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Country Inn & Suites By Carlson Deer Valley

Phoenix, AZ, US (PHX)

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Based on 395 reviews
This inn is within close proximity of Victory Lane Sports Complex and Adobe Dam Regional Park.
Room & Rates
1 Bedroom 2 Queen Beds Suite Non Smoking  - Country Inn & Suites By Carlson Deer Valley - 1

1 Bedroom 2 Queen Beds Suite Non Smoking

2 Queen Beds
Views of the city and pool

Entertainment - Free WiFi and wired Internet access, premium channels, video-game console
Food & Drink - Refrigerator, refrigerator, and microwave
Sleep - Bedroom and a pillowtop bed with premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Living room and free local calls
Non-Smoking
Hide room details
1 Bedroom 2 Queen Beds Suite-Smoking  - Country Inn & Suites By Carlson Deer Valley - 2

1 Bedroom 2 Queen Beds Suite-Smoking

1 king bed
Views of the city and pool

Entertainment - Free WiFi and wired Internet access, premium channels, video-game console
Food & Drink - Refrigerator, refrigerator, and microwave
Sleep - Bedroom and a pillowtop bed with premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Living room and free local calls
Smoking Allowed.
Hide room details
Guest Room King Non Smoking  - Country Inn & Suites By Carlson Deer Valley - 3

Guest Room King Non Smoking

1 king bed
Entertainment - Free WiFi and wired Internet access, premium channels, video-game console
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed with premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Non-Smoking
Hide room details
Guest Room 2 Queen Beds Non Smoking  - Country Inn & Suites By Carlson Deer Valley - 4

Guest Room 2 Queen Beds Non Smoking

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, premium channels, video-game console
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed with premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Non-Smoking
Hide room details
Guest Room 2 Queen Beds-Smoking  - Country Inn & Suites By Carlson Deer Valley - 5

Guest Room 2 Queen Beds-Smoking

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, premium channels, video-game console
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed with premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Smoking Allowed.
Hide room details
Guest Room King Accessible Non Smoking  - Country Inn & Suites By Carlson Deer Valley - 6

Guest Room King Accessible Non Smoking

1 king bed
Entertainment - Free WiFi and wired Internet access, premium channels, video-game console
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed with premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Non-Smoking
Hide room details
Guest Room King-Smoking  - Country Inn & Suites By Carlson Deer Valley - 7

Guest Room King-Smoking

1 king bed
Entertainment - Free WiFi and wired Internet access, premium channels, video-game console
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed with premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Smoking Allowed.
Hide room details
1 Bedroom King Suite Non Smoking  - Country Inn & Suites By Carlson Deer Valley - 8

1 Bedroom King Suite Non Smoking

1 king bed
Views of the city and pool

Entertainment - Free WiFi and wired Internet access, premium channels, video-game console
Food & Drink - Refrigerator, refrigerator, and microwave
Sleep - Bedroom and a pillowtop bed with premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Living room and free local calls
Non-Smoking
Hide room details
1 Bedroom King Suite, Accessible, Roll In Shower, Non Smoking  - Country Inn & Suites By Carlson Deer Valley - 9

1 Bedroom King Suite, Accessible, Roll In Shower, Non Smoking

1 king bed
Entertainment - Free WiFi and wired Internet access, premium channels, video-game console
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed with premium bedding
Bathroom - Private bathroom, Roll in Shower, free toiletries, and a hair dryer
Non-Smoking
Hide room details
1 Bedroom King Suite-Smoking  - Country Inn & Suites By Carlson Deer Valley - 10

1 Bedroom King Suite-Smoking

1 king bed
Views of the city and pool

Entertainment - Free WiFi and wired Internet access, premium channels, video-game console
Food & Drink - Refrigerator, refrigerator, and microwave
Sleep - Bedroom and a pillowtop bed with premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Living room and free local calls
Smoking Allowed.
Hide room details
1 Bedroom King Patio Suite Non Smoking  - Country Inn & Suites By Carlson Deer Valley - 11

