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Holiday Inn Hotel & Suites Chandler

Phoenix, AZ, US (PHX)

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Based on 94 reviews
Regional points of interest include Arizona Mills Mall and Mesa Mormon Temple.
Room & Rates

One King and One Sofa Bed Non-Smoking

  • One King and One Sofa Bed
Complimentary wired Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Suite One King Bed Non-Smoking

  • One King Bed
Complimentary wired Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Two Queen Beds Non-Smoking

  • Two Queen Beds
Complimentary wired Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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  • One Bed
  • Two Beds
Complimentary wired Internet access keeps you connected, and the television offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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One King Bed Non-Smoking Accessible

  • One King Bed
Premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a hair dryer. Handy amenities include a desk, complimentary newspapers, and a direct-dial phone with free local calling. This room is Non-Smoking.

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Holiday Inn Hotel & Suites Chandler
1200 West Ocotillo Road, Chandler, AZ US 85248


Holiday Inn Hotel & Suites Chandler is a business-friendly hotel located in Chandler and attractions in the region include Rawhide Western Town, Grady Gammage Memorial Auditorium, and Golfland SunSplash.

Resort Details

Holiday Inn Hotel & Suites Chandler features a restaurant and a bar/lounge. Room service is available during limited hours. Recreational amenities include an outdoor pool, a spa tub, and a fitness facility. This 3-star property has a business center and offers audio-visual equipment and business services. High-speed Internet access is available in public areas. This Chandler property has event space consisting of banquet facilities, conference/meeting rooms, and exhibit space. Guest parking is complimentary. Additional property amenities include multilingual staff, gift shops/newsstands, and laundry facilities.

Accommodation Details

106 air-conditioned guestrooms at Holiday Inn Hotel & Suites Chandler feature coffee/tea makers and complimentary newspapers. Accommodations include refrigerators and microwaves. Bathrooms feature hair dryers. High-speed Internet access is available. In addition to desks, guestrooms offer multi-line phones with voice mail, as well as free local calls (restrictions may apply). Televisions have premium cable channels and pay movies. Also included are irons/ironing boards and clock radios.

Housekeeping is offered daily and guests may request wake-up calls.

