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Hampton Inn & Suites Phoenix Gilbert

Phoenix, AZ, US (PHX)

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Based on 613 reviews
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Hampton Inn & Suites Phoenix Gilbert
3265 South Market Street, Gilbert, AZ US

Start your visit to the Hampton Inn & Suites® Phoenix Gilbert at the town's Heritage District. Get an in-depth look at the history of this town's colorful story at the Gilbert Historical Museum, located in the historic corridor, just minutes from our hotel. Gilbert's Heritage District is populated by locally-owned antique shops, authentic southwestern restaurants and it's in this charming section of downtown Gilbert that you can enjoy a stage production, movie or concert at the historic Hale Theater. Make the short drive into Phoenix for pro sports, a hike up Camelback Mountain or a stroll along Copper Square in the heart of downtown Phoenix. Back in Gilbert, relax by the lake and experience life in a whole new kind of habitat at Riparian Institute, a unique nature preserve that's located minutes away from the Hampton Inn & Suites Phoenix Gilbert, your headquarter for the hottest spots in the Valley of the Sun.
services & amenities
Even if you're in Gilbert to enjoy the great outdoors, we want you to enjoy our great indoors as well. That's why we offer a full range of services and amenities at our hotel to make your stay with us exceptional.
Are you planning a meeting? Wedding? Family reunion? Little League game? Let us help you with our easy booking and rooming list management tools.
* Meetings & Events
* Local Restaurant Guide



  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Wireless Internet
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 613 reviews
from Elsinboro, New Jersey
Submitted on 12-05-2016
Check in and out was flawless. Accommodations were great. Loved the complimentary breakfast. We expected fruit, cofree & Danish. We were pleasantly surprised with what was offered. Very nice location and accomodations.
from York, Maine
Submitted on 15-05-2016
Can't say enough of the kind people who work here! Will definitely be going back and recommending it to all! Has a grocery and shopping and restaurants very close by. The shuttle is happy to take you there as well!
from Frisco, Texas
Submitted on 20-05-2016
Very helpful with ideas on great restaurants, places to go and things to do. Always welcoming and every one we came in contact with asked if we needed anything or how our stay was going. It happen to be Mother's Day weekend so the staff all wished my self all moms a happy Mother's Day!! Great service!
from Peoria, United States
Submitted on 22-05-2016
I was in the Phoenix area to spend time with family. The only snag was my room refrigerator was freezing foods and drinks. The refrigerator was promptly replaced. I have no complaints. All staff members treated me very well.
from Bremerton, United States
Submitted on 22-05-2016
Our family gathered at this hotel to celebrate my granddaughter's wedding. We had a very enjoyable time. The breakfast was wonderful, and we enjoyed being able to gather together to visit in the dining area. The pool was just the right thing to keep the kids (and some of the adults) happy. I would definitely stay here again.
from Wilmington, Illinois
Submitted on 02-06-2016
What a well run operation. If you are in Gilbert, AZ. Don't bother staying anywhere else. From the manager all the way to the housekeeping dept. this place ran like a well oiled machine and it is immaculate.
from Colorado Springs, Colorado
Submitted on 06-06-2016
Amazing time and very clean hotel. The entire staff was very friendly, they really get to know you. Clean laundry and pool. The breakfast always seemed fresh and hot. They serve coffee all day long for the caffeine addicts
from San Tan Valley, Arizona
Submitted on 13-06-2016
Clean hotel, friendly staff, and excellent hot breakfast. Comfortable beds and room. The pool area was nice and there is a lot to do close by. We'd definitely stay in this hotel again. Highly recommended.
from Weeping Water, United States
Submitted on 14-06-2016
My husband and I always look for Hampton Inns when we travel, we can always count on them to be the best place to stay for an affordable price. The Phoenix Hampton will not let you down, they were great!
from Tucson AZ, United States
Submitted on 15-06-2016
We have stayed in this hotel on numerous occasions when using the Mesa-Gateway Airport. It has always accommodated us with a clean, quiet room, and friendly service. The breakfast is wonderful in its variety and options for healthy eating.
