year, i.e. not peak time but what a great deal for this quality of property. The rooms were spacious and even though we had rooms over looking the drive way, there were beautiful mountains in the distance which made the view attractive. I'd get rooms overlooking the golf course if I were to go there again. The entire staff was well trained and made you feel like you really were a... Read more
from Los Altos, California
Submitted on 21-09-2016
The Westin was a great resort. Golf course at the hotel. Great breakfast buffet everyday. The rooms are upscale rooms, nice and clean. They have a couple of nice bars to have drinks, a nice lobby bar area for sitting in a big open area and a sports bar with lots of TVs for watching sports. Great hotel!
from Los Angeles, California
Submitted on 23-09-2016
We are an adventurous and wild family of 6 who has been long time SPG platinum members. We have traveled all over the US and Mexico with our SPG points, often with even extended family making our trips up to 14 people at a time. This time however my husband and I decided we needed a last minute family regroup before the madness of soccer season began. WE have stayed at the Kierland before several years ago. It was great but this past vacation was exceptional. The staff was as friendly, helpful a... Read more
from Mesa, Arizona
Submitted on 25-09-2016
Stayed here on a 2 day business event booking Friday night Sept 16. Upon arrival we were impressed with property and views. The staff did an excellent job of accommodating the event attendees during multiple meetings and dining bookings. We commented on the high quality of the food prep and presentations. The stay was enjoyed start to finish with the only negative being my own! While sitting out in the lobby courtyard Friday evening in the dark, I managed to lose my wallet. Credit cards, dri... Read more
from Rennmaus111
Submitted on 29-09-2016
We stayed for 4 nights in this beautiful and very clean hotel. AC was a little loud. Staff was friendly. We were a little stunned that wifi was not free since it was free in other upscale hotels we visited on that trip, even at another Westin is was complimentary, especially since we are SPG members - perhaps cause we did not book with the hotel website!? A very good breakfast buffet was included in our package though, and we liked it a lot. The location with a nice shopping mall in walking di... Read more
from Chicago, Illinois
Submitted on 03-10-2016
My husband and I just returned from staying five days at the Westin Kierland in Scottsdale. What a beautiful and relaxing stay we had! From check-in to check-out, the service we received was warm and positive. We especially want to recognize Nick, our bartender at the Rim Bar. This young man was so friendly and went above and beyond making us feel like special guests at his hotel. Andrea, our server, was also a joy. She even remembered our name from the previous night even though we had only ord... Read more
from San Francisco, California
Submitted on 03-10-2016
I was pretty disappointed with this Westin property. The location in Scottsdale is pretty nice and the surrounding area of Kierland Commons shopping area is convenient and easy to walk to some shops and good restaurants nearby the hotel. I thought this hotel would be nicer overall. The cleanliness of the room is what bothered me. What a joke---popcorn ceilings, dirt/track marks all over the bedskirts, gross dirty looking stains on the wallpaper. I think they can afford a re-model in the ... Read more
from Boonsboro, Maryland
Submitted on 06-10-2016
This Hotel/resort is spectacular in every way. The room was awesome. Food was excellent. Best of all the staff were helpful, polite and gracious. Location is perfect with lots of amenities and nearby restaurants.
from Boulder, CO
Submitted on 06-10-2016
In business conference at the hotel all day. Ready to kick back in the beautiful pool. Change and tell all the way there only to hear that the pool closes at 5! Absolutely ridiculous! Oh they do have a 24 hour pool for adults only right next door, but the pool is a standard rectangular pool and the hot tub was no bigger than two portable home hot tubs! So much for a "resort". The hotel is speed out with much of the rooms down a maze of corridors. I truly felt like a gerbil in a cage walking the... Read more
Submitted on 07-10-2016
We return each year around this time of the year to The Westin Kierland Resort. It has everything we need to relax and enjoy our vacation. The view of the mountains out the patio door is magnificent, we very much enjoy the cabanas in the Relaxation Pool and the service is great there. There is so much more to enjoy at this resort (close to shopping and many restaurants in the area). We enjoy our time here each time we visit.
