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Hampton Inn and Suites Phenix City - Columbus Area

Columbus, GA, US (CSG)

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Based on 444 reviews
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Hampton Inn and Suites Phenix City - Columbus Area
620 Martin Luther King Jr. Parkway, Phenix City, AL US 36869

welcome to the Hampton Inn & Suites Phenix City, AL Nestled on the banks of the Chattahoochee River just west of historic Columbus, Georgia, is the quiet suburb of Phenix City, Alabama. The Hampton Inn & Suites« Phenix City is a convenient - and charming - gateway to the antebellum history and dynamic energy of Columbus. Visit our hotel in Phenix City and discover what awaits you here in the heart of the American South.Start your adventure in Columbus right where the history of this city began: on the banks of the Chattahoochee River. Assemble a picnic and choose a spot along the 15-mile Riverwalk Park that hugs the Chattahoochee in downtown Columbus. Launch a simulated mission into space at the Coca-Cola Space Science Center and visit the site of John Pemberton's pharmacy where the Coca-Cola was invented. Military enthusiasts visit the National Infantry Museum at Fort Benning and don't miss the National Civil War Naval Museum at Port Columbus. Hit the links at the handsome Callaway Gardens Golf Course and hit the dance floor at the nightspots of Uptown Columbus, a vibrant entertainment district in the heart of this historic city where history and the future come together. services & amenities Here at the Hampton Inn and Suites Phenix City, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional. Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized.* Meetings & Events * Local Restaurant Guide

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 444 reviews
from Norton, Ohio
Submitted on 11-05-2016
I booked 4 rooms for my nephew's Army graduation. The hotel was clean; the staff was beyond friendly; loved having fresh coffee at my disposal 24/7; loved having breakfast on site; loved the baked cookies in the late afternoon.....I think because I was traveling with 8 people ranging from 73 to 18....any little help I could get was appreciated. Neil (front desk)....I made my reservations with Neil, and when I showed up....I felt like I had a friend. This was easy access on and off the high... Read more
from Albertville, United States
Submitted on 15-05-2016
Convenient location, clean facility, clean rooms, comfy beds, good breakfast. would recommend. Not far from Auburn. Saved a lot of money staying here and driving to Auburn for graduation. Columbus, Ga is across the river and a neat place to visit.
from Dothan, Alabama
Submitted on 17-05-2016
I was very glad to have stayed with you with all the amenities that was presented. The bed was comfortable and resulted in a good sleep. The sofa was comfortable as well. The table was adequate for working. The light in the bathroom was too dim. The closet size was great which was a total surprise but appreciative.
from Washington DC, District of Columbia
Submitted on 18-05-2016
Our handicap room did not have a walkin shower. Adjoining room was nice for family. Staff was most helpful in meeting the various needs. Some minor room mixup when checking in but staff went out of their way to make it right. Be sure and met Ryan, he made my day every day.
from Buckeye, Arizona
Submitted on 25-05-2016
I stayed here because my boyfriend had a family pass day. Very close to base, close to all kinds of attractions. Service was great. Although I would have preferred if they were able to run things to my room rather than me having to go down and grab it.
from Fort Hood, Texas
Submitted on 26-05-2016
We had to stay here while waiting to move to Texas. The staff was awesome, rooms were nice, breakfast was good, and the pool was great for the kids. We had a total of 6 people and the suite we had was the perfect size. Didn't feel like we were crowded at all and the price was AMAZING!
from Cartersville Georgia, United States
Submitted on 10-06-2016
Nice location. Rooms could be cleaner. Internet useless. Breakfast was good but they need to offer Soft drinks. Not everyone wants coffee juice or milk for the meal. Had to purchase our own soft drinks out of a machine for Breakfast. Room had trash in waste baskets when I checked in. Room door did not lock properly without pushing and forcing it. Shower water pressure was terrible and I was on the 2nd floor only.Lobby was clean and entrance area looked nice.
