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Hilton Garden Inn Phoenix Airport North

Phoenix, AZ, US (PHX)

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Based on 840 reviews
Enjoy the comfort and convenience of The Hilton Garden Inn Phoenix Airport North.
Room & Rates
1 KING BED PURE AIR - Hilton Garden Inn Phoenix Airport North - 1

1 KING BED PURE AIR

  • 1 King Bed
  • Free Wi-Fi
  • 32-Inch Flat Screen TV
  • Premium Channels
  • Mini-Fridge
  • Microwave
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
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1 KING BED - Hilton Garden Inn Phoenix Airport North - 2

1 KING BED

  • 1 King Bed
  • Free Wi-Fi
  • 32-Inch Flat Screen TV
  • Premium Channels
  • Mini-Fridge
  • Microwave
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
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1 KING ACC RM W/BATHTUB - Hilton Garden Inn Phoenix Airport North - 3

1 KING ACC RM W/BATHTUB

  • 1 King Bed
  • Free Wi-Fi
  • 32-Inch Flat Screen TV
  • Premium Channels
  • Mini-Fridge
  • Microwave
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
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1 KING ACC RM ROLLIN SHWR - Hilton Garden Inn Phoenix Airport North - 4

1 KING ACC RM ROLLIN SHWR

  • 1 King Bed
  • Free Wi-Fi
  • 32-Inch Flat Screen TV
  • Premium Channels
  • Mini-Fridge
  • Microwave
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
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1 KING BED 1BDRM SUITE - Hilton Garden Inn Phoenix Airport North - 5

1 KING BED 1BDRM SUITE

  • 1 King Bed
  • Living Area
  • Free Wi-Fi
  • 32-Inch Flat Screen TV
  • Premium Channels
  • Mini-Fridge
  • Microwave
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
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1 KING HEARING ACCESSIBLE - Hilton Garden Inn Phoenix Airport North - 6

1 KING HEARING ACCESSIBLE

  • 1 King Bed
  • Visual Alerts
  • Free Wi-Fi
  • 32-Inch Flat Screen TV
  • Premium Channels
  • Mini-Fridge
  • Microwave
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
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1 KING ACC 1BDRM 3X3SHW - Hilton Garden Inn Phoenix Airport North - 7

1 KING ACC 1BDRM 3X3SHW

  • 1 King Bed
  • Whirlpool
  • Free Wi-Fi
  • 32-Inch Flat Screen TV
  • Premium Channels
  • Mini-Fridge
  • Microwave
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
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2 QUEEN BEDS PURE AIR - Hilton Garden Inn Phoenix Airport North - 8

2 QUEEN BEDS PURE AIR

  • 2 Queen Beds
  • Free Wi-Fi
  • 32-Inch Flat Screen TV
  • Premium Channels
  • Mini-Fridge
  • Microwave
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
Hide room details
2 QUEEN BEDS - Hilton Garden Inn Phoenix Airport North - 9

2 QUEEN BEDS

  • 2 Queen Beds
  • Free Wi-Fi
  • 32-Inch Flat Screen TV
  • Premium Channels
  • Mini-Fridge
  • Microwave
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
Hide room details
2 QUEEN ACC RM W/BATHTUB - Hilton Garden Inn Phoenix Airport North - 10

2 QUEEN ACC RM W/BATHTUB

  • 2 Queen Beds
  • Free Wi-Fi
  • 32-Inch Flat Screen TV
  • Premium Channels
  • Mini-Fridge
  • Microwave
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
Hide room details
2 QUEEN ACC RM ROLLIN SHWR - Hilton Garden Inn Phoenix Airport North - 11

2 QUEEN ACC RM ROLLIN SHWR

  • 2 Queen Beds
  • Free Wi-Fi
  • 32-Inch Flat Screen TV
  • Premium Channels
  • Mini-Fridge
  • Microwave
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
Hide room details
2 QUEEN HEARING ACCESSIBLE - Hilton Garden Inn Phoenix Airport North - 12

2 QUEEN HEARING ACCESSIBLE

  • 2 Queen Beds
  • Free Wi-Fi
  • 32-Inch Flat Screen TV
  • Premium Channels
  • Mini-Fridge
  • Microwave
  • Coffee/Tea Maker
  • Hair Dryer
  • Iron/Ironing Board
  • Visual Alerts
Hide room details
Hilton Garden Inn Phoenix Airport North
3838 East Van Buren Street, Phoenix, AZ US 85008

