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Sheraton Grand at Wild Horse Pass

Phoenix, AZ, US (PHX)

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Based on 1361 reviews
Experience a truly unique resort with a multitude of on-site activities in a spectacular setting.
Room & Rates
Deluxe Room - Sheraton Grand at Wild Horse Pass - 1

Deluxe Room

The Deluxe Room features one king size bed or two doubles with premium bedding, petroglyph-engrained furniture, authentic prints of artwork, private balcony/patio with panoramic views of the desert/river or golf course and private bathroom with separate tub / shower.

Room Amenities Include:

 

  • Wi-Fi ($)
  • Mini-Bar
  • 37-Inch Flat Screen Cable Television with In-Room Movies
  • Non-Smoking
  • Hair Dryer
  • In-Room Safe
  • Coffee/Tea Maker
  • Work Desk
  • Telephone with Voice Mail
  • Iron/Ironing Board

 

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Traditional Room  - Sheraton Grand at Wild Horse Pass - 2

Traditional Room

The Traditional Room features one king size bed or two doubles with premium bedding, petroglyph-engrained furniture, authentic prints of artwork, private balcony/patio with standard views and private bathroom with separate tub / shower.

Room Amenities Include:

  • Wi-Fi ($)
  • Mini-Bar
  • 37-Inch Flat Screen Cable Television with In-Room Movies
  • Non-Smoking
  • Coffee/Tea Maker
  • Work Desk
  • Telephone with Voice Mail

 

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Sheraton Grand at Wild Horse Pass
5594 West Wild Horse Pass Boulevard, Gila River Indian Community, Chandler, AZ US 85226

Location

The Sheraton Grand at Wild Horse Pass is located in the Sonoran Desert on an expanse of rugged Arizona landscape and 12 miles from the Phoenix Sky Harbor International Airport (PHX).

Resort Details

The Sheraton Grand at Wild Horse Pass was designed to be an authentic representation of the Gila River Indian Community`s heritage and culture. The architecture, design, art and legends of the Pima and Maricopa tribes are celebrated in every detail of this AAA Four Diamond resort.

Accommodation Details

The beautiful 500-room Sheraton Grand at Wild Horse Pass is designed with cultural beauty and is an interior designer`s masterpiece with each detail including cultural significance from the tribal traditions.


Guest Room Amenities:

  • Authentic Prints of Artwork of each Tribe`s Cultural Influence
  • Luxury Designer Bath Products
  • Video Check-Out
  • Telephone with Voice Mail
  • 37-Inch Plasma Flat Screen Cable Television with Premium Channels
  • Coffee/Tea Maker
  • Mini-Bar
  • Mini-Fridge
  • Private Patio/Balcony with Panoramic Views of the Sierra Estrella/South Mountain Ranges/Gila River or two championship golf courses

Restaurants, Lounges & Bars

  • Aji Spa Cafe - Situated in a garden setting offering light fare.
  • The Link Cafe - Offers pastries, fruit, gourmet sandwiches and coffee.
  • Hanyo Pool Side Bar - Located next to the pool and features drinks and light fare.
  • Lobby Lounge - Features Panoramic views, cocktails and snacks.
  • Ko`Sin Restaurant - Offers a casual atmosphere featuring American cuisine.
  • Kai Restaurant - Offers local and regional cuisine.
  • Steakhouse at Rawhide Western Town - Features an authentic, rustic setting and offers a steakhouse menu.

Nearby

Within the Wild Horse Pass area and beyond, Arizona offers the opportunity to enjoy arts, culture, history and incredible natural wonders.

  • Rawhide at Wild Horse Pass
  • Koli Equestrian Center
  • Bird Golf Academy
  • Firebird International Raceway
  • HuHugam Heritage Center

