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Hilton Garden Inn Flagstaff

Flagstaff, AZ, US (FLG)

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Based on 1032 reviews
The Hilton Garden Inn-Flagstaff hotel is Located in Northern Arizona within driving distance from NAU, Grand Canyon National Park and many national mo
Room & Rates

2 DOUBLE BEDS

COMP WiFi- HDTV with HiDef channels, REFRIGERATOR-MICROWAVE-MP3 CLOCK-COFFEEMAKER
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1 KING BED

COMP WiFi- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1KNG MOB/HEARING ACC W/TUB

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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Hilton Garden Inn Flagstaff
350 West Forest Meadows St., Flagstaff, AZ US 86001

L. Gore* SCA Tissue* Purina* Peabody Coal* Walgreens***** Everything. Right Where You Need It!® *****

Amenities Include: Meeting Rooms, Restaurant, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Renovations will start at the hotel April 1st through the end of June. The pool and hot tub will be closed during the month of April.

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1032 reviews
from Las Vegas, Nevada
Submitted on 23-05-2016
A very pleasant short stay. Great having pool and spa after long journey .rooms large great beds bathrooms could have an update. Good value restaurant conveniently next door...Flagstaff town looks very pretty
from
Submitted on 23-05-2016
In comparison to other Hilton Garden Inns that we have stayed at, we thought our room was a bit drab and dated. The bathroom was clean but old - needs to be replaced. The room was ok for one night, not more.
from Roswell, New Mexico
Submitted on 23-05-2016
We began staying at the Hilton Garden Inn Flagstaff about four years ago during our annual summer pilgrimage from New Mexico to Vegas, and at this point, we'd never consider staying anywhere else. Let me first speak to those who have commented on the rates. This is a tourist town. Rooms are obviously going to be a bit more expensive than you might be used to during tourist season, and I can personally assure you the rates at Hilton Garden are very fair. Flagstaff has some super old hotels, and ... Read more
from Farmington, New Mexico
Submitted on 24-05-2016
My family and I came to this hotel for 2 nights, we thoroughly enjoyed the breakfast! Rooms were very clean and comfortable! Bathrooms was smaller than some but it was very clean and updated! Pool and hot tub were wonderfully clean, the kids were in it every night! Great place to stay to visit Sedona and Grand Canyon. Lots of resteraunts nearby! I would recommend this hotel to anyone! Staff was extremely friendly as well! !
from Scottsdale, United States
Submitted on 24-05-2016
Traveling for work I appreciate convenience. This hotel not only brought convenience but also was warm and inviting. I was greeted promptly when I entered and was engaged by a gentleman who seemed truly interested about me. He was efficient and quick while still engaging. The room was nice, clean and comfortable. Then the Next morning breakfast was great. and check out was a breeze. Thanks to the staff there making it a home away from home
from Sterling, Colorado
Submitted on 01-06-2016
Very clean, well maintained place. Great room and bathroom. Good location. Easy to find. Close to high way, stores and restaurants. Small swimming pool and hot tub are very nice too. We really enjoyed our stay.
from Las Vegas, United States
Submitted on 01-06-2016
I was traveling cross county and did book this room in advance due to holiday weekend. Hilton has never let me down. As a reminder if you want the benefits Hitlon offers, book through the Hilton website. The Front desk staff (Bryan) was professional and friendly, explained everything the property offered. Rooms were clean and fresh. Every one who worked there was friendly and courteous. Breakfast experience was amazing, healthy options. Fresh fruit. Hotel it self was clean and well kept.... Read more
from Gilbert, United States
Submitted on 01-06-2016
Very clean and staff was very helpful and friendly. Location is perfect . Price was great. The pool was super clean and lots of available towels. Hot tub was hot and very clean. Breakfast was just okay.Was cold. Next time I will just walk to Cocos next door.
from Phoenix, Arizona
Submitted on 04-06-2016
We paid over $200 a night. The hotel is this place needs a lot of updating, it's very dated. The doors slam shut all night long and all morning because they don't have anything that catches them. But the staff is very courteous and nice. Just needs a lot of work for way you pay for. I wouldn't pay that much money to stay there again unless all these things were taken care of. But the staff was very nice and courteous and apologetic
from Belmont, California
Submitted on 05-06-2016
I booked the hotel in 2016 memorial holiday. It had great location to go to Grand Canyon, lower Antelope canyon, Sedona, or Monument Valley. The hotel room was clean and had reasonable size. However I had to pay more than $200 for the room. It was over priced. The hotel only gave two bottle of waters during checking. I asked for extra bottle of waters the second day and was turned down by the counter. I would recommend the hotel. But I wouldn't want to pay $200.
