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Hilton Garden Inn Phoenix Airport

Phoenix, AZ, US (PHX)

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Based on 670 reviews
The Hilton Garden Inn Phoenix Airport hotel located in Arizona is just 3 miles from Sky Harbor International Airport, and minutes from downtown Phoeni
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Hilton Garden Inn Phoenix Airport
3422 E. Elwood St, Phoenix, AZ US 85040-1626

Hilton Garden Inn`s Phoenix hotel near the airport offers on-the-go executives as well as leisure travelers everything they need to make their trip to the Valley of the Sun enjoyable, relaxing, and most of all successful. Businesses near this hotel in Phoenix include: ASM, Ewing Irrigation, Avnet and Sprint.

Hotel Amenities

  • 24-hour Pavilion Pantry Convenience Mart
  • 100% Smoke Free Property
  • 5,000 Square Feet of Flexible Meeting and Banquet Space with On-Site Catering
  • Complimentary Self-Parking
  • Complimentary 24-hour Business Center
  • Bar / Lounge
  • Complimentary shuttle service available
  • Complimentary High-Speed Wireless Internet Access in all Areas of the Hotel
  • Evening Room Service 5 p.m. - 10 p.m. daily
  • FREE Newspaper
  • Heated Outdoor Pool
  • Heated Outdoor Spa
  • FREE Parking
  • Restaurant
  • State-of-the-art Fitness Center

Complimentary shuttle service available to and from Phoenix Sky Harbor International Airport - 24 hours a day, to and from the Metro Light Rail station - until 1 a.m., to and from Downtown Tempe - until 1 a.m. and all locations within a five mile radius of the hotel.


This hotel`s warm and inviting guestrooms and suites were designed with your comfort and satisfaction in mind.

Room Amenities

  • 250 Thread Count Linens
  • Coffee Maker
  • Complimentary High-Speed Wireless and Wired Internet Access
  • Down Duvet and Pillows
  • Hair Dryer
  • Iron / Ironing Board
  • Microwave
  • Oversized Work Desk with Ergonomic Chair
  • Refrigerator
  • Signature Clock with Easy-to-Set Alarm and MP3 Player
  • Two 2-line Speakerphones with Voicemail and Data Port



Other points-of-interest are a Metro Light Rail station, Arizona State University, Tempe Town Lake, University of Phoenix campuses, Arizona Mills Mall and the Raven course as well as many other golf courses.


Great American Grill is open for breakfast, lunch, and dinner and there is evening room service from 5 p.m. - 10 p.m. daily.
Come enjoy unparalleled hospitality at the Hilton Garden Inn hotel in Phoenix, AZ, just minutes from the airport.

Everything Right Where You Need It.