1 Bedroom King Patio Suite Non Smoking

1 king bed
Patio with city views

Entertainment - Free WiFi and wired Internet access, premium channels, video-game console
Food & Drink - Refrigerator, refrigerator, and microwave
Sleep - Pillowtop bed with premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Non-Smoking
Hide room details
1 Bedroom 2 Queen Beds Patio Suite Non Smoking  - Country Inn & Suites By Carlson Deer Valley - 12

1 Bedroom 2 Queen Beds Patio Suite Non Smoking

2 Queen Beds
Patio with city views

Entertainment - Free WiFi and wired Internet access, premium channels, video-game console
Food & Drink - Refrigerator, refrigerator, and microwave
Sleep - Pillowtop bed with premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Non-Smoking
Hide room details
Country Inn & Suites By Carlson Deer Valley
20221 N 29th Ave, Phoenix, AZ US 85027

Location

Located in Phoenix (Northern Phoenix), Country Inn & Suites By Carlson Deer Valley is convenient to University of Phoenix-Northwest Learning Center and Deer Valley Rock Art Center.

Resort Details

Dont miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a fitness center. Additional features include complimentary wireless Internet access, a fireplace in the lobby, and a television in the lobby. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.

Featured amenities include a 24-hour business center, limo/town car service, and a computer station. Planning an event in Phoenix? This inn has 2200 square feet (204 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite. 

Accommodation Details

Make yourself at home in one of the 126 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless Internet access is complimentary, while video-game consoles and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Restaurants, Lounges & Bars

Take advantage of the inn\\\\\\\'s room service (during limited hours).