Based on 94 reviews
from Surprise, Arizona
Submitted on 16-04-2016
The hotel was great. room was great. loved the mattress on the bed. only problem was spots of blood on pillow case when we checked in first night. We made the manager aware. Our stay was the night of the 12th and 13th. the buffet was great. nice place.
from Lake Elsinore, California
Submitted on 24-04-2016
Great location. The hotel was very close to family and restaurants. The neighborhood location made it nice for early morning walks. The rooms have been recently remodeled and are nice decorated. Our room had a nice view of the pools thanks to the front desk staff who made sure we had a nice location. We had an enjoyable stay and look forward to returning again in the future.
from McMinnville, Tennessee
Submitted on 03-05-2016
We booked our room while we were traveling on the phone, Smooth. The front desk was great and friendly. Morning and evening. Rooms are standard Holiday Inn Express and was comfortable & quiet. Cracker Barrel and gas station within walking if need to. Which we usually like to do. Swimming pool and hot tub was unusual and looked inviting but we were just passing through.
from Scottsdale, Arizona
Submitted on 17-05-2016
After a horrible experience with a Holiday Inn Express in San Diego, I reluctantly stayed at another HIE ... this time in Chandler. I was blown away at the high quality of the rooms and amenities at this hotel. I kept thinking to myself, "Why couldn't the one in San Diego be like this?!?!" The location is easy access to the freeway. I would have liked to stay longer to hang out at the pool, but this was a quick overnight stay. They do not have a free breakfast, which for some, may be a drawback,... Read more
from Brewton, Alabama
Submitted on 22-05-2016
Very cordial staff, very clean rooms, ideally located. Close to excellent food and entertainment. Quiet and relaxing atmosphere. The manager on duty the afternoon of May 11, 2016 went above and beyond to help me with a communications problem. Check in was quick and orderly.
from San Francisco, California
Submitted on 31-05-2016
The rooms are clean and spacious! I was excited to see there was a kuerig coffee machine, microwave and a fridge. The staff is very friendly and helpful. The location was close to stores and food too. I will stay here again for sure.
from Scottsdale, Arizona
Submitted on 05-06-2016
Second visit for my husband and I and we are always pleased with the hotel room and friendly staff. Rooms are always very clean and noise is minimal. Look forward to staying at this hotel again in the very near future!
from Woodbury, New York
Submitted on 05-06-2016
Conveniently located for our purpose. Clean accommodations, courteous service. we have stayed at this accommodation on numerous occasions and have always had a delightful experience. We highly recommend this location.
from Gilbert, Arizona
Submitted on 06-06-2016
This was the first time using the Holiday Inn in Chandler AZ and we loved it. The rooms were very clean and comfortable; the staff very friendly and helpful; and our event went off without a hitch. I higly recommend this hotel.
from Placentia, California
Submitted on 06-06-2016
The pool was dirty. I never had anyone clean my room. I sat at the bar and no one served me ( sat for 35 minutes) even though bar was open and not crowded, and several employees passed by. I won't return!
from Scottsdale, Arizona
Submitted on 06-06-2016
My husband and I spent the weekend at a marriage seminar.The room was very comfortable. Nice decor- two flat screen TV's and nice firm sofa couch. The hotel seems fairly new. The staff couldn't have been more friendly. We had all the privacy we wanted and needed. There was virtually no noise! I would've thought we were alone on our floor but I knew most of the couples attending the seminar were on the same floor. The only complaint I have is the buffet breakfast. Do yourself a favor- skip... Read more
from Lantana
Submitted on 13-06-2016
The staff is extremely courteous and helpful!! A very pleasant experience - our 3rd time since November and we will be back in August!! There is always fresh lemon water and coffee in the lobby!! Would always recommend this hotel!!
from Brooklyn, New York
Submitted on 21-06-2016
Friendly service. Clean rooms. We were getting some work done in our home nearby and needed a clean room to lodge in. Convenient location in Chandler, AZ. Ocotillo golf course is a walk away. Nearby dining and shopping options as well.
from Albuquerque, New Mexico
Submitted on 24-06-2016
I recently stayed at the holiday in experience on West Ocotillo. The interior areas (hallways, resturant, etc) were very warm. I kept my room AC on 60 and high the entire time but the room never did get cool. I have to travel to this area for work often so I hope they get the temp figured out.
from Bloomington, Illinois
Submitted on 27-06-2016
This hotel is a great place to stay for business. The hotel is very clean and quiet in a very nice area. The service was good and I would recommend this hotel for a business or pleasure stay when in the Chandler area.
Submitted on 29-06-2016
I booked this hotel because we had just stayed three nights at the same hotel in a different city. We were thrilled with the delicious breakfast we received complements of the hotel. So, knowing we needed to stay somewhere half-way between our home and New Mexico, I chose Holiday Inn Select because of the breakfast. Low and behold, this Holiday Inn Select does not have free breakfast! What? I need coupons? I just stayed three nights in a Holiday Inn Select in another city-does that not cou... Read more
from Ventura, California
Submitted on 29-06-2016
