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Hotel 502

Phoenix, AZ, US (PHX)

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Hotel + Flight from
WAS
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Based on 220 reviews
This 3-star facility is the ideal place to spend your next trip to Phoenix where you can gather to celebrate with your Families, individuals, groups,
Room & Rates

Upgraded, One King Bed, Non-Smoking

1 King Bed
Entertainment - Free WiFi, 40-inch TV with premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Free local calls, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Upgraded, Two Queen Beds, Non-Smoking

2 Queen Beds
Entertainment - Free WiFi, 40-inch TV with premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Free local calls, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Run of House, no AC

1 King Bed or 2 Queen Beds
Entertainment - Free WiFi, 40-inch TV with premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Free local calls, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 King Bed
Entertainment - Free WiFi, 40-inch TV with premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Free local calls, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

2 Queen Beds
Entertainment - Free WiFi, 40-inch TV with premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Free local calls, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Room

Deluxe Room

1 King Bed or 1 Queen Bed
Overlooking the pool

Entertainment - Free WiFi, 40-inch TV with premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Free local calls, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite

1 King Bed and 1 Full Sofa Bed
Entertainment - Free WiFi, 40-inch TV with premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Free local calls, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard King Non Smoking

1 King Bed
Entertainment - Free WiFi, 40-inch TV with premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Free local calls, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Business Class King nonsmoking

1 King Bed
Entertainment - Free WiFi, 40-inch TV with premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Free local calls, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Acccessible King Non Smoking

1 King Bed
Entertainment - Free WiFi, 40-inch TV with premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Free local calls, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Two Queens nonsmoking

2 Queen Beds
Entertainment - Free WiFi, 40-inch TV with premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Free local calls, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Studio King Suite Non Smoking

1 King Bed
Entertainment - Free WiFi, 40-inch TV with premium channels, and iPod dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Free local calls, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Two Queens smoking

2 Queen Beds
Entertainment - Free WiFi, 40-inch TV with premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Free local calls, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Business Class King smoking

1 King Bed
Entertainment - Free WiFi, 40-inch TV with premium channels, and iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and microwave (on request)
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, and rainfall showerhead
Practical - Free local calls, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Hotel 502
502 W Camelback Road, Phoenix, AZ US 85013

Rooms
Make yourself at home in one of the 165 air-conditioned rooms featuring refrigerators and iPod docking stations. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.

Amenities
Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access and complimentary use of a nearby fitness facility.

Dining
A complimentary continental breakfast is included.

Business, Other Amenities
Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.

