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Best Western Plus Landing Hotel

Ketchikan, AK, US (KTN)

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Based on 343 reviews
Travelers to this Alaska hotel will find an attentive staff and thoughtful amenities
Room & Rates
Double Queens - Best Western Plus Landing Hotel - 1

Double Queens

The Double Queen rooms not only have regular amenities, some also include makeup mirrors. These rooms are located in the North Court and Main Buildings.
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Executive King Suite - Best Western Plus Landing Hotel - 2

Executive King Suite

The Executive King Suite features all the regular amenities along with 27 inch flat screen televisions, a cozy fireplace, private balcony with views of the Tongass Narrows. These rooms are all located in the North Court Building.
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King Room - Best Western Plus Landing Hotel - 3

King Room

The King Room`s offer all the regular amenities and are located in the North Court and Main Building.
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Best Western Plus Landing Hotel
3434 Tongass Avenue, Ketchikan, AK US 99901-5633

Whether arriving by air or water the BEST WESTERN PLUS Landing Hotel is ideally located across the street from the Alaska Marine Highway terminal and across the beautiful Tongass Narrows from Ketchikan International Airport. For a memorable stay in Alaska reserve a room at The BEST WESTERN PLUS Landing Hotel in Ketchikan.

  • FREE Limited Local Shuttle Service
  • Courtesy Shuttle Available, 6:00 a.m. to 10:00 p.m. daily, to the airport ferry on the Ketchikan City side
  • FREE Guest Parking
  • FREE Wireless Internet
  • Evening Reception, every Wednesday from 5:30 p.m. to 6:30 p.m

Enjoy genuine Alaskan hospitality at the BEST WESTERN PLUS Landing Hotel in Ketchikan Alaska. Travelers to this Alaska hotel will find an attentive staff and thoughtful amenities. Well appointed rooms offer guests a king or double queen beds, refrigerator, microwave, and television. Business guests will appreciate the on-site business center and free wireless highspeed Internet access. Ketchikan locals and hotel guests often dine at the popular Landing Restaurant. For guests who wish to explore the area the hotel also offers a courtesy van for local transportation in Ketchikan.

Outdoor recreation abounds near The BEST WESTERN PLUS Landing Hotel in Ketchikan Travelers take in the view of the Tongass Narrows and local wildlife or spend the day sport fishing or hunting.


  • Saxman Totem Park
  • Ted Ferry Civic Center
  • Deermount Fish Hatcheries
  • Great Alaska Lumber Jack Show
  • Tongass National Forest