from Seattle, Washington
Submitted on 07-10-2016
Pros: Beautiful area; Coffee Flats offerings, pricing, staff; bag pipes and scenery; easy self-park; convenient location; decent rooms; as always COMFORTABLE beds; kids compass program where they go on a scavenger hunt, earn stamps and exchange for pins-wow!; helpful staff at the Mining Company, s'mores - thank you! Cons: A true maze of a journey to find your room; ants all over pool area; early closing time if the adventure pool - 5 pm; strangely the worst toilet paper quality; locals using a... Read more
Submitted on 08-10-2016
I stayed at this hotel with my wife twice in a period of about 3 weeks. The area is very nice. About a quarter mile away is a nice shopping and entertainment district with a few great restaurants and bars. The rooms are typical Westin with a southwest or Arizona flair. Clean, and well kept with a bed that's amazing. As a SPG platinum the Breakfast option is access to the club lounge which isn't the best I have seen. The Westin in Downtown Phoenix runs circles around this one. It's actua... Read more
from San Tan Valley, Arizona
Submitted on 09-10-2016
I made arrangements for a surprise birthday weekend for my husband. Each and every step was uncomplicated and made my surprise easy. Andrea worked with me and added a special treat for my husband once we arrived at our room. When we stepped to the reception desk Marissa was a delight and within minutes we were ready to see our room. Every staff member was pleasant, ready to help, and smiling! The Westin Kierland is a beautiful property with large rooms, nicely decorated, and quiet. The... Read more
from Brooklyn, New York
Submitted on 12-10-2016
Alas, I got to enjoy pretty much nothing of this gorgeous resort, due to a short business trip. But in the 24 hrs I did spend there, I appreciated the beautiful grounds. Super friendly service does not hurt, as a spacious and comfortable room. Food was a nice southwest Mexican mix. Beatific outdoors with a bagpiper to complete the idyll. Hopefully, next time, I will have a chance to utilize all the amenities.
from Yorba Linda, California
Submitted on 12-10-2016
I had made reservations for 2 rooms - 1 for adults, 1 for kids - and requested adjoining rooms. I had originally contacted the hotel by phone to find out if they even offered adjoining rooms and found out yes. Great! Well, a few days before our arrival the concierge starts emailing me and my only request was for the adjoining rooms. No problem for $25.00. What! Now, I was never told that when I called originally and since it was adults and kids, that meant everyone would be split up. Afte... Read more
from Plainview, NY
Submitted on 13-10-2016
I absolutely loved this resort, great location beautiful property! We had a great view of the golf course, room was spacious, clean and bed was so comfy! Great location right across the street from keirland commons which has nice shopping and some great restaurants. The lazy river ride was great just wish was open for more hours. Service was great from the front desk to the pool area, everyone very friendly. Would definitely stay again when in the Scottsdale area!
from San Francisco, California
Submitted on 16-10-2016
This is a beautiful property with many amenities. The pools are great, the gym is well equipped, the rooms are nice and for the most part staff are friendly. Unfortunately there are a couple of managers at the resort that have overestimated their own importance and have taken it upon themselves to prevent their guests from having a good time. Specifically the bar manager "Todd" is a little overzealous with cutting off guests at the bar. I was recently staying at the hotel for an event and he cut... Read more
from Troy, Michigan
Submitted on 17-10-2016
The venue is spectacular from the time you enter the lobby. What a sight. Everyone talks service today, these folks epitomize it. From the time we arrived we were spoiled with what others advertise, but never quite live up to. Carie at the Brittle Bush restaurant was exceptional. Thanks for the best of times. Can't wait to go back.
from Fairfield, Connecticut
Submitted on 21-10-2016
The welcome of the staff was really friendly and courteous. I felt welcome and appreciated. Especially the staff at the Starbucks made me feel like a local from the first moment on. A special thank you to Albana and her team.