Based on 395 reviews
from Lino Lakes, Minnesota
Submitted on 27-05-2016
My husband loves Country Inn & Suites; me not so much. Given that, I had low expectations. However, it was a decent hotel. We were first in a room that had two beds and that felt very cramped so upgraded to one with king size bed. That room was much better and provided adequate walking space. I didn't feel cramped in the least. The hotel was pretty quiet. I wasn't woken due to noise from water running in other rooms or people walking in halls. The room was clean and the hotel though not ne... Read more
from Chino Valley, Arizona, United States
Submitted on 02-06-2016
On Trivago and the motel their address is Deer Valley Rd and 29th Ave. It is not on Deer Valley Rd. and 29th Ave. It is closer to 29th Ave. and Beardsley. It was a very nice place once I found it by calling them for directions. The room was clean and the bed was comfortable. Breakfast bar could use some help. Most staff was polite and friendly. Breakfast bar's one staff was crabby and rude.
from Phoenix, Arizona
Submitted on 03-06-2016
First things first- the positive! Great place to start is the value for what you are getting. I did book through a 3rd party site which is the obvious way to go to save a little more, but at $65 a night for a single King room, I wasn't complaining. They really roll out the red carpet, with little bonuses here and there like coffee and cookies 24/7 and noteworthy complimentary breakfasts with fresh eggs and waffles. The pool and jacuzzi are open till 11, which while it was busy with families duri... Read more
from Phoenix, Arizona
Submitted on 04-06-2016
It is kind of difficult to get to but once you find it you get the hang of going back. The good: the staff is very friendly. The breakfast is pretty good - waffles, eggs, cereal, fruit, yogurt and juice. The meat changes each day, sausage, ham or bacon. The hotel is generally well kept and clean. The shower head has tremendous pressure which I loved. There were a lot of television channels to choose from. There is indoor or outdoor seating. They provide water, cookies, fruit and granola bars... Read more
from Los Lunas, New Mexico
Submitted on 06-06-2016
Good price, friendly staff, clean, and comfortable... What more could you ask for! I would love to go back.... Wonderful experience!!! Pool stays open late... A\C worked amazing!!!!!!!! Wish I would stay longer!!!
from Rupert, United States
Submitted on 07-06-2016
I would say that my stay at this Hotel was one of the best I have ever had. The staff was kind and friendly and extremely helpful. The rooms were clean and comfortable. I needed a late check out and the front desk was more than willing to accommodate the situation. They were just great!
from Tuscan Hills, United States
Submitted on 08-06-2016
The hotel was located right off the freeway and was clean. The air conditioner was very loud. The bathroom door opens the wrong way so it is very had to be at the sink. They have no waters except in the vending machines and they were sold out. It was 105 outside. They need to ensure there is plenty of water. Not sure that I will stay again or recommend.
from Redlands, United States
Submitted on 08-06-2016
Clean place, lots of parking, pool well located. Front desk help from Fatima was outstanding. Always a genuine smile. Room clean but on 2nd floor and directly outside window was a façade wall - blocking view of most everything except sky. Location of motel tricky to navigate. One way access road to hotel and a two mile drive to do it again if you miss the driveway the first time. Breakfast was disappointing. Touted as a great feature, but not the deal you'd expect with all that touting... Read more
from Temecula
Submitted on 23-06-2016
This hotel was perfect. It was quiet, air conditioner worked well (was 120°+), convenient free parking, and clean. Room included a microwave and fridge (wasn't very cold though), nice bathroom amenities (Beekman Boys lotion, shampoo, conditioner), plenty of nice quality towels. Outstanding housekeeping. Free breakfast was typical, fruit, eggs, sausage or bacon, toasts, cereal....etc.. Yes we would stay there again, the location was good in relationship to where we were visiting..
from Maricopa, Arizona, USA
Submitted on 23-06-2016
the room i had was clean very well supplied towels shampoo etc, nice fire place if you here around winter time! Jacuzzi tub and fridge micro....and it was quite right off the freeway stores across the freeway! its an older hotel and updated nicely thank you very much to the staff front desk,and the grounds security
from Phoenix, Arizona
Submitted on 25-06-2016
Our family has been living at that this hotel. We love this place. The rooms are very clean and the staff were really nice. I would definitely recommend this hotel to anyone visiting this phoenix area.
from Red Rock, United States
Submitted on 27-06-2016
Loved the breakfast! Lots of choices and had hot options. Quiet location. Clean. Friendly staff. The room was spacious and the beds were very comfortable. Nice and big pool. Could use more trees for shade. Love the snack spot with cookies, fruit, and granola bars.