  • 24 Hour Security
  • 24-Hour Front Desk
  • AAA Approved
  • ATM Machine
  • Banquet Facility
  • Business Center
  • Cafe
  • Check In/Check Out Kiosk
  • Coffee Shop
  • Coin Operated Laundry
  • Complimentary Bathrobe and Slippers
  • Complimentary Coffee
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Extended Stay
  • Exterior Corridors
  • Fireplace in Lobby
  • Fishing
  • Fitness Facility
  • Free Airport Shuttle
  • Free Area Shuttle
  • Free Local Calls
  • Free Morning Paper
  • Free Parking
  • Free Wi-Fi
  • Full Breakfast
  • Gift Shop on Property
  • Handicap Accessible Elevator
  • Handicap Services
  • Honeymoon Amenities
  • Ice Machine
  • Interior Corridors
  • Jacuzzi/Hot Tub
  • Kids Stay Free (Based on Age)
  • Lake View
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Lounge/Bar
  • Notary Service
  • On-Site Check In
  • Parking
  • Parking (Fee)
  • Pet-Friendly
  • Postal Services
  • Restaurant
  • Room Service
  • Safe Deposit at Front Desk
  • Secured Parking
  • Vending Machines
  • Wake-Up Service
  • Wedding Services
  • Wheelchair Access
  • Wheelchair Access Elevator
  • Wireless Internet
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 343 reviews
from Anchorage, Alaska
Submitted on 29-04-2016
This hotel did a significant upgrade since I was there a year ago. The rooms are very nice; furniture is comfortable; internet is fast enough for work. (No change to the exercise facility though - it's adequate) The hotel shuttle is available at no charge to the airport ferry dock, the State ferry dock and to the downtown core (tourism or shopping). I gather that they will take guests other places but I didn't need other transportation since I was working at a medical clinic within easy walk... Read more
from Juneau, Alaska, United States
Submitted on 01-05-2016
This hotel has been nicely upgraded. It is very clean, with good quality linens, and comfortable bed. Lots of nice in-room extras, too. The 300 wing room I stayed in did not have good hot water though. It ran a long time before the shower was hot enough. Very good service from the staff and delicious food. Complimentary shuttle was an appreciated amenity. Recommended.
from Shenyang, China
Submitted on 16-05-2016
After having lived in Ketchikan for some 11 years, I decided to return for a short stay, and remembering the hotels in Ketchikan decided to stay here. I found it a wonderful place to stay, the room was excellent, the staff was super friendly, and the attached restaurant was great, with another very friendly staff. I would recommend the Landing to anyone who wishes to travel and stay in Ketchikan!
Submitted on 20-05-2016
This hotel is amazing! Conveniently located north of the hustle and noise of downtown. Very clean, comfy and did I mention the staff? The shuttle drivers (free), front desk, management, restaurant servers and housekeeping staff are very polite and accommodating. The Landing will always be the hotel of choice when I am in Ketchikan, I have stayed here dozens of times and feel everyone here is family. You won't regret your decision to make The Landing your hotel of choice.
Submitted on 20-05-2016
Great staff, very welcoming type of hotel. Dinner somewhat overpriced, but fine food and outstanding service. Room had a view, and was clean and quite large, and would recommend staying here if you're in Ketchikan.
from Missoula, Montana
Submitted on 29-05-2016
We had a great room with sitting area and fire but it faced the street and it was so loud with traffic all night long. There was no thermostat to adjust temperature and we had to open the window which added to noise level. I would stay here again and try for a quieter room.
from Wisconsin
Submitted on 29-05-2016
Were treated like royalty all four days, from the shuttle drivers (special kudo's to Johnny), the front desk, and all. Room was top rate, and befitting a 4-5 star hotel. Restaurant was first class with great food, especially great wait staff, Had complete access to Ketchikan via the shuttle, with very helpful and friendly/courteous drivers.
Submitted on 05-06-2016
I checked in May 22 thru May26th checking out the morning of May 27, 2016. My training was at Peace Health Ketchikan Medical Center. Best Western was close so I was able to walk to work. The staff was very friendly and helpful and the landing diner had very good food. My over all stay was great. My room was quiet and comfortable.
from Ketchikan, Alaska
Submitted on 06-06-2016
Very clean room with good access for my pet to use outside. Free shuttle to Airport, Wal-Mart with great drivers. Very nice front desk staff. Two restaurants on site with pretty good food and great wait staff.
Submitted on 08-06-2016