from San Diego
Submitted on 17-06-2016
I am a lite sleeper. This hotel was very quiet. I didn't hear any other guests. The people at the front desk were very nice and friendly. The breakfast while no included was a good price for a buffet and the servers cleared plates quickly and refilled coffee. I would stay here again. We had one night booked and it worked so well I added another night. The pool was a bit small and indoors, but kept my kids busy for an evening.
from
Submitted on 18-06-2016
We stayed at this HGI to visit the Grand Canyon, the room was comfortable and well kept.. The hotel is very clean and there are Restaurants within walking distance. The breakfast is wonderful, the best of all the HGI's we have stayed at. The ladies that help out with the breakfast really make you feel at home. Front desk staff very helpful especially Zack.
from Austin, Texas
Submitted on 19-06-2016
This is a very nice hotel. What you would expect from a Hilton property. Our was large and comfortable. A breakfast buffet was available but it is not free. Coffee in the lobby is free. There is also a restaurant next door. After driving across a desolate area from the grand canyon, Flagstaff is a welcome green oasis! Wish we had more time to explore!
from Jacksonville, Florida
Submitted on 20-06-2016
Wow, what a nice stay we had at the Hilton Garden Inn Flagstaff! Super clean, outstanding staff and great restaurant, make this hote my new favorite place to stay in Flagstaff! You won't be disappointed in your stay.
from Phoenix, Arizona
Submitted on 20-06-2016
The guys at the front desk were extremely hospitable!!! Felt like I was visiting family and felt the value of being a diamond member. Best treatment from any Hilton affiliate. I'll be staying here during all my Flagstaff visits.
from Prescott, Arizona
Submitted on 26-06-2016
Nice staff, lovely grounds, clean and comfortable rooms. Definitely going back using the hotel for my Flagstaff work details. Just weird that with a $200.00 room that breakfast isn't included. Otherwise it's a fantastic place
from Tampa, Florida
Submitted on 29-06-2016
I was extremely late arriving. The staff called and checked with me and made certain transportation was waiting upon my arrival to take me from Amtrak station to hotel. I was met by a courteous accommodating staff.
from Charleston, South Carolina
Submitted on 30-06-2016
Very old property. As a Diamond member, I have stayed at hundreds of Hilton properties. This is by far one of the worse. They claim to have just renovated. The nicest part of the hotel is the indoor pool. Rooms are very dated. Walls are paper thin. There is no restaurant on property. If you order room service it is brought over from a nearby restaurant. Also, you do not get a "cooked to order" breakfast as the website claims. The breakfast is also carted over via a luggage cart from a nearby res... Read more
from
Submitted on 01-07-2016
I really liked this hotel. The checkin guy gave me a free breakfast coupon and the other check in guy took the time to show me where the Olive Garden was and other restaurants nearby. Very helpful and friendly. Close to shops, gas and plenty of places to eat. My room had a beautiful view of mountains. The room was spacious, clean, quiet and modern. I recommend this hotel and would stay here again. Easy free parking out front.
from Goodyear, Arizona
Submitted on 02-07-2016
Booked this hotel late for a trip to flagstaff for my sons baseball tournament. Thursday night was reasonable. However, did not like the increase for Friday night. "Weekend rates". What? Just charge one rate. As a diamond member they have no upgrades and would not reduce the second night rate. Still, a nice hotel and great service and amenities. Will go to the Hilton Hampton next time. They have upgrades and are willing to reduce the weekend rates. Traveling to flagstaff check the daily ... Read more
from Bosque Farms, New Mexico
Submitted on 03-07-2016
We liked the hotel. It had a nice pool with hot tub. Our problems were that the rooms only have full beds and that they charge $10.99 for breakfast. We didn't realize we were going to be charged for breakfast until we were getting ready to walk out.
from
Submitted on 03-07-2016
Nice place, felt it was a bit pricey and my bed was not comfortable my friends bed was comfortable (we had a room with 2 double beds). My brother was across the hall and said his room and bed were fine.
from Norman, Oklahoma
Submitted on 04-07-2016
The hotel was comparable to other Hiltons. The room was clean and had everything I needed. Breakfast was good and reasonably priced. The two guys working the front desk when I checked in were exceptionally friendly and helpful. Definitely an asset to the hotel.