from North Carolina Mountains, North Carolina
Submitted on 01-07-2016
Family vacation to the West . We visited Scottsdale and walked the Camelback Mt!! So the hotel was very convenient to places to eat and shop and also, sightseeing places! We came back and swam in the pool which was fun!!
from Longwood, United States
Submitted on 03-07-2016
The hotel is perfectly adequate for the average traveler. The business center allows you to print and fax for no charge. They have a nice rotational complimentary breakfast. The beds are very comfortable, but the pillows are terrible. We each used 3 pillows and they were still totally flat! The internet is slow, but worked. I highly recommend bringing and Ethernet cable as that works far better. Free cookies and coffee at the front desk is nice. I love that they have a refrigerator in each room ... Read more
from vancouver, Canada
Submitted on 03-07-2016
great rooms, comfortable beds... good for a family but the internet was terrible, fitness room not worth going to and a few other minor issues. for a short stay it's great at the price i paid but for a longer stay (7+ days) i dont need to deal with my hotel's problems after a day doing business activities.
from
Submitted on 05-07-2016
I'd stay here again and recommend to anyone who is interested in hotel in this area. We stayed here to make early trip following day to Sedona and it worked out perfect. Sedona is only 1hr 30 minutes away.
from Cleveland, Ohio
Submitted on 06-07-2016
Great place for the value. The hotel provided a decent complementary breakfast, clean, and quiet environment. The staff were friendly and helpful. Exercising facility was a bit small but they had the basic workout necessities.
from Phoenix, New York
Submitted on 09-07-2016
The hotel was clean and comfortable as well as family friendly. The staff was friendly and helpful. The pool area was clean and the water quality was good. There was more then enough parking. We will most definitely be returning!
from
Submitted on 11-07-2016
The room we had was nice it had a living room with a pull out couch,bathroom was a good size and the water pressure was really good, Bedroom was big. TVS in the living room and bedroom The pool was warm and very clean. The breakfast had a lot of choices.
from
Submitted on 13-07-2016
This place is very nice and comfortable. The pool area is amazing. The only thing I was disappointed in is the carpet in our room is worn in a little area by the door. Other than that this will be our home away from home from now on! The staff was very friendly and helpful. I'm really pleased! Thank you Country Inn!
from
Submitted on 14-07-2016
The room was clean but in need of some repair. The bathroom faucet was dripping in both rooms both times I have stayed there. The staff was fantastic and the breakfast was better than good. I would recommend this hotel for an inexpensive place to stay with good amenities.
from
Submitted on 15-07-2016
they make you feel good and safe. Very pleasant I offered the morning breakfast, which of course is not in all American hotels in this form. Many surrounding attractions are within easy reach and without complications via the nearby car tap connection.
from Manila, Philippines
Submitted on 16-07-2016
The hotel is nicely located and very accessible. It has a small pool and and, for its size, has a great gym. Breakfasts are above average American breakfast for the price we paid during our short 6-night stay. My only real complaint was that the hotel bathroom facilities are not ergonomically set-up. One has to pull the lavatory faucet. And, since I had pain on both my left hand and right arm, I found handling the faucet rather difficult. And, while the temp control on the bath shower was exce... Read more
from Phoenix
Submitted on 16-07-2016
Have stayed in this hotel twice in the last month. Very clean and everything was in good working order. Nice size, comfortable rooms. Very good location for me. Staff was friendly and helpful without being intrusive.
from
Submitted on 18-07-2016
We stayed here with family in June because of location and price. Chose to stay again in July because of the quality and service as well. Comfortable bed, nice room, courteous service, coffee and ice water on the lobby, and of course free cookies. In addition they were most accommodating when our family requred the rental of a room for a family memorial service.
from San Francisco, California
Submitted on 19-07-2016
Arrived here with no reservations and was accommodated by the very personable front desk personnel , Ms. Kerelli. She was delightful, professional and a real asset to the Carlson organization. The accommodations were clean, quite comfortable, nice amenities , tv, and best of all an A/C the blew cold !! The pool area was especially pleasant when it's 104* at 9pm. The breakfast was surprisingly good with bacon ,eggs,toast,bagels, juices,yogurt, fresh fruit, oatmeal , cereals, and make your own waf... Read more
from
Submitted on 20-07-2016