Hotel Amenities
Guests can enjoy

  • Complimentary 24-hour Airport Shuttle Service
  • Wired and Wireless High-Speed Internet
  • Full Service Restaurant and Lounge
  • Meeting and Banquet Facilities
  • Business Center
  • Fitness Center
  • Outdoor Pool
  • Convenience Mart

Recreation and Entertainment
The ideal location of The Hilton Garden Inn Phoenix Airport North offers close proximity to art galleries, shopping, business and financial districts and many area spring training facilities. The hotel is located across from Gateway Community College and nearby businesses including Avnet, Cutter Aviation, Honeywell, Federal Express, PacifiCare, Bank of America and General Electric. Other attractions include:

  • Phoenix Convention Center
  • Chase Field
  • Chinese Cultural Center
  • Phoenix Zoo
  • Dog Theater
  • Spring Training Ballparks

Room Amenities
The Hilton Garden Inn Phoenix Airport North offers beautifully appointed guestrooms that will please both leisure and corporate travelers alike. In-room amenities include:

  • Complimentary Wired and Wireless High-Speed Internet Access
  • 32 inch Flat Screen Televisions
  • Large Work-Friendly Desk
  • Coffee and Coffee Maker
  • Microwave and Refrigerator
  • Iron and Ironing Board
  • Newspaper delivered Monday through Friday