  • 24-Hour Front Desk
  • ATM Machine
  • Audio/Visual Equipment (+)
  • Banquet Facility
  • Business Center
  • Business Services (+)
  • Coin Operated Laundry
  • Conference Rooms
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Fitness Facility
  • Free Airport Shuttle
  • Free Area Shuttle
  • Free Morning Paper
  • Free Parking
  • Free Wi-Fi
  • Laundry Services/Laundry Facility (+)
  • Lounge/Bar
  • Luggage Storage
  • Multilingual Staff
  • Non-Smoking Property
  • On-Site Convenience Store
  • Outdoor Pool
  • Restaurant
  • Room Service (+)
  • Safe Deposit at Front Desk
  • Whirlpool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 670 reviews
from Heredia, Costa Rica
Submitted on 17-05-2016
Unfortunately, the room I got was very noisy, I don't know if it was the elevator or the laundry room but something started to make noise every day around 5 am... of course you can use ear plugs and problem solved but I don't like to wear ear plugs if I have to. Room wise was very clean and updated, I have 0 complains about the accommodations, the pillows and the bed were very very comfortable. The breakfast is not included and is expensive... They have a buffet for like $12 and is very small,... Read more
from Gothenburg, Sweden
Submitted on 17-05-2016
Really good Friendly staff Clean and cooled aircondition in room BREAKFAST GREAT Omelett made by Chef Close to good shopping in ARIZONA MALL Will for sure come back A favourite place in PHOENIX Free shuttle to AirPort AirPort very convinient and close
from Guelph, Canada
Submitted on 18-05-2016
Having never been to Arizona before I was looking forward to this business stay. Checking into the Airport Hilton I was greeted with very helpful front staff. The staffing has never been an issue at any of the numerous Hiltons I stay at. Itā??s the hotel, and this one is below par. My room had a constantly running toilet, the HVAC unit sounded like a plane taking off every time it ranā?¦.and it ran every 5 minutes. Staff were pushing a dolly through the corridor at midnight. I was on the ground ... Read more
from Kansas City, Missouri
Submitted on 18-05-2016
The front desk was extremely helpful. They were very friendly. My toilet overflowed and the front desk came immediately to fix it. The gentleman cleaned the floor and brought clean towels all within20 mins.
from Annapolis, Maryland
Submitted on 21-05-2016
Hotel need to updated with carpets and wall paper and furniture. But staff was very very helpful. Shuttle service from air port is plus. Restaurant was ok since no thee good restaurants are close by except woffel house
from Oro Valley, Arizona
Submitted on 31-05-2016
I stayed for 2 weekend nights. Both nights I was awakened at approximately 3:45am due to blaring loud music coming from outside. I was on the 3rd floor mind you, and it sounded like a band playing in my room. The front desk clerks told me that it was coming from the Waffle House the first night. The next night when I was woken up the front desk told me that it was a motorcyclist and his music. If you like being woken up in the middle of the night then this is the hotel for you.
from Dartmouth, Massachusetts
Submitted on 02-06-2016
We stayed one night at the Hilton Garden Inn. We chose this hotel for its convenient location to the airport and car rental center. Staff was very courteous and helpful. Room was roomy and clean. Internet was fast. Cost of the room was very reasonable.
from Mobile, Alabama
Submitted on 03-06-2016
We were taking a redeye flight out of Phoenix and wanted a 'chill pad' for us and belongings for the time between checking out of our hotel in Scottsdale and our 11:30pm flight. (it was supposedly 107 in Phoenix that way to leave all our things in the car without everything frying!) So we booked one night here. They were wonderful to let us have an early checkin, so we could drop our things and head back out to explore for a bit. (this hotel is only ~11mins from Hole in the Rocks in ... Read more
from Highlands Ranch CO
Submitted on 03-06-2016
Not sure what I expected for a hotel near the airport, but this exceeded my expectations. Received a two room suite with a kitchen. Good room service. Helpful front desk. A very nice experience. I would stay here again.
from Nashville, Tennessee
Submitted on 06-06-2016
Room was great. Location was great. We didn't eat breakfast because it was 10 dollars a piece. It was cheaper to eat out so we did. We had a room on the first floor and it was still quiet. We had no issues with our stay. Would stay again
from Phoenix, Arizona
Submitted on 15-06-2016