Staff was friendly, rooms are spacious but old, plain, and boring. Shower had peeling wallpaper in it, low water pressure, and nozzle squirted water at the ceiling. Pool was fine, but a man and woman were smoking and the man got in the pool with his cigarette - gross! I wouldn't stay there again.
from Phoenix, Arizona
Submitted on 21-07-2016
Inviting. Lobby! Staff is wo carful! quiet and ability to completely rest may have saved my life. Thank you Fatima and everyone for my gracious stay. When I am well I hope to get a room for another week only this time I will grill steaks and provide a meal and service to you and yours. My family thanks you! My husband is so grateful I will recover. And I? As a business owner. I would definitely attempt to hire them all - so I hope you will be kind enough to still let me stay!
from Pa., United States
Submitted on 22-07-2016
Great hotel, outstanding staff. Good Breakfast, and perks like fresh cookies all day. Nice rooms, convenient location. There was a nice pool, but the heat of the day kept me out. The staff answered any and all questions quickly and took care of any concerns right away.
from
Submitted on 24-07-2016
Good overall, good breakfast, shuttle service within 5 mile radius, good hospitality, all this for a cheap price. Was close to my office and my permanent residence, so helped a lot. Definitely a plus. However ask in advance for check-in.
from Pennsylvania
Submitted on 25-07-2016
We were in a family situation where we needed an extended stay and after carefully reviewing various hotels I found this Country inn. I discussed the situation with one of the manageresses who seemed to understand at first and authorized a flat rate because the probability of staying at the hotel for a couple of weeks was high. I however noticed a change in her attitude towards us after the authorization. She became abrupt and sarcastic. We family and I were shocked to find that we had to vacate... Read more
from phoenix
Submitted on 26-07-2016
Horrible staff, except for house keeping. Front desk staff were lazy, rude and completely useless. Spoke to general manager on two occasions and felt she was just giving me lip service and going through the motions so she could check a box and say she called me.
from
Submitted on 01-08-2016
Okay, I'm not usually this picky about my hotel reviews, but this one is. We stayed here five nights for a family reunion, and it was my first, last, and probably only stay at this chain. CHECK IN: When I checked in, I was told I had my room for four nights when I had reserved five; it was fixed right away. My sister-in-law checked in the next day and they gave her the wrong room; they said they didn't have her reservation at the discounted price. After she showed the clerk the email to prove sh... Read more
from Chula Vista, United States
Submitted on 02-08-2016
The room was comfortable and fit our needs with the one bedroom suite. We enjoyed having the living area separate from the sleeping quarters. The beds were nice and comfy. We enjoyed having the breakfast in the morning which offered much more than just juice, coffee and pastry. It was full cooked spread of breakfast items. The added treat of complimentary cookies and ice cold flavored water was a very nice touch as well.
from
Submitted on 09-08-2016
When I first stayed there, I liked it. I returned a second time but then, it was okay and felt it could use a slight update. Now, never again. I had quite a few issues with the room before I left and I gave them a list at check out. If there are a couple of small issues that I can live with, I don't say anything. When the list got a little longer, I was debating on saying something. In the end, if my room looked like that, how would the other rooms be any better? After I booked the room, I sele... Read more
from Bakersfield, United States
Submitted on 12-08-2016
Very friendly staff. Nice rooms. I was skeptical about the location at first, having never been in the area before. The hotel was quiet even though the freeway was right there. I was pleasantly surprised ith the room.
from San Diego, United States
Submitted on 12-08-2016
Everything I could have wanted for a short term business trip: comfortable & clean bed, furniture, desk, wifi, frig, microwave, breakfast. Quiet, but convenient location. Could have stayed elsewhere for twice the price, but not gotten any more for my money. I'd return every time. There were even cookies on the front desk.
from Cottonwood, United States
Submitted on 14-08-2016
Very good value. Liked the complimentary hot breakfast and clean pool. We were there with our 2 toddler grandchildren. Everything turned out fine and we all enjoyed ourselves. The kids like the fresh baked cookies in the afternoon.
from
Submitted on 16-08-2016
We stayed here to close to medical center for early checkin. The hotel was well priced and clean. The tv did not work but was quickly repaired by the maintaince man who was friendly and clean. Pop machine was out of order but 7-11 close.
from Phoenix, United States
Submitted on 16-08-2016
