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The Hyatt Regency Birmingham The Wynfrey Hotel

Birmingham, AL, US (BHM)

Hotel + Flight from
Based on 548 reviews
This hotel is within the vicinity of Verizon Wireless Music Center and Pelham Civic Complex.
Room & Rates
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The Hyatt Regency Birmingham The Wynfrey Hotel
1000 Riverchase Galleria<br/>Hoover, Birmingham, AL US 35244

Make yourself at home in one of the 329 air-conditioned guestrooms. Satellite programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Rec, Spa, Premium Amenities
Be sure to enjoy recreational amenities, including a nightclub, a health club, and an outdoor pool. This hotel also features wireless Internet access (surcharge), shopping on site, and wedding services.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Breakfast is available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Breakfast is available daily for a fee.

An outdoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Riverchase Galleria - 0.2 km / 0.1 mi
Verizon Wireless Music Center - 5.8 km / 3.6 mi
Pelham Civic Complex - 5.9 km / 3.7 mi
Regions Park - 5.9 km / 3.7 mi
Altadena Valley Golf and Country Club - 7 km / 4.3 mi
Oak Mountain State Park - 7.8 km / 4.9 mi
Alabama Men's Hall of Fame - 9.4 km / 5.8 mi
Samford University - 9.5 km / 5.9 mi
The Summit - 10.4 km / 6.5 mi
Birmingham Zoo - 12.3 km / 7.6 mi
Vulcan Statue - 12.5 km / 7.7 mi
Birmingham Botanical Gardens - 12.7 km / 7.9 mi
Alys Robinson Stephens Performing Arts Center - 13 km / 8.1 mi
Eagle Point Golf Club - 13 km / 8.1 mi
The Village at Lee Branch - 13.2 km / 8.2 mi

Know Before You Go

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (for 24 hours, rates may vary)
  • Self parking fee: USD 10 per day (in/out privileges)
  • Valet parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 100 per room, per stay (maximum USD 100 per stay)
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 548 reviews
Submitted on 24-05-2016
Everything was very nice. We had a great deal due to the wedding block of rooms. It was connected to a mall which was handy. Lots of restaurants in the area. Room service was fine. The best thing, though, was how friendly the staff was. I mean really, really friendly. Maids always greeted us and asked how we were doing. Entrance to hotel and proceeding to,self park was a mess. Especially if there was an event and people were leaving. Parking was expensive.
from Manchester, United Kingdom
Submitted on 26-05-2016
Stayed in a king size room with my boyfriend. The room itself was so comfortable and a large room. We stayed comfortably for two weeks. The room was lovely and clean and the hotel staff very welcoming. The hotel is directly attached to the mall which is so convenient, although it meant I spent a lot of money shopping!
Submitted on 31-05-2016
Hotel attached to mall. Was very difficult to find even with navigation. Can only access lobby by going through pay only parking...very inconvienent dropping off handicapped guest. Would recommend staying at another property.
from Florence
Submitted on 01-06-2016
This place was great! Clean, comfortable and courteous... We stayed on the 14th floor which has its own lounge... Breakfast, snacks, hors devours and deserts along with coffee and other drinks throughout the day in the private lounge. And the cost was cheaper than some budget motels in the area!
Submitted on 06-06-2016
The hotel was nice, meeting rooms pleasant and breakfast at the Pub in the lobby area was great. The room was clean but the AC for the room was terrible. Despite the maintenance people working on twice the room never cooled off prior to checkout the next day.
from Birmingham, United States
Submitted on 08-06-2016
Very nice hotel! Rooms have been updated and are very modern, clean and comfortable. The staff was very professional. It is very convenient being connected to the Riverchase Galleria Mall. There is a large food court there and several good restaurants in the area. Do not pay extra for the Club Level since the food provisions are very skimpy and not worth the extra money.
from Abbeville, Alabama
Submitted on 10-06-2016
I have just checked in and am not impressed. I paid for a club level room but was given a room on the 9th floor with club access. This is not the same thing! The room quality is comparable to a Comfort Inn. The view from the room is of the parking lot. The staff had my driving companions move to the fire lane to wait while I checked us in. Customers were smoking all around this area even though No Smoking signs were clearly posted. At this moment, there is no value for the money I have sp... Read more
from Charleston, United States
Submitted on 19-06-2016
Very comfortable environment. Highly recommend for business and family travel. Staff was great. Room service delivered on time. Hotel rooms/bathroom very clean. No noise. Very convenient to shopping mall. Restaurants in hotel are great. Overall stay was excellent. I didn't want to leave.