Very nice place to stay when you have an early flight. They do have a breakfast buffet and normally get it as an honors option, but not with an early flight. Dinner was very good had a exceptionally med temp steak. Patricia was very friendly. Chris and Randy? (shuttle driver) were both great. Will definitely stay again and look forward to vistiting after renovations are done.
from Houston, Texas
Submitted on 20-06-2016
In the restaurant Raul and Beatrice were totally OUTSTANDING. My son and I had breakfast these 2 individuals made the experience a extremely memorable one for my son and I. We were diving from Houston Texas to Los Angeles in his new car. I stay at Hilton properties quite often for work and pleasure. Raul and Beatrice made this stay EXTRA SPECIAL. The breakfast Raul cooked for my son and I was out standing, the great peppers and the homemade salsa this is a trip my son and I will always cherish t... Read more
from Newport, United Kingdom
Submitted on 20-06-2016
A reasonable hotel at a reasonable price. Room was a decent size with a large bed which was very comfortable and the choice of pillows was also greatly appreciated. Room temperature good with full control over air-conditioning which wasn't too noisy. The restaurant area downstairs was very good for a quick dinner before bed and the service from the waiters and bar staff was excellent. Check in and out was easy as it wasn't a busy place at the time. Left really early in the morning so didn't hav... Read more
from Cocoa Beach, Florida
Submitted on 20-06-2016
From the free shuddle service from airport to the confy bed...great experience. Service was superb.Food and drink great.The pool stays open, so if you want a dip on "your time"you can do so. Thank you for a wonderful time at Hilton Garden Airport.
from Lake Havasu City, AZ
Submitted on 21-06-2016
I stayed here for one night before and early morning flight out of PHX and for one night after my late night return flight and had a geat experience. The desk agents were very helpful, efficient and friendly. The room was very quiet and well equipped with everything you need for a comfortable stay. The shuttle was right there for me at the time I reserved going to the airport and picked me up from the airport within about 10-15 minutes of calling from the baggage claim. The mobile check in was f... Read more
from Lancaster County, Pennsylvania
Submitted on 22-06-2016
We arrived at dusk and, while checking in, I mentioned that I had to return a car to the airportā??s rental center. The person at the front desk immediately handed me directions to the center. It was a much better route than the one I had planned on taking. The staff also cheerfully helped when a printer in the business center did not perform properly. The room was clean and spacious. It was more of true suite with the sleeping area separated from the rest of the room. There is a Waffle ... Read more
from Port Moody, Canada
Submitted on 27-06-2016
The staff was very helpful to get this tired and weary traveler from the airport and into a very well appointed king suite. The room had just the right amount of space to keep the sleeping area separate from the living room/work area. I would have enjoyed it more had I been there for more than one night. The only drawback I noticed was the air-conditioner which was coping with the 105 degree heat, was a tad noisy. The trade off for the extra noise was the room was comfortably cool so I could sle... Read more
from Los Angeles, California
Submitted on 27-06-2016
Stayed at the Hilton Garden Inn Phoenix Airport while vacationing in Phoenix in May. Had a very nice stay. Very friendly staff, clean and quiet room. The hotel is freeway close (walking distance) but there are no stores or restaurants nearby, which was the only drawback. Otherwise, enjoyed my stay and would stay there again.
from Lawrence, Kansas
Submitted on 28-06-2016
Biggest compliment I can give is location as it is 10 minutes max from the airport! Friendly staff, clean lobby & rooms. It doesn't seem to be incredibly new, but it was a nice stay. There is a restaurant in the hotel, but I didn't have a chance to try it.
Submitted on 29-06-2016
The place is well located from the airport. The room was very clean and organized. The bar tender Adam was and is very professional and a great bar tender. The facility is very clean and seems to be very organized. I only stayed for two days but it was a very comfortable two day.
from Amarillo, Texas
Submitted on 03-07-2016
Hotel was easy to find. I was a little worried with it being close to the airport, but there was no noise at all! Check in was great and went smoothly. Hotel was very clean and nice! The pool was big and relaxing as well. If I go back to Phoenix I would stay there again!
from Tucson, Arizona
Submitted on 05-07-2016