Country Inn & Suites are doing a great job bringing a 4-star feeling to their lodge. Greeted with smiles, refreshments and good service, we were delighted to find the beds comfortable TVs functional and atmosphere relaxing. The hot breakfast is over the top! I highly recommend this Inn!
from Camp Verde, Arizona
Submitted on 16-08-2016
Great place to spend a relaxing weekend -- clean, modern, comfortable. Staff is very friendly, helpful and bend over backwards to make sure your stay is memorable. The breakfast goes above and beyond the usual donuts, pastries, juice, coffee, tea etc. They always serve a full breakfast and even have coffee and snacks in the evening. Pool and jacuzzi are great too and well maintained.
from tucson, United States
Submitted on 01-09-2016
The hotel was very clean and inviting. My kids felt like they were home. The free breakfast had a lot of choices for the family. The pool was kept up and welcoming. I would say this was a very nice place to stay.
from
Submitted on 02-09-2016
This was my second stay within a month. Minor annoyances such as wifi not operating right( worked in lobby but not in rooms), and a lack of adequate plugs for electronics and long walk around building to lobby entrance was counterbalanced by nice and helpful desk staff, good free breakfast, and adequate great, great rate adequate convenient to freeways, restaurants and shopping make it my phoenix go-to hotel.
from Phoenix, New York
Submitted on 03-09-2016
This hotel overall is a fantastic value for money. We have stayed here often and got to know the staff. Last time we experienced a problem but it was promptly dealt with. We received a warm welcome upon our return.
from McKinney, Texas
Submitted on 04-09-2016
It was centrally located to everywhere we wanted to go. Breakfast was nice, rooms are spacious, but it needs UPDATED bad, our bathtub faucet dripped constantly, we told them and no one fixed it, i guess i was trying to save them water here in the desert. Toilet didn't flush unless you held the handle the whole time. Carpet is worn, it is just soo outdated, but it was clean and a good value for the money. I don't know if I'd stay here again, there are other hotels more comfy.
from Phoenix, United States
Submitted on 05-09-2016
My reservation was made online and it was a suite. ALL my paperwork said suite, but when we checked in the room they gave us was a regular room. When I complained to the front desk they did not seem to care that my paperwork said a suite. They finally switched us to a suite. The room was nice, except for the fact that the lock to the bathroom was broken and my daughter got stuck in the bathroom for a good 20 minutes. I was able to get her out, but it took the maintenance person at least 2... Read more
from
Submitted on 10-09-2016
I was in town to look for a house in the area. I picked this place since it was in the area I was looking into and based on other reviews on trip advisor. The reviews were spot on. The staff was great, room was good, the pool was nice, and the breakfast was delicious. The only minor complaint I would have is that the wifi could be faster but its hard to do since it was free. Overall I would definitely stay here again if I needed a room in the future.
from Toronto
Submitted on 11-09-2016
We did not arrive until after 7 pm and only spent one night. The lobby was welcoming with a lot of wood accents. The room was clean and comfortable. Breakfast included an omelette tortilla, bacon, bagels, pastries and cereal and was very good. Note that on weekends breakfast is not served until 7 am as opposed to 6 am on weekdays. Unfortunately the fresh baked cookies were gone when we arrived and there was none to be found in the morning either. One drawback was trying to get to some of the res... Read more
from
Submitted on 11-09-2016
Pros: Nice, comfy bed. High-pressured shower. Cons: EVERYTHING in the room is DATED. The only thing new was the shower curtain. Cleanliness, I give it an average. While waiting to be checked in, the front desk supervisor was on the phone, my husband overheard her said to the person on the other line: " I gotta go, I need to check in this "man"". As a guest, it would be appropriate to address you as a "guest". This was 9/11/16, 3pm for company refference.
from Tucson
Submitted on 14-09-2016
Everyone was extremely polite, helpful, and went above and beyond whenever they could. The room was clean, and close to the pool. The only issue we had was that the keys did not work due to the battery in the lock being low,but they fixed it as quickly as possible
from
Submitted on 19-09-2016
King room suites are always great, fold out sofa in living room can leave a few bruises. Front desk staff is Super ??? Breakfast Ok. But must say housekeeping staff is the worst I have ever experienced. They scowl at you , don't smile and there's a gal walking up and down the halls listening for pets. This is not a pet friendly establishment.
from Los Angeles, California
Submitted on 21-09-2016