from Oakville, Canada
Submitted on 24-10-2016
Just got back from Arizona, my second stay at this resort. When you walk in there is this fabulous scent that follows you everywhere you go. The views are beautiful of the golf course and the mountains. This location has it all, great pool and last river for the kids and families, great restaurant choices, patio area is beautiful during the daytime and night. Rooms are spacious with great amenities and the service from staff is excellent I will be going again next year for sure.
from Leawood, KS
Submitted on 24-10-2016
The Westin Kierland Resort and Spa has a choice location on several acres in North Scottsdale across from the very stylish Kierland Commons. There is plenty of self-parking as you make your way to the lobby where you are met with beautiful views out the back of the hotel where there is a very challenging golf course. This hotel has it all to include villas, golf, walking trails, fine dining and a caring staff. The rooms are spacious and well designed. The big plus are the shops across the st... Read more
from palm beach, Fl
Submitted on 25-10-2016
Room with stunning views out back, lots of choices to eat and drink. Best family place you could imagine. Golf is featured, but the activities for kids is what impressed us most. Staff can care for your kids 24 hours as needed for your mental health. Yes, all day camps and even pajama parties every night.
from Aurora, Canada
Submitted on 29-10-2016
I went to the spa (did not stay at the hotel this time) to get my hair done. The staff was really welcoming, nice, friendly and caring. The nice lady who did my hair (K.MEL BAUER) was absolutely amazing. She really just got everything right and made you feel so special. Great job, will be back for sure. PS : the only thing I would add and this is for hotel management, it is really time to update the salon..
from Oklahoma City, Oklahoma
Submitted on 29-10-2016
My reviews have been favorable; except this one. Although the property and scenery is gorgeous, the reception staff that "helped" me were rude at check in, not so helpful when locating places on site and condescending when I called regarding my folio. Shuttle service, bell men, food service and housekeeping were great, genuinely kind and helpful. Sidebar: I was quite surprised to see a Murphy bed. The front desk person could have prepared me. Although the room was "clean" there was a weird sta... Read more
from Holland, Michigan
Submitted on 31-10-2016
We stayed three nights for a wedding in the area. Our room and view were superb. The grounds and lobby couldn't be nicer. We used the free shuttle to travel to and from the Quarter for dinner. No problems with the logistics. Our favorite part was spending time at the pool and floating around the lazy river. The pool attendants served us water without even asking and were always available for anything we needed. I only wish we could have stayed longer!
from Bergen, Norway
Submitted on 01-11-2016
Just loved this hotel. The room, the staff, the coffee shop, the bar, the spa and just the atmosphere - one of my favorites hotel ever. Stayed at the hotel alone for a whole week while I was picking up my daugther who gradutated highschool i Scottsdale Arizona - and everything was just perfect from start til end. I had a rental car so I could get around - and the location was so perferct to our needs. Highschool, family and friends. Also loved the bus that took me to Kierland Commons for shoppi... Read more
from Tampa, Florida
Submitted on 01-11-2016
I am here for a work thing....and I arrived late last night; from the moment I arrived until right now I have slept well, been out twice; walked and enjoyed a lovely day. Had the best breakfast I have had in a very long time (my standard) and have received outstanding customer service! Even from the guy watering the flowers very early! Front desk seems a tad slow but that is due to what I believe is the attempt to please!