The person in charge of the night desk was not very friendly and very rude while we were in the pool area recite this incident everything went well but I doubt it will will go back because of this incident
from Phoenix, Arizona
Submitted on 07-07-2016
My phone quit working and the front desk personnel was so very helpful. They located a place nearby where I could purchase a temporary phone. And a girl named Lin, a hotel employee, even offered to give me a ride there which she did. I offered her a tip but she refused. I couldn't have been treated nicer.
from Prescott
Submitted on 13-07-2016
We came to the Hilton after having a horrible experience at a Days Inn. I cannot tell you how excited I was to walk into such a nice building with refreshments and the nicest staff. I have kids and was very excited about the 24-hour pool. The rooms were gorgeous!
from San Diego, CA
Submitted on 13-07-2016
We arrived late at night and needed the hotel's airport shuttle service. The shuttle arrived quickly, the driver was very friendly, and the hotel was nearby. When we checked out of the hotel, a different driver was also very friendly. Meanwhile we enjoyed a quiet, comfortable stay. Good access to Sky Harbor Airport, friendly staff, clean and comfortable rooms.
from Rockford
Submitted on 16-07-2016
Parking at this location is a problem and needs to be addressed. Spaces are very tight and people often end up parking over lines. On this trip I had to climb through the passenger side to get into my rental. I also experienced times of night no parking was available.
from Flagstaff, United States
Submitted on 16-07-2016
HGI Airport is a great place to stay prior to leaving or arriving at PHX Sky Harbor. It is quiet which is important when traveling. The desk staff is personable and answers questions about the surrounding area.
from Nevada City, California
Submitted on 18-07-2016
Overnight to connect with flight to Europe. Transportation and customer service was excellent. Highly recommend for connection flight or several days stay. Room was very good. Desk will assist with sightseeing if you wish.
from bakersfield, United States
Submitted on 18-07-2016
Check was not good AND to top it off, the desk clerk was rude & not helpful. My party of 4 arrived before i did & knew the rooms were under my name as they were the night before in Livermore. Thye called me saying the clerk could not find the info & then slow-walked the ckin process after my co=worker got the reservation from my briefcase.. bad form on this hotel part.
from Maitland, Florida
Submitted on 25-07-2016
Rooms and beds were very comfortable. Free shuttle to and from airport. Breakfast and dinner were good, but lunch not served. To go downtown Phoenix you need a car or taxi. We were going to Heard Museum and games at Chase Field.
from Largo, United States
Submitted on 26-07-2016
We were definitely surprised and delighted to find a hotel that had the best/easy access to Phoenix Airport! This was especially important in light of SouthWest Airlines computer issues and need for early check-in. We chose to eat in the Hilton restaurant/bar. Food was good and reasonable. The hotel itself is dated and needs to be refreshed. The bed was comfortable. Staff were friendly, helpful and gave us a warm welcome.
from Addison, Illinois, United States
Submitted on 26-07-2016
82 dollars for a room with a kitchenette right off of the airport. Great staff, pool open 24/7 and good food at the restaurant. I'd go here again. Chris and Lin at the front desk really came through for us when our southwest flight got cancelled. We ended up staying here twice, once when we got in to phoenix and once as we were leaving as a result of southwest airlines terrible customer service. This place put a smile on our faces even after a rough day.
from Yorba Linda, California
Submitted on 29-07-2016
Very nice hotel with great amenities and large rooms. We were extremely pleased with the entire stay and Will definitely return to this hotel when we are in Phoenix. Service was great and the restaurant was fantastic.
from Prescott, Arizona
Submitted on 01-08-2016
close to the airport and with hot morning breakfast included, makes this a perfect overnight stay or longer if you wish. But for the people with early morning flights that do not want ot get up at 2 in the morning and drive to the airport and find a parking space. the Garden in with it's stay and fly rates are the best option. your relaxed you get a full breakfast and delivered to the airport with your care parked at the hotel waiting for your return,
from Hudson, Massachusetts
Submitted on 06-08-2016
After a long day traveling we stayed here. I was concern since it was so close to the airport. Then I was more concerned when they put us in the first floor. I was afraid we wouldn't sleep due to plane and car noise. No worry it was nice and quiet. I would stay here again.
