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Homewood Suites by Hilton Phoenix-Metro Center

Phoenix, AZ, US (PHX)

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Based on 409 reviews
Located in Phoenix, Arizona, the Homewood Suites by Hilton Phoenix-Metro Center hotel in North Phoenix is central to the most exciting features the ci
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Homewood Suites by Hilton Phoenix-Metro Center
2536 West Beryl Avenue, Phoenix, AZ US 85021

Room to Chill Out in the Phoenix SunEnjoy a restful stay at your Phoenix home away from home at the Homewood Suites by Hilton Phoenix - Metro Center. Just off I-17 and 15 minutes from Phoenix Sky Harbor International (PHX) Airport, this all-suite North Phoenix hotel offers easy access to Flagstaff, Tucson and beyond. While you're in town, watch the NFL Cardinals play at the University of Phoenix Stadium or enjoy the winter sun while hitting the fairways on one of the surrounding golf courses. Enjoy warm hospitality and the comforts of home at this Homewood Suites in Phoenix.We take care of the little things. Your full hot breakfast is included, seven days a week. Enjoy evening dinner and drinks *on Monday through Thursday, also included with your stay. Stock your suite's kitchen with favorites from our 24-hour convenience store.Work smart in your suite or poolside with complimentary WiFi access and relax while watching a favorite cable program in front of the flat-screen TV. Maintain your exercise routine using modern cardio equipment and an outdoor pool. Shoot hoops with the kids on the hotel's basketball court. Play racquetball, softball, soccer and tennis at Rose Mofford Sports Complex.Bring the whole family, including your pets. Homewood Suites by Hilton Phoenix - Metro Center is pet-friendly and close to two dog parks.*Local and state laws apply

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

Based on 409 reviews
from Rutland, Vermont
Submitted on 13-05-2016
Phoenix Homewood Suites - I will recommend this property to anyone that asks. Staff is great, rooms was great, breakfast and evening social was great! I am always pleased with my experience at any Hilton property. They are predictably awesome.
from Greenville, South Carolina
Submitted on 14-05-2016
Moved to this hotel after original hotel for trip was disgusting. Clean and cheerful room with excellent kitchen. Furniture not comfortable for relaxing in room. Bed however was comfortable. Complimentary breakfast was good.
from Phoenix, AZ
Submitted on 17-05-2016
The staff here is outstanding and they really "get" the mindset of the extended stay guest. We were having some home renovations done and needed a place to stay for two weeks. They allow pets with a nominal additional deposit ($75 for your entire stay) and they really make guests feel welcome, even those us whose dog barks too much. Each two-room suite is roomy, comfortable and clean. One of the best parts of the stay is the food service--included is breakfast every morning and evening recepti... Read more
from Texas
Submitted on 17-05-2016
Yes, it's old, yes it's dirty, and yes, the breakfast is mediocre. It's also cheap for what you are getting, which makes it an EXCELLENT value. If you want new, clean, and uptown, go pay &250 to 450 a night. Don't opt for a money saving hotel and then whine about the little things. One word of caution: Bring your own snacks and sodas. The price at the little snack bar at the front desk is outrageous, (I.E. a 50 cent ice cream sandwich is $2.50, etc.). Your room has a fridge, use it!
from Phoenix, Arizona
Submitted on 22-05-2016
I love home wood suites they are consistently clean. They are a good value and staff is friendly. We arrived late but they offered us water told us about snack pantry and were very nice. If I return to Phoenix I will stay here again.
from Kamloops, Canada
Submitted on 26-05-2016
Spacious suite. Comfy bed. Crazy quiet, especially considering we are on the highway side of the hotel. Great breakfast & social hour. Friendly/gracious staff. Nice pool area -morning sun. Elevator needs a face lift. New carpet & paint would elevate hotel to the next level.
from Hawaii
Submitted on 30-05-2016
Was very nice, clean and comfortable stay here, rooms are great, especially since we arrived late in the evening. Would recommend it to all. We were heading to Flagstaff & Grand Canyon so we stayed here for a couple nights. Close to lots of dining, shopping, etc. Off of I-70, so was really easy to get back on to head up the Flagstaff.