My husband and I enjoyed our three day stay while in Ketchikan. The room was very clean and furnished nicely. It was quiet and we didn't hear any other customers. The restaurant attached serves great food. We ate nearly all our morning/afternoon meals there. The view we had wasn't spectacular because it looked out to the back of the fire station but we weren't there for the view. We were very happy.
from Milwaukee, Wisconsin
Submitted on 23-06-2016
I lived in Ketchikan for three decades, ending just a couple of years ago, so I knew of the hotels and knew of The Landing's convenience though I had not been in the rooms. It is the hotel we chose when we came back with family to visit. Our room, a one-bed king, was very spacious and clean. It had windows on two sides -- one with a view of Tongass Narrows, the other facing the parking lot. I'd feared it would be noisy but (except for one morning when a few enthusiastic fishermen were awaiting ... Read more
from Alaska
Submitted on 18-06-2016
I have stayed in this hotel many times and it experience is consistently good. Nice rooms, good location, shuttle service, helpful staff. Small but well appointed gym. Restaurant offers typical bar food - nothing special. Good beer selection.
from Auburn, United States
Submitted on 20-06-2016
Great location for Ferry Service, Airport and Float Plane Tours. Hotel provides transportation to the downtown shopping area. Food is very good with a large selection of items choose from. We used the down stairs restaurant for breakfast and the upstairs bar/restaurant for dinner.
from Fountain Valley, California
Submitted on 28-06-2016
The hotel is located centrally and close to the Ferry Service, Airport, Float Boat tours, and downtown attractions. We had a rental car but the hotel provides transportation to the downtown area as their van was always filled with guests going to nearby attractions. The hotel has a family restaurant located on the ground floor with a bar and restaurant on the second level. You can order from either menu. The hotel upgraded us with a very large and nice room that was very comfortable for our 3 da... Read more
Submitted on 29-06-2016
We had a great 2 night stay here. The staff was very friendly, they have guest laundry, and two good restaurants within. Additionally, the complimentary shuttle was a HUGE convenience and much appreciated. Everyone was very accommodating. My only critique is that the service in the restaurants is very slow. We would definitely stay again and I would definitely recommend.
from Seattle
Submitted on 06-07-2016
The Executive Suite room (304) comes with a King size bed, fridge, microwave, Wi-Fi, desk, Flat-screen tv with numerous channels, balcony, two chairs AND...a fireplace! Sooooo cozy. And, if the room gets too hot from using the fireplace, it also comes with two fans. We LOVED the fireplace feature. When we arrived in Ketchikan, surprise - (not) it was raining! We turned on the fireplace and dreary became cozy. Large picture window. the balcony was fun to go out and watch for eagles (all over the... Read more
from Woodbridge, Virginia
Submitted on 15-07-2016
We stayed here for two nights before continuing to a local fishing resort and one night upon our return to town prior to catching our flight home. The hotel covers all bases, large clean rooms with Keurig coffee makers, two restaurants and a bar. The staff goes out of their way to be helpful and make sure that you get taken care of. They have a complimentary shuttle that will take you to and from the ferry to the local airport AND anywhere else you would like to go to in town, this is a great... Read more
from Buffalo Grove
Submitted on 18-07-2016
Nice clean place to stay. Room and bed where nice and comfortable, good resturant. A little far from Creek Street area but very close to the airport. Price seemed a bit high butbetter than any oyher place in town.
from Seattle, Washington
Submitted on 19-07-2016
I have stayed at the Best Western Landing on many occasions, as mandated by my employer. I do not exactly fear staying here, however I can assure you I do not look forward to it either. Being located in Ketchikan, Alaska‚??s first and also possibly worst city, it‚??s fine accommodation to keep off the elements. Would I recommend for a family vacation? No. The rooms are, as you would imagine them to be, simply American hotel rooms. Commercial furniture, rock hard carpet, reasonable beds, ... Read more
from Thousand Oaks, California
Submitted on 21-07-2016
I stayed one night at the Best Western and had a wonderful room looking out to the bay. The weather was warm and Alaskans have little need for A/C so I had the balcony door open all night with a fan going - a small inconvenience for a great room. The staff is very friendly. Shuttle service is provided any time because the hotel is a couple of miles from the main tourist area.
from Scotland, United Kingdom
Submitted on 22-07-2016