from Playa Flamingo, Costa Rica
Submitted on 07-08-2016
We were in the process of relocating out of the country. We needed to go through everything we had in storage, repack and get to the airport as well as putting remainder back into storage. The suite was packed as the temperature outside was over 100 degrees and the storage unit was miserable. It was wonderful to have the space needed to do this with great air conditioning! And it was located on the first floor. Thankyou for the wonderful accommodations!
from San Antonio, Texas
Submitted on 08-08-2016
Our family stayed for a night while passing through. Staff was friendly and welcoming. Restaurant staff was especially good and great with kids, especially with our son getting sick at the table. Rooms very clean and comfortable.
from Phoenix, United States
Submitted on 17-08-2016
Hotel staff was pleasant to deal with. AC, both in the room and in the remainder of the hotel were adequate but not very good. Could have used a ceiling fan. Hallways and bathrooms were warm to hot. Mini fridge did not seal and close properly.
from North Canton, Ohio
Submitted on 17-08-2016
Nice, clean room. Restaurant was clean, and service was quick and efficient. Very convenient to get to/from the airport. They do provide a shuttle and they were very prompt in responding to a shuttle request. If you use the hot tub, you may be looking for the timer to use the jets... it's all the way over by the gate you came in. A bit inconvenient, but it's there.
from Mission hills California
Submitted on 31-08-2016
We went for a birthday party and we took it as a second honeymoon and everything was close to where we needed to go even to our friends house wich we visited Saturday and the freeways were next to the hotel
from Henderson, Nevada
Submitted on 02-09-2016
I like this hotel, it's nicely decorated, convenient and really nice rooms. But it's really the breakfast. Raul and the breakfast lady are very nice. Once Raul found out I really liked his homemade pico he has suggested something special he made for that day. One day is was a fantastic heuvos ranchero. Today it was chiliquillas, and they were the best I had ever had. I know it's strange to choose a hotel for business based on the breakfast. But it is little things in life that make a differenc... Read more
from Tucson, United States
Submitted on 02-09-2016
This was the best hotel I have ever stayed at. Staff at the front desk was waiting for me as I walked up. Great smiles, professional, talked to me like a returning friend. The guest rooms are above average in size. Very clean and well organized. Bartender was very professional and had great stories. Home away from Home!!
from Richmond, KY, United States
Submitted on 05-09-2016
Not only is it convenient, being near the airport, but the staff has always been pleasant and extremely helpful. The rooms are spacious, comfortable, and very clean, and are very quiet. We have always enjoyed our stays at this hotel.
from Willowick, Ohio
Submitted on 08-09-2016
Great stay. We went down for their breakfast buffet. Some items were outstanding others not so much. Great value though. Even though it was a buffet, many items made to order. Staff was very friendly and the room was clean.
Submitted on 15-09-2016
Stayed for 2 days 1 night for a game. Room was not ready upon my arrival ( I arrived a few hours early ) Went to bar inside hotel and had a few drinks while I waited. Pretty good beers on tap, food looked good but did not try any, and staff was real cool. Waited around 20 minutes. Room was huge and very clean! Great value for the area, and it was nice to get the free shuttle service to and from the airport! About a 20 minute ride to where the Cardinals play, or a $25 UBER ride, if curious. Hotel... Read more
from LUBBOCK, United States
Submitted on 19-09-2016
Nice older property shuttle service to and from airport very quick driver will even take you to the liquor store if not on a run. The staff all go out of their way to make your stay a pleasant one. The pool area is nice and they also have misters to help to stay cool
from Prescott, Arizona
Submitted on 19-09-2016
The park & fly service was excellent. The men who took me to the airport and brought me back to the hotel were both very engaging, friendly. The hotel could use a little freshening, but overall the service was excellent and the room was comfortable.
from Mattapoisett, Massachusetts
Submitted on 20-09-2016
Convenient to airport with free shuttle service. Very friendly and helpful staff. Rooms were very nice but only had king size beds with pull out sofa bed. Many amenities. Comfortable setting. Near many restaurants.