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 840 reviews
from
Submitted on 18-05-2016
Stayed at this location due to its proximity of where I had to attend business meetings. The room has tall ceilings and is very clean. They have the mattresses you can adjust the firmness for your level of comfort. If you are traveling during the week, I recommend attending the Managers reception on Wednesday evenings. You will make new friends and have a good time. This will be my choice of lodging for future trips to the area. Oh, and the breakfast (free for Hilton Honors members) is a nice ... Read more
from Lake Tahoe (California), California
Submitted on 18-05-2016
Missed flight because of the infamous Phoenix TSA. Found this Hilton by recommendation at airport. Close to airport and regular shuttle service 8 minutes or so between hotel and airport. Rooms are nice. Big king beds and very clean. Good shower (a must) and great pool/sauna right off the lobby. Exercise room. Good bar stays open til 11pm. Prices average. Good food. Breakfast buffet or menu. Staff is very nice.
from Dubuque, Iowa
Submitted on 23-05-2016
The property is close to the airport and they provide a shuttle to not only the airport but anyplace else within 3 miles. You will need this if you want to leave the hotel to eat or even a convenience store. Not a hotel to be walking outside, in an industrial area. The hotel has very spacious rooms and quiet rooms. I suspect this property was under a different chain prior.
from Cambridge, Canada
Submitted on 23-05-2016
Nice and close to airport . Taxis have minimum charge from airport , so you have to pay that fee . Check in was easy . Hotel is very clean . Pool was nice . Food was good . Jannessa at the lounge was very good .
from Wakeman, Ohio
Submitted on 25-05-2016
We were looking for a hotel close to the airport the night before our flight home. This is a beautiful facility - from the lobby to the bar/restaurant and the room was clean and nice. The bed was extremely comfortable!
from Central Coast of CA
Submitted on 30-05-2016
The "auto" fan on the A/C system was inconsistent and noisy, so much of the night was spent with the room too warm, then chilly. The bedding seemed much too heavy for the Phoenix climate. Otherwise things were okay - room was clean and roomy.
from Fairview, Pennsylvania
Submitted on 01-06-2016
Great 24-hour shuttle service to airport, very friendly, helpful and comfortable. We stayed in a room with 2 queen beds with a mountain view. Room was clean. Our package included breakfast. Pool and hot tub were outside. Close to the 38th Street light rail stop, 3 stops to Chase Field! Easy to walk to or ask the shuttle to drop you there. We arrived before check-in time and although they did not have a room ready for us, they kept our luggage and allowed us to use the pool area. Very cl... Read more
from Whitehead, United Kingdom
Submitted on 06-06-2016
This hotel was the start and end of our 2800 mile tour through Arizona, New Mexico, Utah and Colorado on rented Harley Davidson motorcycles. The Eaglerider rental company was nearby as was the airport we flew into from the UK. It was a good location and the services and friendliness of staff gave us a perfect start. In the end we were reluctant to leave.
from Albuquerque, New Mexico
Submitted on 17-06-2016
I was passing through the Phoenix area on my way to California and needed to stop for the night. Since I was by myself and just needing a bed for a quick night, I didn't want to spend much. I did a quick search at some of the popular motel joints and thought that may be my best deal. Before I booked I went on to the Hilton app since I love to get Hilton points when i can. I was surprised to find this hotel at a minimal increase in price over the other motel options I had looked at. Plus as a Gol... Read more
from Knoxville
Submitted on 17-06-2016
Enjoyed my stay. Suite was very nice and staff at Dinner and breakfast were awesome. My only complaint is they charge me 4.95 twice for one night stay and I was by myself. They don't leave a hard copy under the door any more to save paper I assume but had they done that I would have noticed the double hcarge.
from Seminole, Florida
Submitted on 19-06-2016
Hilton In North Airport was a pleasure for my recent stay in Phoenix. Good breakfast and dinner, pool was cool after 4pm. Relaxing after a day of business meetings Location was great to the airport and to business locations..
from Pearl City, Hawaii
Submitted on 21-06-2016
We stayed here for 2 nights. The staff at this hotel was professional, very friendly and helpful. The rooms were clean and the beds were comfortable. I chose this hotel because it was close to the airport. I think we made a great choice! When I booked this hotel, I didn't realize that there was no complimentary breakfast. I was a little disappointed to learn we'd have to pay $13+ per person. However, we ate at the hotel anyway. To my delight, children under 12 are free with a paying adult. Plus... Read more
from Tulsa, Oklahoma
Submitted on 22-06-2016
This hotel met the high standard that Hilton sets so often. The staff was wonderful and the room was comfortable, clean and pleasant. Location was easy to find with siri. Great value - so glad I'm a Hilton Honors Member.