from Galloway, New Jersey
Submitted on 12-06-2016
Very pleasurable stay. Staff was professional, courteous and friendly. Hotel was very clean and best of all was the complimentary breakfast. It was above and beyond. I would recommend anyone to stay there. We had an event at Fort Benning, GA. and traveled the 7 or so miles, great place to stay.
from Norman, Oklahoma, United States
Submitted on 12-06-2016
Highly recommend this hotel if you are in the area. The staff takes good care of their customers by being friendly and helpful. Excellent breakfast. Outside pool. FYI - Even though AL is in the central time zone, since Phenix City is a suburb of Columbus, GA the city is in the eastern time zone.
from Albany, Georgia
Submitted on 15-06-2016
In town taking care of the grandkids and needed a break­??? Great hotel w/ excellent customer service. The room was clean and the complimentary wifi worked well. I would stay at this location again in a heartbeat! A. Swain
from Soquel, California
Submitted on 18-06-2016
The staff was very friendly and helpful. Nice location and nice grounds and quiet at night made for a nice stay. The easy of getting around the Columbus/Phenix City areas too was great. Getting to and from the Hotel to the tourist spot was pretty simple once you got the lay of the place. The craft fair down town was fun. So there is lots to see and do while you're there.
from Mobile, AL
Submitted on 27-06-2016
My visit was a week long for business and service and amenities were excellent all week. Staff in every area were helpful and kind. Room was clean and overall atmosphere was comfortable and welcoming.
Submitted on 27-06-2016
I am a loyal Hampton Inn customer and honors member. Two days prior to my arrival I used the option of checking in and reserving the two rooms I had reservations for. Upon arrival I was told that the suite rooms that I had selected at early check in were not available. Never did receive an explanation why, Instead I received two standard rooms and was adequately compensated. I had selected larger rooms for a reason - we had two families, including three young children, and we had been drivin... Read more
from Eastanollee, Georgia
Submitted on 29-06-2016
Hotel was great except for breakfast 1 of 2 days was bad. Gravy was gritty, & too much pepper. And served keabossa sausage which hardly anyone ate. Room nice, clean comfortable beds. Very convenient to softball fields and restaurants.
Submitted on 30-06-2016
I have stayed at this location many times for business and I have always been very pleased. The staff has always gone above and beyond to accommodate me. I greatly appreciate that they "know me" and call me by name. I have always had a great experience and I wouldn't stay anywhere else in the area!
from Equality, Alabama
Submitted on 30-06-2016
Excellent customer service! Manager brought my car under awning when it was raining. Staff sent me a sympathy card when my Mother passed away. They truly create a feeling of being welcomed home when I return. I have been here for several weeks and have not had any issues. All of the staff go the extra mile to make sure guests are comfortable.
from Cleveland, Ohio
Submitted on 04-07-2016
I had a great stay over the 4th of July weekend. We had our family reunion there and it was wonderful. The rooms was clean and the staff was awesome. Hats off the Dominique, Tasha, Marilyn, Mike and Whitney. The service that they give was excellant making sure all the needs was meet from morning breakfast, the swimming pool and over all everything. I will visit this location again and tell others about it too. Thanks for a great vaction stay. Tamara Green
from Watkinsville, Georgia
Submitted on 05-07-2016
A/c was broken, shower head was broken,not enough towels for the number of guest . Breakfast was good. They were understaffed. Room was clean , pool was nice. Was not able to furnish another room or repair the A/c .
from Blountstown, FL
Submitted on 10-07-2016
Arrival on check in time went great. They were busy but the stafff personally toted my bags upstairs, and my aunts. Breakfast is very good, lots of choices. Rooms are very clean, stayed in 212, it's near elevator and larger than most rooms. Free wifi, fridge, and microwave. Will stay here again! Highly recommend.