from Lexington, Kentucky
Submitted on 25-06-2016
My family and I stayed here as part of a wedding party. The hotel staff went above and beyond to accommodate our needs and a few hiccups along the way. Very well maintained, nicely appointed guest rooms. The other facilities were just as nice. And the connection to the Galleria - a fantastic perk! Would definitely return!
from Lucedale, Mississippi
Submitted on 26-06-2016
We arrived on Saturday night the 25th and the place was completely chaotic there was a large family reunion and a large wedding party at the same time and not enough staff to attend to them . That's ok though,it happens . The problem was the room . Toilet wouldn't flush . Toilet lid has stains all over it , sink faucet leaks water everywhere when you turn it on at both handles. The carpet has stains everywhere some I dare not to know what it is . I should have known better because the room was o... Read more
from Seattle, Washington
Submitted on 28-06-2016
I was here on a business trip few months back and enjoyed that my company chose this place to stay. Hotel: big multiple conference rooms, good service, good food. The hotel is fairly small but is attached to a very big mall inside which is awesome for me. Found almost all brands here with a food court just in case. Loved the bar in the hotel. Good place to hangout with folks.. Distance: it is 20-30 minutes away from airport so plan your stay accordingly. Rooms: they are huge and clean. Service ... Read more
from Birmingham, United States
Submitted on 28-06-2016
The staff was very kind and helpful. However, the upkeep of the building and cleanliness is lacking! There was mold of some sort growing around the toilet and the carpet was dirty. When I arrived, I was hoping to take a nap but the ac had not been turned on and it was so hot we had to leave and come back 2 hours later. In our restroom, there was no soap and only 2 wash clothes, thankfully I had packed this from home. The mattresses seemed to be old and needing to be replaced as they would squ... Read more
from Helena, Alabama
Submitted on 05-07-2016
The rooms and staff were very nice. The room was well appointed, Only issue was that the people next door were loud. Could not go to sleep. The breakfast buffet was fantastic. Parking very convenient. I love the fact that the hotel is connected to Riverchase Galleria.
from Birmingham, United States
Submitted on 05-07-2016
Was able to check into the hotel early. The check-in was simple. There was no long lines when checking in. The staff was great! The room was clean. The bed was comfortable. Would definitely stay again!
from Wheat Ridge, United States
Submitted on 06-07-2016
The problem with this hotel is that it has a Hyatt name but not the Hyatt quality. Staff is wonderful but the carpets in all the rooms our group stayed in were dirty and stained. Also, they make you pay for parking which is ridiculous because they are not downtown but next to a mall. Most of our group parked at the mall.
from Houston, Texas
Submitted on 07-07-2016
We recently went to this hotel and we really enjoyed the location and being able to walk right into the mall. Latoya was great she offered great suggestions and was very patient. We booked this hotel going to a family reunion and booked a second time heading home.
from Birmingham, Alabama
Submitted on 09-07-2016
I will start by saying this is my favorite hotel in Hoover. I stay at this property 2 to 3 times a month. I have praised this hotel many times in my reviews, but this trip missed the mark, and did not meet the normally high standards of Hyatt Regency. On this trip, I checked in with no problem. The front desk staff was very friendly and attentive. The valet/bell staff was great, as they are every single time I stay at this property. The room was in order. Clean and inviting. Now for th... Read more
Submitted on 10-07-2016
Stayed weekend, room was very roomy, pool was nice, not big enough, exercise room was fab, there were a little stingy with shampoo, creamer, etc, cleaned room didn't replinish hygiene products. 2nd nite , fire alarm went off at 1130 pm had to run out off room to the outside , until fire trucks got her, false alarm , freaked us out!!!!. Loved they we could walk right into mall area. They need complimentary breakfast, and coffee , overall it was a good experience
from Georgia
Submitted on 11-07-2016
Over all I had a nice stay here. I was disappointed in the fitness room. It is also the access point to the pool so there's a trail of wet foot outings from door to door and the entire room was in need of some straightening up. My bed was comfortable with clean linens. The food at the reception was great. I recommend the short ribs.
from Brodhead, Kentucky
Submitted on 12-07-2016
We stayed with a large group for just one night, and our stay was excellent. There is a parking fee to stay of $12, which I hadn't noticed (just as info). The front desk staff was great, and the rooms were clean and comfortable. The connection to the mall was very convenient for both evening and morning.