from check-in to departure, front desk staff went out of their way to help us with anything we needed, with information, recommendations and even help logging on to the FREE internet! Hot breakfast (including my favorite: oatmeal) was very complete. Pool was delightful. Coffee, cookies and "USA Today" are available 24/7 in the lobby.All-in-all a very pleasant experience!
from Scottsdale, United States
Submitted on 22-09-2016
The person who took my reservation was cheerful and made sure that everything went smoothly with my reservation. When we checked in, the registration desk greeted us with a smile and made sure we felt welcome. I couldn't get the air temperature in the room to go down and within three minutes maintenance was there to turn it down for me (I just wasn't pressing hard enough). The beds were comfortable with plenty of pillows. The bathroom was well stocked with towel and soap. The complimentary ... Read more
from Tonopah, United States
Submitted on 30-09-2016
The price was wonderful. So good in fact that we were a bit worried about the quality. But this hotel was very clean and updated with nice comfortable beds and large room (regular king). The breakfast was better than expected and, really big surprise, the coffee was wonderful! The location is great for Scottsdale, Arrowhead area, Mayo Clinic/hospital... And, best of all, the people working there were not only very friendly but they seemed really happy! Five min or less away : Starbucks, movie... Read more
from Deer Valey
Submitted on 02-10-2016
Rooms must be inspected better by staff before renting to the public. A dangerous condition existed in room (#239) before we checked in. The carpet was bunched up in three places like "speed bumps" which we easily tripped over when moving about the room. Also the TV was not working properly.
from Saint Joseph, United States
Submitted on 04-10-2016
The employees all had a great attitude. Fatima and Katherine were very friendly and helpful. I will stay there again! The hotel was clean and the bed was comfortable! This a place where you can get a great room, great customer service and a great value!!!
from Pennington, NJ
Submitted on 05-10-2016
The hotel conditions are nothing like the photos. The original decor was once nice but now is dark, dirty and worn. I couldn't wait to leave. Luckily it was just a one night stay. The desk staff was awesome but sadly the hotel is not that great.
from Phoenix, Arizona
Submitted on 08-10-2016
This was a very comfortable hotel! I had business to attend to in the north valley, and it was a very nice stay-cation! Everything was clean and I got a good night's sleep! Great job with your excellent hospitality!
from Las Vegas, Nevada
Submitted on 17-10-2016
This hotel is just off the I-17 and 101 freeway. It looks nice, but has become dated. Carpeting is worn, and our room had holes in the carpeting. At the edges it is badly frayed. The ice machine was gone, and we had to go downstairs to get ice. We noticed several dogs in the lobby without the vests for service dogs. It was "sold out" but appeared to have empty rooms. We suspect they do not have enough cleaning staff. WIFI is available, but we had to re log in several times. Breakfast is... Read more
from Grapevine, Texas
Submitted on 17-10-2016
The property is well kept, with large rooms, and nice common areas. Settled in a business park, you need transportation to get anywhere for meals or errands. Great staff and good workout facility. I would stay here again!
from Hercules, United States
Submitted on 17-10-2016
Fatima and her team always make us feel welcome. The rooms are large and comfortable, the breakfast is good, the business center, while small, has what you need. And again, it's the staff. They are always willing to help. There are places to eat near-by (mostly all chains, but George and Sons is good Chinese). East freeway access, good location, - especially if you want Scottsdale with-out the prices, and a very reasonable rate.
from Phoenix, United States
Submitted on 18-10-2016
The staff at this location was awesome and made our stay here very pleasant. Need to change up the breakfast menu and upgrade the tub. Location to get to the hotel was a bit confusing especially if you're not familiar with the area. Would recommend to friends and definitely stay here again.
from Prescott, Arizona
Submitted on 18-10-2016
Place is nice and clean; employees just needs to be a bit more attentive to serving line during breakfast rush. Overall a nice hotel and front desk was very friendly upon arrival. Grounds outdoors was very well maintained also.
from denver
Submitted on 28-10-2016
we stayed at the hotel for a family memorial service and the hotel provided a discounted rate. It was nice that they had a covered patio area off the breakfast area and near the swimming pool with tables and chairs to allow all family members to get together and visit, etc. Even though the hotel was next to a highway we did not have any noise, however requested a higher floor and on the opposite side from the highway. A few maintenance issues in our room; faucet did not work in kitchenette nor l... Read more
from Las Vegas, Nevada
Submitted on 31-10-2016