from Springfield, United States
Submitted on 22-09-2016
Our experience with the Hilton Garden Inn was exceptional. The grounds and facilities were clean and neat. The staff efficient and courteous. Our room was large with a refrigerator, microwave, Keurig coffee maker, desk, sofa, and comfortable king size bed. large towels were also provided. Additionally, they offered the use of a computer and printer to print out our boarding passes. It exceeded our expectations. We will always look for a Hilton in the future!
from Clinton, New Jersey
Submitted on 24-09-2016
Went to room "picked for me" unpacked and went to bed. Smell of bedding was like dirty bodies. Was too tired to start over. Threw most of the bedding on the floor. Horrible. I would not recommend staying here until they put some money back into the bedding.
from Hockley Heath, United Kingdom
Submitted on 27-09-2016
Everything about this stay worked well. Arrived at 11:00 pm but the airport shuttle still arrived quite quickly. Room was clean and very comfortable. Struggled to turn the air conditioning down (make it less cold as it was quite noisy), but that might have been the jet-lag. Easy enough when we asked at the desk the next morning. Really enjoyed breakfast on both days. Tried most of the things on offer. Didn't really need television on in the breakfast room, but we found that that that was the c... Read more
from Phoenix, United States
Submitted on 28-09-2016
The restaurant manager and banquet manager Beatrice were fantastic , the service was great and the food was good. ?the rooms are dated and the carpet is older, the stairwells were dirty. The food quality was good. The service at the front desk, restaurant and by all staff was exemplary.
from Hilo, Hawaii
Submitted on 02-10-2016
I travel a lot on Federal grant funds which provides for less-than-top grade accommodations. This is NOT one of those places. Although the furniture is not new and there are a few areas in need of attention, the room feels comfortable, easy to settle into, and clean. The most impressive feature is the staff. Everyone I met was courteous, friendly, and helpful. I arrived late at night and had no problem contacting the hotel for a shuttle. The driver gave an ETA, was on time, and asked for me by... Read more
from Tennessee
Submitted on 03-10-2016
The rooms may be dated and starting to look tired, but the quality of service delivered by all members of the team makes this a hotel worth visiting time and again. My room was a king suite with a small but separate living room/kitchen with small refrigerator, microwave, 2-burner electric stovetop, and Keurig coffee maker with supplies. I can never say enough positive about Raul (breakfast chef) not Beatrice (server/hostess); the other members of the restaurant team are very good too. The f... Read more
Submitted on 04-10-2016
After a ten hour flight with not much sleep it was great to be picked up by the hotel shuttle van and get some sleep on a very large morning st comfortable bed. Very clean room and breakfast was great too.
from mt. morris il
Submitted on 07-10-2016
We stayed our first night in Arizona and our last night in Arizona. All staff were welcoming and helpful. Our flight was late coming in and we were tired but able to easily check in and had an outstanding meal in the onsite restaurant. We used the shuttle service so we could turn our rental in a day early and then shuttle in the morning to catch our flight. Again, most courteous and helpful staff. This is a fine establishment.
from Denton, Texas
Submitted on 10-10-2016
The rooms may be dated and starting to look tired, but the quality of service delivered by all members of the team makes this a hotel worth visiting. The front desk team when we arrived was helpful in answering my questions and the front desk clerk in the morning was helpful as well. We had a problem with our room and maintenance came to fix in less than 5 minutes. We had dinner in the restaurant and the food quality was good.
from Wooster, Ohio
Submitted on 18-10-2016
I would definitely recommend this hotel the staff was exceptional and the hotel was beautiful and clean and very well lit. We were only here for 1 night but I wish we cold have stayed longer. Only 4 miles from Phoenix Sky Harbor Airport and they have a free shuttle to take you to the airport if need be I would definitely recommend this hotel
from Casa Grande, Arizona
Submitted on 19-10-2016
Great hotel near Sky Harbor Airport. The rooms were large and clean with mini fridge and microwave. Biggest surprise was the jetted tub in bathroom. We didn't use the bar or restaurant but looked at room service menu and it looked like a good selection.