Submitted on 13-07-2016
I again was very pleased with my recent stay last week. The entire staff makes you feel welcome. When I checked in there was some confusion regarding the from type as reserved but the front desk quickly took charge and made sure we were given what was expressed. Thank you again!
Submitted on 14-07-2016
We were very pleased with our stay at this hotel. We got upgraded to the 2 floor room suite because our original room was double booked. We did have to move to another room the next night, but it was just down the hall. Overall, we had a wonderful experience. The beds were very comfortable and the staff was excellent. You do have to pay to park and they also have valet parking. Very clean rooms. Convenience to the mall was a great perk. Enjoyed eating complementary breakfast at the resta... Read more
from Lake City, Florida
Submitted on 13-07-2016
We were here for a military function, did not know a mall was attached. Came in handy for last minute purchases and cool place to walk around without having to endure the brutal heat. Finding where to check in was very confusing, no signs as to where to drive to, however after that staff was very friendly and accommodating. They also have a shuttle that will take you any place within 5 miles, very nice.
from Freeport, United States
Submitted on 11-07-2016
The room smelled like dirty carpet not a surprise since the carpet was disgustingly dirty and sticky. I stayed 4 nights and had to ask to have toilet paper replenished, never did they vacuum or clean tub only made the beds and that was it! Toilet seat so old the varnish was worn and the bathroom sink had been broken and repaired by someone with no clue. Horrendous room!
Submitted on 18-07-2016
Stayed for a weekend to shop with friends. Beds were super comfortable, bathrooms were luxurious! The staff was helpful, albeit slightly rude at the front desk. Very convenient to local restaurants and, of course, shopping!
from Atlanta, Georgia
Submitted on 19-07-2016
Recently stayed at the hotel and was impressed. The hotel is clean, quite, the staff is professional and friendly. The hotel is attached to a mall! Not next to the mall, or across the parking lot but attached. With the mall being attached to the hotel it is very convenient eliminating the need to leave the property for food, shopping, or people watching. I would recommend the hotel and I would stay again.
from Alexander City, Alabama
Submitted on 20-07-2016
Whenever I stay overnight in B'ham, I look for a room at the Wynfrey. Located within a mall complex, the hotel offers very good service and convenience. The staff are always pleasant and professional. Clean rooms, good food and the Wynfrey never disappoints.
Submitted on 20-07-2016
We stayed 3 nights. The only good thing going for this hotel was location. We traveled from Oklahoma when we arrived Sunday night We were tired and wanted to order room service. Busy signal for 20 min. Called the front desk to see if there was a problem. They said they would have room service call us. 30 minutes someone called with attitude. By that time it was late and we were almost asleep. Last morning there, no hot water so I took a cold shower. Carpet needed cleaning and bathroom van... Read more
from Washington DC, District of Columbia
Submitted on 20-07-2016
This is a great business hotel. Everybody was so friendly and polite. It was so close to restaurants and stores. The rooms were quiet, clean and roomy. The TV was flatscreen HD and large. The bathroom shower was very very nice. I slept well every night because it was quiet. This place was the shining star of my trip to Birmingham Alabama.
from Indiana
Submitted on 24-07-2016
Stayed here with husband and 2 teen boys over night on our way to PCB. Loved it. Comfy beds. Quiet rooms. Attached to Mall and lots of restaurants all close. Valet, Chris, was awesome!! Didn't use the pool but it looked nice. Would defiantly stay here again.
from Katy, Texas
Submitted on 25-07-2016
Hotel was clean, staff was helpful, room was nice. We called room service twice and never got any food. Fortunately, hotel is adjacent to a mall. We stayed on the Regency Level. Breakfast was adequate and so were the evening snacks served to guests on the 14th and 15th floors. I would not rate this hotel above 3 1/2 stars.
from Indialantic, United States
Submitted on 26-07-2016
The Hotel is nice and the location is convenient since it is connected to the Galleria Mall. The meeting conference rooms were difficult to use. One was too dark (we could no figure out how to undim the lights), the next one was right next to the HVAC system and extremely loud and they did not have garbage cans in any of the conferencerooms. The accommodations were nice enough, the room appeared to be well maintained and the linens were clean. The online check in was not worth the time and did n... Read more
from San Antonio, Texas
Submitted on 27-07-2016
We took a little road trip across the south and this was one of our favorite hotels. The staff was extremely friendly and helpful. Considering our late check-in and hungry/grumpy attitudes, they went above and beyond in making sure we were satisfied and had all our questions answered.