from Harleysville, United States
Submitted on 04-07-2016
We needed to change plans mid-trip and ended up spending additional time in Flagstaff. The front desk staff went out of their way to help us find things to do and places to eat with tow children, ages 10 and 12. They seemed to genuinely care about our experience and checked in with us frequently. The hotel itself was beautiful, providing all that we needed for our family vacation.
from Bessemer, Alabama
Submitted on 06-07-2016
Stayed here for one night. Hotel is nice, front desk staff was friendly. I think this is an older property. They don't have any usb outlets & I find that strange in this electronic age. You have to hunt available plugs for devices. The room was $171.00/night before tax. Being a Hilton Garden there isn't a complimentary breakfast & they charge $10.00/person for breakfast. There is a restaurant they own on site but didn't eat there. I had a mess up on my reservation so I didn't have time to find a... Read more
from Los Angeles, California
Submitted on 08-07-2016
Excellent hotel, breakfast was unsurpassed, all needed amenities were provided. Location good, Coco's restaurant nearby. Very clean modern facility. There is no ice machine on the first floor, but available on the second and third floor.
from NW Ohio
Submitted on 09-07-2016
one of the best overall hotels I have ever been in....room very clean and quiet. Really liked the nice touches in the room...esp. the Kureig coffeemaker, it even had two choices of tea for the tea-drinker in the family! Check-in was quick... the staff went out of their way to be helpful and friendly, I felt welcomed and wanted. There are many choices of where to stay in Flagstaff, AZ.. this hotel lived up to everyone good reviews. Highly recommend.
from Vancouver, Canada
Submitted on 12-07-2016
The hotel is somewhat dated, but clean and comfy. The main areas of the hotel have been renovated, and the rooms seem to be steadily worked on to renovate. The front lobby (with fireplace) is most welcoming with coffee and juices supplied. Staff were very helpful. The breakfast was not included in our stay, but the Hotel's restaurant for breakfast is lovely. Truly a bargain at $10! A wonderful buffet with so many selections and everything so fresh. There is great table service by the attentiv... Read more
from Seattle, Washington
Submitted on 12-07-2016
Stayed here for three nights and was pleased. The room was very clean and neat with a small fridge, a Keurig, desk, big flat screen tv and microwave. Good breakfast at a reasonable and varying price. The gym isn't much to be desired but there are two treadmills, an elliptical and Dumbbells up to 30 Lbs. pool, hot tub and sauna. The hotel is close to everything in Flagstaff. It is a little pricey but I would stay here again.
from Spanish Fort, Alabama
Submitted on 14-07-2016
First class. I normally have a gripe about hotels and for this one I cannot. Staff are great, food is great and it is spotlessly clean. I would highly recommend this for anyone. Families and singles alike. Great location and lots to see nearby. The staff are great. Comes a very close second to chandler to for me it's down to the people of Arizona for having such a successful training program in place . Go here and you will not be disappointed . And if you need anything they will provide. A great... Read more
from Richardson, United States
Submitted on 14-07-2016
This is a very clean hotel with great nice amenities for the road traveler to enjoy. I would liked better pricing on the wine selection. Room was very clean and the bed was very comfortable. AC blew nice and cold. The Newly remodeled pool area was just what I needed from a long haul on the road. I would stay at this hotel again.
from
Submitted on 16-07-2016
We spent 2 nights during a family cross country trip and the hotel was inviting with cookies, tea, wine and an extremely friendly staff. Nice options for breakfast and lovely outdoor courtyard for relaxing. We would definitely stay here again.
from
Submitted on 17-07-2016
I stayed here 3 nights on business and was treated very well by the staff each time they saw me. The breakfast is excellent as are the servers. All of the servers were very friendly and were really on top of keeping the food options stocked. They always had a smile on their face and were willing to assist at any moment.
from yuma, United States
Submitted on 17-07-2016
I enjoyed this hotel and it's convenient location. Front desk staffed helped me pick out good local restaurants and gave me directions to my destination. I was a little thrown by the lobby containing windows directly looking on the indoor pool and hot tub. Complimentary wireless was slow but room was nice and clean.