from Austin, Texas
Submitted on 31-05-2016
Staff was extremely friendly but this hotel is in need of repairs. Toilet did not flush and no one came to fix it. Hair dryer worked inconsistently. There was trash left in my room by the trash can from the previous occupant and I am fairly certain that my bed sheets were not fresh linens but they do have hard water in Phoenix. None the less, I am pretty sure they had been slept on so I requested new ones and they had no issue doing this for me. Evening social food was not so great. I love to s... Read more
from Wyoming, United States
Submitted on 01-06-2016
Overall I was comfortable during my stay. The social area is open and light with plenty of seating. Nice pool area. Nice bed and room kitchenette. Friendly staff that were very helpful. Within walking distance of several restaurants.
from Hampton Cove, United States
Submitted on 03-06-2016
Trust me - this place is worse than a Motel 6. It smells, is dirty, and the window was broken out in the room. I then had to yell to wake up the staff member so I could check out in the morning. Despite a relatively low rate for a Hilton - you get what you pay for.
from Phoenix, United States
Submitted on 03-06-2016
I could not believe all the amenities that this hotel offers. Free internet, breakfast, evening social with wine or beer and food, pool, laundry, exercise room, etc! The suite was fabulous, the bed and pillows very comfortable, and the staff were out of this world friendly and helpful! This was a 5 star hotel for the price of a 2 star!! Highly recommend!!
from Lawrence, Kansas, United States
Submitted on 07-06-2016
Expected more from this hotel chain. Hot breakfast was not extraordinary like Embassy Suites or Staybridge Suites but was a notch above a continental. Service was good; however, some accommodations were below average as well as the response to concerns. Custodial and kitchen staff were very friendly and helpful!
from El Paso, Texas
Submitted on 10-06-2016
Everything came out good. No problems at all. Nobody bothered us. Good security measures. Great location. Excellent air conditioning system (which is greatly needed in Phoenix, Arizona) Awesome free breakfast! Delicious. Te
from Phoenix, United States
Submitted on 22-06-2016
We were celebrating my boyfriends 60th birthday and chose the Homewood Suites based on it's close proximity to his favorite restaurant, Pappadeaux's Seafood Kitchen. This was my first stay at the Homewood Suites brand with Hilton and I loved the two-room with kitchen layout of the guest rooms. We stayed the whole weekend and enjoyed the ambience of the room, watching the college world series and the complimentary breakfast both mornings.
from Harrisburg, Pennsylvania
Submitted on 24-06-2016
An old and dirty room. Stains on the couch. The ceiling fan looked like it wasn't cleaned for years so I didn't want to turn it on. Housekeeping wasn't very thorough. I found a hair clip on the floor from a previous guest. Why didn't they see and remove it? There was dust in the corner where it wasn't vacuumed. When I told the front desk these things they promised a deep cleaning that I don't think ever occurred!
from Minneapolis, Minnesota
Submitted on 27-06-2016
Good value for money. Basic accommodations but good for longer term stays. Each room has a suite with fridge, dishwasher, cook top. Free breakfast and happy hour is definitely a plus. Could do with some renovations but staff very pleasant and helpful.
from Austin, United States
Submitted on 28-06-2016
Many from Arkansas traveled to Phoenix for national competitions and stayed in various hotels in the area. We had the best experience. The hotel was very accommodating and the staff was great. The evening reception was a nice addition to the amenities.
from Phoenix, Arizona
Submitted on 02-07-2016
Carpets throughout hotel were filthy. A/C barely cooked room down to bearable temperature. Not what I expected from a Hilton Hotel. Breakfast was probably the worst I've had at any hotel. Staff were however very polite and tried to be helpful. Do yourself a favor and find somewhere else.
from El Cajon, CA
Submitted on 04-07-2016
Beware, NO ICE MACHINES. Refrigerators spit out about 8 very small cubes after about 1/2 hour. If you can wait until 5:00pm the kitchen in lobby does have an ice machine.I was told there were NO machines on the property by the front desk. Then I inadvertently left my IPAD charger plugged in the bathroom area. Called the hotel when I arrived home to tell them I would be returning the next week and to hold it for me. Well somehow it disappeared because I was informed it wasn't there. Will talk to ... Read more
from Houston, United States
Submitted on 04-07-2016
We spent June 18, 22-23, 2016 at hotel. First two nights we did not have enough large towels as we had 4 adults and I had to obtain hand towels to use. For last night we wrote a note to the maid asking for another large towel as front desk is not allowed to access large towels for guests to use. Maids should know when there are 4 adults staying in hotel. Social food ran out on June 22nd and had stale buns left for hot dogs with sauerkraut. Cups and glasses were gone also. Arrived at 5 for June... Read more
from Tucson, United States
Submitted on 08-07-2016
If you're just looking for a decent room to stay in, this will fit the bill but maybe not for the price. I loved my previous stay at the Little Rock Homewood, but this place disappointed. Ran out of dinner items quickly, didn't serve dinner on a holiday they'd advertised they were serving on. Complimentary internet struggled to stream video. If you plan on cooking there it's probably the hotel's best selling point.