from Birmingham, United States
Submitted on 27-07-2016
We traveled to Wynfrey hotel in Birmingham on Sunday, July 24, for the Ms. Alabama Nursing Home Pageant on July 25. We had a total of 6 rooms in our party. One room was to be wheelchair accessible for our 94 year old nursing home resident. We traveled approximately 4 hours arriving around 5:45pm. Check-in was supposed to be at 3pm per website and desk. However, only 2 rooms were ready at the time of arrival. Neither of these rooms were the wheelchair room. The clerk at the desk was not ve... Read more
from Orangefield, Texas
Submitted on 28-07-2016
Hotel looked very nice upon arrival. Once in the room we found the sink drain was plugged and there were carpet stains and some kind of gunk on the bathroom floor. We changed rooms and everything was better. Woke up the next morning and the fire alarm went off, so we walked down 9 flights of stairs to find out it was a false alarm because somebody smoked in the stairwell. The alarm was still tripping 1 hour later. Got home to find out I was double billed for the room, but that was all fixed prop... Read more
from Horn Lake, United States
Submitted on 27-07-2016
Absolutely loved it. Will Definitely be back. Everyone treated us as if we were a royal family. The valet and bell hops were very eager to help and were very respectful. The price of our stay was a little pricey but all in all we loved our first stay at the Hyatt Regency Winfrey
Submitted on 30-07-2016
We stayed here while visiting family in Birmingham. The hotel is attached to the galleria mall so we had high expectations. We checked in and the first night all was well. We left the hotel the following morning to meet up with family. We retruned around 10pm to find that our room had not received housekeeping! All of our dirty towels were there, no no soaps or tissues. The room hadn't been vacuumed or touched at all. I was so disappointed! We called the front desk to notify them and they sent ... Read more
from Ala, United States
Submitted on 01-08-2016
I regret that I have to give you a bad review.The wait time for our room was very long.We had to stand in long lines for them to tell us the room was not ready.Then get out line and get back in long line for the key.I just think wait service could have been better.
from Albany, Georgia
Submitted on 03-08-2016
We stayed at this hotel for one night to attend a Maxwell concert. The woman at the desk was very courteous and allowed us to check in a little early. Nice hotel connected to a very nice mall. The room was very spacious and very clean. Bed was extremely comfortable. Bathroom was clean and shower was exceptional. Hotel is right off the highway and close to restaurants and stores. We will definitely stay here again. Great stay.
Submitted on 04-08-2016
Great location. I was a little concerned about noise because the hotel is located in a mall however, it was actually very quite. Everyone was super nice. I was traveling with a group of friends and they made sure they got us into adjoining rooms. I do wish more people would have been working the check in desk, I felt the wait to check in was a little long. I would definitely stay here again.
from Autaugaville, United States
Submitted on 02-08-2016
The hotel was an excellent choice of our family reunion. It gave them access to the mall without having to get in their cars and deal with the traffic. The hotel staff were very helpful and courteous.
from Atlanta, Georgia
Submitted on 02-08-2016
I was surprised that this hotel was not up to par. It did not rate as a 3/4 star hotel at this time. Hotel requires major cosmetic improvements to be considered in the class with other competitive 3/4 star hotels. Food was excellent. However; upon entry into the lobby I was sadly disappointed in the appearance of the front desk, lobby carpet, baseboards near the elevator and the guest rooms. The hotel was extremely crowded with numerous conventions class and family reunions and only employed 2 t... Read more
from Rantoul, Illinois
Submitted on 07-08-2016
My wife and I have been watching our grandsons all summer we were exhausted, phyically and emotionally. We had just left our sons house in Florida and arrived in Birmingham on our way back home. We wanted to avoid some construction issues in Macon GA so we decided to go through Birmingham, AL. This was the most relaxing and enjoyable hotel experience we have had in the US. The entire staff who helped us with our car and checking into the hotel were over the top with help and care. Our room was ... Read more
Submitted on 08-08-2016
Stayed here as stopover to New Orleans. Very central location. Part of mall. You could walk directly out of hotel into mall. Room very clean. Staff very helpful and friendly. Also have discounted rooms and I was able to walk in after going to several other hotels in area that were completely booked for the evening. It is better to pay the extra with name brand hotels than to he taken by some of the dumps in the area that wanted 75.00 for one night.