from Windsor, Colorado
Submitted on 18-07-2016
I've stayed here a couple of times now and really like it. My stays were 3 years apart, and the experience was excellent both times, indicating that the hotel is well managed. It is convenient to highway 17 (since it is pretty much at the first light after the freeway ends), and is convenient to a couple of mid-grade restaurants (Coco's & Sizzler) and my favorite fast food (Del Taco). It isn't what you'd call "downtown" but that part of Flagstaff is just a couple of miles away. This hotel wa... Read more
from Phoenix, Arizona
Submitted on 20-07-2016
Needed an extra night for quilt camp and the other hotel was full so they were able to make us a reservation at a nearby hotel. The Garden Hilton was extremely nice and worked out very well. The hotel was very clean, the staff very helpful and the location was great, really enjoyed being in walking distance to Cocos.
from South Jordan, Utah
Submitted on 24-07-2016
Had a great overnight trip to this location. It is an older hotel, but they have done a nice job at renovating it. The breakfast was a little different than what I am used to at a Hilton Garden Inn. Usually there is a cook to order breakfast, but there was just a buffet. It wasn't bad, just different. The pool area is nice and it is inside. There is a hot tub and sauna. The pool is indoors and neighbors the lobby area. It was a little strange seeing a group of people lounging in their sw... Read more
from Charlotte, United States
Submitted on 24-07-2016
Will stay again next time I am in town. Convenient location, walkable to many places, excellent staff, easy parking-everything you want in a hotel. I had some noisy neighbors and staff handled it immediately.
from Tucson, United States
Submitted on 26-07-2016
The facility was clean and almost "spa-like" in some ways. The staff was helpful and attentive. I think you would be hard pressed to find another hotel that has the quality at this price point. It has a nice little gym with a sauna, indoor pool with a nice hot tub, complimentary coffee, tea, lemon water and cookies 24/7 (the kids loved that the most), and a very cozy lounge/restaurant area just for hanging out, reading, or watching sports or catching up on news.
from Bintulu, Sarawak, Malaysia
Submitted on 27-07-2016
Booked at short notice and checked in early - an excellent choice and very helpful in getting our vacation back on track after some weather interruptions and consequent delays. The usual Hilton mattresses - great sleepability!
from St. George, Utah
Submitted on 28-07-2016
After our first experience with Hilton Garden Inn, Amarillo, TX, we promised ourselves the next Hilton Garden Inn in Flagstaff, AZ, (June) had better be inviting since it was so much more expensive in comparison with the other Garden Inns. We visited Flagstaff briefly last summer and we enjoyed it. We wanted to go back again ever since then. So, when we planned this trip, we included it for a 2-night stay. Clerk M checked us in and gave us our keys to the room. When I opened the door, I heard th... Read more
from Texas
Submitted on 29-07-2016
My biggest complaint was how extremely hard the beds were. Being 8 months pregnant, comfort is the most important thing. The beds were horrible and even my husband and daughter thought so too. Theres only one elevator for the whole place, which granted the hotel isn't huge but I just don't care to be packed into an elevator. The breakfast (which we didn't eat) is expensive! Like $10 per adult and $5 for a kid. For the price they want for a room, we expected more than what we got. It was clean ... Read more
from Kula, Hawaii
Submitted on 29-07-2016
Recently stayed here to help my son set up his apartment for the upcoming fall semester. We shared a room with two doubles in first floor. Room and bathroom were clean and comfortable. Plenty of pillows for both of us. The shower water pressure was great and plenty of hot water. It was convenient to have both a fridge and microwave in the room, along with a Keurig. We ate at Coco's a few times and were able to store and reheat leftovers. I felt that $9.95 for breakfast was a fair price. The brea... Read more
from Santa Rosa Beach, Florida
Submitted on 31-07-2016
We stayed one night in the Hilton Garden. The service is excellent. The entrance says Welcome to the Garden. The Garden is the theme throughout and is refreshing. Fresh water and cookies are in the lobby. The room is comfortable and quiet. We did not eat in the facility. Parking access is a bit of a challenge. There is no porta cacher. There is a small elevator. These are physical challenges that I cannot think of improving though. We came and went from an entrance that went around and behind... Read more
from Adelanto, California
Submitted on 04-08-2016
The hotel was average- clean, nice pool, good location. Did not have the breakfast, but it too looked average. For all the averageness it was a bit expensive, though we did stay on a holiday weekend. In a pinch we would stay there again, though I hope not.
from
Submitted on 07-08-2016
Hotel was quiet. Staff was very helpful. There is a nite lite in the bathroom. Desk chair has arms which might pose a problem for the disabled. Internet was fast. Bed height was perfect. Pillows were comfy. Chair was comfortable.