from Phoenix, Arizona, United States
Submitted on 29-06-2016
Very clean, it was quiet, so I was able to get a good night's sleep. The bed was comfortable along with the pillows. I will definitely be staying here again. I recommend it to everyone. Nice price too!
from Prescott, Arizona
Submitted on 30-06-2016
Only problem terrible toilet paper! Check in ladies superior. Rooms clean and well stocked. Good meals at reasonable prices. Quiet and shuttle to airport with friendly drivers. I stay there often and am never disappointed.
from Tower City, Pennsylvania
Submitted on 30-06-2016
I was there for 5 nights & the hotel staff were very friendly & helpful. The hotel was clean & had a lot of great amenities. The workout room had more equipment than most hotel workout rooms & it was more spacious than most.
from Edinburgh, Scotland
Submitted on 01-07-2016
Enjoyed a lovely overnight stay here. Room was large, clean and very quiet - we had a great nights sleep here. Staff at breakfast could not have been more helpful - no need to wait at omelette station the cook came to us. Shuttle service also very good.
from Tucson, Arizona
Submitted on 01-07-2016
My family stayed here the night before leaving on a two-week vacation to Europe, and on the night that we returned to the US. We left our vehicle parked in their lot during our vacation and it was perfectly fine upon our return. The rooms are clean, comfortable and quiet. Nothing special, but well stocked, with reliable air-conditioning and wifi. The restaurant in the lobby provides hearty breakfast options, more than the prepackaged options at a Holiday Inn Express or similar property. Their sh... Read more
from asheboro, United States
Submitted on 02-07-2016
Stayed one night to catch a plane home early in the AM. Good dinner quiet room shuttle every 30 min left at 4am to catch early flight. All went well hotel staff was very helpful. dkvlbnadlvhnadfvkamdflhjmbvldfrjbm zcnc ka;f v o;snvd d
from South Dakoka, United States
Submitted on 04-07-2016
The breakfast includes a short order service with pancakes, french toast, and made-to-order french toast. Very, very nice breakfast and worth the slight bump to your room price. The rooms are very spacious with beds that have adjustable softness or firmness. It was exactly the type of place I needed to get my work done in between my conference.
from Philadelphia, Pennsylvania
Submitted on 06-07-2016
We stayed here after a visit to the Grand Canyon. Our flight out was 10am, so we wanted to stay close to the airport, and get a free shuttle there. Shuttles ran every 1/2 hour and the hotel was less than a five minute drive. I will say, the room exceed my expectations especially for the price. We stayed off season, so we got a great deal but the room had a kitchenette and a sitting area, a large bathroom. I would have happily stayed here longer! The only problem we encountered is that ther... Read more
from Huntsville, Alabama
Submitted on 06-07-2016
Great location to Phoenix Airport. Staff was very accommodating and helpful. Our dinner and breakfast were both delicious! Our room was very clean and comfortable...and there was a Keurig in the room!
from Bridgman, Michigan
Submitted on 08-07-2016
Very nice hotel. The staff at the desk both in the evening for check in and the (very) early morning check out were very friendly and helpful. The shuttle driver was on time and got us to the airport when we had to be ther, helped with our bags and was really nice. We don't usually do park and fly but this experience will encourage us to do it again with this hotel.
from Phoenix, Arizona
Submitted on 11-07-2016
I stay here on a weekly basis, and frankly I look forward to my made to order breakfast each morning. Omelets, fruit (blackberries, cantaloup, blueberries, watermelon, etc.), pastries, and BACON. Doesn't get any better. kudos to chef Ralph and host/server Daniel for making me feel welcome each day I'm there. It's a great way to start the morning. As for my room, I request that no sprays or chemicals be used. And each time, my room is perfect. Not even a hint of Fabreze. Now, if they'd st... Read more
from Arizona
Submitted on 13-07-2016
Wife and I attended a concert at a venue a mile or two from this hotel. We did not want to make a late long drive home so arranged for a getaway night at this hotel. I checked here on TripAdvisor for ideas and the reviews were key in picking the place. I was not disappointed. The location is just north of the airport and self parking is free and behind the building. We arrived fairly late but I did a pre-check-in on line (they sent a nice reminder email, making it very convenient) so all I had ... Read more
from Conneaut, Ohio
Submitted on 14-07-2016
Very good overall experience. Only criticism would be the firmness of the mattresses. Available adjustments did not seem to work very well leaving the mattress very firm and did not sleep very well on our first night.
from Tucson, Arizona
Submitted on 14-07-2016
I booked a room here because of their close proximity to the airport and I had an early morning flight. This is a first-rate hotel and I would highly recommend it. It's very clean, modern and reasonably priced. My husband and I plan on going back when we have more time to enjoy the beautiful, spacious rooms.
from Dearborn, Michigan