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Know Before You Go

  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Elevator / Lift
  • Free Breakfast
  • Free Local Calls
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Outdoor Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 220 reviews
from Saint Louis, Missouri
Submitted on 21-04-2016
I booked this hotel on Southwest Airlines. I read some of the reviews but decided it would be okay as I had never had any issues before. My stay was great!! I had a king room which was clean and worry free. Its décor has a vintage appeal-nice. Continental breakfast was great. The pool area was awesome. It was relaxing and clean. The most refreshing thing for me was the music-not that old hotel music and it could be heard outside around the pool. The Entire staff was excellent! courteous, fri... Read more
from Graham, Washington
Submitted on 26-04-2016
We were able to book three rooms on short notice and greeted with such friendly people throughout our stay. The staff couldn't have been nicer or more pleasant and helpful. The hotel has an older, retro feel that was great for us. We will be staying there again if ever in Phoenix again.
from Durango Colorado
Submitted on 27-04-2016
Reading all the mixed reviews I was somewhat leery of booking here, but the location fit my needs and the price was right. The property was not built last week; if you need that then look elsewhere. But the owners have turned that into a positive by going with a retro decor and it works. The pool area is great, the room was large and comfortable with all the standard amenities. Lots of people mentioned the low showers but mine was way up high and one of those big rainshower-type fixtures so no p... Read more
from Harleysville, PA USA
Submitted on 01-05-2016
Torn and worn carpet; shower curtain rod broken so the curtain sagged to the center' toilet seat cover just... well it fell off and couldn't replace it. The TV didn't work and the helpful attendant (with a great attitude, a plus) couldn't fix it. And was apologetic for all that was wrong: "Housekeeping is supposed to tell us this stuff." Well, 'this stuff' didn't just happen you know was all I could say. The feeling is of an upgraded old hotel. But upgraded 10 years ago with all the wear and te... Read more
from
Submitted on 03-05-2016
Everyone was very friendly and willing to help. Room was very clean and comfortable. Pool and hot tub in good condition also. It is an older hotel but the owners are still making it better. Close by to all kinds of different types of cafes.
from
Submitted on 28-05-2016
Hotel 502 is located on a busy street but your airconditioner will drown any unnecessary noise when sleeping. The decor was nice, vibrant, and new but the carpet and eating facilities are what you expect from a 2-star spot. Eggs were good for breakfast and they had the basics (coffee, milk, waffles, cereal, muffins). It was a little unfortunate though that they ran out of sausage or bacon for the weekend. Room was decent size and had all the basic stuff as well. Tv had a good amount of channel... Read more
from Byron, Illinois
Submitted on 01-06-2016
We booked this hotel for it's location and great price. I was a little taken aback at first by it's very unusual décor. It felt like we were staying at a place decorated by middle school boys. It's clearly a work in progress. BUT after the initial surprise wore off, it really grew on me. The rooms (we had 2) and bathrooms were CLEAN. The staff were all very NICE. The first morning they ran out of some of the breakfast food, but each of the 3 days following there was plenty of food for all. The ... Read more
from
Submitted on 04-06-2016
Although the exterior looks daunting, the rooms were nice and has a nice touch as in flowers and other things that made it feel less like a hotel room. Shower had good pressure and rooms and bathroom were clean. The hallways and exterior need work but the rooms are a good start if they keep remodeling. If you pay $100 or less, this hotel is worth it
from
Submitted on 13-06-2016
Hello I visited with friends the floor they were on smelled like dog feces, the room was nice and clean. The room belonged to the GM friend.The toilets don't flush , when I ask about rates to the new General Manager,and she was fast to see if I was paying cash. Hotel seems very unprofessional ran ,by a very flirty GM.
from Phoenix, Arizona
Submitted on 26-06-2016
Stayed at this hotel when our a/c went out at our home,checked in at 1130 at night,we were very exhausted from trying for four hours to get our ac working .checked in the front desk lady was nice,said price was 69 dollars but could upgrade to a renovated room for 10 dollars more, didn't do it,knowing our ac unit was going cost a lot to fix,I don't t understand why u have to charge ten dollars more at 11:30 at night check in for a renovated room. Got our room keys went to the fourth floor tried ... Read more
from phoenix
Submitted on 06-07-2016
Hotel502 Always Brings Great Service!!! Our family has been staying with Hotel5O2 for the past 3 years aned we always enjoy our stay! Even if it's one night or a week, the staff continually looks out for our satisfaction! From housekeeping to management the staff works together to provide a fun, fresh and personal touch to our stay!
from Phoenix, Arizona
Submitted on 10-07-2016
I have been staying here for almost 3 months now with my 3 kids and our 2 animals. This started off as a last minute place to lay our heads but quickly turned into home. The staff is wonderful. They have gone above and beyond to cater to me and my kids especially with the special conditions i require at times. Yes there is always 1 or 2 employees that may rub someone the wrong way as goes without saying for any other business. Even though parts of the hotel are still under renovation much care i... Read more
from
Submitted on 10-07-2016
Absolutely love this hotel!! Great staff, free breakfast, huge pool, great environment to be in! My kids & my step kids had a blast here! I love that we now have a fun place to get away to! ..............We will Definitely be back!!.....................................................................
from
Submitted on 15-07-2016
I visited this hotel once, and after that, I never wanted to leave. It's a very nice, comfortable, and beautiful hotel. Service is great, and breakfast is the best in town. Honestly, I fell in love with this hotel. Thanks, Hotel 502.
from
Submitted on 19-07-2016
Stayed here for my own little get away, room was basic but clean and smelled good, the hallway has a cool funky paint job but they tell me it's not completed yet. The pool area is beautiful and changes coolor at night. While enjoying it i watched some of the staff members put together a community garden in a planter along the building with different peppers, tomatoes and other vegtables. One very unique little hotel with some very artistic, down to earth people working there. I'd recommend this ... Read more
from
Submitted on 23-07-2016
Visited this hotel recently. Great central location and friendly staff. I really appreciated how accommodating Dorothy the manager was. Would recommend this hotel to others. Lots of parking and large pool.
from Shellman Bluff
Submitted on 28-07-2016
We arrived in the evening and the hotel and grounds were not well lit. Very few guests made the place feel deserted. We insisted on a renovated room per others reviews...but ours left much to be desired and just did not feel clean. I did not feel safe staying here...the drunks and passed out vagrants lying in the street made us check out after one night. Staff was friendly and helpful.
from
Submitted on 06-08-2016
I love the front desk an the manager an the maintenance it was good which is why I was there in the first place because of the plumbing in my apartment i enjoyed the pool the colored lights was nice .
from Phoenix, Arizona
Submitted on 17-08-2016
The account dis nor work and was told we where being upgraded. The new room looked like it was partially remolded. The breakfast was horrible. The let kids in the neighborhood come get breakfast and the eat it all and your stuck waiting for 20 min to have thwm replace it
from Tucson, Arizona
Submitted on 17-09-2016
The check in process and price was good... $66 for one night so I expected nothing fancy, but at least clean. We got to our floor and it smelled so strongly of cigarette smoke and weed. Our room was non smoking since I have bad allergies. The size of the room was good and had everything we needed but the decor and carpet was awful. The lobby and elevator are super cute and modern so that was a misrepresentation of what our room would be. We were only in town for a concert so only had time to ... Read more
from Burnet, United States
Submitted on 24-09-2016
When we first pulled in, I had to make sure the navigation system had sent us to the right place. The place was lit in green out front or was otherwise dark. I went in to the lobby to make sure it was where we were suppose to be . . . it was and the young lady behind the desk was extremely friendly and helpful. As a matter of fact, during our two day stay, each and every staff member we met was friendly and helpful. Hotel 502 is obviously going through some growing pains. It appears that som... Read more
from
Submitted on 18-10-2016
My family of four stayed overnight recently. Considering this place was recommended to us by a friend who stays here on a regular basis, that person??s credibility is now in serious question. Truly, save your sanity and book a different hotel. This place is merely an outdated relic dressed in a slick Art Deco paint job. Andy Warhol-inspired hallway paintings and comic book decoupage in the elevators can??t hide the major work this place needs. Gathering from previous reviews, the ??renovatio... Read more
from
Submitted on 29-10-2016
I love Hotel502... great to be a part of the creative upgrades to the common areas and the support of us "locals", the artists to get it done! Great poolside fun, close to Melrose dining and shopping, and just a light rails ride to downtown or Sky Harbor!
from Akron, Ohio
Submitted on 26-11-2016
Hotel 502 has basic accomodations and free breakfasts. The latter varied only when the one cereal dispenser emptied and was not refilled; besides the two cereal offerings with milk and sweeteners, it consisted of scrambled eggs, link sausages, waffles one makes using self-service equipment, apple juice, and coffee or tea during the eight days that I stayed. My upgraded room in the separate building across the courtyard had a refrigerator that did not work and smooth concrete floor. The in-roo... Read more
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