from Fayetteville, Georgia
Submitted on 07-08-2016
Front desk staff was very professional and polite. The room was very comfortable and clean except for the shower curtain needing a good bleaching or replacement. There were a couple of mold looking spots that were probably just stained, but that grosses me out. We had free breakfast as part of my Honors membership and it was good, but I'm not sure it would've been worth the $9.95 if we had been paying. I wish there had been ice water in the lobby. I saw containers, but they were empty.
from Murphy, Texas
Submitted on 07-08-2016
We stayed two nights here while we were visiting the Grand Canyon. So did not spend much time other than sleeping the night. Service is excellent. Front desk was extremely cheerful and helpful. The hotel was quite easy to find. We checked in late at night about 11 o clock... The friendly service and greeting put a smile on our face. Comfortable beds and we slept well. The beds have adjustable switches to change from soft to firm, but we did not take advantage of the feature. The rooms (walls an... Read more
from Fort Myers, FL
Submitted on 09-08-2016
Had a bad experience at a neighboring hotel, and the Hilton Garden was perfect for our one night stay. The hotel is clean (most important factor to us). Room is spacious, has Keurig, fridge and microwave. Domenich at the front desk was very friendly and provided dinner recommendations. And the bed...heavenly!
from South El Monte, California
Submitted on 10-08-2016
The staff was very friendly and informative. Our room was clean. The cable TV did not have a guide channel. The Garden Hilton was very close to NAU and also allowed us time to visit the Grand Canyon. We would return and stay at this location should our daughter attend NAU.
from
Submitted on 15-08-2016
Place was great, view was excellent,alot of things to do nearby. My only regreat staying one night here. I should of cancelled my williams hotel stay and stayed here for 5 nights. I will be back and staying here.
from El Cajon, California
Submitted on 15-08-2016
I have stayed at this hotel on two different trip and both times the accommodations were very satisfactory. The rooms are clean, comfortable and quiet. The staff is pleasant and helpful. The hotel is reasonable walking distance to NAU and the old town area. We did not eat in the restaurant which I believe serves a fee based breakfast.
from Honolulu
Submitted on 03-09-2016
Nice hotel, small issue with fitness center being renovated, but I got to work out at a nearby fitness center with no problems. Had an issue with the coffee make, but they replaced it right away. In the mean time I had coffee from the downstairs cafe.
from Tucson, Arizona
Submitted on 04-09-2016
This hotel is located off a fairly busy road, but I couldn't hear any traffic noise while I was in our room (our room was facing the Coco's restaurant, which is right next door). I'm a very light sleeper, and I didn't wake up from any noise! The hotel staff are very friendly and accommodating. Rooms were clean, and beds were comfortable. The hotel breakfast buffet isn't free, but we didn't end up eating there anyway. There are plenty of restaurants walking distance or a short drive away. I defin... Read more
from Litchfield Park, Arizona
Submitted on 06-09-2016
We spent the night here on Sunday. The staff was very friendly. The hotel was clean as well as the room. It was nearly perfect in every way. There are places to eat within walking distance. We will stay here again in the future. I recommend you give it a try.
from Phoenix, United States
Submitted on 06-09-2016
I have always had a positive experience anytime I have stayed at the location. The staff are friendly and helpful. The premises are kept very nicely. The rooms are very clean. I enjoy the amenities and the breakfast selection is awesome.
from Elmira,NY
Submitted on 09-09-2016
The staff werected friendly and helpful. Because part of the parking lot was under renovation, we were given coupons for free breakfast. The room was clean and quiet. I love the lemon ice water and snacks available in the lobby.
from Phoenix, Arizona
Submitted on 11-09-2016
Always a great stay, clean friendly and safe. Wish breakfast or part of it was complimentary but not a deal breaker. When I do eat it is very good, hot and a great selection. The staff is always friendly and helpful.
from Phoenix, Arizona
Submitted on 12-09-2016
I stood in room 237 on the second floor right in front of the elevator. First of all from the moment we got there the service was great. The gentleman at the front desk were all very professional, quick and efficient. The indoor pool was a perfect temperature and despite the hotel being busy with many soccer teams in town for tournaments it was clean and comfortable. Worth every penny and I would stay here again and recommend to family and friends.
from Peoria, United States
Submitted on 12-09-2016
This hotel was very clean and was located in an area that had many restaurant selections and shopping close by. The staff was friendly and helpful. We didn't get a chance to use the pool and other perks because the weather was fantastic for outdoor activities in the beautiful surrounding mountains.