from Redondo Beach, California
Submitted on 01-11-2016
Great vacation getaway!! My husband and I were there over Labor Day weekend. Our villa was facing the mountains overlooking the golf course, very nice with great balcony for morning coffee and evening wine!! Everyone is very friendly and helpful. Nice pool bar and great pool service, they even bring you a pitcher of water along with plastic cups. We enjoyed the wine tasting held on the property one evening. It's worth the walk down the path to the hotel for happy hour and listening to the ... Read more
from Laguna Niguel, California
Submitted on 02-11-2016
I spent two nights in this resort to attend a business meeting. From the airport, it was about a 30 minutes drive without traffic. Check-in was prompt and courteous and my room (standard king sized bed) was spacious and clean (pictures on the website felt accurate). The bed was comfortable and the bathroom had a separate full sized bathtub and shower with two different heads. If you have mobility issues or don't like to walk, I would recommend requesting a room close to the main elevators as... Read more
from Oakland, Michigan
Submitted on 06-11-2016
It's situated close to downtown with a golf course inside the resort. Tje resort has everything needed to enjoy a day or two. Bar was nice with open feel. Room was spacious and well maintained. Even cityview room had pretty good view
Submitted on 07-11-2016
Beautiful hotel/resort. Great views, exceptional customer service. Stayed 4 nights. First room assigned was fine, but it was a long walk from the lobby. For the next 3 nights were given a ground floor room facing an outdoor courtyard with all kinds of cacti and our own private fire pit. Also a nice large fire pit in the main outside courtyard area, plus a bagpiper playing at sunset every evening. Very upscale but down to earth. We don't play golf, but the course is so beautiful I want to play an... Read more
from Marshfield, Massachusetts
Submitted on 11-11-2016
We stayed at this resort in October and enjoyed the resort but wouldn't go back. Pros: The staff were very friendly. The bed was the most comfortable bed I have ever slept in. We enjoyed the buffet in the morning lots of options. The adult pool was nice Cons: They charge for internet service in the room $13.00 a day a bit much seeing that most hotels offer it free of charge It had more of a business feel to it than a resort feel.
from Santa Barbara, California
Submitted on 13-11-2016
Arrived on a Sunday around 1500 mst.. had called to ensure room was available and upon arrival.. it was not... very poor way to start the customer experience. Room was small with limited balcony view. BR was adequate size and suitable. Floors were quiet and bed comfortable. Internet is TERRIBLE.. Westin must improve strength and consistency.. Friendly staff.. notable from Grant. Terri, Nicole and Ann.. Might consider a separate SPG platinum line to expedite check in and out. Food pricing is on t... Read more
from Wichita, Kansas
Submitted on 14-11-2016
Very nice hotel, every evening a bag piper plays at sundown, excellent brunch everyday, nice size room and every evening their is a dessert bar in the lobby. It is located to a very close to upscale outdoor shopping area within a 3 block walk from the hotel & lots of places to eat.
from Perth, Western Australia
Submitted on 14-11-2016
A short stay at the Westin Kierland was quite simply a superb experience, Delightful, well-appointed guest room, friendly staff, excellent onsite amenities and superb Food and Beverage facilities made this stay truly memorable. The hotel's layout and design is quite stunning. Dinner in Deseo exceeded expectations with a Spanish twist to the food. The breakfast buffet in Nellie Cashmans' Monday Club Café was also first rate. Would hope that I have the opportunity to visit again and next time, st... Read more
from San Francisco, United States
Submitted on 20-11-2016
I have stayed at this property a number of times in the past to keynote various conferences being held there. I always thought the property had great bones, spectacular vistas but also felt something was missing. Not anymore! I was there this past week to deliver a speech and was blown away. As someone who routinely travels more than 300,000 air miles annually and stays in at least 100 hotels each year -including all the great ones...and some bad ones -I give this property five stars! The ent... Read more
from Philadelphia, Pennsylvania
Submitted on 23-11-2016
Located over a golf course and is a resort. I stayed for 4 days while attending SNO and was assigned hotel by SNO or my company so I had no choice or would not pick such an expensive place. Pros: nothing good very near but within 15 walking. restaurants and shopping (approx 15 min walk) in safe area, beautiful views and quaint. Good customer service overall with exceptions below. Clean and large room, comfortable bed, balcony and nice views. Room well decorated with average coffee machine. I w... Read more
from New York City, New York
Submitted on 25-11-2016
Recent short stay for a business trip. Hotel and grounds are immaculate, staff friendly and rooms well appointed. Plenty of food and drink options, and walking distance to shopping and restaurants off site. I appreciated recognition of my gold SPG status and would definitely stay here again.
from del mar, ca
Submitted on 27-11-2016
Loved the grounds and the lazy river. Went our for a long girls weekend. Lots of shopping within walking distance too. The staff was always very friendly and helpful. No complaints. Would definitely come back.
