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Westin Phoenix Downtown

Phoenix, AZ, US (PHX)

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Based on 712 reviews
The Westin Phoenix Downtown will ensure to bring intuitive services and refreshing amenities that will make guests feel their very best.
Room & Rates
Club - Westin Phoenix Downtown - 1


  • Flat Panel TVs
  • Free National Newspaper (Weekdays)
  • Cable Channels
  • In-Room Movies
  • iPod Docking Stations
  • King Bed
  • 540 sq ft / 50 m²
  • Westin executive club benefits
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Deluxe Room - Westin Phoenix Downtown - 2

Deluxe Room

  • 500-540 sq ft / 46-50 m²
  • Floor-to-ceiling windows
  • One King Bed
  • Flat Panel TVs
  • Free National Newspaper (Weekdays)
  • Cable Channels
  • In-Room Movies
  • iPod Docking Stations
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Westin Phoenix Downtown
333 North Central Avenue, Phoenix, AZ US 85004


A stay at Westin Phoenix Downtown places you in the heart of Phoenix, walking distance from Herberger Theater Center and Orpheum Theater. This 4-star hotel is within close proximity of Phoenix City Hall and Phoenix Convention Center and Venues.

Why Stay Here

  • Free Newspapers in Lobby
  • Outdoor Pool
  • 24-Hour Fitness Facility 

Resort Details

Dont miss out on recreational opportunities including an outdoor pool and a 24-hour fitness facility. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and wedding services. Grab a bite to eat at the hotel\\\\\\\'s restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are served on weekdays in the restaurant for a fee. Featured amenities include high-speed (wired) Internet access (surcharge), a 24-hour business center, and limo/town car service. Planning an event in Phoenix? This hotel has 435 square feet (39 square meters) of space consisting of conference/meeting rooms, a ballroom, and banquet facilities. Parking (subject to charges) is available onsite.

Accommodation Details

Make yourself at home in one of the 242 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Relax and take in city and mountain views from the privacy of your room. 40-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with showers feature rainfall showerheads and makeup/shaving mirrors. 


Notifications and Fees

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Breakfast fee: between USD 4 and USD 18 per person (approximately)
  • Fee for in-room wireless Internet: USD 15 (for 24 hours, rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 15 (for 24 hours, rates may vary)
  • Fee for high-speed Internet (wired) in business center: USD 6.95 (for 15 minutes, rates may vary)
  • Valet parking fee: USD 29 per day
  • Rollaway bed fee: USD 20 per night