from Trion, Georgia
Submitted on 08-08-2016
This Hyatt was not only very clean and comfortable, the staff was incredibly nice and willing to help. We found the entire city very friendly and enjoyed ourselves with some nightlife near the hotel. The staff went above and beyond to meet our needs and help us out, and it was very genuine. Our room was very clean, the pool and hot tub were very clean and well taken care of. We would definitely come back to this Hyatt in Hoover Al.
from Brandon, Mississippi
Submitted on 13-08-2016
Perfect!!! Finally !!!!Valet was courteous what a great beginning and it continued with Leon at check in who was quick,friendly and informative. Room was beautiful,clean and well appointed.No light gaping through the door !!!! That's a big deal for me,as we have been traveling this summer that has been an issue at several hotels we have stayed at. All the staff we encountered during our stay were friendly. We used the shuttle service to go out to eat the first night,they will take and pick up wi... Read more
from Columbus, Mississippi
Submitted on 14-08-2016
This was my second time here. Came with my husband and daughter. Hotel is connected to the Galleria shopping mall. It was so nice to shop and then walk to our room when tired. My daughter enjoyed the roof top pool and I relaxed in the hot tub. We ate at the steak house downstairs for dinner then had room service for breakfast. Room service is available all day. It was nice to not even have to leave property for anything! We found the staff to be extremely helpful and friendly! Room was clean... Read more
from Springfield, Missouri
Submitted on 01-09-2016
Wasn't expecting our hotel to be at the Mall. Wasn't a problem. Valet parking was reasonable. No wifi. Rooms were large and completely comfortable. Loved the five pillows and comfy bed. Shower and bathroom nicely appointed. Stay on the club level rooms. A great breakfast is included.
from Springfield, Virginia
Submitted on 01-09-2016
We have stayed here a few times when we needed a "full service" hotel - bell hop, valet, room service, etc. Our stays here have always been pleasant. They are pet-friendly but, as with anything, it costs you! Not a bad place to stay and the room service fare is pretty good too.
from LaGrange, Georgia
Submitted on 06-09-2016
Residence Inn by Marriot had just about ruined our weekend! We called Hyatt Regency and they saved us! Always read suggestions, we would have stayed here first! Slept like a queen and so did my family!
from montgomery, United States
Submitted on 06-09-2016
As a child my family always stayed in this hotel when we visited Bham for the classic. I love the fact that you can park and not leave the hotel. There is great food choices and of course the mall. Its great for family vacations or a couples getaway. The rooms are modern are very nice. Friendly staff!!!
from Birmingham, United States
Submitted on 06-09-2016
Room was very clean. The bed was extremely comfortable. Very rarely can you find a clean decent place away from home, but this one was the best hotel stay I have had in a long time. My children were equally satisfied.
Submitted on 08-09-2016
I love that fact that it is connected to the Galleria Mall. The room was clean and service was great. 18.00 per day for valet and they were prompt bring bringing car around. The hotel has a bar within and banquet halls.
from Mexico, United States
Submitted on 09-09-2016
The Wynfrey Hotel knows customer service! Very clean rooms, great food and did I mention outstanding customer service! Everyone from the front desk attendants to the shuttle drivers were helpful, courteous and would go above and beyond to make my stay enjoyable.
from Oxford, Mississippi
Submitted on 10-09-2016
Like many of the reviews I've seen I can say the hotel was clean, the staff was friendly, check in and out was very easy. The bed was so incredibly comfortable. Our room was on the 14th floor. The club room was convenient and well stocked. For a couples weekend this hotel couldn't have been better. Just a few things to note. I've hear people talk out traffic noise in reviews before and couldn't understand because I've not ever been bothered by it anywhere I've stayed. I sleep with ear plugs an... Read more
from Los Angeles, California
Submitted on 10-09-2016
I spent two nights at the Hyatt Winfrey. The staff I came in contact with were all friendly. The room and bathroom were clean and a nice size. I was disappointed in the sheets. The bottom sheet was covered in fuzz balls. This is unacceptable for a Hyatt hotel. Sheets should be inspected and thrown out if they are in that condition. There were problems using the room key to enter and exit the parking lot. The key never worked. Each time I exited I had to ring for assistance. Many of those times t... Read more
from Columbus, Nebraska
Submitted on 11-09-2016
The Hyatt itself was nice. It's attached to a mall so that was good. However, if you are looking to walk anywhere good luck. There are ZERO sidewalks in this area. Be prepared to pay an Uber to go anywhere.