from Simi Valley, California
Submitted on 17-06-2016
After a disappointing stay at the Residence Inn in Phoenix, we were looking for a clean hotel in s nice neighborhood that did not break the bank. We found it. The area of the hotel was newer and well kept. We pulled up and saw this was a multi-story hotel with nice grounds and a nice pool. The Lobby was clean and newer. It felt like a Marriott. The hotel also included a business center and a snack center. The snacks are 2x what you may pay at the store, but you pay for convenience, and... Read more
from Central Oregon, Oregon
Submitted on 22-06-2016
After a long flight and scary drive it was refreshing to arrive here. Pool is wonderful!! Service at check in was outstanding! They provided a ride to a near by resturant (Isabellas) Rosa our driver even provided us with a coupon for free guacamole! Our suite was perfect; comfortable beds, frig, and micro in our room. breakfast and the hostess were exceptional as was all the staff!
from Torrance, CA, United States
Submitted on 27-06-2016
Driving in to the Phoenix area, I was surprised at how large the metropolitan area was since my days at ASU in 1980 - 81. The hotel was easy to get to and the hotel was clean and in an area free of congestion (unlike Los Angeles). Ample parking was available. The hotel staff was professional and friendly and the hotel rooms were clean and spacious for our visiting family. I'd recommend Hampton again. Thank you.
from Jakarta, Indonesia
Submitted on 28-06-2016
We stayed a total of 10 nights at the Hampton Inn while visiting family members in Gilbert. Hampton was the best choice! It has very comfortable rooms with coffee/tea/microwave set up in the room. The Inn has a small pool which is functional enough. The breakfast room is small but is great for meeting other hotel guests. Within the Inn, there is also a laundry room. The Inn's best feature is its friendly staff. They were very accommodating and connected well with the guests.
from Pleasanton, United States
Submitted on 29-06-2016
We chose this hotel due to its location, super clean! Great staff! We needed to extend a couple of days, so they accommodated us with no hassle. The breakfast staff are probably nicest and most attentive I've ever met! One morning, we went to breakfast just before it was closing and we were asked if there was anything that could be prepared for us, since they were running low on few items. Of course we said "no thank you." But WOW, not sure I've ever been asked that question. Impeccable ser... Read more
from Aberdeen
Submitted on 29-06-2016
I was very pleased with our stay at your hotel. The staff was helpful and friendly. The breakfast was always fresh and delicious. Our room and the hotel was clean and the pool was very nice. It was nice to have the have access to the local paper and other papers in the morning.
from Az
Submitted on 01-07-2016
Uncomfy bed, dingey stained sheets and security issues. Nice maid staff, somewhat robotic desk service, great location for me, pool is tiny compared to the photo. Was nice to have a regular coffee maker instead of those pods, large fridge and good microwave.
from San Diego, California, United States
Submitted on 02-07-2016
It wasn't a perfect stay, but I have had much much worse. The place was clean, several friendly and helpful staff, and the location was ideal for me. Cait was the best during breakfast time! There are a few places for shaded parking in the back.
Submitted on 04-07-2016
Hotel was very clean and kept very nice. The attendant on duty was a great guy and gave a great run down. The pool and hot tub were clean and nice. The rooms were very neat and clean tons of information for things to do and places to eat. I will be going back to Arizona in August and will be staying there again.
from El Paso, Texas
Submitted on 05-07-2016
We stay at Hampton Inn wherever we travel, because we love the amenities and service so much! Breakfast is always great, the price is great and the cleanliness of the hotel and rooms is always the very best!! I would recommend this location to anyone! So close to so many great stores and things to do!
from Alexandria, Virginia
Submitted on 06-07-2016
Great location and staff. This is the fourth time using the property. We tried a different one last time we were in town and we regretted it. Not a too far from sky harbor or Mesa gateway airports. We have always felt welcome here.
from Tucson, Arizona
Submitted on 07-07-2016
The only complaint was the air conditioner in room was kind of loud. Otherwise tge service and amenities if this hotel were outstanding. Was abe to leave car at hotel for the whle week we were gone for $10, instead of $11/day. And they had breakfast packed for us since we were leaving before complimentary breakfast.
from Menasha, Wisconsin
Submitted on 10-07-2016
Everything about this place was wonderful. Friendly helpful staff, beautiful rooms, awesome pool and hot tub, wi-fi worked great, and breakfast was awesome. They went out of their way paying for a taxi from the airport when our flight arrived an hour later than expected.
from Pinetop, United States
Submitted on 10-07-2016
Hampton Inn had everything I was looking for. Great place to stay. The room was great. The staff was great. The location was good. I will certainly stay with Hampton Inn the next time I visit the valley.