from Farmington, New Mexico
Submitted on 14-07-2016
Great place for families. If you have kids with you, this would be the place to stay. We enjoyed it, we will be staying at homewood suites for all our family trips, as long as we find one wherever we go.
from Elgin, Illinois
Submitted on 18-07-2016
This was a nice location to stay right off riots 17 close to the airport. I picked it because it was a Hilton hotel. The rooms were nice sized. We brought kids for a conference so they slept on the sofa beds. They were lumpy and old and uncomfortable. The room were needing a little extra cleaning as there was a dirty qtip on the floor and dust in the corners. Staff was very friendly and the breakfast in the morning was good.
Submitted on 20-07-2016
I am a "Hilton Guy". The consistency of quality, service, and hospitality at Hilton properties is normally right on the money. The girl who checked us in, however, displayed the attitude that she would rather be doing anything else besides checking us in. Not the Hilton way! Then I asked for ice and she really seemed perturbed. I understand that most Homewood Suites properties do not have ice makers on each floor but, however, each suite has an ice maker in the refrigerator. But after a st... Read more
from Phoenix, Arizona
Submitted on 24-07-2016
A two night stay; were never assured the bedding was replaced from previous patron and housekeeping never attended to our room during entire stay. Desk service and breakfast was good, however general cleanliness was questionable.
from Prescott Valley, Arizona
Submitted on 06-08-2016
Stayed at lots of the Hilton properties over the years. This one is not up to their standards. Evening social food was terrible, wine was undrinkable...almost like had turned to vinegar. Suite was OK but shower was starting to look a little shabby and sink wouldn't hold water.
from Endwell, New York
Submitted on 10-08-2016
I stayed at this hotel for 2 nights with my 4 boys ages 14, 13, 10, and 4. I enjoyed the clean and modern decor especially in the lobby. The suite was perfect for the 5 of us. I liked the extra sitting at the counter area. We were all able to spread out and have our own space. We also enjoyed the complimentary breakfast and I loved saving money on dinner with the light fare offered during weeknights. However, I would have liked just a few upgrades. The mattresses were uncomfortable and also s... Read more
from Phoenix, United States
Submitted on 10-08-2016
Very friendly staff made us feel right at home. Home AC went out and we needed a place to stay while they put in a new unit. Clean room at a fair price. Free Breakfast and nice clean grounds very Pet friendly which was a must.
from Puerto Penasco, Mexico
Submitted on 15-08-2016
As a Hilton Gold HHonors member we used points to stay in this hotel last week PHX. We chose it because we had enjoyed Homewood in the past and it was in the right location for business we were doing in PHX. The hotel staff is wonderful and friendly. It stops there. The suites are small, and badly need remodeling. From the minute we stepped into the door we noticed the carpets were filthy in the halls. There was stuff spilled from one end of the halls to the other. Out bathroom was not cl... Read more
from Alamo, California
Submitted on 14-09-2016
Complimentary breakfast , newspaper , free wifi, free parking, great shopping , central location, workout facility, complimentary wine with free dinner. Excellent service with a very nice swimming pool!
from Richboro, Pennsylvania
Submitted on 17-09-2016
Very nice hotel, quiet location with easy access to restaurants and convenient the interstate. The swimming Pool was nice and there was a park across the street which was a nice area to take a long walk.
from San Antonio, Texas
Submitted on 26-09-2016
The halls smelled horrible from what people were cooking. No ice machines on any floors. The A/C didnt work had to go and buy fans for our stay in the summer with temps outside of 114. The A/C should stay on and not be turned on only when the guest arrives, that would probably help keep the room at an even temp.
from Huntington, West Virginia
Submitted on 11-10-2016
No ground transportation to sister Hilton resort where my conference was located. Weekend breakfast was not early enough for my schedule. Room was nice, clean. Lobby was nice. Difficult walk to restaurants across interstate highway.
from Nashville, United States
Submitted on 11-10-2016
The hotel was clean and the staff went out of their way to make me feel comfortable during my stay. The hotel served complimentary warm breakfast and had a social hour in the late afternoon. My business trip was made less stressful because of the accommodations.