Submitted on 16-07-2016
I booked 5 rooms at this hotel for due to an early morning flight out of PHX. We arrived much later at the hotel then I expected, at about midnight. We were immediately greated by a very friendly front desk person. She was kind and hot us checked into our rooms quickly. All of the rooms were well prepared, clean up to date and spacious. Beds were comfortable too. Although we weren't able to take advantage of any hotels services, it appeared many options were available. The hotel's com... Read more
from Reno, United States
Submitted on 18-07-2016
Convenient with helpful staff. Was stranded at airport after a missed connection. Beds were comfortable, room clean. Only one complaint : TV had problems displaying about a third of the channels due to poor dish reception.
from Indianapolis, United States
Submitted on 18-07-2016
I recommend making reservations, asking for the PURE air room. The difference is notable, and made the room more inviting and comfortable. The front office staff went above and beyond to help us with our travel plans the next day and in scheduling for our return stay. The online app was a breeze to operate. I recommend signing up for HH points before making your reservations...the phone app is then able to let you view those plans as well.
from
Submitted on 20-07-2016
There are very few times I write negative reviews. This hotel does deserve some positives but I must point out a few other things as well. The hotel itself is very nice and clean. Our room had a fridge, microwave and kurig. There was not a vent in the bathroom and it wouldn't be an issue if it wasn't 100+ degrees. I left the door open when I was getting ready and I was fine. I slipped three times on the carpet. The first time I got a bad rug burn and I blamed it on myself but in the cours... Read more
from Smyrna, Georgia
Submitted on 20-07-2016
I chose this hotel based on proximity to airport and my meeting in Tempe. It served me well based on location but the beds...oh my. I usually sleep exceptionally well at Hilton properties. Their beds are so fluffy and comfortable. Unfortunately, this property has the old "sleep number" beds that don't seem to adjust well and are just plain hard. I made the hotel aware of this after my first night and they "adjusted" it. That was a marginal improvement but not the level of comfort I have bec... Read more
from Sierra Vista, Arizona
Submitted on 20-07-2016
The people are what made the stay memorable and worth writing about. The front desk person who helped me was awesome and the breakfast team were very pleasant. Close to the airport and a short trip downtown. Can't beat it!
from Phoenix, Arizona
Submitted on 23-07-2016
Can't say enough about my week long stay here! Impeccable service from the moment I arrived and throughout our on-site business event. Crystal Peterson, Cherrisse Walton...the whole staff are friendly, profession, and easy to work with! Loved my stay! William Black, President BizRunner
from Americus, Georgia
Submitted on 25-07-2016
There are several good things about this hotel, but some not-so-good things as well. The hotel is close to the airport, has efficient and friendly staff, and features large rooms with comfortable beds. On the other hand, certain aspects of the rooms need updating. Many of the bathrooms don't have vents, so the room felt damp and neither the bathroom door nor the door to the room itself would close properly due to a long accumulation of humidity. In a relative's room, there was a mysterious fa... Read more
from Asheville, North Carolina
Submitted on 26-07-2016
I understand that the hotel is not "responsible" for personal property... My room was robbed by housekeeping and Maria refuses to return my calls. A pouch carrying high end head phones, head phone amplifier and iPod were "cleaned from my room (634) on the morning of 7/19/16. A loss totaling almost $1000!! If you eat breakfast here, take your things with you as the the thieves move quickly!
from Glen Allen, United States
Submitted on 30-07-2016
I always stay at Hilton Garden Inn when I can. Virginia, Ohio, Arizona, North Carolina, and this Phoenix hotel did not disappoint. The room was clean and quiet and the front desk clerk remembered my name and room number when I misplaced my key. Jess at the breakfast bar was a joy to see each morning. Wonderful staff!
from Mansfield, Ohio
Submitted on 31-07-2016
Stayed here for one night prior to our flight out! Very good service and the breakfast was delicious and very reasonable. Kids ate free!! The rooms were clean and spacious - could use some new carpet, but otherwise very nice. The pool is a nice way to get the kids and yourselves wound down prior to bed!
from Bakersfield, California
Submitted on 31-07-2016
The hotel is nice upon enterjng the building. Old out dated rooms on the bottom floor. Carpet and sheetd were old. The carpet looked old and dingy. The bathroom was beautiful, the nicest thing in the room.
from Connecticut
Submitted on 12-08-2016
Typical, clean hotel near an airport. Very comfortable beds, clean quiet rooms, reliable wake up call. Accommodating and fairly good food in the dining area. On time airport shuttled. What else can you ask for?. On the - side if any, there is nowhere else to go to eat if without a car. No views etc. not a big deal for us.
