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DoubleTree by Hilton Phoenix Gilbert

Phoenix, AZ, US (PHX)

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Based on 503 reviews
Whether visiting for vacation or attending a business meeting, you will enjoy this boutique hotel.
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DoubleTree by Hilton Phoenix Gilbert
1800 South SanTan Village Parkway, Phoenix, AZ US 85295

San Tan Salon and Spa
Indulge in a Blissful Spa Service during your stay at the DoubleTree by Hilton Hotel Phoenix Gilbert, it provides an escape to an oasis of serenity. Take time to relax and unwind with relaxation, cultural and corrective massages, body treatments and facials.

About the Area
Gilbert, AZ has the small town feel with the big city appeal and is one of the fastest growing communities in the nation. There are always fun things to do, with its active community Gilbert has grown, business is thriving and is developing a strong diverse community. Located just 20 minutes southeast of Phoenix, Gilbert offers the subtleness of a quaint community with the convenience of a metropolitan city. From farm-fresh cafes and barbecue diners to the elegant formality of fine dining, Gilbert`s got a flavor for good food, great shopping and picturesque weather. Come soak up nature at the Riparian Preserve, take a dive at Cosmo Dog Park, catch a fly ball at Big League Dreams or experience theater in-the-round at Hale Centre Theatre.

More To See and Do

  • Riparian Preserve at Water Ranch
  • Superstition Springs Center
  • Heritage District
  • Central Trail System
  • Freestone State Park

Guest Services and Amenities
Doubletree hotels are destinctively designed to provide true comfort to today`s business and leisure travelers.  For your comfort and convenience, Doubletree by Hilton Hotel Phoenix - Gilbert provides their guests with the best services and amenities, such as local area transportation, room service, snack shop, news stand, 24-hour Pavilion Pantry Market, barbor shop and a beauty salon. This hotel features an outdoor pool, well equipped fitness center, a full-service spa and a poolside bar. Enjoy the signature chocolate chip cookie, and know that this welcoming gift is only a taste of the warm, personal service you will experience at DoubleTree by Hilton.

Well Appointed Guestrooms
Doubletree by Hilton Hotel Phoenix - Gilbert offers spacious accommodations with the latest technology and conveniences to ensure you make the most of your stay.  All guestrooms and suites come with pull-out sleeper sofas, luxurious Doubletree bedding and an inspired color palette of bold and soothing neutral colors that will provide comfort with style. Complimentary internet, refrigerator, microwave, 42 inch flat screen HD television with cable w/premium channels, coffee/tea maker and iron and ironing board.

  • ATM Machine
  • Audio/Visual Equipment
  • Ballroom
  • Banquet Facility
  • Barbecue Grills
  • Barber Shop
  • Beauty Shop/Salon
  • Bird Watching (nearby) (+)
  • Business Center
  • Business Services
  • Coin Operated Laundry
  • Complimentary Coffee
  • Concierge Desk
  • Elevator / Lift
  • Gift Shop on Property
  • Handicap Accessible Elevator
  • Handicap Services
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Luggage Storage
  • Parking
  • Parking (Fee) (+)
  • Room Service
  • Snack Bar
  • Sun Deck
  • Wireless Internet
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 503 reviews
from Orem, Utah
Submitted on 17-05-2016
My son and his wife live next to this hotel in a small apartment. Staying here at the Double Tree was a great idea and very comfortable. The front staff was very kind and helpful. My room was quiet and very clean. Bed comfortable.
from Edmundston
Submitted on 18-05-2016
Convenient location for Total Golf and the shops at SanTan Village. Stayed 2 nights and found hotel adequate. Staff were indifferent except for the night bartender who was outgoing, friendly and went out of her way to welcome guests. Internet service to rooms was good. Pool and Spa were good. Outdoor patio area is small and dark and usually covered with smokers and a no smoking patio area was not offered. Rooms are dark and furnished in an uninspiring style reminiscent of Spanish mediterranean... Read more
from Pasco, Washington
Submitted on 23-05-2016
This Double Tree was in a good location to the PHX/Mesa airport. It was very nice and clean, close to shopping and restaurants. Staff need some education on the Light Rail system and recommendation on travel to PHX and the sports venues.