Had a one night stay and it was a good night rest. The access to the reception is not wheelchair accessible so you strugle if you have luggage to take. Again, you have to negotiate the same steps as you have to go to the other building where the rooms are. I stayed in the very back end of the hotel (quite far away from everything), but at least it was very nice and quiet. The staff are extremly polite and welcoming. The distance from the town is an issue but there is a shuttle service free of ch... Read more
from Anchorage, United States
Submitted on 29-07-2016
Stayed in the older part of the hotel this time. They have redone the windows so sound was not an issue. The only change I would make to this room was a ottoman or stool to be able to sit in the comfortable chair with my feet up!
Submitted on 02-08-2016
This is an older hotel with smaller rooms and a ways away from downtown. Having a car or taking a taxi will be important unless you love to walk. Restaurant onsite is fairly good and reasonable on pricing (for the area) And, having a place to eat next to your hotel is important here as we found out!
from Friant, California
Submitted on 06-08-2016
Stayed one nite before a fishing trip with the guys. Large 2 Queen room, clean. Has coffee make, and also coffee in the lobby. Very friendly staff. See separate review on the resaurant/pub, ok if tired and don't want to go into town. They have a shuttle, but we did not use it. Very typical hotel. Would stay there again.
from Uxbridge, United States
Submitted on 08-08-2016
My husband and I were on a cruise when I got very sick. The staff at the hospital suggested the Best Western and it was great. It is very clean, The bed is very comfortable The staff is very nice and it is in a convenient location. The free wifi helped my husband stay in touch with our family at home.
from Texas
Submitted on 09-08-2016
Stayed here a couple days because Cape Fox was booked the first few days we were in town. We have now moved there but now realize we should have stayed at the Landing. Not as fancy but not as expensive either. Down side was no view from our room there but the staff was way nicer! I liked the food at restaurant at the Landing much better too, but again no view. Will stay here again next time as friendly helpful staff means a lot to us.
Submitted on 10-08-2016
The hotel was very nice - clean inside and out - Staff were helpful - Jeremiah's Pub had VERY food - some wait staff were not so good - one dropped his cigarettes on the floor at our table and was not good about coming back to offer water or see what else we wanted - but the female wait staff were very good and tried to cover what the guy was forgetting to do!
from Evanston, Illinois
Submitted on 12-08-2016
We stayed here because it was suggested by El Capitan Lodge. It is close to the ferry that goes to the airport for our departure to El Capitan. But, it is quite a ways to downtown Ketchikan. However, they have a complimentary shuttle that will take you to anywhere in Ketchikan....which is really nice and convenient. The rooms are your typical Best Western type. They have 2 restaurants and a bar, but we went into town to eat at Bar Harbor Restaurant. The front desk was very helpful in recommendin... Read more
Submitted on 14-08-2016
Stayed here for 2 nights after chartering a boat and taking it from Juneau to Ketchikan. Did the same thing last year. Rooms are OK. Hot when the temperature is in the 70's. Bath tubs were filthy! I told the front desk clerk, she called housekeeping. While no one ever got back to me, I did overhear the housekeeper telling the front desk that there was nothing she could do about the black stains in the tub. We had two rooms, and both tubs were gross. The staff is friendly, food is decent, it's ov... Read more
from Seattle, Washington, United States
Submitted on 15-08-2016
We had exceptionally good service at the Landing coming and going by Ferry. It is close to the Alaskan Marine Ferry Dock & the Airport. The staff was very friendly and exceptionally helpful. Would highly recomend using them.
from Seward, United States
Submitted on 22-08-2016
This is a good place to stay. Nice restaurant , comfy room, close to grocery store, good policy on late check if room demand isn't too heavy. The fitness center could be vented better but is adequate. They have the best halibut fish and chips I've ever had.
from Libby, United States
Submitted on 25-08-2016
Close to the downtown shopping district, free shuttle service from the hotel. Rooms are very well maintained and the staff was very courteous upon arrival. I highly recommend you visit the U.S. Forest Service Southeast Alaska Discovery Center while there. Highly recommended. Nora L
from Rancho Cucamonga, United States
Submitted on 27-08-2016
This hotel was very clean and the staff was friendly and very helpful. Because it's in Alaska, they don't have air conditioning in the rooms. We were there during one on what was told to be a "warm day". Even though they don't have air conditioning, they have fans in the rooms which worked just fine with a "high" temperature of 74 degrees.