Submitted on 13-07-2016
Stayed two nights. Facility was terrific and staff was also excellent. Courteous and very accommodating. Room was spacious and breakfast was good. This motel did an excellent public service gesture while I was there that I won't mention here publicly but I'll just say it made me very proud to be staying here. I'll be staying at a lot more Hilton Hotels because of this.
from Marietta, Georgia
Submitted on 14-07-2016
Nice, clean hotel. Convenient to downtown Columbus where I had an appointment. Good breakfast and great beds! Only thing negative was there were not many places near by to eat. Had to drive a ways away to find a restaurant to eat dinner.
from South GA
Submitted on 15-07-2016
Very clean rooms which passed my white glove test. The very nice staff made sure that my room was very close to my sister's which was requested only when we arrived. I will definitely come back. Thanks for the great customer!
from Detroit, United States
Submitted on 22-07-2016
The Hampton Inn was amazing in quality and pricing. The breakfast was good and different daily. The staff was nice and the room was spacious for a suite. We will definitely stay here again when we visit the area.
from Alabama, United States
Submitted on 26-07-2016
It was ok , they need a better breakfast! The selection is not a lot to pick from and there are not foods for people that have eating issue with certain foods. over all the hotel is ok, and its price is ok, could be cheaper because of what they offer for breakfast
from Atlanta, Georgia
Submitted on 29-07-2016
Lashon (may be spelled wrong), she was wonderful to deal with and made our overnight stay very pleasant and stress free. She was very professional and greeted everyone that entered the check in area. I was extremely impressed with her kindness and helpfulness. She defiantly made our stay more enjoyable. I only wish all locations had front desk managers like her.
from Mobile, Alabama
Submitted on 30-07-2016
The overall stay was good. The couch had stains on the cushions and the A/C cover would not stay closed and the filter was dirty. The house keeping staff did a great job. I like to drink a cup of coffee in the evening but the coffee was not hot in the afternoons.
Submitted on 31-07-2016
We stayed just one night in a king suite in this hotel, which is essentially in a suburb of Columbus, GA. Due to the lower taxes and fees, it was cheaper than staying in Columbus itself. The room was nice and clean, and the internet and breakfast were good as usual for Hampton Inn.
from Henryville, Indiana
Submitted on 03-08-2016
Our first visit to Fort Benning to visit son at boot camp. Central reservations reserved a smaller room than we needed. Justin took care of it immediately! Staff aimed to please & succeeded!!! Will be back later this month for graduation. GM, Katie...Front Desk Mgr, LaShon....Front Desk staff, Justin, Jessie & Lea, and Housekeeping, Eva & Charlie were all fabulous!
from Baton Rouge, Louisiana
Submitted on 08-08-2016
Excellent Hotel! Room Was Spotless, Beds Comfortable, Towels Thick And Plush, Great Pillows. The Gentleman At Check-In Was Very Courteous, As Was The Young Lady At Check-Out. Hotel Location Was Close To Major Highway But, No Noise What-So-Ever. Great Location. Hot Coffee/ Tea / Hot Chocolate In Lobby Was A Nice Welcome To "Us" Weary Travelers.
from Madison, Alabama
Submitted on 08-08-2016
I really do not know where to begin. I had to have hip surgery at a local hospital and made the reservation. I asked for a downstairs room and they assigned me to a handicap room with a wheelchair shower. The result was that the entire bathroom was flooded when I did try to take a shower., There was no drain in the floor and no barrier to hold the water. In addition, since I had to be at the hospital at 5 AM, I asked for a wake-up call that never happened. Thank goodness for the radio alarm that... Read more
from Shelby
Submitted on 09-08-2016
This great experience started at check inn. Front desk staff was very pleasant and helpful. Greeted us as soon as the door opened and we stepped in. We had completed the online check inn and gotten there just a little early and the room I picked was not ready yet, as I said we arrived early. She promptly said if we did not mind changing rooms we good go ahead and go to a room so that is what we did. I thought that was great!! Room was extremely clean and very cool as it was hot this day. After s... Read more
from Woodbridge, Virginia
Submitted on 14-08-2016
On July 27 my family and i arrived at this Hampton Inn after a horrible journey to get here. When we checked in the front desk lady LaShawn was more than amazing she went out of her way to help me with my elderly mother and special needs daughter. She went out of her way to make sure my mother had fresh coffee and anything else my family needed. Very welcoming. Then the evening desk clerk Justin was just stellar. My special needs daughter eanted to go downstairs to buy something but she ha... Read more
Submitted on 15-08-2016
This hotel was easily accessible and offered a comfortable room with a great bed. The staff here are friendly. The breakfast was good and had a large variety of choices. The noise level was low. I recommend this hotel for business travelers and family travelers.