from Benson, Arizona
Submitted on 18-09-2016
The facility was great. Location was perfect. Very expensive and didn't include breakfast. Would stay again if the rates are different. Bed was hard but just not my preference. Bathroom amenities were top of the line.
from
Submitted on 18-09-2016
My husband and I stayed at the hotel while visiting the area with family. The rooms are pretty standard HGI rooms, but the bed was very comfortable and the room was very clean. Beer and wine is available in the lobby lounge in the evening. The hotel is great for business or families.
from Phoenix, Arizona
Submitted on 19-09-2016
Awesome hotel room! Comfortable beds clean room and thick fluffy white bath towels in the room has a kureg coffee maker ! Great location great hotel staff ! The hotel has a good breakfast spread , in the evening they have wine in the lobby and cookies and muffins when you arrive .
from Wilton, California
Submitted on 19-09-2016
Very nice facility, rooms are very nice and very clean. The hotel staff are great and very helpful. The lobby is nice with a bar for cocktails and wine. Lovely enclosed patio area with a fire pit and nice lounge area. Breakfast is not free, there is a charge. However you don't have to pay for the whole buffet if you only want individual items. Service was great for breakfast and at the bar. There is an easy walking path from the hotel to the near by restaurants A very enjoyable stay.
from Long Beach, California
Submitted on 25-09-2016
My second stay here, I would not stay anywhere else in Flaggstaff. When I found out that all rooms were booked a few months ago for my original planned visit I postponed my entire 2 week trip one day, changing several other hotel reservations, so I could stay here.
from Arizona
Submitted on 28-09-2016
First off the staff was great. The hotel is beginning to show some age but is still a nice place to stay. It is well maintained and clean. The breakfast area is very nice. That having been said this Hilton Garden Inn is the first, at least in our memory, that does NOT have the ‚??cooked to order‚?? breakfast. The items that were there were fine but, again, the cooked to order breakfast is not available here. That breakfast is one of the reasons that we opt for Hilton Garden Inns. Our room was c... Read more
from Madison GA
Submitted on 29-09-2016
I would be scared for a handicapped person to stay here; I am not handicapped. The picture shows the safest entrance; it is NOT covered and I didn't see a ramp for handicapped or carts which are very small. The two other exits are two long concrete stairways. It was raining when we checked in and out so your belongings and you get wet even with an umbrella. This is a very steep, small lot for such a property. Deliveries are made during checkout hours. The trucks have to park in front of the entr... Read more
from Santa Ana, Ca, United States
Submitted on 01-10-2016
I have only stayed at a Hilton Garden Inn one other time, years ago. This is a great hotel with a great, caring staff. Very good value, clean, nice common area, hot coffee, etc. anytime. The staff goes out of their way to make sure all your needs are met and you are satisfied with your stay. I would stay at this hotel again.
from Briarcliff Manor, New York
Submitted on 02-10-2016
While the rooms appear a bit tired, they were clean and functional. The lobby was recently updated and was pleasant. Breakfast was also better than expected. The best, however, was the helpfulness of the staff. I was told about a different route to and from the Grand Canyon which was truly memorable - every staff member was pleasant and friendly. The hotel is also surrounded by several places to eat so there was not need to drive around looking for dinner. All in all, great place to stay i... Read more
from Davie, Florida
Submitted on 02-10-2016
We stayed two nights in room 328. Check-in was a breeze, staff most friendly, welcoming and helpful. Room was immaculate, spacious, plenty of surface space, bed most comfortable, linens and towels great, lighting very good. This hotel is in a very good location. Highly recommend a day trip to the Grand Canyon in a 10 passenger most comfortable van with All-Star Tours ~ it was perfect!!! We had an outstanding dinner at Delhi Palace, which serves Indian Cuisine. It's located just a few minut... Read more
from broken arrow, United States
Submitted on 02-10-2016
On our way to Las Vegas. We picked a great place to stay before going on to Las Vegas. Will stay there again if driving to Las Vegas again. The food was very good and the room was very comfortable. Saw a great rainbow from our window.
from Gilbert, United States
Submitted on 03-10-2016
It exceeded my expectations. It is in a great location, Have Kuerig coffee makers in the room was a great touch. The staff was very helpful and friendly. The Lobby and the room was clean. The adjustable beds took a little bit to get used to. I would high recommend staying at this hotel.