  • 24-Hour Front Desk
  • Breakfast Available (Surcharge)
  • Business Center
  • Conference Rooms
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Morning Paper
  • Lounge/Bar
  • Outdoor Pool
  • Restaurant
  • Tour Assistance
  • Valet Parking (+)
  • Wireless Internet Access (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 712 reviews
from Gulfport, Mississippi
Submitted on 11-05-2016
This is one of my best hotel experiences. The property was very nice. The staff was so friendly and accomadating. I couldn't ask for a better experience. I had a room with a wonderful view and the morning breakfast in the club lounge was delicious. Honestly, I felt very special while staying here. If I travel to Phoenix again, I will stay here!
from Provo, Utah
Submitted on 15-05-2016
This isnā??t one of the most memorable hotels around, but I think it is a great value. The rates are very reasonable and the location is great. Room was nice and quiet with a great view. Staff was accommodating. Youā??re within walking distance of everything in downtown Phoenix. Will return.
Submitted on 16-05-2016
Stayed here after I got married. All of the staff were extremely nice and helpful. The valets Jose B. and Colton gave us great breakfast recommendations and were very helpful with our overall stay at the hotel.
from Tucson, Arizona
Submitted on 16-05-2016
Just returned from a weekend at the Westin Phoenix Downtown and loved it. Very friendly, caring staff that were there when we needed them. Arrived Friday late afternoon to an upbeat team ready to make sure our questions were answered. Our room on the 15th floor overlooking downtown and Chase Field was luxuriously comfortable and spacious, and so quiet. Love the Heavenly Beds of Westin. Walked at least 10,000 steps each day going through the neighborhoods, the Phoenix Art Museum for the extra... Read more
from Boise, Idaho
Submitted on 17-05-2016
I spent a couple nights at the Westin while in town for a business conference. The hotel is in a great location, within walking distance of restaurants, professional stadiums and other venues. The hotel itself is very nice, with great rooms with tall ceilings, floor to ceiling windows and plenty of room to spread out and get some work done. If you are in need of healthy meals or snacks, the Westin has that too.
from Austin, Texas
Submitted on 29-05-2016
My stay at the Westin Downtown Phoenix was very rememberable ! I stayed in one of the suites for a friends birthday and it was very modern and had a fabulous view! If I stay in another hotel in downtown Phoenix, the Westin will surly be the one!
from Arizona
Submitted on 30-05-2016
Everyone there is great. Makes you feel like you come there every week. Very helpful with anything you need.We have stayed at the more prominent hotels like The Palmamer, Has big street appeal, but hard to get to the fun areas of the city. Everything is walking distance from the Westin. Beautiful rooms. Can't say enough. I believe we are going back next week.
Submitted on 01-06-2016
We have stayed at this hotel on two occasions and each time we have been more than thrilled with our experience. The views are amazing and the staff is friendly and helpful. The bath offers an out-of-this-world experience.
from El Paso
Submitted on 02-06-2016
I stayed at Westin Phoenix Downtown for a combination trip: 2015 Arizona Rock N a Roll marathon followed by a scientific convention. The Westin hotels have a "running concierge" for big races. This is a man who leads day before fun runs, hangs around in the lobby and answers questions. He is nice, he sends out cards. This hotel is convenient to the light rail system, which is the easiest way to get to the half marathon start line. I ate at the restaurant 3 times, very good, no waiting. Thi... Read more
Submitted on 08-06-2016
I was up at the Westin in downtown phoenix last weekend for the annual comic con event. The hotel is easy to find and a bit out of the way in case you don't want to be in the hustle and bustle of the con. The staff was nice and allowed us to check in at 9 am when we got there which was nice cus it gave us a chance to go up and set our stuff down before a full day of con adventures. The room was nice and the AC worked great for the weekend. The hotel has cucumber water downstairs for guests s... Read more
from Tucson, Arizona
Submitted on 12-06-2016
I have stayed at the Westin Downtown on 2 different occasions and both have been magnificent. I travel up to Phoenix from Tucson to watch Ball Games at Chase Field and I love staying here because of the proximity to the Stadium and the awesome restaurants around the hotel. The hotel staff is awesome and the service is good. They always have fused water and make you feel healthy. The Hotel smells great! The restaurants north of the hotel are awesome. I plan on staying here more often. I... Read more
from Walnut Creek, California
Submitted on 13-06-2016
This is my hotel of choice whenever I am in Phoenix. Clean and definitely luxurious. The staff is extremely attentive, going out of their way to make sure all your needs are met. It is such a great place to come home to after a long hard day - too bad I couldn't get to stay longer.
from winston-salem
Submitted on 14-06-2016
I was here for a long weekend. The room (a king) was huge, and the bathroom was spacious and had plenty of room. The wifi (free if you're with their loyalty program) was strong and steady. The fridge was temperature controlled and thankfully, was NOT loaded with sensor-setting-off beverages. Lots of room to add our own stuff. There was plenty of drawer storage and closet space, which is becoming a rarity in some modern hotels. The a/c worked well enough so it was hard to tell we were in the mi... Read more
from Albuquerque, New Mexico
Submitted on 22-06-2016
The hotel is right downtown. Downtown is fairly quiet, but there are a few good places to eat in a short walk, and a few good bars. We got the corner room and loved it. It is huge. The bathroom has the big tub as seen on the web page but also an excellent rain shower that is 5 feet by 4 feet....plenty of room. Windows wrap the room for great views and have good shades for privacy. The room was quiet and clean and had a wet bar. the staff was great and room service quick and accurate.
from Los Angeles, California
Submitted on 23-06-2016
I've stayed at this Westin location twice now. I was in town for the Copa America and stayed at the same time as the Mexico NT. The rooms here are very spacious and very clean. We had asked for 2 beds but unfortunately the hotel was sold out and by the time we arrived only King rooms were available, because of this they did upgrade us to lounge access. We took full advantage of the lounge access during our 4 day stay. The AC inside the hotel is amazing which feels like heaven when its 117 degree... Read more