from HUNTSVILLE, United States
Submitted on 29-08-2016
We usually stay here when we come to Phenix City. The Hotel is clean, the staff friendly, and nights are quiet. It is convenient to downtown Phenix City and Columbus Georgia. There are plenty of resturants and entertainment nearby.
from Phenix City, Alabama, United States
Submitted on 31-08-2016
I can always depend on this hotel to give me great service and a great, clean comfortable room. Staff is friendly efficient and professional. The breakfast is as good as you will get any any buffet breakfast hotel.
from Clemson, United States
Submitted on 05-09-2016
Close 5 minute drive to music and restaurant Broadway district in Columbus, Georgia. Easy travel over to Auburn, Alabama. Very nice rate for the quality stay. Comfortable beds, quiet rooms, spacious bathroom space.
Submitted on 06-09-2016
The hotel staff was amazing, great customer service from the entire staff. Room was comfortable and very inviting. Great location. Not to far from the business intersection of the main tourist area of Phenix City
from Dothan, United States
Submitted on 07-09-2016
We had a great stay, rooms were clean and comfortable, breakfast was wonderful. If you go to pool take you may want to take towels. They do not always have them out. The staff was always friendly and smiling. If you needed something they were eager to help.
from Hartsville
Submitted on 10-09-2016
This is a beautiful facility. The hallways and lobby areas are very clean. Our suite is very spacious. It could only be better if the linens were of a higher quality. Both sheets and towels could stand to be softer, not as scratchy
from Ridgeland, South Carolina
Submitted on 11-09-2016
We, recently, traveled to Auburn for a football game and stayed overnight in this hotel. We highly recommend it. The entire staff is professional, courteous, and friendly. Everyone seems to enjoy what they do and treat the guests like family. The customer experience, in this hotel, is AWESOME. Justin and Lea went above and beyond to satisfy the guests and should be commended. This Hampton Inn is top notch.
from Phenix City, Alabama
Submitted on 12-09-2016
Was able to get a great night sleep last minute deal and was treated wonderfully. Breakfast was very good also. Will stay here again soon. Loved the soft pillows the comfort bed. Best sleep in a long time. Thanks again.
from Florida
Submitted on 17-09-2016
Standard Hampton Inn...clean, quite. The only thing I didn't like was that there are no vending machines. You must go down to the front desk and utilize their "little store". Very short drive to downtown Columbus
Submitted on 21-09-2016
The hotel was clean and the room was great. We enjoyed the breakfast before we left the next day. There was a staff member in breakfast area ensuring that everything remained clean and refilled. Very friendly staff. The hotel was located in a convenient location.
Submitted on 21-09-2016
We had used this hotel last year at about the same time and had an outstanding experience. This year was totally different. If room had been cleaned at minimum on an every other day basis, things would have been wonderful. The other item that needed to be addressed was the pool, it was green
from Carlisle, Pennsylvania
Submitted on 22-09-2016
Excellent hotel and fine, attentive staff. We were part of a reunion and everyone spoke highly of our experience there. Hampton Inn & Suites is my "go to" hotel, and this one did not disappoint! Special thanks to janitor Ryan and breakfast honcho Emily, who are both energetic workers and most helpful. We had a GREAT TIME!
from Macon, Georgia
Submitted on 26-09-2016
I enjoyed my stay very much. I wish I could have stayed longer. Hotel staff was very nice. I was not able to experience the breakfast I'm sure that would've been awesome as well. Next time I'm in phenix city I will be staying here.