from Tucson, Arizona
Submitted on 12-07-2016
Wish i could have stayed longer. Everthing was perfect. rooms spotless bed comfortable room temp perfect had the room cool for us upon arrival. Coffe and water available 24 hrs. During the day they also had a popcorn machine for the kids. Breakfast was good and well maintained l. Staff was very friendly.
from San Jose, California
Submitted on 14-07-2016
The Hampton in Gilbert, AZ is a very nice, modern hotel. We had a king suite which was a room with a king bed and pull out couch. Our room was big and beautiful, but it was not two separate rooms as you might think a suite would be. Still, it was really nice. The breakfast was good with eggs, sausage, potatoes, waffles, oatmeal and more. I would definitely stay there again.
from St.George, UT, United States
Submitted on 14-07-2016
This hotel is typical Hampton Inn. It is in a great location and is easily accessible. It is near new, clean, neat and attractive. The furniture, bedding and other amenities are excellent. It has a great breakfast and eating area. The parking is adequate and makes access easy.
from Gilbert, Arizona
Submitted on 15-07-2016
Super friendly staff that helped with anything and a perfect set up for rooms to meet our needs. We needed a 2 room suite for my wife and I also our two year old but we didn't want to sleep in the same room so we wouldn't wake him up. This was the only hotel that could meet these needs for us.
from USA
Submitted on 15-07-2016
This hotel is one of the best that I have ever stayed in. The decor, cleanliness, room comfort and front desk staff were terrific! I am sorry to say that I forgot the name of the evening staff man at the front desk. He was a young Africian-American man and he was pleasant, courteous, and all around nice. Breakfast offered many choices and the breakfast area was nice to sit in. I cannot say anything bad, but a little more handicap parking spaces would be nice. Highly recommend this hotel!
from Tucson, Arizona, United States
Submitted on 16-07-2016
We went up to Phoenix for a little family staycation and had a great experience at this hotel. The breakfast in the morning is one of the best that I've had in an American Hotel the staff was very friendly. The hotel is really clean if they have a little swimming pool that we enjoyed a lot with our family. I would definitely stay here again.
from Burbank, California
Submitted on 22-07-2016
Staff was very friendly & helpful. Great Breakfast in nice atmosphere . Nice small pool. Family friendly. Hotel has lots of shops by car. We really enjoyed the stay & was a great value for the money..
from San Tan Valley, United States
Submitted on 22-07-2016
We were very comfortable in our room which was clean and quiet. The staff was very friendly and welcoming especially when we explained why we were there and would be back next week for the second cataract surgery. We thought it would be nice to have the option of a few more TV channels.
from Fremont, United States
Submitted on 22-07-2016
Everything about the hotel was wonderful. I especially loved the clean and soft bed sheets. The bed did not feel like it's a hotel bed at all. All in all, it was a great experience staying at this hotel.
from Hollister, California
Submitted on 26-07-2016
We were very comfortable and our room was clean and comfortable. Front desk staff was always present and helpful. We had no Internet outage for the first two days while their system was repaired. After the repair, the wireless was very reliable.
from Winnipeg, Canada
Submitted on 26-07-2016
Everything on the bed is cleaned for every guest. No restaurant on site but the free hotel shuttle will take you anywhere within 5 miles and there are lots of choices. The front desk staff were friendly and had lots of helpful suggestions for places to go, shop and eat. They knew my name and welcomed me "home". I would definitely stay here again.
from Oceanside, California
Submitted on 28-07-2016
Whenever we are visiting family in the area this is the place we stay. We are able to use our Hilton honors points if we prefer. In the afternoon they have popcorn and in the evening they have cookies.
from Yuma, Arizona
Submitted on 28-07-2016
Desk staff very professional but friendly with personality and smiles. Dinning area very clean and attendant kept everything well stocked. Also, courteous and smiles. Room was very nicely decorated, clean and temperature comfortable. Nice vending/ snack shop...bus center, etc.All in all we had a very nice stay that helped us through a difficult hospital situation with my Mom. We will plan on staying again when we return to the area, which is often.