from Skagway, Alaska
Submitted on 13-08-2016
Excellent customer service, very accommodating. Would recommend this place to anyone looking for a nice clean place with a pool. Shuttle service to the airport runs frequently day and night. Got the most beautiful Cobb Salad via room service!
from Sauk Village, Illinois
Submitted on 14-08-2016
Okay what can I say before mentioning how darn Hot it is in Phoenix, Arizona in August! I arrived at the airport, made a telephone call to the hotel and within minutes the hotel shuttle service arrived to pick me up. Before I could get uncomfortable in the hot heat my ride had arrived. The shuttle service was extremely quick, efficient and the driver offered exceptional service. He was a friendly and safe driver. It literally took about 5 minutes to arrive at the hotel. I arrived at the hotel ... Read more
from
Submitted on 20-08-2016
Staff were courteous and the room reservation and check in process was uncomplicated. However, the room and facilities were less than adequate. Bathroom had leaking faucets that could not be turned all the way off. Wallpaper was peeling off in some places in the bathroom. Water was only lukewarm for showering. Very slow bathtub drain. Hinges on the Bathroom door very squeaky, loud enough to wake a sleeping person. No complimentary coffee or ice water in the lobby. Pool water was about the sam... Read more
from
Submitted on 22-08-2016
Excellent customer service would stay here again and I highly recommend it to anyone. I was pleasantly welcomed at check in and given a free glass of wine at the bar. I had a renovated room and the staff was extremely friendly.
from Germantown
Submitted on 23-08-2016
Everything you'd expect from an HGI. The beds and linens were clean and comfortable. The A/C units were a little noisy but otherwise the rooms were quiet The bar and restaurant were well equipped and evening service including complimentary beer and wine for premium Hilton members which was very nice. Combined with the buffet choice of soup and salad was an easy great value for evening meal and drinks Airport shuttle runs every 1/2 hour and was quick and efficient and on time
from Whittier, California
Submitted on 31-08-2016
I stay at a lot of Hilton Garden Inn's for work and this is by far one of nicest I've stayed at. The rooms are recently remodeled. They are very nice and comfortable. The hotel staff is super nice and helpful. We ate dinner in the hotel (didn't seem like to much else around). The food was good, wait staff was nice and attentive. Great place to stay when flying into Phoenix before heading off to your final destination or for a longer stay.
from Phoenix, Arizona
Submitted on 06-09-2016
Okay, first my connection to this building should be revealed. This and the two buildings behind it used to be the Reservation center for Ramada Inn way back in the day, although the original Res call center seems to be sitting empty in the lot next door now, hopefully someone can find a use for it. And the old offices next door to the Garden Inn are now a child healthcare center. I digress though in that i used to work in the 10 floor building, now the Garden suites when it was an office buildi... Read more
from Safford, Arizona
Submitted on 12-09-2016
We love the friendly atmosphere, clean rooms, great service! Totally recommend staying here. The fresh new face lift is awesome as well! From check in to check out heck even the cleaning crew is pleasant!
from vancouver
Submitted on 15-09-2016
We were looking for a nice reasonable place to stay in Phoenix before flying out the next morning and chose the Hilton. We are very happy with our decision. The hotel & rooms look brand new and the rate was very good. Check in and out were very quick. We would stay here again.
from DeKalb, Illinois
Submitted on 18-09-2016
Hotel was great and staff really wonderful. You do need a car for restaurants other than the hotel. Neighborhood not great but every thing you need is at the hotel. Easy to get around Phoenix and the area staying here. Shuttle service to airport was easy and convenient!
from Milwaukee, Wisconsin
Submitted on 18-09-2016
This is a nice, clean property with all the comforts you expect from Hilton. Unfortunately, it is located right in the flight path of the Phoenix airport. After many hours of travel, we just wanted a good night's sleep. We heard jets overhead for much of the evening, and again in the early morning hours.
from
Submitted on 19-09-2016
This hotel is very clean and the staff are all very friendly. This is a great option for staying close to the airport before a flight. They have a shuttle to take guests to and from the airport. I would recommend staying at this hotel.
from Allendale, New Jersey
Submitted on 19-09-2016
The most comfortable beds. Great location for our flight. Nicely decorated; beautiful bathroom with Neutragenia beauty products. Small microwave & fridge in room.Complimentary WI-FI excellent. There is gym & outside swimming pool. Pantry that stocks snacks, frozen dinners & sundries. Serves all 3 meals breakfast is buffet for $ 13.95 pp.
from Cassopolis
Submitted on 20-09-2016
Mostly above average. Bed harder than normal. Food very good. Slow to get access to luggage cart. Helpful van driver to move luggage from room to van to the airport. Easy access to Phoenix airport near by.
