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Sheraton Grand Phoenix

Phoenix, AZ, US (PHX)

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Based on 1495 reviews
With its convenient downtown location, the Sheraton Downtown Phoenix hotel will be the perfect place for business and leisure travel.
Room & Rates
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 King Bed
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

2 Full Beds
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Club Room, 1 King Bed

Club Room, 1 King Bed

1 King Bed
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

2 Full Beds
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Club Room, 1 King Bed, Business Lounge Access

Club Room, 1 King Bed, Business Lounge Access

1 King Bed
325-sq-foot (30.19-sq-meter) room with city views

Club Level - Club Lounge access, continental breakfast, and Internet access in the lounge
Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 King Bed
325-sq-foot (30.19-sq-meter) room with city views

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Double Room

Deluxe Double Room

2 Full Beds
325-sq-foot (30.19-sq-meter) room with city views

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

1 King Bed
325 sq feet (30.19 sq meters)

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Traditional Double Room

Traditional Double Room

2 Full Beds
325 sq feet (30.19 sq meters)

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV, video-game console
Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and microwave (on request)
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Traditional Room

Traditional Room

1 King Bed or 2 Full Beds
325-sq-foot (30-sq-meter) room with city views

Relax - In-room massage available
Entertainment - WiFi and wired Internet access, 32-inch flat-screen TV, video-game console
Food & Drink - Refrigerator, microwave, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Sheraton Grand Phoenix
340 N 3rd Street, Phoenix, AZ US 85004

Location

With a stay at Sheraton Phoenix Downtown Hotel, you`ll be centrally located in Phoenix, steps from Arizona Center and Herberger Theater Center. This 4-star hotel is within close proximity of Phoenix Convention Center and Venues and Saint Mary`s Basilica.

Resort Details

Dont miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a 24-hour fitness facility. This hotel also features complimentary wireless Internet access, a concierge desk, and gift shops/newsstands. Satisfy your appetite at the hotel`s restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. At the end of the day, relax with your favorite drink at a bar/lounge. Featured amenities include high-speed (wired) Internet access, a 24-hour business center, and limo/town car service. Planning an event in Phoenix? This hotel has 80,000 square feet (7432 square meters) of space consisting of conference/meeting rooms, small meeting rooms, and a ballroom. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and parking (subject to charges) is available onsite.

Accommodation Details

Make yourself at home in one of the 1000 air-conditioned rooms featuring flat-screen televisions. Relax and take in mountain views from the privacy of your room. Satellite programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

IMPORTANT INFORMATION

Notifications and Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 17.00 per night
  • Valet parking fee: USD 25.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • ATM Machine
  • Business Center
  • Complimentary Coffee
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Jacuzzi/Hot Tub
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Porter / Bellhop
  • Video Game Console
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1495 reviews
from Columbus, Ohio
Submitted on 01-06-2017
I recently spent three nights at the Sheraton for a business conference in Phoenix. The room was decent sized with two double beds, a desk, two upholstered chairs and a nice-sized bathroom. The carpet is a little bit worn, but seemed clean. One word of warning: the doorlatch didn't actually latch. I'm going to report it to the hotel before I leave. I always put this in my reviews. I would say that the TV is fairly Roku friendly. I use Roku. But, I assume other streaming devices will also work.... Read more
from Royal Palm Beach, FL
Submitted on 01-05-2017
Seems polite enough upon check-in and also room fairly clean however their "green policy is extreme". No room service for a 4 day/3night stay, very small bottle of complimentary toiletries, no towel changes. Phone defective in room. I went down to front desk and asked for a change of towels and asked kindly for another set of complimentary shampoo/conditioner/lotion, I was told it would be delivered, catch this someone in my absence dropped off like 6 bottles of each and left on top of toilet t... Read more
from Sydney, Australia
Submitted on 01-04-2017
Wonderful check in staff, an SPG Platinum Upgrade, a wonderful SPG lounge and a gym which is the equal of any I have ever experienced in a hotel combine to make this a great property. It exceeded my expectations.
from Glendale, Arizona
Submitted on 01-04-2017
What an ice gem in the heart of Phoenix. The rooms were very clean and very nice including bright! The halls and the lobby is refreshing and a nice place to meet up just for a small meet up they have a small bar in the lobby. There is also a nice gift shop has pretty much everything you would need if you forget something. I bought a pair of pantyhose which I really wear but wanted for this special occasion and indeed they had them. The service is top-notch and friendly. They also have a secure e... Read more
from Saint Louis, Missouri
Submitted on 12-28-2016
Stayed in this hotel twice in December, overall good stays, the room was clean and spacious, the bathroom was also clean. My concerns were around check-in / front desk service which seemed to not have enough people... Everytime i needed the front desk there was always one person there, different from other chains where you have at least two people. I did not have to wait a whole lot but made e think what if it was busier...
from
Submitted on 11-26-2016
If you are looking for a reliable hotel with a good parking situation in the Phoenix area - this hotel fits the bill. Rooms are a nice size and the lobby has lots of room for meeting and working. Great central location and staff is very nice. There was not a concierge on staff the night we stayed there but the bellman gave us an amazing restaurant recommendation. I will go back here when I have business again in the area.
from Ames, Iowa
Submitted on 11-22-2016
The room had two queen sized beds that were exceedingly comfortable, in fact the most comfortable hotel bed we have ever experienced. In addition it had a fridge and a safe. A microwave would have been handy too. The bathroom was very clean, and maybe due to remodeling, the bathroom had no counter space on which to put my toiletries. That was a pity. We had a great view from the 27th floor and the room was very quiet. The District restaurant served great tasting food but was pricy. I did go for ... Read more
from Tucson, United States
Submitted on 11-22-2016
Was here for a conference and was overwhelmed by so much: 1) easy access from highway, accessible self-parking, restaurants, entertainment, even movie theater within walking distance; 2) efficient and accommodating check-in staff, wonderfully helpful and reliable bellmen, friendly wait-staff, dedicated cleaners; 3) beautiful lobby, with restaurant, lobby bar, coffee/sandwich/ice-cream shop, gift shop; 4) plenty of elevators, and they were fast; room keys needed to access guest rooms; 5) free lob... Read more
from Danvers, Massachusetts
Submitted on 11-21-2016
My room was unvacuumed prior to arrival. I found 3 large toenail clippings on the rug. Had to clean my toilet with germicide when I lifted the seat it was apparent it hadn't been touched. I find great inconsistencies with Sheraton Properties. I had a much cleaner room at the Renaissance nearby. The lack of attention to cleanliness has already ruined my stay, can't wait to leave.
from Los Angeles
Submitted on 11-19-2016
Another conference and the expectation of mediocrity, completely defied and vastly surpassed by this gem of a business hotel! Everything was perfect - the room, the amenities, the service, the staff - unreal. Bedding was comfortable, bed exactly right, bathroom was functional and modern; I requested robe, slippers, toothpaste and shower cap - all materialized within 10 minutes. The conference spaces were very good, the bar was very nice, good appetizers, excellent service, internet in the room w... Read more
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