from Yuma, Arizona
Submitted on 14-10-2016
I love staying at this hotel when I'm in the Phoenix area. The staff is friendly, the hotel is clean and they offer a free breakfast that is quick and fresh, it also has a full kitchen and refrigerator if you prefer to make it yourself. The rooms are clean. The location is great for a weekend away with kids it is located across from the mall and a golf and stuff that also has rides.
from Lake Havasu City, United States
Submitted on 14-10-2016
Great staff. Super friendly and very accommodating. The complimentary breakfast was delicious and the evening snacks was a surprising treat. Facility was very clean and accommodations were nice, but would of liked a little more comfortable mattress.
from Eufaula, United States
Submitted on 17-10-2016
The suite was very clean. All appliances were in tip top condition. The housekeeping staff was amazing. I truly enjoyed the evening social event as I stayed all week. This Will Not be my last stay at this remarkable hotel. The only down side was the pool was being resurfaced during my stay.
from Prescott, Arizona
Submitted on 19-10-2016
The wife and I have stayed at this hotel many times over the years and have always been more that satisfied with everything. The rooms have always been clean, comfortable and well appointed. The staff has always been exceptional. We keep coming back!
from Tulsa, United States
Submitted on 24-10-2016
Light housekeeping means we will make your bed. We will not replaced used items or have anything to do with the dishes. Front desk and lobby personnel were great. Did not report the housekeeping issues because I thought leaving a note requesting items would be good enough. It's not. Selections below are mostly regarding housekeeping. I loved everything else about the hotel and location.
from Bakersfield, California
Submitted on 25-10-2016
I layed over so that I could visit my daughter at College, and Homewood Suites was very accommodating and convenient. I especially appreciated being able to check in early an be 5 minutes from school.
Submitted on 27-10-2016
Staff is consistently pleasant and helpful. Decent restaurants close by. I had a 5 day stay and found rooms very comfortable and clean. They add nice touches with breakfast bar and a social hour each evening during the week. Great place for personal and business stays
from Bangalore, India
Submitted on 04-11-2016
I stayed in this hotel for a little more than two months. I liked everything about the hotel. Its location, the staff, the utilities, room etc. The variety in the complimentary breakfast was very good. The timing of the breakfast suited my requirements. The gym needs little upgrade. But overall its okay.
Submitted on 14-11-2016
Worst housekeeping i ever met .. really am sad for this treatment ... housekeeping not do any thing , speaking very tough , argue with you for every thing , really I don't know who's guest here !! I used to stay at home wood suit really am disappointed am not used that for Hilton .
from Grand Rapids, Michigan
Submitted on 15-11-2016
Came to Phoenix for business and the Home wood Suites was close to where I needed to be. The hotel is clean but tired. Rooms are ok but dated like the rest of the hotel. Breakfast is very basic and standard. Not much for the healthy eater other than canned fruit which was not very good. Just Ok.
from Ventura, CA
Submitted on 19-11-2016
If you're coming into town to play softball at Rose Mofford Park, you can walk to the fields from this hotel. Great solution to wives wanting to stay back while you go for batting practice before the games. Only problem with the hotel is that there's no spa. Comfortable beds, two-room suite in our king bed room with refrigerator and freezer. No complaints with the room at all.
from Whistler, Canada
Submitted on 20-11-2016
It was a little farther than we expected but the property was clean and staff was very helpful and nice. The breakfast and happy hour were a great bonus and value add to the stay. Did I mention very friendly staff!!
Submitted on 20-11-2016
The staff made this place stand out. From the receptionist to the breakfast to the evening snack/drink to the checkout staff were all very helpful and customer orientated. The breakfast while the restaurant level was a cut above many other hotel breakfasts. The evening meal was just ok but the wine and beer were nice to relax with. There are lots of restaurants nearby.
from Cleveland
Submitted on 22-11-2016
Recently stayed at another Homewood and was wowed, this one was a disappointment. Lobby and public areas look good but rooms need updating and more TLC. Breakfast is okay, not as complete as others in the family, but the complimentary evening reception was a pale comparison to our recent stay at another Homewood property. Will pay more attention to reviews before we book at Homewood again.
from Torrington, Wyoming
Submitted on 01-12-2016
My husband and I were in Phoenix for business for four nights. We have always favored Homewood Suites for multiple night stays because of the comfort, furnishings, complimentary breakfast and evening social. However, this hotel falls far below the standards that have been set by the Hilton chain of hotels. It appears that this hotel is badly in need of refurbishing! The carpeting is filthy in the hallways, the kitchen is oddly configured and did not provide adequate cookware or accessories for ... Read more