from Prescott, United States
Submitted on 24-05-2016
Extremely clean room and bathroom, very impressive guest room with beautiful furnishings and very comfortable bed. Don't judge this hotel from negative reviews from other guests~~this Doubletree was immaculate, and my husband and I had a very relaxing stay here. Only downside is no complimentary breakfast. It's served, but it's charged per person. Their warm cookies at check-in are delicious!
from Kapolei, United States
Submitted on 25-05-2016
Excellent stay. Staff very friendly. Rooms were clean. Food was very good except sometimes uses liquid eggs if you want scrambled eggs. Need to request for real eggs. Cleaning staff does an excellent job. Free shuttle is a good feature. Mall just across the road.
from Phoenix, Arizona
Submitted on 31-05-2016
I stayed here two years ago for a wedding, and nothing has changed. The DoubleTree is still a lovely place to stay. I checked in about 11 pm, and was greeted by a nice fellow with a cookie. He made pleasant conversation and even knew where I was originally from, which was a bit disarming, but whatever. A quick facebook search can tell anyone that. Entering the room, I was hit by a very clean scent, bonus! Beautifully appointed room and it was spotless. I had a king room on the second floo... Read more
from Central Arizona, Arizona
Submitted on 01-06-2016
From the great staff to great location, you cannot top this property in the Mesa/Gilbert area. Everyone goes out of their way to greet and assist every guest in the hotel. For business or pleasure, I would choose this hotel every time.
from Blair, NE, United States
Submitted on 02-06-2016
The staff at this hotel were outstanding and catered to our unexpected needs. We will stay here again and we will most definitely tell friends and family to stay here as well. David and Nancy at the front desk were outstanding. Connor in the dining room could not have been better. Our one week stay at this hotel was most enjoyable!
from Rio Rancho, New Mexico
Submitted on 07-06-2016
Excellent customer service with very clean rooms. I enjoyed my two night stay and would definitely stay again! Loved The warm cookie upon check-in! The Breakfast was a bit pricey. The rooms were very quiet and clean!
from Tucson, Arizona
Submitted on 07-06-2016
Staff couldn't figure out that when I asked for down pillows and comforter to be replaced with something without feathers, that I still wanted to use the bed. They took away the sheets and everything, and I had to beg for sheets for five minutes from the guy at the desk. Had to make my own bed and still had asthma all night that was severe enough not to respond to medication.
from Surprise, Arizona
Submitted on 08-06-2016
We decided to stay at this location because it was the closest to the location of softball tournament we were playing in that weekend. What a wonderful decision! The rooms were clean and comfortable, the staff was friendly and accommodating and the food was delicious! Anyone who needs a stay in the East Valley should consider this location!
from Buffalo NY, United States
Submitted on 09-06-2016
WE really enjoyed our stay at this hotel.The rooms were clean and worth the price we payed.Hotel staff was fantastic, right from check -in to check-out. Not one bad experience during our stay.We travel a great deal and I must say this ranks up with the best.
from Tucson, United States
Submitted on 14-06-2016
We were there for a 2 night stay for our granddaughter's wedding. We got there early, prior to check in and we were able to get our room. The breakfast buffet was excellent. We chose the hotel for the location of our granddaughter's venue. Excellent choice!
from mesa, United States
Submitted on 22-06-2016
the people that work there were all friendly. the hotel is located near the san tan villiage mall. easy access to the local theatre and dining areas. it is easy to get on/off the freeway, and also not too far from the mesa/gateway airport. and it is really not too far from metro phoenix/tempe area, but more in a low noise neighborhood.