from Fort Mill, South Carolina
Submitted on 25-10-2016
I recently spent the night at this property, having last visited it about a year ago. At that time they were doing some improvements and repairs. These are now all completed and the property is in tip-top shape. The rooms are comfortable and well-equipped. I had dinner in the restaurant, and the service was very attentive and quick, and the food hit the spot perfectly. The fitness center is outside in its own building by the pool, and open 24 hours a day. It is well-equipped and everything... Read more
from Eugene, United States
Submitted on 27-10-2016
Great place to stay, nice, clean. Staff was mostly friendly and only one person was not so kind. Otherwise it is awesome, and I will stay again and again. Shuttle is super nice too! James is a great driver.
from Ireland
Submitted on 01-11-2016
Very warm welcome, comfortable bed, great space in living area and the best cookies I have had in years!! Airport shuttle runs every 15-30 minutes from 3am but you need to call the hotel directly from the airport for collection.
from Reading, United Kingdom
Submitted on 02-11-2016
The Hilton is a great place to lay your head especially if you have an early morning flight as we did. Super friendly check in who also helped me with leaving my Hertz rental car in the hotel car park to save me dropping off at the depot. Comfy rooms/beds and the food in the restaurant was good and quick. Its a very good choice.
from Brookville, Ohio
Submitted on 07-11-2016
Great staff provided accommodations for our meeting. Server always kept us well stocked. Would definitely recommend to anyone needing a business meeting space. Rooms clean. Wish the location were a bit better but close to airport.
from Tucson, Arizona
Submitted on 08-11-2016
Everything about this hotel was very good except the sounds during the night which sounded like old pipes or something. The staff are very friendly and helpful, the room was great. I would stay here again if they could put me in a room that doesn't have the sounds.
from Southampton, United Kingdom
Submitted on 09-11-2016
staff all first class, good value all round staff went out of way to look after me, and I could not fault any of them. nice hotel, gym, pool, big room, clean, good value food, reasonable price. thanks to mitch on bar and all the other restaurant staff, and front desk, and smiling friendly housekeepers : ) this is a stop over hotel for airport access or motorway break not near any shops so car is needed or hotel shuttle
from NY, United States
Submitted on 10-11-2016
While recently I have traveled more than usual on business I always stay Hilton or Marriot. The Hilton has become a first choice when booking lately and this property is one of the reasons why. Hilton has been providing a more positive experience and this property is no exception. I love the almost full kitchen; Over-sized refrigerator, microwave, Kerig coffee maker, counter top and cabinets are even an upgrade to most Embassy Suites(also a Hilton property) Attention to detail especially by the ... Read more
from SoCal
Submitted on 16-11-2016
Loved our stay here - The room is extremely convenient with lots of lights, plenty of plugs (!!!!), great bedding and towels. Staff was courteous and helpful. We had a package that included breakfast. The breakfast experience is a little confusing, but the food was good and the chef very accommodating. We did have to walk out to the lobby to get decaf refills and had to ask for water. The dining room staff seemed a little disorganized. Everything else was great, and we will definitely return.
from Alexandria, Virginia
Submitted on 16-11-2016
As with every other hilton stay, everything was great. The accommodations were superb as was the service of each employee encountered. The bar and bartender were great, the food in bar was very good also. The shuttle service was a plus, they called, he came immediately. Also, the hotel lobby area was very warm & inviting.
from Galloway, New Jersey
Submitted on 23-11-2016
this was my second visit to this hotel---hotel does need some updates but the people here are first class--I was there for 2 weeks and the housekeeper kept my room sparkling (Michelle)--and the people at the front desks Jomah--Jasmine--Amanda--are wonderful--and Beatkiz had my coffee ready every morning--they are outstanding employee that will keep me coming back ---see you in Feb.
Submitted on 23-11-2016
Decent hotel but definitely needs an update. Lighting and new furniture would be appropriate. The overall feeling was that this property had not been updated since it was built. Nothing terrible but I would look for a newer property next time I visit PHX.