AMENITIES:
  • 24 Hour Security
  • 24-Hour Front Desk
  • AAA Approved
  • ATM Machine
  • Adjoining Rooms
  • Attraction Tickets Available
  • Audio/Visual Equipment
  • Ballroom
  • Banquet Facility
  • Barber Shop (+)
  • Beauty Shop/Salon (+)
  • Business Center
  • Business Services
  • Cabana Rentals
  • Cafe
  • Casino Shuttle
  • Children's Play Area
  • Children's Program
  • Coffee Shop
  • Complimentary Bathrobe and Slippers
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Event Catering
  • Executive Floor
  • Express Check-In
  • Express Check-Out
  • Fine Dining
  • Fireplace in Lobby
  • Fitness Classes
  • Fitness Facility
  • Free Parking
  • Free Resort Shuttle
  • Gift Shop on Property
  • Golf (+)
  • Great for Kids
  • Great for Nightlife
  • Guest Activity Desk
  • Handicap Services
  • Heated Pool
  • Horseback Riding
  • Ice Machine
  • Interior Corridors
  • Jogging Area
  • Kiddie Pool
  • Kids Club
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Luggage Storage
  • Massage Services
  • Massage Therapist
  • Mountain View
  • Multiple Swimming Pools
  • Non-Smoking Property
  • On-Site Check In
  • On-Site Entertainment
  • On-Site Events
  • Outdoor Fire Pit
  • Outdoor Hot Tub
  • Outdoor Pool
  • Outdoor Seasonal Pool
  • Parking
  • Pet-Friendly
  • Pool Area Bar
  • Poolside Bar
  • Porter / Bellhop
  • RV Parking
  • Restaurant
  • Room Service
  • Safe Deposit at Front Desk
  • Sauna
  • Seasonally Heated Pool
  • Security Guard
  • Spa Services
  • Sun Deck
  • Swimming Pool
  • Tennis Courts
  • Town Car Services
  • VIP Rooms
  • Valet Parking (+)
  • Wake-Up Service
  • Water Sports
  • Wheelchair Access
  • Whirlpool
  • Widescreen TV
  • Wireless Internet Access (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1361 reviews
from Ingleside, Illinois
Submitted on 21-05-2016
I stayed here for a few nights for a business conference. It seems like you drive forever to get to the hotel, but it's surrounded by beauty. The room itself had a lot of space, the bed & pillows were very comfortable. I can't say enough about how accommodating and professional the staff was, especially Vickie, who I ordered room service from, not on the menu, she was sure to follow through and make it happen and was so pleasant! Certainly someone who knew about customer service with a smile. Th... Read more
from Louisville, Kentucky
Submitted on 23-05-2016
I was disappointed in my stay. I don't normally stay at Starwood hotels, so this may be the norm. But i don't plan on staying at starwoods anytime soon. First of all this hotel is in the middle of nowhere, we very few restaurant around. If you come here for a conference, you NEED a rental car. We drove up the interstate about 2 miles and had all kinds of food options. I felt bad for those with out a car. The casino and outlets have very little food. When we arrive we were placed farawa... Read more
from Carrollton, Georgia
Submitted on 23-05-2016
Very nice laid back type of resort! Everything was clean and facility was in superb shape. Excellent Service!! Was with my wife on a long leisure Business/Chill time. Played Golf one day and spent another whole day at the Spa. Both, spectacular! Highly recommended end of the day, glass of wine watching the sunset on the patio! Awesome view! They also had a campfire every night! The smell of that mesquite wood burning, Native American flute music in the background SON, major CHILLED! ... Read more
from Phoenix, Arizona
Submitted on 23-05-2016
Stayed for 4 nites for a big conference; I liked my room in Pima wing on first floor - near to conference with a walk out patio facing the pool. Lovely resort is native-American themed with great art - the constant flute music is a little much but I understand it's traditional. Great staff and very good room and towels. I liked if I didn't require housekeeping each nite I got a food credit. Careful when arriving that you're not at the casino hotel - this one is further down the remote street... Read more
from Carrollton, Texas
Submitted on 25-05-2016
Exceptional property - pool, river and golf course views. Beautifully decorated public areas, very nice rooms. Amazing, friendly and helpful staff. Being so secluded, we did find the restaurant/bar selection rather limiting, though, and a bit pricey. But they will shuttle you for free down to the outlet mall or the hotel/casino for a little variety.
from Denver, Colorado
Submitted on 07-06-2016
Stayed here for a girls weekend (with a toddler) for the long Memorial Day holiday. We reserved a suite with an adjoining double queen. The rooms were clean, spacious and comfortable. The grounds, nature trail, and river walk are beautiful and great for morning walks. We ate at Ko'Sin for breakfast each day and one evening for dinner. We also ordered drinks and apps at the lobby bar and sat outside to enjoy the sunset. All the food we ate was delicious. It was a bit more expensive than going off... Read more