Submitted on 28-11-2016
Located in north Scottsdale. The resort is a first class facility with golf course, multiple pools and several excellent restaurants on site. Staff very friendly and efficient. Excellent dining and shopping very close to resort and served with hotel shuttle.
from Santa Monica, California
Submitted on 28-11-2016
We absolutely loved the adult pool & the lazy river. It was a blast! But it was kinda weird that the "Okay Corral" for kids was next to the adult pool. Either way, it was great! We took advantage of the resort fee & spent a lot of time at the spa utilizing the steam room and sauna. We didn't go to any of the restaurants on property as we were visiting family so we ate a lot at their favorite local spots. Overall though, a great place to stay! Some good local spots are: Breakfast - Matt's B... Read more
Submitted on 29-11-2016
Kierland has all the usual resort amenities, along with a strong staff. Excellent sleeping rooms, well-equipped, comfortable, not usual business-traveler small. Excellent restaurant and room service people.
from Union City, New Jersey
Submitted on 30-11-2016
I had stayed at Fairmont down the street, before coming to this hotel. So was expecting a down grade. The staff really made a difference in this hotel. Friendly check in and check out. Breakfast staff were also extremely helpful. The best part of this hotel is a text service that can book your spa appointment via text. They are available 24/7 to respond to your needs. So fantastic. The hotel did charge $25 for resort fee to use the gym and wifi. I thought this was reasonable. The equipm... Read more
Submitted on 01-12-2016
We booked this hotel off a recommendation and couldn't have been happier with our stay. Great room and overall awesome resort. Two pools, including a lazy river and awesome water slide (yes my husband and I went down the water slide). Great spa and golf and the restaurants- WOW. Definitely do the epicurean experience if you're there on a Thursday in Deseo- cannot say enough good things about the chef and his staff! Also there is a shuttle to a shopping center across the street which was handy a... Read more
Submitted on 03-12-2016
We had a chance to stay at the Westin over Thanksgiving for a family trip and we enjoyed our time here. This is the first time in a long time that we only used our hotel to sleep and not as a home base for exploring the area. The staff was very friendly and we enjoyed having the coffee shop and the New Balance gear lending for workouts. We typically stay in more design-centric hotels, but this was a nice change of pace for a more family-oriented stay. We did notice a lot of families with childre... Read more
from ann arbor, mi
Submitted on 03-12-2016
I spent hours searching out a resort in town that would accommodate our family reunion. I was so incredibly surprised at how perfect the Westin Kierland Resort was (not to be mistaken for the Westin Kierland Villas). We booked a corner suite which was 2 bedrooms, 3 full baths, large entry-way, huge living room including a sofa bed and dining area, and kitchenette (Really just a sink without warm water and a full fridge). (note: we had to go through in-house reservations to book this room -- i... Read more
from Toronto, Canada
Submitted on 04-12-2016
Had a very good time here a couple off weeks ago. Played the golf course many times and it was in good shape. Course is what you would expect from a resort course. Restaurants in resort had mixed reviews from our group but the pub at the golf course was a great lunch place. Service was excellent and I had two rooms for my stay both good however bathroom on main floor room plumbing wasn't the best. I would go back to this resort again and will go back.
from Kansas City, Missouri
Submitted on 04-12-2016
I love visiting Scottsdale and this is a fun place in a great location. The hotel is in great shape, well maintained and is adjacent to a very good golf course. Love the bag pipes at dusk and the outdoor fire pit. The bar area has some arizona wildlife on display which adds to the ambiance of this desert resort. As a SPG platinum member, the club level hospitality room could have better food and the walls in between the rooms seem thin or poorly sound proofed since you can hear everything in... Read more