from Hemet, United States
Submitted on 28-07-2016
The Hampton Inn and Suites in Gilbert Arizona always exceeded our expectations. This was our first time to this city. The service was always impeccable. The staff are friendly and very helpful. The rooms have a lovely modern esthetic and the complimentary breakfast is not to be missed!! They were even so thoughtful when checking out gave each member of our family a snack or travel bag for our road trip home. I will definitely be back next time I am in Arizona but would most definitely seek out ... Read more
from Rocky Hill, Connecticut
Submitted on 03-08-2016
Rooms were run down, loud air condition units, cleanliness, and found bugs. Over all stay was okay, but I expected a better experience. Complimentary breakfast foods were sub par and bed linens barely fit on the bed.
from Aviston, Illinois
Submitted on 03-08-2016
We only had one night to stay at this great hotel. Staff was very friendly and helpful. Our room was a suite with a balcony. Room was clean, quiet, and very roomy. They had a snack room if you needed to purchase anything to eat. Breakfast was hot with such a variety of extras you do not see often. (cheese to put on your eggs or salsa to make a burrito, almonds & berries for your oatmeal) All in all the best hotel we have stayed in an the price was below what we usually have to pay. $$
from Caldwell, NJ, United States
Submitted on 03-08-2016
Overall Great Experience at this hotel!!! Great friendly helpful Staff, Excellent Rooms conditions, Convenient Location to so many major attractions. I would definitely recommend to stay at this hotel. Thank you.
Submitted on 06-08-2016
We stayed two nights at this location. Easy access off the 202 freeway, close to restaurants and shopping. Quiet, safe neighborhood, clean rooms, comfy beds. The staff was friendly and helpful. We will definitely stay here again!
from Marlboro, NJ
Submitted on 07-08-2016
We stayed at this location for 3 nights at the end of July. The rooms were excellent, the staff was incredibly kind, and all the facilities were well maintained. I would definitely stay at this hotel the next time I am in the Gilbert/Phoenix area. Anyone visiting the Gilbert area should stay at this hotel.
from Chandler, United States
Submitted on 09-08-2016
We enjoyed our stay very much and felt the service was excellent, the hotel and rooms were clean and the location is easily accessible. We also enjoyed the free breakfast. There were plenty of options and the food was plentiful and warm. We will stay here again.
from Albquerque, United States
Submitted on 10-08-2016
We were able to get a 2 night stay at this hotel for a really great rate. We highly recommend this hotel if you are staying the Gilbert area. The staff was friendly and check-in was quick. Breakfast was delicious and filling. Both elevators were working, the pantry had a good selection of snacks, and free popcorn available.
from Chicago, United States
Submitted on 16-08-2016
This Hampton Inn added a shuttle service and fresh popcorn. Great additions! Staff was great and complimentary breakfast was fresh. Room was clean, but in need of updating. The exercise room also needed updating and additional cleaning.
from Phoenix
Submitted on 01-09-2016
From the planning to the customer service of the ENTIRE staff, this is the place to be for small meeting space and great amenities. The shuttle will also go to downtown Gilbert for even more dining options. You cannot go wrong with the service and price for this Gilbert gem!
Submitted on 01-09-2016
I loved my experience! The staff was helpful, breakfast was good and the rooms were super clean. There is water, tea and coffee available all of the time in the lobby, and they have a popcorn machine out for an hour or so in the afternoon.
from Saint Paul, MN
Submitted on 06-09-2016
Close to everything, from food to entertainment. Friendly, helpful, courteous staff. Very comfortable and clean .Breakfast satisfying with hot and cold selections. It was so pleasant I extended my stay.
from United States
Submitted on 06-09-2016
My first time at this Hampton but WE LOVED THIS HOTEL. The room was clean and modern. The pool and hot tub were great. The breakfast was exceptional. The little extras really made this breakfast stand out. I'll definitely stay here again in the future.
from Jupiter, Florida
Submitted on 08-09-2016
I've been staying at this Hampton Inn for about 10 years. I find the help to be extremely pleasant, courteous and always there to assist you. .Each of the staff, no matter which shift, has been wonderful and the guest development manager, Jamy Belcher has always makes sure we're happy with our accommodations.The rooms are clean and maintained nicely. We visit this area 3 or 4 times a year and always stay at this hotel.
from Phoenix, Arizona
Submitted on 10-09-2016
The staff was amazing stayed here for 1 week for a job the ladies working front desk where amazing Tara and Adriana did a great job with customer service always greeting us before leaving to work. the breakfast wasn't the greatest but the 3 ladies that worked it through out our stay where extremely nice and welcoming each and every morning. the hotel was maintained nicely our housekeeper was also great it was a younger teenage girl she looked around 17 long black hair well she always did an amaz... Read more
from Las Vegas, United States
Submitted on 10-09-2016
I find that all the staff are pleasant, very nice and helpful. The room is very clean and well organized and most of all the complimentary breakfast is awesome! I really had a good time staying in this hotel. Great job everyone!!!