from Eugene, OR
Submitted on 04-10-2016
Too bad, the staff here is stellar and accomodations are over the top. Wonderful, comfy bed and great location along the freeway but not too close. No matter, how they can't even manage a free waffle is beyond us.....
from San Clemente, United States
Submitted on 04-10-2016
We had a great stay at this hotel. It was clean. The staff was very efficient and pleasant. We love to visit our student at NAU and will definitely stay here again. The only thing that I would change is the amount of coffee in the room. I would have liked two cups in the morning with cream, but there was only enough for one cup with cream.
from
Submitted on 10-10-2016
Good location and clean and quiet hotel. Only problem is that they only have one elevator that also is very slow for a 3 story building. Otherwise the hotel is a good and convenient choice. No other comments.
from
Submitted on 13-10-2016
This place is fantastic. The lobby is very nice with hot tea, hot cocoa and snacks out almost all the time. There is a full service breakfast restaurant in the lobby that is very good as well. The staff is always exceptionally friendly and helpful and professional. The rooms are decent sized and very clean with great beds that have an adjustable firmness control. We have stayed here a total of 4 times and always get a great night's sleep. I find the prices to be quite competitive for flagst... Read more
from Olathe, Kansas
Submitted on 21-10-2016
Although they did not have queen beds available, our stay was comfortable and consistent with other HGI'S. Nice indoor pool and hot tub before bed to settle the kids down. All staff were friendly and welcoming.
from Los Angeles, California
Submitted on 22-10-2016
This place is excellent. Marcus and the rest of staff we fantastic and very nice and helpful. Wish the game was better but the hotel was great! Recommended great places to eat and made us feel comfortable. They have a cool fire pit out front.
from O'Fallon, Illinois
Submitted on 24-10-2016
This hotel was very accommodating. Drove a rental car up to airport to turn it in and then take a train back home. They picked me up and took me to train (by cab which the paid for) when I was a little late getting to hotel they called to make sure I was alright. I highly recommend this hotel not only for courteous behavior but for a clean amazing room.
from Tallahassee, Florida
Submitted on 25-10-2016
Good location for traveling to see southwest USA national parks. Comfortable room & clean. WIFI for computer connection is working well. Good big screen TV. Good breakfast that provides variety of choice including fresh fruits. Nice to have Diamond Member Reserved Parking close to the front entrance. Courteous staff.
from Scottsdale, Arizona
Submitted on 26-10-2016
Great service and location. Room was very clean and bed was comfortable. Unfortunately I had a very loud group next door to my room that stayed up celebrating ALL night. Definitely not the hotels fault but geez some people have NO consideration!!!
from Moore, Oklahoma
Submitted on 31-10-2016
The room was exceptional and we loved the Keurig station but wished breakfast was included in the price. It was very clean and quiet, which we needed after too many hours driving. Definitely would stay here again.
from Tempe, Arizona
Submitted on 01-11-2016
Hotel Staff is friendly and hotel is super clean. Indoor pool, breakfast available. Greeted with water and cookies or muffins is a welcoming touch. Great place to take your family. Great place for a StayCation.
from Grand Coteau,Louisiana
Submitted on 02-11-2016
An incredible staff, great location- convenient to downtown, the university, shopping areas, many restaurants The rooms are always very clean and comfortable. The best beds ever! Arrangements for tours via local companies. With pick-up and drop off services at the hotel- great! This will always be my hotel when I travel to Flagstaff
from
Submitted on 04-11-2016
Hilton Garden Inn Flagstaff was a pleasant surprise. The service was excellent and the room was very nice. Eems likea pretty new facity. It's very near NAU and great neighborhood restaurants. Its also very reasonably priced. We will stay there again.
from
Submitted on 07-11-2016
Pleasant lobby and breakfast area. Room was well appointed and comfortable. Currently, room upgrades under way. There are two breakfast options: A cold selection at $5.50 and Hot selections for $10. Bottled water was provided at check-in. Cookies and muffins available in the lobby upon check-in. Front desk staff were friendly and professional.
from Wilmington, Delaware
Submitted on 07-11-2016
Room was great, service attentive, location was good. I've stayed in a number of brand hotels for business travel, all that offer some sort of complementary breakfast. What separates the HGI is the quality of their complementary breakfast and those that look after it. By far the best I've had in this level of Hotel.
from Manchester, UK
Submitted on 09-11-2016
Stayed here for a trip to the Grand Canyon which was about an hour or so drive away. We wanted to stay somewhere where there was something to do in the evening too and Flagstaff seemed like a really nice place. Comfortable hotel with free parking. The breakfast was good and the indoor pool was nice to have. Location wise we drove into the town in the evening as it seemed a bit far to walk on a busy main road.