from Phoenix, Arizona
Submitted on 28-06-2016
If you are flying into Mesa gateway airport I would recommend staying at this hotel. They had a shuttle to and from the airport, which have were about a 20-30 mins late from the time we schedule so we just grab a uber which was about 10 bucks not bad. Pool was very small but good location which great restaurants next door.
from NYC
Submitted on 04-07-2016
Clean, close to the airport. I checked in late so I didn't get a chance to use the pool or gym . I believe there's airport shuttle as well ( mesa airport that is). There are supermarkets and restaurants close by as well
from Taos, United States
Submitted on 10-07-2016
This was my second extended stay at the Doubletree in Gilbert and both time I have been treated like royalty. I would recommend this hotel to anyone looking for a fine place to stay in the East Valley of the Phoenix area.
from Cochise, Arizona
Submitted on 12-07-2016
Nice and clean!!! Just need to fix wifi. Staff are super nice and organized. They give free cookies!!! They tasted homemade. We will be back again!!! Plus they are across the street to shopping centers!
from Midland, Texas
Submitted on 12-07-2016
Easy to access on line, easy check in on line, excellent price. Everyone one at the hotel were very nice, helpful with everything we needed. They have a shuttle that will take you where you need to go and bring you back. Excellent place to stay.
from Oceanside, United States
Submitted on 13-07-2016
This is the second time I stayed in this hotel and think it is great! I have stayed in 3 other hotels in the area since my son attends Arizona State University-Polytech Campus. This is by far the best for the money.
from Perris, California
Submitted on 13-07-2016
My husband and I really enjoyed our stay. The staff was excellent, the rooms super and very clean. We were greeted by all the staff and made to feel welcomed. The pool was clean and well tended to. The towels were plentiful. We ate appetizers at the bar with some family and the service was excellent. We look forward to our return.
from West Glacier, Montana
Submitted on 20-07-2016
The hotel rooms are nicely appointed and the staff is very helpful and friendly. The breakfast buffet is plentiful and a good variety. The location is close to San Tan Mall with lots of restaurants and a movie theater. Ask for a room on the top floor otherwise you can hear people walking above. The room walls are not insulated very well as you can hear conversations between rooms.
from Tucson, Az
Submitted on 21-07-2016
Fantastic place. Close to shopping and airport. Fast check-in and great service. Good restaurant. The employees went out of their way to meet all of our requirements. Easy checkout. Lovely place to stay.
from SLC, Utah, United States
Submitted on 21-07-2016
Great place to use if you are in Gilbert. Convenient access to highway, shopping nearby, with all kinds of services available. Personal or business, they will cater to your need. Has all the amenities that you need. Relaxing ambiance.
Submitted on 23-07-2016
We loved our stay. Everything was clean and comfortable and the staff was friendly. We will stay there again and again. The price was very affordable too. I would definitely recommend this hotel to everyone.
from Bullhead City, Arizona, United States
Submitted on 25-07-2016
Beautiful rooms with all the amenities you need. The friendly staff was helpful in signing me up for the rewards program also. My family and I will definitely be staying at this hotel again in the future!
from Idaho Falls, Idaho
Submitted on 27-07-2016
I stayed after selling and leaving my local home. I found the Doubletree a nice place with a friendly staff in a good location for food, movies and outdoor mall shopping. I'd recommend anytime. I even enjoyed the bar and parking was simple.
from Buffalo, New York
Submitted on 28-07-2016
This hotel is in a newly developed area which I felt very safe in to walk in for exercise. The closest stores (upscale mall and walmart) are almost three miles away so use the shuttle or drive. The hotel staff was very attentive and Kaitlyn at the front desk always welcomed me with a smile. Breakfast was complimentary for Honors members but you have to ask if you want some variety.
from Omaha
Submitted on 31-07-2016
This hotel is very clean. I would recommend this location to everyone that would stay in the Gilbert area. Everything I wished for in a hotel. I wish we could have stayed longer!! I would have liked more cookies!!
from California
Submitted on 02-08-2016
These rooms at double tree are nicely appointed, king room has seating area and is very spacious. The chocolate chip cookies are delicious! Comfy beds and room is very clean. Only complaint, we could smell food cooking in our first floor room.