from Tucson, Arizona
Submitted on 09-06-2016
Second visit and loved it even more than the first time! Everyone here seems to genuinely love what they do. Staff is so courteous and friendly and go out of their way to be helpful. Stayed for a wedding taking place on property and made a family weekend trip out if it. Dinner in the main restaurant the first evening. We had Brandon as our server and he was great. I also ran into him at the coffee shop the following day after it had closed but he was nice enough to take the time to prepare a muc... Read more
from Philadelphia, PA
Submitted on 13-06-2016
This resort has it all. Exceptional staff. Great restaurants. Beautiful grounds. Fantastic facility. Kai is one of the best restaurants we have ever had the pleasure to dine in. Ko'sin is better than most free standing, non-hotel restaurants. Staff could not be more accomodting. Grounds and poolsare beautiful and well maintained.
from New York City, New York
Submitted on 27-06-2016
I traveled here for a conference and was quite impressed by the hotel but also the friendliness and helpfulness of the staff. I really appreciated the design of the hotel. It featured an organic and "lodge-style" architecture with design elements from the local tribes. It was nice to be in more uniquely designed conference hotel than you would normally get. I was there for a dog related conference and the hotel went out of its way to accommodate our needs. And the staff seemed to genuinely li... Read more
from Missoula, Montana
Submitted on 27-06-2016
Hello from beautiful Montana, I was dreading going to Phoenix for the BlogPaws Conference because it was 118 degrees! We did not need to worry because this huge facility was air conditioned and comfort centered. Which was great with all the animals coming to the conference. it is a sprawling campus, but the bell boy explained that it was designed with the Maricopa specifications for welcoming guests. The food was out of this world and plenty of it on all the buffets. So much fresh fruit and... Read more
from Amarillo
Submitted on 29-06-2016
We loved this resort, beautiful pools, great service and the spa was a wonderful experience. they also have a free shuttle, that constantly runs to the Outlet shops, the Casino, kayak and paddle boat rentals and the Western Town that is located next door. I did not give it a 5 because I thought the restaurant prices were really high and gratuity is pre-added to EVERYTHING ahead of time, I think people should be able to tip according to service, I dont agree with this practice, we also tipped bef... Read more
from United States
Submitted on 30-06-2016
The Sheraton is a very nice hotel. I happened to stay during a pet food company conference so there were a lot of dogs and a few cats at the property. I never heard any noise from them anywhere in the hotel, or noticed any messes that are typical when animals are sharing a space. The staff is helpful and friendly, and gave very good recommendations for restaurants, activities and local attractions. The baristas at the coffee bar were probably the most enthusiastic I have ever encountered. ... Read more
from Maricopa, Arizona
Submitted on 01-07-2016
The entire experience for the hotel itself was awesome. I checked in Tuesday for a 3 day work conference, my room was ready right away and there were no issues at all with the check in process. The room was very well maintained, with a patio, large bathroom, and a very comfortable bed. The Wi-Fi was free for me due to the room my company booked me but typically it is $12.95 a day for up to 3 devices. The Wi-Fi was actually quite fast and there was also Ethernet connection available on the desk w... Read more
from Salt Lake City, Utah
Submitted on 05-07-2016
Love the hotel and the pools, location and atmosphere but.. My room wasn't ready when I checked in, wasn't ready until after 5:00pm and I did have a reservation. Very inconvenient when traveling out of state. When I finally checked in the bathroom didn't look like it had been cleaned, used soap and dirty Q-tips on the floor -ick Pool bar is the only place to eat- but closes early, room service disappointing for the price. Restaurant is high priced. Service is either good or really bad- had good ... Read more
from Milwaukee, Wisconsin
Submitted on 05-07-2016
Amazing property with five star service and an infinite amount of space around the various family friendly outdoor pools. Enjoyed the fire pit at night with our group ~12 families. Checked out the the property by horseback with a Native American guide!!
from
Submitted on 14-07-2016