from Kathleen, Georgia
Submitted on 27-09-2016
The staff was very friendly and helpful. I would recommend this hotel to friends and family. The hotel was very clean. The rooms were very clean. The complimentary breakfast was very convient and very good. The staff kept bringing food out when it was going low. That is Great service.
from LaGrange, United States
Submitted on 27-09-2016
Entire facility was very clean. All the staff was very friendly and accommodating. Check in was quick and easy as. Breakfast was very good. We had friends in several rooms and I never heard a single complaint from anyone. Our entire group was please with our choice.
from Phenix City, United States
Submitted on 27-09-2016
Probably the best Hampton Inn at which I've ever stayed. Courteous staff, gorgeous d├ęcor, spacious and GREAT breakfast--always replenished the fresh fruit! Tons of options for waffle toppings. Also offered bereavement rate which was helpful to a group of family members with whom I stayed.
from Chattanooga, United States
Submitted on 28-09-2016
This facility is awesome, great staff and very clean. The location to Ft. Benning was very close and easy to access. There is a gas station next door for easy access to fuel and is close to resturants and WalMart.
Submitted on 30-09-2016
I visited this hotel with my 16 yo daughter when my son graduated from Basic training at Fort Benning. It's a quick 10 minute drive to base and there are lots of restaurants and shopping in the area. I was greeted upon our 11pm arrival by a very sweet helpful and professional young man. When we arrived in our room there was a note thanking me for my business and a goodie bag with drinks and snacks. The hotel is not brand new but has been well maintained. It is very clean and the hot breakfast wa... Read more
from Hoffman Estates, Illinois
Submitted on 01-10-2016
Clean property, friendly staff, would stay here again if ever in the same area. Breakfasts change every day and unfortunately was unable to try the biscuits and gravy. Did try the breakfast burritos and they were fantastic. Pool area was very clean
from Hagerstown, Maryland
Submitted on 08-10-2016
Large family gathering, resulted in room upgrade and excellent service by professional stay. Helpful with directions, local restaurants,etc. The beds and linens were top quality and very comfortable .Would definitely recommends!
from Dothan
Submitted on 11-10-2016
We stayed here for a VB tournament because we wanted girls to be well rested and they were! Staff was under a lot of stress because there were other teams staying as well as numerous people who were fleeing Hurricane Matthew, but they remained calm and friendly doing their best to assist all. I definitely recommend this Hampton Inn for anyone needing a room in this area!
from Lithonia, Georgia
Submitted on 11-10-2016
The room was tolerable for one night. My biggest complaint was the bathroom and stickyness of the tile area of the floor. The 4th floor was a very quiet area. We will stay again because of convience..
from Sc
Submitted on 12-10-2016
I believe the first impression is the best, meeting Lashon and Justin made our trip and stay at Hampton Inn & Suites worth our trip. Whatever you need they were there to help us. Direction and recommendation. GREAT JOB
from Savannah, Georgia
Submitted on 15-10-2016
We were evacuating from savannah due to hurricane matthew, and mainly due to hotel availability and traffic concerns in Atlanta headed for Columbus. But we are glad we did !! The hotel staff were excellent, they arranged for us to check in early and provided stickers, crayons and paper for our kids to play with. This was priceless at a stressful time. The hotel was clean, comfortable and well run.
from Hazelwood, Missouri
Submitted on 16-10-2016
For being overwhelmed with people and phone calls for the recent hurricane they did an excellent job. Also very close to Fort Benning for the recuits family's I would recommend this place. Breakfast great.
from Newnan, Georgia
Submitted on 17-10-2016
Very nice property. I like the room on the fourth floor, facing freeway but very interesting. it did not have a restaurant but had a very good breakfast with a lot to choose from. Staff was very friendly.
from Willoughby, United States
Submitted on 17-10-2016
In town for Army Grad. Hotel nice, but had a few issues with no luggage carrier available, and location of property on the GPS. Nicest hotel in Phenix, Al. area. Hard to make a left into Columbus, Ga. from here. Stay away from the nextdoor property (Quality). They are next door to a truck stop, and family members had tons of issues there. We were fine at Hampton.
from Huntsville, Alabama
Submitted on 18-10-2016
I love to stay at this nice clean hotel when coming home to visit my hometown. The cleanliness of the rooms to the great breakfast choices are everything you expect from a Hilton property. The staff are second to none. Enjoyed our stay!