from Gilbert, Arizona
Submitted on 13-09-2016
Hotel clean and staff great when you can reach them. Walls very thin can hear neighbor's giggling. Sad when can't reach someone middle of night...I was just going home after family death and truly needed some rest. Room's were beautiful otherwise.
from Burnet, Texas
Submitted on 16-09-2016
I was there a week. It was a great staff and really enjoyed the greeting every time I returned. My room was nice, with the exception of the stains on the carpet. The price of the room was was comparable to other hotels.
from Auckland, New Zealand
Submitted on 17-09-2016
Great staff who always have a smile and go out of there way to make you feel at home. Room's are always clean, tidy and the hotel facilities are great. Local food options are great and very easy to get everything nearby from italian food to a supermarket and everything between.
from Phoenix, Arizona
Submitted on 18-09-2016
Excellent facility, clean and quiet. Comfortable rooms. Complimentary tasty breakfast. Staff was friendly and helpful. I will gladly recommend and definitely stay again. Location is convenient and easily accessible
from Prescott Valley, Arizona
Submitted on 21-09-2016
Staff was simoly amazing. The breakfast was very good and suited even my 3 children. The pool area was always kept clean and was set up nicely to be able to reach my children in and emergency situation. I can particularly recommend Marc from the front desk. His service was above and neyond and simply because of him i would stay there again.
from Seattle, Washington
Submitted on 25-09-2016
If you like a hard bed this is the place to stay. I am not a fan of a Fred Flintstone bed myself. I like a bed that is comfortable and gives me a goods night rest and I wake feeling rested and not in pain. I had a problem a year ago in Denver with a Hampton and the hard beds and I was hoping it was just the hotel in that location but now I know the Hamptons have hotels with very firm mattresses. Luckily there was a Hyatt Place right next door that we were able to walk across the parking lot ... Read more
from Milwaukee, Wisconsin
Submitted on 26-09-2016
This Hotel has the perfect location however who wants to stay in a Hotel where the matress is hard and squeak also the room walls are so thin that you can hear your neighbor showering and have full understanding of their conversation. No Thank you. Early check out!
from Union, United States
Submitted on 28-09-2016
The experience was outstanding. The staff was friendly and helpful, the room and all facilities were very clean and well maintained. I was pleasantly surprised at how the service and room exceeded my expectations. I will return to this Hampton Inn when I return to the Phoenix area.
from Garland, Utah
Submitted on 29-09-2016
Breakfast quality was poor, there was not a lot of options and the food was cheap quality. The room was nice. It is close to the freeway and to dining establishments. The staff answered the phone while checking people in which is rude.
Submitted on 30-09-2016
The room was clean. The staff was courteous, efficient, and friendly. The breakfast was ample and delicious. The staff was strict about not giving out room keys to unauthorized persons. Our security was important to them. It was a comfort to us.
Submitted on 02-10-2016
We were given a weekend on this hotel as a honeymoon gift from our family The hotel looked great very clean and rather modernised. The person who got us this room advised the team that we were a honeymoon couple that were looking to relax and well spend their honeymoon. Though we had some issues with the front desk due to payment issues we had a really attentive receptionist at the end. The room was big and clean but it was a joint room so we had someone right next to our room. Not the best roo... Read more
from Los Angeles, California
Submitted on 04-10-2016
I stayed here several times during a theee-month period on business. The hotel is modern, clean and quiet but close to shopping centers and close to the Mesa Gateway Airport. By the end of my last stay, the staff all knew my name. They have great customer service and you have everything you need in the gym and pool!
from Santa Rosa, California
Submitted on 05-10-2016
We received Disney level customer service. We couldn't be happier. Super friendly and accommodating staff, good location, great shuttle service. We would definitely stay again without a doubt. I plan on recommending this location to my friends and family.