from Florissant, Missouri
Submitted on 04-08-2016
Great location for shopping, and going to the movies. The bed and pillows felt so good. Didn't use the pool, but it was very clean and nice, just didnt have time. The complimentary cookies are delicious!
from Oro Valley, Arizona
Submitted on 12-08-2016
This facility feels like a classy spa and has the right furnishings for the property. It exceeds Doubletree standards and is located very close to a shopping area with lots of decent restaurants to enjoy local dining (the Keg Steakhouse, etc.) The front desk staff is professional. The bar area is a bit small, but very comfortable.
from Boston, Massachusetts
Submitted on 15-08-2016
This is the third time I have stayed here and I will be coming back. This is a great little hotel. A lot of value for the money. All staff I have encountered has been friendly and warm. I have to call out Connor in the restaurant. He is excellent and friendly. He remembered what I liked from the day before. He makes the experience that much better. Rooms are spacious and in a good location for my needs. The only thing is I wish they would bring back some free weights into the Fitness roo... Read more
from Richmond, Missouri
Submitted on 30-08-2016
This is a very clean hotel. The staff is amazing!! Food there is excellent, but if you want to go out you are right next to a huge shopping center. The only down side is the gym. The equipment is dated and there are no free weights. It is no big deal because you can go for a run/walk outside because they are located in a safe area. I had no problem and neither did any of the other athletes.
from Atlanta, Georgia
Submitted on 31-08-2016
if you choose to stay here, you'd better hope you don't need to ask the front desk for anything. You will get the impression that you are bothering the staff, even with basic information that they should provide you on arrival so that you don't have to ask. If you need something fixed in your room, they will give you a time and when you ask what happened when maintenance does not show up, they accuse the previous attendee of not scheduling the time. The rooms are large but good luck finding an o... Read more
from Frisco, Colorado
Submitted on 05-09-2016
We were very pleased with our room. It was clean, quiet, and well appointed. The location of this property is perfect for dining and shopping options. The lobby is very pretty. We didn't order any food so I couldn't comment on the quality but overall this is a great property. We will be back!
from Chandler, Arizona
Submitted on 05-09-2016
We like to stay at DoubleTree Hotels, but this one did not measure up to most DoubleTrees. When we arrived in the lobby, neither of the front desk employees greeted us or offered to check us in. We had to ask for help. None of our Diamond benefits were explained to us. Additionally, during our stay we saw the same old tray of room service food in the hallway from the time we checked in until the time we checked out at 1 pm the next day. And there were no pool towels at the pool. Made for a... Read more
Submitted on 06-09-2016
Everything at the Double Tree in Gilbert was very nice. The lady that checked us in was helpful and even gave us cookies. They were also GOOD! We were on the Hilton Honors floor (3) in the hotel. We were pleasantly surprised by the size of the room. The bed and pillows were comfortable and the room was clean. I would stay here abain.
from Livermore, California, USA
Submitted on 09-09-2016
Hotel is located across from San Tan shopping center, which has numerous shopping and eating establishments. Small pool, but sufficient. Staff was exceptional, especially the restaurant staff, which were all excellent!!!
from Mount Airy, United States
Submitted on 10-09-2016
I like this location since it is in a up and coming area. Nice place to shop and eat in walking distance. The hotel is newer and still seems fresh. The staff is some of the best. Any minor issues or room changes are handled without a hassle. The cleaning staff is willing to work around a weird schedule if you have to work nights.
from Zionsville, Indiana
Submitted on 17-09-2016
There were two problems during the stay. The one was totally unnecessary. Management was totally unprofessional toward an employee in public.The other I'm sure was a missed observance by the Room staff during cleaning prior to my chech in.