Submitted on 18-10-2016
very comfortable stay with very attentive staff. so complaints whatsoever. In a quiet location with easy access to interstates and connecting highways to nearby Columbus, GA where our church convention was located.
from huntsville, United States
Submitted on 27-10-2016
My stay here was due to the Auburn football game. The staff was friendly and very helpful. The only issue that I had during my stay was the night auditors attitude. Other than the one issue I had a great stay.
from Toccoa, United States
Submitted on 31-10-2016
Very nice weekend. My experience at Hampton Inn was very very good. Rooms were clean. Staff was very friendly and helpful. Breakfast was very very good. Check in to Check out was a very pleasant experience
from pensacola, United States
Submitted on 03-11-2016
Hotel was extremely clean and efficient CHECK-IN was the only issue, but was resolved I hate leaving my Credit Card numbers for use in event of "supposed" damages, then the desk charge my card(which has happened) and forget to take off, but guess being an HHonors members doesn't count. BREAKFAST WAS OUTSTANDING..!!
from Martinez, Georgia
Submitted on 09-11-2016
Our yearly get together with family and friends for some dirt track racing. Relaxing long weekend. Good eating and fellow shipping with friends we have not seen since this time last year. Did a little shopping while in the area.
from Atlanta, Georgia
Submitted on 14-11-2016
The staff was wonderful as they helped me with restaurant options. The room was clean, quiet and comfortable. The location was only minutes away from Columbus's town square which has many good options to eat.
Submitted on 16-11-2016
This hotel was very clean and pleasant. We had a very good stay. Will stay here again in a month. The breakfast was great. Was a good location and felt safe. No complaints at all. I had read all good reviews and I agree!
from Minneapolis, Minnesota
Submitted on 18-11-2016
We selected the hotel for its location when we were in the area for a grandson's graduation from Fort Benning. The location is ideal, close proximity to the fort and numerous restaurants. The rooms were more than quiet and very quiet. The staff was extremely helpful and accommodating. While enjoying their outdoor swimming pool the maintenance supervisor cam around passing out cold bottled water.
from Cumming, Georgia
Submitted on 18-11-2016
Please stay here. Clean, safe and staff is excellent. You will not have a better room any where else as this one is huge. Breakfast and beverage bar all day long is super convenient. If you want a nice quiet and kind people all around you, stay here!
from Toronto
Submitted on 19-11-2016
We were not expecting much as this was supposed to be a short stay however the hotel's lack of cleanliness and poor standards made it an uncomfortable stay. Never coming back and I am currently recovering from the lack of sleep during my stay!
from Atlanta, United States
Submitted on 24-11-2016
As noted earlier in this Survey, we have never before experienced such an exceptional provision of Hotel Services as provide by this Hotel. For example, we received assistance from the staff with equipment , room service, and Senior citizen support. Our recommendation, for your Hotel, came from our GMBC of GA. INC's. Convention's Annual Session in Columbus, GA. and we have also shared this informaton with them. Thank you.
from Atlanta, Georgia
Submitted on 28-11-2016
Front desk and breakfast staff were great. Nice clean hotel convenient to everything we needed. Breakfast was hot and had a great variety. Thank you for accommodating my entire family. The suite was perfect for us all.
from Kissimmee, Florida
Submitted on 28-11-2016
Gorgeous hotel with a fantastic staff! Cleanest rooms, lovely fireplace, location close to everything. We were minutes from Fort Benning and the river area. Staff went above and beyond to help make our Thanksgiving wonderful.
from Lakeland
Submitted on 04-12-2016
We normally expect a better plush bed a little softer and the food was extremely salty including the scrambled eggs and the white gravy for biscuits. The people were very friendly and they were friendly to our Miniature Schnauzer who is a therapy dog.