from
Submitted on 10-11-2016
Very nice rooms and appreciate the SUHD tv in the bar for Thursday Night Football :) nice location close to downtown. Very impressed with flagstaff altogether! Very cool downtown with many different types of cuisine.
from
Submitted on 14-11-2016
The parking area, lobby area, breakfast were all fine but the beds while seeming to be fairly new were very firm. I could say they were hard and uncomfortable. I expected to find soft, comfortable beds in a Hilton hotel. My friend also told me that the bed was too hard and he didn't sleep very well on his bed. The flooring in the bathroom was also of cheaper quality. I expected to at least see real stone flooring. The room was also small. It was the same size as economy motel. For the cost, bo... Read more
from
Submitted on 14-11-2016
Great hotel and great location. Have stayed here in the past and knew it was a good quality hotel. Staff will bend over backwards to help you. Its a great location to go down the canyon to Sedona or go the other direction to the Grand Canyon.
from Phoenix, United States
Submitted on 15-11-2016
We chose to stay here because we like the Hilton Garden brand. However, this place is a pain to get to and in a very congested area. There is one entrance and arriving from Phoenix on I-17 it required some tricky driving, including a turn around in the next door hotel parking lot. There is really nothing much close by, and even if you want to walk across the street watch out! Traffic is terrible. We also found the front desk personnel very disinterested in assisting with questions we had. There ... Read more
from scottsdale
Submitted on 14-11-2016
Stayed two nights, and tried this property for the first time in this location. Noise level at back hallway was loud after 10PM. Room was cleaned well. Price did not include breakfast. There are good local places to eat within a couple miles, movie theaters in walking distance and NAU very close. This property is next to a main thoroughfare so try to get a room away from that side.
from
Submitted on 18-11-2016
Stayed with my family on our way to the Grand Canyon. Hotel was located close to the highway which made access easy. Numerous restaurants near by. The breakfast was very good and filling. For non Diamond members it is $10 but well worth the convenience. The rooms are being renovated and I am sure will be up to snuff when done. We had a nice visit and will stay again
from Camp Verde, Arizona
Submitted on 22-11-2016
Visited Flagstaff Az. We stayed at the Hilton garden inn. Friendliest people work there. Extremely helpful . I would recommend ANY Hilton to all. The rooms are extremely quiet . We sleep well . Had everything we needed in our room
from Glendale, Arizona
Submitted on 24-11-2016
Everyone on the staff was extremely pleasant and helpful. They all seemed genuinely happy and pleased to work there. The property was very clean and the king bed was quite comfortable. The staff informed us that they were undergoing renovations, but we were not inconvenienced in any way.
from Birmingham, AL, USA
Submitted on 27-11-2016
The Hilton Garden Inn in Flagstaff was perfect for a long-weekend vacation. It was comfortable, nice, and had amenities such as wifi, indoor pool and hot tub. The breakfast was not included with the room rate, however, it was good, offered variety, and was about the same price you would pay anywhere else. The staff was extremely nice and helpful. We stayed in a single room with a king bed. The bed wasn't super comfortable, but we didn't lose sleep over it. Overall, we were happy with our stay, a... Read more
from
Submitted on 29-11-2016
I loved my time here at the hotel. It was the best time to share with my family members for Thanksgiving. The bathrooms were clean and the beds were comfortable. The lobby was gorgeous and the next day was decorated for Christmas and the first snow fall. Love love love!
from Santa Barbara, United States
Submitted on 01-12-2016
The hotel is easy to find, has a friendly, helpful staff and comfortable digs. We especially appreciated having dinner delivered to their dining room. The staff made sure we had silverware, plates, etc instead of paper plates and plastic flatware.
from
Submitted on 02-12-2016
The staff here is absolutely wonderful. We arrived on the weekend and there was a manager who helped arrange a ride so I can return the rental car at the nearby airport. The other coworker who was a NAU college student followed me to the airport and waited for me to return the car and drove me all the way back to the hotel. Kudos to them! Hotel was clean and had a nice view of the trees. Would come back to stay again.
from Phoenix, United States
Submitted on 02-12-2016
Love going to this hotel as the staff is excellent to deal with, for local knowledge and overall good service!! Was well looked after, even if it was just a hello as I passed by. Place was well kept, and well located for my trip.
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