A little bit of anxiety was my companion in route to a business conference this week. All of that went away when I opened the door to a beautifully appointed room here. All staff has been professional, friendly and helpful. As owner of an Assisted Living in Utah I hope to employ and train individuals like Suzie here in the clothing gift store who has that above and beyond mentality in customer care. Without even disclosing my latest stress to her, she was able to think outside the box, diagnose... Read more
from Phoenix, Arizona
Submitted on 16-07-2016
Over the 4th of July holiday, our AC went out. As a Phoencian, we all know air is an absolute necessity. The Grand Sheraton was our choice for our stay. The resort put on an exceptional July 4th celebration! The fireworks display rivaled Disneyland! However, the service at this hotel lacks coordination and adequate customer service. Although Justin, Carlos, Jessica, Ben and the pool staff were very attentive, the resort lacks front end service managers qualified to respond to challenges a... Read more
from Montreal, Canada
Submitted on 16-07-2016
Long weekend visit to Chandler with two small kids and husband. Hotel very nicely kept throughout. Easy checkin and accommodated us checking in very early which was greatly appreciated. Only ate by the pool didn't try the restaurants. Okay priced food for pool grill and drinks (avg $15 meal, $9 drinks). Summer has lots of activities for the kids during the day. Dive in movie on weekend nights and smores. Pools are pretty shallow. Great for kids. Waterslide was a huge hit! Deluxe room was adequ... Read more
from Hollywood, CA
Submitted on 17-07-2016
We stayed here is June and had a great time. Loved the Native American decor. The kids had so much fun swimming in the pool. Perfect for toddlers and older kids. My husband and I enjoyed the poolside drinks. They had some fun activities like making S'mores and movies by the pool. The grounds are beautiful. We saw so many birds and animals. We would stay here again.
from Goodyear, Arizona
Submitted on 19-07-2016
My wife and I have to attend professional association meeting for continued education programs for our professions. I have legal education requirements and she has medical requirements. While one of us is in class, the other can relax. During June 2016 we stayed at Sheridan Grand at Wild Horse Pass. It was an excellent property and is a really beautiful hotel. There was only one problem - it was exceptionally hot outside. We would recommend this property in the late Fall or early Spring ... Read more
from Phoenix, Arizona
Submitted on 19-07-2016
You immediately get the feeling you are about to experience a wonderful stay as you are greeted by the friendly staff at the entrance. This feeling is reinforced as you meet the great people at the front desk. The experience just keeps getting better. A relatively new team member in the Ko‚??Sin restaurant is Jiovoni, a great representative of the resort and someone we will make sure to see during our next stay. No stay can be complete without a visit to the Aji Spa and a massage. We stayed ... Read more
from san diego
Submitted on 21-07-2016
This resort never fails us. Been coming every year for the last 9. Each one is a new experience. They always have new things to do for the kids to experience. My family really enjoys Wild Horse from the property, the pools, the food, and Staff. Can't wait to go back.
from San Diego, California
Submitted on 25-07-2016
When we checked in we found it was a very lovely resort. A beautiful setting, lovely rooms. The one thing that was missed was a stain on the sheets on the bed. I understand, as I also work at a hotel, but it was in a spot I believe housekeeping should have seen it and used a different sheet. We were brought a new sheet and the resort fee was taken care of for us.
from Arvada, Colorado
Submitted on 27-07-2016
This hotel couldn't be any more lovely. It has a beautiful setting, grand entrance and a wonderful vibe. As it was built on a reservation, it has some native american-esque touches that are beautifully done. The pool was really nice, the staff were friendly and rooms were clean. The resort is quite large, so depending on where you intend to spend your time--ask for a room around that spot. I attended for a conference and my room was on the complete other side of the hotel which was a trek in hee... Read more
from WV
Submitted on 28-07-2016
We've been coming here with the family and for girl weekends almost every other year for the past 10 years. It's still as wonderful as it was the first time we visited. We LOVE the peacefulness of the entire property. It seems to have changed hands/names a couple of times and the summer prices have crept up a little with resort fee additions, but we are SUPER impressed with the maintenance and the upkeep. The resort looks as beautiful as it did the first time we stayed with no signs of wear ... Read more
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