Submitted on 12-09-2016
Overall the hotel was fine, mostly underwhelming. The rooms seemed to be recently updated and i liked the automatic nightlight on the nightstands. The cleaning service was just ok ( there was a hair in my shower upon arrival) The service was the same. They were working on the front gate for parking so it made it difficult to come and go and there was no one there to assist the guests so ended up getting stuck in the parking lot on 2 occasions. It was convenient that it is attached to the mal... Read more
from Austin, Texas
Submitted on 12-09-2016
I stayed here with the WKU team. The staff and hotel are lovely. Highly recommend. And it's attached to the mall in case you need to go shopping! I would definitely stay here on my next trip to the area.
from Dallas, Texas
Submitted on 15-09-2016
Location is fabulous and they have covered parking. Executive lounge is small and great for breakfast not so much in the evening. So plan dinner at shula's downstairs. Really nice staff. Fairly clean! No complaints
from Sulphur Springs, TX
Submitted on 16-09-2016
No amenities for a Diamond member. No Regency Club - we had a coupon for a bar for two appetizers! That's it!! No drink amenity at all or access to any drinks. Water pressure was very low! Didn't uphold the standard for a Regency. Seems Hyatt has gotten pretty cheap! Disappointed!!
from New Castle, United States
Submitted on 12-09-2016
The hotel was extremely clean. The staff were very friendly and helpful. The food served at the conference was very good and the bar area was nice, clean & friendly. I enjoyed walking through the Galleria mall so I didn't feel so cramped during the day at the conference.
from Fort Walton Beach
Submitted on 14-09-2016
Dead roaches left on the floor, multiple stains on the floor and comforter. Fire alarm was so low that you could not hear it from inside the room and literally have to go into the hall to understand the faint noise.
from Birmingham, Alabama
Submitted on 19-09-2016
The new bride and I got a room at the Hyatt Regency for our honeymoon for one night on the way to our destination. The room and the cleanliness of the hotel were amazing. The room service dropped the ball and got our good an hour after preferred delivery (15 minute grace period explained prior to the morning). They charged us for valet parking after fixing their mistake and realizing the package we bought included it; still charged $18 on departure, was tired of trying to fix their mistakes so j... Read more
from Lanett, United States
Submitted on 22-09-2016
The hotel was wonderful. The room was clean and the beds were so comfortable. The staff was friendly and helpful. It is very nice to stay there and you do not have to leave at all. Everything you need is right there. I look forward to this trip every year!
from Augusta, Georgia
Submitted on 24-09-2016
This is my second visit in two months. Both times single king, once on club floor, bath condition terrible. Vanity top cracked, slow to drain, grout filthy, shower button fell off when attempting to start shower, chaulking job on toilet and tub looked like a five year old dis the job. However, the room excluding the bath was excellent.
from Atlanta, Georgia
Submitted on 25-09-2016
Nice hotel bed very comfortable, very clean. Staff friendly you do have to pay for parking and for the bottle water in your room. But overall stay great! Opens up to a mall which was very nice has a food court as well. so if you don't want to eat at the hotel go to the mall.
from Talladega, Alabama
Submitted on 26-09-2016
Very Good conference rooms and service was very good. The Hyatt Regency Hotel in Birmingham @ the Gallaria is a very nice place to shop and have time for relaxation. I would recommend this hotel as one of best.
from Spanish Fort, Alabama
Submitted on 26-09-2016
Close to everything in the city. Easy access to go to Tuscaloosa for a football game! Staff accommodating. Pool and hot tub not so great. Hot tub was cold. But it was not our goal . Attached to wonderful mall!
from Maple Grove, Minnesota
Submitted on 26-09-2016
We stayed here for family weekend instead of staying at an overpriced inferior hotel during a very crowded parent weekend at UA. The drive was reasonable and hotel is in a great location, adjacent to a nice mall. My biggest issue was paying for parking and for printing a boarding pass. Both should be services offered to guests. The ice machine was broken for two days on our floor.