from Cedar City, UT
Submitted on 28-08-2016
We recently spent 3 nights here as the first stop on a 3 week Alaskan vacation that my husband and I were doing with another couple. It was a pre paid, self guided trip, but a travel agency had done all of the bookings for us. At check in it was discovered that our friend's reservation was available, but ours was not. This was high season in AK, a very popular city and busy hotels. With concern on our part and much digging into the hotel records by the assistant manager, it was discovered... Read more
Submitted on 03-09-2016
Been here two visits. Both were good experiences, clean rooms, comfy beds, efficient service, and two good eateries onsite.. Also close to the airport ferry. They feature reliable pickup and dropoff wherever transport is needed in the area. Thumbs up.
from Dallas, Texas
Submitted on 14-09-2016
Our family of 5 adults stayed in the Best Western Plus landing in Ketchikan and were very pleased. The rooms are clean and comfortable with plenty of space. In room coffee and convenient restaurant in the lobby which serves great breakfast. The best part is that they will shuttle you from the ferry to downtown - anywhere that is close which really helped and saved on cab fare. There didn't seem to be any a/c but in Sept., we just put the fans provided in the window and slept fine - but you m... Read more
from Washington
Submitted on 15-09-2016
We had to stay unexpectedly one night in Ketchikan, AK. There are not many hotels/motels to choose from. We were disappointed in the price, but they have no trouble filling the rooms up there. The hotel was clean, the restaurant and bar were nice and comfortable. The shuttle drivers were so kind, attentive and fast. Everyone that worked there was friendly (which I found to be the opposite at Cape Fox). The rooms were large and comfortable, a little bit of road noise but nothing to keep you awake... Read more
from oceanside
Submitted on 16-09-2016
Arrived to a friendly , helpful staff! Found the rooms large ,clean and modern! Both restaurants in hotel were tasty, and service was excellent! We had a very good stay and will use again every time I am in Ketchikan!
Submitted on 02-10-2016
I have stayed at this property twice on business. The staff is welcoming and attentive, the rooms are comfortable, clean and well appointed. If I am ever back in Ketchikan for business or pleasure, the Best Western will definitely be my first choice.
from Miami, Florida
Submitted on 04-10-2016
I recently stayed at this hotel while visiting a friend who is working in Ketchikan. The hotel was very clean, the staff was extremely friendly and helpful. The shuttle is very convenient and pretty much can take you to all the places one needs to get to. I will definitely stay again when I return to Ketchikan.
from California Central Coast
Submitted on 10-10-2016
We spent five nights in the hotel and enjoyed our stay. The hotel is not close to downtown, but there is a shuttle that runs regularly. However, it is directly across the street from the ferry terminal, which was handy for us (coming from Prince Rupert and going to Haines). The hotel has a small attractive lobby that serves coffee and snacks in the morning. Our room was a large corner suite in the adjoining building. There is an elevator and luggage carts that made checking in easy. The ro... Read more
from Tacoma, United States
Submitted on 13-10-2016
The room was roomy. That was nice. However, there was no continental breakfast offered. Instead, there is a restaurant at the hotel, but the prices seemed a bit too steep to suite me. When I travel for business I am traveling to make money, not spend it where avoidable to do so. I stayed at hotel ten days. I found there are numerous non-hotel units nearby that provide a kitchen area. That will suite me a lot better for future trips to Ketchikan, Alaska.
from Kent, Washington
Submitted on 17-10-2016
We stayed here for 4 days and it was a good value and nice location. The hotel is in need of some back things such as working A/C.......there is a fan in the closet?! The staff is really nice, Phillip at the front desk remembers your name every day!!!! Franny, I hope that's her name, at the front desk is super nice and always has a smile and helpful suggestions for dining or things to see before you go. I will be back again.
from Sitka
Submitted on 18-10-2016
I stayed in the new wing of the hotel and found the rooms to be very large and very comfortable. The rooms in the older wing are smaller but very comfortable. The furniture in the hotel have all been updated and are nearly new looking. The rooms are very clean and the maid staff is very friendly and helpful. The hotel has a courtsey van and it will take you to the core of the downtown are and to other shopping. Good place to stay