from Sedona, Arizona
Submitted on 29-06-2016
Now THIS is what a Westin should be like! From arrival through check in to the bar to check out, the staff were welcoming, inviting, helpful and consummately professional. The rooms are HUGE, very well appointed and scrupulously clean. Beds are 'I don't want to get up' comfortable, and the bathrooms are large and well designed. Do you get the impression I liked this hotel? I really really did and would recommend to anyone!!
from Sydney, Australia
Submitted on 06-07-2016
Phoenix was the starting point of my long journey from West to East across the United States. This property is very unique rooms are extensively large. The reason behind this is that the property is a former office suite. So a standard room could see you sharing over 100 square meters of space. As my journey was partly for work i had to stay up late. This saw me missing out on dinner. No problems, i called room service and a few moment later, turned up this warm crunchy crusted pizza. Service ... Read more
from Fort Worth
Submitted on 08-07-2016
My husband & I stayed here 1 night for a concert. This is a downtown hotel, but there is not much around the area. The check in was speedy & the guy was extremely nice. I am a SPG member & he upgraded us to the club level floor. This gave us access to the club lounge where they served one hot hors-d'oeuvre dish & other snacks. The egg rolls were just ok & the assortment of meat, cheese & crackers were adequate. It was extremely hot when we were here & the AC in the room was good. Just a f... Read more
Submitted on 08-07-2016
The service was excellent, the staff was friendly, and very accommodating. Our room view was amazing. At night we were able to see the beauty of Phoenix. We were in walking distance from downtown night life. I will definitely be stay here again.
Submitted on 13-07-2016
This hotel was outstanding: the overall feel was modern; the room was gorgeous, spacious, clean, and extremely comfortable; and the staff went out of their way to answer any questions we had and make our stay perfect. The only downfall was that there isn't much to do around there on the weekend unless you have a car or tickets to an event.
from Seattle, Washington
Submitted on 17-07-2016
The hotel itself is ok. My 1-star review goes out to the staff. I left my $400 9 inch tablet on the bed, realized it a few hours later, called in and talked with the staff - and it had 'disappeared'. It's too big and too expensive to disappear. In talking with friends in the hotel biz, something like this is typically turned in by housekeeping, but lifted out of lost and found by someone else. Regardless, I was so disappointed that a 5-star hotel wouldn't have the honesty to return the tabl... Read more
from Flagstaff, Arizona
Submitted on 21-07-2016
The hotel stay was good. Staying as a family for the baseball game. Itā??s a 10 minute walk from the hotel. There are other hotels that are closer, but I like Westin. Hereā??s a story. . . We brought some jackets for the kids (although it was 115 degrees) and we unfortunately left them in the closet of the hotel. They were nice jackets. We called the hotel and asked that they be sent to us (we would pay for shipping of course). The original person we spoke to was great. Then somehow the located... Read more
from Herndon, Virginia
Submitted on 22-07-2016
As near perfect a hotel as I have experienced in quite a while. Room is modern, updated, spotless clean and very quite. The location is central and convenient to all of downtown; staff is professional, efficient and friendly, but also almost invisible - in a good way. I would have to dig pretty deep to find anything to complain about.
from Phoenix, Arizona
Submitted on 25-07-2016
Decided to check this hotel out since I'm staying in the Phoenix area for several months. Gave it a go for a night and truly regret having to leave. It is only five years old and quite near the metro line. Being Starwood Platinum I was upgraded to a three room corner suite on a high floor. Everything was a good as you would expect at a good quality new Westin. A highlight for me though was the ultra fast wireless internet. The fastest I've ever encountered in any hotel. Huge number of stations ... Read more
Submitted on 25-07-2016
Great newer hotel and typically get upgraded room when I'm there for work. Standard rooms are huge either way. Food in restaurant is way above standard hotel fare which is a bonus when you don't want to walk outside in the Arizona hear. Staff are, for the most part, pleasant and attend to needs. There are a couple exceptions but I think that's always the case. Overall excellent place for business travel and will always stay here if traveling to downtown Phoenix.
from Aurora, Illinois
Submitted on 25-07-2016
The Westin is a beautiful hotel with amazing mountain views. There are a number of pools to relax and enjoy the sun. Our balcony was gorgeous. The rooms are large and modern. The spa is welcoming and relaxing. The staff were friendly and very accommodating. I would stay at this hotel again.
from San Marcos, California
Submitted on 03-08-2016
After spending hours at the Phoenix airport due to Southwest Airlines flight delays and cancellations July 20th, we booked a room after midnight at the Westin and only wish we'd been there earlier to enjoy the hotel's many amenities...and a longer sleep! We totally enjoyed the room, it's decor and comfy bed, and the view. The staff was very helpful, professional and courteous! The night before SWA put us up at the Sleep Inn which was less than comfortable and old and not a place I'd return to! U... Read more
from New Mexico
Submitted on 03-08-2016
Arriving at the Westin after a very difficult day of travel was like entering an oasis after crawling across the desert. Suddenly the angst of the was day dissolved by both the cool and calming lobby and the tremendously considerate and helpful staff. And that was just the beginning! The room itself,was,spacious , beautiful and featured the rightly famous "HeavenlyBed" which did indeed, feel heavenly. Everything,about the room was perfect: it was,cool, silent, and a haven for rest and restor... Read more
Submitted on 09-08-2016
New build hotel. Really well done. Well trainedq staff. Easy walk to good food. Highly recommend. Easy access to baseball stadium and 2 pockets of restaurant. Furnishings all super comfortable. Bed lovely as usual ( Just don't book for the pool....very very small)
from Chagrin Falls, Ohio
Submitted on 11-08-2016
I stay here quite frequently for business and is probably my favorite hotel. Rooms are spacious, club lounge is very nice and staff very friendly. I always look forward to my trips to Phoenix when I am able to stay there. Only thing to watch is that it is fairly small (about 240 rooms), so will fill up quickly in high season.