from Los Angeles, California
Submitted on 06-10-2016
My son stayed at the Hampton Inn in Mesa several times in the course of three months. The hotel is conveniently located and the rooms are modern and comfortable. There is a fitness center, pool and they offer a free breakfast. Perhaps the best thing about the hotel is the staff. I accompanied him on his last trip and was so impressed that the entire staff knew him by name! They really went the extra mile and took care of him as if he were family. I would highly recommend the hotel for a long or ... Read more
from Salem, Oregon, USA
Submitted on 10-10-2016
The staff at this property in Gilbert was excellent. Not only did they make sure that my partner and myself were accommodated, but went out of their way to make sure that we were completely satisfied with our stay. Marc was eceptional in explaining the details of the property and recognized us as HHonors members. I would recommend this property to anyone I do business with or family members and friends.
from Chilliwack, Canada
Submitted on 12-10-2016
My wife and I spent a couple nights here beginning of October, 2016. Arriving late to Mesa Gateway, the hotel shuttle driver was off so the hotel had us take a cab and they picked up the fare, with a smile! The hotel does not have a lounge or restaurant, ( the reason we gave only 4 stars) but the staff managed to find us a muffin and yogurt to hold us over when we arrived late. Next day they shuttled us to pick up our car rental, (Enterprise .....highly recommend it!) They have the typical comp... Read more
from Las Vegas, Nevada
Submitted on 17-10-2016
Check-in was easy using the Hilton Honors App. The hotel selected the room (129) which was perfect for us (1st floor, near end of hallway exit). We heard no noises from next door or from above. Very quiet facility. A/C worked great: quiet and cool. Bed, as usual was wonderful. There is a very large breakfast area-very comfortable and all items were available. We had a minor plumbing issue & it was fixed very promptly and professionally. It is located off the 202 Loop, easy access. We would... Read more
from GILBERT, United States
Submitted on 17-10-2016
Excellent Experience. Extremely pleased with hotel amenities, staff and ability to accommodate on short notice. No complaints. Highly recommend! Very clean and updated. Location is great too. Don't pass the opportunity to stay at this location.
from Gilbert, Arizona
Submitted on 21-10-2016
I had a very pleasant stay. I would stay here again. The room and staff was excellent. Breakfast was very good as well. My room was on the interstate but I arrived late and didn't hear much traffic all night.
from Melbourne, United States
Submitted on 20-10-2016
I have stayed in this brand of hotels for my trips on this last 2 or maybe 3 years. I feel at well attended and comfortable in every, people, amenities and specially the attention personnel give you in doing their best to accommodate your needs. It is a respectful, family oriented hotel and fits needs for business, couples, family, friends and when you travel alone it is a secure place, where you can relax feeling comfortable and in safety.
from Tucson, United States
Submitted on 20-10-2016
Hotel was well-kept, staff was extra friendly and accommodating. We reserved as part of a wedding block and the hotel was in a very safe part of the city with easy access to food and shopping. Will definitely stay here again if and when in the area.
from Albuquerque, New Mexico
Submitted on 23-10-2016
There are many good features about this place--very friendly, pleasant, efficient staff; breakfast was good and varied from day to day; complimentary coffee, apples, cookies and/or popcorn available at most times: very new and modern--and it is extremely clean and well-maintained. The location is good--very convenient to shopping malls. There is some noise from the nearby freeway and small airport. Still, overall this is a good place for many people. What we did not appreciate about this plac... Read more
from Wethersfield, Connecticut, United States
Submitted on 23-10-2016
This hotel is one of the best that we have experienced. Delicious complimentary breakfast, breakfast bags offered if guests on the run in the morning, fresh popped pop corn and cookies in the afternoon, private computer room, pool/whirlpool-hot tub. Hotel staff welcoming, pleasant and very helpful. Excellent appearance and very clean.
from Sahuarita, United States
Submitted on 23-10-2016
Ignore it. It provides no value. You will still have to go to the counter, show your credit card and you ID. Even though you "Checked In", you still have to go through the normal steps to actually check in and get your key The Hampton Inn concept of "checking in" before you arrive at the hotel is total nonsense
Submitted on 27-10-2016
Great breakfast choices, comfortable beds and plush bedding. Suites are roomy and clean and very modern (new)! Our son enjoyed the pool. Close to the very cool downtown Gilbert area, recommend for dinner. Don't forget to hit up the local Dutch Bros...yummy! Would stay here again in a heartbeat!
from Gilbert, United States
Submitted on 29-10-2016
Hotel was clean, however given its proximity to freeway it is very loud throughout night. Bed is perhaps worst bed I have ever slept on while traveling. Would not recommend this hotel for that reason.