from Atlanta, United States
Submitted on 29-09-2016
I have stayed at the hotel on many occasions. If there is not a convention, things go smoothly. If there are several people there, everything falls apart. It takes 30 min to check in, the rooms are not clean and the wifi signal is really not adequate.
from Dotha
Submitted on 30-09-2016
All great, but the already stated note about the couple next door., hearing every word, every conversation, every argument, hearing every word and moment of the couples next door sexual activity was horrible.
from Gulf Shores, Alabama
Submitted on 03-10-2016
Loved the stores connected directly to the hotel. Very nice clean rooms -- lots of places to eat. 2 in the hotel and lots more in the galleria. We ate at Ruby Tuesdays but better try one of the other restaurants. The service was poor. There is a steakhouse or casual restaurant in the hotel that were good. Also Olive Garden and others.
from St. Marys, Georgia
Submitted on 03-10-2016
Nice hotel and even greater staff! From the phone call before I arrived until check out, it was all delightful. The servers at Merk's were so friendly and efficient. Having a mall attached is another awesome perk!
from Dothan, West Virginia
Submitted on 03-10-2016
I recently stayed at The Winfrey in Birmingham for a conference. This was my first time staying in this particular hotel. Check in was very efficient and I was in my room within 10 minutes of arriving at the hotel. Staff was courteous throughout my stay. Valet services were prompt and professional. I really enjoyed the fact that the hotel is connected to the Gallaria
from Pooler, Georgia
Submitted on 09-10-2016
We had to come here from Savannah, Georgia because of Hurricane Matthew. Georgia's hotels were 100% sold out. We booked on the phone and they were waiting for us when we got there. After driving for 15 hours it was nice to beer welcomed by polite smiling faces. They waived our paying fees. Our room was white glove clean. Not even 5 minutes of our kids' heads touching the pillows they were knocked.... both nights. The beds felt like heaven to my sciatica. The water pressure was great and the temp... Read more
from Montgomery, United States
Submitted on 10-10-2016
The hotel is very clean and in a great location connected to the Galleria Mall and in close proximity to so much more. Priced just right. I would definitely stay again and highly recommend to anyone visiting the area.
from Atlanta, Georgia
Submitted on 10-10-2016
If you are looking for a great place to stay, especially if visiting BAMA, UAB, Sanford, or Birmingham Southern (with a great mall attached), this is the place for you to stay. Friendly staff, nice amenities and great meeting facilities for business travelers.
from Blount county, alabama.
Submitted on 10-10-2016
If you don't have to leave the room, you should be fine. If you do don't bother with Merks, the front desk or the fitness room. The best part of the stay was the brownie sundae from room service. (And the woman was wonderful) I get a late night sweet tooth and my husband is a light sleeper, she was very discrete.
from Pensacola, Florida
Submitted on 11-10-2016
This hotel was very nice. All the employees were super helpful and went out of their way to remember our name and assist and we were only there one day! Only issues were some stains on the bedroom carpet and toilet tissue holder literally only a screw sticking out of wall. Overall pleasant and great location.
from Columbus, United States
Submitted on 11-10-2016
We had a wonderful time celebrating our anniversary at this hotel. It was upscale but relaxing. Super convenient being attached to the Galleria mall for shopping. The rooms and the view were very nice. The staff was very accommodating. We will definitely be back.
from Bremen, Georgia
Submitted on 16-10-2016
I stayed one night on the Regency floor (15th). A complementary hot breakfast (6-10am) and afternoon snacks (5 - 8pm) is included. Cocktails are offered as well ($5). Room was very good and comfortable. Parking is NOT FREE. Self parking ($8) and Valet ($12) per day. Van Shuttle is available to nearby venues. I would stay here again.
from Unknown
Submitted on 17-10-2016
I enjoyed my stay at the Hyatt Regency. The location was excellent and being connected to the mall was a plus. The price of the room was also unbeatable. Check in was easy but was a bit slow. Room service is a bit pricey, but with all the restaurants in the area you can easily get something else.
Submitted on 18-10-2016
I absolutely loved this hotel! It exceeded my expectations. Check in was a breeze. The room was comfortable and spacious and thoughtfully designed. The staff was warm,welcoming and very knowledgeable and accommodating. The fact that the hotel is in the mall is a big plus. Great shopping is just 2 munutes from your room and still does not interfere with one's quiet enjoyment of the hotel's facilities. I will be back!