Always a good stay, we go to Chandler about every 3 months to visit family. Remodel is vey nice. Hotel is quite, front desk staff very friendly and always helpful. Location is perfect for our family and friends.
from Beaverton, Oregon
Submitted on 01-07-2016
It was nice that it was located so close to the OC Intel site. The room was decent and clean. The biggest problem is the toilet didn't work. The staff kept sending people to fix it but it never worked properly during my entire stay.
from Chandler, Arizona
Submitted on 04-07-2016
I arrived home in Arizona to find my air conditioning was not working. The house was 95 degrees and it could not be fixed until the following day. I walked into Holiday Inn and told them of the situation. They quickly provided me a room that was clean, large and cooled to a comfortable temperature. :-) The breakfast buffet exceeded my expectations.
from Tucson
Submitted on 04-07-2016
It was a nice property the hot and cold water handles worked incorrectly and the front desk gave vague response, and the toilet backed up but corrected itself the next morning. So with the exception of the two items the property was fine.
from Bella Vista, Arkansas
Submitted on 04-07-2016
Clean, Easy in-and out-service, pool was clean...we had it to ourselves. Friendly front desk, very helpful. location was very convenient to where we needed to be. Beds were comfy, Cable was extensive....even Disney for the grandchildren.
from Essex, Massachusetts
Submitted on 06-07-2016
I was pleased from the moment I entered the lobby. Greeted immediately in the lovely surroundings, then up to my room which was very well appointed and spotless. The staff there is kind and attentive, and the food at the restaurant is truly fantastic and beautifully presented. I will return for sure.
Submitted on 10-07-2016
We stayed here one night traveling through back home. Very impressed with this place, felt more like a next star up place like a Doubletree. The staff was super nice too. Jorge in the restaurant was very attentive. Breakfast is nice if you have kids, if one adult buys the buffet, all kids eat free.
from Flagstaff, Arizona
Submitted on 12-07-2016
We stay at this Holiday Inn whenever we are in Chandler. It's usually a great experience. This time however we were disappointed when we came back to the room for our second night. It was very late and when we came in we saw that no one had attended to housekeeping. Beds were not made, wet towels were still on the floor. It was very late, so we just went to bed rather than complain.
from Dodge City, Kansas
Submitted on 13-07-2016
Everything was excellent. The people were friendly, the food was good and our room was very clean. We had a problem with the TV and the shower but they were taken care of immediately and with courtesy.
from Santa Cruz, California
Submitted on 15-07-2016
The local shuttle service start earlier in the morning 2. Give your associates a little more flexibility to do something extra for customer service. Example I wanted a bowl cereal at 10:15 at night the kitchen was closed but they did have boxes of cereal and milk but since they closed the til they said they couldn't sell to me and then they couldn't give any to me. I had to take a cab ride 7 miles to the grocery store at 10:30 at night to buy some cereal with milk that was sitting right in... Read more
from Seattle
Submitted on 19-07-2016
My family of 3 stayed at this location for 2 nights during a summer vacation road trip. The room we booked had a King-sized bed and a sofa sleeper. The room itself was fairly large, and was well appointed with two flat screen TVs, two dressers, a desk, medium size refrigerator, and microwave oven. The bathroom was also good sized. Our room and the hotel in general was very clean, modern, and comfortable. Lots of good restaurants within a short driving distance. The internet speed was measured to... Read more
from Woodland, California
Submitted on 28-07-2016
Loved our stay. The staff was very friendly and accommodating. We loved the room, service and location that we extended our stay. Will stay again. Comfortable room and lots of seating and work space . Great for families. I have a toddler and she felt free around the room.
from Cleveland, Ohio
Submitted on 02-08-2016
All works great. Very good front desk comfortable rooms good internet and free business center computers. Good pay washer and dryer. Very successful complete update of entire facility and in walking distance of many good restaurants
Submitted on 04-08-2016
I have been staying at this Holiday Inn multiple nights a week for a few months. While I have other options, I've continued to stay here because of the comfortable, clean feel and because the front desk and housekeeping staff have consistently provided excellent and always friendly service.
from Wooster, Ohio
Submitted on 04-08-2016
Stayed at the Holiday Inn for 2 nights. Very nice, very clean, very helpful staff. No matter what I needed they accommodated me asap. Stay was wonderful. I would definitely recommend this hotel to everyone.
from Omaha, Nebraska
Submitted on 08-08-2016
Breakfast was excellent, the staff was friendly and helpful and the lounge had a remarkable selection for a hotel. The bartender could not have been nicer! The hotel had been recently renovated and looked brand new. I would definitely stay there again.
from Chandler, Arizona
Submitted on 10-08-2016
We had just experienced a horrible evening. Our apartment was flooded from rain that found its way in from our ceiling due to a severe storm. The employ at the front desk handled it perfectly and gave us an amazing room.
from Tucson, Arizona
Submitted on 11-08-2016