Staff was exceptional. Breakfast was mediocre at best. Facility was nice and clean. A little noisy in unit air conditioners. Don't stay here if you are a lite sleeper. Air conditioning and hall way noise was a significant distractor to a nice facility. Bed was too hard for my 120 lb wife. Mattresses were "budget" quality.
from Tucson, Arizona
Submitted on 31-10-2016
Stayed two nights for business. Good bed and TV. Did not notice the freeway traffic at night. Not quite enough light in room for reading. Immediate neighborhood has panhandlers on corners given the industrial area.
from Navarre, United States
Submitted on 31-10-2016
I found this hotel to be clean and safe. Staff were friendly, professional and helpful. The hotel shuttle was available whenever I needed it. I would recommend this hotel to anyone who wants a good night sleep for a reasonable price.
from Durango, Colorado
Submitted on 01-11-2016
Friendly, courteous, and thoughtful staff throughout the hotel. (best ever!) Wonderful firm bed. (and I'm picky) \) Awesome shower. Quiet. Felt very safe at all times.. Excellent buffet hot / cold breakfast with a rotating variety every day. Outstanding coffee.(and I'm picky) Nice clean pool and hot tub at a consistent temp. Lounge chairs and shade available. Lift assist for the disabled. Excellent workout room with water / towels / TV / music. Baked cookies available with coffee or tea all d... Read more
from Kingman, United States
Submitted on 04-11-2016
The room was clean and comfy. We were able to get on the internet easily to figure out our travel routes. The staff was friendly and courteous. It was also really nice to relax on the patio after the errands were done.
from California
Submitted on 04-11-2016
Great accommodations, large King bedroom and living space. Friendly and professional staff. We heard no road noise even thought the hotel is in close proximity to the 101 Freeway. Many restaurants a very short drive away. Breakfast is very adequate. When we were there it was waffles, all you need to make egg mc muffins, bagels, yogurt, oatmeal and boiled eggs. We will definitely be back.
from
Submitted on 08-11-2016
Hotel very nice, large, clean room. Friendly, helpful staff. Great location for us, north side of Phoenix, quite area and very close to great choice of restaurants and shopping. Breakfast was good. Used wifi and the business center.
from San Francisco, California
Submitted on 09-11-2016
I've visited here in July of this year when my air-conditioner broke down and I had the occasion to stay here again on election night. Booked my reservation online, and arrived at the hotel where I was greeted by the delightful, personable, and professional Miss Mackenzie. I had booked a room with two queen beds, and upon arrival to the room, discovered they had upgraded me to a 2 queen suite. That was quite a pleasant surprise. As with my previous visit in July everything was quite pleasant... Read more
from Phoenix
Submitted on 11-11-2016
Best hotel I've stayed in in the area and for the price they exceeded my expectations by 200%!!!!! Courteous staff, gigantic rooms, clean & quiet, breakfast was delicious, wide variety and well stocked... They even gave me a late check-out.... For just over $100 bucks... I'll never stay anywhere else.... I'm now a club member and I'm a lifer!!!
from Roanoke, United States
Submitted on 11-11-2016
Hotel is very nice. The entrance to the hotel is very inviting and homey. Rooms are very clean. Breakfast that was provided everyday had some good choices. Other than issues with the billing part of my stay and the mechanical issues with the Shuttle I would certainly stay here again on business or personal travel.
from Coolidge, Arizona
Submitted on 14-11-2016
I enjoyed staying here, location was great, room was comfortable. The staff was helpful and always love cookies at front desk. I did not get a chance for breakfast before I left but it smelled good. The property was nice and clean.
from Scottsdale, Arizona
Submitted on 14-11-2016
The young lady at the front desk greatly me warmly, the check-in was fast and easy, and the breakfast was convenient and good. The reason I gave this score was I reserved two adults and one child. I only received one bed in my room with all of us, and I requested a pull out bed on the reservation just in case I did not receive two beds. The operator told me that there were several people in front of me requesting beds even though I asked for it on my reservation because of the amount of people s... Read more
from
Submitted on 20-11-2016
We stay here often when visiting the Mayo Clinic and are pleased with the value and staff. Good breakfast with fresh waffle maker, fresh fruit salad, and great coffee, which is offered with cookies in the lobby all day. Near the freeway for easy on, easy out.
from
Submitted on 21-11-2016
We were pleasantly surprised by the quality of this hotel for the price paid. It was equivalent to our favorite chain, and we will certainly stay there again when visiting our friends and family in this area.
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