from Chicago, Illinois
Submitted on 02-11-2016
Great hotel for the money. Lots of amenities i.e. pool, workout area , complimentary breakfast and wi fi. My room was clean and bed firm which is something I want in hotel. Staff are very attentive and the breakfast although fast was better than most hotels. Coffee was fresh and hot and parking was always available. I would bring my family with me if this was a family vacation. Lots of restaurants in vicinity and hotel has a free shuttle for use by customers
from Luella, GA
Submitted on 06-11-2016
I came in tired and frustrated, but the front desk quickly turned my day around. The reservations had not been made, but Adrianna put me in a room, gave me a snack, and found things of interest for me to do. What customer service! The Inn is clean and the pool is open. I love being here because it is close to everything without the hustle. I would be back if I get to come again. The landscaping is very pretty.
from Albuquerque, New Mexico, United States
Submitted on 08-11-2016
The staff is very friendly and you can tell they take pride in what they do. This is the cleanest hotel I have ever stayed at. I even used the stairs to go in and out and could not find dirt anywhere The refrigerator stopped working and melted some ice cream I had bought, they replaced the refrigerator and replaced the ice cream. I had not expected them to treat me that way or replace my ice cream,
from Simi Valley, California
Submitted on 09-11-2016
My family was here for a wedding of a family member. Hampton Inn was a great value. The breakfast was very good with lots of options. The staff was very friendly and helpful. I would recommend this hotel to anyone.
from la jolla, United States
Submitted on 10-11-2016
The Rude Check In process required a phone call to my corporate travel person. She had to speak to the check in desk, she did ask the person's name and said she would write a bad review. The check in person did't seem to care and made no effort to resolve the conflict.
Submitted on 15-11-2016
I travel a lot for Military purposes which can be a hassle. But Marc at the front desk was delightful and made check in a breeze. I got in pretty late and was starving..they don't have direct room service BUT there are a ton of places in the area that deliver. I will definitely be going back to this Hampton location!
from Littleton, Colorado
Submitted on 18-11-2016
Great service! Very convenient to local restaurants and theaters. Staff is well informed and willing to help. Housekeeping department is doing a spot on job. Room was extremely clean and the extra details in the room showed that they play attention to detail.
from Orlando, Florida
Submitted on 20-11-2016
This was the fourth time that I have stayed at this Hampton Inn. I have not been disappointed. The rooms are well appointed, the staff is great, the free breakfast is very good, and the pool is heated. I highly recommend the Hampton Inn & Suites.
from murrayville, United States
Submitted on 23-11-2016
We flew Allegiant Airlines and needed a park/fly that had very early shuttle. This hotel was perfect. Staff was great and facilities were usual Hampton. We would stay there again. The location has good access to shopping and restaurants. We did not use the shopping areas as we were leaving early for airport the next day.
from Warrenton, United States
Submitted on 23-11-2016
The room was very nice, comfortable bed, all the staff were great! I would definitely recommend this hotel to others. The desk went above and beyond to accommodate my transportation needs. Room rates were competitive and a good value--relatively new hotel.
from Bothell, Washington
Submitted on 25-11-2016
we recently stayed here and used a different card to pay for the room than the card to reserve the room. On arrival we found out that the front desk had deleted the wrong reservation and we didn't have enough rooms for the people. so we all had to sleep in the same room one night. The manager gave us 10% off for the stay. Checkout seemed to go ok. The hold placed on the card we used to pay with came off in 5 days. But the holds on the card used to reserve the rooms are still on it 13 days... Read more
from Burlington, Kentucky
Submitted on 29-11-2016
Hotel is only 6 months old. Decent size room with super comfy beds, The bedding is nice quality but the comforter is way to heavy. Free complementary drink at check in (soda, water, iced coffee ect...) Has a large area for the continental breakfast. Near Phoenxi/Mesa airport. Friendly staff.
from Rodeo, New Mexico
Submitted on 29-11-2016
Every staff member was exceptional. I used the airport shuttle service and met the late night staff and the breakfast crew and all were top notch. A great staff makes for a great stay. I booked using but there was no record of it even though I had confirmation numbers. The desk clerk was awesome and worked it all out for me. I would have been screwed without her help. That's service in my book.A++++
from Phoenix, Arizona
Submitted on 30-11-2016
This facility is outstanding. Staff is wonderful and the free breakfast is very good. We have stayed here twice and will defiantly be back when in the area. We love the SAN Tan mall and Top Golf that are near the hotel.