from Temecula, California
Submitted on 29-09-2016
Hotel in newer area, located close to Mall. Pleasing to look at, well kept grounds. Lobby is beautifully decorated. Front desk employees always very helpful. Im terrible with names but there was a young woman that manned the desk on evenings who was such a helpful and pleasant staff member. Its true that the employees of hotels can make or break a stay. I happen to really like this hotel but she made it even better. As for the room, the ceilings on my third floor (top ) were the highest I'v... Read more
from AURORA, United States
Submitted on 02-10-2016
Hotel clean and cozy. The junior suit feels spacious. The staff is extremely friendly. The breakfast buffet is very good. This is the fifth time I have stayed at this hotel and the service has been great each time. Close to many restaurants and shopping.
from Albuquerque, New Mexico, United States
Submitted on 04-10-2016
This is probably not as nice as most Double tree's, the room was average the refrigerator is small and does not have freezer. It was noisey as I did request not near ice maker but got the stair door noise which was worse. Restaurant is expensive but the bar seemed nice as several guests were in it. The pool is small but is in doors. parking is not good if they are busy
from Eugene, Oregon
Submitted on 04-10-2016
If you're looking for a clean quiet place to sleep with all the conveniences of shopping, dining, and even an airport right at your footstep then this is the place. This beautiful hotel sits quietly apart from the busy Phoenix traffic in the growing city of Gilbert.
from Seattle, United States
Submitted on 07-10-2016
Friendly staff, quality hotel and the location was perfect for my trip! Top Golf was across the street and there were a number of good restaurants, shopping, and coffee nearby! I would highly recommend this location if you are visiting the Gilbert / Mesa areas as it was very situated. What I appreciated most was how friendly and helpful all of the staff members were during my visit. Thank you!
from Cartersville, Georgia
Submitted on 09-10-2016
This is a excellent hotel in a great location. It's close to a variety of stores and restaurants. The French toast was excellent and the service was outstanding when I had breakfast at the hotel. The room was clean, quiet, and comfortable.
Submitted on 11-10-2016
The room was comfortable but did notice some black grout in bathtub. Overall good clean comfortable hotel but not on the level I had expected for a Hilton. The bar closed at 11 pm and the outdoor pool was small and there was no outdoor area to sit and relax in the evening and no where close to walk to.
Submitted on 13-10-2016
This hotel was great! Very clean and the staff was very nice. They went above and beyond to make sure my stay was extraordinary and it was. I highly recommend this hotel and as a added bonus it's walking distance to the san tan mall.
from Dallas
Submitted on 12-10-2016
Rooms were clean and elegant; the staff was friendly and professional from all the departments and all employees. Food was excellent at breakfast. The pool and spa tub were working and were clean. They had fresh towels for the pool side. Overall clean hotel, very elegant and at an excellent location!
from Show Low, Arizona
Submitted on 14-10-2016
The hotel is fairly new. It was clean and well taken care of. The room we stayed in was nicely furnished. The bed was very comfortable. All hotel staff were pleasant, friendly, and helpful. Would recommend to anyone.
from Simpsonville, South Carolina
Submitted on 15-10-2016
Positive: Location is easy to get to with free parking; close to shopping and restaurants; friendly staff; size of room was nice; pool and outdoor dining area great; pool is small but clean and provided towels; nice variety of equipment in workout room. Mixed: Hotel room was generally clean although shower curtain and carpeting had some stains; furniture setup in room was not ideal as not enough flat surfaces, could have used a couch or two large chairs and a coffee table. Negative: Lacked ... Read more
from Memphis, Tennessee
Submitted on 16-10-2016
You may get discriminated against!!!! As I did at breakfast. The waitress acknowledge me but kept serving other customers even those that can after me. I watched those customers get served and left as a sat there. All tye front desk could say was I'm sorry. I guess my complaint was a normal complaint to them. They also need to remodel the fitness center and upgrade the equipment. It would have been a alright stay if would've just not gone to breakfast.