from London, United Kingdom
Submitted on 20-09-2016
Ok this place was always going to be a bit hit and miss. This was my first visit to Phoenix and this is a hotel normally suggested by my work as a place if I was visiting my companies Phoenix offices which are located near by. The hotel was full of guys who are clearly business people flying in for short one or two day meetings. As a result the facilities (like the pool, and gym) while they exist, are fairly limited. Our room was well laid out and clean, but starting to show signs of the hotel... Read more
from Boston, United States
Submitted on 25-09-2016
Just needed a hotel overnight before flying out of Phoenix. The Hilton certainly "fit the bill." There were some good restaurants in the area -- not within walking distance but an easy drive (which we did) or the airport shuttle would have taken us there. And it was very convenient to get to the airport.
from Orlando, United States
Submitted on 26-09-2016
Hilton Garden In was a very pleasant surprise. Not a resort destination, but great staff, nice surroundings, perfect room. Proximity to the Airport was great, and we felt very secure. Did not try the restaurant or the fitness center or the pool, but the bar was great and all personnel top notch.
from
Submitted on 27-09-2016
Really wonderful stay here! Loved the style and appointments of the room. Very clean. Friendly and helpful staff. Check in and check out were a breeze. Fairly good value, although the on site pantry could have had better variety. Good location.
from Dallas, Texas
Submitted on 28-09-2016
The quality of this hotel exceeded my expectations. The customer service was phenomenal. The room was clean and comfortable. The staff in the dining room for breakfast was very accommodating. The receptionist during check-in was accommodating. Every one there was very professional.
from New Smyrna Beach, Florida
Submitted on 29-09-2016
This lovely hotel has excellent customer service. They truly go out of their way to make your visit perfect. They provide a complimentary airport shuttle 24/7. We called the hotel as soon as we had our luggage and we were promptly picked up. We arrived at the hotel and were quickly checked into our room and then warmly greeted by Jill at the bar/lounge. We arrived two days prior to starting a Road Scholar program at this hotel. After spending the first three nights here, we returned at the... Read more
from Tarrytown, New York
Submitted on 06-10-2016
It was clean and well furnished. I appreciated the good service and I ate breakfast and dinner there 2 days. I even had an opportunity to use the pool and hot tub. The service was wonderful and answered all my questions. I even used the shuttle to and from the airport.
from Ardsley, United States
Submitted on 07-10-2016
The location of this hotel is ideal if you need to get to the airport quickly (and I did since I had a 6:30 am flight). Their airport shuttle operates 24 hours every day ! The hotel staff bend over backwards to be helpful. The facilities at the hotel are excellent and the staff is very friendly. I would DEFINITELY stay here again.
from Athens, United States
Submitted on 11-10-2016
Everything about experience great. Room clean, updated, and bed excellent. Loved having the 24 hour shuttle to airport on top of everything. Drivers friendly and helpful. Close to shopping. In hotel restaurant good! Friendly staff
from West Hartford, Connecticut
Submitted on 12-10-2016
I stayed here 2 years ago as well as last week but there was a marked difference in my experience. I am not sure why this is but I didn't feel safe this time. I won't be staying here again before flying out of Phoenix. Safety was the primary issue.
from Aurora, Colorado
Submitted on 25-10-2016
I popped in and out of Phoenix and stayed at this property. It is on a run down street but just north of Sky Harbor. The lobby is traditional Hilton, and I was greeted by very friendly staff both at check in and check out. Kudos to both! The elevators are beat to death as is the carpet in the same area. The rooms are nice, but with old school window AC which means you are either blasted with cool air or boiling. Wifi is okay. The fitness facility has 2 treadmills, two ellipticals and a bike. ... Read more
from Englewood, Colorado
Submitted on 30-10-2016
Will not even consider after 3 separate staff were very rude to myself and others stranded from airport...had room and they said they were over sold but then was able to book after phone call? Absolutely no rooms then I found one there ?
from
Submitted on 30-10-2016
My husband and I stayed overnight in Phoenix and decided to stay at this Hilton Garden. It has one of the largest bar/eating areas we've seen at a Hilton Garden, which may be desirable to some people. A mile and a half to the airport with shuttle. Free wifi, but breakfast is $13. The room wasn't the nicest of all the Hilton Gardens we've been to, but it was fair. The reason our experience was so poor was that although the hotel itself was fine, the location turned out to be horrible if you are... Read more
from Vassar, United States
Submitted on 31-10-2016