This is probably one of the - if not THE - nicest hotels I've stayed in! Completely new and great interiors starting from the amazing lobby to the great rooms. Every single person who worked there who I talked to were more than helpful and gracious - they actually wanted to help, amazing! Their breakfast was excellent, bacon was cooked, potatoes and eggs tasted so good - and they had lots of other stuff to choose from, but I went for the hot food! I went to the bar one evening and I had the best... Read more
from Chandler, Arizona
Submitted on 12-08-2016
Staff was excellent and so patient with my requests and questions. Thank you Yalitza for your incredible customer service! And Jordan too! The room was clean and the lobby was beautiful and welcoming.
from Palm Desert, United States
Submitted on 17-08-2016
This hotel is off the highway, not near any tourist attractions but deep inside a business park area. It is designed for business travelers and that suits me great. It is beautiful outside as well as inside. The room I had was beyond my expectations and awesome. There is a small bar and restaurant off the lobby that was perfect, the food was great and the drinks were fair. This place was nothing but great, it is worth a few miles off the highway.
from Sebastian, Florida
Submitted on 29-08-2016
We stayed here for 5 nights and although we were not on property a lot due to the fact that we were in town for our daughters graduation from nursing school so we were with them most of the time, it was a very pleasant stay with no disappointments. Super friendly staff, clean property including the gym and pool area. Highly recommend and would stay there again without hesitation!
from Portland, Oregon
Submitted on 01-09-2016
This hotel can do better. It is relatively okay but there are some other, more appealing, hotels to stay in the area for a similar price range. I had ants in my room but I stay there quite often and this is the first time it happened to me.
from San Tan Valley, Arizona
Submitted on 05-09-2016
The best hotel stay I have had in years! The staff was efficient and kind. The property was kept beautifully and the pool was crystal clear. The room was impeccable. The bed was so comfortable and the linens were crisp and lovely.
from Chandler, Arizona
Submitted on 06-09-2016
Laxidazical attitudes of the hotel staff led to inadequate accommodations. Will try nearby Hilton next time. Hope you don't travel to the hotel during the peak season. Staff will be challenged to keep up
from Columbia, Missouri
Submitted on 11-09-2016
Expensive for what you get. Restaurant is expensive and food not good. There are so many other choices in the area, go to a locally owned restaurant. If you have a problem after 5pm, you're toast. They don't care that you are an IHG Rewards Club member either. Very disappointed with this stay.
Submitted on 14-09-2016
We had a group of friends that all wanted a staycation in Arizona, we picked this Holiday Inn because a few of us have dogs and wanted to be close to home. We were celebrating a birthday and I had a few special requests that I wanted to have taken care of in advance. When I called I spoke with Jordan, he was very friendly and really helpful, he said that he would be more than happy to take care of my special requests and also took the time to let me know some great places to eat and cool place... Read more
Submitted on 15-09-2016
I highly reccommend this location. The customer service I received was phenominal, the room was nice and clean and I wasn't afraid to sleep on the bed like I am at most other hotels. Great staff and I will definitely be coming back when I visit family again!:)
from San Diego, California
Submitted on 16-09-2016
My family and I stayed here while visiting friends in the area. Staff was professional, friendly, and exceptionally helpful. We enjoyed the breakfast buffet in the hotel. There are also plenty of other good restaurants nearby if you want more variety. The facility was clean and well maintained. Our room was immaculate and super comfortable. The workout room is not huge, but whenever I used it, I was the only one in there and it had everything I needed. We will definitely stay here again.
from Rock Island, Illinois
Submitted on 17-09-2016
This is a fabulous hotel from top to bottom. The lobby is beautifully decorated, and the rooms are clean, spacious, and comfortable. The only issue we had was that the air conditioning unit in our room did not work making it unpleasant for sleeping. Because of a late check in and an early departure we presumed maintenance would not be available. Other than being hot, we thoroughly enjoyed the hotel and would love to stay here again.
from Chandler, Arizona
Submitted on 19-09-2016
Staff was very good and andwered all my questions. The only problem was the shower head was turned toward the shower curtain and was leaking on the floor and door. I also thought hot breakfast was included
from Chandler, Arizona
Submitted on 22-11-2016
Stayed for 3 nights while our home was being painted. Over night manager was the best when our son got sick in the middle of the night. Thanks for making our stay enjoyable. Rooms were clean and everyone we encountered was professional.
from Lake Forest, California
Submitted on 25-11-2016
Everyone was extremely helpful, especially Richard. He was able to get us into the room we needed at 4:00 am., after the other hotel we were suppose to stay at gave our room away after we had traveled over 400 miles.
from Pittston, Pennsylvania
Submitted on 29-11-2016
I was well pleased. I would recommend Holiday to anyone. I stayed with my family. We were a group of 10 total. Everyone was satisfied. The staff was welcoming and pleasant. The breakfast food in the restaurant was very good. All in all it was very nice.