from Chicago, Illinois
Submitted on 18-10-2016
Room okay. Checked in after 11pm. No room service available. Bed was comfortable. Breakfast on Sunday ended at 11.. should have had brunch available for those at weddings, sleeping in etc. Asked for an extra hour past check out time to swim and then shower and were told it would be a charge for half a day. were unwilling unless we PAID ALOT ($89.89!) Put bridal party getting ready on top floor above us and they were very noisy for two hours. Will not stay here again.
from Boise
Submitted on 26-10-2016
Had a great three day stay at this Hilton - best hotel in the area. Easy access to nearby shopping and food as well as freeway. Will definitely be using this hotel again in the future. Staff was very friendly and accommodating.
from Carlsbad, United States
Submitted on 27-10-2016
I stay here all the time when traveling to Gilbert, AZ . It is a very nice, clean hotel and the Staff are Amazing! Warm and Friendly and very inviting. We often eat in the bar area or just stop to have a drink at the end of a long day and the staff that works this area are always so nice and helpful. Food is Very Good as well. Great Customer Service.
from Butte, United States
Submitted on 02-11-2016
This hotel is very pleasant, and the staff are excellent. Expensive though at this time of year (October). It is well located to get around Mesa and Chandler, close to the Mesa airport also. Close to many malls if you like to shop.
Submitted on 07-11-2016
We picked this hotel because of location. It was overpriced for the condition of the property. The room was a great size, however, the carpet was so stained that it didn't feel clean. It was bad! The beds were comfortable but the pillows were hard. They try to accommodate both sides of the room with one TV. I was in the far bed and it was hard to see the TV. It was great if you were watching from the sofa, however, who watches the TV when your on vacation except when you go to bed. I'd ... Read more
Submitted on 13-11-2016
This is a great hotel overall. The business meeting space and staff were great. However, the carpeting in the room was terribly stained and it needs to be replaced. The room was large and comfortable with a high ceiling compared to others.
from El Dorado Hills, United States
Submitted on 14-11-2016
Staff very pleasant and helpful! Adam, bartender at many events was extremely nice! Very funny and just great to be around! Great to have a fridge in the room because the Strawberry salad from the restaurant was so big I had dinner the next evening!
from Huntington Beach, California, United States
Submitted on 19-11-2016
Stayed here because a legal conference was at the conference center that is part of the hotel complex. A medium sized shopping center (Macy's, Apple and a number of restaurants) is about 0.5 miles away. A golf facility is about 0.3 miles in the other direction. The hotel shuttle will take you there, and other nearby places. The area is being developed so there may be more restaurants or businesses nearby in a year or so. Good clean hotel for business purposes and to visit the area.
from Tampa, Florida
Submitted on 20-11-2016
Friendly staff, very clean, has nice sitting area's on 2nd floor has a restaurant and bar great for relaxing after a long day average size room for Hilton.only issue was they billed company card after telling them we would pay cash.
from Scottsdale, Arizona, United States
Submitted on 20-11-2016
Been here 5 times for business conference. Excellent access to wifi in room and conference rooms. Food was great. Easy access to local shops and restaurants. Clean, quiet, and easy to work. No reason to go anywhere else
from Tucson, United States
Submitted on 21-11-2016
There was a bad smell throughout the lobby. It smelled as if someone had been frying fish near the lobby. It made my wife feel sick and she didn't want to stay there, but she had already checked in. Beds were very hard and uncomfortable. We didn't get a very good nights sleep. There were a couple of damaged spots in the bottom of the tub. Wish DoubleTree offered a complimentary breakfast like their other brands.
from Sierra Vista, Arizona
Submitted on 30-11-2016
Requested ADA room was sold to another party. Room was reserved months before stay. Never received requested summary of charges. Overcharged for total services. No explanation given. This is NOT the brand of hotel that we expected. Past reputation was great. This property needs much improvement.
from Huntley, United States
Submitted on 30-11-2016
This hotel is part of the Hilton chain, but it was disgusting The stench of grease from the kitchen hit you as you entered the hotel and followed you all the way into your room. We finally had to open the window and keep the blower fan on constantly. DO NOT STAY HERE!!