I found this hotel to be very friendly and accomadating. It is near the Desert Botanical Gardens and in which the shuttle bus dropped us off and picked us back up. The food was excellent. I had a good nights rest.
from
Submitted on 01-11-2016
Though I am a long time Gold member and generally a fan of Hilton properties, this was a horrendous experience. First, I was not informed that they had separate van services to the North and South properties and ended up at the wrong one and they would not transfer the reservations (at 10:00 at night!). Arriving at the restaurant at 10:02, I was informed that the kitchen closed at 10:00 (kitchen staff still visible) and I could not get any food (but I could still order an alcoholic drink). Th... Read more
from Maine, United States
Submitted on 02-11-2016
Friendly helpful staff, great restaurant, easy access to public transportation, clean rooms - would definitely recommend this hotel. Pueblo Grande Museum nearby is worth the trip. Breakfast offered many choices hot and cold, dinner options were reasonable and the chicken tortilla soup delicious!
from Phoenix, Arizona
Submitted on 03-11-2016
The staff was very friendly. The food was great. Everyone helped and made sure my stay was excellent. The restaurant staff was helpful and suggested the salmon which was AWESOME!! I will most definitely be coming back here again.
from
Submitted on 03-11-2016
It was great! It smelled new and everything was perfect!especially that their hot tub was a open until midnight!! It had cozy beds, big rooms, everything was clean and very quiet. We only stayed 2 nights, but it felt very homey and comfortable. Decor was cool.
from Phoenix, United States
Submitted on 07-11-2016
I would like to stay longer on my next trip. I have been to a few hotels, but this is my first to Hilton in Phoenix. Everyone was very welcoming and attentive. I would recommend this hotel to all of associates.
from Sedona, Arizona
Submitted on 11-11-2016
I don't understand why I can pay the same price for a Hampton Inn, be a Hilton Honors member, get the same amenities and NOT get a complimentary breakfast at this hotel!! I'm going back to Hampton Inn!!
from Phoenix, Arizona
Submitted on 17-11-2016
Lobby update is nice and staff are very friendly but our room could have been nicer. Although the room was very clean the bathroom faucet was broken, the fridge motor was noisy, there is no tub-only a shower so not great if you have small kids,room seemed very warm regardless of any temperature to which the A/C was set, battery was dead in the room safe so it was unusable, the smoke alarms have fast blinking lights so bring a sleep mask or eye cover to wear while sleeping so it doesn't bother y... Read more
from Tucson, Arizona
Submitted on 24-11-2016
Great experience and great value to park car for a week while we traveled east for thanksgiving. Staff very pleasant and helpful. Ate 2 meals, better than most hotel meals I've had. Good Shuttle service to airport.
from Surprise, United States
Submitted on 26-11-2016
Outstanding service from hotel staff with exceptionally helpful online check-in. I was traveling solo this trip, so I chose this hotel for its proximity to PHX International and 24/7 shuttle service (needed to depart at 0300 for 0500 flight). Being an rewards member enabled me to have an expedient check-in and check-out. The room was extremely clean and a quiet place to sleep for 4 hours between flights. I'm most thankful for their attention to detail, friendly customer service, and parking av... Read more
from Santa Ana, California
Submitted on 28-11-2016
Better than expected. Clean and beautifully decorated. The breakfast buffet was great and the fitness center was better than most hotels I've seen. The staff was helpful and the surrounding area was not too bad although not a lot of things nearby. I would highly recommend.
from Castle Rock, United States
Submitted on 28-11-2016
We made our reservation with no issues and were checked in at the front desk just fine. That's where the Hilton difference apparently ends in Tempe. I made a reservation for 4 people but had to ask for more towels and washcloths to enable everyone to take a shower. The price of the breakfast buffet made it prohibitive for us to eat there in the morning. The beds are comfortable, but the exhaust fan in the bathroom did not work. That makes it hard to share with four people after a long day of tra... Read more
from Modesto, United States
Submitted on 30-11-2016
The hotel was easy to find. The lobby and dining area are beautiful and spacious. The hotel was really quiet. Service was excellent from check in to check out, every staff member was friendly and helpful. I even got free bottled water as an Honors member! This was a great stay.
from Jacksonville, Florida
Submitted on 04-12-2016
Check in was very easy and the top floor rooms were big and beautiful, with a view of the mountains on one side and the drama of the airport less than a mile away on the other. (I assume the ladies in the family enjoyed it though I would probably have enjoyed watching planes take off and land more.) This floor is where the Pure Air (Pure Room program) rooms are. We have found this very valuable in our travels as the ladies are ill and very reactive to a variety of allergens. Some hotels do not g... Read more
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